Branch Manager - Freight Forwarding

Payroll Supervisor

Software Engineering Lead

IT Project Manager

Senior Engineer (Project - Mechanical)

Logistics Analyst

HR Partner

Supply Chain Analyst

Executive Human Resources (Corporate)

Customer Service Advisor (Senior Analyst)

The RoleThe Branch Manager for a Freight Forwarding branch office is responsible for managing all operational and administrative aspects of the branch. The branch manager will be responsible for supporting the commercial team in-country and managing the branch’s finances. This position requires a candidate with strong leadership skills and excellent knowledge of freight forwarding operations. The Branch Manager plays a critical role in driving business growth, ensuring customer satisfaction, and maintaining efficient operations through driving continuous improvement within the branch. The branch manager must drive a collaborative environment and must exhibit the ability to effectively manage a team through coaching and mentoring. Key ResponsibilitiesLeadership and Team Management:Provide strong leadership and guidance to a team of approximately six staff members, including recruitment, training, coaching, mentoring and performance management.Foster a positive and collaborative work environment, promoting teamwork, accountability, and professional development.Delegate responsibilities effectively, ensuring efficient resource allocation and workload distribution. Operations Management:Support in setting up the branch resources, systems and processes.Oversee and coordinate all operational activities within the branch, including import/export processes, customs clearance, documentation, logistics, and transportation.Ensure compliance with relevant regulations, industry standards, and company policies and procedures.Monitor and analyse operational performance metrics, implementing improvements to enhance efficiency and productivity. Sales:Develop and implement strategies to achieve branch-specific sales targets and contribute to the overall growth of the organization.Identify new business opportunities, build relationships with clients and partners, and expand the customer base.Collaborate with the sales team to develop effective marketing and promotional initiatives to increase market share and revenue. Customer Service:Maintain a strong focus on customer satisfaction, ensuring that services are delivered promptly, accurately, and according to customer requirements.Address customer inquiries, concerns, and complaints in a timely and professional manner, resolving issues to maintain positive client relationships.Conduct regular customer meetings to understand their evolving needs and provide appropriate solutions. Financial Management:Must have a good financial acumen.Develop and manage the branchs annual budget, closely monitoring expenses and revenue to ensure financial targets are met.Review and analyze financial reports, identifying areas for improvement and implementing cost saving measures where possible.Collaborate with the finance department to ensure accurate and timely billing, invoicing, and financial reconciliation. OTHERAct as an ambassador at all times when working; promoting and demonstrating positive behaviours in harmony with Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following Code of Conduct and Ethics policies.Responsible for building a strong winning culture, leading with change and building capability in the organization and managing relationships with key stakeholders.The Branch Manager will support the Country Manager in implementing strategies on the floor.To create a culture of high performing teams, grounded in the core values of the organization to ensure high employee engagement.Achieve and exceed financial targets.Accurate and up to date reporting to Country Manager.Proactively manage internal and external risk to the company and Group.Promote and uphold brand and values.Perform other related duties as assigned.Would be required to travel nationally and internationally to visit business partners and clients.&nbsp; Minimum Requirements﻿QUALIFICATIONS&nbsp;▪ Bachelor’s degree in business administration, Logistics, Supply Chain Management, or a related&nbsp;field. Relevant professional certifications are a plus.&nbsp;&nbsp;EXPERIENCE&nbsp;&nbsp;▪ Proven track record and recent experience (4 -6 years) in freight forwarding leadership position,&nbsp;logistics, or a similar industry, with a solid understanding of import/export procedures, customs&nbsp;regulations, and transportation logistics is a must.&nbsp;&nbsp;▪ Must have a comprehensive understanding of incoterms to provide guidance to both business and&nbsp;client.&nbsp;&nbsp;SKILLS&nbsp;&nbsp;▪ Leadership skills – Strong leadership and people management skills, with the ability to motivate&nbsp;and develop a team in a dynamic work environment.&nbsp;▪ Freight Forwarding – Solid and demonstrated working knowledge of the Freight Forwarding&nbsp;Industry.&nbsp;▪ Organization &amp; Problem-Solving skills - Results-driven mindset with a focus on achieving&nbsp;targets and driving business growth. Exceptional organizational and problem-solving abilities, with&nbsp;the capacity to prioritize tasks and handle multiple responsibilities simultaneously.&nbsp;▪ Execution Sales Skills – Ability to research, identify, tackle, grow and close business&nbsp;opportunities ensuring the needed support from product and operations.&nbsp;&nbsp;▪ Agile Skills - Ability to prioritize multiple tasks to meet various deadlines and work under pressure&nbsp;in a fast-paced environment.&nbsp;&nbsp;▪ Computer Skills - Intermediate computer skills with a proficiency in MS Office (Outlook, Word,&nbsp;Excel &amp; PowerPoint, CRM and Freight Forwarding system&nbsp;▪ Communication – Effective verbal, written, and interpersonal skills. Ability to communicate with&nbsp;clients, carriers, other forwarders, vendors. Excellent communication and interpersonal skills, with&nbsp;the ability to build relationships and negotiate effectively with clients, suppliers, and stakeholders.&nbsp;▪ Languages - You speak and write fluent English – additional languages are a bonus, but not a&nbsp;must.&nbsp;&nbsp;&nbsp;7. COMMUNICATIONS AND WORKING RELATIONSHIPS&nbsp;&nbsp;Internal:&nbsp;You will be a solid point of contact on which your Branch’s Operations Team and Network will&nbsp;be relying to liaise and filter with Book of Business Clients.&nbsp;&nbsp; External:&nbsp;You will be a trusted and competent partner towards customers, suppliers, and the business.&nbsp;&nbsp;

