Branch Manager - Freight Forwarding

Warehouse and Logistics Supervisor

Logistics Analyst

Field Sales Executive (Business Development Manager)

Software Engineer - Embedded Developer

Customer Service and Logistics Manager

Production Manager

Global Logistics – Rate Audit Team Lead

Head of Commercial – Freight  Forwarding

The RoleThe Branch Manager for a Freight Forwarding branch office is responsible for managing all operational and administrative aspects of the branch. The branch manager will be responsible for supporting the commercial team in-country and managing the branch’s finances. This position requires a candidate with strong leadership skills and excellent knowledge of freight forwarding operations. The Branch Manager plays a critical role in driving business growth, ensuring customer satisfaction, and maintaining efficient operations through driving continuous improvement within the branch. The branch manager must drive a collaborative environment and must exhibit the ability to effectively manage a team through coaching and mentoring. Key ResponsibilitiesLeadership and Team Management:Provide strong leadership and guidance to a team of approximately six staff members, including recruitment, training, coaching, mentoring and performance management.Foster a positive and collaborative work environment, promoting teamwork, accountability, and professional development.Delegate responsibilities effectively, ensuring efficient resource allocation and workload distribution. Operations Management:Support in setting up the branch resources, systems and processes.Oversee and coordinate all operational activities within the branch, including import/export processes, customs clearance, documentation, logistics, and transportation.Ensure compliance with relevant regulations, industry standards, and company policies and procedures.Monitor and analyse operational performance metrics, implementing improvements to enhance efficiency and productivity. Sales:Develop and implement strategies to achieve branch-specific sales targets and contribute to the overall growth of the organization.Identify new business opportunities, build relationships with clients and partners, and expand the customer base.Collaborate with the sales team to develop effective marketing and promotional initiatives to increase market share and revenue. Customer Service:Maintain a strong focus on customer satisfaction, ensuring that services are delivered promptly, accurately, and according to customer requirements.Address customer inquiries, concerns, and complaints in a timely and professional manner, resolving issues to maintain positive client relationships.Conduct regular customer meetings to understand their evolving needs and provide appropriate solutions. Financial Management:Must have a good financial acumen.Develop and manage the branchs annual budget, closely monitoring expenses and revenue to ensure financial targets are met.Review and analyze financial reports, identifying areas for improvement and implementing cost saving measures where possible.Collaborate with the finance department to ensure accurate and timely billing, invoicing, and financial reconciliation. OTHERAct as an ambassador at all times when working; promoting and demonstrating positive behaviours in harmony with Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following Code of Conduct and Ethics policies.Responsible for building a strong winning culture, leading with change and building capability in the organization and managing relationships with key stakeholders.The Branch Manager will support the Country Manager in implementing strategies on the floor.To create a culture of high performing teams, grounded in the core values of the organization to ensure high employee engagement.Achieve and exceed financial targets.Accurate and up to date reporting to Country Manager.Proactively manage internal and external risk to the company and Group.Promote and uphold brand and values.Perform other related duties as assigned.Would be required to travel nationally and internationally to visit business partners and clients.&nbsp; Minimum Requirements﻿QUALIFICATIONS&nbsp;▪ Bachelor’s degree in business administration, Logistics, Supply Chain Management, or a related&nbsp;field. Relevant professional certifications are a plus.&nbsp;&nbsp;EXPERIENCE&nbsp;&nbsp;▪ Proven track record and recent experience (4 -6 years) in freight forwarding leadership position,&nbsp;logistics, or a similar industry, with a solid understanding of import/export procedures, customs&nbsp;regulations, and transportation logistics is a must.&nbsp;&nbsp;▪ Must have a comprehensive understanding of incoterms to provide guidance to both business and&nbsp;client.&nbsp;&nbsp;SKILLS&nbsp;&nbsp;▪ Leadership skills – Strong leadership and people management skills, with the ability to motivate&nbsp;and develop a team in a dynamic work environment.&nbsp;▪ Freight Forwarding – Solid and demonstrated working knowledge of the Freight Forwarding&nbsp;Industry.&nbsp;▪ Organization &amp; Problem-Solving skills - Results-driven mindset with a focus on achieving&nbsp;targets and driving business growth. Exceptional organizational and problem-solving abilities, with&nbsp;the capacity to prioritize tasks and handle multiple responsibilities simultaneously.&nbsp;▪ Execution Sales Skills – Ability to research, identify, tackle, grow and close business&nbsp;opportunities ensuring the needed support from product and operations.&nbsp;&nbsp;▪ Agile Skills - Ability to prioritize multiple tasks to meet various deadlines and work under pressure&nbsp;in a fast-paced environment.&nbsp;&nbsp;▪ Computer Skills - Intermediate computer skills with a proficiency in MS Office (Outlook, Word,&nbsp;Excel &amp; PowerPoint, CRM and Freight Forwarding system&nbsp;▪ Communication – Effective verbal, written, and interpersonal skills. Ability to communicate with&nbsp;clients, carriers, other forwarders, vendors. Excellent communication and interpersonal skills, with&nbsp;the ability to build relationships and negotiate effectively with clients, suppliers, and stakeholders.&nbsp;▪ Languages - You speak and write fluent English – additional languages are a bonus, but not a&nbsp;must.&nbsp;&nbsp;&nbsp;7. COMMUNICATIONS AND WORKING RELATIONSHIPS&nbsp;&nbsp;Internal:&nbsp;You will be a solid point of contact on which your Branch’s Operations Team and Network will&nbsp;be relying to liaise and filter with Book of Business Clients.&nbsp;&nbsp; External:&nbsp;You will be a trusted and competent partner towards customers, suppliers, and the business.&nbsp;&nbsp;

