Customer Quality Engineer (CQE)

Site Investigation Lead, Quality Assurance

Reliability Lab Test Engineer

R&D/PRODUCT DVL ENGINEER II 可靠性工程师

Staff New Product Development Engineer

Manufacturing Engineer

Facilities Engineer

Responsibilities:﻿ <ul><li>Serve as the main contact for customer complaints and quality issues—coordinate root cause analysis and corrective actions (8D, CAPA), ensuring robust and timely responses.</li><li>Monitor complaint trends, DPPM, COPQ, warranty returns, and initiate improvement initiatives when necessary</li><li>Investigate internal and supplier quality issues; lead supplier audits, performance evaluations, process audits, and enforce corrective measures</li><li>Review customer contracts and quality requirements (PPM targets, FAI demands, Q-certifications); communicate deviations and ensure alignment across internal teams.&nbsp;</li><li>Conduct onsite visits to customer plants and supplier locations for quality discussions, complaint containment, and relationship building</li></ul> Requirements: <ul><li>Must have experience in the automotive industry (Tier 1 or Tier 2).</li><li>Familiarity with quality management for connectors, harnesses, and cable products is preferred (but not mandatory).</li><li>Approximately 5 years, ideally under 30 years of age, with growth potential.</li><li>Familiarity with customer quality complaint handling processes.</li><li>Proficiency in quality tools (e.g., 8D, 5 Whys, FMEA).</li><li>Preference will be given to candidates with AQE/PQE experience.</li><li>Working proficiency in English is a plus.</li><li>Associate degree or higher; a bachelors degree is preferred.</li></ul>

Responsibilities: Investigation Management <ul><li>Timely review and support to closing of OOS/OOT/Deviations/Market complaints/Customer notifications as an investigational SME Role.</li><li>Review and ensure identified Root cause/Hypothesis is based on sound scientific Rationale and evidence.</li><li>Review and ensure Investigation order is proper and logical.</li><li>Review and ensure Investigation articulation is proper and not Misleading /Ambiguous.</li><li>Review and ensure Identification of CAPA’s is consistent with investigation findings</li><li>Provide appropriate rating to Root cause investigation based on Hypothesis, Investigation order, Investigation articulation and Identification of CAPA’s.</li><li>Undertake continuous trainings and developments from an outcome of Investigations and CAPA’s.</li><li>Implementation of best practices in Investigation review mechanism, policies, processes and procedures to aid and improve operational performance and Quality Metrics.</li><li>Support to Implement all relevant procedures described in the Quality Management System (QMS) like Deviation, RCI, Complaint management etc.,</li><li>Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.</li><li>Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the quality strategy.</li><li>Review and identify areas of improvement in the investigations.</li><li>Ensure the compliance with current industrial practices and constantly meet the regulatory requirement with zero integrity issue.</li></ul> Workload Management&nbsp; <ul><li>Coordinate workload sharing with Investigators team and develop action plans to improve timeline and quality of investigations</li><li>Prepare monthly report of the issues, work done, any employee related issues and conduct bi-weekly audits of the analyst’s notebooks.</li></ul> Staff Development	 <ul><li>Evaluate potential candidates for Investigation team, performance evaluation of direct reports.</li></ul> Requirements: Education &amp; Experience&nbsp; <ul><li>Bachelor’s degree in pharmacy, Chemistry, Biotechnology, or related scientific discipline (master’s preferred)</li><li>10+ years of experience in pharmaceutical manufacturing, quality, or compliance roles, including investigation management</li><li>Prior experience leading teams and conducting root cause analysis for deviations, OOS/OOT, and quality events</li><li>Working knowledge of FDA, EU, and other global regulatory requirements Demonstrated management and leadership experience with strong interpersonal and influencing skills.</li></ul> Knowledge <ul><li>Proficiency in a body of information required for the job e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.</li><li>In-depth understanding of cGMP regulations, 21 CFR Part 211, ICH Q9/Q10 principles</li><li>Strong knowledge of manufacturing and QC processes for solid oral dosage forms, non-sterile liquids and semi-solid dosage forms</li><li>Familiarity with investigation tools and techniques (e.g., 5 Whys, Fishbone, FMEA)</li><li>Experience with Quality Management Systems (e.g., TrackWise, MasterControl)</li><li>Skills &amp; Abilities Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing etc.</li><li>Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organizations goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.</li><li>Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.</li><li>Supervising People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates activities; is available to staff; provides regular performance feedback; develops subordinates skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills.</li><li>Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.</li><li>Demonstrated flexibility in carrying out varied assignments in a high-quality work environment.</li><li>Excellent written and oral communications skills with a strong emphasis on organizational capabilities.</li><li>Excellent analytical thinking and problem-solving skills</li><li>Excellent critical thinking and root cause analysis skills</li><li>Ability to work cross-functionally and influence without authority</li><li>Proven ability to meet deadlines while handling multiple investigations</li></ul> Physical Requirements <ul><li>Physical &amp; mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc.</li><li>Ability to work on-site full-time in both office and GMP environments</li><li>Sit or stand for extended periods; walk between manufacturing and laboratory areas</li><li>Ability to occasionally lift or move materials up to 25 pounds</li><li>Use of personal protective equipment (PPE) as required Investigation Management</li></ul>

