HR Transaction Delivery Analyst

Cloud Engineer

Payroll Specialist - Specialized Service

HR Transaction Delivery Team Lead

Senior Digital Marketing Analyst/ABM Lead

Plant Manager

Payroll Supervisor

HR Reporting Analyst

SVP Domain Lead Core Banking 

Responsibilities: <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul>&nbsp;Requirements: Qualifications and Experience Essential: <ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li><li>Minimum of 2 years’ experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills.</li><li>Proficiency in Microsoft Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>High attention to detail with a strong commitment to accuracy and quality.</li><li>Effective communication and interpersonal skills; ability to work well in a team.</li><li>Strong multitasking and prioritization abilities in a fast-paced environment.</li><li>Knowledge of financial regulations and relevant accounting standards.</li></ul> Preferred: <ul><li>Experience with process improvement methodologies and a proactive mindset toward change.</li><li>Ability to quickly adapt to new systems, technologies, and processes.</li></ul> Technical and Functional Skills Preferred: <ul><li>Proficiency in Microsoft Office Suite.</li><li>Experience with Workday HCM modules (Core HR, Talent Management, Recruiting, Payroll).</li><li>Familiarity with ServiceNow modules (HR Service Delivery, Incident Management, Knowledge Management).</li><li>Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP, advanced functions).</li><li>Knowledge of ERP systems for business process automation.</li><li>Understanding of financial regulations and compliance requirements related to transactional services.</li></ul> Languages <ul><li>Cluj, Romania:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech)</li><li>Manila, Philippines:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (Thai, Mandarin, or Spanish)</li><li>TBD, Mexico:</li><li>Fluency in English and Spanish</li></ul>

Responsibilities:&nbsp; <ul><li>Responsible for the implementation, testing, optimization and virtualization of cloud infrastructure across on-premise, cloud and network infrastructure.</li><li>Performs activities pertaining to cloud infrastructure deployment and performance to ensure delivery of cloud infrastructure solutions in alignment with service standards.</li><li>Perform OS and database hardening according to the Authority’s hardening guide.</li><li>Provision of new workload in a Cloud platform.</li><li>Integration of new workload to existing Common Services (eg backup, monitoring, etc).</li><li>Integration of new workload to AD, DNS and DHCP.</li><li>Collaborating with teams to assess current infrastructure and recommend cloud adoption strategies.</li><li>Work with different OEM/Vendor/subcontractor for implementation and integration.</li></ul> Requirements: <ul><li>Degree/Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.</li><li>Experience in Terraform will be an added advantage</li><li>Minimum 2 to 4 years IT experience.</li><li>Minimum 3 years of experience working as a System engineer within the operations environment.</li><li>Past working experience in Cloud environment is an advantage.</li><li>Excellent scheduling and multitasking skills</li><li>Meticulous and process-oriented.</li><li>Good, hard-working attitude with ability to work well under pressure.</li><li>Good communication skills English (written, spoken).</li><li>Good analytical skills with ability to work with others to resolve problems.</li><li>Good organization skills, with ability to properly document and track information.</li><li>Dynamic, customer oriented, experience working in a fast-paced environment</li></ul> Skills / Knowledge:&nbsp; <ul><li>Proficiency in one or more cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or Oracle Cloud Infrastructure (OCI). Strong knowledge of cloud services, features, and capabilities.</li></ul> Good Knowledge of following products will be advantageous: <ul><li>Linux</li><li>Unix</li><li>Active Directory/DNS</li><li>Good understanding of server, storage and networking concept</li></ul>

