Sales Manager - Cardiovascular or Gastrointestinal (GI)

Medical Advisor

Sales Manager East - Medical Device

Sales Manager – Device Business

Customer Service Representative - SAP

Account Manager - Solution Centre Specialist

German Inside Sales - Solution Consultant

Customer Care Manager

Solution Consultant With German - Inside Sales & Technical Support

Supply Chain Planning Leader

Job Summary: <ul><li>Our client is seeking a dynamic and results-driven Sales Manager to lead and expand the sales of Cardiovascular or Gastrointestinal (GI) products in Indonesia.&nbsp;</li><li>The role requires a deep understanding of the healthcare and pharmaceutical industry, strong leadership skills, and a strategic mindset to drive revenue growth.</li></ul> Responsibilities: <ul><li>Develop and implement sales strategies to achieve business targets for Cardiovascular or GI products.</li><li>Lead and manage the sales team, ensuring they are well-trained and motivated to meet sales objectives.</li><li>Identify and develop key accounts, including hospitals, clinics, and pharmacies, to strengthen market presence.</li><li>Build and maintain strong relationships with key stakeholders, including healthcare professionals, distributors, and industry partners.</li><li>Monitor market trends, competitor activities, and customer needs to refine sales strategies.</li><li>Work closely with marketing and medical teams to ensure alignment in promotional activities and product positioning.</li><li>Analyze sales data, prepare reports, and present insights to senior management.</li><li>Ensure compliance with regulatory and company policies in all sales activities.</li></ul> Requirements: <ul><li>Bachelor’s degree in pharmacy, Life Sciences, Business, or a related field.</li><li>Minimum of 4-7 years of sales experience in the pharmaceutical or healthcare industry, with a focus on Cardiovascular or GI products.</li><li>Proven track record of achieving and exceeding sales targets.</li><li>Strong leadership, negotiation, and communication skills.</li><li>Experience in team management and distributor handling is preferred.</li><li>Ability to analyze market data and develop strategic sales plans.</li><li>Fluent in Bahasa Indonesia and English.</li></ul>

Responsibilities: <ul><li>Collaborate with Regional Business Development team and OEMs to have in-depth understanding of medical devices.</li><li>Serve as the primary point of contact for medical advice and technical support regarding medical devices imported from OEMs.</li><li>Review and evaluate documents provided by OEMs to confirm that medical devices adhere to relevant regulatory and medical standards and collaborate with regulatory affairs team to ensure compliance with local regulatory authority.</li><li>Work closely with the sales, and marketing teams to provide medical expertise in the positioning, promotion, and use of medical devices. Participate in product training for sales teams, healthcare professionals, and customers on medical device applications, benefits, and risks.</li><li>Assist in the creation and review of product labelling, user guides, medical and scientific communication, promotional content, and training materials to ensure medical accuracy.</li><li>Work in field along with sales teams to identify customers’ needs, address their queries related to medical concerns, and support Key Opinion Leaders (KOLs).</li><li>Engage Key Opinion Leaders (KOLs) to advocate for the adoption and use of medical devices within their professional community.</li><li>Participation in various conferences / trade shows for engaging KOLs, lead generations for supporting sales team.</li><li>Contribute to medical publications, clinical guidelines, and</li><li>conference presentations to enhance the scientific credibility of the medical devices.</li></ul> ﻿Requirements: <ul><li>M.B.B.S. and MD (Pharmacology).</li><li>Additional qualification in medical device regulation or business management (MBA) are a plus.</li><li>In depth knowledge of medical device industry.</li><li>Strong clinical acumen and understanding of medical device indications, clinical efficacy, and patient safety.</li><li>Excellent written and verbal communication skills, with the ability to communicate complex medical concepts to both clinical and non-clinical audiences.</li><li>Strong analytical and problem-solving skills, with the ability to interpret clinical data and make informed decisions.</li><li>Ability to build relationships with key opinion leaders (KOLs) and healthcare professionals.</li><li>Ability to work independently and manage multiple projects simultaneously.</li><li>Willingness to travel extensively across India.</li></ul> Experience: <ul><li>Minimum of 3-5 years of experience in the medical device industry.</li><li>Experience of working with OEMs.</li></ul>

