Market Manager, Food Service & Specialty

Market Manager, Food Retail & Cold Storage

Sales Representative - Iberia

Portfolio Marketing Manager - Commercial HVAC Solutions

Senior Manager - Customer Experience

Service Recovery Head (Banking Application Support)

Sales Manager, Asia

Software Engineer - ERP

Software Engineer – Ag & Trade

Customer Quality Engineer

Responsibilities: <ul><li>Develop and execute market strategies for the Food Service and Specialty segments across Europe.</li><li>Conduct market sizing, segmentation, growth forecasting, trend analysis, and competitive intelligence to support strategic decision-making.</li><li>Develop a deep understanding of Food Service markets, including restaurants, bakeries, hotels, butcheries, and other food preparation environments.</li><li>Analyze customer requirements, purchasing behaviors, and market dynamics to identify growth opportunities and strategic priorities.</li><li>Investigate emerging Specialty applications, including pharmaceutical storage and other temperature-controlled technology markets.</li><li>Identify and evaluate new opportunities that support expansion into adjacent market segments.</li><li>Gather and translate Voice of Customer and market insights into recommendations that influence business strategy, investment priorities, and product roadmaps.</li><li>Monitor industry developments, regulatory changes, competitive activity, and emerging technologies across Europe.</li><li>Partner with Product Management, Portfolio Marketing, Engineering, and Commercial teams to develop and execute growth initiatives.</li><li>Support long-range planning and business strategy through data-driven market analysis.</li><li>Present market intelligence, business cases, and strategic recommendations to senior leadership and executive stakeholders.</li></ul> Requirements: <ul><li>Bachelors degree in Business, Marketing, Economics, Engineering, or a related discipline.</li><li>3-5 years of experience in Market Management, Strategy, Product Marketing, Business Analysis, Consulting, or a similar market-focused role.</li><li>Strong experience in market sizing, forecasting, trend analysis, and strategic planning.</li><li>Excellent analytical, critical-thinking, and problem-solving skills.</li><li>Experience working with large datasets and translating insights into clear business recommendations.</li><li>Strong communication and presentation skills with the ability to confidently engage senior leadership and executive stakeholders.</li><li>Experience influencing cross-functional teams and driving strategic initiatives.</li><li>International or pan-European business experience.</li><li>Fluent English.</li><li>Ability to travel up to 30%.</li></ul>

Responsibilities: <ul><li>Develop and execute market strategies for the Food Retail &amp; Cold Storage segments across Europe.</li><li>Conduct market sizing, segmentation, trend analysis, and competitive intelligence to support strategic decision-making.</li><li>Develop a deep understanding of the Food Retail landscape, including supermarket operators and grocery chains, and the factors influencing customer purchasing decisions.</li><li>Analyze market trends and growth opportunities within cold storage applications, including distribution warehouses, cold rooms, frozen food storage facilities, dairy storage, and e-commerce logistics networks.</li><li>Understand how purchasing behaviors, sales cycles, and investment priorities differ across Food Retail and Cold Storage segments and leverage these insights to guide business strategy.</li><li>Gather and translate Voice of Customer and market insights into recommendations that influence product roadmaps and business investments.</li><li>Identify emerging technologies and future market developments that could create new opportunities for our client refrigeration and monitoring solutions.</li><li>Partner with Product Management, Portfolio Marketing, Engineering, and Commercial teams to develop strategic growth initiatives.</li><li>Support long-range planning, business strategy development, and investment prioritization through data-driven market analysis.</li><li>Present market intelligence, business cases, and strategic recommendations to senior leadership and executive stakeholders.</li><li>Evaluate adjacent market opportunities and support the expansion of presence across evolving cold chain applications.</li></ul> Requirements: <ul><li>Bachelors degree in Business, Marketing, Economics, Engineering, or a related discipline.</li><li>3-5 years of experience in Market Management, Strategy, Product Marketing, Business Analysis, Consulting, or a similar market-focused role.</li><li>Strong experience in market sizing, forecasting, competitive analysis, and strategic planning.</li><li>Experience working with large datasets and translating insights into clear business recommendations.</li><li>Strong analytical, critical thinking, and problem-solving skills.</li><li>Excellent communication and presentation skills with the confidence to engage senior leadership and executive stakeholders.</li><li>Experience influencing cross-functional teams and driving strategic initiatives.</li><li>International or pan-European business experience.</li><li>Fluent English.</li><li>Ability to travel up to 30%.</li></ul>

