Cybersecurity Incident Response & Technology Specialist

Solutions Engineer - Data Centers, SP Routing ,Cyber Security

Manager: Operations – Ports &  Terminals

Product Owner

Principal R&D/Product Development Engineer

Systems Engineer

Solution Architect – WIFI

Solutions Engineer, Cybersecurity

Partner Account Manager

Java Tech Lead/Architect

Responsibilities: <ul><li>Incident Management: Efficiently assess, investigate, and manage security incidents throughout their lifecycle, determining root cause and impact.</li><li>Log Analysis: Conduct comprehensive analysis of security logs and data to identify and correlate malicious activity.</li><li>Incident Response Leadership: Lead incident response efforts, contribute to the development and maintenance of incident response plans, and coordinate effectively with relevant stakeholders.</li><li>Technology Evaluation: Conduct thorough Proof of Concept (PoC) and Proof of Value (PoV) assessments of prospective security tools to determine their efficacy and suitability.</li><li>Project Management: Apply project management principles to plan, execute, and monitor the implementation of security tools and strategic initiatives.</li><li>Technical Communication: Articulate complex technical information clearly and concisely to both technical and non-technical audiences.</li><li>Cross-functional Collaboration: Collaborate effectively with diverse teams to facilitate incident resolution and the implementation of security solutions.</li><li>Continuous Improvement: Conduct post-incident reviews to identify lessons learned and recommend enhancements to prevent future occurrences.</li><li>Security Tool Proficiency: Utilize tools such as EDR and SIEM for in-depth investigations and analysis.</li><li>Availability: Respond to security incidents on a 24x7 basis during escalations and participate in a rotational on-call schedule, including weekends and public holidays.</li><li>Additional Responsibilities: Undertake other cybersecurity-related tasks as directed by team leadership.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Information Security, or a related discipline, or equivalent professional experience.</li><li>A minimum of eight (8) years of demonstrable experience in cybersecurity incident response.</li><li>Comprehensive understanding of network protocols, operating systems, and fundamental security principles.</li><li>Proven ability to analyze security logs and network traffic effectively.</li><li>Exceptional problem-solving, analytical, and communication skills (both written and verbal).</li><li>Experience in conducting Proof of Concept (PoC) or Proof of Value (PoV) evaluations of security technologies.</li><li>Demonstrated knowledge and application of project management principles.</li><li>Familiarity with security tools and technologies, including CrowdStrike EDR and Splunk.</li><li>Relevant professional certifications, such as CISSP, GCIH, or CEH, are highly desirable.</li></ul>

Role Description: <ul><li>The Solutions Engineer (SE) is a highly skilled, customer-focused technical sales professional who provides dedicated, in-depth technical guidance and implementation support to a single customer.</li><li>Acting as a trusted technical advisor, the SE demonstrates deep knowledge across our client broad product portfolio—including software and services—with expertise in specific technical specializations.</li><li>The SE collaborates closely with the broader sales ecosystem on strategic and complex opportunities, coordinates additional technical resources, and helps align our client solutions to the customer’s business goals.</li></ul> Responsibilities: <ul><li>Creating Business Relevance: Translate technical capabilities into business outcomes that align with the customers strategic goals.</li><li>Solution and Architectural Selling: Provide a sophisticated architectural perspective across the our client portfolio, including networking, security, data center, and software solutions.</li><li>Building Competitive Intelligence: Understand market trends, analyze competitors, and highlight our client competitive advantages.</li><li>Optimizing Sales Performance: Drive technical excellence during the sales cycle to help the account team meet and exceed sales objectives.</li><li>Working Across Boundaries: Collaborate with cross-functional teams including account managers, consulting specialists, demo labs, and others to deliver tailored solutions.</li><li>Driving the our client Vision: Act as a technology leader who can communicate our client value, innovation, and future roadmap to customers.</li><li>Serve as the primary technical contact for the customer, fostering long-term relationships and trust.</li><li>Identify, develop, and propose solutions and services offerings that meet customer needs.</li><li>Lead and conduct architectural workshops, proof of concepts (PoCs), and technical demos.</li><li>Mentor and support the customer’s technical teams in solution design and implementation.</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering or equivalent.</li><li>10–15 years of technical sales experience in the field as a Systems Engineer or equivalent role.</li><li>Deep expertise in Networking (LAN/WAN/WLAN), Security, and Datacenter technologies (including virtualization, compute, and storage).</li><li>Proven ability to build relationships and credibility with both technical and executive stakeholders.</li><li>Demonstrated ability to innovate and take initiative as a self-starter.</li><li>Strong interpersonal skills with the ability to work collaboratively in a team-oriented environment.</li><li>High level of personal integrity and professionalism in daily performance.</li></ul>

