VP TDM (Loans & Credit), Core Banking

Head of Commercial Operations

Warehouse Supervisor/Manager

Senior Manager, Integrated Marketing

Customer Service Representative - SAP

SAP S4 Hana Subject Matter Expert

SuccessFactors Applications Development Specialist

Senior Director of Operations

Business Development Manager-Foodservice Channel

Head of Commercial – Freight  Forwarding

Responsibilities: <ul><li>Project delivery management.</li><li>Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget.</li><li>Manage and coordinate across different application teams to manage technical dependencies of the solution.</li><li>Monitor and manage risks/issues related to technical delivery.</li><li>Provide status update related to technical delivery.</li><li>Report to Program and/or Project Manager for the strategic programs.</li><li>Partner with Functional Business Analysts, System Analysts &amp; subject matter experts to understand and implement functional and technical requirements.</li><li>Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment.</li><li>Partner with Domain Architects, Development Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards.</li><li>Partner with Development Manager in managing application teams to build the enhancements.</li><li>Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results.</li><li>Work with IT Security team to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan.</li><li>Prepare technical implementation plan across application teams.</li><li>Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support.</li></ul> Requirements: <ul><li>Bachelor’s Degree in related Information Technology disciplines.&nbsp;&nbsp;</li><li>At least 6 years’ experience in relevant Banking/Investment Banking / Information Technology with functional business and system knowledge on Loans, Limits/Facility, Collaterals, Provisioning and Non-performing Loans (NPL).</li><li>Knowledge of Silverlake’s banking software suite on Loans &amp; Limits module.</li><li>Team management and communication skills to manage technical and non-technical stakeholders across multiple business units.</li><li>Technical knowledge in AS400/DB2 architecture, RPG, COBOL programming and ALDON.</li><li>Experience in end to end SDLC and system delivery management for Project implementation or Change Request Degree in related Information Technology disciplines; Additional professional/technical qualifications will be advantageous although not mandatory</li></ul>

Reponsibilities: Product Level Strategy <ul><li>Market data and internal financials</li><li>Strategy (gain share, hold share, rationalize volume, improve price, etc.)</li><li>Target share</li><li>Inventory targets based on market dynamics, product strategy, etc.</li><li>Provides input for Product Champions</li><li>Decision-making for Day-to-day Commercial Operations</li><li>Incorporate Product Strategies while leading/making the following decisions:</li><li>Order processing</li><li>ROFR responses</li><li>New business bids</li></ul> Rolling 12-month forecasts <ul><li>New Product Intel and Near-term Launch Evaluation &amp; Tracking</li><li>Maintain master database of future product pipeline information at the customer level.</li><li>Share with Portfolio as needed.</li><li>Assess the right frequency of pricing &amp; volume intel requirements</li><li>Interpret the accuracy of intel based on existing data points and those gathered via subscriber information (IQVIA, export data, etc.)</li><li>Rolling 12-month New Product Launch Prioritization and Planning</li></ul> Tracking results vs. business case on new launches <ul><li>Provide leadership for Product Management, Pricing/Contracts, Customer Service, Forecasting and Marketing</li><li>Identify/execute process improvements, including IT solutions</li><li>Manage all aspects of OTB strategies &amp; tactics (price, vol, production)</li><li>Improve UPS execution and shipping costs while analyzing other 3PLs</li></ul> Requirements: Qualifications Education &amp; Experience <ul><li>Minimal acceptable level of education, work experience and certifications required for the job</li><li>Bachelor’s or master’s degree preferred</li><li>10 plus years related work experience in the pharmaceutical industry, preferably generics</li><li>Excellent computer skills, including data collection experience</li></ul> Knowledge&nbsp; <ul><li>Proficiency in a body of information required for the job e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.</li><li>Industry/Customer recognition</li><li>Financial acumen</li></ul> Skills &amp; Abilities <ul><li>Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific (e.g. coaching, negotiation, calibration, technical writing etc.)</li><li>Interpersonal Skills - Focuses on solving conflict; Maintains confidentiality; works well in a collaborative environment</li><li>Adapts to changes; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent changes or unexpected events. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyones efforts to succeed.</li><li>Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.</li><li>Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.</li><li>Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.</li><li>Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.</li></ul> Physical Requirements <ul><li>Physical &amp; mental requirements (e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc.)</li><li>General Office environment</li><li>Occasional Travel</li></ul>

