Vice President: West Africa Region | Freight Forwarding

Senior Consultant – Commercial Solutions

Director, Technical Services

The Role: Manage and drive the Clearing and Forwarding businesses in the West Africa region, to ensure sustainable business growth and performance. The applicant will need to initiate the Freight Forwarding network and footprint expansion strategy across the West Africa Region, to implement Ocean &amp; Air product procurement strategies in key West Africa Region Countries, to implement key Trade Lane strategies, ensuring strategic compliance across the Western African network, and mitigating risk associated to contract liability with network offices/partners. Key Responsibilities: • Network&nbsp;To grow Freight Forwarding competence across the region through.o Bolstering Freight Forwarding competence within existing freight forwarding operations in the West Africa Regiono Maintaining and expanding existing partner agent relationships and opening their services to our global officeso Collaborating with partners in key geographies and opening their services to our global officeso Partnering, Leveraging, and Acquiring new freight forwarding businesseso Collaborating and enhancing business between the global officeso Ensure that each Business unit sets and meets its budgetary requirements, as set out by the EVP FFSSA.o Ensure that the Global ERP system and financial systems are implemented and functional in all Business unitso The People and Culture objectives are set out and achievedo Financial performance goals are meto To grow Freight Forwarding across the region througho Implementation of customs services and compliance thereofo Implementation of Air and Ocean operational teams to facilitate the throughput of shipmentso Collaborating and enhancing business between business units • Business Developmento To develop business within the West Africa Region and other tradeso Developing marketing strategies internally and externally for alignment and maximum exposure and expansion (new &amp; existing) businesso Collaborating with Regional Commercial, Sales, Product, Operations and Trade Lane teams to execute strategies for maximum market growth and benefit across the various pillars.o Analysing market data and KPI’s to adjust to market demands • Strategy&nbsp;o Staying abreast of industry and market developments, proactively responding where required to maintain progress and support.o Supply guidance on conceptual designs, developments and implementation strategies across the West Africa region. Minimum RequirementsQualifications and Experience Required • Bachelor’s degree in commerce or a field related to the position • 10 – 15 years Freight Forwarding experience • MD level experience in Freight Forwarding • Must be willing to travel • Geographical and geopolitical knowledge, ability to interface and communicate with different cultures is essential • 3 years prior experience within the Freight Forwarding industry as a P&amp;L head. • Minimum 5 years’ experience in a logistics or clearing and forwarding environment • Good understanding of Import/Export procedures and Incoterms • Prior experience within Commercial / Operations in the industry is preferred Skills Required • Strong networker • Strong analytical skills • Accuracy and attention to detail is a must. • Communication capability at all levels, both internally and externally • Ability to work independently and be a team player simultaneously • Excellent Communication and presentation skills • Work well under pressure, adhere to deadlines and be a self-starter • Ability to work independently and be a team player simultaneously • Must take ownership of the position, be dedicated and innovative • Ability to present the company services and group in a professional manner • Willingness to share knowledge and mentor less experienced team members • Willingness to acquire new skills and gain knowledge and share best practices.&nbsp;