Responsibilities: <ul><li>Manage Payroll teams to ensure effective and efficient operations within the defined processes.</li><li>Support the development and execution of Global Business Services (GBS) policies for Payroll.</li><li>Work closely with Global Payroll Lead</li><li>Track and measure performance against key performance indicators (KPIs) and service level agreements (SLAs).</li><li>Assist with people management activities within the payroll team.</li><li>Drive continuous improvement in Payroll business process performance.</li><li>Serve as a point of escalation or backup for Payroll team members.</li><li>Ensure compliance with federal, state, and local payroll laws and regulations, staying updated on legislative changes.</li><li>Manage and maintain the payroll system, including selecting and implementing new software or upgrades.</li><li>Act as the primary contact for resolving complex payroll issues and inquiries from employees, management, and external agencies.</li><li>Assist in budget preparation and monitor payroll-related expenses.</li><li>Maintain strict confidentiality regarding payroll and employee information.</li><li>Collaborate with HR, finance, and other departments to ensure accurate payroll-related data.</li><li>Provide support during internal and external audits by supplying necessary payroll records and documentation.</li><li>Continuously review and enhance payroll processes to improve efficiency, reduce errors, and elevate service quality.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field is often required (MBA preferred)</li><li>6+ years or relevant experience in payroll, time &amp; attendance and vendor management and 2+ years in a people manager role</li><li>Experienced in payroll processing and administration, with a demonstrated track record of increasing responsibility</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Thorough understanding of federal, state, and local payroll regulations, tax laws, and compliance requirements</li><li>Ability to analyze information, prepare reports, and make recommendations based on payroll data</li><li>Ability to handle sensitive and confidential information with discretion and integrity</li></ul>