Responsibilities: Distribution Operations <ul><li>Oversee all distribution operations for the warehouse, assuring timely accurate and cost-effective deliveries.</li><li>Direct cycle counting procedures to maintain accurate inventory.</li><li>Review all transportation billing for accuracy before sending to AP.</li><li>Execute contract customer shipments to ensure timely deliveries.</li><li>Maintain and administers all departmental policies, SOP’s and training.</li></ul> Compliance and Audit <ul><li>Ensure compliance with all safety and regulatory guidelines.</li><li>Maintain the warehouse, shipping/receiving areas and distribution center in audit ready condition including upholding a strict level of cleanliness.</li><li>Ensure that all documentation is up to date and easily accessible.</li><li>Maintain an on-going relationship with Supply Chain for inventory and shipments issues.</li><li>Must be current with all federal counterfeit drug regulations, E-pedigree state laws and ASN rules and regulations with the wholesalers.</li></ul> Cross-Functional Support <ul><li>Maintain training records for all colleagues in your organization and ensure 100% compliance to training guidelines.</li><li>Work with finance on a monthly basis to ensure all shipments and customer orders have been processed are resolved for months end.</li><li>Works closely with Quality and Regulatory on all related issues. anticipates in audits as needed.</li></ul> Requirements: Education &amp; Experience	 <ul><li>Minimal acceptable level of education, work experience and certifications required for the job</li><li>Minimum of a Bachelor’s Degree, preferably with a Business, Technical and /or Supply Chain focus.</li><li>Minimum of 8 years’ experience in Supply Chain Operations.</li><li>Project management experience preferred.</li><li>Experience with Six Sigma/Process excellence tools, training or certification.</li><li>Shipment of Hazardous Material transportation certification.</li><li>APIC’s certification preferred.</li><li>Knowledge Proficiency in a body of information required for the job e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.</li><li>Knowledge of US and international transportation and distribution practices.</li><li>Knowledge of Code of Federal regulations Title 21 part 210 and 211, and DEA rules and regulations for distribution/storage/manufacture of controlled substances is a must.</li><li>Must have working knowledge of serial shipping container code (SSCC).</li></ul> Skills &amp; Abilities: <ul><li>Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing etc.</li><li>Strong communication, collaboration, and organizational skills.</li><li>Results oriented - identifies issues and drives the decision process.</li><li>Ability to effectively challenge assumptions/decisions and support the minority viewpoint when needed.</li><li>Influence management – ability to work cross-functionally at all levels.</li><li>Creative innovation skills, excellent influencing skills, and strong design and visualization capability.</li><li>Deals well with conflict – negotiator, mediator.</li><li>Collaborates with team members on plans (and holds team members accountable).</li><li>Good problem-solving skills, sound judgment.</li><li>Take decisive action and deliver tangible results in a fast-paced cross-functional organization and highly competitive industry.</li></ul> Physical Requirements: <ul><li>Physical &amp; mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc.</li><li>Able to sit and stand for up to 8 hours.</li><li>Able to walk through production areas.</li><li>Able to lift up to 30 lbs.</li><li>Distribution Operations Oversee all distribution operations for the warehouse, assuring timely accurate and cost-effective deliveries.</li><li>Direct cycle counting procedures to maintain accurate inventory. Review all transportation billing for accuracy before sending to AP.</li><li>Execute contract customer shipments to ensure timely deliveries. Maintain and administers all departmental policies, SOP’s and training.</li><li>Compliance and Audit Ensure compliance with all safety and regulatory guidelines.</li><li>Maintain the warehouse, shipping/receiving areas and distribution center in audit ready condition including upholding a strict level of cleanliness.</li><li>Ensure that all documentation is up to date and easily accessible.</li><li>Maintain an on-going relationship with Supply Chain for inventory and shipments issues.</li><li>Must be current with all federal counterfeit drug regulations, E-pedigree state laws and ASN rules and regulations with the wholesalers.</li><li>Cross-Functional Support Maintain training records for all colleagues in your organization and ensure 100% compliance to training guidelines.</li><li>Work with finance on a monthly basis to ensure all shipments and customer orders have been processed are resolved for months end.</li><li>Works closely with Quality and Regulatory on all related issues. anticipates in audits as needed.</li></ul>

