Card Authorisation & Fraud Detection Analyst

Salesforce Developer

Lead, Card Operations Processing Centre

Finance Business Partner

QC Lab Sample Coordinator

Associate, Quality Assurance (QMS)

Junior Scrum Master

Finance Controller

Production Supervisor

Senior Officer/Manager /Team Lead - Cash Management / Swift Ops / Corp Account (Static Maintenance)

Responsibilities&nbsp;: Authoriser - Card Authorisation&nbsp;<ul><li>Process and authorize credit &amp; debit card transactions in a timely and accurate manner.&nbsp;</li><li>Perform voice-authorisation and give assistance to merchants and customers at POS transactions.&nbsp;</li><li>Meeting Service Level Agreements (SLA) standards on pick-up call (for merchants and customers).&nbsp;</li><li>Manage email duties, assisting Call Centre &amp; RMs on block/unblock cards, temporary increase limit adjustment, and bypass security check for customers.&nbsp;</li><li>Support Cards &amp; Payments (CPP) Cards Operations to process Authorisation code for unsecured products.&nbsp;</li></ul> Authoriser – Merchant and Customer Support <ul><li>Establish and maintain relationships with merchants, providing support and guidance on credit &amp; debit card transaction processes.&nbsp;</li><li>Assist merchants with inquiries and resolve any issues related to card authorizations.&nbsp;</li><li>Assist in transaction code cancellation request receive from merchants, customers and Contact Centre.&nbsp;</li><li>Respond to customer inquiries regarding credit &amp; debit card transactions and account statuses.&nbsp;</li><li>Educate customers on card usage, security, and fraud prevention.&nbsp;</li><li>Assist customer to adjust Temp Increase Limit.&nbsp;</li><li>24/7 emergency card replacement support.&nbsp;&nbsp;</li><li>Act as point-of-contact with Card Scheme&nbsp;&nbsp;</li></ul> Authoriser – Card Surveillance Support (transaction monitoring)&nbsp; <ul><li>Monitor and review card transactions for potential fraud and irregularities.&nbsp;</li><li>Monitor cards transaction in real time alerts queue and identify high risk transactions.&nbsp;&nbsp;</li><li>Monitor and analyze transactions to detect fraudulent activities using Visa/Mastercard fraud detection tools.&nbsp;</li><li>Observe customer transactions and identify suspicious and fraudulent activities such as account take over (scam fraud), friendly fraud, lost &amp; stolen card, and Credit Master attacks. Block/unblock cards, and attempt transaction cancellation when necessary.&nbsp;&nbsp;</li><li>Contact customer or manually trigger SMS notification to alert customer of suspicious transaction and perform verification with customer.&nbsp;</li><li>Follow-up on uncontactable customer by calling or sending SMS to notify to mitigate losses.&nbsp;</li><li>Manage customers expectation and explain to customer on fraudulent transactions and scam activities.&nbsp;</li><li>Support Fraud Investigation Team and Fraud Issuing team when required on fraud matters.&nbsp;</li><li>Perform merchant ID blocking to prevent Bin attack fraud and support CPP on parameter maintenance for 3DS system.&nbsp;</li></ul> Requirements: <ul><li>Diploma or equivalent qualification preferred.&nbsp;</li><li>Proficient in English. Ability to converse in in Mandarin (and dialects), Bahasa Malay, Tamil will be a plus.&nbsp;&nbsp;</li><li>Able to use MS Office and possess good written and communication skills.&nbsp;</li><li>Pleasant disposition with good interpersonal skills.&nbsp;</li><li>Possess strong analytical skills.&nbsp;</li><li>Possess high standard of customer service.&nbsp;</li><li>Manage task and responsibilities with minimal supervision. Take initiative and be proactive in solving problems.&nbsp;</li><li>Be a Team player, collaborate effectively with colleagues, and assist team members when needed, fostering a&nbsp;positive team.&nbsp;&nbsp;</li><li>Ability to work both independently and collaboratively in a fast-paced environment.&nbsp;</li><li>Able to perform 24 hours rotating shift including weekend &amp; public holiday and to be on standby for recall when&nbsp;called upon.&nbsp;&nbsp;</li><li>Ability to work in a fast-paced environment with ability to take pressure and meet the demands of the job.&nbsp;</li><li>Previous experience on fraud surveillance in banking sector or law enforcement agencies will highly be&nbsp;considered.&nbsp;</li><li>Keen interest in scam prevention&nbsp;</li></ul>

