HR Transaction Delivery Analyst

Payroll Specialist - Specialized Service

HR Transaction Delivery Team Lead

Product Engineer II

Senior Digital Marketing Analyst/ABM Lead

Plant Manager

Public Sector Delivery Lead

Assistant Product Manager

Sales Representative

Payroll Supervisor

Responsibilities: <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul>&nbsp;Requirements: Qualifications and Experience Essential: <ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li><li>Minimum of 2 years’ experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills.</li><li>Proficiency in Microsoft Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>High attention to detail with a strong commitment to accuracy and quality.</li><li>Effective communication and interpersonal skills; ability to work well in a team.</li><li>Strong multitasking and prioritization abilities in a fast-paced environment.</li><li>Knowledge of financial regulations and relevant accounting standards.</li></ul> Preferred: <ul><li>Experience with process improvement methodologies and a proactive mindset toward change.</li><li>Ability to quickly adapt to new systems, technologies, and processes.</li></ul> Technical and Functional Skills Preferred: <ul><li>Proficiency in Microsoft Office Suite.</li><li>Experience with Workday HCM modules (Core HR, Talent Management, Recruiting, Payroll).</li><li>Familiarity with ServiceNow modules (HR Service Delivery, Incident Management, Knowledge Management).</li><li>Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP, advanced functions).</li><li>Knowledge of ERP systems for business process automation.</li><li>Understanding of financial regulations and compliance requirements related to transactional services.</li></ul> Languages <ul><li>Cluj, Romania:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech)</li><li>Manila, Philippines:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (Thai, Mandarin, or Spanish)</li><li>TBD, Mexico:</li><li>Fluency in English and Spanish</li></ul>

Overview: <ul><li>We are seeking a highly skilled Payroll Specialist at our Cluj, Romania office.&nbsp;</li><li>The ideal candidate will be responsible for timely processing of pay for employees working in multiple countries across the region.&nbsp;</li><li>The candidate will be responsible for managing end-to-end payroll process in collaboration with the managed services payroll vendor, perform analysis and generate various reports of payroll results and metrics, while overseeing and guiding payroll analysts through their tasks.</li></ul> Responsibilities: Accountabilities: <ul><li>Liaise with payroll vendors to ensure payroll is processed accurately and on time.</li><li>Facilitate issue resolution for inbound/outbound integration files between the payroll system and third parties.</li><li>Review payroll output reports and distribute them to key stakeholders as necessary (e.g., bank file, GL file, tax remittance).</li><li>Continuously review and improve payroll processes and procedures to enhance efficiency, reduce errors, and improve service quality.</li><li>Calculate wages based on hours worked and administer payments to employees by processing payroll cycles regularly (e.g., weekly, bi-weekly, monthly).</li><li>Maintain accurate records of payroll transactions, employee information, hours worked, leave balances, and deductions.</li><li>Ensure compliance with federal, state, and local tax laws and regulations, including accurate calculation of taxes, benefits, and other deductions.</li><li>Prepare and submit payroll reports, such as tax filings, wage summaries, and contributions to retirement or health plans.</li><li>Address and resolve payroll discrepancies while answering employee questions regarding wages, deductions, and payroll policies.</li><li>Coordinate with human resources or timekeeping departments to verify employee hours and manage attendance records.</li><li>Assist with internal and external audits by providing payroll records and documentation as needed.</li><li>Handle sensitive and confidential information with discretion, adhering to privacy laws and company policies.</li><li>Identify opportunities for process improvements to enhance payroll efficiency and reduce errors.</li><li>Coordinate with benefits providers and manage employee enrollment in benefits programs related to payroll deductions.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field is often required (MBA preferred)</li><li>Around 2-3 years of relevant experience with processing payroll for multiple countries and / or large populations</li><li>Experience with third party payroll vendor management</li><li>Familiarity with federal, state, and local payroll regulations, tax laws, and compliance requirements</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Verbal and written communication skills for interacting with employees and explaining payroll-related information</li><li>Ability to analyze payroll data, prepare reports, and make recommendations based on findings</li></ul> Preferred: <ul><li>Understanding of process improvement methodologies to enhance payroll operations and efficiency</li><li>Willingness to stay updated with the latest payroll practices, technologies, and regulatory changes</li><li>Good interpersonal skills to work collaboratively with other departments, such as human resources and finance</li><li>Ability to handle sensitive and confidential information with discretion and integrity</li></ul> Technical knowledge and skills: <ul><li>Experience with timekeeping systems</li><li>Experience with configuring ServiceNow HR Service Delivery to manage payroll inquiries and service requests</li><li>Skills in managing and analyzing payroll data within ServiceNow, including reporting on service requests and payroll discrepancies</li><li>Proficiency in Microsoft Office applications</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li><li>Familiarity with Human Resource Information Systems (HRIS) and their integration with payroll systems</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li></ul> Languages:&nbsp; <ul><li>Fluency in English and proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech), both spoken and written, is required.</li></ul>