Key Responsibilities: Integrated Campaigns &amp; Demand Generation <ul><li>Develop and execute multichannel integrated marketing campaigns to build brand visibility and generate qualified demand.</li><li>Leverage marketing data and analytics to evaluate campaign effectiveness, forecast trends, and drive performance improvements.</li><li>Oversee the lead funnel in collaboration with regional sales teams and solution centers to enhance lead quality and conversion rates.</li><li>Craft compelling messaging and positioning to clearly communicate our client solutions and value proposition.</li><li>Partner with ecosystem players (channel partners, module providers, design houses) to launch joint marketing initiatives.</li></ul> Branding &amp; Market Positioning <ul><li>Lead strategic branding efforts for our client DDN business across core and new markets.</li><li>Ensure consistent brand alignment across all touchpoints, including acquisitions, through a well-structured multi-year roadmap.</li></ul> Account-Based Marketing (ABM) <ul><li>Serve as the ABM Subject Matter Expert (SME) for our client and the DDN division.</li><li>Design and implement ABM strategies and campaigns that directly contribute to business growth.</li><li>Collaborate closely with digital marketing, sales, and product management to strengthen ABM programs and improve cross-functional alignment.</li></ul> Event Marketing <ul><li>Lead planning and execution of major corporate events including trade shows, exhibitions, customer events, and internal engagements.</li><li>Drive end-to-end event marketing initiatives that align with business goals and enhance brand recognition.</li></ul> Internal Communications <ul><li>Design and execute a comprehensive internal communications strategy to foster alignment and engagement across the DDN organization.</li></ul> Requirements: Qualifications &amp; Experience <ul><li>Bachelor’s degree in Marketing, Business, or a related field (MBA strongly preferred).</li><li>7+ years of experience in B2B marketing, preferably in the IoT, Data Center, or 5G industries with a global scope.</li><li>Strong business acumen and the ability to leverage analytics for marketing strategy and decision-making.</li><li>Expertise in paid, owned, and earned channels with a proven track record of driving successful marketing campaigns.</li><li>Experience with CRM and ABM platforms; proficiency in Eloqua, Salesforce.com, Tableau is a plus.</li><li>Google Ads certification is a plus.</li><li>Prior business development (BD) or sales experience is advantageous.</li><li>Exceptional written, verbal, and presentation skills.</li><li>Strong project management, leadership, and cross-functional collaboration skills.</li></ul>

Role Description: <ul><li>Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.</li><li>They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about products or services.</li><li>They may promote and sell our companys products or services as well as investigate and resolve customer complaints.</li><li>A key area of focus is to develop strong business relationships via Extraordinary Customer Experience strategy.</li><li>Customer Service Representatives (CSRs) are crucial as they serve as the primary point of contact for both customers and the company.</li><li>They will lead the order-to-cash process, ensuring seamless communication and efficient handling of customer inquiries, orders, and issues.</li><li>Their responsibilities include managing customer interactions, processing orders, addressing concerns, and coordinating with internal teams to ensure timely and accurate delivery of products and services.</li><li>This role is vital in maintaining customer satisfaction and fostering strong, long-term relationships.&nbsp;</li></ul> Responsibilities: <ul><li>Deliver extraordinary customer experience by providing our customer with world class customer service</li><li>Respond promptly to customer inquiries via phone, email.</li><li>Provide detailed information about products, services, and order status.</li><li>Resolve customer complaints and issues efficiently and professionally.</li><li>Process customer orders accurately and efficiently.</li><li>Track order progress and ensure timely delivery.</li><li>Coordinate with planner, logistics, sales, product management and quality teams to fulfill customer</li><li>Serve as the primary point of contact between customers and the manufacturing team.</li><li>Communicate any changes in order status, delays, or issues to customers promptly.</li><li>Prepare and deliver order confirmations, shipping notifications, and other relevant information.</li><li>Maintain accurate and up-to-date customer records and order documentation.</li><li>Generate regular reports on order status, customer interactions, and other relevant metrics.</li><li>Identify trends and provide insights to improve customer service processes.</li><li>Identify and troubleshoot issues related to orders, deliveries, and product quality.</li><li>Gather customer feedback and suggest improvements to products and services.</li><li>Participate in team meetings and training sessions to stay updated on products and processes.</li><li>Assist in the development and implementation of customer agreement and procedures.</li></ul> Requirements: <ul><li>Any Bachelor’s/ Business degrees or equivalent experience.</li><li>Comfortable with Night Shift.</li><li>SAP knowledge.</li><li>Supply chain knowledge.</li><li>SFDC experience (added advantage).</li></ul>

