Utilities Account Manager

EUC Operations Lead

Head of Strategy

Solutions Engineer - Data Centers, SP Routing ,Cyber Security

Learning Specialist: Commercial, Logistics and Ports & Terminals

Terminal Manager: Operations – Ports &  Terminals

Transaction Delivery and Service Excellence Team Supervisor

QA Tester

Mgr II Qlty & Reliability Engineering

Hr Regional Partner Senior

Key Responsibilities: <ul><li>Develop and maintain strong relationships with utility stakeholders to understand their business objectives and align our client solutions accordingly.</li><li>Collaborate with decision-makers to expand utility incentives and integrate new models into our client pilots and long-term solutions.</li><li>Act as a strategic liaison among utilities, partners, and internal teams to ensure alignment on timelines, deliverables, and goals.</li><li>Advocate for energy policies and incentives supporting our client Energy’s portfolio.</li><li>Develop scalable engagement strategies for both pre-commercial and full commercial solution launches.</li><li>Identify and develop opportunities for joint microgrid and energy management initiatives.</li><li>Support our client internal channels and partners to drive portfolio adoption within assigned utility territories.</li><li>Manage revenue forecasting, account growth, and portfolio adoption.</li></ul> Level of Responsibility <ul><li>Influences strategic business decisions at the executive level.</li><li>Tackles complex issues requiring in-depth analysis and investigation.</li><li>Engages regularly with senior leadership and external stakeholders on high-impact matters</li></ul> Required Qualifications <ul><li>Bachelor’s degree.</li><li>Minimum of 6 years in strategic account management.</li><li>At least 3 years of experience managing strategic initiatives with utilities or large enterprise partners.</li><li>Willingness and ability to travel up to 50% within the U.S.</li></ul> Requirements: Preferred Qualifications <ul><li>Bachelor’s degree in business, Engineering, or related field; advanced degree preferred.</li><li>Experience with strategic account management in the utilities or energy sector.</li><li>Knowledge of demand response programs, VPPs, and distributed energy resources (DER).</li><li>Familiarity with HVAC systems and battery technologies.</li><li>Demonstrated ability to execute consultative sales strategies and grow value for utility customers.</li><li>Direct experience in sales or account management with utilities.</li><li>Highly organized and capable of managing multiple priorities in ambiguous environments.</li><li>Strong negotiation and contract review skills.</li><li>Proven leadership and cross-functional collaboration capabilities.</li><li>Excellent written and verbal communication skills.</li><li>Program management experience and a strong record of leadership and influence are a plus.</li></ul>

Responsibilities: <ul><li>Strategy and Vision: Develop and execute a forward-thinking EUC strategy aligned with the overall IT and business objectives.</li><li>Identify emerging technologies and trends to enhance the end-user experience and drive innovation.</li><li>Service Delivery and Management: Oversee the delivery and management of all end-user computing services, including desktop support, laptop management, mobile device management (MDM), virtual desktop infrastructure (VDI), software deployment, and collaboration tools.</li><li>Team Leadership and Development: Lead, mentor, and develop a high-performing EUC team. Foster a collaborative and results-oriented work environment.</li><li>Manage team resources, budgets, and performance.</li><li>End-User Experience: Champion the end-user experience, ensuring that services are user-friendly, reliable, and meet the needs of the business.</li><li>Implement mechanisms for gathering user feedback and continuously improving services.</li><li>Security and Compliance: Ensure the security and compliance of all end-user devices and systems, adhering to company policies and industry best practices.</li><li>Collaborate with the security team to implement and enforce security measures.</li><li>Asset Management: Oversee the procurement, deployment, maintenance, and disposal of Client’s end-user hardware and software assets.</li><li>Ensure accurate inventory management and cost-effectiveness.</li><li>Vendor Management: Manage relationships with relevant technology vendors, ensuring service level agreements (SLAs) are met and value for money is achieved.</li><li>Evaluate and select new vendors as needed.</li><li>Collaboration and Communication: Collaborate effectively with other IT departments (e.g., Infrastructure, Security, Applications) and business stakeholders to ensure seamless integration of EUC services.</li><li>Communicate effectively with all levels of the organization on EUC-related matters.</li><li>Problem Management and Resolution: Oversee the resolution of complex end-user issues, ensuring timely and effective solutions.</li><li>Implement proactive measures to prevent recurring problems.</li><li>Budget Management: Develop and manage the EUC budget, ensuring cost-effective operations and investments.</li><li>Project Management: Oversee the execution of key Technology projects from initiation to successful completion, defining project scope and objectives, develop project plans and ensuring on-time and within-budget delivery while maintaining exceptional quality.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Information Technology, or a related field. Masters degree preferred.</li><li>Minimum of 20 years of progressive experience in IT, with at least 10 years in a leadership role managing end-user computing services.</li><li>Strong technical knowledge of end-user hardware, operating systems (Windows, macOS), mobile platforms (iOS, Android), desktop virtualization technologies (e.g., Citrix, VMware Horizon, Windows365), collaboration tools (e.g., Microsoft 365) and Video Conferencing technologies (Crestron, Microsoft Teams Room).</li><li>Experience with modern device management tools and methodologies (e.g., Intune, Jamf).</li><li>Solid understanding of ITIL frameworks and service management principles.</li><li>Excellent leadership, communication (written and verbal), interpersonal, and presentation skills.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Experience managing budgets and vendor relationships.</li></ul>