Overview: <ul><li>We are seeking a highly skilled Payroll Specialist at our Cluj, Romania office.&nbsp;</li><li>The ideal candidate will be responsible for timely processing of pay for employees working in multiple countries across the region.&nbsp;</li><li>The candidate will be responsible for managing end-to-end payroll process in collaboration with the managed services payroll vendor, perform analysis and generate various reports of payroll results and metrics, while overseeing and guiding payroll analysts through their tasks.</li></ul> Responsibilities: Accountabilities: <ul><li>Liaise with payroll vendors to ensure payroll is processed accurately and on time.</li><li>Facilitate issue resolution for inbound/outbound integration files between the payroll system and third parties.</li><li>Review payroll output reports and distribute them to key stakeholders as necessary (e.g., bank file, GL file, tax remittance).</li><li>Continuously review and improve payroll processes and procedures to enhance efficiency, reduce errors, and improve service quality.</li><li>Calculate wages based on hours worked and administer payments to employees by processing payroll cycles regularly (e.g., weekly, bi-weekly, monthly).</li><li>Maintain accurate records of payroll transactions, employee information, hours worked, leave balances, and deductions.</li><li>Ensure compliance with federal, state, and local tax laws and regulations, including accurate calculation of taxes, benefits, and other deductions.</li><li>Prepare and submit payroll reports, such as tax filings, wage summaries, and contributions to retirement or health plans.</li><li>Address and resolve payroll discrepancies while answering employee questions regarding wages, deductions, and payroll policies.</li><li>Coordinate with human resources or timekeeping departments to verify employee hours and manage attendance records.</li><li>Assist with internal and external audits by providing payroll records and documentation as needed.</li><li>Handle sensitive and confidential information with discretion, adhering to privacy laws and company policies.</li><li>Identify opportunities for process improvements to enhance payroll efficiency and reduce errors.</li><li>Coordinate with benefits providers and manage employee enrollment in benefits programs related to payroll deductions.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field is often required (MBA preferred)</li><li>Around 2-3 years of relevant experience with processing payroll for multiple countries and / or large populations</li><li>Experience with third party payroll vendor management</li><li>Familiarity with federal, state, and local payroll regulations, tax laws, and compliance requirements</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Verbal and written communication skills for interacting with employees and explaining payroll-related information</li><li>Ability to analyze payroll data, prepare reports, and make recommendations based on findings</li></ul> Preferred: <ul><li>Understanding of process improvement methodologies to enhance payroll operations and efficiency</li><li>Willingness to stay updated with the latest payroll practices, technologies, and regulatory changes</li><li>Good interpersonal skills to work collaboratively with other departments, such as human resources and finance</li><li>Ability to handle sensitive and confidential information with discretion and integrity</li></ul> Technical knowledge and skills: <ul><li>Experience with timekeeping systems</li><li>Experience with configuring ServiceNow HR Service Delivery to manage payroll inquiries and service requests</li><li>Skills in managing and analyzing payroll data within ServiceNow, including reporting on service requests and payroll discrepancies</li><li>Proficiency in Microsoft Office applications</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li><li>Familiarity with Human Resource Information Systems (HRIS) and their integration with payroll systems</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li></ul> Languages:&nbsp; <ul><li>Fluency in English and proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech), both spoken and written, is required.</li></ul>

Role Description: <ul><li>We are a global climate technologies company engineered for sustainability.</li><li>We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies.</li><li>We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally.&nbsp;</li><li>Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.</li><li>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact.</li><li>Join our team and start your journey today!</li></ul> Responsibilities: <ul><li>We are seeking a highly skilled and strategic HR Transaction Delivery Team Lead for our Transaction Delivery team at our Cluj, Romania office.</li><li>The ideal candidate will monitor and manage transaction case volume and workload, manage coordination efforts with key departments, identify process gaps, and improve work efficiencies.</li><li>This role requires a strong leader with a deep understanding of HR operations, excellent communication skills, and the ability to thrive in a fast-paced environment.</li><li>Oversee daily operations of the Transaction Delivery Team, reporting to the Transaction Delivery Supervisor.</li><li>Track and manage transaction case volume to ensure balanced workload and timely processing.</li><li>Facilitate communication and coordination with key departments for seamless transaction processing.</li><li>Analyze current processes to identify gaps and implement improvements for enhanced efficiency and productivity.</li><li>Conduct regular quality checks and audits to ensure accuracy and integrity of transaction data.</li><li>Provide ongoing support, guidance, and constructive feedback to team members for their development and performance.</li><li>Serve as the primary liaison for HR Business Partners and Centers of Excellence, handling escalations to ensure prompt issue resolution.</li><li>Address and resolve complaints in a timely manner to maintain compliance with regulatory requirements and company policies.</li></ul> Requirements: Essential:&nbsp; <ul><li>4+ years of relevant experience</li><li>Proficient in data entry and maintenance in HR systems (Workday preferred).</li><li>Prior experience in leading transactional processing of HR data, including historical and retroactive corrections.</li><li>Experience with Workday and ServiceNow platforms and services.</li><li>Demonstrated ability to communicate effectively with multiple stakeholders.</li><li>Experience in performing quality review of completed personnel and organizational data change actions.</li><li>Experience in HR Shared Services or HR Operations.</li></ul>