Responsibilities: <ul><li>Liable for the overall warehouse and logistics operations including receiving, warehousing/inventory control, pick-pack-ship, and distribution of raw material, components, supplies, and finished goods inventory.</li><li>Manages daily site logistics operations, processes, workflows, and escalation through proactive interaction with key stakeholders including production, planning, order fulfilment, materials management, and other supply chain teams.</li><li>Maintain inventory accuracy with appropriate materials transactions and effective communication schedules release data or all other logistics/materials requirement information to buyers, planners, manufacturing, and relevant teams.</li><li>Maintains a high standard of warehouse housekeeping/sanitation, supporting a lean work environment by promoting and delivers continuous improvement processes and programs.</li><li>Administers and accountable for government import &amp; export customs policies, tools, statistical reporting and compliancy to governmental classification &amp; regulatory licensing requirements.&nbsp;</li><li>Accountable to monitor and approve site logistics spend involving freight payment.</li><li>Plan and organize daily or near-term workload to maximize productivity and on time delivery target while supporting the broader organization.</li><li>Collaborates and coordinates with inter-departmental to meet or exceed all KPIs, goals, and objectives.</li><li>Site focal point on escalations involving transportation, warehousing, brokerage operations, and packaging, and crating issue resolution.</li><li>You are responsible to ensure a safe working environment by keeping track of work areas, equipment and tools such as PPE are correctly used.</li><li>Oversee direct reports career growth and development by leading, developing and mentoring, as a contribution to support the development of a strong leadership team and warehouse operation.</li><li>Effective communication with all levels of leadership; internally and externally (customer &amp; vendors).</li></ul> Requirements: <ul><li>Demonstrated leading experience of a warehouse that includes successfully driving a site warehouse’s physical inventory, cycle counts and companywide stock take.</li><li>Experience in leading warehouse in supporting production e.g. like receiving, kitting, outgoing and material handling.</li><li>Experience in leading operational teams involved receiving, warehousing/inventory management, and distribution of materials, supplies, components, equipment, and finished goods.</li><li>Understand warehouse and material handling operational discipline principles and techniques involving warehouse layout, picking, inventory counting, variance resolution and discrepant receipt management.</li><li>Strong leadership and people management.</li><li>Knowledge in WMS, ERP and Microsoft office (especially excel).&nbsp;</li><li>Ability to manage individual contributors (internal and external) performing site logistics operations.</li><li>Fluent in English language and primary local language (written and verbal).</li><li>Bachelor’s degree or equivalent experience preferred with Logistics or related courses.</li><li>Minimum 5 to 8 years’ Warehouse Management and Logistics supervisory experiences in manufacturing environment.</li></ul>

