HR Transaction Delivery Analyst

Plant Manager

Public Sector Delivery Lead

Assistant Product Manager

Branch Manager - Freight Forwarding

HR Reporting Analyst

VP TDM (EST), Core Banking

VP TDM, Core Banking- System Deposit

VP TDM (Channels), Core Banking

VP TDM (Cash & Payments), Core Banking

Responsibilities: <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul>&nbsp;Requirements: Qualifications and Experience Essential: <ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li><li>Minimum of 2 years’ experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills.</li><li>Proficiency in Microsoft Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>High attention to detail with a strong commitment to accuracy and quality.</li><li>Effective communication and interpersonal skills; ability to work well in a team.</li><li>Strong multitasking and prioritization abilities in a fast-paced environment.</li><li>Knowledge of financial regulations and relevant accounting standards.</li></ul> Preferred: <ul><li>Experience with process improvement methodologies and a proactive mindset toward change.</li><li>Ability to quickly adapt to new systems, technologies, and processes.</li></ul> Technical and Functional Skills Preferred: <ul><li>Proficiency in Microsoft Office Suite.</li><li>Experience with Workday HCM modules (Core HR, Talent Management, Recruiting, Payroll).</li><li>Familiarity with ServiceNow modules (HR Service Delivery, Incident Management, Knowledge Management).</li><li>Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP, advanced functions).</li><li>Knowledge of ERP systems for business process automation.</li><li>Understanding of financial regulations and compliance requirements related to transactional services.</li></ul> Languages <ul><li>Cluj, Romania:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech)</li><li>Manila, Philippines:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (Thai, Mandarin, or Spanish)</li><li>TBD, Mexico:</li><li>Fluency in English and Spanish</li></ul>

Responsibilities: <ul><li>Oversee combined operations of two sites in Lancaster, PA region (Mount Joy and Manheim)</li><li>Lead cross-functional teams including Operations, Supply Chain, Manufacturing Engineering, Quality, Maintenance, and Continuous Improvement.</li><li>Indirect coordination with HR, Finance, and Product Engineering</li><li>Translate strategic objectives from Segment, BU, and functional leadership into site-level goals</li><li>Set and manage expectations for direct and matrixed reports</li><li>Monitor production to optimize resource usage and meet targets for:</li><li>Lean , Safety, Quality, Delivery, Cost, Employee Engagement, and Talent Development</li><li>Drive Continuous Improvement (CI) initiatives to exceed operational goals</li><li>Lead Supply Planning within the BUs Sales &amp; Operations Planning process (18–24 month horizon)</li><li>Ensure end-to-end supply chain readiness, including labor, machine, and supplier capacity through scenario planning.</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering, Manufacturing, Supply Chain, or Business (required)</li><li>Minimum 7 years of operations leadership experience with a proven track record in site transformations</li><li>Minimum 5 years of management experience including general project leadership</li><li>Strong knowledge of plant P&amp;L and solid financial acumen</li><li>Demonstrated Lean leadership; Six Sigma experience is a plus</li><li>Experience in low volume, high mix manufacturing environments</li><li>Ability to manage relationships with multiple customers and suppliers</li><li>ITAR/EAR compliance required – must be a U.S. citizen, national, lawful permanent resident, or granted asylee status</li></ul>