Responsibilities: <ul><li>Call and email hospitality and MDU market decision-makers to introduce them to our innovative energy management technology.</li><li>Identify, engage, and develop relationships with value-added resellers who can drive sales into our target accounts.</li><li>Schedule and confirm in-person customer presentations and web demonstrations for our field sales team.</li><li>Collaborate closely with our lead generation team to prioritize daily calling and email outreach campaigns.</li><li>Maintain accurate and up-to-date sales activity, customer, and opportunity information within our CRM system.</li><li>Utilize sales prospecting and optimization tools to create effective outreach and follow-up campaigns.</li><li>Conduct market research to identify hospitality groups, MDU organizations, and key decision-makers across the Iberian region.</li><li>Strive to be a top-performing lead generator while contributing to a collaborative, team-oriented sales culture.</li></ul> Requirements: <ul><li>University degree, high school diploma, or equivalent experience in Business Administration, Marketing, Economics, or a related field.</li><li>Strong interpersonal and communication skills, with a customer-focused approach and a commitment to providing exceptional service.</li><li>Prior experience in a sales, inside sales, business development, lead generation, or customer service role.</li><li>Experience working with CRM platforms and the ability to leverage sales automation and prospecting tools to build a strong sales pipeline.</li><li>Professional proficiency in written and spoken English.</li><li>Fluent Spanish language skills. Portuguese proficiency would be considered a strong advantage.</li><li>Strong organizational skills and attention to detail.</li><li>The ability to quickly learn new products, technologies, and market segments.</li><li>A proactive, resilient, and results-driven mindset.</li></ul>

Responsibilities:&nbsp; <ul><li>Develop and execute go-to-market strategies, including portfolio positioning, target audiences, messaging frameworks, launch plans, and KPIs.&nbsp;</li><li>Translate market, customer, and product insights into clear, differentiated value propositions.&nbsp;</li><li>Lead commercialization activities for new product introductions and portfolio growth initiatives.&nbsp;</li><li>Create and manage marketing campaigns tailored to different customer segments, personas, and buying journeys.&nbsp;</li><li>Conduct persona mapping and customer journey analysis to better understand decision-making processes and engagement needs.&nbsp;</li><li>Develop sales enablement tools, competitive insights, presentations, training materials, and customer-facing content.&nbsp;</li><li>Train and support sales teams on value propositions, market positioning, and customer engagement strategies.&nbsp;</li><li>Support business development activities by equipping sales teams with the tools and insights needed to identify and win opportunities.&nbsp;</li><li>Prioritize and support the development of digital tools such as ROI calculators, product selection tools, and competitive comparison resources.&nbsp;</li><li>Coordinate input from Product Management, Sales, Marketing, Engineering, and Supply Chain teams to deliver cohesive commercialization plans.&nbsp;</li><li>Continuously optimize go-to-market strategies using customer feedback, market insights, and performance data.&nbsp;</li><li>Monitor market trends and customer needs to identify growth opportunities and strengthen portfolio performance.&nbsp;</li></ul>&nbsp;Requirements:&nbsp; <ul><li>University education in&nbsp;&nbsp;Engineering, Marketing, Business, or a related field.&nbsp;</li><li>3 to 8 years of experience within the HVAC industry.&nbsp;</li><li>Background in product marketing, portfolio marketing, technical marketing, application engineering, sales, or a related commercial role.&nbsp;</li><li>Strong understanding of the commercial HVAC sales channel and customer buying process.&nbsp;</li><li>Experience supporting product launches, commercialization activities, and go-to-market initiatives.&nbsp;</li><li>Excellent communication, presentation, and stakeholder management skills.&nbsp;</li><li>Customer-oriented mindset, analytical skills, business acumen and strong execution skills&nbsp;&nbsp;&nbsp;</li><li>Ability to translate technical concepts into compelling customer-focused messages and value propositions.&nbsp;</li><li>Strong commercial awareness and customer-centric mindset.&nbsp;</li><li>A proactive, hands-on approach and a strong sense of ownership.&nbsp;</li><li>Excellent stakeholder management and influencing skills.&nbsp;</li><li>Fluent in English. Other European languages are an asset.&nbsp;&nbsp;</li></ul>

