Senior Project Management Engineer

Logistics Supervisor

Staff Project Manager Engineer

Principal Project Manager Engineer

Senior Project Manager Engineer

Manager, Site Logistics & Project Integration

Local Project Manager Engineer

Sr. Project Manager Engineer

Customer Account Manager

Role Description:&nbsp; <ul><li>This opportunity provides an excellent experience of Project Transitions/Transfer within clients Product Portfolio as well as provides an opportunity to work on New Project Industrializations.</li><li>Reporting to the AD&amp;M India Project Management Leader, the position holder will have primary responsibility for leading project transitions/transfers and New Project Industrializations. The Project Manager role position holder will drive the successful performance of multiple high profile/value projects following defined methods and processes to achieve commercial and efficiency targets set by the business.</li><li>Developing relationships and maintaining a high-level of communication with cross-functional local/global teams will be critical to the role.</li><li>You will be required to act as the primary owner of each project and to report progress to a senior leadership team on a regular cadence and at specific key Milestones during each Project.</li></ul> Responsibilities: The typical activities of the position will cover:&nbsp; <ul><li>Project Scoping and Progress Reporting to Sr. Leadership through a defined Review Rhythm.</li><li>Leading Cross Functional Meetings to assess Project Progress and liaison in resolving conflicts/issues.</li><li>Risk Management and leadership of Risk Assessment activities •	Timely Escalation of issues as applicable and utilisation of project change controls.</li><li>Defining all necessary requirements for the Product(s) being developed by the project.</li><li>Managing and being accountable for a project budget, liaising with procurement to ensure timely acquisition of goods and materials.</li><li>Liaising with customers and Customers/Sales globally as applicable.</li></ul> Requirements <ul><li>Strong interpersonal, negotiating and influencing skills and the ability to build strong, credible relationships with multiple organization functions (internal and external).</li><li>Clear strategic thinker with the ability to execute on priorities.</li><li>Self-motivated with the ability to perform in a demanding environment.</li><li>Strong communication, negotiation and presentation skills including at senior level Results driven.</li><li>A professional level of business acumen and good commercial understanding.</li><li>Excellent organizational, time management and administrative skills.</li><li>Exceptional oral and written communication skills and the ability to disseminate critical information appropriately.</li><li>Project Management Professional preferred (e.g. PMP, Prince 2).</li><li>Agile Project Management experience, especially Agile/Waterfall combined projects is preferred, but not essential.</li><li>Good level of IT capability with detailed experience of Microsoft Office (MS Project, Excel, PowerPoint).</li><li>Flexibility and a willingness to travel.</li><li>Technical and commercial education/ experience related to Engineering Manufacturing in a similar industry would be beneficial.</li></ul>

