Customer Service and Logistics Manager

Cable Assembly Manufacturing and Process Development Engineer

Category Activation Manager

Key Accounts Manager

Senior Account Manager

Reponsibilities: <ul><li>Manage correct inventory holding at factory mother warehouses and manage end to end VAS activities of kitting, bundling and other product customization with delivery on time and within budget.&nbsp;</li><li>Manage primary stock movements from plan t to C&amp;FA’s to meet the demand basis sales estimates.</li><li>Ensure the multiple warehouse locations are serviced adequately to meet the demand including for exports markets.&nbsp;</li><li>Integrate and upgrade work systems in contemporary technological landscape.&nbsp;</li><li>Manage the Quality Audits at the WH to meet Standards.&nbsp;</li><li>Making sure that the CFA/3PL adhere to the EHS requirements.&nbsp;</li><li>Manage the 3PL contracts at all Plants/Warehouses for the Logistics Operations.&nbsp;</li><li>Managing complexities of LIFO and FIFO arising due to promotions, new product launches.&nbsp;</li><li>Monitor finished goods inventories to meet the overall CWC objectives.&nbsp;</li><li>Manage the distribution function and provide support for annual budgeting exercise for distribution</li><li>Negotiate and finalize contract for freight rates for primary and secondary distribution and with C&amp;FA for fixed payment.&nbsp;</li><li>Ensure that we are meeting the ZBB targets.&nbsp;</li><li>Identifying cost reduction opportunities by developing new transporters, altern ate &amp; cost effective modes of transport, optimizing warehouse space.&nbsp;</li><li>Manage the CFAs to ensure compliance to company policies and guidelines an d reports exceptions (if any).&nbsp;</li><li>Monitor slow and non-moving stocks at CFA locations, update the sales team regularly, and plan to salvage the ageing stocks to avoid potential write-o ffs due to expiry of products and short dated stocks.&nbsp;</li><li>Monitor actual distribution cost and FG inventories. Analyze variances and report exceptions.&nbsp;</li><li>Manage planning and distribution network optimization and long -term capacity planning for production as well as warehousing and distribution.&nbsp;</li><li>Manage regulatory requirements.</li><li>Support the business on new product launches.&nbsp;</li><li>Conduct the evaluation process for transporters and C&amp;FAs and provide the feedback for continuous improvements.&nbsp;</li><li>Manage and develop the people in the logistics team and the CFA teams by identifying gaps and by ensuring their participation in training and development programs to overcome these gaps.&nbsp;</li><li>Together with the Operations Manager to Support the Innovation Process to deliver SC solutions for NPD at all co-packers and the manufacturers where contract obligations are set.&nbsp;</li><li>Customer Service ethos developed and implemented.&nbsp;</li><li>Customer service performance managed.&nbsp;</li><li>Corporate reputation managed.&nbsp;</li><li>Legislative compliance ensured.&nbsp;</li><li>Stock risk managed.&nbsp;</li><li>SOP/IBP in place and adhered to.&nbsp;</li><li>Daily, weekly and monthly reports compiled.&nbsp;</li><li>Team performance optimized.</li></ul> Requirements: Preferred Education, Skill &amp; Experience: <ul><li>Engineering with postgraduate qualification in Operations Management.&nbsp;</li><li>Min 10 years’ experience in supply planning, customers service, warehousing and logistics area.</li><li>Good Negotiation skills, analytical skills and flair for numbers are requisites. Interpersonal skills to work across functions.</li><li>A mind creative enough to identify and recommend corrective actions is a desirable.&nbsp;</li><li>People Management experience.&nbsp;</li></ul> Sufficient / in depth, knowledge of: <ul><li>Computer literacy including good command on Microsoft Office Suite.</li><li>SAP.</li><li>Six sigma or LEAN manufacturing.</li></ul>