Responsibilities <ul><li>Collaborate with Product Managers and cross-functional teams to understand business requirements and translate them into technical solutions on the Salesforce platform.</li><li>Design, develop, and implement custom Lightning Web Components (LWC) on the client-side and leveraging object-oriented design principles and best practices for back-end.</li><li>Create and maintain Apex classes, triggers, and other Salesforce development artifacts.</li><li>Customize and extend standard Salesforce functionality to meet unique business needs.</li><li>Troubleshoot and resolve issues for our Salesforce end users while identifying any root cause problems to prevent future issues.</li><li>Develop, maintain, and extend integrations built on the Force.com platform.</li><li>Collaborate with front-end components to integrate Salesforce applications with external systems and web services.</li><li>Perform unit testing, code reviews, and participate in the overall quality assurance process.</li><li>Apply solid understanding and working knowledge of modern JavaScript for Lightning Web Components to solve for complex business needs.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Information Technology, Information Systems or related field</li><li>Salesforce Certified (e.g., Platform Developer I, Platform Developer II, JavaScript)</li><li>2+ years of experience with SF Command Line tooling, Git, and VS Code</li><li>2+ years of experience with Apex, Visualforce, and other Salesforce development technologies</li><li>2+ years of Proven experience as a Salesforce Developer with a focus on Lightning Web Components (LWC)</li><li>3+ years of experience and strong proficiency in object-oriented design principles and hands-on experience in applying them to Salesforce development.</li></ul>

Responsibilities: <ul><li>Streamline processes to reduce operating cost and turnaround time without compromising quality and risk.&nbsp;</li><li>Conduct internal reviews / tests to ensure compliance.</li><li>Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.&nbsp;&nbsp;</li><li>Proactively manage and resolve customers’ and business units’ feedback and queries promptly.</li><li>Drive operations related projects &amp; process improvements.</li><li>Lead and coach staff to a high standard of performance, productivity and service quality</li><li>Ensure that the Bank’s policies, guidelines, operations control and compliance requirements are strictly adhered to.</li><li>Ensure that operation procedures are kept up to-date.</li><li>Identify opportunities to improve productivity, efficiency and service quality in the team and within the division while assuming the role as a mentor to coach staff to ensure high standard of performance, productivity and service quality.</li></ul> Requirements: <ul><li>5 to 10 years of retail banking operations, especially in Credit/Debit Cards Operations&nbsp;</li><li>5 to 10 years of team management experience with a minimum size of 10.</li><li>Able to multi-task and cope with change and diversity in a fast-paced environment</li><li>Experience in change management projects, including successful RPA and automation implementations.</li><li>Strong organizational and management skills with strong leadership qualities</li><li>Strong analytical and problem-solving skills</li><li>Strong interpersonal and communication skills with excellent verbal/written communication and interpersonal skills.</li><li>Ability to think objectively and think outside the box when analyzing issues</li><li>Ability to work under pressure.</li></ul>