Responsibilities: Team Leadership and Management <ul><li>Lead and supervise logistics and Imports/Exports teams, providing guidance, training, and support to ensure efficient execution of all logistics activities.</li><li>Foster a positive team culture that promotes collaboration, continuous learning, and operational excellence.</li></ul> Shipment and Freight Coordination <ul><li>Oversee the scheduling and coordination of inbound and outbound shipments to meet production and customer requirements.</li><li>Coordinate international shipments from all regions to Latin America, maintaining close communication with service providers to track orders and ensure service level compliance.</li></ul> Warehouse and Plant Operations <ul><li>Manage warehouse and plant logistics operations to ensure efficient material flow and optimal inventory handling.</li><li>Monitor and control distribution and logistics-related costs.</li></ul> Cross-functional Collaboration and Project Management <ul><li>Collaborate with cross-functional teams to develop and implement logistics strategies aligned with organizational objectives.</li><li>Coordinate supply chain projects and/or lead logistics team members in managing regional initiatives within the LAR region.</li><li>Work closely with internal stakeholders, external partners, and regulatory authorities to ensure project objectives are achieved, including but not limited to:</li><li>New Resale Operations: Assess feasibility and support implementation, ensuring supply chain efficiency and regulatory compliance.</li><li>Transportation Mode Expansion: Evaluate alternative transportation modes (e.g., cabotage) to optimize routes and reduce costs.</li><li>Warehousing Projects: Support the establishment and management of warehouses, ensuring compliance with regulations and efficient storage and distribution.</li><li>Market Analysis: Conduct research to identify logistics trends, opportunities, and potential partnerships.</li><li>Project Planning: Develop project plans, budgets, and timelines, ensuring effective execution.</li><li>Risk Assessment: Identify potential risks and propose mitigation strategies.</li><li>Documentation and Compliance: Ensure all permits, licenses, and documentation are obtained and maintained in line with regional and international regulations.</li><li>Reporting and Evaluation: Monitor project progress, report results, and evaluate business impact on logistics and supply chain operations.</li></ul> Compliance and Safety <ul><li>Manage the Imports/Exports team responsible for customs clearance, international transportation, and trade documentation.</li><li>Collaborate with external customs brokers to ensure accurate and timely submission of documentation.</li><li>Ensure full compliance with regulatory, trade, and company standards.</li><li>Support internal and external audits by providing accurate and timely information.</li><li>Promote safety by ensuring compliance with all applicable safety standards and legal requirements.</li></ul> Supplier and Service Provider Management <ul><li>Maintain regular communication with logistics suppliers and service providers.</li><li>Review supplier performance, investigate and resolve shipment-related issues, and ensure timely and reliable deliveries.</li></ul> Cost Control and Reporting <ul><li>Prepare and analyze logistics and trade-related reports, providing insights and recommendations to senior management.</li><li>Utilize data analytics and predictive tools to optimize logistics operations strategically.</li><li>Manage logistics process documentation and flowcharts with a focus on continuous improvement, productivity, and cost efficiency.</li></ul> Requirements: <ul><li>Bachelor’s degree in Supply Chain Management, Business, Engineering, or a related field (preferred).</li><li>Solid experience in logistics and/or other supply chain functions, including a minimum of 3 years in a leadership role.</li><li>Strong knowledge of customs regulations and logistics operations, including transportation, distribution, and warehousing.</li><li>Proven experience in global logistics operations, international trade, or supply chain management.</li><li>Excellent communication and interpersonal skills to work effectively with internal teams, external partners, and government authorities.</li><li>Strong analytical skills with the ability to interpret data, identify trends, and make informed decisions.</li><li>Proficiency in ERP systems (e.g., SAP) for logistics and trade management.</li><li>Detail-oriented mindset with a strong focus on accuracy and compliance.</li><li>Demonstrated problem-solving abilities to address operational challenges and implement effective solutions.</li><li>Professional certifications such as Six Sigma (Green or Black Belt), ISO 9001, Lean Management, APICS CSCP, or PMP are desirable.</li><li>Fluency in Portuguese and English is required; proficiency in Spanish is an advantage.</li></ul>