Responsibilities: <ul><li>Logistics analyst role specifically focused on transportation/logistics data, not a logistics operations position.</li><li>The position reports to the Logistics Manager.</li><li>Part of a team that includes Logistics Analysts and Planning Analysts.</li><li>Review, monitor, analyze &amp; report the critical transportation milestones from booking through to final delivery</li><li>Analyze transport data to drive service level improvements</li><li>Proactively identify, resolve and report any transportation issues or delays in coordination with transportation service providers</li><li>Pro-active communication of transportation-related risks, including supply chain disruptions, environmental delays, and geopolitical factors</li><li>Collaborate with Regional Transportation Teams to drive initiatives aimed at enhancing overall transit time performance</li><li>Collect, analyze, and report key transportation metrics, including on-time delivery and transit times, to evaluate performance and detect trends</li><li>Assist in maintaining accurate data within control tower systems, ensuring smooth updates on transportation movements and potential disruptions using freight forwarder reports and BN4L-generated reports</li></ul> Requirements: <ul><li>Strong data analysis skills.</li><li>Advanced Excel skills are must-have, including Excel macros.</li><li>Background in logistics, transportation, or import/export data.</li><li>Good communication skills are required due to frequent interaction with global stakeholders.</li></ul>

The Role:The objective of the Field Sales Executive (Business Development) is to grow the company revenue, profitability and trading base through achieving a forwarding sales target on an area specific basis. The incumbent will administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic location in line with the SSA Commercial business strategy, financial objectives and company policies. Key Responsibilities:Customer Relationship Management&nbsp;&nbsp;• Maintain on-going relationships with new and potential customers and sales partners&nbsp;&nbsp;• Partner with relevant to coordinate customer requests and products/ services that are being promoted&nbsp;• Work jointly with operations, offices, partners and affiliates to grow the Freight and Forwarding base in Southern Africa&nbsp;• Establish appropriate internal relationships and communication with relevant functional areas to enhance customer satisfaction, improve service delivery and ensure customer retention.&nbsp;• Seek opportunities for increased and profitable sales on new and existing accounts&nbsp;• Identify and contact prospective customers, assess customer needs and match with own products/ service/ alternative products/ services. New Business (Business Development)&nbsp;• Administer field sales plans and processes to achieve sales objectives and revenue growth for a defined geographic region, product line or market segment&nbsp;• Explore opportunities to for increased and profitable sales on new and existing accounts&nbsp;• Identify and contact prospective customers, assess customer needs and match with own products/ service/ alternative products/ services&nbsp;• Lead and share sales presentations, bids, etc., provide product/ service information and follow up on quotes to close business with the prospect&nbsp;• Responsible for the coordination of sales efforts for the geographic location, and provide information on competitors and suppliers to product management Target achievement (Agreed cost to company target)&nbsp;• The acquisition of new customers&nbsp;&nbsp;• Generation of quality leads&nbsp; Sales Calls&nbsp;• 8 customer engagements per week&nbsp;• Log customer engagements within MDS&nbsp; Data analysis and Reporting&nbsp;• Analyse and report on sales opportunities monthly to understand emerging trends within the market and industry.&nbsp;• Ensuring timeous communication to management on any potential changes within the customer’s business, industry and potential risk&nbsp;&nbsp;• Provide accurate monthly sales pack data to be used within ROSE calculation.&nbsp; MDS Quality&nbsp;• All client records should always be maintained with updated accurate customer details pertaining to:&nbsp;&nbsp;- Customer contact details&nbsp;&nbsp;- Contact name, email, current telephone number and job title&nbsp;&nbsp;- Opportunity naming conventions including correct verticals, sub verticals and revenue products.&nbsp;&nbsp;- Accurate Estimated closing dates&nbsp;&nbsp;&nbsp;- Accurate Client Revenue projections&nbsp;• Regularly correct issues or problems in existing systems and processes and make minor changes to achieve the enhancements in day-to-day activities.&nbsp; Minimum Requirements:• Excellent Communication and presentation skills.&nbsp;• Strong analytical skills.&nbsp;• Strong Networker.&nbsp;• Team player but also self-sufficient.&nbsp;• Minimum 5-8 years’ experience in International Freight Management.&nbsp;• Good understanding of Import/Export procedures and Incoterms.&nbsp;• Good client relationship management, communication and presentation skills.&nbsp;• Valid driver’s License and own vehicle.&nbsp;• Ability to present the company services and group in a professional manner&nbsp;• Willingness to acquire new skills and gain knowledge.&nbsp;• Work well under pressure, adhere to deadlines and be a self-starter.&nbsp;• Ability to work independently and be a team player simultaneously.&nbsp;• Must take ownership of the position, be dedicated and innovative.&nbsp;• Geographical and geopolitical knowledge, ability to interface and communicate with different cultures is essential.&nbsp;• Microsoft office – Excel, Word, Powerpoint and Outlook&nbsp;• Internet explorer&nbsp;• Matric&nbsp;• Diploma/Degree in Logistics or Marketing Management or similar degree/diploma/qualification (Freight Forwarding Industry).&nbsp;• Microsoft office – Excel, Word, PowerPoint, Outlook and Cargo-wise 1.&nbsp;