The RoleThis role is responsible for managing the efficient storage, handling, and optimization of quays, yards, and landside operations to ensure seamless cargo flow. Responsible for leading port and yard activities, coordinating with customs, quarantine authorities, stevedores, and shipping lines to facilitate smooth and timely cargo transitions. Additionally, they supervise vessel planning, optimize operational processes, and drive continuous improvement initiatives to enhance efficiency, effectiveness, and overall port performance. Key Responsibilities• Plan, coordinate, and oversee all port and yard operations, including vessel berthing, cargo handling, storage, and dispatch.&nbsp;• Optimize terminal capacity, yard planning, and workflow to ensure smooth and cost-effective cargo transitions.&nbsp;• Implement best practices to minimize losses, damages, and delays while maintaining high service standards.&nbsp;• Supervise vessel planning activities to ensure efficient ship turnaround times.&nbsp;• Ensure optimal allocation and utilization of labour, cargo-handling equipment, and other operational resources.&nbsp;• Monitor maintenance schedules and operational readiness of equipment, ensuring minimal downtime.&nbsp;• Identify and recommend technological advancements and process improvements to enhance efficiency.&nbsp;• Collaborate with engineering and maintenance teams to ensure infrastructure readiness and operational continuity.&nbsp;• Ensure and enforce adherence to legislative, global and local maritime, safety, and environmental regulations.&nbsp;• Implement and oversee compliance with workplace health, safety, and fatal risk standards to minimize operational risks.&nbsp;• Ensure security protocols are in place for cargo handling, vessel operations, and access control.&nbsp;• Collaborate with customs, quarantine authorities, and regulatory bodies to ensure smooth and compliant port operations.&nbsp;• Investigate incidents and implement corrective measures to improve safety performance.&nbsp;• Contribute to the development and management of the operational budget, ensuring cost control while optimizing productivity.&nbsp;• Monitor and analyze key performance indicators (KPIs) to drive operational efficiency.&nbsp;• Identify and implement cost-saving initiatives without compromising service quality or operational effectiveness.&nbsp;• Build and maintain strong relationships with shipping lines, stevedores, customs, freight forwarders, and port authorities.&nbsp;• Address operational challenges and client concerns to ensure high service levels and customer satisfaction.&nbsp;• Support commercial teams in optimizing cargo throughput and business growth.&nbsp;• Lead, mentor, and develop operational teams to enhance performance, accountability, and adherence to our clients People and Culture standards and best practices.&nbsp;• Conduct regular training and capability-building initiatives to improve staff competencies.&nbsp;• Foster a high-performance culture focused on teamwork, efficiency, and continuous improvement.&nbsp;• Support workforce planning and resource development to ensure operational readiness.&nbsp; Minimum RequirementsQUALIFICATIONS&nbsp;• Relevant tertiary qualification. Preferably a tertiary qualification in logistics, maritime and port, or process/industrial engineering or a marine qualification&nbsp;EXPERIENCE&nbsp;&nbsp;• Minimum of 8-10 years relevant work experience, in a Ports &amp; terminals environment.&nbsp;• Significant experience in port management, with a proven track record management role overseeing Port &amp; Terminal Operations.&nbsp;• Demonstrated ability to manage and implement changes that elevate operational standards, particularly in challenging environments.&nbsp;• Experience working in diverse and developing countries.&nbsp;• Proven ability to effectively communicate and build trust in multilingual environments, gaining stakeholder buy-in.&nbsp;• Solid experience in successfully managing relationships with various stakeholders, both internal and external.&nbsp;• Experience in environments involving third-party company collaboration.&nbsp;• Experience on vessel/yard planning and yard strategy and preference knowledge of TOS applications such as Navis, Zodiac, etc.&nbsp;• Language Proficiency: Fluency in English is required. Additional language spoken in sub-Saharan Africa will be advantageous.&nbsp;&nbsp;SKILLS&nbsp;&nbsp;• Business acumen: The ability to understand financial and economic concepts and principles; to identify, create and/or exploit opportunities, and evaluate business growth and sustainability.&nbsp;• Client centricity: Invest in building relationships, understand client requirements and ensure high standards of quality outputs. Ensure continuous tracking of trends, market information and development to meet future client needs.&nbsp;• Improvement orientation: The ability to explore, identify, learn and implement new and creative ways to improve processes, value chain effectiveness, service delivery and cost optimisation.&nbsp;• Interpersonal effectiveness: Establish effective interpersonal relations with key stakeholders to enable functional integration. Establish a culture that values and embraces diversity and&nbsp;inclusiveness of people and ideas.&nbsp;• Personal courage: Provides constructive feedback in a manner that inspires accountability and self-redirection amongst colleagues and subordinates. Provides an environment for robust debate and open discussion amongst colleagues within a functional area.&nbsp;• Leadership &amp; People Management – Proven capability to lead, develop, and motivate operational teams, fostering a high-performance culture while ensuring workforce capability and&nbsp;engagement.&nbsp;• Safety, Compliance &amp; Risk Management – Deep understanding of HSE regulations, port security, and compliance requirements, with the ability to implement safety measures and risk&nbsp;mitigation strategies.&nbsp;• Analytical &amp; Decision-Making Skills – Strong data-driven decision-making abilities to monitor performance metrics, resolve operational challenges, and drive strategic improvements in port&nbsp;operations.&nbsp;• Written and verbal communication, including technical writing skills and ability to effectively communicate complex concepts to clients and internal teams.&nbsp;• Time management: comfortable working under pressure with stringent deadlines and complex deliverables. Flexible hours to achieve deliverables (sometimes required to work in addition&nbsp;to/outside of normal business hours).&nbsp;• Plan, manage and be responsible for own time management according to tasks priorities with a high attention to detail.&nbsp;