Responsibilities: Project Leadership &amp; Execution <ul><li>Lead multiple medium- to high-complexity New Product Development projects with full end-to-end ownership.</li><li>Demonstrate strong cross-functional leadership across global and multicultural teams.</li><li>Promote a diverse and inclusive workplace by recognizing and valuing individual differences and perspectives.</li></ul> Stakeholder &amp; Communication Management <ul><li>Identify stakeholder expectations and establish effective communication cadences.</li><li>Develop and execute the Project Communication Plan.</li><li>Lead periodic management-level project reviews.</li><li>Report project progress, risks, and issues to leadership and stakeholders.</li></ul> Financial &amp; Economic Management <ul><li>Manage project capital, expense, and resource expenditures to meet financial targets.</li><li>Support economic analysis, including alternatives evaluation, variance analysis, and cost calculations.</li><li>Track and report project progress and product costs.</li></ul> Planning, Risk &amp; Change Management <ul><li>Develop detailed project schedules, resource plans, and budget forecasts.</li><li>Execute integrated change management and control processes.</li><li>Perform effective project risk management, including creation, monitoring, and mitigation of risks.</li><li>Identify, address, and resolve project issues and impediments proactively.</li></ul> Continuous Improvement &amp; Collaboration <ul><li>Drive continuous improvement of existing project processes and implementation of new project components.</li><li>Coordinate internal resources across departments to ensure projects are delivered on time, on cost, and on quality.</li><li>Collaborate with cross-functional teams for problem-solving and brainstorming initiatives.</li></ul> Requirements: Education &amp; Critical Experience <ul><li>Bachelor’s degree in Engineering with 12–15 years of professional experience</li><li>Master’s degree in Engineering with 10–12 years of professional experience.</li><li>5–6 years of project management experience in industrial product or hardware .development environments.</li><li>Proven experience managing distributed and multicultural teams.</li></ul> Competencies Must Have <ul><li>In-depth understanding of Toll Gate / Stage Gate product development processes.</li><li>Strong experience in project management strategy and execution.</li><li>Extensive experience in stakeholder and requirements management.</li><li>Exposure to manufacturing processes such as molding, stamping, and plating.</li><li>Excellent verbal and written English communication skills with the ability to communicate .globally at all organizational levels.</li><li>Proven expertise in project planning, execution, and delivery.</li><li>Strong leadership skills to drive collaboration, accountability, and results.</li><li>Ability to develop and manage communication plans and responsibility (RACI) matrices.</li><li>Proficiency in Microsoft Project.</li><li>Proficiency in MS Office tools (Excel, Word, PowerPoint).</li><li>Experience with project ROI analysis (NPV, IRR, Payback Period).</li></ul> Preferred <ul><li>Exposure to regulatory approval processes (UL, CSA, CQC, VDE, etc.).</li><li>Experience in the terminal and connector industry.</li><li>Exposure to Agile Project Management methodologies.</li><li>PMP certification or equivalent project management credentials.</li></ul>

Responsibilities: Project Leadership &amp; Execution <ul><li>Lead and manage 2–3 complex product development projects from initiation through launch.</li><li>Ensure projects align with approved project charters, internal processes, and customer expectations.</li><li>Provide strong leadership to cross-functional and geographically distributed teams.</li><li>Drive a diverse and inclusive workplace, recognizing and valuing individual differences and perspectives.</li></ul> Stakeholder Management <ul><li>Identify, engage, and manage internal and external stakeholders.</li><li>Establish and maintain regular communication cadences to ensure transparency and alignment.</li></ul> Financial &amp; Cost Management <ul><li>Manage project capital, operating expenses, and resource allocations.</li><li>Ensure adherence to project budgets and achievement of financial targets.</li><li>Support economic and financial analyses, including alternatives evaluation, variance analysis, and cost calculations.</li></ul> Risk &amp; Change Management <ul><li>Develop, monitor, and control comprehensive project risk management plans.</li><li>Execute integrated change management and control processes to manage scope, cost, and schedule changes.</li></ul> Planning &amp; Reporting <ul><li>Develop detailed project schedules, resource plans, and budget forecasts.</li><li>Track, monitor, and report project progress, timelines, and product costs.</li><li>Lead management-level project reviews and provide regular status updates.</li></ul> Continuous Improvement <ul><li>Proactively identify and resolve project issues and impediments.</li><li>Drive continuous improvement initiatives and implement new project components, tools, and processes.</li><li>Collaborate with cross-functional teams (CFTs) to support problem-solving and brainstorming activities.</li></ul> Education &amp; Critical Experience <ul><li>Bachelor’s or Master’s degree in Engineering.</li><li>15–18 years of total professional experience.</li><li>Minimum of 8 years of project management experience in industrial product or hardware development.</li><li>Proven experience managing distributed and multicultural teams.</li></ul> Requirements: Core Competencies Must Have <ul><li>In-depth knowledge of Toll Gate / Stage Gate product development processes.</li><li>Strong expertise in project management methodologies and execution.</li><li>Demonstrated leadership in team management, performance management, mentoring, and talent development.</li><li>Extensive experience in stakeholder and requirements management.</li><li>Exposure to manufacturing processes such as molding, stamping, and plating.</li><li>Excellent English communication skills (verbal and written) with the ability to communicate at all organizational levels globally.</li><li>Strong background in project planning, execution, and risk management.</li><li>Proven ability to collaborate across functions and drive results.</li><li>Ability to develop and manage communication plans and RACI matrices.</li><li>Proficiency in Microsoft Project and MS Office tools (Excel, Word, PowerPoint).</li><li>Experience conducting project ROI analysis (NPV, IRR, Payback Period).</li><li>PMP or equivalent project management certification.</li></ul> Preferred <ul><li>Exposure to regulatory approval processes (UL, CSA, CQC, VDE, etc.).</li><li>Experience in the terminal and connector industry or related product domains.</li><li>Familiarity with Agile project management methodologies.</li></ul>