Responsibilities: <ul><li>Strategy Development: Lead the development of the Companys overall strategic plan, including defining long-term goals, assessing market opportunities, and evaluating potential risks.&nbsp;</li><li>The role analyses market trends, competitive landscapes, and industry disruptions to identify opportunities for growth and innovation.</li><li>Strategic Planning: Work closely with senior leaders to establish strategic priorities and allocate resources effectively, creating roadmaps, timelines, and performance metrics to ensure that strategic objectives are met.</li><li>Business Development and M&amp;A: Lead corporate development activities such as mergers, acquisitions, partnerships, and divestitures.</li><li>Evaluate potential opportunities, conduct due diligence, negotiate deals, and integrate acquired businesses to support the companys strategic goals.</li><li>Market Analysis: Monitor market dynamics, customer needs, and competitor strategies to anticipate changes in the business environment and adjust the companys strategic direction accordingly.</li><li>Conduct portfolio analysis and make recommendations on portfolio management; identify and execute all new business opportunities that fall outside of existing businesses.</li></ul> Requirements: <ul><li>Knowledge, Skills and Experience required for this role.</li><li>Strategic planning and leadership skills across diverse teams in multiple geographies.</li><li>East and Central/Southern African experience essential.</li><li>Comprehensive understanding of business operations across various functions.</li><li>Deep knowledge of organisational change best practices and the ability to drive adoption of new strategies/initiatives across the Group.</li><li>Demonstrated rigorous, insight-driven critical thinking, attention to detail and adaptability in ambiguous and changing environments.</li><li>Ability to establish credibility and build relationships with stakeholders, especially within the business units.</li></ul>

Role Description: <ul><li>The Solutions Engineer (SE) is a highly skilled, customer-focused technical sales professional who provides dedicated, in-depth technical guidance and implementation support to a single customer.</li><li>Acting as a trusted technical advisor, the SE demonstrates deep knowledge across our client broad product portfolio—including software and services—with expertise in specific technical specializations.</li><li>The SE collaborates closely with the broader sales ecosystem on strategic and complex opportunities, coordinates additional technical resources, and helps align our client solutions to the customer’s business goals.</li></ul> Responsibilities: <ul><li>Creating Business Relevance: Translate technical capabilities into business outcomes that align with the customers strategic goals.</li><li>Solution and Architectural Selling: Provide a sophisticated architectural perspective across the our client portfolio, including networking, security, data center, and software solutions.</li><li>Building Competitive Intelligence: Understand market trends, analyze competitors, and highlight our client competitive advantages.</li><li>Optimizing Sales Performance: Drive technical excellence during the sales cycle to help the account team meet and exceed sales objectives.</li><li>Working Across Boundaries: Collaborate with cross-functional teams including account managers, consulting specialists, demo labs, and others to deliver tailored solutions.</li><li>Driving the our client Vision: Act as a technology leader who can communicate our client value, innovation, and future roadmap to customers.</li><li>Serve as the primary technical contact for the customer, fostering long-term relationships and trust.</li><li>Identify, develop, and propose solutions and services offerings that meet customer needs.</li><li>Lead and conduct architectural workshops, proof of concepts (PoCs), and technical demos.</li><li>Mentor and support the customer’s technical teams in solution design and implementation.</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering or equivalent.</li><li>10–15 years of technical sales experience in the field as a Systems Engineer or equivalent role.</li><li>Deep expertise in Networking (LAN/WAN/WLAN), Security, and Datacenter technologies (including virtualization, compute, and storage).</li><li>Proven ability to build relationships and credibility with both technical and executive stakeholders.</li><li>Demonstrated ability to innovate and take initiative as a self-starter.</li><li>Strong interpersonal skills with the ability to work collaboratively in a team-oriented environment.</li><li>High level of personal integrity and professionalism in daily performance.</li></ul>

