Desktop Support Engineer

Technical Sales Engineer

Solution Architect

AVP Solution Consultant/SAP

Assistant Vice President (AVP) - Strategic Accounts

Sales Director - Public Sector

Senior Solution Account Manager

Senior Developer (IBM Maximo)

Service Center Coordinator

EUC Consultant M365

Responsibilities: <ul><li>Performed Desktop Support services to users&nbsp;</li><li>This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.</li><li>Perform imaging/re-imaging&nbsp;</li><li>Perform asset inventories</li><li>Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)</li><li>Updates Incident records</li><li>Creates and updates work instructions</li><li>Document standards and procedures </li></ul> Requirements: <ul><li>Min. ITE/Diploma graduate with 1 year experience in desktop support</li><li>Min 1 year experience in Microsoft Windows 10 and Microsoft Office 365</li><li>Clear Spoken &amp; Written English and Chinese.</li></ul> possess at least one (1) of the following certifications or their equivalent:&nbsp;<ul><li>CompTIA A+;</li><li>CompTIA Security+;</li><li>CompTIA Network+;</li><li>Microsoft Certified: Windows Client; and</li><li>Microsoft Certified: Managing Modern Desktops.</li><li>Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages</li><li>Demonstrate knowledge in the support of workstations, and related components</li><li>Good verbal and written communication skills</li><li>Good coordination skills&nbsp;</li><li>Ability to prioritize effectively and work with a sense of urgency</li><li>Effectively communicates with teammates and managers</li></ul>

Responsibilities: <ul><li>Demand generation at global lead accounts, including driving new product design-ins and identifies possibilities to sell the complete company product portfolio.&nbsp;</li><li>Maintains relationships and ensures high level of customer satisfaction.&nbsp;</li><li>Closely collaborates with customer engineering department.&nbsp;</li><li>Performs Voice of the Customer and communicates impact to internal stakeholders.&nbsp;</li><li>Creates &amp; maintains opportunities in Salesforce.&nbsp;</li><li>Attend project meetings and conduct regular customer calls and presentations.&nbsp;</li><li>Understands customer application and pain points as well as captures customer requirements and competitive landscape&nbsp;</li><li>Discusses customer roadmaps and identifies company product gaps and new product opportunities&nbsp;</li><li>Cooperates with internal stakeholders from various sub verticals to generate new products based on customer feedback&nbsp;</li><li>Reviews customers technical &amp; quality specifications in alignment with internal stakeholders&nbsp;</li><li>First level support for all technical clarifications at customer and follow up on improvements&nbsp;</li><li>Organizes internal and external technical application workshops and events (e.g., tech days, trainings)&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree of Engineering in one of the following academic disciplines mechanics, electronics, electronics or similar relevant.&nbsp;</li><li>3+ years’ industry experience in engineering (required) and sales (would be an advantage), background from Automation would be preferred.&nbsp;</li><li>Outgoing with strong interpersonal and influencing skills and the ability to build strong, credible relationships with customers and internal stakeholders in TE.&nbsp;</li><li>General business acumen and strong customer management skills.&nbsp;</li><li>Clear, strategic thinker with ability to execute on priorities and work toward targets.&nbsp;</li><li>Ability to simplify and explain complex technical matters.&nbsp;</li><li>Team player likes to work with different colleagues from various backgrounds and cultures.&nbsp;</li><li>Willingness to travel and visit customers (70-80%).&nbsp;</li><li>Self-motivated with a passion for serving and helping customers.&nbsp;</li><li>Open minded, think outside of the box.&nbsp;</li></ul>