Responsibilities: <ul><li>You will be part of the Software Platforms Teams, working on the development of in-house cybersecurity device software development for Industrial networks.&nbsp;</li><li>You will be building Firewall software for industrial routers which are complex multicore, multi-threaded software systems supporting high-availability, hundreds of network protocols and delivering high throughput packet forwarding.</li><li>Building brand new products, supporting new features, feature enhancements and sustenance of products across the R&amp;D product portfolio, using device software running on hardware.</li><li>Designing embedded systems and selecting appropriate hardware components.</li><li>Developing low-level software to interact with hardware (device drivers, hardware abstraction layers).</li><li>Implementing real-time operating system (RTOS) features or bare-metal code.</li></ul> Requirements: <ul><li>3-15 years’ experience in a product-based organization developing embedded software for Enterprise, Industrial Automation or Service Providers industry.</li><li>Fundamental level understanding of embedded systems architecture, including microcontrollers, microprocessors, and real-time operating systems.</li><li>Ability to work on complex modular software systems, algorithms and be able to design, code, debug and automate software.</li><li>Good knowledge in C/C++ programming, data structures, Algorithms &amp; debugging tools.</li><li>Good knowledge in Linux based environment, with extensive knowledge of Linux Internals.</li><li>Some hands-on operating systems, IPCs &amp; multi-thread programming experience.</li><li>Advanced working level knowledge of Computer networks and Network protocols in TCP/IP, switching (L2), routing (L3) &amp; security protocols.</li><li>Ability to work with existing code base.</li><li>Hands-on experience in Versioning and Git/GitHub/Bitbucket repository.</li><li>Experience with Unit test strategy and execution.&nbsp;</li><li>Experience with Python or equivalent scripting languages</li><li>Experience with packet generating and network test tools.&nbsp;</li></ul>