Responsibilities: <ul><li>Develop ABM strategies and plans to drive awareness and engagement within target markets, delivering superior user experience to key customers.</li><li>Design &amp; implement tailored campaigns (email, social, content, paid ads) for targeted accounts.</li><li>Develop account-specific playbooks and messaging frameworks aligned with buyer journeys.</li><li>Partner with cross-functional (Sales, PM, Engineering) teams to ensure alignment between ABM/digital efforts and sales goals.</li><li>Deliver ABM insights actionable for online &amp; offline customer interactions based on an in-depth understanding of business and customer needs.</li><li>Manage website experience relevant to target customers and identify opportunities to improve navigation &amp; personalization experience for target customers.</li><li>Optimize workflows and tools (e.g., CRM integrations, automation platforms) to streamline ABM processes.</li><li>Stay ahead of ABM trends and emerging technologies, such as AI-driven personalization and predictive analytics.</li><li>Make recommendations on digital and ABM capabilities to enable the business unit to deliver an optimized and personalized customer experience across all channels.</li></ul> Requirements: Background &amp; Qualifications: <ul><li>Bachelor’s degree required.</li><li>Experience in digital marketing, including experience in Account-Based Marketing (ABM) within the B2B/SaaS, technology, or infrastructure industries (preferably in AI, cloud, data center companies, or ABM environments).</li><li>Experience with the whole process of an ABM/digital program from strategy, planning, execution, monitoring, measurement, and optimization.</li><li>Proficient in ABM platforms, CRM systems, data analysis (Adobe Analytics, Google Analytics), content publishing (AEM), and search and social media (Google Ads, LinkedIn, YouTube, Facebook, etc.). Proficient in MS Office.</li><li>Self-driven candidate who anticipates challenges, identifies opportunities for improvement, and initiates cross-functional partnerships to achieve goals without direct oversight.</li><li>Strong data-driven decision-making mindset, with expertise in understanding enterprise buyer cycles, account scoring, and lead nurturing.</li><li>Clear storyteller able to translate data into actionable recommendations for cross-functional tea</li><li>Strong project management skills.</li><li>Good understanding of B2B customer journey, with customer-centric mindset.</li><li>Excellent interpersonal, organizational, and leadership skills.</li><li>Experience with website design, ABM/Personalized experience preferred.</li></ul>

Responsibilities: <ul><li>Oversee combined operations of two sites in Lancaster, PA region (Mount Joy and Manheim)</li><li>Lead cross-functional teams including Operations, Supply Chain, Manufacturing Engineering, Quality, Maintenance, and Continuous Improvement.</li><li>Indirect coordination with HR, Finance, and Product Engineering</li><li>Translate strategic objectives from Segment, BU, and functional leadership into site-level goals</li><li>Set and manage expectations for direct and matrixed reports</li><li>Monitor production to optimize resource usage and meet targets for:</li><li>Lean , Safety, Quality, Delivery, Cost, Employee Engagement, and Talent Development</li><li>Drive Continuous Improvement (CI) initiatives to exceed operational goals</li><li>Lead Supply Planning within the BUs Sales &amp; Operations Planning process (18–24 month horizon)</li><li>Ensure end-to-end supply chain readiness, including labor, machine, and supplier capacity through scenario planning.</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering, Manufacturing, Supply Chain, or Business (required)</li><li>Minimum 7 years of operations leadership experience with a proven track record in site transformations</li><li>Minimum 5 years of management experience including general project leadership</li><li>Strong knowledge of plant P&amp;L and solid financial acumen</li><li>Demonstrated Lean leadership; Six Sigma experience is a plus</li><li>Experience in low volume, high mix manufacturing environments</li><li>Ability to manage relationships with multiple customers and suppliers</li><li>ITAR/EAR compliance required – must be a U.S. citizen, national, lawful permanent resident, or granted asylee status</li></ul>