Responsibilities: Solution Design <ul><li>Create architecture diagrams</li><li>Conduct technical feasibility analysis to ensure scalability, automation &amp; stability</li><li>Define impacted systems &amp; proactively solve issues in architecture design</li><li>Ensure alignment with principles, guidelines and standards</li><li>Prepare documentations for AWG sign off</li></ul> Solution Implementation <ul><li>Provide timely feature implementation support to vendor Analyze and translate business requirements to technical solutions</li><li>Deliver back-end architecture integration plan</li><li>Ensure implementation is performed according to plan</li><li>Identify risks, assess their potential impact, and develop risk management strategies</li></ul> Technical Guidance and Support <ul><li>Propose tech solutions and resolve architectural ambiguities</li><li>Establish opportunities, constraints and trade off for tech architecture/ solutions</li><li>Communicate technical dependencies and requirements with other domain architects</li></ul> Documentation and Reporting <ul><li>Work closely with PMO and Lead to prepare reports for stakeholders and leadership, that communicate the integration progress, risks and issues</li><li>Document issues, decisions and outcomes throughout the migration process</li></ul> Requirements: <ul><li>Degree holder in Information Technology, Info Systems or equivalent.</li><li>Fluent Chinese/Mandarin in speaking is required.</li><li>Minimum 3 years of experience as a System Architect</li><li>Minimum 3 years of experience in Solution design with modern architectures not limited to SOA, Microservice, Serverless, Cloud/Cloud Hybrid.</li><li>Experiences in project management and vendor management.</li><li>Experiences in Spring Cloud development in Java, experience in AWS is a plus.</li><li>Experiences in databases such as SQL (MySQL, PostgreSQL) or NoSQL (MongoDB) databases.</li><li>Experiences in front-end frameworks/technologies such as AngularJS, ReactJS and Node.JS is an added advantage.</li><li>Strong capability of trouble-shooting on enterprise application defects and performance issues for both Cloud and on-premise applications.</li><li>Familiar with CICD DevOps and DevSecOps, also familiar with tools like Github, Jenkins pipelines.</li><li>Must be able to communicate effectively with China vendor.</li></ul>

Responsibilities: <ul><li>Lead end-to-end solution consulting for SAP engagements, from pre-sales through delivery, ensuring alignment with client objectives and SAP best practices.</li><li>Translate business challenges into SAP-centric solutions—particularly leveraging S/4HANA and GROW with SAP—through strategic engagement with client C-suite and senior stakeholders.</li><li>Architect and oversee scalable, future-ready SAP implementations, integrating with cloud, data, and enterprise platforms to maximize business value.</li><li>Act as a trusted advisor for SAP transformation initiatives, driving adoption, innovation, and long-term value realization.</li><li>Support sales activities by collaborating with SAP and other IL service lines to shape integrated, cross-functional solutions and proposals.</li><li>Mentor and guide cross-functional teams, fostering a high-performance consulting culture within SAP delivery and pre-sales environments</li></ul> Requirements: <ul><li>Educational Qualification: Degree Holder</li><li>Experience Min : 10</li></ul>

Responsibilities: <ul><li>Build a strong pipeline of large deals, drive them to win –new clients</li><li>Consultative Engagement with CXOs of target clients</li><li>Pursue to win large deals, manage CXO relationships and have customer stickiness</li><li>Work with internal solution, delivery teams in driving deals across the sales cycle – qualification, proposal, working with partners, client presentation, pricing, contract negotiation et al&nbsp;</li><li>Understand company solutions and services</li><li>To provide appropriate solutions to the clients in order to boost top-line revenue growth, customer acquisition and profitability.</li><li>Develops and expands a portfolio of clients</li><li>Achieve agreed upon sales targets and outcomes within schedule.</li><li>Present, promote and sell services using “solid sales plans” to existing and prospective customers</li><li>Developing and executing strategic plan to achieve sales targets and expand our customer base</li><li>Effectively communicate the value proposition through proposals and presentations</li><li>Initially the focus with be Singapore and then expand to Southeast Asia</li></ul> Requirements: <ul><li>Minimum 15 years professional sales work experience within IT Services in Singapore and Southeast Asia</li><li>Mandatory experience with either IT systems integration, managed services or software and services. Solution selling experience as opposed to just&nbsp;</li><li>transactional goods and services.</li><li>Hungry, motivated and self-driven</li><li>Proven sales executive experience, meeting or exceeding targets</li><li>Ability to communicate, present and influence all levels of the organization, including executive and C-level</li><li>Experience of working with System Integrators like Accenture, Cognizant, Cap&nbsp;</li><li>Gemini and similar companies&nbsp;</li><li>Should have existing C level relationships that can be leveraged for opening new accounts</li><li>Ability to drive large deals (&gt;SGD 50M)</li><li>Hunting experience</li><li>Ability to open new strategic accounts</li><li>Ability to drive the sales process from plan to close</li><li>Excellent listening, negotiation and presentation skills</li><li>Business degree or equivalent</li></ul>