Responsibilities: <ul><li>Develop Cloud platform software and collaborate across engineering groups to maximize the use of common emerging platform technologies, conventions and technological building blocks.</li><li>Communicate across functions and other stakeholders and drive engineering initiatives&nbsp;</li><li>Introduce and maintain AGILE SDLC best practices in the team.&nbsp;</li><li>Participate in Code Review, Technical design discussion&nbsp;</li><li>Be a subject matter expert in the Public Cloud and On-Prem based platforms</li><li>Craft project status reporting and deliver executive briefings to update senior leaders and stakeholders.</li><li>Understand product use case and communicate technically with local and remote engineering teams.</li><li>Develop strong working relationships with cross functional teams to best understand and deliver on business goals and priorities.</li></ul> Requirements: <ul><li>10+ years of software engineering work experience, including hands-on technical management.</li><li>In-depth knowledge on NMS and other network software</li><li>7+ years’ experience coding in one of the following languages: Go and Python.</li><li>Experience with Docker and Kubernetes for deployment and orchestration.</li><li>Hands-on knowledge on Public Cloud Services and infrastructure.&nbsp;</li><li>7+ years’ of demonstrated experience recruiting and managing technical teams, including performance management</li><li>Well versed in Agile Project Management processes. Able to deal well with rapid changes and manage through long projects</li><li>Strong verbal and written communications skills are a must, as well as the ability to work effectively across global internal and external organizations and remote teams</li><li>Education – BE/B.Tech in Computer/Electronic &amp; Telecommunication Engineering&nbsp;</li></ul>