Responsibilities: <ul><li>Lead reliability planning and testing activities for new and existing products.</li><li>Define and implement reliability test plans based on product specifications, usage environments,&nbsp;and customer expectations.</li><li>Conduct Failure Mode and Effects Analysis (FMEA), Root Cause Analysis (RCA), and statistical&nbsp;analysis to identify and mitigate risks.</li><li>Collaborate closely with Design, Quality, Manufacturing, and Product Development teams to&nbsp;ensure reliability is embedded in the product life cycle.</li><li>Develop and maintain reliability models, such as Weibull analysis, and interpret results to guide&nbsp;engineering decisions.</li><li>Support qualification testing, including environmental, mechanical, and electrical stress tests.</li><li>Interface with customers to provide technical support and reliability data when needed.</li><li>Document and present reliability reports, metrics, and improvement actions to stakeholders.</li><li>Mentor and guide junior engineers within the reliability or cross-functional teams.</li></ul> Requirements: <ul><li>Bachelors or Master’s Degree in Mechanical, Electrical, Electronics Engineering or related field.</li><li>Minimum 5-7 years of relevant experience in reliability engineering, preferably in electronic&nbsp;components or a manufacturing environment.</li><li>Strong knowledge of reliability testing standards (e.g., IEC, MIL-STD, JEDEC).</li><li>Experience with statistical tools and software (e.g., Minitab, JMP).</li><li>Hands-on experience in conducting HALT/HASS, thermal cycling, vibration, and environmental&nbsp;testing.</li><li>Excellent problem-solving skills and experience with tools like 8D, Ishikawa, and FMEA.</li><li>Effective communication skills, both written and verbal.</li><li>Ability to work independently and in a team-oriented, cross-functional environment.</li></ul>

Responsibilities: Goal Setting <ul><li>Production area Key performance setting base on Quality strategy</li><li>To let each engineer clear understand own KPI and dedicate to quality improvement toward to corporate strategy</li></ul> Customer Complaint handling <ul><li>Review 8D report, monitor customer complaint quantity, response time, 8D score, and improvement effectiveness.</li><li>To improve customer satisfaction and compliance the strategy to ECE</li></ul> COPQ Reduction <ul><li>Direct and support to analysis the production data, find the quality improvement opportunity and lead team to determine the actions, follow up and verify the improvement result, take</li><li>reaction base on the actual result.</li><li>To control scrap cost and continue improvement process quality to contribute cost saving.</li></ul> CIP <ul><li>Review historical data to identify CIP projects, and follow up the progress.</li><li>To continual reduce COPQ and prevent customer complaint as well as efficiency improvement.</li></ul> Audit supports <ul><li>Coordinate and support external and internal audits, communicate about audit findings and lead the corrective actions where appropriate to ensure that audits are completed in a timely</li><li>manner</li></ul> People Management <ul><li>Allocate work across direct reports; monitor and review their performance; mentor, coach and motivate them; and help resolve people/functional issues to achieve the targeted team</li><li>performance and retain talent</li></ul> Lesson learn <ul><li>Share experience with team to prevent potential quality risk.</li></ul> Requirements: Education:&nbsp; <ul><li>Bachelor degree or above in Mechanical, Electronics or relevant&nbsp;</li></ul> Qualification &amp; Certification: <ul><li>APQP, PPAP, FMEA, SPC, MSA certification;</li></ul> Experience: <ul><li>More than 5 years of working experience in quality process management, Automotive experience must be.&nbsp;</li></ul> Technical Skill &amp; Competencies: <ul><li>Master APQP, PPAP, FMEA, SPC, MSA,8D.&nbsp;</li><li>Process audit and product audit skills</li><li>Familiar with ISO9001, IATF16949</li><li>Familiar with 8D method</li><li>Familiar with special characteristic symbol requirements</li><li>Proficient in written and oral English</li><li>Good communication skill, integrity, accountability, logical, self-motivated, ability to work under pressure</li><li>Good interpersonal skill</li></ul>