Responsibilities: <ul><li>Provide support to the section head in developing and implementing a strategic vision for the digital channels and customer experience that aligns with the companys overall goals and objectives.</li><li>Develop a roadmap for digital transformation initiatives, including timelines, resources, and budgets</li><li>Identify opportunities to improve digital channels and customer service by staying up-to-date with industry trends and implementing best practices.</li><li>Drive the development and enhancement of customer self-service digital solutions as the Business lead and work along with the IT team – App/ portal, Whatsapp/ Chatbot, Kiosks, Token machines, etc.</li><li>Improve overall customer experience across the prospect and customer journeys from lead generation till sale, and through to post-sale services.</li><li>Revise the processes offered on the self-service channels in context of a digital-first experience.</li><li>Provide the business with customer feedback and insights that enhance customer experience and engagement.</li><li>Ensure all digital touchpoints in the processes, and communications and templates going out to customers and prospects is up to date.</li><li>Collaborate with other departments, such as IT, Marketing, Sales, and Customer care to ensure smooth delivery and operations of digital channels.</li><li>Collaborate with cross-functional teams to drive process improvements for a digital-first approach.</li><li>Lead and oversee transformation projects related to call center operations, including implementing new technology, system upgrades, and process improvements.</li><li>Work closely with the CX team to incorporate customer insights into commercial strategy development, enhancing customer satisfaction and retention.</li><li>Represent the Customer experience team in cross-functional meetings, and provide regular updates to senior management.</li><li>Develop strategies to enhance the customer lifecycle and maximize lifetime value, driving both customer loyalty and revenue growth.</li><li>Leverage advanced analytics to track market performance, customer behavior, and competitive positioning, ensuring decisions are guided by actionable insights.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Management/ Marketing/ Digital Transformation/ Customer Experience/ Business Analytics, or a related field. Master’s degree - preferred</li><li>Certifications in Business Analytics, Customer Journey Mapping, or Service Design - preferred</li><li>Min. 7-8 years relevant experience in digital technologies and tools with minimum 4 years managing teams and developing and implementing digital strategies.</li><li>Proven experience in delivering digital transformation initiatives within complex organizations, including the development and implementation of customer self-service channels such as WhatsApp, chatbots, and customer portals.</li><li>Prior experience in customer experience design or consumer research and/ or real estate industry is an added advantage</li></ul>

Responsibilities: Incident Management: <ul><li>Monitoring: Continuously monitor banking systems for any issues or anomalies.</li><li>Resolution: Quickly respond to and resolve incidents to minimize downtime and impact on business operations.</li><li>Escalation: Escalate unresolved issues to higher-level support or development teams.</li></ul> Problem Management: <ul><li>Root Cause Analysis: Investigate recurring issues to identify root causes and implement permanent fixes.</li><li>Documentation: Maintain detailed records of problems and solutions for future reference.</li></ul> Change Management: <ul><li>Review: Assess and approve changes to banking systems to ensure they do not disrupt operations.</li><li>Implementation: Coordinate and oversee the implementation of changes.</li></ul> Service Management: <ul><li>SLA Compliance: Ensure that service level agreements (SLAs) are met.</li><li>Reporting: Generate regular reports on system performance and incidents.</li></ul> Communication: <ul><li>Stakeholder Interaction: Communicate effectively with stakeholders, including business users, IT teams, and vendors.</li><li>Status Updates: Provide regular updates on system status and ongoing issues.</li></ul> Team Leadership: <ul><li>Mentoring: Guide and mentor junior support staff.</li><li>Coordination: Coordinate activities within the support team to ensure efficient operation.</li></ul> Continuous Improvement: <ul><li>Process Optimization: Identify opportunities to improve support processes and system performance.</li><li>Training: Conduct training sessions for staff on new systems and procedures.</li></ul> Requirements: <ul><li>Degree in computer science/engineering or related disciplines.</li><li>Have 12 + years of hands on application support with minimum 6 year experience in the banking industry.</li><li>Have extensive experience leading a group of 4 team leads and 40+ application support engineer (L2/L3)</li><li>Be independent, proactive and self-starter with excellent interpersonal and communication skills.</li><li>Have great analytical and good problem-solving skills.</li><li>Have ability to work in a fast-paced and team-oriented environment.</li><li>Have good functional and technical knowledge of different banking domains (retail, wholesale, investment banking, Global Markets etc)</li></ul>