Role Description: <ul><li>As an SAP Subject Matter Expert specializing in Supply Chain, your mission is to optimize and enhance the efficiency of our supply chain operations through the strategic management and innovation of SAP systems.</li><li>You will also represent DDN business unit operations and supply chain to help ensure the overall success of the program overseeing the implementation and management of S/4 Hanna solutions within DDN operations.</li><li>This role is critical in ensuring that the ERP (Enterprise Resource Planning) system aligns with business objectives and meets operational needs.</li><li>This will be by active involvement in process reviews &amp; audits, change management, testing, and testing coordination.</li></ul> Responsibilities: <ul><li>Manage and monitor (System administration) SAP supply chain systems.</li><li>Overseeing and managing the configuration and customization of SAP ECC or S/4HANA to ensure it fits the specific requirements of the business.</li><li>Analyzing and re-engineering business processes to leverage the features of SAP ECC or S/4HANA, ensuring that the system supports efficient operations (Audits – checks).</li><li>Develop organizational change management materials for your respective function on behalf of your BU / segment.</li><li>Working closely with various stakeholders, including IT, finance, supply chain, Operations, sourcing, and other business units, to gather requirements and ensure the system meets organizational needs.</li><li>Lead in support the implementation of SAP S/4HANA projects, including planning, execution, and monitoring of project timelines, budgets, and resources. Secure effective communication on project progression.</li><li>Define, perform and support business process testing (UAT) of global operations and local functions.</li><li>Provide and support training efforts on any changes being introduced with the new system.</li><li>Secure Process documented and accessible across functions.</li><li>Ensure seamless integration of SAP supply chain modules with other business processes and systems.</li><li>Assist with and help coordinate data cleansing efforts when necessary.</li><li>Identify and support the documentation and resolution of any project issues and gaps.</li><li>Coordinate testing efforts with additional assigned resources / local / site specific teams.</li><li>Prepare and manage testing scenarios and testing outputs in each test cycle.</li><li>Define and execute regression tests as we go through the wave implementations.</li><li>Execute the process testing and change management of any interim activities required to take place between the wave such as the changes required to manage activities between two systems. Secure perform root cause analysis for technical incidents which may happen.</li><li>Perform and coordinate the global data validation and signoff.</li><li>Support the go-live and final implementation (hypercare).</li><li>Managing the change associated with the transformation to SAP S/4HANA, including training for users and developing change management strategies to encourage user adoption.</li><li>Animate SME and help in grooming Skills and competencies within the organization.</li><li>Establishing metrics and KPIs to assess the effectiveness of SAP ECC or S/4HANA implementation and identifying areas for improvement.</li><li>Overseeing ongoing maintenance and support for the SAP S/4HANA system, including troubleshooting issues and managing updates.</li><li>Utilizing the reporting and analytics capabilities of SAP S/4HANA to provide insights that help drive business decisions</li><li>This role will have direct impact on MDG Data Quality, Purchasing, Planning &amp; Scheduling, Shop floor control, Production Planning, Quality management, Warehousing, Logistics, Shipping. Bolts on Supplier Portal, SAP IBP , SAP LBN, MES, WMS, TMS</li></ul> Interacts with <ul><li>Global logistics, SC Planning, SC Design, Transformation &amp; Performance, Operations, our client OA. Master data, Sourcing, Footprint</li><li>Business Leaders (SBT). Sales &amp; Product Managers, Quality &amp; Engineering, Finance</li><li>Data insights and analytics leader and team, &amp; Core teams.</li></ul> Measures of Success <ul><li>Project Delivery Timeliness, Meeting milestones of project plan.</li><li>User Adoption Rate.</li><li>Cost Savings quantified through process optimization post-implementation.</li><li>Data Accuracy.</li><li>Stakeholder satisfaction.</li><li>Audit compliance.</li><li>Follow up Enhancements.</li><li>Innovation enablement.</li><li>Cross Department collaboration.</li><li>SME framework and skill network animation</li></ul> Requirements: <ul><li>Role is 70% tactical &amp; 30% strategic</li><li>Report to DDN Supply Chain Performance Manager.</li><li>Master’s degree, English language skills required.</li><li>Hands on extensive knowledge of End-to-End Supply Chain processes – considered by many to be a “super user”</li><li>Proficiency in SAP Supply Chain Management (SCM), ERP, S/4HANA, SAP Basis, Finance (FICO), Materials Management (MM), Production Planning (PP), and Warehouse Management (WM).</li><li>Significant experience with SAP implementations, including project management, business process engineering, and change management. (S/4HANA a Plus)</li><li>Experience with organizational change management and implementing change in processes</li><li>Strong analytical skills, excellent communication, experience working with offshore teams, multi-tasking, and agile methodologies. Data savvy – experience reviewing, assessing, and validating data.</li><li>Able to make timely decisions and provide direction to a broad team..</li><li>Proven ability to effectively prioritize and execute tasks in a high-pressure environment and work independently</li><li>Willingness to travel when required.</li></ul>