Role Objective: <ul><li>Responsible for Power Solution product development, which is majorly used for data communication or Hyperscale computers.&nbsp;</li><li>Provide customer innovation solutions as well as manage the engineer documents following our clients system procedure.</li></ul> Responsibilities: <ul><li>Collaborate with cross-functional teams to design, develop, and launch new power connector and cable assembly solution products for data center applications.</li><li>Provide leadership and manage the complete product development life cycle (starting from the voice of the customer, ideation, Design Conceptualization, Creation of product specifications, 3D design, Prototyping, Product testing, Product qualification, Project Execution &amp; Sustenance till product end of life)</li><li>Work closely with customer/sales/PM in getting the right and clear VOC (voice of customer), and make engineering evaluation/proposal to the customer.</li><li>Follow LEANPD Project Process to support the project team from the PDE perspective to complete the Project (NPI or Sustaining) on time, with quality, and within budget. Drive the development and release of products, scale-up through stage-gate reviews, ensuring milestone commitments are maintained.</li><li>Develop and manage product documentation, including product requirements, design documents, and test plans/reports.</li><li>Work with global manufacturing resources, procurement, and outside suppliers to meet all technical, quality, and cost objectives.</li><li>Work closely with suppliers to identify and qualify new components and technologies.</li><li>Conduct thorough design verification and validation testing to ensure the product meets the required specifications.</li><li>Collaborate with manufacturing teams to ensure a smooth transition to production.</li><li>Mentor and guide junior engineers and technicians to develop their skills and knowledge.</li><li>Conduct competitive analysis and market research to identify opportunities for innovation and differentiation.</li><li>Build a deep understanding of market and customer needs by fostering a connection between the business engineering teams and the customer engineering teams.</li><li>Maintain a System level understanding of customer application and the product design/concept necessary for providing a solution to the customers’ expectations.&nbsp;</li><li>Technical support to customer, sales, PM, and plant team. Conduct necessary tests, engineering analysis, troubleshooting, and verification.&nbsp;</li><li>Introduce breakthrough technologies by partnering technically with our customers worldwide and with our Global competency centers to enhance business revenue &amp; growth.&nbsp;</li><li>Apply engineering best practices to reduce cost and sustain existing products to meet customer’s cost targets.</li></ul> Requirements: Education/Knowledge: <ul><li>Bachelors or Masters degree in Mechanical or Electrical Engineering.</li><li>Strong understanding of mechanical and electrical engineering principles.</li><li>Experience with product development processes, including design, prototyping, and testing.</li><li>Strong problem-solving skills and ability to work independently or as part of a team.</li><li>Excellent written and verbal communication skills.</li><li>Experience with data center technology and connectors/cable assembly is a plus.</li><li>Project management skills and ability to manage multiple projects simultaneously.</li><li>Knowledge about various phases of product realization and product development</li><li>Knowledge of state-of-the-art design tools such as 3D Computer Aided Design (CAD), modeling, Geometric Dimension &amp; Tolerancing (GD&amp;T), electrical &amp; electronic design, and Simulation</li><li>Knowledge of manufacturing process (machining, molding, stamping, plating, etc.)</li><li>Knowledge of material (metal/plastic) properties will be a plus.</li><li>Familiarity with quality tools (FMEA, 6sigma, DOE, 8D…) will be a plus.</li></ul> Critical Experience: <ul><li>Minimum of 10 years of experience in product development, preferably in the technology industry with a minimum of 5 years in the Cable Assembly or connector related.</li><li>This highly technical position requires an individual who can work independently.</li><li>Experience in product compliance certification ( Product, Safety, Environmental substance control)</li><li>Experience in design for manufacturing and assembly (DFMA), design for cost (DFC), design for manufacturing (DFM).</li><li>Capability and experience in presentation on products, solutions, and technologies.</li><li>Previous experience in working in high-performing multi-disciplinary global engineering teams.</li></ul> Competencies: <ul><li>Technical capabilities: Expert functional/domain knowledge</li><li>Application Engineering: Ability to understand customer requirements &amp; offer engineering solutions</li><li>Engineering management across cross-functional teams: Developing technical roadmaps to align with market direction &amp; communicating it across business units, management &amp; customers to share applicable technology</li><li>Working together with the global team.</li><li>Optimizing engineering &amp; innovation: Defining &amp; managing IP strategy &amp; constantly improving products through R&amp;D</li><li>Building people capability: Training and mentoring engineers with the necessary skill set, assuring succession &amp; workforce planning &amp; organizational capability</li><li>Quality controller: Ability to assure quality for services, labels &amp; labs</li></ul> Motivational/Cultural Fit: <ul><li>Passion for technology</li><li>Talent development</li><li>Good communication skills and proactively communicate with team members and Customers</li><li>Effective planning &amp; Prioritization</li><li>Problem solving and Results driven</li></ul>