Responsibilities: <ul><li>Manage Payroll teams to ensure effective and efficient operations within the defined processes.</li><li>Support the development and execution of Global Business Services (GBS) policies for Payroll.</li><li>Work closely with Global Payroll Lead</li><li>Track and measure performance against key performance indicators (KPIs) and service level agreements (SLAs).</li><li>Assist with people management activities within the payroll team.</li><li>Drive continuous improvement in Payroll business process performance.</li><li>Serve as a point of escalation or backup for Payroll team members.</li><li>Ensure compliance with federal, state, and local payroll laws and regulations, staying updated on legislative changes.</li><li>Manage and maintain the payroll system, including selecting and implementing new software or upgrades.</li><li>Act as the primary contact for resolving complex payroll issues and inquiries from employees, management, and external agencies.</li><li>Assist in budget preparation and monitor payroll-related expenses.</li><li>Maintain strict confidentiality regarding payroll and employee information.</li><li>Collaborate with HR, finance, and other departments to ensure accurate payroll-related data.</li><li>Provide support during internal and external audits by supplying necessary payroll records and documentation.</li><li>Continuously review and enhance payroll processes to improve efficiency, reduce errors, and elevate service quality.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field is often required (MBA preferred)</li><li>6+ years or relevant experience in payroll, time &amp; attendance and vendor management and 2+ years in a people manager role</li><li>Experienced in payroll processing and administration, with a demonstrated track record of increasing responsibility</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Thorough understanding of federal, state, and local payroll regulations, tax laws, and compliance requirements</li><li>Ability to analyze information, prepare reports, and make recommendations based on payroll data</li><li>Ability to handle sensitive and confidential information with discretion and integrity</li></ul>

Responsibilities: <ul><li>The HR Transaction Delivery Analyst is responsible for managing and executing transactions in an efficient and timely manner and supporting the transactional operations within the GBS (Global Business Services) center.</li><li>This role will be based out of the Cluj, Romania / Manila, Philippines / TBD, Mexico office (select applicable location) and will involve performing detailed analysis of transactional data, assisting in the processing of financial transactions, and contributing to the improvement of transactional processes such as accounts payable, accounts receivable, payroll, and other related services.</li></ul> Major Responsibilities <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul> Requirements: <ul><li>A bachelor’s degree in accounting, Finance, Business Administration, or a related field.</li><li>A minimum of 2 years of experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills, with proficiency in Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms and services.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>Attention to detail and a commitment to accuracy and quality in transaction processing.</li><li>Good communication and interpersonal skills, with the ability to work effectively in a team environment.</li><li>Ability to manage multiple tasks and prioritize work in a fast-paced environment.</li><li>Knowledge of financial regulations and accounting standards relevant to transactional services.</li></ul>

