Solutions Engineer- Public Sector

Senior Quality & Reliability Engineer

Solutions Engineer, AI

Chemical Engineer – Relief Systems Process Safety

Responsibilities: <ul><li>As a Solutions Engineer you will orchestrate involvement of all technical activities and resources, holding accountabilities for all opportunities within assigned account(s) and provide architectural perspective across the product portfolio, including software and services.</li><li>Serve as a technical sales consultant and trusted advisor to customers.</li><li>Orchestrate resources to ensure technical success throughout the sales lifecycle.</li><li>Collaborate closely with Account Managers and internal teams to deliver driven, customer-focused solutions.</li><li>Provide experienced mentorship on solution build, implementation, and differentiation.</li><li>Build positive relationships with engineering teams, business units, partners, and customers across multiple technology domains.</li></ul> Requirements <ul><li>Bachelor of Engineering degree or equivalent. with 12 years of presales experience in a technical position</li><li>Shown experience in solution selling with products and technologies.</li><li>Highly motivated, adaptable, and eager to learn new technologies.</li><li>Broad understanding of end-to-end architecture with expertise in areas such as enterprise networks, data center, or security.</li><li>Strong communication, whiteboarding, and presentation skills for effective customer engagement.</li><li>Skilled in value-based selling, handling objections, and possessing solid technical knowledge in networking, SDN, network security, and data center technologies.</li></ul>

Responsibilities: Policies And Procedures, Quality System: <ul><li>Implement quality policies, procedures and systems; maintain/update quality engineering work instruction in order to ensure the business procedures in line with QS and global standards.</li><li>Involve in customer audit, implement responsible procedures and facilitate other departments to close their actions on time and fulfill requirement to our products and process in order to meet customer requirement and our quality system.</li></ul> Incoming Materials Quality Issue Handling: <ul><li>Analyze and identify material issues found in production line, drive SQE for supplier improvement in order to maintain incoming material quality.</li></ul> Process Quality Issues Handling: <ul><li>Handle quality issues occurred in process in order to improve and maintain product quality performance, perform risk assessment to take proper disposition, develop improvement action to prevent the occurrence.</li><li>Drive improvement for non-conformance detected by QC.</li><li>Lead team to develop error-proof and mistake proof solution for quality risk identified. In order to achieve good quality performance of product.</li></ul> Customer Complaints/Feedback Handling: <ul><li>Handle customers complaints including develop and implement customer complaints corrective and preventive action plan in order to maintain the&nbsp;</li><li>relationship with customers and provide extraordinary customer experience to customer.</li></ul> Quality documents and criteria setting: <ul><li>Develop quality engineering documents (QIP,WI,VA), set up and develop quality inspection criteria, prepare COC format in order to maintain product quality performance.</li></ul> Quality Improvement <ul><li>Develop and track assigned process quality improvement plan according to product quality performance and implement situation in order to improve and maintain product quality performance. Using the DMAIC method to drive the improvement.</li><li>Work with team to qualify the process change/new line qualification/new machine, foresee quality risk and advise robust tooling/process design, identify the risk/gap and drive proper improvement action, follow up until action closed in order to improve and maintain product quality performance.</li></ul> Scrap control and improvement: <ul><li>Review and approve WIP scrap application</li><li>Monitor WIP scrap and take proper countermeasures</li><li>Follow up top failures in process, identify root cause and major contributor, drive team to take solid improvement action to improve</li><li>Validate the improvement action and follow up the result in order to maintain product quality performance.</li></ul> Requirements: <ul><li>At least Bachelor’s Degree in Engineering or a related technical field.</li><li>Minimum 3 years of quality-related experience in the electronics industry; at least 2 years of experience in Surface Mount Technology (SMT) is preferred. Green Belt or Black Belt certification is preferred.</li><li>Must be capable of leading teams in Design of Experiments (DOE), Gage Repeatability and Reproducibility (GR&amp;R), and data analysis.</li><li>Strong knowledge of cable assembly manufacturing processes, including terminal and IDC crimping, soldering, electrical testing, and signal integrity.</li><li>Familiarity with electrical industry standards such as IPC/WHMA-A-620 and IPC-A-610</li></ul>