Role Description: <ul><li>The Software Engineer Lead will be in a position to serve as a subject matter expert for a specific team of Software Engineers.</li><li>In addition to writing code on complex systems and applications, this position provides direction on project plans, schedules, and methodologies.</li><li>The position has direct reports. We are committed to advancing gender diversity within the technology sector and supporting greater representation of women in tech.</li></ul> To further this commitment, we have implemented the following initiatives: <ul><li>Women in Technology (WiT) Mentoring Program: This program is tailored to enhance career development for female talent in tech roles across all our businesses.</li><li>Women’s Network Forum: We offer dedicated forums that foster community, mentorship, and professional growth for women.&nbsp;</li></ul> Inspiring Future Talent: <ul><li>We actively engage with schools, hosting events to inspire young females to consider and pursue careers in technology.</li></ul> Responsibilities: <ul><li>Serve as the initial point of escalation for software development issues within specific area of responsibility.</li><li>Interface with other technical personnel or team members to finalize requirements.</li><li>Write and review portions of detailed specifications for the development of system components of moderate complexity.</li><li>Complete complex bug fixes. Work closely with other development team members to understand moderately complex product requirements and translate them into software designs.</li><li>Successfully implement development processes, coding best practices, and code reviews.</li><li>Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders.</li><li>Resolve complex technical issues as necessary. Mentor and/or train entry-level software engineers as directed by department management, ensuring they are knowledgeable in critical aspects of their roles.</li><li>Keep abreast of new technology developments. Design and work with complex data models. Carry out management responsibilities in accordance with the organization’s policies, procedures, and applicable laws.&nbsp;</li><li>Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.</li><li>Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible.</li><li>Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently.</li><li>Manage and encourage new ideas from staff to foster improvements through innovations.</li><li>Empower the staff to be accountable and responsible for their own actions and decisions.</li></ul> Requirements: <ul><li>Bilingual English and Spanish All Qualified Applicants must reside in Mexico City Able to work in person 2-4 days per week as needed Expertise in object-oriented development languages such as Java or .Net (C#) with an added benefit of having experience in front end technologies such as Angular or React.</li><li>Experience in software development methodologies (e.g., Kahn Bahn and Scrum).</li><li>Ability to partner and lead internal and external technology resources in solving complex business needs.</li><li>Ability to design and work with complex data models. Ability to partner and lead internal and external technology resources in solving complex business needs.</li><li>Test-driven development. Ability to write and review portions of detailed specifications for the development of complex system components.</li><li>Strong skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others.</li><li>Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.</li><li>Strong problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.</li><li>Strong interpersonal, communication, and presentation skills applicable to a wide audience including peers, senior and executive management etc.</li></ul> Other Information: Work in a way that works for you <ul><li>We promote a healthy work/life balance across the organization.</li><li>We offer an appealing working prospect for our people.</li><li>With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.</li><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your well-being and happiness are key to a long and successful career.</li></ul> These are some of the benefits we are delighted to offer:&nbsp; <ul><li>Private Medical/Dental Plan Savings Fund Life Insurance Meal/Grocery Voucher</li></ul>

Responsibilities: Lead IT Project: <ul><li>Manage IT projects from planning through implementation and support, ensuring on-time, on-budget delivery and acting as the primary point of contact for stakeholders.</li></ul> Manage Project Scope &amp; Planning: <ul><li>Collaborate with stakeholders to define project scope, develop detailed plans, and manage risks and changes to keep projects on track.</li></ul> Project Execution &amp; Leadership: <ul><li>Lead cross-functional teams to ensure successful project execution, adhering to timelines, budgets, and quality standards, while resolving issues.</li></ul> Process Improvement &amp; Continuous Delivery: <ul><li>Identify and implement process improvements to ensure continuous value delivery and enhance system performance and usability.</li></ul> Stakeholder Management &amp; Communication: <ul><li>Communicate project goals and progress clearly to stakeholders and IT Delivery Lead, managing expectations and ensuring smooth coordination between business and technical teams, escalate risk and issues.</li></ul> Training &amp; Documentation: <ul><li>Oversee the creation of training materials and documentation, ensuring successful system adoption through comprehensive end-user training.</li></ul> Vendor &amp; Resource Management: <ul><li>Coordinate with vendors, plan and manage internal/external resources, ensuring they meet project requirements, while efficiently managing internal resources for optimal task allocation.</li></ul> Requirements: <ul><li>3 years of IT Project Management experience with a focus on Agile methodology.</li><li>Proficient in Azure DevOps for sprint planning, delivery plan, tracking, and collaboration.</li><li>Skilled in OnePlan for portfolio management, resource allocation, and reporting.</li><li>Experienced with LeanIX to align IT solutions with business strategy and manage enterprise architecture.</li><li>Strong in planning, organizing, and handling multiple projects with shifting priorities.</li><li>Excellent team player and leader, capable of driving cross-functional team productivity.</li><li>Expertise in risk management and ensuring projects meet deadlines and quality standards.</li><li>Strong communication skills for managing stakeholders and providing clear project updates.</li><li>Proficient in resource management and ensuring optimal team performance.</li><li>Ability to translate business requirements into technical solutions with clear documentation.</li></ul>