Responsibilities: <ul><li>The Finance Business Partner, Operations will be providing timely, relevant and accurate information and insightful analysis to facilitate decision-making of senior management.</li><li>Developing the capability to drive swift data extraction and visualization bringing visibility and transparency of key business metrics.</li><li>Focused on finding meaningful insights to support continued and sustainable profitable growth of the our client business.</li><li>Drive improvement in the conversion cost and site fixed overhead vs budget and historical periods.</li><li>Also, bringing actionable insights, identity focus areas and run simulations for site management to optimize the cost level, in line with forecasted business activity.</li><li>Need monthly tracking and action monitoring, working collaboratively with site teams across different functions, and create visibility with global manufacturing team on the improvement actions.</li><li>Drive digital transformation journey of finance function and be instrumental in increasing utilization of BI tools, especially Power BI.</li><li>To include developing the dashboards and power query models required to achieve efficiency in data extraction and visualization.</li><li>Understand diverse internal and external data source and its architecture.</li><li>Able to integrate various data source for seamless automation of business analysis resulting in optimization of core financial workflows, enhancing efficiencies.</li><li>Able to perform analysis using large complex dataset, enhance the reports to improve performance tracking against targets and trend identification.</li><li>Effective contribution in annual budgeting and monthly forecasting process, such as developing templates for end-to-end budget planning and forecasting process.</li><li>Build and foster strong cross-functional relationships across business constituencies and stakeholders specially group support functions like Supply Chain, Manufacturing Ops and Procurement. Help the company understand how the pieces fit together to drive performance and strengthen the team’s partnership and influencing skills in pursuit of growth.</li><li>Price, Mix and Volume Analysis for Margin Improvements</li><li>Proactive participation in various business improvement/ad hoc projects.</li><li>Manages the overall Financial Reporting and Analysis activities in the production and delivery of all standard reporting (including template and chart updates), ad hoc reporting, presentation materials; and non-pricing / profitability (costing) analysis for the business, in accordance with defined standards.</li></ul> Requirements: <ul><li>At least 8-10 years’ work experience in Finance with at least 6 years’ experience in FP&amp;A</li><li>Experience working in manufacturing environment is a must</li><li>Strong business acumen.</li><li>Strong financial, technical, and quantitative analytical skills</li><li>In-depth knowledge of accounting principles, practices and regulatory issues and their application to a wide variety of areas</li><li>Ability to take ownership of a task or process, and see it through from inception to completion</li></ul> Preferred Skills <ul><li>Proven track record of developing and implementing value-added financial analysis</li><li>Self-awareness and ability to handle tight deadlines and manage complex business challenges</li><li>Demonstrated experience in analyzing and synthesizing complex financial data into meaningful executive summary statements</li><li>Excellent verbal and written skills, analytical thinker / problem solver, interpersonal skills, attention to details</li><li>Advance Excel skill, MS office and data management, Power BI skill is added advantage</li></ul> Key Relationships with Internal and External Stakeholders <ul><li>Operational Leadership</li><li>Site Finance Controllers</li><li>Group Finance Team</li><li>Site GMs and Operation team</li></ul> Additional Notes <ul><li>Sound financial knowledge with Chartered Accountant background</li></ul>