Role Description: <ul><li>We are a global climate technologies company engineered for sustainability.</li><li>We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies.</li><li>We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally.&nbsp;</li><li>Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.</li><li>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact.</li><li>Join our team and start your journey today!</li></ul> Responsibilities: <ul><li>We are seeking a highly skilled and strategic HR Transaction Delivery Team Lead for our Transaction Delivery team at our Cluj, Romania office.</li><li>The ideal candidate will monitor and manage transaction case volume and workload, manage coordination efforts with key departments, identify process gaps, and improve work efficiencies.</li><li>This role requires a strong leader with a deep understanding of HR operations, excellent communication skills, and the ability to thrive in a fast-paced environment.</li><li>Oversee daily operations of the Transaction Delivery Team, reporting to the Transaction Delivery Supervisor.</li><li>Track and manage transaction case volume to ensure balanced workload and timely processing.</li><li>Facilitate communication and coordination with key departments for seamless transaction processing.</li><li>Analyze current processes to identify gaps and implement improvements for enhanced efficiency and productivity.</li><li>Conduct regular quality checks and audits to ensure accuracy and integrity of transaction data.</li><li>Provide ongoing support, guidance, and constructive feedback to team members for their development and performance.</li><li>Serve as the primary liaison for HR Business Partners and Centers of Excellence, handling escalations to ensure prompt issue resolution.</li><li>Address and resolve complaints in a timely manner to maintain compliance with regulatory requirements and company policies.</li></ul> Requirements: Essential:&nbsp; <ul><li>4+ years of relevant experience</li><li>Proficient in data entry and maintenance in HR systems (Workday preferred).</li><li>Prior experience in leading transactional processing of HR data, including historical and retroactive corrections.</li><li>Experience with Workday and ServiceNow platforms and services.</li><li>Demonstrated ability to communicate effectively with multiple stakeholders.</li><li>Experience in performing quality review of completed personnel and organizational data change actions.</li><li>Experience in HR Shared Services or HR Operations.</li></ul>

Responsibilities:&nbsp; <ul><li>Utilize SolidWorks or Creo to create and modify detailed designs and drawings.</li><li>Lead Value Analysis/Value Engineering (VA/VE) projects to improve product efficiency and reduce costs.</li><li>Manage and execute engineering change orders (ECOs) to ensure product and documentation integrity.</li><li>Support non-conformance dispositioning by conducting root cause analysis and implementing corrective actions.</li><li>Collaborate on product standardization initiatives to streamline processes and reduce complexity.</li><li>Provide production support, troubleshoot technical issues, and partner with cross-functional teams to resolve challenges.</li><li>Drive continuous improvement through innovation and a solutions-oriented approach.</li><li>Maintain organized documentation and reporting to meet business and project requirements.</li></ul> Requirements: What your background should look like:&nbsp; <ul><li>Bachelor’s degree in engineering (Electrical, Mechanical or related field preferred).</li><li>3 yrs of product engineering experience</li><li>Proficiency in SolidWorks and Microsoft Office Products (Excel, Word, PowerPoint, etc.).</li><li>Experience with VA/VE, engineering change orders, and root cause analysis is essential.</li><li>Strong understanding of non-conformance dispositioning and problem-solving methodologies.</li><li>Excellent organizational skills with the ability to manage multiple tasks effectively.</li><li>Team player with outstanding collaboration and communication skills.</li><li>Experience with subsea electrical connectors, switches, fiber optics, mux cables and connectors is preferred.</li></ul>