Overview: <ul><li>This role is responsible for planning, directing, and reviewing deliverables to clients as per schedule and budget, with a focus on quality, innovation, productivity and customer satisfaction within the overall guidelines, processes and norms .</li><li>Should have strong knowledge and demonstrate experience on Estimates methodologies, FP, SMC and should be able to drive programs using both Waterfall and Agile methodologies.</li><li>Should participate in Enterprise Architectural POC discussions.</li><li>Build scale of talent, show case results of cross skilling and upskilling of talent across functional areas.</li><li>Should own and drive SLA and SLO (Service level Agreements and Objectives) and take bottom-line on penalty and reward structure.</li><li>Be answerable to the customer and internal leadership on Governance and drive delivery excellence.</li></ul> Responsibilities: Service Delivery Management(40%): This is a major part of the overall responsibility of this role, involving the following: <ul><li>Creating delivery efficiency models with focus on profitability through quality, productivity gains and customer satisfaction and ensure execution of projects in a timely manner within budgets.</li><li>Review and monitor lifecycle processes for critical projects and oversee compliance for all other projects on parameters such as schedule and effort overruns, customer issues, quality parameters, account level operating margins, risks, etc.</li><li>Drive operational excellence by implementing innovative and value-based delivery models leveraging IP as well as 3rd party partnerships</li></ul> Driving Operational Excellence(20%): This part is to focus on: <ul><li>Defining /refining the dashboards to capture all the key parameters of importance, set up systemic mechanisms that monitor them continuously and consistently use these to ensure operational health and timely remediation of any operational risks</li><li>Continually improving systems and processes that provide analytical intelligence on operating parameters and drivers to the team Productivity and Quality efficiencies</li></ul> Contracts / new SOW Reviews and Customer Relationship(20%): This involves: <ul><li>Establish and follow processes to transform client business through new engagement models, provide insights to the sales team during scoping and reviewing complex programs</li><li>Growing business from existing customers by helping mine opportunities through delivery relationships.</li><li>Review of C-SAT results and drive the improvement of the same within the Delivery organization Own Governance SLA, SLO, Risk and Reward structure</li></ul> Capability &amp; Talent Development(15%): In this function, main responsibilities would be: <ul><li>Providing thought leadership in the domain and positively influence the market analysts for branding through business value articulation</li><li>Enhancing capabilities to meet market demands by defining initiatives to build new capabilities and to encourage innovation</li><li>Ensuring the recruitment of right talents, high level of employee engagement and satisfaction</li><li>Deploying robust performance management processes with competency and career development opportunities to engage, retain and develop a committed and skilled workforce Building scale</li></ul> Organization and Unit Initiatives (5%): This role will also need to: <ul><li>Ensure successful implementation of strategic initiatives across the organization by creating an action plan</li><li>Deploy resources and track achievement of specific outcomes within agreed timelines and overall plan of the initiative</li></ul> Requirements:&nbsp; <ul><li>Degree in Information Technology/Computer Science</li><li>20+ years of experience in ITSM, service delivery management, project management, vendor management, etc</li><li>Strong delivery planning, risk management, and resource allocation skills.</li></ul>

Overview: <ul><li>We are looking for an Assistant Product Manager to support our Product Management team in delivering exceptional pharmaceutical products that meet customer needs and business goals.&nbsp;</li><li>This role is ideal for someone who is passionate about product development, data-driven decision-making, and cross-functional collaboration.</li></ul> Responsibilities: <ul><li>Assist in gathering and analysing customer feedback, market trends, and competitor insights to support product strategy</li><li>Work closely with Product Manager to define product requirements, user stories, and acceptance criteria</li><li>Coordinate with cross-functional teams (e.g. marketing, sales, supply chain, finance) to ensure timely and high-quality product releases</li><li>Support product roadmap development</li><li>Help track product performance metrics and generate reports for stakeholder review</li><li>Assist in designing and production of marketing materials, coordinating and supporting execution of events</li><li>Maintain documentation and knowledge bases related to the product</li></ul> Requirements: <ul><li>Bachelor’s degree in Business, Biomedicine, Life Sciences, or related field</li><li>Minimum 1 year experience in product management of pharmaceutical and / or diagnostic products, preferably across a broad portfolio</li><li>Strong communication, organizational, and analytical skill</li></ul>

