Sr. Brand Manager

Logistics Analyst (Project Management)

Packaging Technologist

EUC Operations Lead

Packaging Engineering

Assistant R&D Manager

Quality Control Supervisor

Operation Supervisor

Senior Packaging Technician

Customer Account Manager

Responsibilities: <ul><li>A brand strategist - Curate the brand strategy by mapping consumer and competitor insights and trends and&nbsp;operationalize it by co-developing an Annual Grid of activities with the Leadership based on the category strat plan in multiple markets across South East Asia utilizing Brand Growth System approach/method</li><li>A product imagineer - Develop creative solutions to innovate and transform the products to be relevant in the&nbsp;current context and suited to the consumers’ need and purpose</li><li>An owner of remarkable commercial success - Have complete clarity and command on the P&amp;L, orient yourself towards driving a positive impact on the top and bottom-line margin and improving profitability by carefully&nbsp;planning investments for long-term brand building</li><li>A storyteller of the brand - Craft a detailed story for communicating your brand in an evocative way and give way&nbsp;to outstanding media planning</li><li>A mirror of the consumer - Be a fly on the wall and constantly practice social listening to be glued to everyday&nbsp;consumer chatter, seek consumer footprints across online and offline touchpoints of the consumer journey and&nbsp;swiftly act on the inputs received through an analysis of promotions, packaging, advertising etc.</li></ul> Requirements: <ul><li>A Master’s degree, MBA in Marketing or Brand communication from a reputed Business school is preferred</li><li>5-10 years of Prior brands / product management experience in the F&amp;B (preferable) with an understanding of how&nbsp;the FMCG Industry operates</li><li>Passionate about International brand building</li><li>Food | Music | Fashion &amp; Lifestyle lover</li><li>SEA Consumers &amp; Cultural obsessed</li><li>Experience in delivery of creative breakthrough and dynamic through-the-line 360 campaigns</li><li>Working understanding of how to create brand love, P&amp;L and lever</li></ul>

Responsibilities: <ul><li>Direct responsibility for the Logistics Savings Pipeline of cost-saving projects, spanning 1-3 years</li><li>Active Projects: Tactical management of project timelines &amp; task completion</li><li>Medium-Term Projects: Prioritization and resource planning to move projects from Potential to Implemented, and to accelerate and expand existing initiatives</li><li>Long Term Projects: Identification of new potential projects to keep the pipeline growing</li><li>Partner with regional supply chain &amp; plant leaders to identify new cost savings projects and manage existing projects from conception to realization</li><li>Enable success of projects, while still driving accountability to project leads and the benefiting site,&nbsp;</li><li>creating a culture of continuous improvement.</li><li>Work closely with Finance to build business cases supporting each project, document project assumptions, and gain financial approval systematically</li><li>Integrate project pipeline in regular forecasting cadence, with a clear understanding of changes vs. prior cycle, roadblocks or gating items needing resolution, and opportunities to accelerate or pull-in other projects to close gaps</li><li>Track attainment to forecast on a monthly basis, including pareto analysis of any misses &amp; gap closure plan</li><li>Challenge existing targets &amp; identify opportunities for further improvements by partnering with the Global Logistics, Global Trade Services organizations, and other company Business Units</li><li>Document best practices / framework for continuously improving &amp; building pipeline into the future.</li></ul> Requirements: <ul><li>Bachelor’s degree in supply chain management, Business Administration, Information Systems, or a related field. A Masters degree is preferred.</li><li>Proven experience 5+ years in freight management, logistics, or supply chain planning, preferably in a manufacturing or freight carrier environment.</li><li>Experience leading projects to completion with proven results.</li><li>Strong inter-personal skills and demonstrated ability to work across cultures to achieve results.</li><li>Organized &amp; methodical approach to project management, with the ability to keep various projects on track simultaneously</li><li>Knowledge of freight optimization methods, including packaging &amp; palletization improvement, consolidation, incoterm strategy, mode and route optimization, premium freight management, and carrier negotiation.</li><li>Comprehensive knowledge of supply chain planning, logistics, inventory management, and financial forecasting</li><li>Proficiency in utilizing master data management tools and systems (e.g., SAP MDG, Informatica MDM, etc.).</li><li>Solid understanding of data governance principles, data quality management, and data lifecycle management.</li></ul>