Responsibilities: <ul><li>Serve as a system architect for compute and networking applications.</li><li>Interface directly with OEM and other key customers to understand systems and evolving requirements.</li><li>Identify potential disruptive technologies and integrate customer needs into forward-looking product strategies.</li><li>Develop high-level system architecture requirements aligned with industry trends and customer roadmaps.</li><li>Influence executive leadership and stakeholders to invest in innovative technologies and products.</li><li>Collaborate across a geographically dispersed systems architecture team to share knowledge and drive consistency.</li><li>Act as a subject matter expert in industry standards, contributing to participation and leadership in relevant bodies.</li><li>Lead high-value development projects across hardware and high-speed signaling domains.</li><li>Coordinate with internal engineering teams to ensure customer-centric and technically feasible solutions.</li><li>Communicate technical concepts clearly to a variety of audiences, from customers to cross-functional internal teams.</li></ul> Requirements: <ul><li>Bachelors degree in Electrical Engineering or Mechanical Engineering; dual degree or MBA is a plus.</li><li>Minimum 12 years of experience in compute and/or networking system design and related technologies.</li><li>Strong technical background in high-speed signaling and hardware design.</li><li>Familiarity with AI, compute, networking, and storage architectures.</li><li>Excellent interpersonal, analytical, and communication skills.</li><li>Proven ability to lead technical projects and collaborate across global teams.</li><li>Must be self-motivated and able to work with minimal supervision.</li><li>Willingness to travel 25%–30% of the time.</li><li>Must reside in the Austin, TX area.</li></ul>

Responsibilities: <ul><li>Respond, manage, and escalate (as needed) technical support requests via the ticketing system, telephone calls, and emails either directly or using remote support tools.</li><li>Responsible for supporting Business user end point devices (Laptops/desktops/Smart phones/Tablets /video conferencing services) either directly or using remote support tools on as-needed basis.</li><li>Ensure compliance of regulatory requirements including cGMP standards and site-specific SOPs when completing assigned functional activities.</li><li>Manage and maintain analytical laboratory and computerized manufacturing control systems in a GMP environment according to established regulatory requirements.</li><li>Perform L1 tasks on Server, Network and Telecom Infrastructure in USA &amp; Canada as needed.</li><li>Assist Core teams in performing L1 troubleshooting tasks on Security tools, technologies &amp; platforms like Crowdstrike, Zscaler, Zero Trust, Privileged access management.</li><li>Maintain inventories of endpoint devices, GMP assets and applications.</li><li>Ensure 100% compliance with the GMP Policies and Procedures.</li></ul> Operations: <ul><li>Handle day to day end user support tickets. Provides IT support to VIP users.</li><li>Work with central IT teams to resolve issues reported via helpdesk system.</li><li>Owns end-to-end responsibility for resolving issues in a timely manner.</li><li>Provides updates on Infrastructure health and corrective/preventive actions.</li><li>Maintains an up-to-date inventory of endpoint devices, servers, GMP assets, OT devices and Network devices.</li><li>Flexible to work in a multi-shift operation environment.&nbsp;</li><li>Can be onsite on need basis to assist during any crisis in off-business hours.</li><li>Ensure site IT SOPs are updated and supports site QA and CSV on GMP tasks.</li></ul> Requirements: Education Qualifications:&nbsp; <ul><li>Bachelor’s degree (IT) or similar Desired Certifications.</li><li>Certifications (preferred) – Current JNCIE-ENT, JNCIE, or CCIE certification/ CCNP, CEH, CISSP, MCSA etc.</li></ul> Experience Required: <ul><li>3 – 5 years’ experience working in a GMP compliant pharmaceutical laboratory/manufacturing environment.</li><li>Working Knowledge of Cisco, Juniper, Aruba Technologies &amp; Architectures (examples- Cloud &amp; Cloud Security, Networking- Network Segmentation, Patching, Next-Gen AV, Avaya VOIP, Teams based Conferencing systems)</li><li>Experience managing and maintaining servers, LAN, IP Phone and WAN systems; Switches/ Routers/ Access Points, VPNs; Knowledge of IT-OT Network Segregation.</li><li>Working knowledge of networking concepts such as Routing, Switching, VLANs, VPNs, DHCP and DNS.</li><li>Hands-on experience with Windows 10/11, Microsoft Office tools, common business applications, digital signing applications, Adobe software, Apple devices and L1 knowledge of Windows Server operating systems, Virtualization Hypervisors like VMWare and Wireless Networking devices like Aruba/HPE.</li><li>Has good knowledge for troubleshooting Microsoft 365 and Microsoft Teams rooms (conferencing systems)</li><li>Oversee and ensure timely repair/replacement of faulty hardware including endpoint devices, network hardware and appliances.</li><li>Well versed on GMP Infrastructure and Applications used in Manufacturing and Laboratories.</li><li>Well versed with GMP Procedures</li></ul>

