HR Business Partner

Manager, Industrial and Employee Relations

The Opportunity <ul><li>Reporting into the Senior HRBP and forming part of a wider HR team, this role will support a large manufacturing operation within a global matrix business environment.</li><li>The successful candidate will partner with stakeholders across both operational and leadership populations, supporting the full employee lifecycle while helping drive engagement, performance, organisational effectiveness, and people strategy initiatives.</li><li>The environment is established and operationally complex, so this role would suit someone comfortable working within ambiguity, influencing stakeholders, and navigating legacy cultures and ways of working.</li></ul> Responsibilities: <ul><li>Partner with managers and leaders across the business on all HR matters</li><li>Support complex Employee Relations activity including disciplinary, grievance, absence and performance management</li><li>Drive talent management, succession planning and workforce planning initiatives</li><li>Support organisational change and transformation activity where required</li><li>Coach and influence stakeholders across operational and leadership teams</li><li>Support employee engagement and organisational development initiatives</li><li>Work collaboratively within a wider HRBP and Shared Services structure</li><li>Provide commercially focused HR support aligned to business objectives</li></ul> Requirements:&nbsp;Candidate Profile <ul><li>We are looking for an up-and-coming HR professional with strong generalist HRBP capability and experience operating within fast-paced operational environments.</li><li>Candidates should ideally have:</li><li>HR Business Partner / Generalist HR experience</li><li>Strong Employee Relations capability</li><li>Experience supporting operational and shop-floor workforces</li><li>Strong stakeholder management and influencing capability</li><li>Experience within matrix or complex organisations</li><li>Commercial awareness and resilience</li><li>CIPD qualification desirable but not essential</li></ul> Additional Information <ul><li>Location: Wolverhampton</li><li>Hybrid working: 3–4 days onsite</li><li>No visa sponsorship or relocation support available</li><li>Candidates must be eligible to work in the UK and able to obtain baseline security clearance.</li></ul>&nbsp;&nbsp;

Responsibilities: Grievance &amp; Compliance Leadership: <ul><li>Lead end-to-end employee misconduct investigations (preliminary and detailed), ensuring fairness, consistency, and legal compliance across all cases.</li><li>Own full disciplinary lifecycle: recommend actions, approve issuance of show cause/warning/dismissal letters, and maintain robust, auditable records.</li><li>Drive periodic compliance audits across contract labor suppliers (security, canteen, uniform vendors) and ensure timely corrective action on non-conformities.</li><li>Conduct due diligence and performance reviews of foreign operator agencies; submit data-driven recommendations for contract renewals or terminations.</li></ul> Policy &amp; Process Ownership: <ul><li>Manage centralized document control for all HR policies, procedures, and operational guidelines — ensuring accessibility, version control, and alignment with evolving legal standards.</li><li>Design and deliver compliance training programs for managers and employees, covering HR policy, performance management, and labor law essentials.</li><li>Act as the go-to subject matter expert on employment law, IR best practices, and grievance resolution frameworks.</li></ul> Union Engagement &amp; Strategy: <ul><li>Lead plants transition into a unionized environment: educate leaders and HR on union dynamics, negotiation frameworks, and collaborative engagement models.</li><li>Build and sustain a constructive union relationship — balancing business needs with employee representation through regular dialogue, transparency, and mutual respect.</li><li>Anticipate union-related risks and opportunities; advise leadership proactively on IR positioning and response strategies.</li><li>Drive union readiness programs, including leadership coaching, communication protocols, and scenario planning.&nbsp;</li></ul> Canteen Management: <ul><li>Lead vendor governance for contract labor and canteen operations. Monitor service levels, hygiene, and employee satisfaction; drive timely audits, feedback loops, and improvements.</li></ul> Hostel &amp; Foreign Worker Management (End-to-End): <ul><li>Manage full lifecycle of foreign worker operations: manpower planning, documentation, immigration processes, hostel inspections, welfare coordination, and compliance with regulatory and internal standards.</li><li>Ensure foreign workers are treated with dignity and respect; champion human rights standards and ethical labor practices.</li><li>Coordinate with embassies, Ministry of Home Affairs, Department of Immigration, and labor agencies to ensure seamless processes and timely resolution of issues.</li><li>Oversee hostel living conditions, safety, and welfare programs; act as the primary point of contact for foreign worker concerns.</li></ul> Compliance Audits &amp; Risk Management: <ul><li>Lead and coordinate audits related to labor compliance, human rights, and ethical sourcing across all third-party providers.</li><li>Ensure the plant is audit-ready at all times; track and close findings with urgency and rigor.</li><li>Stay current on evolving labor regulations and proactively adjust policies and practices to mitigate risk</li></ul> Requirements: <ul><li>Bachelors degree in Human Resource Management, Business Administration, Industrial Relations, or related discipline.</li><li>7–10 years of HR experience, with deep exposure to industrial relations, employee relations, labor law, and HR compliance—preferably in a manufacturing, unionized, or FMCG environment.</li><li>Proven track record of managing complex disciplinary cases, union negotiations, and IR matters with sound judgment and integrity.</li><li>Strong working knowledge of Malaysian labor law, Employment Act, Industrial Relations Act, and related regulations.</li><li>Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint); able to prepare reports, dashboards, and present findings with clarity.</li><li>Familiar with HR systems, documentation best practices, and audit standards.</li><li>Excellent stakeholder management and interpersonal skills; able to influence, negotiate, and build trust across all levels—from frontline employees to senior leaders.</li></ul>

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HR Business Partner

Manager, Industrial and Employee Relations

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