Responsibilities: <ul><li>Responsible for identification of value transformation/cost efficiency projects &amp; ensure successful implantation of the initiatives through due qualifications and cross functional collaboration.&nbsp;</li><li>Create technical drawings, Review and approve artwork changes for Enstek site for all Pringles SKU&nbsp;like canister, flexibles, cartons, cases &amp; all types of consumer promotions.</li><li>End to end&nbsp;packaging support for new plant vertical start up.&nbsp;</li><li>Supply chain support for Plant operational issues/Trouble shooting/PM quality rejections.&nbsp;</li><li>Review &amp; validation of all type of packaging master data’s, BOM in the system.</li><li>Review historical data, performance and quality issues in all packaging lines to assess the improvement opportunities. Provide recommendations/ implementation plan to improve Enstek pringles&nbsp;and other Snacks sites for improved $/kg packaging improvement. Ensuring company systems including SCR process are followed.</li><li>Support alternate vendor development pipe line for future generation packaging.</li><li>Development of material testing protocols&nbsp;&amp; validation for new SKU/ new food development process &amp; SOP.</li><li>Develop Loadbility matrix &amp; update SC team time to time.</li><li>Contribute &amp; drive the development &amp; implementation of packaging optimization/ improvements for Pringles&nbsp;and other Snacks category.&nbsp;</li><li>Supports environmental sustainability agenda for Enstek&nbsp;&amp; Thailand plant with focus on the&nbsp;industry and company commitments.&nbsp;</li><li>Accountable for successful handover of responsibility for launched/ renovated products to Supply Chain by completing documentation and training relevant personnel in new products and processes</li><li>Prepares and maintains material specifications ensuring materials comply with all relevant Governmental requirements for food packaging.</li></ul> Requirements: <ul><li>Bachelor’s degree in food, packaging, material science or related field with min 6-8 years of experience in a packaging development related environment within FMCG food /Snacks industry&nbsp;</li><li>Strong negotiation and influencing skills.</li><li>Fluency in English – Oral and Written communication is Must</li><li>Detailed understanding of the packaging material performance and product requirements.&nbsp;</li><li>Strong team interaction skills to allow maximum influence on the business operation</li><li>Strong technical, analytical, communication and project management skills&nbsp;</li></ul>