Responsibilities: New Business Development: <ul><li>Drive and secure new business in assigned territory/portfolio/segment</li><li>Be the developer of strong customer accounts, focusing on value proposition and sustainable relationships.</li><li>Identify good market opportunities and collaborate with innovation team in ensuring the right solution for our customers and target market</li><li>Be proactive in understanding the competitive environment, implement ways to protect and grow our business.</li></ul> Key Account Management: <ul><li>Be the focal point of contact to our key clients portfolio, ensuring their business and needs are managed professionally.</li><li>Work cross-functionally across Supply Chain Operations, Procurement, Finance, Operations, Customer Service teams to develop and execute on the client strategies in a collaborative way that maximizes the outcomes.</li><li>Deliver key account growth through continuous value-add solution selling and delighting customers via solid KAM management and keeping their service level targets.</li><li>Research and plan opportunities through promotion of right product portfolio, with the aim of continually advancing sales and improve operating profit.</li><li>Create and maintain Tobacco client strategy and price lists under guidance of the line manager</li><li>Involve him/herself fully in the category planning / customer planning process, and deliver actions agreed.</li><li>Ensure all company sales processes and tools are used effectively in the region.</li></ul> Other Commercial Responsibilities: <ul><li>Develop and implement best practices for regional account planning, budgeting, forecasting and pipeline management.</li><li>Engage in and encourage cooperation across all company functional teams</li><li>Prepare reports for meetings, presentations, forecasting, budgeting, sales analysis and strategic planning activities.</li><li>Stay up-to-date on the latest industry trends and supply chain developments, proactively engage and educate our customers and building an engaging relationship with the market.</li></ul> Requirements: <ul><li>At least 10 years’ experience in Sales/Commercial/Business Development roles</li><li>Experience in the tobacco or consumer goods industry is an advantage.</li><li>Aggressive and tenacious in solution selling within a B2B technical sales environment.</li><li>Possess proven experience with sales &amp; business development through sharp hunting capabilities.</li><li>Track record with regional market development &amp; new product implementation will be plus.</li><li>Experience in account management and team working within a B2B technical sales environment.</li><li>Familiarity with sales performance tools &amp; salesforce CRM tools would be relevant</li><li>Conversant with all Microsoft Office applications, Tableau and Power BI would be an added advantage</li><li>Ability to thrive in a fast-paced, dynamic environment and adapt to evolving market trends and customer needs.</li><li>Excellent communication and interpersonal abilities to collaborate effectively with internal teams and external customers.</li><li>Must be proficient in English and Chinese.</li><li>International travel is required including Southeast Asia countries such as Vietnam, Laos, Myanmar, Cambodia &amp; Thailand</li></ul>

