Learning Management Specialist

Human Resources Business Partner

HR Transaction Delivery Analyst

Payroll Specialist - Specialized Service

Responsibilities: LMS Management:&nbsp; <ul><li>Assist with maintaining the Docebo LMS, including tasks such as workflow configuration, business rules, and permission management.</li></ul> Content Management: <ul><li>Upload and organize training materials and courses within the LMS. Ensure that all content is up-to-date, relevant, and consistent. Video editing.</li></ul> User Support:&nbsp; <ul><li>Provide technical support and troubleshooting assistance to internal teams. </li><li>Address and resolve any issues related to the LMS.</li></ul> Continuous Improvement:&nbsp; <ul><li>Assist with evolution of the platform and evaluation of new complementary solutions to add value for learners. </li><li>Examples include: adding multiple language support, closed captioning, and more.</li></ul> System Updates and Maintenance:&nbsp; <ul><li>Stay informed about updates and new features of Docebo and their impact on our learners. Update our configuration as needed based on platform upgrades.&nbsp;</li></ul> Use Case Expansion:&nbsp; <ul><li>Extend our current usage, which is focused on customer education, to internal training and employee on boarding, including integration with our HRIS.</li></ul> Reporting and Analytics:&nbsp; <ul><li>Generate and analyze reports on user behavior and overall system usage. Use data to make recommendations for improvements to affect user outcomes.</li></ul> Requirements: <ul><li>Bachelor’s degree in Education, Information Technology, a related field, or equivalent experience is required.</li><li>Prior 3+ years’ experience managing an LMS, preferably Docebo.</li><li>Strong technical and analytical skills to troubleshoot and resolve system and integration issues.</li><li>Experience with data integrations between systems (Workato, Docebo Connect, Webhooks, APIs, etc.).</li><li>Excellent organizational skills and attention to detail.</li><li>Analytical skills with experience in generating and interpreting reports and developing proposals for improvement.</li><li>Experience with video and audio editing.</li><li>Experience managing online training content.</li></ul>

Responssibilities: Strategic HR Consulting: <ul><li>Partner with business leaders to develop and implement HR strategies aligned with business objectives.</li><li>Provide expert advice on talent management, organizational development, employee relations, and change management.&nbsp;</li></ul> Talent Management: <ul><li>Support the full employee lifecycle, from recruitment and onboarding to performance management, development, and succession planning.</li><li>You will leverage data analysis to identify talent gaps and develop solutions to address them.&nbsp;</li></ul> Employee Relations: <ul><li>Manage employee relations issues, ensuring a fair and consistent approach aligned with our client values.</li><li>Proactively identify and address potential conflicts. Project Management: Lead and/or support HR projects, ensuring timely and effective execution.</li><li>You will utilize project management methodologies to manage resources, track progress, and deliver results.&nbsp;</li></ul> Headcount &amp; Employee Cost Management: <ul><li>Partner with business leaders to manage headcount and employee costs effectively, ensuring alignment with budget constraints.&nbsp;</li></ul> Data Analysis &amp; Reporting: <ul><li>Analyze HR data to identify trends, measure the effectiveness of HR initiatives, and provide insights to inform decision-making.</li></ul> Business Acumen: <ul><li>Strong understanding of business operations and how HR contributes to organizational success.</li><li>Change Adoption Activation: Proven ability to lead and support organizational change initiatives.&nbsp;</li></ul> Data Analysis: <ul><li>Proficiency in analyzing HR data to identify trends, measure effectiveness, and improve processes.&nbsp;</li></ul> Project Management Literacy: <ul><li>Experience in managing HR projects using project management methodologies.&nbsp;</li></ul> HR Tools &amp; Processes: <ul><li>Experience with HR information systems (HRIS) and other HR technologies.&nbsp;</li><li>Knowledge of best practices in HR processes.&nbsp;</li></ul> Requirements: <ul><li>Skills &amp; Talent Assessment: Expertise in using various assessment methods to evaluate employees skills and competencies.&nbsp;</li><li>Talent Management: Experience in developing and implementing talent management strategies.&nbsp;</li><li>Headcount &amp; Employee Cost Management: Understanding of headcount planning and employee cost management principles.&nbsp;</li><li>People Development: Passion for developing employees skills and capabilities.&nbsp;</li><li>Stakeholder Management: Excellent communication and collaboration skills to build and maintain strong relationships with business leaders and other stakeholders.</li></ul>

