Supply Planning & Order Management Sr Specialist

Stock Keeper + In-Store Visual Merchandiser

Logistics Analyst

Customer Service Specialist

Senior Reliability & Testing Engineer

Supply Chain Specialist (6 Months Contract )

Distribution Resource Planner

Sr. Material Planning Specialist

CTO Representative & IMMEX Program Coordinator

Customer Care Lead

Responsibilities: Order Management &amp; Fulfilment Execution <ul><li>Manage end-to-end order intake to fulfilment process ensuring alignment with customer requirements and supply capabilities.</li><li>Monitor and manage order backlog, ensuring timely resolution of constraints and prioritization.</li><li>Coordinate closely with Customer Support / Commercial teams on demand fulfilment and order commitments.</li><li>Drive proactive communication on order status, delays, and recovery plans.</li></ul> Supply Planning &amp; Prioritization <ul><li>Collaborate with Production Planners to translate demand into executable production and fulfilment plans.</li><li>Lead order prioritization decisions based on customer criticality, contractual commitments, and business impact.</li><li>Ensure optimal allocation of constrained supply across customers and regions.</li><li>Support escalation management for supply-demand imbalances.</li></ul> Capacity Planning &amp; RCCP <ul><li>Develop and maintain Rough-Cut Capacity Planning (RCCP) to ensure alignment between demand and production capacity.</li><li>Identify capacity constraints early and drive mitigation actions (e.g., alternate sourcing, schedule optimization, subcontracting).</li><li>Partner with manufacturing and procurement teams to balance load vs. capacity.</li></ul> Customer Stock Build &amp; Inventory Coordination <ul><li>Manage customer-specific stock build strategies to support service level targets and campaign demand.</li><li>Coordinate with inventory and warehouse teams to ensure optimal stock positioning Monitor and control inventory risks (excess, slow-moving, or shortages) linked to customer demand patterns.</li></ul> Cross-Functional Coordination (Control Tower Role) Act as the central coordination point between: <ul><li>Commercial / Demand Planning.</li><li>Customer Service o Production Planning.</li><li>Procurement / Logistics o Global Supply Chain team.</li><li>Drive alignment on order fulfilment strategies and execution plans.</li><li>Lead regular order fulfilment reviews and backlog governance meetings.</li><li>Performance Monitoring &amp; Continuous Improvement.</li></ul> Track and report key KPIs: <ul><li>OTIF (On-Time In-Full).</li><li>Backlog aging.</li><li>Service level adherence.</li><li>Capacity utilization.</li></ul> Identify root causes of service failures and drive corrective actions Lead or support initiatives to improve: <ul><li>Order cycle time.</li><li>Planning accuracy.</li><li>Supply chain responsiveness.</li></ul> Requirements: <ul><li>﻿Bachelors Degree in Supply Chain Management, Procurement, Business Administration, Engineering, or related discipline. </li><li>3–7 years of procurement, purchasing, materials management, or supply chain experience.</li><li>Experience in manufacturing environments preferred. </li><li>Experience working with international suppliers and supply networks.</li><li>SAP ERP experience preferred.</li><li>Experience supporting sourcing, supplier management, and inventory optimization initiatives.&nbsp;</li></ul>

Responsibilities: <ul><li>Ensure compliance and correct implementation of all procedures and to identify solutions to fill the gaps</li><li>Ensure correct instore operations: logistics, administration, AFS</li><li>Ensure the best BOH organization to support sales staff</li><li>Ensure stock inventory /stock take objective results</li><li>Support the stores management role in effectively operating the boutique also in term of ROTA including match to traffic needs.</li><li>Ensure service to clients is properly supported at all times with the right equipment and teamwork flows (including food and beverage, etc)</li><li>Ensure availability of store supplies (packaging, food and beverage) at all times.</li><li>Ensure online and offline integration</li><li>Responsible for day-to-day in-store visual merchandising execution and maintenance</li><li>Oversee aftersales with ordering parts/drop off and liason with repair technicians.</li><li>Support all product launches, events and promotions with visual enhancements</li></ul> Requirements: <ul><li>Proactivity and problem solving attitude</li><li>Ability to coordinate back office activities to support sales</li><li>Ability to collaborate with Store Manager and HQ to support business</li><li>High knowledge of retail/ operations procedure to ensure smooth run of the store</li><li>Ideally understand RFID and SAP system</li></ul>