Responsibilities: <ul><li>Configure SuccessFactors Platform module to solve complex problems within defined deadlines.</li><li>Design prototypes, implement and test configurations and troubleshoot software applications.</li><li>Analyze organizational needs, end user requirements and requests and existing software structures to identify and create new features that will increase efficiency and optimize</li><li>functionality.</li><li>Perform tests to determine usability and catch defects before releasing the application toother internal users.</li><li>Systemize and coordinate upgrades and updates to minimize downtime, allow for continuous integration and ensure the highest priority issues are being addressed.</li><li>Provide subject matter expertise to design and build models and implement new application functionality that aligns with overall corporate objectives.</li><li>Collaborate with end users to assess system performance, acquire feedback and identify areas where improvements are necessary and incorporate user feedback into forthcoming</li><li>initiatives to guarantee an optimal user experience.</li><li>Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.</li><li>Collaborate with IT teams to manage integrations between SuccessFactors and other HR systems or third-party applications.</li><li>Other duties as assigned</li></ul> Requirements: <ul><li>Bachelor’s degree in a related field or equivalent experience</li><li>Certification in SuccessFactors Platform</li><li>Demonstrated understanding of software design and principles</li><li>Experience in designing and building modern SF platform experiences including mobile and security.</li><li>Minimum of four years of related work experience</li><li>Other minimum qualifications may apply</li></ul>