The RoleTo provide expertise, advice, support, report on, and lead large scale/complex supply chain solution projects that optimises organisational value chain integration and performance, underpinned by supply chain and logistics capabilities. The Senior Consultant is experienced in leading cross-functional teams, conducting analysis, providing recommendations and guidance towards the delivery of strategic multiple large-scale supply chain solutions projects. Expected to work closely with clients to understand their business needs, identify opportunities for improvement and design solutions to optimise their supply chains. Manages and balance the requirements between business objectives and project requirements.&nbsp;Recognise trends, patterns, or themes in complex data, and leverages experience to solve complex problems.&nbsp;Understands the importance of project governance, stakeholder management, commercial models, and managing project teams. Key Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Grow clients and revenue.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Overseer quality of analysis and solution teams outputs ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design the test methodology and success criteria for value-chain improvement solutions across multiple capabilities and regions.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Facilitate cross functional business improvement and solutions development workshops.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Obtain and document client requirements to enable design of integrated fit-for-purpose business solutions that improve client’s value chain.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support management of prospective client pipeline by evaluating and qualifying solution leads·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Project team performance management Minimum RequirementsQualifications required&nbsp;<ul><li>B.Eng Industrial or BCom Logistics (Honours) or BCom Supply Chain Management (Honours) [NQF level 7 or higher]&nbsp;</li></ul>Skills and experience required<ul><li class="ql-align-justify">8 - 12 years relevant work experience (operations and/or solution design role)</li><li class="ql-indent-1 ql-align-justify">Applies supply chain management knowledge, solves problems in the supply chain using this knowledge.</li><li class="ql-align-justify">Proven track record of leadership and managing project teams</li><li class="ql-indent-1 ql-align-justify">The ability to inspire, motivate and direct individuals to take ownership of-, and achieve desired outputs.</li><li class="ql-indent-1 ql-align-justify">Establishes an atmosphere of trust and mutual respect between team members. </li><li class="ql-indent-1 ql-align-justify">Clearly articulates a goal and purpose to ensure alignment of team members towards a desired objective.</li><li class="ql-indent-1 ql-align-justify">Manages performance of team members.&nbsp;&nbsp;</li><li class="ql-indent-1 ql-align-justify">Provides performance feedback to team members in a constructive manner</li><li class="ql-align-justify">Proven track record of delivering successful projects</li><li class="ql-indent-1 ql-align-justify">The ability to ensure high standards of accuracy, quality, and service delivery to meet and exceed client expectations.</li><li class="ql-indent-1 ql-align-justify">Applies knowledge, tools, and technical expertise to support value creation, tailoring it to the specific needs of the client.</li><li class="ql-align-justify">Thorough understanding of capabilities offered by our client.</li><li class="ql-align-justify">Understanding of financial and management accounting (commercial models).</li><li class="ql-align-justify">Demonstrated understanding of supply chain costs, cost drivers and cost efficiencies levers.</li><li class="ql-align-justify">Ability to review business analysis process and deliverables in order to recommend improvements.</li><li class="ql-align-justify">Exceptional analytical skills.</li><li class="ql-align-justify">Creating &amp; delivering professional presentations.</li><li class="ql-align-justify">Written and verbal communication, including technical writing skills.</li><li class="ql-align-justify">Time management: comfortable working under pressure with stringent deadlines and complex deliverables. Flexible hours to achieve deliverables (sometimes required to work in addition to/outside of normal business hours).</li><li class="ql-align-justify">Plan, manage and account for own time according to tasks’ priorities with a high attention to detail.</li><li class="ql-align-justify">Self-motivated and proactive.</li><li class="ql-align-justify">Able to think logical and objectively with the ability to be innovative in approach and solution design / problem solving.</li><li class="ql-align-justify">Willingness to travel (predominantly Africa, ad-hoc).</li></ul>