Responsibilities: <ul><li>Process freight invoices for payment. Investigating and resolving freight invoices that are on hold for review.&nbsp;</li><li>Ensure transportation carriers are paid within established payment terms.</li><li>Audit rates and freight invoices for accuracy. Ensure systems are updated with missing and incorrect information.&nbsp;</li><li>Interface with transportation providers and company Transportation Associates to resolve invoice discrepancies and communicate payment details.</li><li>Run and distribute reports as required. Need to be MIS report savvy with understanding of all latest tools.</li><li>Support all financial audit request related to internal and external audit of freight payments.&nbsp;</li><li>Ensure to monitor &amp; work on open accruals &amp; thereby ensuring aging between accruals vs invoice postings is kept to 30days or less.</li><li>Drive, monitor &amp; track the hard copies against the transaction entries in SAP with an objective to ensure on-time payment.</li><li>Involve in VAS handling validation &amp; be primary face of contact for carriers. Proactively drive &amp; address all open issues/queries in an organized manner.</li><li>Initiate &amp; drive process improvements by standardizing &amp; defining the process.</li><li>Work in testing and give feedback.</li><li>Support on Project related queries &amp; be backup to project team member</li></ul> Requirements: <ul><li>Bachelor’s Degree in Logistics or Finance related&nbsp;</li><li>0-3 years relevant experience in logistics or accounting related activities in product/manufacturing/ Shared Services.&nbsp;</li><li>Knowledge of accounts payable functions and procedures.</li><li>Expertise on advanced excel &amp; other Microsoft tools.</li><li>Special Qualifications, Knowledge &amp; Skills</li><li>Familiarity with electronic invoicing.</li><li>Prior experience with transportation / logistics software a plus</li><li>Strong Documenting knowledge backed up with analytical skills.</li><li>Excellent interpersonal and communication skills</li><li>Language requirement: English</li></ul>

Reponsibilities: <ul><li>Manage correct inventory holding at factory mother warehouses and manage end to end VAS activities of kitting, bundling and other product customization with delivery on time and within budget.&nbsp;</li><li>Manage primary stock movements from plan t to C&amp;FA’s to meet the demand basis sales estimates.</li><li>Ensure the multiple warehouse locations are serviced adequately to meet the demand including for exports markets.&nbsp;</li><li>Integrate and upgrade work systems in contemporary technological landscape.&nbsp;</li><li>Manage the Quality Audits at the WH to meet Standards.&nbsp;</li><li>Making sure that the CFA/3PL adhere to the EHS requirements.&nbsp;</li><li>Manage the 3PL contracts at all Plants/Warehouses for the Logistics Operations.&nbsp;</li><li>Managing complexities of LIFO and FIFO arising due to promotions, new product launches.&nbsp;</li><li>Monitor finished goods inventories to meet the overall CWC objectives.&nbsp;</li><li>Manage the distribution function and provide support for annual budgeting exercise for distribution</li><li>Negotiate and finalize contract for freight rates for primary and secondary distribution and with C&amp;FA for fixed payment.&nbsp;</li><li>Ensure that we are meeting the ZBB targets.&nbsp;</li><li>Identifying cost reduction opportunities by developing new transporters, altern ate &amp; cost effective modes of transport, optimizing warehouse space.&nbsp;</li><li>Manage the CFAs to ensure compliance to company policies and guidelines an d reports exceptions (if any).&nbsp;</li><li>Monitor slow and non-moving stocks at CFA locations, update the sales team regularly, and plan to salvage the ageing stocks to avoid potential write-o ffs due to expiry of products and short dated stocks.&nbsp;</li><li>Monitor actual distribution cost and FG inventories. Analyze variances and report exceptions.&nbsp;</li><li>Manage planning and distribution network optimization and long -term capacity planning for production as well as warehousing and distribution.&nbsp;</li><li>Manage regulatory requirements.</li><li>Support the business on new product launches.&nbsp;</li><li>Conduct the evaluation process for transporters and C&amp;FAs and provide the feedback for continuous improvements.&nbsp;</li><li>Manage and develop the people in the logistics team and the CFA teams by identifying gaps and by ensuring their participation in training and development programs to overcome these gaps.&nbsp;</li><li>Together with the Operations Manager to Support the Innovation Process to deliver SC solutions for NPD at all co-packers and the manufacturers where contract obligations are set.&nbsp;</li><li>Customer Service ethos developed and implemented.&nbsp;</li><li>Customer service performance managed.&nbsp;</li><li>Corporate reputation managed.&nbsp;</li><li>Legislative compliance ensured.&nbsp;</li><li>Stock risk managed.&nbsp;</li><li>SOP/IBP in place and adhered to.&nbsp;</li><li>Daily, weekly and monthly reports compiled.&nbsp;</li><li>Team performance optimized.</li></ul> Requirements: Preferred Education, Skill &amp; Experience: <ul><li>Engineering with postgraduate qualification in Operations Management.&nbsp;</li><li>Min 10 years’ experience in supply planning, customers service, warehousing and logistics area.</li><li>Good Negotiation skills, analytical skills and flair for numbers are requisites. Interpersonal skills to work across functions.</li><li>A mind creative enough to identify and recommend corrective actions is a desirable.&nbsp;</li><li>People Management experience.&nbsp;</li></ul> Sufficient / in depth, knowledge of: <ul><li>Computer literacy including good command on Microsoft Office Suite.</li><li>SAP.</li><li>Six sigma or LEAN manufacturing.</li></ul>