Responsibilities: <ul><li>Maintain &amp; report KPIs related to Freight, Duty, Warehousing, and Inventory to drive stakeholder engagement &amp; action.</li><li>Act as a liaison between regional supply chain leaders, Global Logistics, and Finance to collect known headwinds, tailwinds, and cost reduction projects for inclusion in the quarterly consensus forecast</li><li>Track attainment to forecast every month, including Pareto analysis of any misses &amp; gap closure plan</li><li>Challenge existing targets &amp; identify opportunities for further improvements by partnering with the Global Logistics &amp; Global Trade Services organizations</li><li>Drive adherence &amp; standardization in the Premium Freight approval workflow, including training, specific guidelines for customer liability, and data input and reconciliation at the regional level</li><li>Identify and lead a project(s) that directly contributes to freight and/or duty cost reduction</li><li>Develop guidelines for inventory stocking strategy (Make-To-Stock / Make-To-Order), Safety Stock, Lot Sizes</li><li>Collaborate with the Master Data team to review and maintain system parameters in accordance with the latter.</li><li>Lead Slow-Moving / Obsolete inventory cadence &amp; drive actions to completion, including End-of-Life procedure</li><li>Integrate with Corporate initiatives for inventory optimization (ABC/FMR, Healthy Stock methodology)</li><li>Create innovation and digitize reports for better data presentation and action determination.</li></ul> Requirements: <ul><li>Bachelors degree in Supply Chain Management, Business Administration, Information Systems, or a related field. A Masters degree is preferred.</li><li>Proven experience 5+ years in master data management, data governance, or a related field, preferably in a supply chain planning environment.</li><li>Strong knowledge of supply chain planning processes, including demand planning, inventory management, and production planning.</li><li>Proficiency in utilizing master data management tools and systems (e.g., SAP MDG, Informatica MDM, etc.).</li><li>Solid understanding of data governance principles, data quality management, and data lifecycle management.</li></ul>

Responsibilities: Customers Management: <ul><li>Handle incoming calls and emails from assigned accounts (customers) for various sales inquiries, including information on orders, lead times, incoterms, and stock availability.</li><li>Proactively communicate with customers to ensure understanding and resolution of all order-related issues.</li></ul> Analyse Demand Forecast/ Revenue &amp; Inventory Control: <ul><li>Analyze demand forecasts for assigned accounts (customers) and review/control inventory in accordance with business unit targets.</li><li>Conduct demand planning and upload forecasts to the system, managing replenishment orders and billing for consignment customer consumption.</li><li>Generate forecast and LE reports promptly and accurately for Monthly Sales Revenue.</li><li>Review customers actual demand and forecasts to meet their requirements and conduct comprehensive analysis to avoid excess inventory or non-moving stock.</li></ul> Customer Documentation &amp; File Management: <ul><li>File all relevant sales transactions, including purchase orders, order proof lists, order acknowledgments, shipping documents, shipment reports, customer&nbsp;</li></ul> Shipment Management: <ul><li>Prepare and process shipments according to customer requests.</li><li>Collaborate with Planning/Logistics to ensure on-time delivery based on customers request dates and confirm dates for STR performance.</li><li>Oversee drop-shipment orders and ensure continuous follow-up on shipment status, particularly for critical issues.</li><li>Submit credit releases to finance for held accounts.</li><li>Coordinate with Account Managers and customers to release shipments that are on hold.</li></ul> Payment Management: <ul><li>Follow up on open disputes/invoice discrepancies with Customer, Finance &amp; Sales to ensure the best possible A/R results. If necessary, issue credit/debit notes to resolve discrepancies.</li></ul> Requirements: <ul><li>Bachelor degree in related field.</li><li>5-10 years minimum in customer service/procurement or production planning, proficient in both written and spoken English, PC literate with Microsoft Window software.</li><li>Self-initiative, perseverance, people oriented and able to travel locally and aboard for short assignment</li></ul>