Responsibilities; <ul><li>Application Development: Partners design and develop high-quality applications in SAP Functional modules COM/FIN/OPERATIONS.</li><li>Automation: Applies internal software deployment platform, methodologies, and tools to automate the deployment process, ensuring smooth and reliable releases.</li><li>Collaboration: Partners with cross-functional teams of product managers, designers, vendors, and other engineers to gather moderately complex requirements and deliver solutions that meet business needs.</li><li>Testing &amp; Debugging: Writes and maintains moderately complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software.</li><li>Continuous Improvement: Makes suggestions for improving deployment processes and implements approved standards to improve efficiency and reliability.</li><li>Documentation: Drafts and maintains comprehensive documentation for moderately complex software applications, deployment processes, and system configurations.</li><li>Technical Support: Provides technical support and troubleshooting for moderately complex issues with deployed applications to ensure minimal downtime and fast resolution.</li><li>Configuration: configuring, troubleshooting, and solutioning SAP Functional modules.</li><li>Service Management: Looks for continuous improvement opportunities in Incident and Service Request processes based on trend analysis.</li><li>ITSM: ServiceNow support, including process definitions and reporting, including developing and designing reports. Leads process implementation and governance across all ITIL processes, including Incident, Problem, Change, Knowledge, etc.</li><li>Vendor Governance: Monitors and governs all performance metrics of Managed Services Partners.</li></ul> Requirements: <ul><li>Experience: Minimum 7 years of total IT work experience with roughly 5+ years of relevant hands-on SAP/ERP and configuration experience.</li><li>Education: Bachelor’s degree in Computer Science or equivalent practical experience.</li><li>Certifications: ITIL certification is preferred for service management and process governance.</li></ul>

Responsibilities: Software Development: <ul><li>Design, develop, test, and maintain scalable software applications using Java Spring Boot and JavaScript for backend and frontend development, respectively. Build clean, reusable, maintainable, and well-tested code following software engineering best practices.</li></ul> Full Stack Application Development: <ul><li>Develop end-to-end web and mobile applications using Java Spring Boot, React or React Native, backend APIs, database integrations, and modern UI frameworks to deliver intuitive user experiences.</li><li>Design and develop secure RESTful APIs, backend services, authentication mechanisms, and data access layers while ensuring application scalability and performance.</li></ul> AI Enable Engineering: <ul><li>Leverage AI-assisted development tools such as GitHub Copilot, Cursor, ChatGPT, Claude, Amazon Q, or similar tools to improve engineering productivity.</li><li>Experience integrating LLM APIs or AI-powered capabilities into applications is desirable.</li></ul> Collabration: <ul><li>Collaborate with Product Managers, Business Analysts, UX Designers, QA Engineers, Architects, and cross-functional engineering teams to understand business requirements and deliver scalable software solutions.</li><li>Participate in sprint planning, technical discussions, estimation, backlog refinement, and Agile ceremonies.</li></ul> Testing &amp; Quality: <ul><li>Develop unit tests, integration tests, and participate in peer code reviews to ensure software quality, maintainability, reliability, and performance.</li><li>Follow secure coding standards and engineering best practices.</li></ul> Cloud &amp; Devops: <ul><li>Contribute to CI/CD pipelines and cloud-native application deployments using technologies such as Docker, Kubernetes, Azure, AWS, GitHub Actions, or Azure DevOps.</li></ul> Continous Improvement: <ul><li>Identify opportunities to improve software architecture, engineering standards, automation, developer productivity, and application performance.</li><li>Adopt AI-assisted engineering workflows and modern software development practices.</li></ul> Technical Support: <ul><li>Troubleshoot production issues, perform root cause analysis, and resolve application issues while ensuring minimal business disruption.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent practical experience).</li><li>3–5 years of professional software development experience.</li><li>Minimum 3+ years of hands-on full-stack development experience.</li><li>Experience developing production-grade web or mobile applications (not academic or personal projects).</li><li>Strong proficiency in Java Spring Boot and JavaScript.</li><li>Experience developing applications using React or React Native.</li><li>Experience developing backend services using Node.js or equivalent backend technologies.</li><li>Strong understanding of REST API development.</li><li>Experience with relational databases such as PostgreSQL, MySQL, SQL Server, or equivalent.</li><li>Strong knowledge of Git and modern software engineering practices.</li><li>Experience working in Agile/Scrum teams.</li><li>Strong understanding of object-oriented programming, software design principles, and data structures.</li></ul>