Responsibilities: <ul><li>Strategy and Vision: Develop and execute a forward-thinking EUC strategy aligned with the overall IT and business objectives.</li><li>Identify emerging technologies and trends to enhance the end-user experience and drive innovation.</li><li>Service Delivery and Management: Oversee the delivery and management of all end-user computing services, including desktop support, laptop management, mobile device management (MDM), virtual desktop infrastructure (VDI), software deployment, and collaboration tools.</li><li>Team Leadership and Development: Lead, mentor, and develop a high-performing EUC team. Foster a collaborative and results-oriented work environment.</li><li>Manage team resources, budgets, and performance.</li><li>End-User Experience: Champion the end-user experience, ensuring that services are user-friendly, reliable, and meet the needs of the business.</li><li>Implement mechanisms for gathering user feedback and continuously improving services.</li><li>Security and Compliance: Ensure the security and compliance of all end-user devices and systems, adhering to company policies and industry best practices.</li><li>Collaborate with the security team to implement and enforce security measures.</li><li>Asset Management: Oversee the procurement, deployment, maintenance, and disposal of Client’s end-user hardware and software assets.</li><li>Ensure accurate inventory management and cost-effectiveness.</li><li>Vendor Management: Manage relationships with relevant technology vendors, ensuring service level agreements (SLAs) are met and value for money is achieved.</li><li>Evaluate and select new vendors as needed.</li><li>Collaboration and Communication: Collaborate effectively with other IT departments (e.g., Infrastructure, Security, Applications) and business stakeholders to ensure seamless integration of EUC services.</li><li>Communicate effectively with all levels of the organization on EUC-related matters.</li><li>Problem Management and Resolution: Oversee the resolution of complex end-user issues, ensuring timely and effective solutions.</li><li>Implement proactive measures to prevent recurring problems.</li><li>Budget Management: Develop and manage the EUC budget, ensuring cost-effective operations and investments.</li><li>Project Management: Oversee the execution of key Technology projects from initiation to successful completion, defining project scope and objectives, develop project plans and ensuring on-time and within-budget delivery while maintaining exceptional quality.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Information Technology, or a related field. Masters degree preferred.</li><li>Minimum of 20 years of progressive experience in IT, with at least 10 years in a leadership role managing end-user computing services.</li><li>Strong technical knowledge of end-user hardware, operating systems (Windows, macOS), mobile platforms (iOS, Android), desktop virtualization technologies (e.g., Citrix, VMware Horizon, Windows365), collaboration tools (e.g., Microsoft 365) and Video Conferencing technologies (Crestron, Microsoft Teams Room).</li><li>Experience with modern device management tools and methodologies (e.g., Intune, Jamf).</li><li>Solid understanding of ITIL frameworks and service management principles.</li><li>Excellent leadership, communication (written and verbal), interpersonal, and presentation skills.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Experience managing budgets and vendor relationships.</li></ul>

Responsibilities: <ul><li>Packaging RDO for development and design</li><li>Discuss with PE, customer and RDO based on requirements for product packaging, and design the product packaging based on policy and standards</li><li>Confirm packaging design, apply for proofing and send to FSR for detection; evaluate the samples according to testing results</li><li>Conduct drawing control through PDMLink and other related systems</li><li>Collect ECR information and release ECR after conducting feasibility evaluation. to ensure the product packaging design meet requirements and comply with established standards and processes</li><li>Develop and set the standards and criteria for all packaging material and testing to ensure the packaging to meet the customers requirement and quality.</li><li>Product packaging improvement and cost saving</li><li>Implement the product packing improvement project to meet customers need, reduce cost and protect environment etc.</li><li>Collect market information and provide the feedback to purchasing department.</li><li>Participate in the supplier’s assessment, to support the supplier selection.</li><li>Commitment to Document of responsibility of environmental protection, occupational health, fire and safety production (IV).</li><li>Attend EHS training and review EHS lesson learn. Make sure achieve EHS target and keep my working safety</li><li>Precisely understand customer &amp; RDOs needs</li><li>Responsible for development and design of packaging RDO based on product requirements.</li><li>BOM evaluation based on customers requirement and quality</li><li>Qualification of Packaging materials.</li><li>Supplier development and assessment.&nbsp;&nbsp;</li><li>Work with Global COE Assembly to drive continuous improvement</li><li>Create the packaging specification for each product.</li><li>Impart trainings and development for new joiners, Technical Trainees etc.</li><li>Review of deployment</li><li>Review ISO documents and update, Engage in ISO audits.</li></ul> ﻿Requirements: <ul><li>Bachelor in Major in Design or Packaging Engineering&nbsp;</li><li>3+ years’ experience and practitioner in the automation assembly and Tooling Design &amp; Development</li><li>CAD Knowledge Must, preferably Pro E / Creo &amp; Auto-cad, Solidworks.</li><li>Computer Knowledge, MS Office etc, SAP knowledge added advantage</li><li>Integrity; Accountability; Communication; Outgoing&nbsp;</li><li>Ergonomic and lean manufacturing practitioner.</li></ul>