Responsibilities: Sample Management <ul><li>Performs QC sample/reference standard/chromatographic column receipt, processing, distribution for testing and storage.</li><li>Performs QC sample reconciliation and disposal.</li><li>Tracks inventory of product samples, stability samples, and test materials in the lab.</li><li>Uses laboratory software for sample, reference standard, chromatographic column management.</li><li>Verifies accuracy of labeling/documentation provided with samples.</li><li>Informs QC Coordinator if chemical or reference standard is expired for removal from laboratory area.</li><li>Send samples for outside testing. Submit samples to the appropriate labs for testing.</li><li>Create and maintain reports including quality data trending, informational spreadsheets, laboratory log spreadsheets.</li><li>Compile a list of necessary laboratory supplies specifically reference standards, contacting vendors to obtain quotes.</li><li>Uses the purchasing system to procure laboratory supplies.</li><li>Provide status updates to QC management and other departments regarding the submission of samples.</li><li>Maintain a safe work environment by following standards and procedures and complying with legal regulations.</li></ul> Lab Equipment <ul><li>Maintains, operates equipment and instruments supporting sample processing.</li><li>Provides general laboratory support such as routine instrument cleaning/preventative maintenance/calibration, sample receiving, chemical inventory, document filing and housekeeping.</li><li>Works with internal resources to maintain lab in an optimal state. Cleans lab working surfaces and disposes of any excess chemicals, solutions, solvents, etc. in the special waste containers for each class of waste chemicals.</li><li>Under close supervision, learns to troubleshoot basic instrument problems.</li></ul> Investigations&nbsp; <ul><li>Escalates any trends/events to the QC Lab Manager.</li><li>Escalates any sample and reference standard documentation issues to the QC Lab Manager.</li><li>With guidance, participates in OOS/OOT/NOE and other investigations.</li><li>Assists, as and when needed, scientists working in the laboratory.</li><li>May assist in drafting, editing, and reviewing SOPs.</li></ul> Training <ul><li>Maintains assigned training records current and in-compliance.</li><li>May assist in the training of laboratory staff.</li></ul> Compliance&nbsp; <ul><li>Performs assigned work in a timely and safe manner conforming to regulatory, company and compendia requirements within pharmaceutical manufacturing setting.</li><li>Documents accurately data generated in notebooks/worksheets/LIMS in compliance with SOPs.</li><li>Follows internal processes related to controlled substances.</li></ul> Safety <ul><li>Follows EH&amp;S procedures to ensure a safe work environment.</li><li>Follows all applicable safety and standards guidelines, such as SOPs, cGMP, DEA regulations good documentation practice and/or MSDS.</li></ul> Requirements: Education &amp; Experience <ul><li>College graduate, preferably in a Science related field.</li><li>Laboratory experience related to sample management preferred.</li></ul> Knowledge <ul><li>Basic knowledge of sample management in a laboratory environment.</li><li>Some knowledge of applicable safety and standards guidelines: SOP, cGMP, GLP, DEA regulations and/or MSDS.</li><li>Competency in Microsoft Office Suite.</li><li>Proficiency with computer savvy.</li></ul> Skills &amp; Abilities <ul><li>Ability to display and analyze data in a logical manner.</li><li>Good verbal and written communication skills as well as good computer skills.</li><li>Attention to details and accurate record keeping.</li><li>Establish and maintain cooperative working relationships with others.</li><li>Solid organizational skills</li><li>Ability to take initiative, set priorities and follow through on assignments.</li></ul> Physical Requirements <ul><li>Extended periods of sitting, standing, walking, reaching, climbing/balancing, kneeling/crouching/crawling, looking at monitor for extended periods, moderate noise levels and potential business travel.</li><li>Work is in an FDA and DEA-regulated pharma lab environment with risk of exposure to various chemicals.</li><li>Must occasionally lift and/or move up to 15-25 lbs.</li><li>Ability to wear personal protective equipment, including respirators, gloves, etc.</li><li>Specific visions abilities are required by this job include close vision and color vision</li><li>Ability to occasionally tolerate significant differences in temperature and/or humidity for short periods.</li></ul>

Role Description: <ul><li>The Entry-Level Associate, Quality Assurance supports the Quality Management System (QMS) and documentation processes at the Chestnut Ridge site.</li><li>This role is designed for individuals beginning their career in pharmaceutical quality assurance and provides hands-on experience in maintaining compliance and supporting documentation workflows in a regulated environment.</li></ul> Responsibilities: <ul><li>Assist in organizing and maintaining QMS documentation including SOPs, CAPAs, deviations, and complaints.</li><li>Support the preparation and tracking of quality metrics and trending reports.</li><li>Help coordinate internal audits and document audit responses.</li><li>Participate in documenting product quality complaints and adverse event records.</li><li>Aid in digitizing logbooks and checklists using electronic systems.</li><li>Collaborate with cross-functional teams to ensure timely and accurate documentation updates.</li><li>Provide administrative support for change control processes and quality-related meetings.</li><li>Assist in preparing documentation for regulatory inspections and external audits.</li><li>Maintain document control systems and ensure timely review and archival of QA records.</li><li>Support training documentation and tracking for QA-related procedures.</li><li>Help with data entry and analysis for quality reports using basic statistical tools.</li><li>Monitor document lifecycle and ensure version control compliance.</li><li>Participate in continuous improvement initiatives related to documentation and QMS processes.</li></ul> Requirements: Education &amp; Experience <ul><li>Required Education: Bachelor’s degree in Pharmaceutical Sciences or a related field.</li><li>Preferred Education: Master’s degree is a plus.</li><li>Experience: 1–3 years in a pharmaceutical or regulated industry (internships or co-op experience acceptable).</li><li>Tools/Technologies: Familiarity with QMS platforms and electronic documentation systems preferred.</li></ul> Physical Requirements <ul><li>On-site role at Chestnut Ridge, NY.</li><li>Standard work hours: 8 AM to 5 PM.</li><li>No travel required.</li><li>No lifting or driving responsibilities.</li></ul>