Responsibilities: <ul><li>Develop ABM strategies and plans to drive awareness and engagement within target markets, delivering superior user experience to key customers.</li><li>Design &amp; implement tailored campaigns (email, social, content, paid ads) for targeted accounts.</li><li>Develop account-specific playbooks and messaging frameworks aligned with buyer journeys.</li><li>Partner with cross-functional (Sales, PM, Engineering) teams to ensure alignment between ABM/digital efforts and sales goals.</li><li>Deliver ABM insights actionable for online &amp; offline customer interactions based on an in-depth understanding of business and customer needs.</li><li>Manage website experience relevant to target customers and identify opportunities to improve navigation &amp; personalization experience for target customers.</li><li>Optimize workflows and tools (e.g., CRM integrations, automation platforms) to streamline ABM processes.</li><li>Stay ahead of ABM trends and emerging technologies, such as AI-driven personalization and predictive analytics.</li><li>Make recommendations on digital and ABM capabilities to enable the business unit to deliver an optimized and personalized customer experience across all channels.</li></ul> Requirements: Background &amp; Qualifications: <ul><li>Bachelor’s degree required.</li><li>Experience in digital marketing, including experience in Account-Based Marketing (ABM) within the B2B/SaaS, technology, or infrastructure industries (preferably in AI, cloud, data center companies, or ABM environments).</li><li>Experience with the whole process of an ABM/digital program from strategy, planning, execution, monitoring, measurement, and optimization.</li><li>Proficient in ABM platforms, CRM systems, data analysis (Adobe Analytics, Google Analytics), content publishing (AEM), and search and social media (Google Ads, LinkedIn, YouTube, Facebook, etc.). Proficient in MS Office.</li><li>Self-driven candidate who anticipates challenges, identifies opportunities for improvement, and initiates cross-functional partnerships to achieve goals without direct oversight.</li><li>Strong data-driven decision-making mindset, with expertise in understanding enterprise buyer cycles, account scoring, and lead nurturing.</li><li>Clear storyteller able to translate data into actionable recommendations for cross-functional tea</li><li>Strong project management skills.</li><li>Good understanding of B2B customer journey, with customer-centric mindset.</li><li>Excellent interpersonal, organizational, and leadership skills.</li><li>Experience with website design, ABM/Personalized experience preferred.</li></ul>

Responsibilities: <ul><li>Oversee combined operations of two sites in Lancaster, PA region (Mount Joy and Manheim)</li><li>Lead cross-functional teams including Operations, Supply Chain, Manufacturing Engineering, Quality, Maintenance, and Continuous Improvement.</li><li>Indirect coordination with HR, Finance, and Product Engineering</li><li>Translate strategic objectives from Segment, BU, and functional leadership into site-level goals</li><li>Set and manage expectations for direct and matrixed reports</li><li>Monitor production to optimize resource usage and meet targets for:</li><li>Lean , Safety, Quality, Delivery, Cost, Employee Engagement, and Talent Development</li><li>Drive Continuous Improvement (CI) initiatives to exceed operational goals</li><li>Lead Supply Planning within the BUs Sales &amp; Operations Planning process (18–24 month horizon)</li><li>Ensure end-to-end supply chain readiness, including labor, machine, and supplier capacity through scenario planning.</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering, Manufacturing, Supply Chain, or Business (required)</li><li>Minimum 7 years of operations leadership experience with a proven track record in site transformations</li><li>Minimum 5 years of management experience including general project leadership</li><li>Strong knowledge of plant P&amp;L and solid financial acumen</li><li>Demonstrated Lean leadership; Six Sigma experience is a plus</li><li>Experience in low volume, high mix manufacturing environments</li><li>Ability to manage relationships with multiple customers and suppliers</li><li>ITAR/EAR compliance required – must be a U.S. citizen, national, lawful permanent resident, or granted asylee status</li></ul>