Purpose of the role: <ul><li>Create new and improve existing foods and processes by applying technical, food science and culinary skills in cereals through complex formulas, processing procedures and specifications for new products, product enhancements, and cost reductions to meet project needs in a constantly evolving business environment.</li><li>Capable of working at a fast and agile pace on multiple projects simultaneously, whilst interacting successfully with internal and external stakeholders.</li></ul> Responsibilities: <ul><li>Key contributor within the experienced R&amp;D team supporting all development and commercialization aspects (including Food &amp; Packaging) of new product introductions, as well as productivity and quality improvements of existing products.</li><li>Develop experimental formulas, processing procedures, and specifications for raw ingredients, subassemblies, and finished products for simple new product, product improvement, and cost optimization by applying technical, food science and culinary skills and by interpreting consumer and customer needs and assembling input from cross-functional teams. Effective collaboration and communication cross functionally.</li><li>Evaluate ingredients and processing techniques to identify and commercialize product improvement and cost optimization opportunities.</li><li>Prepare prototype products to the design brief and present to the business through leading effective food reviews.</li><li>Design, plan and execute experiments for bench top, pilot plant and plant trials, gather and analyze data, document and report results, and make recommendations.</li><li>Ensure successful start-ups of new products, product improvements, cost reductions, and ingredient, formula, specification, or process changes from product concept development, formulation design, prototype development, cost calculation, specifications, quality assessment, legislation compliance checks and claim assessments.</li><li>Document all work according to guidelines and provide timely project reports to ensure good communication of project status, progress, issues and timeline.</li><li>Support labeling, nutritional, regulatory, quality and food safety efforts.</li><li>Create Nutritional Label Information.</li><li>Actively research for opportunities, trends, consumer insights and competitor landscape.</li><li>Develop and maintain understanding of local/regional regulations &amp; legal requirements and their standards. Develop claims and products at EU level, ensure approval for each launch country with regional Regulatory Affairs &amp; Legal functions.</li></ul> Requirements: Knowledge: <ul><li>Bachelor’s degree in food science, Food Engineering, Chemistry or related fields desirable.</li></ul> Experience: <ul><li>1-3 + years of industrial experience in the food industry.</li></ul> Skills and Abilities: <ul><li>Knowledge and experience with ingredient functionality, product design and formulation, and commercialization</li><li>Solid knowledge and understanding of food chemistry, food processing, and food functionality.</li><li>Strong technical and project management skills with results orientation</li><li>Excellent written and verbal communication skills; able to effectively communicate to all levels within the organization.</li><li>Professional working proficiency in English (Reading, Writing and Speaking).</li><li>Ability to collaborate cross-functionally, building strong relationships across R&amp;D, Marketing, Finance, Procurement, Quality, Manufacturing, Planning and External Stakeholders.</li><li>Ability to effectively influence others and get results through working with a diverse team, and to continuously challenge assumptions to seek innovative solutions.</li><li>Demonstrated ability to prioritize and manage complexity.</li><li>Executional excellence, personal leadership, time management, organization, and problem solving competencies.</li><li>Ability to be flexible and adaptable to move with a changing environment.</li><li>Ability to define problems, collect data, establish facts, draw valid conclusions, and offer solutions.</li><li>Ability to thrive in a face-moving, dynamic, team environment that encompasses end-to-end development (concept and exploration through manufacturing scale up, start up and process optimization).</li><li>Passion for food and the environment</li><li>Ability to work flexibly when required. Interstate and overseas travel may be required</li></ul>