The RoleThe primary purpose of this role is to lead the development and delivery of high-quality, outcome-based training programmes tailored for the Commercial, Logistics and Ports &amp; Terminals teams within the Sub-Saharan Africa (SSA) region. This job involves extensive research, design, development, customization, and delivery of training content to enhance the capabilities and performance of the teams. This job will require at least 60% travel across SSA sites.&nbsp; Key ResponsibilitiesResearch and Analysis: Conduct thorough needs analysis to identify training requirements specific to the Commercial and Logistics teams. Stay abreast of industry trends and best practices to ensure training content is relevant and effective.•	Identify business needs for Commercial, Logistics and Ports &amp; Terminals across the SSA and Develop and implement Commercial, Logistics and Ports &amp; terminals programmes according to identified needs.•	Formulate a project plan for each programme which includes milestones, budgets and marketing plans to deliver on programme objectives•	Engage with business and P&amp;C Business Partners to monitor the progress of the programme plans, including risk mitigation and contingency measures where requiredProgramme Design and Development: Design and develop comprehensive training programmes, incorporating innovative methodologies and technologies to enhance learning outcomes. Customize content to meet the unique needs of the SSA region.&nbsp;•	Develop and/or maintain all learning &amp; development governance policies, processes and procedures related to Commercial, Logistics and Ports &amp; Terminals.•	Build, manage and maintain relationships with external service providers that deliver selected services etc.•	Work closely with the Commercial, Logistics and Ports &amp; Terminals team to align training plans for the year&nbsp;•	Contribute to the setting of training budgets for Commercial, Logistics and Ports &amp; terminals Programmes, minimize expenditure and manage costs and assets effectively•	Work closely with stakeholders, including team leaders, subject matter experts, and external vendors, to ensure training programmes align with organizational goals and objectives.&nbsp;Implementation and Delivery: Deliver training sessions using various formats, including in-person workshops, virtual classrooms, and e-learning platforms. Ensure training delivery is engaging, interactive, and impactful.&nbsp;•	Liaise with the Learning &amp; Development Governance and Operations team to ensure the effective coordination and delivery of learning initiatives.Learning Administration, Governance &amp; Compliance:•	Ensure all administration and record-keeping activities are completed timeously and in accordance with relevant policies &amp; procedures•	Ensure compliance with Skills Development, legislative and client-specific criteria and regulations•	Manage and ensure timeous and accurate reporting on learning and development activities and solutions•	Prepare and submit required financial reportsEvaluation and Improvement: Continuously assess the effectiveness of training programmes through feedback, assessments, and performance metrics. Make necessary adjustments to improve training quality and effectiveness.:&nbsp;•	Identify and drive costs, systems, and process efficiencies for the Commercial, Logistics and Ports &amp; Terminals Training programmes•	Implement continuous improvement KPIs /metrics for Training programmes Minimum RequirementsQUALIFICATIONS:Bachelor’s degree in Business Management, Supply Chain or Sales&nbsp; EXPERIENCE:	5 to 8 years relevant experience in Learning &amp; Development&nbsp;	Must have at least 3 years Sales/Commercial training facilitation experience&nbsp;SKILLS:	Analytical Skills – Ability to analyse complex financial data, identify trends, and draw meaningful conclusions. Strong attention to detail and problem-solving skills.	Business Acumen – Understanding of business operations, industry dynamics, and key drivers of financial performance.&nbsp;	Adaptability– Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines. Flexibility to adapt to changing business needs and priorities.	Communication skills – Ability to explain complex technical concepts clearly and engagingly.	Problem solving – Ability to identify the source of an issue and find effective solutions.&nbsp;	Detail oriented – You pay strong attention to the details as it is one of your core qualities.&nbsp;As far as you are concerned, anything worth doing is worth doing right, every single time.&nbsp;You stay focussed and nothing falls through the cracks on your watch.&nbsp;&nbsp;	Autonomy – Ability to think independently, exercise personal judgment and take initiatives.	Results orientation – Focuses on desired results and sets and achieves challenging goals. KNOWLEDGE:&nbsp;•	Legislation and Regulations related to learning and development in different markets (e.g SETA framework and requirements for South Africa)•	Administrative processes and procedures, related to learning and development.&nbsp;•	Learning management systems and multiple training platforms. COMMUNICATIONSInternal:•	Commercial and Logistics Teams: The primary recipients of the training programmes, their needs and feedback are crucial for shaping and improving the training content.•	People &amp; Culture (P&amp;C) Business Partners: Collaborate closely with these partners to align training initiatives with broader organizational goals and ensure effective implementation.•	Line Managers/Mentors: Work with managers and mentors to identify training needs, coordinate capacity-building activities, and monitor the progress of the training programmes.•	Learning &amp; Development Governance and Operations Team: Liaise with this team to ensure the effective coordination and delivery of learning initiatives, as well as compliance with governance policies.•	Finance Team: Engage with the finance team to set training budgets, manage expenditures, and prepare financial reports.•	Senior Leadership: Provide updates and insights to senior leadership on the progress and impact of training programmes to ensure alignment with the organizations strategic objectives.External:•	External Service Providers: Collaborate with vendors and service providers who deliver specialized training services or resources to enhance the training programmes.•	Industry Experts and Consultants: Engage with industry experts and consultants to gain insights into best practices, industry trends, and innovative training methodologies.•	Regulatory Bodies: Ensure compliance with relevant skills development and legislative requirements by liaising with regulatory bodies and adhering to their guidelines.•	Clients and Partners: In cases where client-specific training is required, work with external clients and partners to develop and deliver tailored training solutions.•	Professional Associations: Connect with professional associations to stay updated on industry standards, obtain certifications, and participate in relevant training and development initiatives.