Responsibilities: Project Timeline: <ul><li>Identify and align projects goals and scope with PJM and PM, and breakdown tasks of tooling/process developments and qualification</li><li>Make/align tooling development and qualification timeline, assign tasks to Ops team include tooling development, materials purchase</li><li>Track and manage core team to execute project progress based on committed project schedule</li></ul> Project Cost: <ul><li>Lead Ops to simulate sample cost and production cost to achieve project landing zone target, lead Ops to optimize launch cost to the best</li><li>Budget and control scrap cost though leverage design and manufacturing process to meet project target during NPI phase</li></ul> Project Execution: <ul><li>Guide capacity planning, materials sourcing and manpower to support all builds in the plant.</li><li>Oversee the progression of tooling/process development, identify bottleneck and issues, organize Ops team to improve those bottleneck and issues.</li><li>Oversee risks assessment in project execution, stay interlock with PJM to make multigation plan and conduct the planned activities in Ops.</li><li>Finalize the Safe Launch plan for the appropriate mix of product, tool capability and demand with the approval of the PjM, Quality, MDPE, and PjE. a. Lead Safe Launch team meetings to assure successful HVM startup and manufacturing process qualification for attainment of required metrics for successful G5 handoff.</li><li>Align the budget with Ops team with the tooling list provided by MPDE-A, control total capital spending against CER.</li><li>Lead and coordinate line setup to conduct LVM sample builds and coordinate HVM tool builds.</li><li>Lead Ops to make ramp up plan, include materials, operations and tool capacity ramp up, ensure manufacture team take over production control smoothly after G5.</li></ul> Product Sustaining: <ul><li>Product migration, as a receiving or sending leader to execute product move in or move out, including project timeline, investment, cost control, machine/material/manpower preparation, safety stock, safe launch, etc.</li><li>Lead product capacity analysis and expand it through re-investment per estimation.</li></ul> Requirements: <ul><li>Bachelor degree, engineering background is better</li><li>PMP certification preferred</li><li>At least 5 years related working experience in project management, 1~2 years experience in connector/cable/cable assembly is better</li></ul>