Role Description: <ul><li>A concise overview of the job The Supervisor, Quality Control is responsible for overseeing the day-to-day operations of the QC raw material testing group.</li><li>Supervision and enforcing cGMP’s, GLP’s, conducting investigations, method transfers, verifications of compendia methods and training of new employees.</li><li>All incumbents are responsible for following applicable Division &amp; Company policies and procedures.</li><li>Scope of Authority - span of control (work unit, site, department, division, etc.), monetary value of budget/spend authority (capital, operating, etc.), P&amp;L responsibility, etc.</li><li>Supervisory responsibilities within a single site.</li></ul> Responsibilities: <ul><li>QC Lab Management- Supervise day-to-day operations of QC Laboratory to ensure that cGMP’s, GLP’s and all other applicable compendial requirements are met.</li><li>Ensure that the testing is done as per the approved monograph procedures, investigate and take corrective actions, document investigation findings and coordinate the approval process of investigations.</li><li>Interact with Planning, Purchasing, Supply Chain, Production, QA for timely release of raw materials, excipient and packaging components.</li><li>Coordinate Analytical Methods Transfer projects. Identify and implement procedures to reduce cost of goods.</li><li>Develop systems and processes for proactive management of laboratory logistics and instrumentation.</li><li>Oversee ordering of lab supplies in observance of Departmental Budget constraints.</li><li>Workload Management- Coordinate workload sharing with other groups in QC and develop action plans to improve the working environment and for maximization of laboratory efficiency.</li><li>Prepare monthly report of the issues, work done, any employee related issues and conduct bi-weekly audits of the analyst’s notebooks.</li><li>SOPs - Review/update SOP’s, procedures and monographs for the QC Group as needed.</li><li>Review and comment on the articles affecting QC in the USP Supplements and Pharmacopeial Forums.</li><li>Conduct periodic audits of the analyst notebooks and instrument logbooks to ensure compliance of cGMP’s.</li><li>Staff Development-Evaluate potential candidates for QC; performance evaluation of direct reports.</li><li>Provide training in all procedures/instrumentation/techniques, including but not limited to HPLC, UV-Vis, IR, and Raw Material, Finished Product, Stability testing. 15% Total	100% Qualifications&nbsp;</li></ul> Requirements: Education &amp; Experience <ul><li>Minimal acceptable level of education, work experience and certifications required for the job</li><li>BS in chemistry or related discipline with 10+ years’ experience in pharmaceutical testing OR MS in Chemistry or related discipline with 7+ years’ experience in pharmaceutical testing.</li><li>3+ years’ QC lab supervisory experience in pharmaceutical industry.</li><li>Demonstrated management and leadership experience with strong interpersonal and influencing skills.</li></ul> Knowledge&nbsp; <ul><li>Proficiency in a body of information required for the job e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.</li><li>Expert knowledge of applicable safety and standards guidelines, such as SOP, cGMP, GLP, DEA regulations and/or SDS.</li><li>Strong knowledge and proficiency required with laboratory techniques/instruments, such as HPLC, GC, analytical balance, pipette, burette, oven, UV-vis spectrophotometer, dissolution tester, pH meter, etc.</li><li>Strong knowledge and proficiency preferred with Empower, Track Wise and Labware LIMS.</li></ul> Skills &amp; Abilities	 <ul><li>Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing etc.</li><li>Organizational Support- Follows policies and procedures; completes administrative tasks correctly and on time; supports organizations goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.</li><li>Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.</li><li>Supervising People- Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates activities; is available to staff; provides regular performance feedback; develops subordinates skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills.</li><li>Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.</li><li>Demonstrated flexibility in carrying out varied assignments in a high-quality work environment.</li><li>Excellent written and oral communications skills with a strong emphasis on organizational capabilities.</li></ul> Physical Requirements	 <ul><li>Physical &amp; mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc.</li><li>Employee is frequently required to use hands to handle or feel.</li><li>The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision.</li><li>The noise level in the work environment is usually moderate.</li><li>The work environment is representative of a group laboratory environment.</li><li>QC Lab Management, Workload Management, SOPs, Staff Development</li></ul>