The RoleThis role is responsible for managing the efficient storage, handling, and optimization of quays, yards, and landside operations to ensure seamless cargo flow. Responsible for leading port and yard activities, coordinating with customs, quarantine authorities, stevedores, and shipping lines to facilitate smooth and timely cargo transitions. Additionally, they supervise vessel planning, optimize operational processes, and drive continuous improvement initiatives to enhance efficiency, effectiveness, and overall port performance. Key Responsibilities• Plan, coordinate, and oversee all port and yard operations, including vessel berthing, cargo handling, storage, and dispatch.&nbsp;• Optimize terminal capacity, yard planning, and workflow to ensure smooth and cost-effective cargo transitions.&nbsp;• Implement best practices to minimize losses, damages, and delays while maintaining high service standards.&nbsp;• Supervise vessel planning activities to ensure efficient ship turnaround times.&nbsp;• Ensure optimal allocation and utilization of labour, cargo-handling equipment, and other operational resources.&nbsp;• Monitor maintenance schedules and operational readiness of equipment, ensuring minimal downtime.&nbsp;• Identify and recommend technological advancements and process improvements to enhance efficiency.&nbsp;• Collaborate with engineering and maintenance teams to ensure infrastructure readiness and operational continuity.&nbsp;• Ensure and enforce adherence to legislative, global and local maritime, safety, and environmental regulations.&nbsp;• Implement and oversee compliance with workplace health, safety, and fatal risk standards to minimize operational risks.&nbsp;• Ensure security protocols are in place for cargo handling, vessel operations, and access control.&nbsp;• Collaborate with customs, quarantine authorities, and regulatory bodies to ensure smooth and compliant port operations.&nbsp;• Investigate incidents and implement corrective measures to improve safety performance.&nbsp;• Contribute to the development and management of the operational budget, ensuring cost control while optimizing productivity.&nbsp;• Monitor and analyze key performance indicators (KPIs) to drive operational efficiency.&nbsp;• Identify and implement cost-saving initiatives without compromising service quality or operational effectiveness.&nbsp;• Build and maintain strong relationships with shipping lines, stevedores, customs, freight forwarders, and port authorities.&nbsp;• Address operational challenges and client concerns to ensure high service levels and customer satisfaction.&nbsp;• Support commercial teams in optimizing cargo throughput and business growth.&nbsp;• Lead, mentor, and develop operational teams to enhance performance, accountability, and adherence to our clients People and Culture standards and best practices.&nbsp;• Conduct regular training and capability-building initiatives to improve staff competencies.&nbsp;• Foster a high-performance culture focused on teamwork, efficiency, and continuous improvement.&nbsp;• Support workforce planning and resource development to ensure operational readiness.&nbsp; Minimum RequirementsQUALIFICATIONS&nbsp;• Relevant tertiary qualification. Preferably a tertiary qualification in logistics, maritime and port, or process/industrial engineering or a marine qualification&nbsp;EXPERIENCE&nbsp;&nbsp;• Minimum of 8-10 years relevant work experience, in a Ports &amp; terminals environment.&nbsp;• Significant experience in port management, with a proven track record management role overseeing Port &amp; Terminal Operations.&nbsp;• Demonstrated ability to manage and implement changes that elevate operational standards, particularly in challenging environments.&nbsp;• Experience working in diverse and developing countries.&nbsp;• Proven ability to effectively communicate and build trust in multilingual environments, gaining stakeholder buy-in.&nbsp;• Solid experience in successfully managing relationships with various stakeholders, both internal and external.&nbsp;• Experience in environments involving third-party company collaboration.&nbsp;• Experience on vessel/yard planning and yard strategy and preference knowledge of TOS applications such as Navis, Zodiac, etc.&nbsp;• Language Proficiency: Fluency in English is required. Additional language spoken in sub-Saharan Africa will be advantageous.&nbsp;&nbsp;SKILLS&nbsp;&nbsp;• Business acumen: The ability to understand financial and economic concepts and principles; to identify, create and/or exploit opportunities, and evaluate business growth and sustainability.&nbsp;• Client centricity: Invest in building relationships, understand client requirements and ensure high standards of quality outputs. Ensure continuous tracking of trends, market information and development to meet future client needs.&nbsp;• Improvement orientation: The ability to explore, identify, learn and implement new and creative ways to improve processes, value chain effectiveness, service delivery and cost optimisation.&nbsp;• Interpersonal effectiveness: Establish effective interpersonal relations with key stakeholders to enable functional integration. Establish a culture that values and embraces diversity and&nbsp;inclusiveness of people and ideas.&nbsp;• Personal courage: Provides constructive feedback in a manner that inspires accountability and self-redirection amongst colleagues and subordinates. Provides an environment for robust debate and open discussion amongst colleagues within a functional area.&nbsp;• Leadership &amp; People Management – Proven capability to lead, develop, and motivate operational teams, fostering a high-performance culture while ensuring workforce capability and&nbsp;engagement.&nbsp;• Safety, Compliance &amp; Risk Management – Deep understanding of HSE regulations, port security, and compliance requirements, with the ability to implement safety measures and risk&nbsp;mitigation strategies.&nbsp;• Analytical &amp; Decision-Making Skills – Strong data-driven decision-making abilities to monitor performance metrics, resolve operational challenges, and drive strategic improvements in port&nbsp;operations.&nbsp;• Written and verbal communication, including technical writing skills and ability to effectively communicate complex concepts to clients and internal teams.&nbsp;• Time management: comfortable working under pressure with stringent deadlines and complex deliverables. Flexible hours to achieve deliverables (sometimes required to work in addition&nbsp;to/outside of normal business hours).&nbsp;• Plan, manage and be responsible for own time management according to tasks priorities with a high attention to detail.&nbsp;