The RoleThe Branch Manager for a Freight Forwarding branch office is responsible for managing all operational and administrative aspects of the branch. The branch manager will be responsible for supporting the commercial team in-country and managing the branch’s finances. This position requires a candidate with strong leadership skills and excellent knowledge of freight forwarding operations. The Branch Manager plays a critical role in driving business growth, ensuring customer satisfaction, and maintaining efficient operations through driving continuous improvement within the branch. The branch manager must drive a collaborative environment and must exhibit the ability to effectively manage a team through coaching and mentoring. Key ResponsibilitiesLeadership and Team Management:Provide strong leadership and guidance to a team of approximately six staff members, including recruitment, training, coaching, mentoring and performance management.Foster a positive and collaborative work environment, promoting teamwork, accountability, and professional development.Delegate responsibilities effectively, ensuring efficient resource allocation and workload distribution. Operations Management:Support in setting up the branch resources, systems and processes.Oversee and coordinate all operational activities within the branch, including import/export processes, customs clearance, documentation, logistics, and transportation.Ensure compliance with relevant regulations, industry standards, and company policies and procedures.Monitor and analyse operational performance metrics, implementing improvements to enhance efficiency and productivity. Sales:Develop and implement strategies to achieve branch-specific sales targets and contribute to the overall growth of the organization.Identify new business opportunities, build relationships with clients and partners, and expand the customer base.Collaborate with the sales team to develop effective marketing and promotional initiatives to increase market share and revenue. Customer Service:Maintain a strong focus on customer satisfaction, ensuring that services are delivered promptly, accurately, and according to customer requirements.Address customer inquiries, concerns, and complaints in a timely and professional manner, resolving issues to maintain positive client relationships.Conduct regular customer meetings to understand their evolving needs and provide appropriate solutions. Financial Management:Must have a good financial acumen.Develop and manage the branchs annual budget, closely monitoring expenses and revenue to ensure financial targets are met.Review and analyze financial reports, identifying areas for improvement and implementing cost saving measures where possible.Collaborate with the finance department to ensure accurate and timely billing, invoicing, and financial reconciliation. OTHERAct as an ambassador at all times when working; promoting and demonstrating positive behaviours in harmony with Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following Code of Conduct and Ethics policies.Responsible for building a strong winning culture, leading with change and building capability in the organization and managing relationships with key stakeholders.The Branch Manager will support the Country Manager in implementing strategies on the floor.To create a culture of high performing teams, grounded in the core values of the organization to ensure high employee engagement.Achieve and exceed financial targets.Accurate and up to date reporting to Country Manager.Proactively manage internal and external risk to the company and Group.Promote and uphold brand and values.Perform other related duties as assigned.Would be required to travel nationally and internationally to visit business partners and clients.&nbsp; Minimum Requirements﻿QUALIFICATIONS&nbsp;▪ Bachelor’s degree in business administration, Logistics, Supply Chain Management, or a related&nbsp;field. Relevant professional certifications are a plus.&nbsp;&nbsp;EXPERIENCE&nbsp;&nbsp;▪ Proven track record and recent experience (4 -6 years) in freight forwarding leadership position,&nbsp;logistics, or a similar industry, with a solid understanding of import/export procedures, customs&nbsp;regulations, and transportation logistics is a must.&nbsp;&nbsp;▪ Must have a comprehensive understanding of incoterms to provide guidance to both business and&nbsp;client.&nbsp;&nbsp;SKILLS&nbsp;&nbsp;▪ Leadership skills – Strong leadership and people management skills, with the ability to motivate&nbsp;and develop a team in a dynamic work environment.&nbsp;▪ Freight Forwarding – Solid and demonstrated working knowledge of the Freight Forwarding&nbsp;Industry.&nbsp;▪ Organization &amp; Problem-Solving skills - Results-driven mindset with a focus on achieving&nbsp;targets and driving business growth. Exceptional organizational and problem-solving abilities, with&nbsp;the capacity to prioritize tasks and handle multiple responsibilities simultaneously.&nbsp;▪ Execution Sales Skills – Ability to research, identify, tackle, grow and close business&nbsp;opportunities ensuring the needed support from product and operations.&nbsp;&nbsp;▪ Agile Skills - Ability to prioritize multiple tasks to meet various deadlines and work under pressure&nbsp;in a fast-paced environment.&nbsp;&nbsp;▪ Computer Skills - Intermediate computer skills with a proficiency in MS Office (Outlook, Word,&nbsp;Excel &amp; PowerPoint, CRM and Freight Forwarding system&nbsp;▪ Communication – Effective verbal, written, and interpersonal skills. Ability to communicate with&nbsp;clients, carriers, other forwarders, vendors. Excellent communication and interpersonal skills, with&nbsp;the ability to build relationships and negotiate effectively with clients, suppliers, and stakeholders.&nbsp;▪ Languages - You speak and write fluent English – additional languages are a bonus, but not a&nbsp;must.&nbsp;&nbsp;&nbsp;7. COMMUNICATIONS AND WORKING RELATIONSHIPS&nbsp;&nbsp;Internal:&nbsp;You will be a solid point of contact on which your Branch’s Operations Team and Network will&nbsp;be relying to liaise and filter with Book of Business Clients.&nbsp;&nbsp; External:&nbsp;You will be a trusted and competent partner towards customers, suppliers, and the business.&nbsp;&nbsp;