Roles &amp; Responsibilities: <ul><li>Supervising production processes and ensuring that quality work is done safely and efficiently.</li><li>Liaising with other engineers to develop plans that improve production, costs, and labor required.</li><li>Developing and monitoring production-related cost saving projects, encouraging the team to develop cost saving projects and reporting them.</li><li>Diagnose problems on the production line and provide recommendations and training by usining KWS Loss analaysis methodology.</li><li>Establishing safety procedures and protocols that consider workers well-being while minimizing the carbon footprint.</li><li>Staying informed about developments in engineering and production and sharing information with colleagues.</li><li>Identifying, documenting and reporting unsafe practices.</li><li>Preparing production schedules and budgets for projects.</li><li>Planning meetings with relevant departments and stakeholders.</li><li>Analyzing all aspects of production and making recommendations for improvement.</li><li>To make all equipment efficiency calculations and reports on a daily and monthly basis.</li><li>Planning, implementing and monitoring actions that will increase efficiency.</li><li>Taking actions by making suggestions to reduce material losses and increase the quantity of quality products.</li><li>Responsible for organizing production areas and carrying out production in accordance with the weekly plan.</li><li>KWS, QFS, EHS COE team member.</li><li>Attending the Tier 4 DDS meeting on a daily basis, following the actions determined at the meeting, and forwarding the items escalated from the Tier 2,3 meetings to the Tier 4 meeting.</li><li>To ensure that all Prerequisite Programs (PRP) within the HACCP plan are sustainable and developed. Following up program requirements with relevant parties.</li><li>Ensuring that Food Safety and GMP rules are implemented in production areas.</li><li>To analyze the situations that occur/may occur during the process and to take corrective and preventive actions.</li><li>Participating in internal and external audits. To work to complete audit actions.</li></ul> Requirements: <ul><li>A Bachelor of Engineering is a must, preferably should have master’s degree.</li><li>Overall experience of 7+ Years</li><li>Strong communication skills.</li><li>Strong leadership ability.</li><li>Excellent skills with problem solving, critical thinking and analytical thinking.</li><li>Proven experience in engineering.</li><li>Ability to make decisions under pressure.</li><li>Excellent skills in written and verbal communication.</li></ul>

Responsibilities: <ul><li>Providing leadership to both APAC and EMEA rate audit/invoice verification teams.&nbsp;</li><li>Ensure that the optimal workload is assigned to each resource and the day to day services are delivered without compromising quality.&nbsp;</li><li>Process accurate and timely payment through review and audit of out of tolerance supplier invoices.&nbsp;</li><li>Reduce invoice that are out of tolerance by performing analysis to determine solution recommendations.&nbsp;</li><li>Correspond effectively and responsively with suppliers regarding their invoice status.&nbsp;</li><li>This position will require that the applicant have the ability to work across time-zones with other company offices. Dependability will be crucial to support members of the extended team located in other company offices.&nbsp;</li><li>Working knowledge of Microsoft Office, SAP R3, and related software program applications preferred</li><li>Interact and communicate effectively with the extended team, Procurement, Accounts Payable, and Suppliers</li><li>Good business knowledge of Logistics, Freight Payment, Supply Chain is added advantage&nbsp;</li></ul> Requirements: <ul><li>3-5 in accounts payable, contract management, or procurement tasks (ideal candidate will have experience in SAP and execution of freight payment)</li><li>Bachelor’s Degree - fields of Logistics, Supply Chain, Procurement, Accounts Payable, or related areas or relevant experience</li></ul>