Responsibilities: <ul><li>To launch and develop medical devices in assign area.</li><li>Developing KOL’, establish dealers’ infrastructure to drive the business in private and government sector.</li><li>Ready to work on new launches with innovative technologies.</li><li>Aggressive in sales plan and execution to achieve the revenue goals.</li><li>Work on the new opportunities for future business growth</li><li>Developing and implementing sales strategies to meet or exceed revenue goals for the device business</li><li>Identifying market trends, customer needs, and competitive products to create compelling sales plans</li><li>Monitoring sales performance against targets and adjusting strategies as needed.</li></ul> ﻿Requirements: <ul><li>Minimum Graduate with Science Background preferably</li><li>Expertise on consultative selling</li><li>Ready to cover and manage large Geographies</li><li>Professional driven by values and science</li><li>Knows the business development process</li><li>Aspire to learn and discuss new technologies</li><li>Ready to take the challenges for establishing new products and technologies</li><li>The person should have a minimum of 7 to 8 years of experience working in the medical device industry</li><li>Preferably from Critical care, intensive care, anaesthesia, Cardiology background</li></ul>

Responsibilities: <ul><li>To launch and develop medical devices in assign area.</li><li>Developing KOL’, establish dealers’ infrastructure to drive the business in private and government sector.</li><li>Ready to work on new launches with innovative technologies.</li><li>Aggressive in sales plan and execution to achieve the revenue goals.</li><li>Work on the new opportunities for future business growth</li><li>Developing and implementing sales strategies to meet or exceed revenue goals for the device business</li><li>Identifying market trends, customer needs, and competitive products to create compelling sales plans</li><li>Monitoring sales performance against targets and adjusting strategies as needed.</li></ul> Requirements: <ul><li>Minimum Graduate with Science Background preferably</li><li>Expertise on consultative selling</li><li>Ready to cover and manage large Geographies</li><li>Professional driven by values and science</li><li>Knows the business development process</li><li>Aspire to learn and discuss new technologies</li><li>Ready to take the challenges for establishing new products and technologies</li><li>The person should have a minimum of 7 to 8 years of experience working in the medical device industry</li><li>Preferably from Critical care, intensive care, anaesthesia, Cardiology background</li></ul>

Role Description: <ul><li>Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.</li><li>They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about products or services.</li><li>They may promote and sell our companys products or services as well as investigate and resolve customer complaints.</li><li>A key area of focus is to develop strong business relationships via Extraordinary Customer Experience strategy.</li><li>Customer Service Representatives (CSRs) are crucial as they serve as the primary point of contact for both customers and the company.</li><li>They will lead the order-to-cash process, ensuring seamless communication and efficient handling of customer inquiries, orders, and issues.</li><li>Their responsibilities include managing customer interactions, processing orders, addressing concerns, and coordinating with internal teams to ensure timely and accurate delivery of products and services.</li><li>This role is vital in maintaining customer satisfaction and fostering strong, long-term relationships.&nbsp;</li></ul> Responsibilities: <ul><li>Deliver extraordinary customer experience by providing our customer with world class customer service</li><li>Respond promptly to customer inquiries via phone, email.</li><li>Provide detailed information about products, services, and order status.</li><li>Resolve customer complaints and issues efficiently and professionally.</li><li>Process customer orders accurately and efficiently.</li><li>Track order progress and ensure timely delivery.</li><li>Coordinate with planner, logistics, sales, product management and quality teams to fulfill customer</li><li>Serve as the primary point of contact between customers and the manufacturing team.</li><li>Communicate any changes in order status, delays, or issues to customers promptly.</li><li>Prepare and deliver order confirmations, shipping notifications, and other relevant information.</li><li>Maintain accurate and up-to-date customer records and order documentation.</li><li>Generate regular reports on order status, customer interactions, and other relevant metrics.</li><li>Identify trends and provide insights to improve customer service processes.</li><li>Identify and troubleshoot issues related to orders, deliveries, and product quality.</li><li>Gather customer feedback and suggest improvements to products and services.</li><li>Participate in team meetings and training sessions to stay updated on products and processes.</li><li>Assist in the development and implementation of customer agreement and procedures.</li></ul> Requirements: <ul><li>Any Bachelor’s/ Business degrees or equivalent experience.</li><li>Comfortable with Night Shift.</li><li>SAP knowledge.</li><li>Supply chain knowledge.</li><li>SFDC experience (added advantage).</li></ul>