Responsibilities: <ul><li>Coordinate cross-functional activities to ensure project milestones are met on time and within scope.</li><li>Facilitate Agile ceremonies such as daily stand, sprint planning, retrospectives, and demos.</li><li>Collaborate with Product Owners, Business Analysts, and Technical Leads to refine requirements and ensure team alignment.</li><li>Track and report on project progress, risks, and dependencies using tools like Azure DevOps, JIRA, Confluence, or equivalent.</li><li>Identify and resolve roadblocks, escalating issues when necessary to ensure continued progress.</li><li>Support project documentation including project plans, timelines, meeting notes, and status reports.</li><li>Assist in backlog grooming and user story definition to ensure readiness for development.</li><li>Foster a positive and productive team environment by promoting collaboration, accountability, and transparency.</li></ul> Requirements: <ul><li>2+ years of experience in a Project Coordinator and/or Scrum Master role.</li><li>Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence, Azure DevOps).</li><li>Strong organizational skills with the ability to manage multiple priorities and projects.</li><li>Excellent verbal and written communication skills, with the ability to interface effectively with both technical and non-technical stakeholders.</li><li>Detail-oriented and proactive, with a focus on driving results and continuous improvement.</li><li>Experience preparing project documentation and facilitating team meetings.</li></ul>

Responsibilities: <ul><li>Management of finance team to ensure delivery of timely, accurate monthly accounts, preparation of the financial pack and KPIs.</li><li>The key focus will be to drive financial and business improvements in the Filter Products manufacturing site and to act as a business partner to the local GM and management team.</li><li>Support is also required for the local Distribution business.</li><li>Review site month end financials, prepare variance analysis with supporting commentary consolidate for the Hungary region.</li><li>Drive site Gross margin and Non-productive spend initiatives.</li><li>Prepare and review customer and product analysis (pricing, revenue and margin).</li><li>Drive working capital improvements including cash collection and inventory management.</li><li>Ensure that standard costs are maintained and implemented across the product range in the Filter Products manufacturing site.</li><li>Review site control files and trial balances to ensure no financial risk to the business and instil robust financial controls.</li><li>Ensure that all sites comply with the Filtrona Accounting Manual (EAM).</li><li>To support the businesses in the preparation of the annual Plan and quarterly forecasts for the region and associated presentations and packs.</li><li>Review of all capex appraisals pre sign off and follow up on actual spend v plan.</li><li>Attend and present the financials at the monthly operational reviews.</li><li>Legal and banking signatory for the Filter Products business and sign off monthly payroll run.</li><li>Review monthly FX hedging forecasts and submissions to Group Treasury</li><li>Deal with Group, SBU and Regional FD requests</li><li>Lead the preparation for the Hungarian internal and external audits.</li><li>Develop staff and identify training needs within the team. Document standard procedures.</li><li>Keeping the HSE-, fire safety- and hygiene rules, wearing the relevant personal protective equipment.</li><li>During the daily work meeting the expectations of the Integrated Management System regulations.</li></ul> Requirements: <ul><li>Educated to degree level (potentially in Finance, Accounting, or Economics); professional accounting qualification.</li><li>10 years PQ experience within a manufacturing environment is essential.</li><li>High level of numeracy and IT literate (Excel/PowerPoint).</li><li>Excellent English written and oral communication skills.</li><li>Audit background</li><li>ERP system knowledge</li><li>Project management knowledge and experience</li></ul>