Responsibilities: <ul><li>Build a strong pipeline of large deals, drive them to win –new clients.</li><li>Consultative Engagement with CXOs of target clients</li><li>Pursue to win large deals, manage CXO relationships and have customer stickiness.</li><li>Work with internal solution, delivery teams in driving deals across the sales cycle – qualification, proposal, working with partners, client presentation, pricing, contract negotiation et.</li><li>Understand company solutions and services.</li><li>To provide appropriate solutions to the clients to boost top-line revenue growth, customer&nbsp;</li><li>Acquisition and profitability.&nbsp;</li><li>Develops and expands a portfolio of clients.</li><li>Achieve agreed upon sales targets and outcomes within schedule.</li><li>Present, promote and sell services using “solid sales plans” to existing and prospective customers.</li><li>Developing and executing a strategic plan to achieve sales targets and expand our customer base.</li><li>Effectively communicate the value proposition through proposals and presentations.</li><li>Initially the focus with be Singapore and then expand to Southeast Asia</li></ul> Requirements: <ul><li>Minimum 12 years professional sales work experience within IT Services in Singapore and Southeast Asia.</li><li>Mandatory experience with either IT systems integration, managed services or software and services. Solution selling experience as opposed to just transactional goods and services.&nbsp;</li><li>Hungry, motivated and self-driven</li><li>Proven sales executive experience, meeting or exceeding targets.</li><li>Ability to communicate, present and influence all levels of the organization, including executive and C-level.</li><li>Experience of working with System Integrators and similar companies.</li><li>Should have existing C level relationships that can be leveraged for opening new accounts within the Public Sector.</li><li>Ability to drive large deals (&gt;SGD 50M).</li><li>Hunting experience</li><li>Ability to open new strategic accounts.</li><li>Ability to drive the sales process from plan to close.</li><li>Excellent listening, negotiation and presentation skills.</li><li>Business degree or equivalent&nbsp;</li></ul>

Responsibilities: <ul><li>The primary responsibility is to fulfill specific sales duties for companys OEM.</li><li>Developing and maintaining strong, long-term relationships with key customers and channel partners.</li><li>Understanding the customers business, goals, and challenges to provide strategic value.</li><li>Identifying new business opportunities within the assigned accounts.</li><li>Developing and executing sales plans to meet or exceed our revenue targets.</li><li>Collaborating with cross functional teams (e.g., sales, engineering, presales &amp; marketing) to deliver OEM solutions.</li><li>Proactively communicating with customers to understand their needs and provide support.</li><li>Resolving any customer issues or concerns in a timely and effective manner.</li><li>Forecasting sales and revenue for the assigned channel accounts.</li><li>Staying informed about industry trends, market conditions, and competitor activities.</li></ul> Requirements: <ul><li>Education – Degree level or above in a relevant field – Engineering/Business and possess a track record of 8+ years of sales experience in the OEM or related industry.</li><li>Markets – Must possess foundational knowledge and experience in cable and wire products. Should have existing connections and networks within the OEM sector, particularly in Malaysia and Singapore. Experience in the industrial or semi related verticals will be an advantage.</li><li>Customers Define our Success – Results-oriented with a process mindset. Excellent interpersonal and communication skills with strong ownership &amp; should be comfortable with communication/engagement with customers and partners. Willing to dedicate extra time and travel to meet objectives and perform effectively under high pressure.</li></ul>

Responsibilities: <ul><li>As Sr Developer, responsible for contribution to technical Solution Design, carry out Development independently, Testing of Maximo 7.6 with Utility, ACM or other Maximo Addons or Industry solution.</li><li>Application design, Automation scripts using Python/Java scripts, Complex maximo configurations.</li></ul> Requirements: Major Requirements: <ul><li>Experience with object-oriented programming languages such as Java and C++.</li><li>Deep knowledge of Java programming and related technologies.</li><li>Experience in JSON, XML, XML parsers, and XSL.</li><li>Experience in ETL, Master Data Load and Data Handling (Extraction/Transformation/ Manipulation).</li><li>Experience working with Oracle, DB2 and SQL Server databases: database sizing, troubleshooting, and performance tuning.</li><li>Configuration of Web Server Application like WebLogic/WebSphere.</li></ul> Skills and Requirements: <ul><li>At least 4 years of experience in Configuration &amp; Integration, Support and Maintenance in IBM Maximo v7.x.</li><li>Hand on experience on Following:</li><li>Extensive experience on Rest and Jason based integration.</li><li>Middleware integrations ex – Mulesoft, SAP PI.</li><li>Maximo migration experience with release and deployment management activities.</li><li>Data migration experience informatica and MIF framework.</li><li>Experience in Data modeling for BI reporting and hands on BIRT experience.</li><li>Expertise &amp; working knowledge in Maximo Asset Management (Solution design, development and implementation).</li><li>Working knowledge of capabilities in the IBM Maximo EAM/APM solution and Maximo Integration Framework.</li></ul> Qualifications: <ul><li>Bachelor’s degree or foreign equivalent required from an accredited institution.</li><li>Will also consider three years of progressive experience in the specialty in lieu of every year of education.</li><li>At least 4 years of Relevant Information Technology experience.</li></ul>