Responsibilities: New Project: In order to ensure that the mass production project can meet the production requirements and achieve the purpose of on-time delivery: <ul><li>Design and improve the mass production expansion PN assembly equipment, FSR sample production and inspection</li><li>Follow up the mass production project to expand P/N samples and expand business, and make external sample requirements</li><li>Guide technicians to debug assembly equipment and make samples</li><li>Take safety protection measures and implement the companys EHS standards and requirements</li></ul> Production Problem Handling: In order to ensure the normal operation of daily production, reduce scrap and downtime: <ul><li>Track and analyze production engineering problems and provide solutions</li><li>Guide technicians to solve production engineering problems</li><li>Cooperate with QE to jointly handle customer quality complaints</li></ul> Production process improvement: In order to improve production efficiency and reduce costs: <ul><li>Find improvement points, formulate improvement plans and implement improvement actions with other relevant departments</li><li>Communicate with ECO in a timely manner about improvements in product design</li></ul> Production equipment repair and maintenance: In order to ensure the good operation and safety of production equipment and molds: <ul><li>Formulate equipment and mold repair, maintenance and overhaul plans and supervise technicians to implement</li><li>Check the safety protection devices of the equipment and implement the companys EHS standards and requirements</li></ul> Production Document Preparation and Management: To ensure the completeness and timeliness of production documents: <ul><li>Prepare and update engineering documents (such as work instructions, production flow charts, FMEA, etc.)</li><li>Follow up and implement engineering changes</li></ul> Requirements: Education, Technical Qualification &amp; Experience: <ul><li>Bachelor degree or above Mechanical/engineering related major</li><li>5 years of relevant work experience CET-4</li></ul>

Responsibilities:•	Has strong impact in Advanced Manufacturing Technology Roadmap driven development projects.•	Drives for excellence in existing Stamping technologies and methods.•	Strives to implement optimized or new manufacturing technologies to provide improved processes and tolerance control.•	Act as a liaison between the Advance Manufacturing Process team and the manufacturing sites teams to collaborate with Product Development in the optimization of part and product designs for manufacturability, providing stamping process expert knowledge and general knowledge of stamping processes to realize product samples and prototypes.•	Provides stamping process expert knowledge and general knowledge and project management to liaise the Advance Manufacturing Process team and the manufacturing sites teams, deploying optimized or new stamping processes to realize advanced manufacturing technology development projects.•	Acts as the binding element between product development and advanced manufacturing &amp; process engineering, ensuring the effectiveness and efficiency of this critical interface.•	Designs, develops, and qualifies stamping processes in compliance with company EH&amp;S, quality and production standards, as well as recognized best in class and industry standards.•	Documents all related processes in applicable company systems.•	Supports supply chain to verify related suppliers’ compliance and capability.•	Initiates and implements stamping related programs to continuously improve quality, cost and cycle time.•	Maintains and adheres to all appropriate specifications, regulatory and customer requirements.•	Applies stamping process expertise to resolve significant / unique / complex issues, where analysis of situations or data requires an in-depth evaluation of variable factors.•	Exercises considerable latitude in determining objectives and approaches to assignment, performing work without appreciable direction.•	Drives results primarily through collaboration and influence, not through direct reporting relationships.•	Provides training and mentorship to other professional employees.•	Provides measurable input to the objectives and goals of the department in support of the function and business unit strategies. Requirements:•	Minimum 8 years of related experience.•	Bachelor’s Degree (Mechanical Engineering or related) required, Master’s preferred.•	Demonstrates stamping process expertise (process optimization, capability, troubleshooting)•	Tight tolerance electrical connector experience is a plus!•	Working knowledge with quality tools (FMEA, Six Sigma, DOE, 8D/Continuous Improvement), is a plus!•	Fluent in English (read, write, and speak).•	Broad knowledge of stamping, plating, and assembly processes for connectors and sockets is desired.•	Practical application of MS Office software (Word, Excel, PPT, Project, &amp; Outlook).&nbsp;•	Broad project management skill and experience – Ability to work on several projects at once.•	Based in China-Qingdao or the Philippines-Batangas mfg. sites and willingness to travel up to 25% average.