Responsibilities: <ul><li>Be part of the APAC SA/L3 team supporting regional and global projects on wireless planning</li><li>Work alongside R&amp;D engineers for Wireless Communications.</li><li>Take the lead in wireless planning for network, security and site installation in factories, plants, campuses and hospitality buildings.</li><li>Require working on-site for survey and fine-tuning.</li><li>Document and visualize wireless network designs in the form of design prerequisites, topology drawings, reports, configuration procedures, performance metrics, and demonstrations.</li><li>Validating designs in the company Customer Innovation Center (CIC) lab with the company GPS team including validation of company technology with third-party products.</li><li>Reporting projects and customers’ feedback to Sales, Product Management, and company Engineering/R&amp;D</li></ul> Requirements: <ul><li>Education - 6-10+ years of experience in Wireless Network engineering, design, and implementation.</li><li>Background in Engineering is a must (Computer/Electrical/Electronics/Wireless/Communication Engineering).</li><li>Markets - Strong Knowledge of Wireless and relevant cyber security technologies, Wireless Engineering Research and Development with an ability to Wi-Fi standards &amp; antennas and should be able to diagnose complex wireless networks with considerations in RF environment and provide in depth analysis and design guidance.</li><li>Technical know-how in Industrial Ethernet and technologies like SCADA Industrial Control Systems, Digital Automation, Industrial Cyber Security, Cloud Computing, Industrial Networking &amp; AutoCAD drawing is a plus.</li><li>Customers Define our Success – Results-oriented with a process mindset. Excellent interpersonal and communication skills with strong ownership &amp; should be comfortable with communication/engagement with customers and partners. </li><li>Willing to dedicate extra time and travel to meet objectives.&nbsp;</li></ul>

Responsibilities: Technical Expertise: <ul><li>Demonstrate a deep understanding of cybersecurity principles, industry trends, and best practices.</li><li>Use your knowledge to clearly convey the value and capabilities of our cybersecurity solutions to potential customers. </li><li>It should be wide-ranging across technology stacks including networking, cloud, and application infrastructures as well as having a good understanding of the cybersecurity vendor landscape.</li></ul> Solution Presentations: <ul><li>Collaborating with the sales team to deliver compelling presentations and demonstrations of our cybersecurity offerings.</li><li>Tailor your presentations to address the specific needs and challenges faced by our diverse customers, ensuring that our solutions align with their requirements.</li></ul> Relationship Building: <ul><li>Establishing deep relationships with prospective customers, including key partners and decision-makers.</li><li>Actively listen to their concerns, understand their goals, and provide personalised solutions that promote diversity and inclusivity within their cybersecurity strategies.</li></ul> Requirements Gathering: <ul><li>Conducting detailed assessments of customer needs, challenges, and existing cybersecurity frameworks.</li><li>Work closely with customers to identify areas for improvement, highlight potential risks, and propose tailored solutions that address their specific requirements.</li></ul> Teamwork <ul><li>Collaborating with cross-functional teams, including product management, engineering, and marketing, to provide input on product development, market trends, and customer feedback.</li><li>Contribute to a culture of diversity and inclusion within our organization, promoting equal opportunities for all.</li></ul> Requirements: <ul><li>Excellent understanding of cybersecurity concepts (ex. NG Firewall, NG IPS, ZeroTrust, etc.), technologies, and best practice</li><li>Consistent track record in a pre-sales or technical sales role within the cybersecurity industry</li><li>Bachelor’s degree or equivalent experience in Cybersecurity, Computer Science, or a related field is highly preferred</li></ul>

