Payroll Specialist - Specialized Service

Customer Service and Admin (CS&A) Team Lead

Account Manager - Solution Centre Specialist

German Inside Sales - Solution Consultant

Solution Consultant With German - Inside Sales & Technical Support

Halal Executive Chef

Sr. Executive / Asst.Manager - S&M- Sleeve - North

Overview: <ul><li>We are seeking a highly skilled Payroll Specialist at our Cluj, Romania office.&nbsp;</li><li>The ideal candidate will be responsible for timely processing of pay for employees working in multiple countries across the region.&nbsp;</li><li>The candidate will be responsible for managing end-to-end payroll process in collaboration with the managed services payroll vendor, perform analysis and generate various reports of payroll results and metrics, while overseeing and guiding payroll analysts through their tasks.</li></ul> Responsibilities: Accountabilities: <ul><li>Liaise with payroll vendors to ensure payroll is processed accurately and on time.</li><li>Facilitate issue resolution for inbound/outbound integration files between the payroll system and third parties.</li><li>Review payroll output reports and distribute them to key stakeholders as necessary (e.g., bank file, GL file, tax remittance).</li><li>Continuously review and improve payroll processes and procedures to enhance efficiency, reduce errors, and improve service quality.</li><li>Calculate wages based on hours worked and administer payments to employees by processing payroll cycles regularly (e.g., weekly, bi-weekly, monthly).</li><li>Maintain accurate records of payroll transactions, employee information, hours worked, leave balances, and deductions.</li><li>Ensure compliance with federal, state, and local tax laws and regulations, including accurate calculation of taxes, benefits, and other deductions.</li><li>Prepare and submit payroll reports, such as tax filings, wage summaries, and contributions to retirement or health plans.</li><li>Address and resolve payroll discrepancies while answering employee questions regarding wages, deductions, and payroll policies.</li><li>Coordinate with human resources or timekeeping departments to verify employee hours and manage attendance records.</li><li>Assist with internal and external audits by providing payroll records and documentation as needed.</li><li>Handle sensitive and confidential information with discretion, adhering to privacy laws and company policies.</li><li>Identify opportunities for process improvements to enhance payroll efficiency and reduce errors.</li><li>Coordinate with benefits providers and manage employee enrollment in benefits programs related to payroll deductions.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field is often required (MBA preferred)</li><li>Around 2-3 years of relevant experience with processing payroll for multiple countries and / or large populations</li><li>Experience with third party payroll vendor management</li><li>Familiarity with federal, state, and local payroll regulations, tax laws, and compliance requirements</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Verbal and written communication skills for interacting with employees and explaining payroll-related information</li><li>Ability to analyze payroll data, prepare reports, and make recommendations based on findings</li></ul> Preferred: <ul><li>Understanding of process improvement methodologies to enhance payroll operations and efficiency</li><li>Willingness to stay updated with the latest payroll practices, technologies, and regulatory changes</li><li>Good interpersonal skills to work collaboratively with other departments, such as human resources and finance</li><li>Ability to handle sensitive and confidential information with discretion and integrity</li></ul> Technical knowledge and skills: <ul><li>Experience with timekeeping systems</li><li>Experience with configuring ServiceNow HR Service Delivery to manage payroll inquiries and service requests</li><li>Skills in managing and analyzing payroll data within ServiceNow, including reporting on service requests and payroll discrepancies</li><li>Proficiency in Microsoft Office applications</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li><li>Familiarity with Human Resource Information Systems (HRIS) and their integration with payroll systems</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li></ul> Languages:&nbsp; <ul><li>Fluency in English and proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech), both spoken and written, is required.</li></ul>