Responsibilities: <ul><li>Supervise daily manufacturing operations including formulation, filling, and packaging of sterile injectable IV bag products within cleanroom environments utilizing isolator technology.</li><li>Manage and develop production team members, providing coaching, training, and performance feedback to ensure adherence to standard operating procedures (SOPs) and quality expectations.</li><li>Author, review, and approve SOPs, batch records, and other production documentation to ensure compliance with cGMP and regulatory requirements.</li><li>Ensure compliance with cGMP, FDA, DEA, OSHA, and other regulatory requirements, particularly in handling high potent APIs and controlled substances.</li><li>Coordinate production schedules to meet demand and support planning, warehouse, and materials management functions.</li><li>Monitor key performance indicators (KPIs) for productivity, quality, and safety; implement corrective and preventive actions as needed.</li><li>Oversee line clearance, equipment setup, and cleaning activities, ensuring readiness for manufacturing operations and minimizing downtime.</li><li>Support deviations, investigations, and CAPA implementation in partnership with Quality Assurance and other support functions.</li><li>Drive continuous improvement initiatives to enhance operational efficiency, product quality, and operator engagement.</li><li>Ensure effective communication between production shifts and other departments to maintain smooth and efficient operations.</li><li>Maintain a strong safety culture, ensuring compliance with Environmental Health &amp; Safety (EHS) programs and best practices.</li></ul> Requirements: Qualifications/Experience: <ul><li>Bachelor’s degree in engineering, Life Sciences, or a related technical field preferred; equivalent experience considered.</li><li>Minimum of 3–5 years’ experience in pharmaceutical or biotechnology manufacturing, preferably in sterile or aseptic operations.</li><li>Supervisory experience leading production teams in a regulated environment.</li><li>Knowledge of cGMP, aseptic processing, and isolator-based manufacturing.</li><li>Experience with high potent APIs and/or controlled substances preferred.</li><li>Proficiency with production documentation, batch records, SOP authoring, and deviation processes.</li></ul> Requirements: Skills / Competencies: <ul><li>Strong leadership and team management skills with a focus on employee development.</li><li>Excellent organizational and problem-solving abilities.</li><li>Ability to manage multiple priorities in a fast-paced, dynamic environment.</li><li>Clear, concise communication skills (written and verbal).</li><li>Proficiency in Microsoft Office and familiarity with manufacturing execution systems (MES) or ERP platforms.</li><li>Commitment to data integrity, safety, and continuous improvement.</li></ul>

Key responsibilities includes:<ul><li class="ql-align-center">Process and/or approve data maintenance requests with accuracy and within established SLA in compliance with regulatory laws, internal policy and procedures.</li><li class="ql-align-center">Ensure proper handling of documents and that all documents are always accounted for.</li><li class="ql-align-center">Assist with queries/escalation from other functions ( Middle Office, Relationship Managers, Branches ) to deliver quality service that exceeds customers’ expectations.</li><li class="ql-align-center">Ensure all controls – Start of day, intraday and End of day are meticulously followed, and evidence kept of the same.</li><li class="ql-align-center">Implement and maintain a high standard of operations control and compliance to always protect the Group’s and Clients’ interests.</li><li class="ql-align-center">Ensure in the processing of requests that they are always ‘audit worthy’ and will pass scrutiny of the various 1st, 2nd and 3rd lines of defence teams.</li><li class="ql-align-center">Strong commitment and drive to Eliminate, Simplify and Automate process.</li><li class="ql-align-center">Provide support in ad-hoc project and tasks as directed by Team Head and Department Head.</li></ul>

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38 reference standard coordinator Jobs found

Card Authorisation & Fraud Detection Analyst

Salesforce Developer

Lead, Card Operations Processing Centre

Finance Business Partner

QC Lab Sample Coordinator

Associate, Quality Assurance (QMS)

Junior Scrum Master

Finance Controller

Production Supervisor

Senior Officer/Manager /Team Lead - Cash Management / Swift Ops / Corp Account (Static Maintenance)

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38 reference standard coordinator Jobs found

Card Authorisation & Fraud Detection Analyst

Salesforce Developer

Lead, Card Operations Processing Centre

Finance Business Partner

QC Lab Sample Coordinator

Associate, Quality Assurance (QMS)

Junior Scrum Master

Finance Controller

Production Supervisor

Senior Officer/Manager /Team Lead - Cash Management / Swift Ops / Corp Account (Static Maintenance)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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COMPANY

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.