Responsibilities: <ul><li>Take full ownership of one or more New Product Development (NPD) projects.</li><li>Lead core teams toward achieving common project objectives.</li><li>Manage project resources effectively to ensure projects are “staffed for success.”</li><li>Collaborate and negotiate with functional managers and the Project Approval Committee (PAC) to address and resolve resource constraints.</li><li>Ensure adherence to the defined product development process and maintain project discipline.</li><li>Keep the team focused on priorities and individual responsibilities.</li><li>Present regular project status updates to the PAC following the contract date.</li><li>Proactively identify risks and drive timely actions to maintain project momentum.</li><li>Resolve conflicts and manage controversial issues constructively.</li></ul>&nbsp;Requirements: Qualifications &amp; Experience <ul><li>Education: Bachelor’s degree required.</li><li>Experience: 5–10 years of experience in project management or a related field.</li><li>Industry Experience: Manufacturing experience is required.</li><li>Proven leadership skills in developing and managing cross-functional teams.</li><li>Demonstrated ability to create effective project plans, manage risks, and handle uncertainties.</li><li>Solid understanding of project management techniques, tools, and best practices.</li><li>Knowledge of manufacturing processes and operations.</li><li>Experience working in a matrix organization and navigating cross-functional dynamics.</li><li>Expertise in balancing time-to-market goals with quality commitments.</li><li>Strong critical thinking, problem-solving, and decision-making skills.</li><li>Excellent verbal communication skills (English proficiency required).</li><li>Certifications: Qualification in Project Management or equivalent; PMP certification preferred.</li></ul>

Responsibilities: Warehouse &amp; Materials Management <ul><li>Oversee all warehouse activities including receiving, storage, handling, and internal material movement to ensure compliance with cGMP, DEA, and safety regulations.</li><li>Develop and maintain systems for inventory management, accuracy, and traceability, including raw materials, components, packaging, and finished goods.</li><li>Ensure timely and compliant movement of materials to support production schedules and product release timelines.</li><li>Collaborate with Quality and Compliance teams to maintain cGMP storage practices, support inspections, and ensure readiness.</li></ul> Planning &amp; Supply Coordination <ul><li>Lead the site’s production and materials planning processes to ensure timely availability of materials and resources to meet manufacturing demands.</li><li>Manage and optimize the site’s Master Production Schedule (MPS), material requirement planning (MRP), and capacity planning tools.</li><li>Coordinate with corporate Supply Chain and Procurement functions to align site planning with supplier performance and external manufacturing dependencies.</li></ul> Project Management &amp; Integration <ul><li>Serve as a site-level project manager for cross-functional initiatives including new product introductions (NPIs), facility readiness, equipment onboarding, and continuous improvement projects.</li><li>Develop project timelines, resource allocations, risk assessments, and stakeholder communication plans to ensure successful project execution.</li><li>Support greenfield and expansion activities by coordinating logistics, materials, and equipment staging activities.</li></ul> Systems &amp; Process Development <ul><li>Lead implementation and optimization of ERP and warehouse management systems to enable efficient and compliant operations.</li><li>Develop and implement SOPs, training programs, and KPIs across warehouse and planning functions.</li><li>Identify opportunities for process automation, waste reduction, and continuous improvement in site logistics operations.</li></ul> Requirements: Qualifications / Experience: <ul><li>Bachelor’s degree in Supply Chain, Engineering, Business, Operations Management, or related field.</li><li>7+ years of progressive experience in warehouse, planning, or project management roles within pharmaceutical or highly regulated industries.</li><li>Strong understanding of cGMPs, DEA requirements for controlled substances, and sterile manufacturing logistics.</li><li>Proven experience implementing ERP systems (SAP, Oracle, etc.) and managing warehouse or supply chain digital tools.</li><li>PMP certification or formal project management training strongly preferred.</li></ul> Skills/Competencies: <ul><li>Strong organizational, analytical, and problem-solving skills.</li><li>Effective leadership and team-building abilities across cross-functional stakeholders.</li><li>Proficiency in project management tools and planning systems.</li><li>Excellent verbal and written communication with the ability to influence at all levels.</li><li>High sense of ownership, attention to detail, and adaptability in a fast-paced, startup environment.</li><li>Commitment to compliance, quality, and patient-centered operations.</li></ul>