Responsibilities: <ul><li>Responsible for the day-to-day operations and longer term planning for manufacturing functions, including manufacturing, production control, engineering, inventory control, purchasing and shipping/receiving activities. Defines goals, improves technologies, and resolves problems.&nbsp;</li><li>Translates customer requirements into state-of-the-art manufacturing strategies and processes, resulting in cost effective processing and profitable manufacturing of company products. Develops operations-related plans, budgets, and policies and procedures. A key member of TE Energy team, directing Operations and responsible for the planning, controlling, manufacturing, production of goods, and service delivery. </li><li>Operations is also responsible for quality service delivery and supply chain management needed to ensure materials arrive to produce goods and ensure that orders are processed and shipped appropriately. </li><li>In addition to on time deliveries to global customers, the U.S. location is responsible for supplying critical function components to global customers for rapid end item configurations and delivery to customers.&nbsp;</li><li>Direct oversight to ensure that operations is running efficiently and effectively, and that demand is met.&nbsp;</li><li>Partner with the BU General Manager and other senior leaders in a matrixed organization in the development and formulation of long and short-range strategic planning, budgets (including capital investment), policies, programs, and objectives.&nbsp;</li><li>Drive innovation management through the business keeping abreast of market trends and creatively applying new technologies across the entire operations value chain.&nbsp;</li><li>Monitor and oversee Quality and Continuous Improvement (TEOA) initiatives to enable the BU to meet or exceed plan targets. This includes manufacturing, procurement, and business processes.&nbsp;</li><li>Define required strategies and define infrastructures and organizational structures to meet company, customer and market expectations proactively. </li><li>Develop, coordinate and drive the operations plans and establishes procedures for maintaining high standards of operations to ensure that products and processes conform to established customer and company standards.&nbsp;</li><li>Cascade strategic objectives for Operations functional leadership. Set and clarify requirements and expectations for direct and matrixed reports based on the strategic direction and needs of the business.&nbsp;</li><li>Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment that promotes employee wellbeing, engagement &amp; quality of life.&nbsp;</li><li>Develop and deliver clear and concise communications both up, down, and sideways across the organization.&nbsp;</li><li>Organize Plant and supplier’s capacity and technical capabilities to meet planned production schedules.&nbsp;</li><li>Monitor and oversee operational activities with the objective of maximizing the use of organizational resources to meet and/or exceed established KPI’s (TEOA (Lean), Safety, Quality, Delivery, Inventory, and Cost.).&nbsp;</li><li>Drive organization structures and programs (footprint changes, migration/localization, new product launch, process and equipment requirements) to meet BU/regional goals.&nbsp;</li><li>Monitor and oversee the full value chain from procurement and production to shipment and beyond.&nbsp;</li><li>Work actively with supply chain leaders to ensure that supply is consistently synchronized to demand to maximize revenue and delivery performance.&nbsp;</li><li>Take a holistic view of global capacity and through the S&amp;OP process plan the necessary global capacity expansions or shifts to align regional supply to regional demand.&nbsp;</li><li>Work closely with Plant Controllers and Plant Managers to understand spending activities &amp; trends, how they match up to targets, and course correct. </li><li>Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals&nbsp;</li></ul> Requirements: <ul><li>In this section, list the core requirements for this job.&nbsp;</li><li>Next to each, list the level of proficiency desired for this job. Proficiency level descriptions are in the appendix. Core Competencies (no greater than 10 Lominger Competencies – From Lominger Questionnaire) Proficiency Level&nbsp;</li><li>Action oriented&nbsp;</li><li>Being resilient&nbsp;</li><li>Ensures Accountability</li><li>Communicates effectively&nbsp;</li><li>Drives Engagement</li><li>Directs work</li><li>Drives results</li><li>Develops Talent</li><li>Plans and aligns 3/4</li><li>Situational adaptabilit</li><li>Values differences</li><li>Balance stakeholders&nbsp;</li><li>Building effective teams</li><li>Decision Quality Experience Ten or more years in a senior leadership role in a field related to our industry&nbsp;</li><li>Masterful organizational, communication, and leadership skills, backed by previous professional success&nbsp;</li><li>Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management&nbsp;</li><li>Proven ability to plan and manage operational processes for maximum efficiency and productivity&nbsp;</li><li>Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands</li><li>Strong working knowledge of industry regulations and legal guidelines&nbsp;</li><li>Excellent executive presence, ability to present to senior leadership&nbsp;</li><li>Experience in managing cross-functional teams and working in a matrix organization.