Responsibilities: <ul><li>Supervise the Transaction Delivery and Service Excellence teams, providing leadership and support to ensure high-quality service delivery.</li><li>Design contact management and transaction delivery strategy in line with the overall HR strategy</li><li>Monitor and evaluate team performance against service level agreements (SLAs) and key performance indicators (KPIs) to meet or exceed targets.</li><li>Develop and implement strategies to enhance service quality, efficiency, and customer satisfaction.</li><li>Facilitate regular team meetings to discuss performance, share best practices, and address service delivery challenges.</li><li>Collaborate with departments and stakeholders to understand service requirements and align team efforts with organizational goals.</li><li>Drive continuous improvement initiatives by identifying enhancement opportunities and implementing process changes.</li><li>Design the team budget and monitor financial performance versus budget.</li><li>Manage customer feedback mechanisms, ensuring feedback is analyzed and used for service improvements.</li><li>Provide coaching and training to team members on service excellence principles.</li><li>Handle complex service issues and escalations, offering solutions that balance customer needs with organizational objectives.</li><li>Prepare and present reports on service performance, improvement initiatives, and customer feedback to management and stakeholders.</li><li>Contribute to the development and revision of service delivery policies and procedures.</li><li>Ensure compliance with company standards, policies, and regulatory requirements.</li><li>Foster a positive and collaborative work environment that encourages innovation and excellence.</li><li>Address and resolve complex inquiries related to reporting, automation, and knowledge articles.</li><li>Report performance metrics to higher management.</li></ul> Requirements: <ul><li>A bachelors degree in business administration, management, or a related field is preferred.</li><li>A masters degree or relevant certification in service management is a plus.</li><li>A minimum of 4 years of experience in a service delivery or customer service management role is required, preferably within a shared services environment.</li><li>Proven supervisory or leadership experience with the ability to lead and motivate a team.</li><li>Strong understanding of service excellence principles and best practices.</li><li>Excellent communication and interpersonal skills, with the ability to engage effectively with internal and external stakeholders.</li><li>Experience with Workday and ServiceNow platforms and services.</li><li>Experience with HR technology (HRIS, case management tools, etc.).</li><li>Proficiency in using service management software, CRM systems, and data analysis tools.</li></ul> Location: <ul><li>Cluj, Romania</li></ul>