Responsibilities: <ul><li>Collect, analyze, and report data on shared service operations, including performance metrics, service quality, and efficiency.</li><li>Identify and implement process improvements to enhance efficiency, reduce errors, and boost customer satisfaction.</li><li>Monitor shared service performance against targets and SLAs, reporting any deviations.</li><li>Communicate insights and recommendations to stakeholders through reports and presentations.</li><li>Develop and manage reporting tools and dashboards for real-time operational insights.</li><li>Ensure compliance with internal and external reporting standards to maintain high-quality service delivery.</li><li>Collaborate with operations, IT, and finance teams to gather data and contextualize findings.</li><li>Train staff on reporting tools and methodologies, providing support for reporting-related issues</li><li>Analyze trends to predict future performance and make strategic recommendations.</li><li>Conduct ad-hoc analyses based on management or departmental requests.</li><li>Utilize data visualization tools to highlight trends for leadership review.</li><li>Ensure the accuracy and integrity of generated data and reports.</li><li>Enhance existing reporting systems and explore new data presentation methods.</li><li>Stay informed on the latest reporting trends and technologies.</li></ul> Requirements: <ul><li>Bachelors degree in business, finance, economics, statistics, information technology, or a related field is often required.</li><li>2+ years of relevant experience in Reporting, Data Analysis, or a similar role</li><li>Database management and data warehousing knowledge</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Strong analytical skills to interpret complex data and turn it into actionable insights (e.g., the ability to perform statistical analysis and use data visualization techniques)</li><li>Ability to work with precision to ensure accuracy in reports and data analysis</li></ul>

Responsibilities: <ul><li>As a Domain Lead for Core Banking, you will be responsible for leading the domain by ensuring alignment with the organisations goals and technology strategies for the bank and centre.&nbsp;</li><li>You will manage a team of over 100 members comprising various roles such as Tech Delivery Manager, Analyst, Developers, L3 Prod Support, Release Manager, DevOps team, and Environment support team.</li><li>You will oversee core banking system implementation for project deliveries, quarterly releases (change requests), and Level 3 production support ticket fixes.</li><li>Additionally, you will co-work with Audit, Risk, and Compliance teams for audit and risk assessment for all related deliverables.</li><li>Collaboration with stakeholders, including the SG Application team, IT, Operations, Testing COE, and Business team, is essential to ensure system stability through quality deliverables.</li><li>You will also manage long-term relationships with solution providers and vendors, lead and mentor IH2 Core Banking team members to motivate them towards excellence, and conduct performance reviews for team members as well as contract renewal for contract resources in the team</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s Degree in related Information Technology disciplines; Additional professional/technical qualifications will be advantageous although not mandatory.</li><li>At least 9 years’ experience in relevant Banking / Information Technology.</li><li>Proficient in Core Banking domain knowledge covering applications, architecture, and database.&nbsp;</li><li>Team management &amp; leadership experience in heading a department or functional unit.&nbsp;</li><li>Good understanding and experience in of Software Development Life Cycle (SDLC or AGILE).</li><li>Knowledge of Silverlake’s banking software suite or AS400 (advantageous).</li><li>Planning, tracking, monitoring the delivery timeline and support team members in their daily task.</li><li>Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements to meet the milestone.</li><li>Possess strong quantitative, analytical, problem solving and process design skills to translate analysis into solutions that meet business objectives.</li><li>Curious person with strong problem solving &amp; analytical skills.</li><li>Having open mind set and always keen to learn beyond domains under charge so as to build up more holistic knowledge.</li><li>Excellent communication (written and verbal) and inter-personal skills to manage technical and non-technical stakeholders across multiple business units.</li><li>Able to work independently and have a keen eye on details.</li><li>Resourceful team player, who can work on multiple assignments, with minimal guidance.</li><li>Ability to work in a fast-paced, team-oriented environment.</li><li>Results-oriented person with a focus on delivery.</li></ul>

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185 process optimization Jobs found

HR Transaction Delivery Analyst

Cloud Engineer

Payroll Specialist - Specialized Service

HR Transaction Delivery Team Lead

Senior Digital Marketing Analyst/ABM Lead

Plant Manager

Payroll Supervisor

HR Transaction Delivery Analyst

HR Reporting Analyst

SVP Domain Lead Core Banking

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Skills

Industry

Location

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185 process optimization Jobs found

HR Transaction Delivery Analyst

Cloud Engineer

Payroll Specialist - Specialized Service

HR Transaction Delivery Team Lead

Senior Digital Marketing Analyst/ABM Lead

Plant Manager

Payroll Supervisor

HR Transaction Delivery Analyst

HR Reporting Analyst

SVP Domain Lead Core Banking

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.