Responsibilities: <ul><li>Responsible for Mechanical System (CDA, Vacuum, ACMV, MAU, Dry coil, PCW, Chiller, Cooling Tower, etc) for project.</li><li>To prepare and raise RFQ, technical clarification with contractors or vendors, and to raise PR until follow up the final PO released to proceed project.</li><li>Feasibilities Studies and Technical Review for Projects</li><li>Project Specification Preparation</li><li>Regular walk down on site to ensure that site construction work is meeting quality standards as defined in terms of material, method etc. ·&nbsp;</li><li>Resolve any technical matters or difficulties that arise during installation and testing. ·&nbsp;</li><li>Ensure that the testing and commissioning of systems are done according to pre-defined standards.</li><li>Attend daily meetings with contractors and subcontractors to receive updates on progress and follow up on action items ·&nbsp;</li><li>Prepare OMM manual, As-Built drawings and training program for operation team.</li><li>Project Buy-Off and ensure good documentation (hardcopy and softcopy) of facilities system.</li></ul> Manufacturing Support: <ul><li>Plan and execute Facilities POU Readiness for Equipment hookup.</li><li>Support in Equipment hookup and mechanical system turn on.&nbsp;</li><li>Work with Equipment, Process Engineering, Production, Industrial Engineering, EHS, etc. on operation issue/expansion projects/improvement projects/etc.</li></ul> Operation Support: <ul><li>Support operation on system issue resolving&nbsp;</li><li>Support plant shutdown activity</li></ul> Requirements: <ul><li>At least a Bachelor’s degree or diploma in Mechanical Engineering or equivalent.</li><li>Minimum 3 years of related work experience in Mechanical Engineering ·&nbsp;</li><li>Experience in high volume manufacturing of electronics components in an MNC or semi-conductor industry. ·&nbsp;</li><li>Direct working experience in wafer fab facilities will be added advantage. ·&nbsp;</li><li>Project Execution (require for weekend work and night shift)</li><li>Possess strong technical competencies in his field of study. ·&nbsp;</li><li>Able to work under pressure and with strong commitment at work.&nbsp;</li><li>Experience with software applications such as MS Power Point, Excel and Word</li></ul>

Responsibilities: <ul><li>Process freight invoices for payment. Investigating and resolving freight invoices that are on hold for review.&nbsp;</li><li>Ensure transportation carriers are paid within established payment terms.</li><li>Audit rates and freight invoices for accuracy. Ensure systems are updated with missing and incorrect information.&nbsp;</li><li>Interface with transportation providers and company Transportation Associates to resolve invoice discrepancies and communicate payment details.</li><li>Run and distribute reports as required. Need to be MIS report savvy with understanding of all latest tools.</li><li>Support all financial audit request related to internal and external audit of freight payments.&nbsp;</li><li>Ensure to monitor &amp; work on open accruals &amp; thereby ensuring aging between accruals vs invoice postings is kept to 30days or less.</li><li>Drive, monitor &amp; track the hard copies against the transaction entries in SAP with an objective to ensure on-time payment.</li><li>Involve in VAS handling validation &amp; be primary face of contact for carriers. Proactively drive &amp; address all open issues/queries in an organized manner.</li><li>Initiate &amp; drive process improvements by standardizing &amp; defining the process.</li><li>Work in testing and give feedback.</li><li>Support on Project related queries &amp; be backup to project team member</li></ul> Requirements: <ul><li>Bachelor’s Degree in Logistics or Finance related&nbsp;</li><li>0-3 years relevant experience in logistics or accounting related activities in product/manufacturing/ Shared Services.&nbsp;</li><li>Knowledge of accounts payable functions and procedures.</li><li>Expertise on advanced excel &amp; other Microsoft tools.</li><li>Special Qualifications, Knowledge &amp; Skills</li><li>Familiarity with electronic invoicing.</li><li>Prior experience with transportation / logistics software a plus</li><li>Strong Documenting knowledge backed up with analytical skills.</li><li>Excellent interpersonal and communication skills</li><li>Language requirement: English</li></ul>