Responsibilities: <ul><li>Break down high-level Reliability and Validation Strategies into detailed, executable test plans; define test sequencing, sample allocation, logistics, and schedule alignment.</li><li>Coordinate with internal R&amp;T labs, shared labs, suppliers, and third-party test houses for test execution.</li><li>Manage test readiness including sample build status, configuration control, and documentation completeness.</li><li>Coordinate sample logistics, shipment, and handling with manufacturing, suppliers, and test labs.</li><li>Support PO release, cost tracking, and budget adherence for validation and reliability testing.</li><li>Maintain accurate test status, schedules, costs, and results in the project management system.</li><li>Create, maintain, and issue detailed test plans, validation/reliability test reports, and complete auditable documentation packages.</li><li>Ensure traceability between test requirements, execution, and reported results.</li><li>Interface with Reliability Engineers, PDE, MPDE, Quality, Manufacturing, and Procurement teams.</li><li>Proactively identify risks, schedule constraints, and execution gaps; escalate as needed.</li></ul> Requirements: <ul><li>3–6 years of experience in test coordination, validation testing, reliability testing, or engineering project support.</li><li>Solid understanding of reliability and validation test environments (environmental, mechanical, electrical).</li><li>Experience coordinating with internal labs, external test houses, and suppliers.</li><li>Strong organizational and project tracking skills with high attention to detail.</li><li>Ability to manage multiple tests and priorities simultaneously.</li></ul> Preferred / Nice to Have: <ul><li>Hands-on background in reliability or validation testing.</li><li>Familiarity with industry standards: EIA, IEC, IPC, ISTA, or customer-specific validation requirements.</li><li>Experience with project management or test tracking systems.</li><li>Background supporting data center power, cable, or connector products.</li></ul>

Responsibilities: Logistics Management <ul><li>Act as point of contact with freight forwarders for logistics execution</li><li>Point of contact for responsible suppliers to ensure deliveries on time for customers&nbsp;</li><li>Weekly monitoring of the shipments and updating arrivals in BI.&nbsp;</li><li>Dispatch planning considering product availability from suppliers and shipping schedules shared by freight forwarders.</li></ul> Performance Management <ul><li>Measuring all KPIs for internal teams to help running sessions to develop action plan for continuous improvement.</li><li>Managing performance reviews for logistics partners (monthly &amp; quarterly)</li><li>Running supply reviews and performance for product suppliers.</li></ul> Requirements: <ul><li>Bachelor’s Degree minimum, Master’s Degree an advantage</li><li>2-3 years’ minimum of Supply chain planning</li><li>Analytical &amp; Demand Planning&nbsp;</li><li>Excellent communication &amp; presentation skills&nbsp;</li><li>Proven track record of success&nbsp;</li><li>Good in English proficiency&nbsp;</li><li>Energetic, creative, self-motivated, team motivated, result oriented and sense of ownership.&nbsp;</li><li>Placement in Bangkok, Thailand</li></ul>