Responsibilities: <ul><li>Develop detailed test plans based on project requirements and specifications.&nbsp;</li><li>Provide feedback on quality standards, usability, and areas for improvement.</li><li>Automates test scenarios and expected outcomes.&nbsp;</li><li>Conduct regression, integration, user acceptance, and performance testing.</li><li>Conducts comprehensive testing and risk-based assessments of the testing objects.&nbsp;</li><li>He/She uses source documentation as input and contributes to the planning and implementation of testing activities.&nbsp;</li><li>Leads testing components of large and complex projects, assigns tasks, provides direction to resources, and reports progress to project stakeholders.&nbsp;</li><li>He/She creates and selects tools and methodologies for review and approval by management.</li></ul> ﻿Requirements: <ul><li>Bachelors Degree or International equivalent&nbsp;</li><li>Bachelors Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field - Preferred&nbsp;</li><li>comprehensive knowledge of technical skills, principles, practices, and procedures of testing methodologies and working knowledge in planning, designing, and conducting QA reviews and inspections.&nbsp;</li><li>He/She provides expertise for key business functions and supporting technologies.&nbsp;</li><li>Provides mentorship and expertise in technologies and processes for Information Services Management (ISM) and Quality Assurance (QA).&nbsp;</li><li>He/She maintains an awareness of emerging technologies to ensure a competitive advantage.</li><li>Experience with both web and client/server based testing</li><li>Minimum 8 Years of Relevant Experience in IT Test Automation.</li><li>Should have strong Mainframe testing [CICS, JCL, DB2, Cobol]</li><li>Must be able to test and debug batch jobs (JCL).</li><li>Must be able to perform backend testing by executing SQL queries.</li><li>Expertise in APIs &amp; Web Services testing</li><li>Hands-on experience in Selenium, TestNG and Cucumber frameworks</li><li>Good in test execution reporting skills</li><li>Expertise in Test Cases Design and Test Data management</li><li>Expertise in tools like PostMan, SOAP UI, WinSCP, Oracle, Jenkins, GitHub and AppDynamics.</li><li>Should be well versed with Agile testing and Continuous Testing</li><li>Experience with Test Management tools</li><li>Knowledge on AZURE DEVOPS&nbsp;</li><li>Understanding of SAFe Agile methodologies</li><li>Should be solution-oriented and have problem solving aptitude</li><li>Should have excellent communication and presentation skills</li><li>Knowledge on Logistics domain will be an advantage</li><li>Good to have Performance Testing experience.</li><li>Knowledge on JMeter / Performance center will be an advantage.</li><li>Any certifications in test automation</li></ul>