Job Description: <ul><li>The Customer Service and Admin (CS&amp;A) Team Lead is responsible for the Customer Service and Admin Organization in the Frontline comprising of the Customer Service (callouts, inbound queries and outbound surveys and core 3 nurturing), Customer Service Admin and Workplace teams.</li><li>CS&amp;A Team Lead actively drives customer centricity in the entire organization, develops the CS&amp;A team and ensures operational excellence in the CS&amp;A teams.</li></ul>&nbsp;Responsibilities: <ul><li>Lead, manages, evaluates, and develops Customer Service and Admin Organization to ensure that the organization’s customer service and administration strategy is implemented effectively, consistently, and according to the established guidelines and budgets</li><li>Assures that daily work performed follows generally stated objectives as well as cost-effectiveness and competitiveness and is completed with quality, on time and within budget.</li><li>Manages general communication and collaboration with FL representatives (e.g. Maintenance Operations Excellence Manager, Offering and Sales Development Managers) and with Shared Service Centers (SSC)</li><li>Distributes tasks and levels the daily workload, if needed</li><li>Manages directly special requests from the FL or helps Customer Service and Admin Organization workforce to answer</li><li>Coaches and drives competence development in the team and makes sure there is a career path for all team members</li><li>Drives Behavior to represent as one team towards the customer</li><li>Uses Customer Service data to bring forward ideas to improve customer experience</li><li>Balances between operational and long-term developments</li><li>Manages FL CS&amp;A operations</li><li>Responsible for managing the customer service and administration activities within budget</li><li>Ensure processes are followed according to defined global processes</li><li>Responsible to implement and ensure proper working of new tools / processes / systems</li><li>Responsible to meet KPI targets</li><li>Create a friendly and desirable working environment to minimize turnover rate</li><li>Responsible to ensure that customers’ and internal queries and complaints are promptly replied and followed up</li></ul>&nbsp;Requirements: <ul><li>University degree in commercial or technical sciences or similar through experience</li><li>Good spoken and written English and local languages</li><li>Basic skills with MS Office tools and applications</li><li>Preferably at least 2 years of experience on leadership</li><li>People Management skills</li><li>Leadership experience</li><li>Solid communication skills (written + spoken)</li><li>Previous work experience in customer service and administration and/or strong understanding of customer needs from a relevant industry</li><li>Experience: 3 to 5 years in customer service and admin team lead position, preferably with one company. From rank and file to leadership role.</li></ul>

Responsibilities: <ul><li>The Solution Center Team supports the Enterprise to drive Customer Growth and Experience and the Distribution Channel business unit to make it easy for our Distribution partners to do business.</li><li>The organization consists of more than 400 employees who provide global service to both Customers and Distributors and drive growth for the organization.</li><li>Be the face and voice of client to drive company growth by delivering an Extraordinary Customer Experience.</li><li>Make it easy for customers to do business</li><li>Make every interaction memorable, enabling deeper relationships. Deliver value to our small and medium customers while resolving all their inquiries.</li><li>Identify opportunities to generate new business and organic revenue growth.</li><li>Create a favourable impression and sell the brand to strengthen our positioning with customers A Day in the Life of a Solution Consultant:</li><li>Delivers an extraordinary customer experience by technically advising customers on products, services, and capabilities to best meet the needs of the customer and the designs they are working on.</li><li>Sells the value propositions of products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Work with franchised distributors to provide quotations and order fulfillment.</li><li>Promote portfolio of products to drive revenue.</li><li>Delivers an extraordinary customer experience by technically advising customers on products, services, and capabilities to best meet the needs of the customer and the designs they are working on.</li><li>Sells the value propositions of products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Work with franchised distributors to provide quotations and order fulfillment.</li></ul> Requirements: <ul><li>Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback</li><li>Strong verbal, written, and presentation skills.</li><li>Proven ability to initiate, organize, and complete multiple tasks in a timely manner.</li><li>Demonstrates ability to share creative and new ideas.</li><li>Consultative selling experience desired.</li><li>Relevant product or industry experience a plus.</li><li>Team player, critical thinker, self-motivator and ability to maintain a proactive positive attitude.</li><li>A passion for serving customers.</li></ul> Education: <ul><li>Bachelor’s technical or business degree preferred or equivalent experience</li></ul>