&nbsp;</li><li>Experience with Lean Manufacturing and Six Sigma methodologies.</li><li>Familiarity with ERP systems and their role in manufacturing.&nbsp;</li><li>English speaking and other languages advantageous.&nbsp;</li><li>Experience in developing budgets and business plans&nbsp;</li><li>Superior negotiation skills for both internal and external purposes&nbsp;</li><li>Strong working knowledge of data analysis and performance metrics, using business management software (ex: SAP, ERP, CRM) Education</li><li>Bachelor’s degree in manufacturing engineering, Mechanical Engineering, Industrial Engineering, or a related field.</li></ul>

Responsibilities:&nbsp; <ul><li>Sales and Marketing Growth Plans – Crafted plans to explode total company business growth in Foodservice Channel.&nbsp;</li><li>Portfolio Management – Working on multi-tier, multi-segment categories to accelerate growth across different consumer groups to maximize the business growth, sales, and profit for the company&nbsp;</li><li>Distributor Management – Working with distributors across the markets from business planning to marketing and sales strategies to in-store, below-the-line and above-the-line executions. Collaborate with distributors on sell-out analysis to uncover growth gaps and opportunities.&nbsp;</li><li>Consumer-centric Category-Country Strategy – Designed and introduced the consumer insight-based growth strategy by category-country combination to unlock category and market growth, which was previously non-existent in the company business.&nbsp;</li><li>Regional Campaign Design and Execution –Working on ideation, regional design and local adaptation and execution of campaigns that build on each category strategy.&nbsp;</li><li>Select Customer Development – new business development of potential select key customers (FS/e-comm) that the KH distributor partner may engage for new sources of revenue.&nbsp;</li><li>Key Account Development – conduct Joint Value Plan with key customers in FOODSERVICE, and eCommerce.&nbsp;</li><li>Ensure the JVP is fully aligned with the distributor for monthly execution.&nbsp;</li><li>Lead/participate in the distributor monthly sales cycle operations plan to ensure timely execution of monthly category &amp; customer plans.&nbsp;</li><li>Supply Chain Management – Initiated the full supply chain tracking system for company Markets from ordering to shipping to systematize issue escalation and resolution (late ordering, delays, quality issues, customer complaints) more actionable.&nbsp;</li><li>Forecasting and Demand Planning – Leads the demand planning process with the distributors starting with sell-out analysis and campaign planning to sell-in forecasting and shipment planning. Feeds this data to regional demand planning to ensure stock availability from Export Affiliates.&nbsp;</li><li>Team management – a leadership skill to manage a small team of 2-3 people to coach, develop the key necessary skills and working closely to achieve the same goals.&nbsp;</li></ul> Requirements:&nbsp; <ul><li>Education Background: Business Administration Degree&nbsp;</li><li>Education Level: Bachelor’s Degree minimum&nbsp;</li><li>Working Experience: 5 years of experience in sales or marketing at FMCG company&nbsp;</li><li>Technical Skills&nbsp;</li><li>Proficient in analyzing sales data&nbsp;</li><li>Proficient in Selling &amp; Negotiating&nbsp;</li><li>Developing/Performing in Trade Marketing and Consumer insights&nbsp;</li><li>Developing/Performing in Lift &amp; Launch, Innovation and Product Development&nbsp;</li></ul> Other Specific Requirements: <ul><li>Strong strategic and execution of sales especially in FOODSERVICE.&nbsp;</li><li>Proficient in Sales &amp; Business Development.&nbsp;</li><li>Proficient in Negotiating sales objectives with Distributors and/or Customers.&nbsp;</li><li>Proficient in Root-cause analysis, Critical Thinking &amp; Problem Solving.&nbsp;</li><li>Amicable to work in a matrix organization.&nbsp;</li></ul> Personality/ Attitude:&nbsp; <ul><li>Resilient, curious, strong executor&nbsp;</li><li>Strong ability to quickly troubleshoot shortfalls and operate independently (Strong Self Starter)&nbsp;</li><li>Customer-centric mindset</li></ul>