Overview: <ul><li>This role is responsible for planning, directing, and reviewing deliverables to clients as per schedule and budget, with a focus on quality, innovation, productivity and customer satisfaction within the overall guidelines, processes and norms .</li><li>Should have strong knowledge and demonstrate experience on Estimates methodologies, FP, SMC and should be able to drive programs using both Waterfall and Agile methodologies.</li><li>Should participate in Enterprise Architectural POC discussions.</li><li>Build scale of talent, show case results of cross skilling and upskilling of talent across functional areas.</li><li>Should own and drive SLA and SLO (Service level Agreements and Objectives) and take bottom-line on penalty and reward structure.</li><li>Be answerable to the customer and internal leadership on Governance and drive delivery excellence.</li></ul> Responsibilities: Service Delivery Management(40%): This is a major part of the overall responsibility of this role, involving the following: <ul><li>Creating delivery efficiency models with focus on profitability through quality, productivity gains and customer satisfaction and ensure execution of projects in a timely manner within budgets.</li><li>Review and monitor lifecycle processes for critical projects and oversee compliance for all other projects on parameters such as schedule and effort overruns, customer issues, quality parameters, account level operating margins, risks, etc.</li><li>Drive operational excellence by implementing innovative and value-based delivery models leveraging IP as well as 3rd party partnerships</li></ul> Driving Operational Excellence(20%): This part is to focus on: <ul><li>Defining /refining the dashboards to capture all the key parameters of importance, set up systemic mechanisms that monitor them continuously and consistently use these to ensure operational health and timely remediation of any operational risks</li><li>Continually improving systems and processes that provide analytical intelligence on operating parameters and drivers to the team Productivity and Quality efficiencies</li></ul> Contracts / new SOW Reviews and Customer Relationship(20%): This involves: <ul><li>Establish and follow processes to transform client business through new engagement models, provide insights to the sales team during scoping and reviewing complex programs</li><li>Growing business from existing customers by helping mine opportunities through delivery relationships.</li><li>Review of C-SAT results and drive the improvement of the same within the Delivery organization Own Governance SLA, SLO, Risk and Reward structure</li></ul> Capability &amp; Talent Development(15%): In this function, main responsibilities would be: <ul><li>Providing thought leadership in the domain and positively influence the market analysts for branding through business value articulation</li><li>Enhancing capabilities to meet market demands by defining initiatives to build new capabilities and to encourage innovation</li><li>Ensuring the recruitment of right talents, high level of employee engagement and satisfaction</li><li>Deploying robust performance management processes with competency and career development opportunities to engage, retain and develop a committed and skilled workforce Building scale</li></ul> Organization and Unit Initiatives (5%): This role will also need to: <ul><li>Ensure successful implementation of strategic initiatives across the organization by creating an action plan</li><li>Deploy resources and track achievement of specific outcomes within agreed timelines and overall plan of the initiative</li></ul> Requirements:&nbsp; <ul><li>Degree in Information Technology/Computer Science</li><li>20+ years of experience in ITSM, service delivery management, project management, vendor management, etc</li><li>Strong delivery planning, risk management, and resource allocation skills.</li></ul>

Overview: <ul><li>We are looking for an Assistant Product Manager to support our Product Management team in delivering exceptional pharmaceutical products that meet customer needs and business goals.&nbsp;</li><li>This role is ideal for someone who is passionate about product development, data-driven decision-making, and cross-functional collaboration.</li></ul> Responsibilities: <ul><li>Assist in gathering and analysing customer feedback, market trends, and competitor insights to support product strategy</li><li>Work closely with Product Manager to define product requirements, user stories, and acceptance criteria</li><li>Coordinate with cross-functional teams (e.g. marketing, sales, supply chain, finance) to ensure timely and high-quality product releases</li><li>Support product roadmap development</li><li>Help track product performance metrics and generate reports for stakeholder review</li><li>Assist in designing and production of marketing materials, coordinating and supporting execution of events</li><li>Maintain documentation and knowledge bases related to the product</li></ul> Requirements: <ul><li>Bachelor’s degree in Business, Biomedicine, Life Sciences, or related field</li><li>Minimum 1 year experience in product management of pharmaceutical and / or diagnostic products, preferably across a broad portfolio</li><li>Strong communication, organizational, and analytical skill</li></ul>