Responsibilities: <ul><li>Responsible for system operation including cleanroom, MAU, Dry Coil, FFU, AHU, CDA, Process Vacuum, PCW, Chiller, Cooling tower, Pumps System, Acid Scrubbers &amp; Exhaust system, Solvent Exhaust, General Exhaust system, Calamity Exhaust system, Fire protection and fire alarm system, air conditioning, etc.</li><li>Develop, maintain and review operational &amp; maintenance procedure and ensure facilities equipment operate in optimum level (efficiency, healthy, safe, etc.) together with Plant Facilities.</li><li>Review predictive and preventive maintenance of the system for continuous improvement together with Operation &amp; Maintenance.</li><li>Evaluate and review system operation/design to reduce cost and improve system reliability.</li><li>Support, coach and guide technicians in operation &amp; maintenance, troubleshooting, etc.</li><li>Interface with Engineering, Operation, EHS for equipment, preventative/correction maintenance program and projects and compliance with various regulatory procedures.</li><li>Ensure good documentation (hardcopy and softcopy) of facilities system</li><li>Aspect impact, FMEA, SDS, risk assessment, control plan&nbsp;</li></ul> Mechanical Facilities System Capacity Management: <ul><li>Capacity Review</li><li>Drawing Management</li></ul> Responsible for Mechanical Facilities System Training: <ul><li>Develop and maintain training material:</li></ul> Conduct training: <ul><li>Responsible for Mechanical System Maintenance. Review maintenance contract to ensure adequate maintenance suit to facilities system.</li><li>Work Order Support to close all defects and issues on time.</li><li>Facilities Projects Support – Infrastructure/Clean room/Facilities System (Upgrade, Expansion, Modification, Retrofit, Improvement, Robustness, Energy Saving, etc.)</li><li>Feasibilities Studies and Technical Review for Projects</li><li>Project Specification Preparation</li><li>Project Execution</li><li>Project Buy-Off</li><li>Facilities Expansion Plan</li></ul> Manufacturing Support: <ul><li>Plan and execute Facilities POU Readiness for Equipment hookup</li><li>Support in Equipment hookup&nbsp;</li><li>Work with Equipment, Process Engineering, Production, Industrial Engineering, EHS, etc. on operation issue/expansion projects/improvement projects/etc.</li></ul> Requirements: <ul><li>Degree holder preferable in Engineering or equivalent.</li><li>Min. 3 years in similar capacity and working experience in related field</li><li>Ability to work on multiple tasks and projects concurrently</li><li>Self-motivated and able to work independently</li></ul>

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8 fmea Jobs found

Customer Quality Engineer (CQE)

Site Investigation Lead, Quality Assurance

Reliability Lab Test Engineer

R&D/PRODUCT DVL ENGINEER II 可靠性工程师

Staff New Product Development Engineer

Manufacturing Engineer

PSE

Facilities Engineer

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8 fmea Jobs found

Customer Quality Engineer (CQE)

Site Investigation Lead, Quality Assurance

Reliability Lab Test Engineer

R&D/PRODUCT DVL ENGINEER II 可靠性工程师

Staff New Product Development Engineer

Manufacturing Engineer

PSE

Facilities Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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COMPANY

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.