GPS (Global Product Support) Engineer

Field Service Engineer

PVD Equipment Engineer

Facilities Engineer

Responsibilities: <ul><li>Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process.&nbsp;&nbsp;</li><li>Participate in or own first chamber Build &amp; Test in Apps lab. Solve issues, or work with Engineering to address issues identified.&nbsp;</li><li>Work with Manufacturing to develop procedures and participate (if required) on New Product final test</li><li>Partner with Quality &amp; Reliability (Q&amp;R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed</li><li>Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)</li><li>Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required</li><li>Collect process and qualification data to create product Best Known Methods (BKMs)</li><li>Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping</li><li>Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations</li></ul> Requirements: <ul><li>More than 5 years of relevant equipment experiences in the semiconductor industry</li><li>Strong understanding of Vacuum chambers used in PVD or CVD, wet cleans products as well as hands-on skills in Electro mechanical semiconductor assemblies</li><li>Excellent communication and interpersonal skills</li><li>Confident in liaising with internal and external stakeholders of various seniorities</li></ul>

Responsibilities: <ul><li>Work independently on our client vacuum valves installation, troubleshooting, problem solving, maintenance and repairing on site/internal workshop.</li><li>Responds to customer calls; analyzes, and troubleshoots problems via phone, remote session or at customer site.&nbsp;&nbsp;</li><li>On time and correctly report working activities and time duration with customer signature.</li><li>Keep good communication with customers at various levels (tool engineers, section managers etc.)</li><li>Liaise with customers and internal stakeholders relating to technical and service issues.</li><li>Conducting customer support meetings and ensuring regular communication with customers.</li><li>Follow up and feedback customer complaints.</li><li>Follow up customer open issues until it closed.</li><li>Response for our client quality information collection and quality problem report.</li><li>Provide technical problem solving and roots cause analysis report.</li><li>Ability to support customer for urgent request in weekend and holiday.&nbsp;&nbsp;&nbsp;</li><li>Assessing customers’ needs and advice the customers with regards to spare parts, preventive maintenance and retrofit possibilities.</li><li>Special projects and other duties as assigned.&nbsp;&nbsp;&nbsp;</li></ul> Requirements: <ul><li>Mechanical or electronic background with college degree or above.</li><li>Minimum 3 years of service experience in Cleanroom environment (Semiconductor or vacuum industry is preferred).</li><li>Strong skill of diagnosing, repairing and troubleshooting.</li><li>Strong business acumen and ability to identify opportunities within problems.</li><li>Be able to work independently under pressure and irregular hours.</li><li>Personal accountability, team player.</li><li>Good communication and interpersonal skill.</li><li>Goal achievement.</li><li>Willing and able to travel frequently within short notice. Be adapted to irregular over time work together with customer urgent need.</li><li>Able and comfortable to communicate in English, Chinese. And 1 other additional language is a plus. (Japanese or Korean).</li></ul>

Responsibilities: <ul><li>Perform equipment troubleshooting with systematic &amp; analytical mindset to minimize/eliminate downtime</li><li>Oversees decommissioning, movement, installation, upgrade, retrofit &amp; maintenance of manufacturing equipment</li><li>Monitors equipment uptime &amp; implement relevant improvement actions to improve equipment reliability &amp; solve chronic issues</li><li>Conduct training for line technicians to improve their technical competency and fan out critical knowledge relevant to achieve key departmental KPIs</li><li>Manage spare part cost &amp; availability</li><li>Collaborate with process engineers on yield related topics and implement relevant improvement/containment actions to prevent recurrence</li><li>Collaborate with external vendors on equipment troubleshooting, spare part availability/procurement &amp; equipment upgrade/retrofit</li><li>Participate or lead projects involving downtime reduction, cost saving, yield improvement or new material qualification.</li><li>Defines maintenance procedures &amp; upkeep documents related to the smooth running of manufacturing equipment</li><li>Coordinates equipment activities with inter and intra department personnel to ensure smooth execution</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field.</li><li>Hands on individual with experience in vacuum PVD equipments.&nbsp;</li><li>Dynamic team player who possesses good interpersonal skills</li><li>Strong passion &amp; drive to seek improvements to equipment &amp; process setup</li></ul>

Responsibilities: <ul><li>Responsible for system operation including cleanroom, MAU, Dry Coil, FFU, AHU, CDA, Process Vacuum, PCW, Chiller, Cooling tower, Pumps System, Acid Scrubbers &amp; Exhaust system, Solvent Exhaust, General Exhaust system, Calamity Exhaust system, Fire protection and fire alarm system, air conditioning, etc.</li><li>Develop, maintain and review operational &amp; maintenance procedure and ensure facilities equipment operate in optimum level (efficiency, healthy, safe, etc.) together with Plant Facilities.</li><li>Review predictive and preventive maintenance of the system for continuous improvement together with Operation &amp; Maintenance.</li><li>Evaluate and review system operation/design to reduce cost and improve system reliability.</li><li>Support, coach and guide technicians in operation &amp; maintenance, troubleshooting, etc.</li><li>Interface with Engineering, Operation, EHS for equipment, preventative/correction maintenance program and projects and compliance with various regulatory procedures.</li><li>Ensure good documentation (hardcopy and softcopy) of facilities system</li><li>Aspect impact, FMEA, SDS, risk assessment, control plan&nbsp;</li></ul> Mechanical Facilities System Capacity Management: <ul><li>Capacity Review</li><li>Drawing Management</li></ul> Responsible for Mechanical Facilities System Training: <ul><li>Develop and maintain training material:</li></ul> Conduct training: <ul><li>Responsible for Mechanical System Maintenance. Review maintenance contract to ensure adequate maintenance suit to facilities system.</li><li>Work Order Support to close all defects and issues on time.</li><li>Facilities Projects Support – Infrastructure/Clean room/Facilities System (Upgrade, Expansion, Modification, Retrofit, Improvement, Robustness, Energy Saving, etc.)</li><li>Feasibilities Studies and Technical Review for Projects</li><li>Project Specification Preparation</li><li>Project Execution</li><li>Project Buy-Off</li><li>Facilities Expansion Plan</li></ul> Manufacturing Support: <ul><li>Plan and execute Facilities POU Readiness for Equipment hookup</li><li>Support in Equipment hookup&nbsp;</li><li>Work with Equipment, Process Engineering, Production, Industrial Engineering, EHS, etc. on operation issue/expansion projects/improvement projects/etc.</li></ul> Requirements: <ul><li>Degree holder preferable in Engineering or equivalent.</li><li>Min. 3 years in similar capacity and working experience in related field</li><li>Ability to work on multiple tasks and projects concurrently</li><li>Self-motivated and able to work independently</li></ul>

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4 retrofit Jobs found

GPS (Global Product Support) Engineer

Field Service Engineer

PVD Equipment Engineer

Facilities Engineer

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4 retrofit Jobs found

GPS (Global Product Support) Engineer

Field Service Engineer

PVD Equipment Engineer

Facilities Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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Contact Us

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