Role Description: <ul><li>The Solution Center Team supports the Enterprise to drive Customer Growth and Experience and the Distribution Channel business unit to make it easy for our Distribution partners to do business .</li><li>The organization consists of more than 400 employees who provide global service to both Customers and Distributors and drive growth for the organization.</li><li>Be the face and voice to drive company growth by delivering an Extraordinary Customer Experience. Make it easy for customers to do business with client.</li><li>Make every interaction memorable, enabling deeper relationships.</li><li>Deliver value to our small and medium customers while resolving all their inquiries. Identify opportunities to generate new business and organic revenue growth.</li><li>Create a favorable impression and sell the brand to strengthen our positioning with customers A Day in the Life of a Solution Consultant:</li><li>Delivers an extraordinary customer experience by technically advising customers on products, services, and capabilities to best meet the needs of the customer and the designs they are working on</li><li>Sells the value propositions of products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Work with franchised distributors to provide quotations and order fulfillment.</li><li>Promote portfolio of products to drive revenue. KPIs: Customer Effort Score (CES), Opportunity Conversion, Revenue Growth</li></ul> Responsibilities: <ul><li>Delivers an extraordinary customer experience by technically advising customers on products, services, and capabilities to best meet the needs of the customer and the designs they are working on.</li><li>Sells the value propositions of products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Work with franchised distributors to provide quotations and order fulfillment.</li><li>Promote portfolio of products to drive revenue.</li></ul> Requirements: <ul><li>Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback</li><li>Strong verbal, written, and presentation skills.</li><li>Proven ability to initiate, organize, and complete multiple tasks in a timely manner.</li><li>Demonstrates ability to share creative and new ideas.</li><li>Consultative selling experience desired.</li><li>Relevant product or industry experience a plus.</li><li>Team player, critical thinker, self-motivator and ability to maintain a proactive positive attitude.</li><li>A passion for serving customers.</li></ul> Education: <ul><li>Bachelor’s technical or business degree preferred or equivalent experience</li></ul>

Responsibilities: <ul><li>Delivers an extraordinary customer experience by technically advising customers on our client products, services, and capabilities to best meet the needs of the customer and the designs they are working on. Sells the value propositions of our client products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Maintain a deep understanding of our products and services to effectively communicate their value proposition to clients to drive revenue.</li><li>Manage sales pipeline and accurately forecast sales projections to ensure targets are met.</li></ul> Requirements:&nbsp; <ul><li>Bachelor’s degree; technical or business degree required or equivalent experience. Engineering degree a plus.</li><li>Confident use of technical German and English languages (both verbal and written) is required.</li><li>Proven track record of success in inside sales or telemarketing roles.</li><li>+2 years’ experience in a similar role preferably in a technical environment.</li><li>Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback.</li><li>Strong verbal, written, and presentation skills.</li><li>Consultative selling experience desired, with salesforce experience.</li><li>Relevant product or industry experience a plus.</li><li>Team player, critical thinker, self-motivator, and ability to maintain a proactive positive attitude.</li><li>Ability to work independently and collaboratively in a team environment.</li><li>Excellent organizational and time management skills with the ability to prioritize tasks effectively.</li><li>Demonstrates ability to share creative and new ideas.</li><li>Motivating Others</li><li>Self-motivated with a results-oriented mindset.</li><li>A passion for serving customers.</li></ul>