Role Description:&nbsp;&nbsp; <ul><li>The Distribution Resource Planner works alongside the Regional Distribution Planner in guaranteeing uninterrupted supply to customers and/or our client sites by balancing supply, demand and inventory.&nbsp;</li><li>The role serves in active partnership on all supply related questions from business partners (BO Management, Demand Manager, Product Quality, Sales, Logistics, Customers Service, Manufacturing and Supply Planner).&nbsp;</li><li>This person will work closely with Global planning and functionally reports to the Supply Chain Manager.&nbsp;</li></ul> Responsibilities:&nbsp; <ul><li>Inventory: Responsible for administration around inventory movements, manage inventory levels and replenishment orders,you manage aged &amp; blocked inventories, relabeling.&nbsp;</li><li>Furthermore, responsible for monthly reconciliations of inventory levels stored at 3rd party warehouses and consignment.&nbsp;&nbsp;</li></ul> <ul><li>Planning: Monitor the 6-month rolling supply plan for imported products as assigned aligned with the regional planner,understand and execute the key analytics in line with the supply processes to ensure optimal demand &amp; supply balance.&nbsp;</li><li>This includes for example coordination on the drumming schedule and vessel arrangements.&nbsp;&nbsp;</li></ul> <ul><li>Projects &amp; Coordination: Initiate improvement opportunities (processes, tools and knowledge) and support implementation of these pro-actively, including optimization of shipment modes, loads and packaging based on costs and inventory.&nbsp;</li></ul>&nbsp;<ul><li>Reporting: Assume responsibility for effective and timely Analysis and Reporting, analyze demand data and measure forecast accuracy, support in the evaluation and maintenance of Safety Stock and Target Inventory numbers for the region and ensures full compliance with Corporate Standard Operating Procedures and all Sarbanes Oxley required processes&nbsp;</li></ul> <ul><li>Safety - Comply with our client safety and wellness musts, complete required HSES trainings through TEDS.&nbsp;Actively engage and promote activities that will enhance safety culture&nbsp;&nbsp;</li></ul> <ul><li>Short Term Planning - Develop and maintain the 6-12 month rolling supply plan for assigned product lines and be an active partner on all supply questions for business partners (BU Management, Demand Managers, Sales, Logistics, Customer Service and Supply Planners)&nbsp;&nbsp;</li></ul> <ul><li>Long Term Planning - Actively supports the Supply Manager in developing the 24 month supply plan for assigned product lines.&nbsp;&nbsp;</li></ul> <ul><li>Demand Verification - Analyze (6 month) demand data, measure forecast accuracy, take appropriate actions, engage with commercial team on forecast changes and document/report out on those&nbsp;&nbsp;</li></ul> <ul><li>Analytics - Understand and execute the key analytics in line with the supply processes to achieve optimal demand &amp; supply balance (re-ordering strategy and execution, reacting to changes in demand)&nbsp;&nbsp;</li></ul> <ul><li>OPEX - Participate in regional (OpEx) meetings that are being held for the business planning for&nbsp;Metrics - Develop, maintain and review inventory measures and take appropriate actions (a.o. safety stock review, dead stock review, 60-100 day file, EEOA, DQO). Review, understand, and drive improvement in HOC metrics (Metric Pack)&nbsp;&nbsp;</li></ul> <ul><li>Master Data - Master data analysis and maintenance, reviewing the settings against ever changing environment and achieve right master data settings to enable best planning results&nbsp;&nbsp;</li></ul> <ul><li>Knowledge - Actively seeks to increase product and market knowledge, Understand business and product strategies for the product range covered&nbsp;&nbsp;</li></ul> <ul><li>Reconciliations - Responsible for monthly reconciliations of inventory levels stored at 3rd party warehouses and ensuring appropriate approvals for adjustments&nbsp;&nbsp;</li></ul> Requirements: Basic Qualifications:&nbsp; <ul><li>Bachelor or Master degree in Logistics, Supply Chain or Industrial Engineering or related business fields is required&nbsp;</li><li>APICS CPIM or comparable certification is a strong pre, demonstrated experience with planning &amp; inventories&nbsp;&nbsp;</li><li>Minimum of 3 years of Planning or Supply Chain experience in an International environment&nbsp;</li><li>Good analytical skills&nbsp;</li><li>Advanced Excel skills&nbsp;</li><li>Fluent in English is required, both verbal and written.</li><li>Additional languages are a plus Preferred Qualifications:&nbsp;&nbsp;</li><li>Experience with SAP / ERP system is a plus.&nbsp;&nbsp;</li><li>Work structured and methodologically in a constant changing environment&nbsp;</li><li>Self-starter, results orientated and independent thinker – always looking for improvement opportunities&nbsp;</li><li>Ability to assemble info to make a big picture, while also able to dive into the underlying details&nbsp;</li><li>Customer focused, pro-active&nbsp;</li><li>Adhere to health, safety and environmental policies and procedures to ensure the safety and wellbeing of self, other staff and visitors</li></ul>

Responsibilities: <ul><li>Assists in updating standard tasks related to analysis, forecasting, and reporting to support the IBP process.&nbsp;</li><li>Conducts basic data analysis to identify trends and support decision-making in material planning.&nbsp;</li><li>Monitors key performance indicators (KPIs) and assists in reporting and process improvement initiatives.&nbsp;</li><li>Tracks material availability to ensure smooth production flow and escalates potential supply issues to relevant teams.&nbsp;&nbsp;</li><li>Assists in monitoring production and logistics planning processes and collaborates with cross-functional teams to improve efficiency.&nbsp;</li><li>Contributes to cost-saving initiatives related to raw &amp; pack materials and inbound warehouse processes.</li><li>Participates in daily planning meetings and follows up on assigned action items.&nbsp;</li><li>Supports compliance with quality, safety, and food defence programs by assisting in data collection and reporting.</li></ul> Requierments: Preferred Education, Skill &amp; Experience <ul><li>University Degree required and five (5) years of experience and knowledge in supply chain with particular focus on regional/global sourcing and supply planning</li><li>Experience in managing supply chain initiatives from a timely service point of view</li><li>In depth understanding of the main regions of MENAT business, customer needs and competitive landscape</li><li>Ability to assimilate multiple sources of data and deliver insight and recommendations</li><li>Language Skills (bi‐lingual): English (fluent)</li><li>Computer skills, including experience with ERP systems, MS Office and Power BI</li><li>Excellent verbal and written communication skills</li><li>Deep analytical and problem‐solving skills</li></ul>