The RoleThis role entails enhancing the operational efficiency of all fleets across the nation, aiming to minimize downtime and maximize asset availability and utilization across all regions in&nbsp;the country. The individual in this position spearheads the translation of comprehensive business directives concerning fleet management into detailed operational strategies. Their&nbsp;primary focus is on executing fleet management projects aligned with the organizations needs and priorities. Managing, curbing, and offering transparency on fleet operational expenses&nbsp;and essential fleet management metrics. These metrics are instrumental in informing business decisions related to fleet acquisition, monitoring fleet operating conditions, and&nbsp;determining fleet disposal or conversion, aligning these actions with the overarching business directives. Key ResponsibilitiesStrategy and Leadership responsibilities&nbsp;• Formulate, assess, and execute fleet management strategies, guaranteeing team members comprehension and adherence to strategic objectives.&nbsp;• Establish and enforce vehicle operating standards to sustain fleets consistently across all regions.&nbsp;• Devise and implement strategies for cost control and reduction across various fleet types within the business.&nbsp;• Oversee the development and management of the companys fleet budget, ensuring alignment of all vehicle expenses with the allocated budget for the period.&nbsp;• Produce a monthly analysis report on vehicle performance, highlighting the significant contributions of all fleets and identifying necessary enhancements for asset optimization.&nbsp;• Provide leadership and management oversight to staff within the business unit, addressing grievances, disciplinary actions, performance capabilities, and absences effectively.&nbsp;• Drive personnel development initiatives and oversee the team to ensure the delivery of exceptional service standards.&nbsp;&nbsp; Vehicle Management &amp; Operational Responsibilities&nbsp;• Supervise vehicle repairs and ensure adherence to preventive maintenance plans.&nbsp;• Oversee the inventory of vehicle components, ensuring frequent checks and maintenance by assigned team members.&nbsp;• Manage team members to monitor vehicle registration, insurance, and timely renewal of all vehicle documentation.&nbsp;• Address systemic gaps and identified leakages during repair and maintenance periods.&nbsp;• Serve as the primary contact with the companys fleet insurers.&nbsp;• Manage processes for obtaining damage estimates and ensure prompt repairs to meet fleet availability targets.&nbsp;• Provide advice on fleet procurement and recommend disposal of obsolete vehicles in line with the asset life cycle.&nbsp;• Ensure vehicles adhere to approved guidelines, accurately record vehicle usage data, and report it to the business.&nbsp;• Ensure all assets are available as per operational requests by appropriately scheduling, forecasting, and analyzing current usage trends.&nbsp;• Offer visibility on monthly/quarterly diesel consumption, asset utilization, vehicle safety standards, and overall fleet status across different country locations.&nbsp;• Oversee the integration of new assets into the business and provide necessary instructions and training to fleet management operators to prevent accidents, injuries, and asset damage or misuse.&nbsp;• Manage the process of removing fleet assets from the organization, considering relevant factors to maximize returns on investment.&nbsp; Customer Responsibilities&nbsp;• Lead and guarantee continuous fleet availability, spearheading enhancements in customer experience and fostering improved relationships with fleet users.&nbsp;• Monitor performance against Service Level Agreements (SLAs) while effectively managing both internal and external expectations.&nbsp;• Forge robust partnerships with all fleet customer segments, ensuring that provided services, vehicles, and equipment meet the transportation and equipment needs of users across these segments.&nbsp;• Consistently manage critical key performance indices (e.g., fleet availability, performance, user satisfaction, and costs) to ensure the companys fleets consistently rank within the top quartile of comparable peer groups in the industry.&nbsp;• Serve as the foremost expert on all fleet-related matters for Operations Managers and other key internal and external stakeholders.&nbsp; Compliance and Safety Assurance&nbsp;• Ensure compliance with industry regulations, safety protocols, and quality standards in all technical operations.&nbsp;• Implement safety programs and measures to promote a safe working environment for employees and adherence to legal requirements.&nbsp; Budgeting and Resource Management&nbsp;• Develop and manage budgets for technical services, ensuring cost-effective utilization of resources.&nbsp;• Monitor expenditures, analyse variances, and identify cost-saving opportunities where applicable.&nbsp; Stakeholder Engagement and Collaboration&nbsp;• Collaborate with cross-functional teams including Operations, Procurement, and Management to achieve operational objectives.&nbsp;• Maintain relationships with external stakeholders, suppliers, regulatory bodies, and service providers.&nbsp; Technical Expertise and Innovation&nbsp;• Stay updated with industry advancements, technological innovations, and best practices in transportation technical services.&nbsp;• Introduce innovative technologies or methodologies to improve technical operations and service delivery.&nbsp; Risk Management and Crisis Response&nbsp;• Develop contingency plans and strategies to address potential risks or disruptions in technical services operations.• Coordinate responses to emergencies or critical incidents affecting technical aspects of transportation services&nbsp; Minimum RequirementsA degree/ diploma&nbsp;in Mechanical Engineering, Logistics/Transport Management or related discipline&nbsp;Minimum of 7-10 years’ experience in Fleet Management and the last three years should be in a management role • Transport and Logistics&nbsp;&nbsp;• Automobile Workshops and industry&nbsp;• Manufacturing&nbsp;• Proven track records of managing a large fleet size&nbsp;&nbsp;• Consistent achievement in the delivery of business mandates on fleet management&nbsp;• Experience in managing relationship with both internal and external stakeholders&nbsp; Knowledge&nbsp;• Fleet operations&nbsp;• Relevant legislation and statutory obligations relating to the operation of Fleet Transport&nbsp;&nbsp;• An understanding of health and safety issues affecting operational service&nbsp;• Financial monitoring and budgetary control&nbsp;• Able to comprehend and react appropriately to changing situations&nbsp;• Sound knowledge in vehicle maintenance scheduling&nbsp;• Extensive knowledge and experience with fleet support functions; including support services, and competitive business requirements&nbsp; Skills&nbsp;• Strong communication skills - You are an exceptional listener.&nbsp;You communicate clearly.&nbsp;You write exceptionally well, and you speak eloquently. You can explain just about anything to anyone.&nbsp;You’re comfortable on the phone or to groups of people – at any level.&nbsp;You are incredibly tactful&nbsp;when delivering the facts.&nbsp;&nbsp;&nbsp;• Problem solving - You enjoy solving problems.&nbsp;Getting to the root cause.&nbsp;You love taking on difficult challenges and finding creative, innovative solutions.&nbsp;You don’t get flustered easily.&nbsp;If you don’t know the answer, you’ll dig until you find it.&nbsp;• Detail oriented - You pay strong attention to the details as it is one of your core qualities.&nbsp;As far as you are concerned, anything worth doing is worth doing right, every single time.&nbsp;You stay focussed and nothing falls through the cracks on your watch.&nbsp;&nbsp;• Exceptional critical thinking skills - You can identify gaps in logic and underlying causes of issues; You think on your feet.&nbsp;You like learning new things, and you can learn quickly.&nbsp;&nbsp;• Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful, and incredibly organised.&nbsp;&nbsp;• Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude • Certified in Logistics, Transportation &amp; Distribution (CLTD)&nbsp;• Certified in Transportation &amp; Logistics (CILT)&nbsp;• Certified Supply Chain Professional (CSCP)&nbsp;• Possession of Project Management certification (PRINCE2, PMI etc)&nbsp;• Membership of recognized professional body&nbsp;&nbsp;

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Vice President: West Africa Region | Freight Forwarding

Senior Consultant – Commercial Solutions

Director, Technical Services

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Vice President: West Africa Region | Freight Forwarding

Senior Consultant – Commercial Solutions

Director, Technical Services

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