Responsibilities: <ul><li>Quality point of contact for Global strategic customer accounts.</li><li>Leads Quality / Reliability interactions with the customer, including regular communication and escalations.</li><li>Provide the Voice of the Customer feedback with product management, product engineering and manufacturing locations for characteristics that can become quality or application risks to the customer.</li><li>Provides internal and external technical support in evaluating products from a quality and reliability standpoint.</li><li>Leads cross-functional problem-solving teams to investigate quality issues and minimize customer impact, DPPM, cost of poor quality and drive timely resolution.</li><li>Influences without authority in efforts to achieve a robust 5D/8D response within agreed upon timeline.</li><li>Prepare comprehensive failure analysis reports that clearly communicate findings to both technical and non-technical stakeholders.</li><li>Drives systemic corrective action and continual improvement for customers through training and implementation and uses an array of quality improvement tools.</li><li>Regularly reports to management on the overall performance and effectiveness of the assigned global strategic customer account.</li><li>Manage quality issues or inquiries for parts in assigned Global Product Lines. The parts may be made at a company facility or at a sub-tier supplier.</li><li>Supports RMA team functions for disposition of non-conforming products.</li><li>Frequent OEM customer contract manufactures onsite investigations within Vietnam and Southeast Asia as needed to review company product, application use case, problem solve and provide solutions</li><li>Responsible for coordinating and ensuring completion of customer quality requested activities across design qualifications and manufacturing. This includes coordinating globally for all sites, factories, and associated teams within company.</li><li>Ensures compliance with company quality policies and procedures related to customer requirements.</li><li>Partners closely with sales, engineering, and operations to ensure organizational alignment regarding setting targets and achieving quality objectives for our customers.</li><li>Partners with engineering and sales to establish trust with our customers by sharing DDN strategic quality roadmap as well as resolving problems in a timely manner.</li><li>Acts as a liaison between company and the customer for Product Change Notifications and other contractual obligations.</li><li>Regularly conduct reviews with key customers regarding DDNs quality reliability performance.</li><li>Travel within Asia is required to work closely at customer onsite locations and other company locations, including overnight and multi-day trips.</li></ul> Requirements: <ul><li>Bachelor’s Degree with engineering technical focus.</li><li>Minimum 5+ years quality reliability and manufacturing experience working in a regional/global capacity.</li><li>Failure analysis expertise: plan, perform effective and efficient investigations using structured approaches such as fault trees to identify root cause and corrective actions.</li><li>Customer interface quality reliability experience in data center interconnect technology.</li><li>Demonstrated ability to lead teams, forge strong internal relationships, and drive improvement initiatives.</li><li>Knowledge and application of quality system regulations (ISO 9000, 14000 and 18000).</li><li>Experienced in the use Lean Six Sigma,8D methodology, Design of Experiments (DOE), Statistical Process Control (SPC), Process Capability (CpK) techniques, Gage R&amp;R and experience with application FMEAs.</li><li>Possesses strong leadership skills and executive level presence.</li><li>Self-motivated, efficient, ability to work with little or no supervision, and committed to a team approach.</li><li>Strong interpersonal, organization, and project management skills.</li><li>Ability to prioritize responsibilities in a fast-paced work environment.</li><li>Experience in core processes at component level including stamping, molding, plating, and next level assembly such as surface mount technology (SMT), press fit operations, system integrations and product testing.</li></ul>

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218 sales engineer Jobs found

Market Manager, Food Service & Specialty

Market Manager, Food Retail & Cold Storage

Sales Representative - Iberia

Portfolio Marketing Manager - Commercial HVAC Solutions

Senior Manager - Customer Experience

Service Recovery Head (Banking Application Support)

Sales Manager, Asia

Software Engineer - ERP

Software Engineer – Ag & Trade

Customer Quality Engineer

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Skills

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218 sales engineer Jobs found

Market Manager, Food Service & Specialty

Market Manager, Food Retail & Cold Storage

Sales Representative - Iberia

Portfolio Marketing Manager - Commercial HVAC Solutions

Senior Manager - Customer Experience

Service Recovery Head (Banking Application Support)

Sales Manager, Asia

Software Engineer - ERP

Software Engineer – Ag & Trade

Customer Quality Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.