Responsibilities: <ul><li>IMMEX Program Management</li><li>Manage and execute IMMEX import operations (temporary and permanent), including regimes IN, AF, V1, A3, F4, and RT.</li><li>Prepare, validate, and maintain Annex 24 documentation, including Bills of Materials (BOMs) and consumption records.</li><li>Generate and maintain required Annex 30 TXT files in compliance with regulatory standards.</li><li>Monitor and control virtual operations and customs regime changes, ensuring proper approvals and documentation.</li><li>Maintain IMMEX consumption and inventory records, reconcile discrepancies, and support corrective actions.</li><li>Customs &amp; Regulatory Compliance</li><li>Prepare, review, and validate customs documentation (pedimentos), certificates of origin, shipping manifests, and trade documentation.</li><li>Coordinate customs declarations with brokers and regulatory authorities.</li><li>Ensure compliance with Mexican Customs Law, VAT regulations, USMCA provisions, and international trade requirements.</li><li>Support and maintain compliance requirements for AEO / CTPAT certifications.</li><li>Collaborate with internal teams to ensure accurate reporting and process adherence.</li></ul> Requirements: Education <ul><li>Bachelor’s degree in International Trade, Logistics, Supply Chain, Business Administration, or related field (preferred).</li></ul> Experience <ul><li>Proven experience in import/export operations, customs compliance, and IMMEX program management.</li><li>Strong hands-on experience with Annex 24 and Annex 30 processes preferred.</li><li>Experience working with customs brokers, regulatory authorities, and compliance audits.</li></ul> Technical Knowledge <ul><li>Strong knowledge of:</li><li>Mexican Customs Law</li><li>VAT regulations</li><li>USMCA trade requirements</li><li>Tariff classificationAEO / CTPAT compliance standards</li><li>Experience using SAP or equivalent ERP systems, logistics platforms, or OTM tools.</li><li>Ability to reconcile and analyze operational and inventory data across systems.</li></ul> Key Skills <ul><li>IMMEX Program management expertise</li><li>Customs and trade compliance knowledge</li><li>Strong analytical and problem-solving abilities</li><li>Excellent attention to detail and process orientation</li><li>Strong communication and coordination skills</li></ul>

Responsibilities: <ul><li>Ensure the smooth execution of the order-to-cash cycle in full conformity with the Supply Chain Management Standards of the Group (i.e. on order processing, sales terms and conditions, etc.)</li><li>Ensure the execution of the credit policy defined with the Finance and Controlling team.</li><li>Develop and maintain high level of collaboration with our clients especially on flow optimization, data exchanges, shared KPIs and resolution on customer complaints.</li><li>Collaborate closely with Commercial team to align distribution strategies meeting the sales and marketing objectives.</li><li>Ensure compliance with all regulations and company policies related to distribution management and logistics.</li><li>Be or manage within the team, the Local Business Owner who will be the main contact representing LID South Asia Customer Care on process and system improvements.&nbsp;</li><li>Share and implement best practices from the Supply Chain community that could help in continuous improvement.</li></ul> Requirements: <ul><li>4-5 years of similar experience preferably in Distributor management.</li><li>Strong operational excellence, agility and customer orientation to foster a demand-driven supply chain with service as a priority</li><li>Ability to optimize information, physical and financial flows along the whole Supply Chain</li><li>Good analytical skills and expertise to leverage business data to anticipate business activities, act proactively and implement continuous improvement</li><li>Strong leadership and influential skills</li><li>Good communication skills and sensitivity to business</li><li>Ability to balance long term strategic customer service direction with the day-to-day operational challenges and requirements</li><li>Cultural awareness of regional stakeholders&nbsp;&nbsp;</li><li>Proficient Excel skills, hands on experience with SAP system is required</li></ul>

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34 logistics Jobs found

Supply Planning & Order Management Sr Specialist

Stock Keeper + In-Store Visual Merchandiser

Logistics Analyst

Customer Service Specialist

Senior Reliability & Testing Engineer

Supply Chain Specialist (6 Months Contract )

Distribution Resource Planner

Sr. Material Planning Specialist

CTO Representative & IMMEX Program Coordinator

Customer Care Lead

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34 logistics Jobs found

Supply Planning & Order Management Sr Specialist

Stock Keeper + In-Store Visual Merchandiser

Logistics Analyst

Customer Service Specialist

Senior Reliability & Testing Engineer

Supply Chain Specialist (6 Months Contract )

Distribution Resource Planner

Sr. Material Planning Specialist

CTO Representative & IMMEX Program Coordinator

Customer Care Lead

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.