Role Overview: <ul><li>As a Sales Representative, you will be responsible for promoting our pharmaceutical products to healthcare professionals and establishing strong relationships with key stakeholders.&nbsp;</li><li>Your role will be pivotal in driving sales, increasing product awareness, and ensuring that our products are well[1]positioned in the market.</li></ul> Responsibilities: Product Promotion:&nbsp; <ul><li>Effectively promote and detail products to healthcare professionals, including doctors, pharmacists, and hospital staff.</li></ul> Sales Targets:&nbsp; <ul><li>Achieve and exceed sales targets and objectives by implementing strategic sales plans and utilizing effective sales techniques.</li></ul> Relationship Management:&nbsp; <ul><li>Build and maintain strong, long-term relationships with healthcare professionals to enhance product visibility and brand loyalty.</li></ul> Market Analysis:&nbsp; <ul><li>Monitor market trends, competitor activities, and customer feedback to identify opportunities and address challenges.</li></ul> Educational Support:&nbsp; <ul><li>Provide accurate and relevant product information, including clinical data, benefits, and usage guidelines to healthcare professionals.</li></ul> Reporting:&nbsp; <ul><li>Maintain accurate records of sales activities, customer interactions, and market trends. Prepare and submit regular reports to management.</li></ul> Compliance:&nbsp; <ul><li>Ensure adherence to regulatory requirements and company policies during all interactions and promotional activities</li></ul> Requirements: <ul><li>Bachelor’s degree in Life Sciences, Pharmacy, Medicine, Nursing, or a related field.</li><li>Minimum 1 year proven experience as a Sales Representative or in a similar role within the pharmaceutical and/or diagnostic industry.</li><li>Strong understanding of pharmaceutical and/or diagnostic products, industry regulations, and healthcare practices.</li><li>Excellent communication, presentation, and negotiation skills.</li><li>Ability to build and maintain professional relationships with healthcare professionals.</li><li>Proficiency in using CRM software and MS Office Suite.</li><li>Valid driver’s license and willingness to travel within the assigned territory</li></ul>

Responsibilities: <ul><li>Manage Payroll teams to ensure effective and efficient operations within the defined processes.</li><li>Support the development and execution of Global Business Services (GBS) policies for Payroll.</li><li>Work closely with Global Payroll Lead</li><li>Track and measure performance against key performance indicators (KPIs) and service level agreements (SLAs).</li><li>Assist with people management activities within the payroll team.</li><li>Drive continuous improvement in Payroll business process performance.</li><li>Serve as a point of escalation or backup for Payroll team members.</li><li>Ensure compliance with federal, state, and local payroll laws and regulations, staying updated on legislative changes.</li><li>Manage and maintain the payroll system, including selecting and implementing new software or upgrades.</li><li>Act as the primary contact for resolving complex payroll issues and inquiries from employees, management, and external agencies.</li><li>Assist in budget preparation and monitor payroll-related expenses.</li><li>Maintain strict confidentiality regarding payroll and employee information.</li><li>Collaborate with HR, finance, and other departments to ensure accurate payroll-related data.</li><li>Provide support during internal and external audits by supplying necessary payroll records and documentation.</li><li>Continuously review and enhance payroll processes to improve efficiency, reduce errors, and elevate service quality.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field is often required (MBA preferred)</li><li>6+ years or relevant experience in payroll, time &amp; attendance and vendor management and 2+ years in a people manager role</li><li>Experienced in payroll processing and administration, with a demonstrated track record of increasing responsibility</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Thorough understanding of federal, state, and local payroll regulations, tax laws, and compliance requirements</li><li>Ability to analyze information, prepare reports, and make recommendations based on payroll data</li><li>Ability to handle sensitive and confidential information with discretion and integrity</li></ul>

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235 quality assurance analysis Jobs found

HR Transaction Delivery Analyst

Payroll Specialist - Specialized Service

HR Transaction Delivery Team Lead

Product Engineer II

Senior Digital Marketing Analyst/ABM Lead

Plant Manager

Public Sector Delivery Lead

Assistant Product Manager

Sales Representative

Payroll Supervisor

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

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Skills

Industry

Location

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235 quality assurance analysis Jobs found

HR Transaction Delivery Analyst

Payroll Specialist - Specialized Service

HR Transaction Delivery Team Lead

Product Engineer II

Senior Digital Marketing Analyst/ABM Lead

Plant Manager

Public Sector Delivery Lead

Assistant Product Manager

Sales Representative

Payroll Supervisor

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.