Sr. Material Planning Specialist

Staff Engineer - AI/ML

Technical Support Manager

Customer Account Manager

Responsibilities: <ul><li>Assists in updating standard tasks related to analysis, forecasting, and reporting to support the IBP process.&nbsp;</li><li>Conducts basic data analysis to identify trends and support decision-making in material planning.&nbsp;</li><li>Monitors key performance indicators (KPIs) and assists in reporting and process improvement initiatives.&nbsp;</li><li>Tracks material availability to ensure smooth production flow and escalates potential supply issues to relevant teams.&nbsp;&nbsp;</li><li>Assists in monitoring production and logistics planning processes and collaborates with cross-functional teams to improve efficiency.&nbsp;</li><li>Contributes to cost-saving initiatives related to raw &amp; pack materials and inbound warehouse processes.</li><li>Participates in daily planning meetings and follows up on assigned action items.&nbsp;</li><li>Supports compliance with quality, safety, and food defence programs by assisting in data collection and reporting.</li></ul> Requierments: Preferred Education, Skill &amp; Experience <ul><li>University Degree required and five (5) years of experience and knowledge in supply chain with particular focus on regional/global sourcing and supply planning</li><li>Experience in managing supply chain initiatives from a timely service point of view</li><li>In depth understanding of the main regions of MENAT business, customer needs and competitive landscape</li><li>Ability to assimilate multiple sources of data and deliver insight and recommendations</li><li>Language Skills (bi‐lingual): English (fluent)</li><li>Computer skills, including experience with ERP systems, MS Office and Power BI</li><li>Excellent verbal and written communication skills</li><li>Deep analytical and problem‐solving skills</li></ul>

Role Description: <ul><li>As a Staff Engineer, you will play a pivotal role in shaping the future of Gen AI at our client by defining technical strategy, overseeing complex machine learning architectures, and ensuring seamless integration of Gen AI solutions into our platform and applications at scale.</li><li>You will mentor and guide a small engineering team while providing expertise in state-of-the-art AI/ML practices, ensuring a robust production pipeline and the professional management of models.&nbsp;</li></ul> Responsibilities: <ul><li>Help lead the technical strategy and execution for AI projects across the organization.</li><li>Designing, deploying, and managing the lifecycle of AI/ML models, including retraining and monitoring for continuous improvement within our solution.</li><li>Designing and driving Gen AI features on peta-byte scale datasets Driving innovation in NLP and other ML solutions, ensuring alignment with our client business goals. Architecting, developing and overseeing scalable, production-ready AI systems.</li><li>Providing technical mentorship to the AI/ML engineering team, fostering growth and collaboration.</li><li>Conducting in-depth research and staying abreast of advancements in Gen AI and deep learning technologies.</li><li>Collaborating with cross-functional teams, including Product, to evaluate business requirements and determine optimal AI solutions.</li><li>Reviewing code, offering best practices, and ensuring the delivery of high-quality solutions.&nbsp;</li><li>Representing our client technical excellence through publications, presentations, and participation in industry events.</li><li>Opportunity to work on cutting-edge AI projects at scale.</li></ul> Requirements: <ul><li>8+ years experience in managing large-scale datasets and distributed computing environments, with a preference for Google Cloud Platform expertise.</li><li>Java programming experience.</li><li>Experience with integration and deployment of AI/ML into production at scale within a SaaS solution.</li><li>Demonstrates independent thinking, capable of analyzing unique challenges, overcoming technical hurdles and delivering impactful AI solutions.</li><li>Hands-on experience with Generative AI techniques, including RAG pipelines, LLM fine-tuning, prompt engineering, and diffusion models.</li><li>Strong knowledge of generative AI frameworks and tools, such as Hugging Face, LangChain, or OpenAI APIs.</li><li>Experience in developing and scaling Generative AI solutions for NLP, vision, or multimodal tasks.</li><li>Advanced knowledge of modern AI frameworks, such as PyTorch, TensorFlow/Keras, Hugging Face Transformers, and JAX/Flax.</li><li>Expertise in Python, Docker, Kubernetes, and Helm.</li><li>Excellent communication skills, particularly in mentoring, knowledge sharing, and cross-team collaboration.</li><li>Willingness to be in office 3 days per week.</li></ul>