Overview: <ul><li>This position will lead within operations both manufacturing and packaging teams in Somerset, NJ.</li><li>Reporting to one of the operation Managers, operation Supervisors lead teams in designated technology areas and product trains at the site, directs and coordinates the activities of department operators , conduct performance reviews, interact with support departments, and drive efficiencies initiatives within operations.</li><li>The Somerset, NJ site produces oral solid and liquid dosage form pharmaceuticals.</li></ul> Responsibilities: <ul><li>Will lead oral solid dosage form manufacturing and packaging teams as assigned.&nbsp;</li><li>First shift leader with start time 6:00 am to 2:00 pm (8 hr. - 5 days/week) or 5:45 am to 4:00 pm (10 hr, 4 days/week).&nbsp;</li><li>Discussion with Manager on the right fit and team needs.&nbsp;</li><li>Develop, recommend, and implement measures to improve production methods, equipment performance, and quality of product&nbsp;</li><li>Track production processing and material management in SAP&nbsp;</li><li>Daily metrics reporting such as variances in production, labor hours and downtime, track and report operator performance and attendance&nbsp;</li><li>Oversee completion of GPM records and standard operating procedures required within operations&nbsp;</li><li>Participate and develop plans for improving a safe work place and culture of identifying, reporting, and fixing unsafe conditions and behaviors within the site and our work teams.&nbsp;</li><li>Work with cross functional groups to accomplish objectives including finance, procurement, operations, supply chain, maintenance, facilities, technical services, security, quality assurance, and quality control as appropriate.&nbsp;</li><li>Under the direct supervision of a leader and able to communicate progress, needs, requirements, and issues effectively for assigned work for yourself and your teams.&nbsp;</li><li>Carry out all duties in accordance with Good Manufacturing practices (cGMP) and standard operations procedures.&nbsp;</li></ul> Requirements: Qualifications and Education Requirements: <ul><li>Associates degree or higher preferred&nbsp;</li><li>5+ years of pharmaceutical packaging OR manufacturing experience&nbsp;</li><li>2+ years’ experience leading/supervising in a manufacturing environment&nbsp;</li><li>Working knowledge of SAP or another ERP system&nbsp;</li><li>Excellent written communication skills</li></ul>

Responsibilities: <ul><li>Coordinates each Operator’s responsibilities during each shift.</li><li>Monitors the packaging process to ensure schedule is met within standards.</li><li>Conducts final audit of Batch Records, including MAPICS transactions, prior to going to Packaging BR Reconciler; Is qualified and capable of running all packaging equipment across the entire packaging department.</li><li>Conducts preliminary review of all daily Batch Production Record (BPR) for the line and logbook documentation to ensure detail and accuracy.</li><li>Accurately reviews BPRs steps for completeness and accuracy.</li><li>Request components, labels and inserts per the BPR.</li><li>Set up packaging machinery; accurately sets equipment programming according to BPRs and SOPs.</li><li>Conduct basic set ups, starts, operates, adjusts, troubleshoots and tears down packaging lines.</li><li>Conduct sampling: Collects samples from each batch and submits to QA for retained samples.</li><li>Executes procedures to complete tasks in a compliant and safe manner.</li><li>Conducts verification of line/equipment cleaning and documents per SOP.</li><li>Executes procedures used to clean pharmaceutical packaging equipment and facilities.</li><li>Competently conducts Master Cleans and Line Clearances.</li></ul> Requirements: <ul><li>Must be able to stand for long periods of time (8 or 12 hour shifts), lift at least 35 pounds, climb ladders, wear a dust mask or respirator and pass associated respirator tests and/or requirements, and be able to wear all required PPE, including safety glasses, ear plugs, and safety shoes.</li><li>Dexterity - ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.</li><li>Vision - ability to see details at close range (within a few feet of the observer).</li><li>Multi-limb Coordination - ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting or standing.</li></ul>