Responsibilities: <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul>&nbsp;Requirements: Qualifications and Experience Essential: <ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li><li>Minimum of 2 years’ experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills.</li><li>Proficiency in Microsoft Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>High attention to detail with a strong commitment to accuracy and quality.</li><li>Effective communication and interpersonal skills; ability to work well in a team.</li><li>Strong multitasking and prioritization abilities in a fast-paced environment.</li><li>Knowledge of financial regulations and relevant accounting standards.</li></ul> Preferred: <ul><li>Experience with process improvement methodologies and a proactive mindset toward change.</li><li>Ability to quickly adapt to new systems, technologies, and processes.</li></ul> Technical and Functional Skills Preferred: <ul><li>Proficiency in Microsoft Office Suite.</li><li>Experience with Workday HCM modules (Core HR, Talent Management, Recruiting, Payroll).</li><li>Familiarity with ServiceNow modules (HR Service Delivery, Incident Management, Knowledge Management).</li><li>Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP, advanced functions).</li><li>Knowledge of ERP systems for business process automation.</li><li>Understanding of financial regulations and compliance requirements related to transactional services.</li></ul> Languages <ul><li>Cluj, Romania:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech)</li><li>Manila, Philippines:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (Thai, Mandarin, or Spanish)</li><li>TBD, Mexico:</li><li>Fluency in English and Spanish</li></ul>

Responsibilities: <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul> Requirements: <ul><li>A bachelor’s degree in accounting, Finance, Business Administration, or a related field</li><li>A minimum of 2 years of experience in a transactional services or financial analysis role</li><li>Strong analytical and data analysis skills, with proficiency in Excel and other data analysis tools</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Familiarity with financial processes and systems, including ERP and HRIS software</li><li>Attention to detail and a commitment to accuracy and quality in transaction processing</li><li>Good communication and interpersonal skills, with the ability to work effectively in a team environment</li><li>Ability to manage multiple tasks and prioritize work in a fast-paced environment</li><li>Knowledge of financial regulations and accounting standards relevant to transactional services</li></ul>

Overview: <ul><li>We are seeking a highly skilled Payroll Specialist at our Cluj, Romania office.&nbsp;</li><li>The ideal candidate will be responsible for timely processing of pay for employees working in multiple countries across the region.&nbsp;</li><li>The candidate will be responsible for managing end-to-end payroll process in collaboration with the managed services payroll vendor, perform analysis and generate various reports of payroll results and metrics, while overseeing and guiding payroll analysts through their tasks.</li></ul> Responsibilities: Accountabilities: <ul><li>Liaise with payroll vendors to ensure payroll is processed accurately and on time.</li><li>Facilitate issue resolution for inbound/outbound integration files between the payroll system and third parties.</li><li>Review payroll output reports and distribute them to key stakeholders as necessary (e.g., bank file, GL file, tax remittance).</li><li>Continuously review and improve payroll processes and procedures to enhance efficiency, reduce errors, and improve service quality.</li><li>Calculate wages based on hours worked and administer payments to employees by processing payroll cycles regularly (e.g., weekly, bi-weekly, monthly).</li><li>Maintain accurate records of payroll transactions, employee information, hours worked, leave balances, and deductions.</li><li>Ensure compliance with federal, state, and local tax laws and regulations, including accurate calculation of taxes, benefits, and other deductions.</li><li>Prepare and submit payroll reports, such as tax filings, wage summaries, and contributions to retirement or health plans.</li><li>Address and resolve payroll discrepancies while answering employee questions regarding wages, deductions, and payroll policies.</li><li>Coordinate with human resources or timekeeping departments to verify employee hours and manage attendance records.</li><li>Assist with internal and external audits by providing payroll records and documentation as needed.</li><li>Handle sensitive and confidential information with discretion, adhering to privacy laws and company policies.</li><li>Identify opportunities for process improvements to enhance payroll efficiency and reduce errors.</li><li>Coordinate with benefits providers and manage employee enrollment in benefits programs related to payroll deductions.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field is often required (MBA preferred)</li><li>Around 2-3 years of relevant experience with processing payroll for multiple countries and / or large populations</li><li>Experience with third party payroll vendor management</li><li>Familiarity with federal, state, and local payroll regulations, tax laws, and compliance requirements</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Verbal and written communication skills for interacting with employees and explaining payroll-related information</li><li>Ability to analyze payroll data, prepare reports, and make recommendations based on findings</li></ul> Preferred: <ul><li>Understanding of process improvement methodologies to enhance payroll operations and efficiency</li><li>Willingness to stay updated with the latest payroll practices, technologies, and regulatory changes</li><li>Good interpersonal skills to work collaboratively with other departments, such as human resources and finance</li><li>Ability to handle sensitive and confidential information with discretion and integrity</li></ul> Technical knowledge and skills: <ul><li>Experience with timekeeping systems</li><li>Experience with configuring ServiceNow HR Service Delivery to manage payroll inquiries and service requests</li><li>Skills in managing and analyzing payroll data within ServiceNow, including reporting on service requests and payroll discrepancies</li><li>Proficiency in Microsoft Office applications</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li><li>Familiarity with Human Resource Information Systems (HRIS) and their integration with payroll systems</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li></ul> Languages:&nbsp; <ul><li>Fluency in English and proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech), both spoken and written, is required.</li></ul>

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5 hris Jobs found

Learning Management Specialist

Human Resources Business Partner

HR Transaction Delivery Analyst

HR Transaction Delivery Analyst

Payroll Specialist - Specialized Service

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Learning Management Specialist

Human Resources Business Partner

HR Transaction Delivery Analyst

HR Transaction Delivery Analyst

Payroll Specialist - Specialized Service

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