Responsibilities: <ul><li>Collect, analyze, and report data on shared service operations, including performance metrics, service quality, and efficiency.</li><li>Identify and implement process improvements to enhance efficiency, reduce errors, and boost customer satisfaction.</li><li>Monitor shared service performance against targets and SLAs, reporting any deviations.</li><li>Communicate insights and recommendations to stakeholders through reports and presentations.</li><li>Develop and manage reporting tools and dashboards for real-time operational insights.</li><li>Ensure compliance with internal and external reporting standards to maintain high-quality service delivery.</li><li>Collaborate with operations, IT, and finance teams to gather data and contextualize findings.</li><li>Train staff on reporting tools and methodologies, providing support for reporting-related issues</li><li>Analyze trends to predict future performance and make strategic recommendations.</li><li>Conduct ad-hoc analyses based on management or departmental requests.</li><li>Utilize data visualization tools to highlight trends for leadership review.</li><li>Ensure the accuracy and integrity of generated data and reports.</li><li>Enhance existing reporting systems and explore new data presentation methods.</li><li>Stay informed on the latest reporting trends and technologies.</li></ul> Requirements: <ul><li>Bachelors degree in business, finance, economics, statistics, information technology, or a related field is often required.</li><li>2+ years of relevant experience in Reporting, Data Analysis, or a similar role</li><li>Database management and data warehousing knowledge</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Strong analytical skills to interpret complex data and turn it into actionable insights (e.g., the ability to perform statistical analysis and use data visualization techniques)</li><li>Ability to work with precision to ensure accuracy in reports and data analysis</li></ul>

Responsibilities: <ul><li>Project delivery management.</li><li>Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget.</li><li>Manage and coordinate across different application teams to manage technical dependencies of the solution.</li><li>Monitor and manage risks/issues related to technical delivery.</li><li>Provide status update related to technical delivery.</li><li>Report to Program and/or Project Manager for the strategic programs.</li><li>Partner with Functional Business Analysts, System Analysts &amp; subject matter experts to understand and implement functional and technical requirements.</li><li>Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment.</li><li>Partner with Domain Architects, Development Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards.</li><li>Partner with Development Manager in managing application teams to build the enhancements.</li><li>Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results.</li><li>Work with IT Security team to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan.</li><li>Prepare technical implementation plan across application teams.</li><li>Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support.</li></ul> Requirements: <ul><li>Bachelor’s Degree in related Information Technology disciplines</li><li>At least 6 years of experience in Core Banking application/ Information Technology</li><li>Functional and system Knowledge in Statement or Reporting applications (ie. Letter, Notices, Advice &amp; etc).&nbsp;</li><li>Team management and communication skills to manage technical and non-technical stakeholders across multiple business unit.</li><li>Technical knowledge in Shell Scripting on UNIX, Oracle Database, Engage One application by Pitney Bowes.</li><li>Experience in end to end SDLC and system delivery management for Project implementation or change request.</li></ul>