Role Description: <ul><li>Join our dynamic Channel Sales team, where we develop and manage strategic partnerships with leading industrial automation companies.</li><li>Our mission is to drive IT infrastructure sales through collaboration and innovation.</li></ul> Responsibilities: <ul><li>As a Channel Sales Manager, you will play a crucial role in expanding our market reach by building relationships and negotiating agreements with key Industrial partners.</li><li>Your efforts will directly contribute to our growth in the manufacturing and automation sectors.</li><li>Develop and execute channel sales strategies to maximize revenue.</li><li>Act as the primary liaison between our company and strategic partners.</li><li>Drive sales of IT infrastructure solutions through channel partners.</li><li>Collaborate with internal teams to develop joint go-to-market strategies.</li><li>Track partner sales performance and regularly report on KPIs.</li></ul> Requirements: <ul><li>10+ years of experience in channel sales, partner sales, or business development.</li><li>Proven track record in selling IT infrastructure solutions.</li><li>Industry knowledge of industrial automation and manufacturing.</li><li>Strong negotiation and relationship-building skills.</li><li>Willingness to travel as needed.</li><li>Existing relationships with Industrial Automation companies</li><li>Understanding of Industry 4.0 and industrial cybersecurity.</li><li>Experience with reseller, VAR, or OEM agreements.</li><li>Technical certifications in networking, cloud, or cybersecurity.</li><li>Strong communication and problem-solving skills.</li></ul>

Responsibilities: <ul><li>Own the Cloud based Secure Connectivity and network management platform architecture.</li><li>Use tools and methodologies to create representations for functions and user interface of desired product</li><li>Develop high-level product specifications with attention to system integration and feasibility</li><li>Define all aspects of development from appropriate technology and workflow to coding standards</li><li>Successfully communicate all concepts and guidelines to development team</li><li>Oversee progress of development team to ensure consistency with initial design</li><li>Provide technical guidance and coaching to developers and engineers</li><li>Ensure software meets all requirements of quality, security, modifiability, extensibility etc.</li><li>Approve final product before launch</li></ul> Requirements: <ul><li>8+ years of experience in VPN ,Network management software system design.</li><li>Proficient in Java,J2EE, Microservices, Spring and SpringBoot framework.</li><li>Experienced in network engineering with strong understanding on IP addressing, routing, firewall, ACLs, NATs &amp;PATs, VLANs, etc.</li><li>Knowledge on VPN solutions e.g.,SoftEther, Wireguard, IPSEC.</li><li>Must have experience on Cloud based multi-tenant networking solutions design.</li><li>Hands-on knowledge on Docker Networking and Containerization framework.</li></ul>

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26 networking protocols Jobs found

Cybersecurity Incident Response & Technology Specialist

Solutions Engineer - Data Centers, SP Routing ,Cyber Security

Manager: Operations – Ports & Terminals

Product Owner

Principal R&D/Product Development Engineer

Systems Engineer

Solution Architect – WIFI

Solutions Engineer, Cybersecurity

Partner Account Manager

Java Tech Lead/Architect

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26 networking protocols Jobs found

Cybersecurity Incident Response & Technology Specialist

Solutions Engineer - Data Centers, SP Routing ,Cyber Security

Manager: Operations – Ports & Terminals

Product Owner

Principal R&D/Product Development Engineer

Systems Engineer

Solution Architect – WIFI

Solutions Engineer, Cybersecurity

Partner Account Manager

Java Tech Lead/Architect

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.