Roles &amp; Responsibilities: <ul><li>Technical leader of process development for high-speed cable assembly products used in data center, AI, and supercomputing applications</li><li>Core responsibilities include Process Definition, Tooling Design/Cost Estimation, Process Qualification, and Exploration of Advanced Manufacturing.</li><li>Coordinate and/or Participate in the Design and DFM reviews</li><li>Initiate and document PFMEA, assessing and actively mitigating process risks</li><li>I lead and troubleshoot LVM process development, tooling, production, and issues and actions.</li><li>Launch project through FACA /QCPC at yield and rate.</li><li>Provide detailed process Definition and Requirements to the Automation Team for auto-machine development</li><li>Concept design for core assembly process and tooling, DOE Experiment Design</li><li>Challenge Product Design for Manufacturability and Cost Feasibility</li><li>Support process transfer and troubleshooting in global cable assembly manufacturing locations as needed</li></ul> Requirements: <ul><li>Bachelor or above degree and engineering background</li><li>5+ years. In High-Speed Cable Assembly process development, automation development, or Cable product design/development experience</li><li>Good teamwork and communication skills</li><li>Skillful in using Auto-cad and Pro/e</li><li>Knowledgeable of quality control and quality issue analysis and improvement.</li></ul>

Responsibilities: <ul><li>Achieving brand consolidated targets through building differentiated shopper-centric account strategies and leading the translation and execution of the marketing strategy into impactful retailer program, respecting and tracking budget to achieve brand target.</li><li>Lead in developing NPD Launch plan (including NPD performance tracking) and trade activation plan to maximize brand performance.</li><li>Regular tracking on brand sales performance with target and develop action plan if performance is off track</li><li>Own overall brand merchandising and planogram to strengthen brand image and position in retailers.</li><li>Full Responsibility for all POSM management (developing design, production &amp; Delivery), GWP &amp; Value Set management to achieve targeted KPI and ensure implement flawless in-store execution within agreed timeline.</li><li>Plan and Monitor PPP Budget and evaluate performance of key in-store activation (Booth Animation / Mini Event / Customer Theme / Lucky Draw / Value Set).</li></ul> Requirements: <ul><li>Bachelor’s degree in any related fields.</li><li>Minimum 4 years’ business experience in trade marketing function.</li><li>Able to work cross-functionally at all levels.</li><li>Has demonstrated leadership capability (not necessarily people management), strong commercial acumen in previous roles.</li><li>Consistent strong performance and results in previous roles.</li></ul>

Responsibilities: <ul><li>Achieve sales target and profit margin as well as 5P’s in-store execution of assigned account within a yearly controlled budget.</li><li>Initiate promotion program and execution plan by translate strategic plans into sales strategies to achieve sales plan, product mix and profit objectives.</li><li>Regularly update and monitor sales forecasts to ensure competitiveness of assigned accounts.</li><li>Proactively identify and cultivate new business opportunities across assigned accounts.</li><li>Facilitate regular meetings with customers to address price updates, sales forecasts, delivery schedules and invoice/payment issues.</li><li>Collaborate with cross functional teams to develop sales planning and strategies to win market share in all categories, ensuring smooth in-store executions and success of company key</li><li>NPD launches.&nbsp;</li><li>Analyze data and develop plan to drive continuous improvement in revenue and sales execution.</li><li>Build and maintain strong trusted relationship with key decision-maker in assigned accounts.</li></ul> Requirements: <ul><li>Bachelor’s or Master’s degree in Business Administration or related field.</li><li>At least 4 years experiences in Customer Management</li><li>Preferred experience with FMCG industry in Modern Trade Channels</li><li>Having skills of Sales Management, Business Acumen, Negotiation and Communication</li><li>Strong analytical and strategic thinking</li><li>Proactive and open-minded</li><li>Team Management Skills</li><li>Good command in spoken and written English</li></ul>