Responsibilities: <ul><li>Project delivery management</li><li>Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget.</li><li>Manage and coordinate across different application teams to manage technical dependencies of the solution.</li><li>Monitor and manage risks/issues related to technical delivery.</li><li>Provide status update related to technical delivery.</li><li>Report to Program and/or Project Manager for the strategic programs.</li><li>Partner with Functional Business Analysts, System Analysts &amp; subject matter experts to understand and implement functional and technical requirements.</li><li>Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment.</li><li>Partner with Domain Architects, Development Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards.</li><li>Partner with Development Manager in managing application teams to build the enhancements.</li><li>Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results.</li><li>Work with IT Security team to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan.</li><li>Prepare technical implementation plan across application teams.</li><li>Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support.</li></ul> Requirements: <ul><li>Bachelor’s Degree in related Information Technology disciplines.</li><li>At least 9 years’ experience in relevant Banking / Information Technology.</li><li>Knowledge in IBM AS400 platform, RPG, CL &amp; COBOL programming, ALDON.</li><li>Good understanding and experience in of Software Development Life Cycle (SDLC).</li><li>Knowledge in Agile development methodology.</li><li>Experience in Silverlake’s banking software suite, ie. Customer, Deposits, Loans &amp; Credit, ATM, Channels, Reporting, Wealth management or Payment modules.</li></ul>

Responsibilities: <ul><li>Project delivery management.</li><li>Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget.</li><li>Manage and coordinate across different application teams to manage technical dependencies of the solution.</li><li>Monitor and manage risks/issues related to technical delivery.</li><li>Provide status update related to technical delivery.</li><li>Report to Program and/or Project Manager for the strategic programs.</li><li>Partner with Functional Business Analysts, System Analysts &amp; subject matter experts to understand and implement functional and technical requirements.</li><li>Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment.</li><li>Partner with Domain Architects, Development Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards.</li><li>Partner with Development Manager in managing application teams to build the enhancements.</li><li>Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results.</li><li>Work with IT Security team to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan.</li><li>Prepare technical implementation plan across application teams.</li><li>Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support.</li></ul> Requirements: <ul><li>Bachelor’s Degree in related Information Technology disciplines.</li><li>At least 6 years of experience in Core Banking application/ Information Technology.</li><li>System Knowledge in Host Integration or Alert Notification applications (notification such as SMS, E-mail &amp; etc).</li><li>Team management and communication skills to manage technical and non-technical stakeholders across multiple business unit.</li><li>Technical knowledge in AS400/DB2 architecture, RPG, COBOL programming and ALDON.</li><li>Experience in end to end SDLC and system delivery management for Project implementation or change request.</li></ul>

Responsibilities: <ul><li>Project delivery management.</li><li>Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget.</li><li>Manage and coordinate across different application teams to manage technical dependencies of the solution.</li><li>Monitor and manage risks/issues related to technical delivery.</li><li>Provide status update related to technical delivery.</li><li>Report to Program and/or Project Manager for the strategic programs.</li><li>Partner with Functional Business Analysts, System Analysts &amp; subject matter experts to understand and implement functional and technical requirements.</li><li>Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment.</li><li>Partner with Domain Architects, Development Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards.</li><li>Partner with Development Manager in managing application teams to build the enhancements.</li><li>Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results.</li><li>Work with IT Security team to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan.</li><li>Prepare technical implementation plan across application teams.</li><li>Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support.</li></ul> Requirements: <ul><li>Bachelor’s Degree in related Information Technology disciplines.</li><li>At least 6 years’ experience in relevant Banking/Investment Banking / Information Technology.</li><li>Application and system knowledge on Remittance, Domestic and Cross Border Payment (ie. IBG, RENTAS, RPP).</li><li>Team management and communication skills to manage technical and non-technical stakeholders across multiple business units.</li><li>Technical knowledge in AS400/DB2 architecture, RPG, COBOL programming and ALDON.</li><li>Experience in end to end SDLC and system delivery management for Project implementation or change request.</li></ul>

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137 high voltage Jobs found

HR Transaction Delivery Analyst

Plant Manager

Public Sector Delivery Lead

Assistant Product Manager

Branch Manager - Freight Forwarding

HR Reporting Analyst

VP TDM (EST), Core Banking

VP TDM, Core Banking- System Deposit

VP TDM (Channels), Core Banking

VP TDM (Cash & Payments), Core Banking

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137 high voltage Jobs found

HR Transaction Delivery Analyst

Plant Manager

Public Sector Delivery Lead

Assistant Product Manager

Branch Manager - Freight Forwarding

HR Reporting Analyst

VP TDM (EST), Core Banking

VP TDM, Core Banking- System Deposit

VP TDM (Channels), Core Banking

VP TDM (Cash & Payments), Core Banking

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.