Responsibilities:&nbsp; <ul><li>Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations&nbsp;</li><li>Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines.&nbsp;</li><li>Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits.&nbsp;&nbsp;</li><li>Ensures supply chain/purchasing has current up to date data and support purchasing requirements.&nbsp;</li><li>Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice.&nbsp;&nbsp;</li><li>Communicates the customer goals and represents the customer interests to the local GGI team.&nbsp;&nbsp;</li><li>Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval.&nbsp;&nbsp;</li><li>Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis.&nbsp;&nbsp;</li><li>Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.).&nbsp;</li><li>Owner of T-minus schedule to facilitate changes and bringing all departments together for success.&nbsp;</li><li>Maintains a professional appearance at all times. Treats the customer with dignity and respect.&nbsp;</li></ul>&nbsp;Internal &amp; External Communication:&nbsp; <ul><li>Daily reconciliation of delays and communications need activities as required.&nbsp;</li><li>Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis.&nbsp;&nbsp;</li><li>Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility)&nbsp;</li><li>Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise.&nbsp;&nbsp;</li><li>Weekly inventory status checks. SR&nbsp;&nbsp;</li><li>Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations.&nbsp;&nbsp;</li></ul>&nbsp;Inventory Management: <ul><li>Ensures customer inventory sheet to be current and up to date par levels.&nbsp;</li><li>Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR&nbsp;</li><li>Provides customer feedback to help customer reduce costs through inventory management.&nbsp;</li><li>Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR&nbsp;</li><li>Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR&nbsp;</li></ul>&nbsp;Quality: <ul><li>Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety).&nbsp;&nbsp;</li><li>Compares FACs against goals.&nbsp;&nbsp;</li><li>Ownership of CSI and drives the process as outlined in GG policy and procedures.&nbsp;</li></ul>&nbsp;Cost Management: <ul><li>Conducts weekly documented billing checks to ensure items billed.&nbsp;</li><li>Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force.&nbsp;</li></ul>&nbsp;Targets: <ul><li>Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM&nbsp;</li><li>Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR&nbsp;</li></ul>&nbsp;Requirements: Education:&nbsp; <ul><li>High School Diploma or GED required&nbsp;&nbsp;</li><li>Associates degree or degree from a 4 year university or college is preferred&nbsp;</li></ul>&nbsp;Work Experience:&nbsp; <ul><li>Proven Account Management skills required in order to create, maintain, and enhance customer relationships&nbsp;&nbsp;</li><li>Minimum of 3 years of account/project management experience.&nbsp;&nbsp;</li></ul>&nbsp;Technical Skills: (Certification, Licenses and Registration)&nbsp; <ul><li>Extremely detail oriented&nbsp;&nbsp;</li><li>Technical and analytical competence (understands software, hardware, networks, etc.)&nbsp;</li><li>Motivated, goal oriented, and persistent&nbsp;&nbsp;</li><li>High level of initiative and works well in a fast paced, team environment&nbsp;</li><li>Handles stressful situations and deadline pressures well&nbsp;&nbsp;</li><li>Plans and carries out responsibilities with minimal direction&nbsp;&nbsp;</li><li>Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:&nbsp;</li><li>Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool.&nbsp;&nbsp;</li><li>United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info)&nbsp;</li><li>American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS &amp; Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process.&nbsp;&nbsp;</li><li>British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change&nbsp;</li><li>Virgin Airlines: Take weekly photos of menu items and submit them to Virgin; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ.&nbsp;&nbsp;</li></ul>&nbsp;Language / Communication Skills:&nbsp; <ul><li>Excellent written and oral communication skills&nbsp;&nbsp;</li><li>Bilingual is a plus.&nbsp;&nbsp;</li></ul>

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12 packaging Jobs found

Sr. Brand Manager

Logistics Analyst (Project Management)

Packaging Technologist

EUC Operations Lead

Packaging Engineering

Assistant R&D Manager

Quality Control Supervisor

Operation Supervisor

Senior Packaging Technician

Customer Account Manager

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12 packaging Jobs found

Sr. Brand Manager

Logistics Analyst (Project Management)

Packaging Technologist

EUC Operations Lead

Packaging Engineering

Assistant R&D Manager

Quality Control Supervisor

Operation Supervisor

Senior Packaging Technician

Customer Account Manager

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