Responsibilities: Project Timeline: <ul><li>Identify and align projects goals and scope with PJM and PM, and breakdown tasks of tooling/process developments and qualification</li><li>Make/align tooling development and qualification timeline, assign tasks to Ops team include tooling development, materials purchase</li><li>Track and manage core team to execute project progress based on committed project schedule</li></ul> Project Cost: <ul><li>Lead Ops to simulate sample cost and production cost to achieve project landing zone target, lead Ops to optimize launch cost to the best</li><li>Budget and control scrap cost though leverage design and manufacturing process to meet project target during NPI phase</li></ul> Project Execution: <ul><li>Guide capacity planning, materials sourcing and manpower to support all builds in the plant.</li><li>Oversee the progression of tooling/process development, identify bottleneck and issues, organize Ops team to improve those bottleneck and issues.</li><li>Oversee risks assessment in project execution, stay interlock with PJM to make multination plan and conduct the planned activities in Ops.</li><li>Finalize the Safe Launch plan for the appropriate mix of products, tool capability and demand with the approval of the PM, Quality, MDPE, and PjE. a. Lead Safe Launch team meetings to ensure successful HVM startup and manufacturing process qualification for attainment of required metrics for successful G5 handoff.</li><li>Align the budget with the Ops team with the tooling list provided by MPDE-A, control total capital spending against CER.</li><li>Lead and coordinate line setup to conduct LVM sample builds and coordinate HVM tool builds.</li><li>Lead Ops to make ramp up plan, include materials, operations and tool capacity ramp up, ensure manufacture team take over production control smoothly after G5.</li></ul> Product Sustaining: <ul><li>Product migration, as a receiving or sending leader to execute product move in or move out, including project timeline, investment, cost control, machine/material/manpower preparation, safety stock, safe launch, etc.</li><li>Lead product capacity analysis and expand it through re-investment per estimation.</li></ul> Requirements: <ul><li>Bachelor’s degree, engineering background is better</li><li>PMP certification preferred</li><li>At least 5 years’ related working experience in project management, 1~2 years’ experience in connector/cable/cable assembly is better</li><li>Fluent oral and written/reading in English</li><li>Experience in IT Project Manager, Data Center Business or digital networking project is an advantage.</li></ul>

Responsibilities: <ul><li>Take total ownership of one or more New Product Development projects&nbsp;</li><li>Lead the Core Team toward a common objective.&nbsp;</li><li>Manage resources:&nbsp;&nbsp;</li><li>Ensure the project is “staffed for success”&nbsp;&nbsp;</li><li>Negotiate with functional managers and Project Approval Committee (PAC) to alleviate resource constraints as needed&nbsp; "Discipline the System"&nbsp;</li><li>Ensure that the team are operating according to the development process&nbsp;</li><li>Keep people focused on the matters at hand as well as their area of responsibility&nbsp;</li><li>Report out project status to PAC following contract date</li><li>Be proactive to take actions and get thing done</li><li>Resolve conflict and controversial issues&nbsp;</li></ul> Requirements: <ul><li>5-10 years working experience in project management area or equivalent</li><li>Leadership proven skills in leading, developing, and managing teams&nbsp;</li><li>Demonstrated Ability to create effective project plans, risk management, uncertainty management</li><li>knowledge of project management techniques and tools</li><li>Knowledge of manufacturing processes Knowledge of a matrix organization and how to navigate it</li><li>Project management expertise to drive time to market balanced with commitment to quality&nbsp;</li><li>Critical thinking and problem-solving skills</li><li>Good oral English&nbsp;</li><li>Qualification in project management or equivalent, PMP is preferred</li></ul>