Overview: <ul><li>The Technical Support Manager leads a team of skilled mechanics and technicians responsible for the maintenance, troubleshooting, and reliability of facility infrastructure, clean utilities, laboratory systems, and pharmaceutical production equipment at our new injectable manufacturing site.&nbsp;</li><li>This individual will play a key leadership role in coaching, mentoring, and developing technical staff, while ensuring all maintenance activities are performed safely, efficiently, and in compliance with cGMP and regulatory requirements.&nbsp;</li><li>This is a pivotal role in a startup manufacturing environment, requiring strong leadership, technical depth, and a commitment to operational excellence and safety. During the start up phase this role will include the development of an asset management system and the development of standard operating procedures for the maintenance and calibration of systems across the plant.</li></ul> Responsibilities: <ul><li>Supervise and develop a team of mechanics and technicians supporting facilities, utilities, lab and production equipment. Additional oversight of contractors will be expected.</li><li>Coach, train, and mentor team to build technical depth and promote a culture of ownership and continuous improvement.</li><li>Lead the development of standard operating procedures as required.&nbsp;&nbsp;</li><li>Champion the start up and maintenance of an asset management system that will become the basis of technical support in the plant.&nbsp;&nbsp;</li><li>Lead daily planning, prioritization, and execution of maintenance and reliability activities.&nbsp;</li><li>Conduct performance reviews, skill assessments, and development planning for direct reports.</li><li>Lead the maintenance, calibration, and repair of critical systems including: HVAC, compressed air, WFI, clean steam, Nitrogen generation, isolators, fillers, automated inspection and leak detection equipment, automated secondary packaging equipment, lab systems, stability chambers, site infrastructure, and the Building Management System (BMS).</li><li>Ensure all activities are conducted in compliance with cGMP, safety regulations, maintenance plans and SOPs.</li><li>Support commissioning, qualification (IQ/OQ/PQ), and startup activities for new systems and equipment.</li><li>Drive proactive and preventive maintenance through and asset management system utilization and performance tracking.</li><li>Ensure good documentation practices and data integrity so all maintenance records are accurate, complete, and auditable.</li><li>Enforce a culture of safety focusing on EHS compliance, including Lockout/Tagout, confined space entry, Arc flash protection, and chemical safety protocols.</li><li>Support audits and inspections by regulatory agencies and internal quality teams.</li><li>Analyze equipment performance and maintenance data to identify trends, root causes, and opportunities to reduce downtime and increase reliability.</li><li>Collaborate with engineers, production, and quality teams to improve reliability and maintainability of equipment.</li><li>Manage spare parts strategy and implement inventory management process.&nbsp;</li></ul> Key Stakeholders: Internal: <ul><li>Site Leadership Team (Operations, Quality, Engineering, Warehouse, HR, Finance, EHS)</li><li>Manufacturing Teams</li><li>Validation and Project Management Teams</li></ul> External: <ul><li>FDA and other regulatory agencies</li><li>Third-party auditors and certifying bodies</li><li>External service providers such as calibration and maintenance service companies</li><li>Customers and business partners</li></ul> Requirements: Qualifications / Experience: <ul><li>Bachelor’s degree in engineering is required. Degree in Mechanical, Electrical, Biomedical, or similar preferred.</li><li>Minimum 5+ years of experience in pharmaceutical, biotech, or regulated manufacturing environment, with 2+ years in a supervisory or team lead role.</li><li>Strong technical knowledge of clean utilities, facility systems, secondary packaging and aseptic manufacturing equipment.</li><li>Experience supervising or mentoring maintenance personnel.</li><li>Experience working with a qualified asset management system.&nbsp;(Current system is SAP PM)</li><li>Experience in controlled substance and high potent product environment desired but not required.</li></ul> Skills / Competencies: <ul><li>Working knowledge of cGMPs, regulatory expectations, and CMMS systems (e.g., Blue Mountain, SAP PM, Maximo, etc.)</li><li>Strong organizational, communication, and leadership skills.</li><li>Demonstrated commitment to safety, compliance, and team development.</li><li>Excellent interpersonal, communication, and problem-solving skills.</li><li>Comfortable working in a fast-paced, evolving environment where agility and adaptability are key.</li><li>Strong leadership presence with demonstrated ability to build high-performing teams and compliance culture.</li><li>Effective communication, collaboration, and influencing skills across multiple stakeholders.</li></ul>