Responsibilities: <ul><li>The Solution Center Team supports the Enterprise to drive Customer Growth and Experience and the Distribution Channel business unit to make it easy for our Distribution partners to do business.</li><li>The organization consists of more than 400 employees who provide global service to both Customers and Distributors and drive growth for the organization.</li><li>Be the face and voice of client to drive company growth by delivering an Extraordinary Customer Experience.</li><li>Make it easy for customers to do business</li><li>Make every interaction memorable, enabling deeper relationships. Deliver value to our small and medium customers while resolving all their inquiries.</li><li>Identify opportunities to generate new business and organic revenue growth.</li><li>Create a favourable impression and sell the brand to strengthen our positioning with customers A Day in the Life of a Solution Consultant:</li><li>Delivers an extraordinary customer experience by technically advising customers on products, services, and capabilities to best meet the needs of the customer and the designs they are working on.</li><li>Sells the value propositions of products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Work with franchised distributors to provide quotations and order fulfillment.</li><li>Promote portfolio of products to drive revenue.</li><li>Delivers an extraordinary customer experience by technically advising customers on products, services, and capabilities to best meet the needs of the customer and the designs they are working on.</li><li>Sells the value propositions of products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Work with franchised distributors to provide quotations and order fulfillment.</li></ul> Requirements: <ul><li>Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback</li><li>Strong verbal, written, and presentation skills.</li><li>Proven ability to initiate, organize, and complete multiple tasks in a timely manner.</li><li>Demonstrates ability to share creative and new ideas.</li><li>Consultative selling experience desired.</li><li>Relevant product or industry experience a plus.</li><li>Team player, critical thinker, self-motivator and ability to maintain a proactive positive attitude.</li><li>A passion for serving customers.</li></ul> Education: <ul><li>Bachelor’s technical or business degree preferred or equivalent experience</li></ul>

Role Description: <ul><li>The Solution Center Team supports the Enterprise to drive Customer Growth and Experience and the Distribution Channel business unit to make it easy for our Distribution partners to do business .</li><li>The organization consists of more than 400 employees who provide global service to both Customers and Distributors and drive growth for the organization.</li><li>Be the face and voice to drive company growth by delivering an Extraordinary Customer Experience. Make it easy for customers to do business with client.</li><li>Make every interaction memorable, enabling deeper relationships.</li><li>Deliver value to our small and medium customers while resolving all their inquiries. Identify opportunities to generate new business and organic revenue growth.</li><li>Create a favorable impression and sell the brand to strengthen our positioning with customers A Day in the Life of a Solution Consultant:</li><li>Delivers an extraordinary customer experience by technically advising customers on products, services, and capabilities to best meet the needs of the customer and the designs they are working on</li><li>Sells the value propositions of products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Work with franchised distributors to provide quotations and order fulfillment.</li><li>Promote portfolio of products to drive revenue. KPIs: Customer Effort Score (CES), Opportunity Conversion, Revenue Growth</li></ul> Responsibilities: <ul><li>Delivers an extraordinary customer experience by technically advising customers on products, services, and capabilities to best meet the needs of the customer and the designs they are working on.</li><li>Sells the value propositions of products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Work with franchised distributors to provide quotations and order fulfillment.</li><li>Promote portfolio of products to drive revenue.</li></ul> Requirements: <ul><li>Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback</li><li>Strong verbal, written, and presentation skills.</li><li>Proven ability to initiate, organize, and complete multiple tasks in a timely manner.</li><li>Demonstrates ability to share creative and new ideas.</li><li>Consultative selling experience desired.</li><li>Relevant product or industry experience a plus.</li><li>Team player, critical thinker, self-motivator and ability to maintain a proactive positive attitude.</li><li>A passion for serving customers.</li></ul> Education: <ul><li>Bachelor’s technical or business degree preferred or equivalent experience</li></ul>

Responsibilities: <ul><li>Analyse the technical complaints of the vehicle in the field visits.</li><li>Rectify defects in vehicles / overhaul aggregates.</li><li>Maintain and handle internet-based warranty.</li><li>Ensure implementation of service processes at channel partners.</li><li>Joint Investigation along with vendors.</li><li>Development of secondary channel.</li><li>Feedback on companies as well as competitors’ products.</li><li>Training of service managers.</li><li>Work out special service support for strategic customers with channel partners.</li><li>Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.</li><li>Secondary network for spare parts sales.</li><li>Guide channel partners for manpower/facilities/equipment optimisation.</li><li>Ensure profitability of workshops of channel partners.</li><li>MIS on service.</li><li>Spare parts inventory management.</li><li>Manging service guarantee at the dealership.</li><li>Monthly visit to ASC and monitor his performance along with ASC coordinator.</li><li>Service camps on monthly basics.</li><li>Monthly visits to customer and update M Response data</li></ul> Requirements: <ul><li>Technical knowledge of BS6 Products</li><li>Exp. in Commercial Vehicle Segment</li><li>Exp. in Dealership Management/Field Service Management</li></ul>