Role Description:We’re looking for motivated, engaged people to help make everyone’s journeys better.Reporting to the General Manager of the unit, the Executive Chef, Operations is responsible for daily monitoring of the preparation of the pre-designed meals for multiple customer accounts with culinary expertise through the management of all Chefs, Sous Chefs and Cooks at the unit, and promoting and providing quality food services to airline clients.Responsibilities:Achieves culinary operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; serving as culinary resource to operations managers; identifying and resolving problems; completing audits; determining system improvements; implementing change.Meets culinary financial objectives by estimating requirements; assisting with menu design; anticipating and evaluating response to menu presentation; scheduling expenditures; analyzing variances; initiating corrective actions; evaluating time-saving production techniques; training others in specialty techniques.Adheres to recipes and portion specifications as required by the customer by understanding consumer tastes and nutritional needs; reviewing product specifications; evaluating ease of menu preparation; applying established procedures and budgetary constraints.Oversees food preparation by consulting with the Buyer; Sous chefs, cooks, and team leaders; overseeing portion size; controlling productivity; providing culinary leadership in areas of personal expertise; monitoring presentations, garnishments, and sauces.Improves menu quality and consistency by analyzing food production records and menu expenses; promoting kitchen staff interest in quality improvement; studying, evaluating, and re-designing processes; implementing changes.Prepares menu and food preparation reports by collecting, analyzing, and summarizing food, dining, and customer data and trends.Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures; complying with sanitation and federal, state, and local legal regulations; overseeing food preparation, safety, and security; reviewing and implementing accident and disaster plans.Using menu specifications, maintains food ingredients, food preparation, and general supplies by selecting and purchasing menu ingredients; evaluating the quality of fresh food and food product deliveries; maintaining general supplies; establishing inventory levels, re-order points, storage requirements, and cost-controls.Maintains culinary equipment by following operating instructions; instructing staff in equipment use; troubleshooting breakdowns; maintaining equipment supplies; performing preventive maintenance; calling for repairs; evaluating new equipment; preparing administrative proposals to justify purchases.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; being sought for opinions as a culinary expert; contributing to professional publications; participating in professional societies and sharing this information with direct reports.Accomplishes culinary goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Ensures quality production standards are followed and maintained. Ensures employees adhere to HACCP, FDA and safety regulations and compliance with company policies and procedures.Trains and monitors employees on proper work procedures and production of products to ensure maximum productivity with minimum labor and food expenses.Assists in the development and training of cooks as required.Prepares administrative reports as required.Ensures maximum productivity and labor costs are maintained according to financial requirements. Monitors daily manpower planning and employee turnover. Responsible for employee retention.Ensures meal cycles are communicated in a timely and accurate basis. Monitor yields of products to ensure maximum usage.Works with management staff to improve performance of the unit.Ensures Menu presentations are properly planned, set up, and specifications reviewed to ensure compliance.Maintains labor requirements, food costs, overtime, and all productivity requirements.Must ensure all cooks, and Sous Chef employees have the skill and ability to perform all cooking and food preparation requirements of all the Airline Accounts serviced in the Unit.Ensures all products are cooked at required temperature according to airline and food safety specification, etc.Responsible for coaching, counseling and preparing corrective action for employees.Completes all company required training including but not limited to ServSafe Sanitation Manager Certification.Requirements:Education:Associate Degree or Bachelor Degree in the Culinary Arts or a related field, (formal culinary education) required or at least 4 years of experience in an Executive Chef role.Work Experience:Minimum 10 years of experience as a Chef required.Minimum of 4 years of experience as an Executive Chef required.Minimum of 1-3 years of supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment required.In-flight catering experience or experience in a high-volume food service environment required.Halal: 5 years of experience required.ServSafe Certified preferred.

Responsibilities:Sr.Sales Exe is responsible for managing and handling Key accounts and development of New customer base in SleevesAbility to maintain good interpersonal relationship with customers in order to grow current & new business.Key Account Management.Maintaining and strengthening existing client relationship.Willingness to travel across respective region for developing the given market.Drive sales & match-up with management requirement, reviews and growth plans.Executing the Sales with proper coordination & assistance from help of back-office, plant & senior team.Conducting market survey and making a list of potential customers.Generate Leads from market or reference & convert them into sales.Drive & recover the payment and necessary forms in given time frames.Keeping track of collectible o/s and doing regular follow-ups.Requirements:Should have willingness to learn & grow in the profile & organisation.Should have problem resolution attitude.Data base decision making as per responsibility givenProficient in English and regional language and good communication skills.Basic knowledge about packaging industry and trends

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7 outbound calling Jobs found

Payroll Specialist - Specialized Service

Customer Service and Admin (CS&A) Team Lead

Account Manager - Solution Centre Specialist

German Inside Sales - Solution Consultant

Solution Consultant With German - Inside Sales & Technical Support

Halal Executive Chef

Sr. Executive / Asst.Manager - S&M- Sleeve - North

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7 outbound calling Jobs found

Payroll Specialist - Specialized Service

Customer Service and Admin (CS&A) Team Lead

Account Manager - Solution Centre Specialist

German Inside Sales - Solution Consultant

Solution Consultant With German - Inside Sales & Technical Support

Halal Executive Chef

Sr. Executive / Asst.Manager - S&M- Sleeve - North

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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WhiteCrow is on a mission to connect companies with the best talent across the globe.