Responsibilities:&nbsp; <ul><li>Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations&nbsp;</li><li>Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines.&nbsp;</li><li>Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits.&nbsp;&nbsp;</li><li>Ensures supply chain/purchasing has current up to date data and support purchasing requirements.&nbsp;</li><li>Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice.&nbsp;&nbsp;</li><li>Communicates the customer goals and represents the customer interests to the local GGI team.&nbsp;&nbsp;</li><li>Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval.&nbsp;&nbsp;</li><li>Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis.&nbsp;&nbsp;</li><li>Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.).&nbsp;</li><li>Owner of T-minus schedule to facilitate changes and bringing all departments together for success.&nbsp;</li><li>Maintains a professional appearance at all times. Treats the customer with dignity and respect.&nbsp;</li></ul>&nbsp;Internal &amp; External Communication:&nbsp; <ul><li>Daily reconciliation of delays and communications need activities as required.&nbsp;</li><li>Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis.&nbsp;&nbsp;</li><li>Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility)&nbsp;</li><li>Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise.&nbsp;&nbsp;</li><li>Weekly inventory status checks. SR&nbsp;&nbsp;</li><li>Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations.&nbsp;&nbsp;</li></ul>&nbsp;Inventory Management: <ul><li>Ensures customer inventory sheet to be current and up to date par levels.&nbsp;</li><li>Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR&nbsp;</li><li>Provides customer feedback to help customer reduce costs through inventory management.&nbsp;</li><li>Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR&nbsp;</li><li>Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR&nbsp;</li></ul>&nbsp;Quality: <ul><li>Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety).&nbsp;&nbsp;</li><li>Compares FACs against goals.&nbsp;&nbsp;</li><li>Ownership of CSI and drives the process as outlined in GG policy and procedures.&nbsp;</li></ul>&nbsp;Cost Management: <ul><li>Conducts weekly documented billing checks to ensure items billed.&nbsp;</li><li>Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force.&nbsp;</li></ul>&nbsp;Targets: <ul><li>Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM&nbsp;</li><li>Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR&nbsp;</li></ul>&nbsp;Requirements: Education:&nbsp; <ul><li>High School Diploma or GED required&nbsp;&nbsp;</li><li>Associates degree or degree from a 4 year university or college is preferred&nbsp;</li></ul>&nbsp;Work Experience:&nbsp; <ul><li>Proven Account Management skills required in order to create, maintain, and enhance customer relationships&nbsp;&nbsp;</li><li>Minimum of 3 years of account/project management experience.&nbsp;&nbsp;</li></ul>&nbsp;Technical Skills: (Certification, Licenses and Registration)&nbsp; <ul><li>Extremely detail oriented&nbsp;&nbsp;</li><li>Technical and analytical competence (understands software, hardware, networks, etc.)&nbsp;</li><li>Motivated, goal oriented, and persistent&nbsp;&nbsp;</li><li>High level of initiative and works well in a fast paced, team environment&nbsp;</li><li>Handles stressful situations and deadline pressures well&nbsp;&nbsp;</li><li>Plans and carries out responsibilities with minimal direction&nbsp;&nbsp;</li><li>Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:&nbsp;</li><li>Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool.&nbsp;&nbsp;</li><li>United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info)&nbsp;</li><li>American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS &amp; Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process.&nbsp;&nbsp;</li><li>British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change&nbsp;</li><li>Virgin Airlines: Take weekly photos of menu items and submit them to Virgin; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ.&nbsp;&nbsp;</li></ul>&nbsp;Language / Communication Skills:&nbsp; <ul><li>Excellent written and oral communication skills&nbsp;&nbsp;</li><li>Bilingual is a plus.&nbsp;&nbsp;</li></ul>

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4 mountain view Jobs found

Sr. Material Planning Specialist

Staff Engineer - AI/ML

Technical Support Manager

Customer Account Manager

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Sr. Material Planning Specialist

Staff Engineer - AI/ML

Technical Support Manager

Customer Account Manager

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