Role Description: <ul><li>The Head of Freight Forwarding Commercial SSA is responsible for developing the business within assigned industry verticals in SSA, focusing on new customers, geographic development, and Freight Forwarding sales activities across the SSA Region.</li><li>This role will involve leading the creation of trade lane strategies and products, leveraging Freight Forwarding and other relevant capabilities in the Region, and developing specific products to enhance trade through key assets and capabilities in the Region. This role will foster design build and integrate products and solutions that bring Africa to the world to Africa.</li><li>Responsible for integrating sales and operations planning for accurate strategy development and forecasting, and providing relevant reporting to stakeholders to guide and measure sales strategies and impact.</li><li>Collaboration and integration with Regional and Global business development teams will be key, and the role will require strong focus on innovation, customer satisfaction, team leadership and managing key strategic Regional accounts.</li><li>In addition he/she will be tasked with maintaining and growing the existing book of business for the defined regional accounts through successful contract renewal strategies and addressing scope change opportunities commercially within the existing business.&nbsp;</li></ul> Responsibilities: <ul><li>Lead the creation, implementation, and oversight of a comprehensive business development and sales strategy for the Freight Forwarding capability for our client. This includes identifying new market opportunities, cultivating customer relationships, and driving sales growth to achieve and exceed revenue targets. Ensure strategic alignment with organizational goals and maintain a competitive edge in the market through innovative solutions and effective execution.</li><li>Lead the development and implementation of trade lane strategies and products, and ensure multiple regional interactions and integration. Oversee the discovery, planning, and execution of these strategies and creating, defining, and monitoring key initiatives.</li><li>Ensure that external regions are aligned to the trade lane strategies and multi-regional trade lane teams are established to drive aligned outcomes.Design and develop solutions for products that enable increased trade across the Region, and deploy sales teams and/or industry vertical solution teams accordingly.</li><li>Develop strategies and solutions that enable FF to become the integrating capability across both regions and capabilities within regions – measurement of share of wallet captured for FF customers must increase 9through the development of cross selling strategies)</li><li>Integrate sales and operations planning within the SSA Freight Forwarding capability, and also with the broader SSA commercial and global commercial teams to ensure we drive the SSA end-to-end strategy and optimise the sales teams that we have in place.</li><li>Oversee the accurate and timely reporting of business development and sales performance metrics. This includes preparing regular reports, analyzing data to identify trends, and providing actionable recommendations to sales teams and other stakeholders to inform strategic and operational decision-making and ensure alignment with business objectives.</li><li>Oversee and provide guidance to branch level sales teams, leveraging their data and insights to develop and refine products and solutions that align with market demands and drive business growth.</li><li>Foster and maintain collaborative relationships across departments and external stakeholders to align business development and sales strategies with organizational objectives. Drive cross- functional teamwork to enhance market penetration, customer satisfaction, and revenue growth.</li><li>Act as the Develop and distribute a monthly trade lane pack containing critical insights for the sales team.</li><li>Identify and analyze specific products, trade flows, and customer data in monthly reports to facilitate regional connectivity and strategic planning.</li><li>Act as custodian for SSA trade lane data and ensure the accuracy and relevance of data through regular maintenance and updates to support informed strategic decision-making. Develop and distribute a monthly trade lane pack containing critical insights for relevant stakeholders and sales teams.</li><li>Meet and exceed financial growth targets for the assigned industry verticals, countries and expand our geographic and solutions offering footprint with these accounts across our clients service portfolio.</li><li>Identify and develop relationships with key decision makers at all levels within a customer.</li><li>Maintain understanding of customers’ expectations relative to operational solutions, costs and results.</li><li>Understand the customers business (strategically, operationally, financially).