Role Description: <ul><li>The Head of Freight Forwarding Commercial SSA is responsible for developing the business within assigned industry verticals in SSA, focusing on new customers, geographic development, and Freight Forwarding sales activities across the SSA Region.</li><li>This role will involve leading the creation of trade lane strategies and products, leveraging Freight Forwarding and other relevant capabilities in the Region, and developing specific products to enhance trade through key assets and capabilities in the Region. This role will foster design build and integrate products and solutions that bring Africa to the world to Africa.</li><li>Responsible for integrating sales and operations planning for accurate strategy development and forecasting, and providing relevant reporting to stakeholders to guide and measure sales strategies and impact.</li><li>Collaboration and integration with Regional and Global business development teams will be key, and the role will require strong focus on innovation, customer satisfaction, team leadership and managing key strategic Regional accounts.</li><li>In addition he/she will be tasked with maintaining and growing the existing book of business for the defined regional accounts through successful contract renewal strategies and addressing scope change opportunities commercially within the existing business.&nbsp;</li></ul> Responsibilities: <ul><li>Lead the creation, implementation, and oversight of a comprehensive business development and sales strategy for the Freight Forwarding capability for our client. This includes identifying new market opportunities, cultivating customer relationships, and driving sales growth to achieve and exceed revenue targets. Ensure strategic alignment with organizational goals and maintain a competitive edge in the market through innovative solutions and effective execution.</li><li>Lead the development and implementation of trade lane strategies and products, and ensure multiple regional interactions and integration. Oversee the discovery, planning, and execution of these strategies and creating, defining, and monitoring key initiatives.</li><li>Ensure that external regions are aligned to the trade lane strategies and multi-regional trade lane teams are established to drive aligned outcomes.Design and develop solutions for products that enable increased trade across the Region, and deploy sales teams and/or industry vertical solution teams accordingly.</li><li>Develop strategies and solutions that enable FF to become the integrating capability across both regions and capabilities within regions – measurement of share of wallet captured for FF customers must increase 9through the development of cross selling strategies)</li><li>Integrate sales and operations planning within the SSA Freight Forwarding capability, and also with the broader SSA commercial and global commercial teams to ensure we drive the SSA end-to-end strategy and optimise the sales teams that we have in place.</li><li>Oversee the accurate and timely reporting of business development and sales performance metrics. This includes preparing regular reports, analyzing data to identify trends, and providing actionable recommendations to sales teams and other stakeholders to inform strategic and operational decision-making and ensure alignment with business objectives.</li><li>Oversee and provide guidance to branch level sales teams, leveraging their data and insights to develop and refine products and solutions that align with market demands and drive business growth.</li><li>Foster and maintain collaborative relationships across departments and external stakeholders to align business development and sales strategies with organizational objectives. Drive cross- functional teamwork to enhance market penetration, customer satisfaction, and revenue growth.</li><li>Act as the Develop and distribute a monthly trade lane pack containing critical insights for the sales team.</li><li>Identify and analyze specific products, trade flows, and customer data in monthly reports to facilitate regional connectivity and strategic planning.</li><li>Act as custodian for SSA trade lane data and ensure the accuracy and relevance of data through regular maintenance and updates to support informed strategic decision-making. Develop and distribute a monthly trade lane pack containing critical insights for relevant stakeholders and sales teams.</li><li>Meet and exceed financial growth targets for the assigned industry verticals, countries and expand our geographic and solutions offering footprint with these accounts across our clients service portfolio.</li><li>Identify and develop relationships with key decision makers at all levels within a customer.</li><li>Maintain understanding of customers’ expectations relative to operational solutions, costs and results.</li><li>Understand the customers business (strategically, operationally, financially).</li><li>Understand the customers buying process and identify all influences, intimately understanding their requirements.</li><li>Maintain an up-to-date pipeline of current and future opportunities, quantifying number of opportunities, value of the opportunity and managing the probability to win.</li><li>Coordinate RFQs for new business opportunities and renewals of existing business with assigned accounts engaging other functions as required and own the commercial relationship and contract negotiations.</li><li>Follow the internal commercial process, procedures and thresholds.</li><li>Support commercial, pricing and freight desk functions.</li><li>Partners with colleagues in other regions on broader opportunities for select customers.</li><li>Lead the our clients HR agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with policies and procedures</li><li>Drive the development of a healthy, high performance culture across the Commercial capability, in alignment with our clients cultural objectives.</li><li>Lead the our clients Technology agenda, including key digital projects such as defining and supporting the implementation of best-in-class commercial/sales processes and systems (e.g. CRM – Customer Relationship Management, etc.).</li><li>Ensure, contribute and manage the implementation of continuous improvement, health, safety and sustainability best practice projects relevant to the Commercial capability.</li><li>Interpret and ensure compliance to relevant regulatory requirements.</li></ul> Requirements: QUALIFICATIONS <ul><li>Bachelor’s degree or equivalent in business administration for Freight Forwarding and Logistics</li><li>Proven track record of having consistently achieved on a sales quota at a relevant scale&nbsp;</li></ul> EXPERIENCE <ul><li>Have a minimum of 8 years’ experience within the transport, logistics, or freight forwarding industry, or similar service industry</li><li>Significant sales experience • Leading and managing a team</li><li>Work experience in Africa for at least 5 years</li><li>Experience in Freight Forwarding Industry across multiple verticals</li><li>Exposure to and working knowledge of all facets of contractual requirements&nbsp;</li></ul> SKILLS <ul><li>Business Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trends. In-depth understanding of the freight forwarding and logistics industry, including knowledge of international trade regulations, shipping practices, and market dynamics.</li><li>Strategic Thinking: Ability to develop and implement strategic business development plans that align with company objectives and market trends, including identifying growth opportunities and competitive positioning.</li><li>Sales Leadership: Strong leadership skills to effectively manage and motivate sales teams across multiple locations, setting clear goals, providing coaching, and driving performance to achieve revenue targets.</li><li>Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.</li><li>Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision- makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation &amp; profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.</li><li>Strong communication skills - You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.</li><li>Problem solving - You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it. • Exceptional critical thinking skills - you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.</li><li>Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful, and incredibly organised.</li><li>Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.</li><li>Confidentiality - You consider and protect the confidentiality of company data at ALL times.</li><li>IT skills - You are highly proficient in the full Microsoft Office Suite: Word, Excel and PowerPoint.</li><li>Flexibility to travel - You are ready to travel between 40 - 50% of the time. Languages - You speak and write fluent English – additional languages are a bonus.&nbsp;</li></ul>

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VP TDM (Loans & Credit), Core Banking

Head of Commercial Operations

Warehouse Supervisor/Manager

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Business Development Manager-Foodservice Channel

Head of Commercial – Freight Forwarding

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11 shipping module Jobs found

VP TDM (Loans & Credit), Core Banking

Head of Commercial Operations

Warehouse Supervisor/Manager

Senior Manager, Integrated Marketing

Customer Service Representative - SAP

SAP S4 Hana Subject Matter Expert

SuccessFactors Applications Development Specialist

Senior Director of Operations

Business Development Manager-Foodservice Channel

Head of Commercial – Freight Forwarding

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