Responsibilities:&nbsp; <ul><li>Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations&nbsp;</li><li>Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines.&nbsp;</li><li>Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits.&nbsp;&nbsp;</li><li>Ensures supply chain/purchasing has current up to date data and support purchasing requirements.&nbsp;</li><li>Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice.&nbsp;&nbsp;</li><li>Communicates the customer goals and represents the customer interests to the local GGI team.&nbsp;&nbsp;</li><li>Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval.&nbsp;&nbsp;</li><li>Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis.&nbsp;&nbsp;</li><li>Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.).&nbsp;</li><li>Owner of T-minus schedule to facilitate changes and bringing all departments together for success.&nbsp;</li><li>Maintains a professional appearance at all times. Treats the customer with dignity and respect.&nbsp;</li></ul>&nbsp;Internal &amp; External Communication:&nbsp; <ul><li>Daily reconciliation of delays and communications need activities as required.&nbsp;</li><li>Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis.&nbsp;&nbsp;</li><li>Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility)&nbsp;</li><li>Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise.&nbsp;&nbsp;</li><li>Weekly inventory status checks. SR&nbsp;&nbsp;</li><li>Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations.&nbsp;&nbsp;</li></ul>&nbsp;Inventory Management: <ul><li>Ensures customer inventory sheet to be current and up to date par levels.&nbsp;</li><li>Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR&nbsp;</li><li>Provides customer feedback to help customer reduce costs through inventory management.&nbsp;</li><li>Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR&nbsp;</li><li>Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR&nbsp;</li></ul>&nbsp;Quality: <ul><li>Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety).&nbsp;&nbsp;</li><li>Compares FACs against goals.&nbsp;&nbsp;</li><li>Ownership of CSI and drives the process as outlined in GG policy and procedures.&nbsp;</li></ul>&nbsp;Cost Management: <ul><li>Conducts weekly documented billing checks to ensure items billed.&nbsp;</li><li>Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force.&nbsp;</li></ul>&nbsp;Targets: <ul><li>Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM&nbsp;</li><li>Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR&nbsp;</li></ul>&nbsp;Requirements: Education:&nbsp; <ul><li>High School Diploma or GED required&nbsp;&nbsp;</li><li>Associates degree or degree from a 4 year university or college is preferred&nbsp;</li></ul>&nbsp;Work Experience:&nbsp; <ul><li>Proven Account Management skills required in order to create, maintain, and enhance customer relationships&nbsp;&nbsp;</li><li>Minimum of 3 years of account/project management experience.&nbsp;&nbsp;</li></ul>&nbsp;Technical Skills: (Certification, Licenses and Registration)&nbsp; <ul><li>Extremely detail oriented&nbsp;&nbsp;</li><li>Technical and analytical competence (understands software, hardware, networks, etc.)&nbsp;</li><li>Motivated, goal oriented, and persistent&nbsp;&nbsp;</li><li>High level of initiative and works well in a fast paced, team environment&nbsp;</li><li>Handles stressful situations and deadline pressures well&nbsp;&nbsp;</li><li>Plans and carries out responsibilities with minimal direction&nbsp;&nbsp;</li><li>Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:&nbsp;</li><li>Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool.&nbsp;&nbsp;</li><li>United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info)&nbsp;</li><li>American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS &amp; Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process.&nbsp;&nbsp;</li><li>British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change&nbsp;</li><li>Virgin Airlines: Take weekly photos of menu items and submit them to Virgin; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ.&nbsp;&nbsp;</li></ul>&nbsp;Language / Communication Skills:&nbsp; <ul><li>Excellent written and oral communication skills&nbsp;&nbsp;</li><li>Bilingual is a plus.&nbsp;&nbsp;</li></ul>

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10 pmp Jobs found

Senior Project Management Engineer

Logistics Supervisor

Staff Project Manager Engineer

Principal Project Manager Engineer

Senior Project Management Engineer

Senior Project Manager Engineer

Manager, Site Logistics & Project Integration

Local Project Manager Engineer

Sr. Project Manager Engineer

Customer Account Manager

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Skills

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10 pmp Jobs found

Senior Project Management Engineer

Logistics Supervisor

Staff Project Manager Engineer

Principal Project Manager Engineer

Senior Project Management Engineer

Senior Project Manager Engineer

Manager, Site Logistics & Project Integration

Local Project Manager Engineer

Sr. Project Manager Engineer

Customer Account Manager

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WhiteCrow is on a mission to connect companies with the best talent across the globe.