Responsibilities: <ul><li>Manages plant quality staff across quality systems and product quality.</li><li>Oversees the quality and documentation system and quality records program.</li><li>Manages QMS processes for management review, CAPA, regulatory agencies, customer and internal audits.</li><li>Manages and provides resources for new product development, quality engineering, inspection, measurement,and test, complaint handling, non-conforming product and MRB resolution.</li><li>Ensures compliance to FDA QSR, ISO, MDD and other applicable requirements.</li><li>Site Management Representative for the TEM quality system.</li><li>Ensure product safety, reliability and quality through the effective use of quality planning, risk analysis,statistical methods and process controls.</li><li>Provides sales and marketing support in explaining quality system and regulatory compliance capability tocustomers.</li><li>Contributes with the strategic Site team effort to accomplish results as needed</li><li>Provides leadership in the continuing evolution, improvement, and efficiency of the quality function.</li><li>Develops quality personnel to assure continuity and personal growth.</li><li>Understands and complies with all company rules and regulations.</li><li>Builds a Safe and Inclusive environment</li></ul> Requirements: Qualification &amp; Experience: <ul><li>10 years or more in a quality function with 5 years or more in management position.</li><li>BS/BA degree with a scientific/engineering emphasis required.</li><li>Leadership skills</li><li>Technical discipline or quality professional training.</li><li>Statistical techniques, metrology, and process analysis training.</li><li>Quality system design and implementation experience.</li><li>Lead and supportive on external audits.</li><li>Risk management .</li><li>Regulatory requirements and reporting responsibilities.</li><li>Supply chain development and management.</li><li>Strong analytical skills and attention to detail.</li><li>Excellent interpersonal and written communication skills.</li><li>Demonstrated ability to effectively organize, prioritize and accomplish multiple tasks, make decision and solveproblems independently.</li><li>A thorough knowledge of 21 CFR and ISO 13485.</li><li>Commitment to ethical conduct and responsibility.</li><li>Experience with MS Word, Excel, Project Management and Analytics software</li></ul>

Responsibilities: <ul><li>Support people management and leadership development by providing guidance on decisions related to performance, development, and talent retention;</li><li>Partner with managers to understand team needs and recommend HR practices that maximize employee performance and engagement;</li><li>Contribute to succession planning and create retention strategies, using benefits as a strategic engagement tool;</li><li>Develop and implement strategies to improve organizational climate, with an emphasis on employee well-being and benefits optimization;</li><li>Manage and optimize the company’s benefits portfolio, including health plans, meal vouchers, private pension plans, insurance, among others;</li><li>Act as a liaison between the benefits area, vendors, and the procurement department, ensuring proper contract management;</li><li>Monitor the usage and costs of benefits, seeking cost-effective solutions that meet organizational and employee needs;</li><li>Review and implement benefits policies in line with organizational changes and market trends;</li><li>Serve as the point of contact to clarify questions about benefits and HR policies, ensuring effective and clear communication;</li><li>Create and execute internal campaigns to promote understanding of the offered benefits and optimize employee utilization;</li><li>Provide consultative support to leadership and employees on topics related to benefits and well-being;</li><li>Conduct detailed cost analyses of benefits, ensuring compliance with company budget and proposing optimizations to improve program efficiency;</li><li>Ensure all benefit programs and HR practices comply with labor laws and local regulations;</li><li>Manage legal changes that impact benefits, adjusting internal policies as necessary.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Administration, Psychology, Human Resources, or related fields;</li><li>English fluency: Advanced proficiency in both spoken and written English is required for communication with international teams and stakeholders;</li><li>Postgraduate studies in People Management, Strategic Human Resources Management, or related areas are a plus;</li><li>Minimum of 5 years’ experience in Human Resources, with significant focus on HRBP and Benefits Management;</li><li>Previous experience in global or international organizations, with a strong understanding of different business models;</li><li>Experience in negotiating and managing benefits suppliers;</li><li>Consultative experience with leaders and support in developing organizational strategies;</li><li>Knowledge of labor and benefits practices and regulations, along with a solid understanding of applicable legislation;</li><li>Proficiency in HR data analysis, particularly regarding benefit costs and program effectiveness.</li></ul>

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45 human resources Jobs found

Utilities Account Manager

EUC Operations Lead

Head of Strategy

Solutions Engineer - Data Centers, SP Routing ,Cyber Security

Learning Specialist: Commercial, Logistics and Ports & Terminals

Terminal Manager: Operations – Ports & Terminals

Transaction Delivery and Service Excellence Team Supervisor

QA Tester

Mgr II Qlty & Reliability Engineering

Hr Regional Partner Senior

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45 human resources Jobs found

Utilities Account Manager

EUC Operations Lead

Head of Strategy

Solutions Engineer - Data Centers, SP Routing ,Cyber Security

Learning Specialist: Commercial, Logistics and Ports & Terminals

Terminal Manager: Operations – Ports & Terminals

Transaction Delivery and Service Excellence Team Supervisor

QA Tester

Mgr II Qlty & Reliability Engineering

Hr Regional Partner Senior

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.