</li><li>Understand the customers buying process and identify all influences, intimately understanding their requirements.</li><li>Maintain an up-to-date pipeline of current and future opportunities, quantifying number of opportunities, value of the opportunity and managing the probability to win.</li><li>Coordinate RFQs for new business opportunities and renewals of existing business with assigned accounts engaging other functions as required and own the commercial relationship and contract negotiations.</li><li>Follow the internal commercial process, procedures and thresholds.</li><li>Support commercial, pricing and freight desk functions.</li><li>Partners with colleagues in other regions on broader opportunities for select customers.</li><li>Lead the our clients HR agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with policies and procedures</li><li>Drive the development of a healthy, high performance culture across the Commercial capability, in alignment with our clients cultural objectives.</li><li>Lead the our clients Technology agenda, including key digital projects such as defining and supporting the implementation of best-in-class commercial/sales processes and systems (e.g. CRM – Customer Relationship Management, etc.).</li><li>Ensure, contribute and manage the implementation of continuous improvement, health, safety and sustainability best practice projects relevant to the Commercial capability.</li><li>Interpret and ensure compliance to relevant regulatory requirements.</li></ul> Requirements: QUALIFICATIONS <ul><li>Bachelor’s degree or equivalent in business administration for Freight Forwarding and Logistics</li><li>Proven track record of having consistently achieved on a sales quota at a relevant scale&nbsp;</li></ul> EXPERIENCE <ul><li>Have a minimum of 8 years’ experience within the transport, logistics, or freight forwarding industry, or similar service industry</li><li>Significant sales experience • Leading and managing a team</li><li>Work experience in Africa for at least 5 years</li><li>Experience in Freight Forwarding Industry across multiple verticals</li><li>Exposure to and working knowledge of all facets of contractual requirements&nbsp;</li></ul> SKILLS <ul><li>Business Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trends. In-depth understanding of the freight forwarding and logistics industry, including knowledge of international trade regulations, shipping practices, and market dynamics.</li><li>Strategic Thinking: Ability to develop and implement strategic business development plans that align with company objectives and market trends, including identifying growth opportunities and competitive positioning.</li><li>Sales Leadership: Strong leadership skills to effectively manage and motivate sales teams across multiple locations, setting clear goals, providing coaching, and driving performance to achieve revenue targets.</li><li>Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.</li><li>Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision- makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation &amp; profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.</li><li>Strong communication skills - You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.</li><li>Problem solving - You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it. • Exceptional critical thinking skills - you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.</li><li>Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful, and incredibly organised.</li><li>Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.</li><li>Confidentiality - You consider and protect the confidentiality of company data at ALL times.</li><li>IT skills - You are highly proficient in the full Microsoft Office Suite: Word, Excel and PowerPoint.</li><li>Flexibility to travel - You are ready to travel between 40 - 50% of the time. Languages - You speak and write fluent English – additional languages are a bonus.&nbsp;</li></ul>

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10 freight forwarding Jobs found

Branch Manager - Freight Forwarding

Warehouse and Logistics Supervisor

Logistics Analyst

Field Sales Executive (Business Development Manager)

Software Engineer - Embedded Developer

Logistics Analyst

Customer Service and Logistics Manager

Production Manager

Global Logistics – Rate Audit Team Lead

Head of Commercial – Freight Forwarding

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10 freight forwarding Jobs found

Branch Manager - Freight Forwarding

Warehouse and Logistics Supervisor

Logistics Analyst

Field Sales Executive (Business Development Manager)

Software Engineer - Embedded Developer

Logistics Analyst

Customer Service and Logistics Manager

Production Manager

Global Logistics – Rate Audit Team Lead

Head of Commercial – Freight Forwarding

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WhiteCrow is on a mission to connect companies with the best talent across the globe.