Responsibilities: <ul><li>Responsible for generating alternative solutions for absenteeism and turnover.</li><li>Responsible for keeping track of absences to assess the causes and propose solutions.</li><li>Support for severance pay and claims.</li><li>Responsible for giving induction courses to new employees in relation to human resources during their schedule if required.</li><li>Support in internal events.</li><li>Responsible for resolving employee complaints and suggestions regarding services corresponding to human resources.</li><li>Support in solving payroll queries.</li><li>Responsible for applying internal satisfaction surveys.</li><li>Apply internal rules and regulations.</li><li>Prevent and resolve conflicts in individual and collective labor relations.</li><li>Responsible for applying disciplinary sanctions to employees.</li><li>Update HC and attend PIM meetings corresponding to their assigned area.</li><li>Responsible for maintaining a good relationship with the companys union representatives to negotiate and reach agreements</li><li>Responsible for administration and delivery of credentials.</li><li>Follow-up and delivery of contract renewals.</li><li>Responsible for locker management.</li><li>Responsible for direct staff termination files and order of active direct labor staff files.</li><li>Overtime management: Identify weekly hours worked in accordance with the Law.</li><li>Responsible for applying and monitoring NOM 035.</li><li>Carries out actions to reduce environmental impact, as well as activities to comply with the ISO14001 standard.</li><li>Authority to stop a process in which there is a possibility of damaging the environment or/a.nd which is outside of environmental legal compliance.</li></ul> Requirements: <ul><li>At least 2 years of experience in manufacturing environment.</li><li>At least 2 years of experience in HR Roles with main focus on Labor Relations.</li><li>Bacherlor’s degree in Administration, Human Resources, Psychology, related.</li><li>Understanding about HR process.</li><li>General knowledge in Microsoft Package.</li><li>High desirable experience using TRESS.</li><li>English Communications skills high desirable.</li><li>Excellent communication and social skills.</li></ul>

Responsibilities: <ul><li>This role will manage, optimize, and develop capabilities in the key areas of our supply chain including Delivery Performance, Inventory&nbsp;Management, Stocking Policy, and Master Data accuracy.&nbsp;</li><li>Leverage data and analytics to ensure efficient operations, seamless collaboration, and drive supply chain excellence</li><li>Plan and develop strategies and initiative for Supply Chain Programs.</li><li>Collaborate with internal teams to execute action plans in driving towards specific targets and objectives.</li><li>Initiate and negotiate with the suppliers to support Supply Chain Programs and assist in resolving issues raised by the suppliers.</li><li>Act as the main coordinator for Supply Chain Programs, provide trainings and guidance to internal teams, suppliers and other relevant parties.</li><li>Work to improve the processes and enhance Supply Chain Program Systems.</li></ul> Requirements: <ul><li>Experience using SAP S/4 Hana, IBP, or equivalent planning tools</li><li>5+ years working experience in Supply Chain</li><li>Strong Analytical &amp; Continuous improvement Skills as well as a good understanding of data analytics capabilities</li><li>Strong interpersonal skills, and ability to work with various levels of the organization</li></ul>