Job Overview: <ul><li>The Americas Sales/Account Manager (SAM) is responsible for promoting the IVD Business Unit products and services.&nbsp;</li><li>This position is responsible for developing and executing an account target plan which delivers profitable growth, by leveraging the full range of IVD Services, Products and Core Competencies.&nbsp;&nbsp;</li><li>The Sales/Account Manager serves as the primary interface with customers while collaborating with internal teams to achieve customer satisfaction and the goals of the business unit.</li><li>The SAM drives the growth objectives in our key segments of microfluidic consumables including IVD Point of Care / Point of Need, Cell Analysis, NGS and other key Life Science Applications (e.g. Cell Therapies) while identifying new areas of opportunity.&nbsp;</li><li>Partnering with marketing to identify and target customer organizations to develop new sales leads and opportunities.&nbsp;&nbsp;</li><li>Aligning with NPD Engineering to generate winning value proposition proposals to grow the business and meet or exceed FY targets.</li><li>This position has principal sales responsibilities in the Americas, helping the EMEA team, if necessary, on UK and Ireland Markets.&nbsp;</li><li>Reports to the Global Director of NPD Commercial.</li></ul> Responsibilities: <ul><li>Function as a principal point of contact and support to customers for product development and manufacturing fulfillment activities from the discovery phase into manufacturing and support a successful ongoing relationship with our customer through proactive account management.</li><li>Develop proposals and quotations structured to satisfy the organization’s revenue and profit objectives by collaborating with Engineering, Operations, Project Management, Quality and Finance. Manage assigned customer accounts for new projects and follow up ongoing projects activities.</li><li>Maintain or increase customer satisfaction by delivering extraordinary customer experience including collaborating with Department Heads to monitor and improve the overall customer experience.</li><li>Promote sales actions to keep and win new business, finding opportunities to cross-sell capabilities, e.g., Clinical Regulatory services. Participate in industry trade exhibitions and visit customer sites as necessary. Contribute to and align with Marketing programs.</li><li>Contribute to forecast accuracy and budget preparation.</li><li>Document activities and opportunities via Salesforce to maintain a current and accurate depiction of the sales funnel.</li><li>Maintain a high level of awareness about IVD/Microfluidic trends and competitive activity.</li></ul> Accountable: <ul><li>FY sales revenues / margins supporting growth targets and supporting OPS, Technical teams</li><li>Prospecting of new accounts and new Opportunities in existing accounts and region, promoting cross-selling activities</li><li>Quoting process – Scoring OPS Opportunities, moving proposals to a winning outcome</li><li>Preparation of new proposals and those requiring modification with Commercial NPD, TTM &amp; Op’s Team engagement</li><li>Input and management of Forecast</li><li>Managing issues that may arise from time to time with accounts pertaining to Quality, Delivery or other customer satisfaction situations.</li></ul> Consulted: <ul><li>Refine IVD ‘Go to Market’ strategy with Commercial Team</li><li>IVD Industry Segmentation and priorities with Commercial Team</li><li>Lead Generation process with MKT e.g. Digital and fairs</li><li>Liaise with MKT and Commercial Team to define marketing channels and content.</li></ul> Informed: <ul><li>Global Sales strategy (By Global Commercial Head)</li><li>NPD/OPS Program evolution vs commercial expectations of the customer (bi-weekly basics by PMs and/or customer iterations)</li><li>Capacity / Bandwidth / Execution of the programs (by PMO and Global Operations)</li><li>Marketing KPI (by MKT Head)</li></ul> Requirements: <ul><li>Bachelors Degree required</li><li>10 years of experience in the bioscience field</li><li>5 years of experience in consumable manufacturing for life sciences</li><li class="ql-align-justify">3 years of experience working with contract development services</li></ul>

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5 npd Jobs found

Customer Service and Logistics Manager

Cable Assembly Manufacturing and Process Development Engineer

Category Activation Manager

Key Accounts Manager

Senior Account Manager

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Customer Service and Logistics Manager

Cable Assembly Manufacturing and Process Development Engineer

Category Activation Manager

Key Accounts Manager

Senior Account Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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