Responsibilities: <ul><li>Collaborate with account teams to understand customer requirements and align technologies to meet business outcomes.</li><li>Deliver compelling technical presentations, product demonstrations, and architecture discussions.</li><li>Design and configure solutions across architecture portfolio (networking, data center, software, and services), with a specialization in Data Center technologies.</li><li>Provide strategic and in-depth technical support throughout the sales cycle, from discovery to proposal development and post-sale transition.</li><li>Act as a technical thought leader and trusted advisor to customers, aligning technology recommendations with business goals.</li><li>Coordinate with internal teams and technical experts (e.g., consulting engineers, demo labs) to create and deliver comprehensive solutions.</li><li>Translate complex customer needs into actionable architectures and proposals using tools and resources.</li><li>Maintain technical proficiency across offerings and stay updated on industry trends and competitive technologies.</li><li>Build and maintain strong relationships with customer stakeholders, including technical influencers and decision-makers.</li></ul> ﻿Requirements: Minimum Qualifications: <ul><li>Bachelor’s degree in Engineering, Computer Science, or a related field (or equivalent experience).</li><li>5–10 years of experience in pre-sales engineering, systems engineering, or solutions architecture.</li><li>Proven experience with technologies in a pre-sales capacity.</li><li>Hands-on expertise and deep knowledge in at least two or more of the following areas:</li><li>Compute infrastructure and server hardware</li><li>Hyperconverged infrastructure (HCI)</li><li>Virtualization technologies (e.g., VMware, Hyper-V)</li><li>Storage and backup solutions</li><li>Data Center networking, SDN, and SDS</li><li>Strong understanding of data center portfolio and how it integrates across enterprise architectures.</li><li>Familiarity with performance metrics, scalability considerations, and deployment best practices.</li></ul> Soft Skills and Competencies: <ul><li>Strong communication, presentation, and negotiation skills.</li><li>Ability to simplify complex technical topics for varied audiences.</li><li>Proactive, self-motivated, and capable of working independently.</li><li>Excellent collaboration and interpersonal skills.</li><li>Integrity-driven with a passion for customer success.</li><li>Ability to handle multiple priorities and thrive in a fast-paced environment.</li></ul> Desired Skills (Nice to Have): <ul><li>Experience with enterprise and/or public sector clients.</li><li>Ability to articulate a technical vision and translate it into tangible business value.</li><li>Industry certifications (e.g., CCNP, CCIE, VMware, etc.) are a plus.</li></ul>

Responsibilities:Evaluate, design and document vessels for potential over pressure and vacuum scenarios (new & existing) – relief device (PSV, RD, conservation vents) relief load calculation, inlet and outlet line sizing, size selection and datasheet preparation, and relief/flare load summary preparation. Design, model, document, and communicate requirements for pressure/vacuum relief devices and effluent handling.Understanding of mechanical design conditions and to utilize the process safety information in designing relief system to safeguard piping and equipment.Understanding of HAZOP, PHA report, SIL studies - provide relief system input from these reports. Design of overpressure protection for gas/vapor filled systems using Depressurization concept. Material & Energy Balance Calculation as per the process requirement to design the adequate relief systems.Work to enhance safety and protection of the environment through overall relief project development.Stay abreast of corporate and industry relief practices and standards such as API 520/521, NFPA 30, API 2000 etcRequirements:3 to 8 years of direct Relief Systems experience in process design, commissioning, start-up, or operations.Demonstrated project management skills. Proficiency with Microsoft Office programsPrefer knowledge in application and compliance requirements of regulatory codes: US Occupational Health and Safety Administration, Internal Process Safety StandardsExperience in a petrochemical plant or refinery Experience with the following software would be an advantage: SuperChems, ASPEN, HTRI, AFT ARROW, AFT Fathom.Addition Required Qualifications/Job Requirements:Master’s or bachelor’s degree in chemical engineering from accredited university or college.Understand process flow diagrams, piping and instrumentation diagram and equipment layouts, conceptual equipment layouts, process layout, utility layout and other block layouts.Understand Plant process design with equipment sizing & utility load design calculation. Must have strong interpersonal, communication, collaboration, and consultation skills. This position will interact with personnel in all organizations.Ability to organize, prioritize, and execute a heavy workload simultaneously within budget and schedule.Must have the ability to communicate effectively through verbal and written means, and able to adapt communication to best reach the intended audience within or outside the organization.Strong customer focus, with demonstrated ability to solve complex issues and work in partnership with peers, Manufacturing, and other stakeholders.Ability to compile and analyze complex data.Knowledge in application of industry standards, recommended practices, and codes (API, NFPA, ASME, etc.)Ensure regulatory compliance of process changes- Provide and communicate clear, concise, and timely reporting of project progress and accomplishments verbally and in writing. 

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Solutions Engineer- Public Sector

Senior Quality & Reliability Engineer

Solutions Engineer, AI

Chemical Engineer – Relief Systems Process Safety

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Solutions Engineer- Public Sector

Senior Quality & Reliability Engineer

Solutions Engineer, AI

Chemical Engineer – Relief Systems Process Safety

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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