Responsibilities: <ul><li>Delivers an extraordinary customer experience by technically advising customers on our client products, services, and capabilities to best meet the needs of the customer and the designs they are working on. Sells the value propositions of our client products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Maintain a deep understanding of our products and services to effectively communicate their value proposition to clients to drive revenue.</li><li>Manage sales pipeline and accurately forecast sales projections to ensure targets are met.</li></ul> Requirements:&nbsp; <ul><li>Bachelor’s degree; technical or business degree required or equivalent experience. Engineering degree a plus.</li><li>Confident use of technical German and English languages (both verbal and written) is required.</li><li>Proven track record of success in inside sales or telemarketing roles.</li><li>+2 years’ experience in a similar role preferably in a technical environment.</li><li>Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback.</li><li>Strong verbal, written, and presentation skills.</li><li>Consultative selling experience desired, with salesforce experience.</li><li>Relevant product or industry experience a plus.</li><li>Team player, critical thinker, self-motivator, and ability to maintain a proactive positive attitude.</li><li>Ability to work independently and collaboratively in a team environment.</li><li>Excellent organizational and time management skills with the ability to prioritize tasks effectively.</li><li>Demonstrates ability to share creative and new ideas.</li><li>Motivating Others</li><li>Self-motivated with a results-oriented mindset.</li><li>A passion for serving customers.</li></ul>

Responsibilities: <ul><li>Develop and implement supply planning strategies (MTO, MTS, ROP), to meet customer demands and company KPIs (Revenue, STR/STS, LT, Inv DOH, PDR, etc.)</li><li>Analyze sales forecasts, inventory levels, and production capacities to determine optimal inventory levels and master production schedules for top runners.</li><li>Collaborate with cross-functional teams, including manufacturing supply chain planning, procurement, demand planning, sales, customer service, and product management, to ensure alignment on supply and demand plans.</li><li>S&amp;OP: Actively participate / facilitate monthly Sales and Operations Planning (S&amp;OP)- Supply Planning process. </li><li>Facilitate and drive weekly/bi-weekly Mini –S&amp;OP and global supply planning for high runner products</li><li>Monitor supply chain performance and actively lead S&amp;OE meetings to drive problem solving and performance improvements</li><li>Manage End to end inventory performance and the identification of revenue risks / opportunities, supporting the decision-making process for potential trade-offs</li><li>Manage and resolve any supply chain disruptions, ensuring minimal impact on customer satisfaction.</li><li>Co-managing phase In (NPI)/Phase Out (EOL) strategy from planning perspective on dedicated part of the portfolio</li><li>Being a focal point to front end business team on status of supply status, assurance of supplies, escalations, and critical allocation management working closely with cross function stakeholders including Customer Care teams, Demand Planning Teams, Sales &amp; Product Manager as well as the&nbsp;</li><li>DC planning teams.</li><li>Identify areas for continues improvement in supply chain processes and efficiencies&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Management,&nbsp;or related field, CPIM or CSCP certification is a plus.</li><li>8+ years of experience in supply chain planning and production planning.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of supply chain management processes, including forecasting, inventory&nbsp;management, and production planning, basic logistics .</li><li>Experience in Product life cycle management ( EOL/NPI), and footprint SC management.</li><li>Proficient in Microsoft Office, particularly Excel, and familiar with ERP systems, and Analytic Tools.</li><li>Ability to work in a fast-paced, dynamic environment, Customer Focus, innovative, persuading&nbsp;and convincing skills, communicated effectively to foster collaboration, drive for successful result.</li></ul>

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16 patient care Jobs found

Sales Manager - Cardiovascular or Gastrointestinal (GI)

Medical Advisor

Sales Manager East - Medical Device

Sales Manager – Device Business

Customer Service Representative - SAP

Account Manager - Solution Centre Specialist

German Inside Sales - Solution Consultant

Customer Care Manager

Solution Consultant With German - Inside Sales & Technical Support

Supply Chain Planning Leader

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16 patient care Jobs found

Sales Manager - Cardiovascular or Gastrointestinal (GI)

Medical Advisor

Sales Manager East - Medical Device

Sales Manager – Device Business

Customer Service Representative - SAP

Account Manager - Solution Centre Specialist

German Inside Sales - Solution Consultant

Customer Care Manager

Solution Consultant With German - Inside Sales & Technical Support

Supply Chain Planning Leader

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.