Responsibilities: Payroll processing: <ul><li>Maintain &amp; update attendance &amp; leave record.</li><li>Salary, incentives &amp; annual appraisals working &amp; MIS preparation</li><li>Assist to Settle FNF</li></ul> Statutory compliance: <ul><li>Registering Staff For PF-ESIC as per their Eligibility.</li><li>Send the Salary Data to Consultant for Challan Preparation (PF/ ESIC / PT)</li><li>Send the approved Challan to Accounts and ensure timely Payments.</li><li>Resolving compliance related issues raised by government authorities.</li><li>Assist staff to process PF-ESIC related requests.</li></ul> Manage related offices: <ul><li>PF Office / TMC &amp; BMC / MSEB / Society Office, etc.</li></ul> Facility management: <ul><li>Maintain record of utility service providers(handy-men) contacts &amp; details for relevant purpose.</li><li>Undertake repairs &amp; maintenance of office premises &amp; ensure office premises are functional.&nbsp;</li><li>Provide data &amp; MIS reports on demand after approval from reporting boss.</li><li>Provide various letters required for different purposes to Staff following approval process.</li><li>Assist in Engagement Activities organised.</li><li>Vendor Management</li></ul> Requirements: <ul><li>1-3 yrs in relevant profile.</li><li>MBA with HR specialization. Commerce Background mandatory.</li><li>Preferred graduate specialization in Economics, Marketing or Accounting</li></ul>

Responsibilities: <ul><li>Customer Management and Service Excellence: Act as the primary point of contact for assigned complex, high-priority accounts, ensuring consistent and reliable performance. Manage customer situations, including escalations, from order placement to order delivery while proactively identifying and resolving issues to enhance the customer experience.</li><li>Process Optimization and Problem Resolution: Analyze trends and conduct root cause analyses to address pricing discrepancies, OS&amp;D, and returns. Use tools like SAP, Microsoft Excel and Celonis to drive process efficiencies and implement continuous improvement initiatives.</li><li>Strategic Collaboration and Stakeholder Engagement: Partner with internal and external stakeholders, including supply chain, finance, sales teams, brokers, IT, and transportation carriers, to resolve logistical challenges and enhance the overall customer experience.</li><li>Performance Monitoring and Analytics: Use data-driven insights to evaluate and improve order management processes. Develop and present analytics-based recommendations to sales partners and customers, ensuring adherence to service-level agreements (SLAs) and key performance indicators (KPIs), and internal policies, including GAAP, SOX, and audit requirements.</li><li>Capability Building and Leadership: Lead special projects and continuous improvement initiatives to drive innovation within the order management process. Build individual skills through training and participate in pilots, system testing, and service rehearsals before implementing major changes.</li><li>Manage high-priority customer accounts, ensuring orders are processed correctly.</li><li>Analyze customer issues and provide solutions to prevent recurring problems.</li><li>Work closely with Sales &amp; Finance to resolve pricing, invoicing, and payment discrepancies.</li><li>Support continuous improvement projects and process automation.</li><li>Use SAP &amp; Celonis to track performance and identify trends.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Administration, Logistics, or a related field.</li><li>Proven ability to manage complex, high-priority accounts while building and maintaining strong relationships with internal and external stakeholders.</li><li>Proficiency in ERP systems (e.g., SAP) and Microsoft Office, with demonstrated ability to leverage data for trend analysis and process optimization.</li><li>Analytical and root cause analysis skills to identify and resolve challenges in order management processes.</li><li>Excellent verbal and written communication skills with the ability to present insights and lead cross-functional projects or initiatives.</li><li>Strong time management skills with the ability to manage competing priorities and consistently meet or exceed performance objectives.</li><li>Advanced English level is mandatory, as this role provides services to US.</li></ul>

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19 resolving Jobs found

Branch Manager - Freight Forwarding

Payroll Supervisor

Software Engineering Lead

IT Project Manager

Senior Engineer (Project - Mechanical)

Logistics Analyst

HR Partner

Supply Chain Analyst

Executive Human Resources (Corporate)

Customer Service Advisor (Senior Analyst)

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19 resolving Jobs found

Branch Manager - Freight Forwarding

Payroll Supervisor

Software Engineering Lead

IT Project Manager

Senior Engineer (Project - Mechanical)

Logistics Analyst

HR Partner

Supply Chain Analyst

Executive Human Resources (Corporate)

Customer Service Advisor (Senior Analyst)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.