Responsibilities: Primary point of contact for all service issues (in-house repairs &amp; field service) <ul><li>Contact person and coordinator for trouble shooting &amp; complaint handling</li><li>Hotline: handles incoming technical calls and routes accordingly if they cannot be addressed directly</li><li>Undertake all schedules and correspondence of repair and maintenance of customers’ valves that are sent into the Service Center for warranty, assessment or billable time and material services.</li><li>Responsible for assessing cleaned valves from decon suppliers and coordinating customers’ repairs or maintenance service request</li><li>Arrange service technicians to evaluate the service cost of the valves received from customer</li><li>Support Service Manager on Service Center reports and presentations</li><li>Create quotation including evaluation results / failure analysis for the repair and send it to customers through customer service</li><li>Act as key interface to report to business units recurring product problems</li><li>Obtain Purchase Order from customer or through GSE sales and arrange service technician for the repair.</li><li>Orders non-standard parts required from technicians for repair through GS3 RGAs</li><li>Manage the service order status in the GS3 (ERP) system from “EVAL” through “APBS” so that it reflects current progress without delay</li><li>Cooperate with Customer Service team and obtain necessary service parts in time.</li><li>Act as key interface with service department in HQ for specialized repairs not executed in the local Service Center</li><li>Coordinate upcoming field service interventions with customer and sales</li><li>Offer and implement fixed repair-service price for the customers as much as possible to reduce workload in the repair process.</li><li>Support and participate in all leading strategic projects to execute Service Center best practices including:</li><li>Housekeeping of the Service Center</li><li>Periodical utilization review of the service technician</li><li>Repair part prioritization and utilization</li><li>Support Customer Operations in periodical parts inventory audit, cycle count, scrap and inventory turns</li></ul>&nbsp;﻿Requirements: <ul><li>Diploma or Degree in Electrical / Mechanical Engineering is required</li><li>At least 5 years of experience in the Semiconductor or Flat Panel Display (FPD) industry</li><li>Competent in full Microsoft Office suites and ERP systems such as MS Dynamics or SAP is an advantage</li><li>Have experience in Order management</li><li>Possess good inter-personal skills, discipline and work attitude</li><li>Preferably with people management experience</li><li>Must be able to work independently in a high customer demanding environment</li><li>Repair experience of mechanical assemblies, valves or semiconductor process equipment is advantageous</li><li>Languages:&nbsp;English and Mandarin</li><li>Field service experience is desired</li></ul>

Responsibilities: <ul><li>Setup and Configuration. Deploy and configure M365 services, including Teams, Exchange Online, Windows 10/11 Deployment and Intune.</li><li>Implement security and compliance policies to ensure data classification and compliance.</li><li>Conduct Proof of Concept (POC), new product evaluations and fitment.</li><li>Configure and manage user accounts, licenses, and permissions.</li></ul> Management and Operation: <ul><li>Monitor and maintain the health and performance of M365 services.</li><li>Troubleshoot and resolve issues related to M365 services and applications.</li><li>Perform regular updates and maintenance to ensure optimal performance and security.</li></ul> Collaboration and Support: <ul><li>Work closely with other IT teams to integrate M365 services with existing systems and applications.</li><li>Provide technical support and guidance to end-users and other IT staff.</li><li>Conduct training sessions and create documentation to help users effectively utilize M365 services.</li></ul> Continuous Improvement: <ul><li>Stay up-to-date with the latest M365 features, updates, and best practices.</li><li>Identify opportunities for process improvements and automation to enhance efficiency and productivity</li><li>Participate in the planning and lead execution of M365-related projects and initiatives.</li></ul> Requirements: Additional Requirement details - Microsoft 365 Certified: <ul><li>Enterprise Administrator Expert or other relevant certifications.</li><li>roven experience in setting up, configuring, managing, and operating M365 tenant and workloads.</li><li>Strong knowledge of Microsoft 365 services, including Teams, Exchange Online, Windows 10/11 Deployment and Intune.</li><li>Experience with PowerShell scripting for automation and management tasks.</li><li>Experience with hybrid M365 environments and integration with on-premises systems.</li><li>Familiarity with security and compliance features in M365, such as Data Loss Prevention (DLP), Conditional Access, and Multi-Factor Authentication (MFA).</li><li>Knowledge of Azure Active Directory and related identity management solutions.</li><li>Excellent problem-solving and troubleshooting skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li></ul> Educational Qualification: <ul><li>Bachelor’s Degree in Computer Science, Information Technology or related field</li></ul> Experience: <ul><li>Minimum 5 to 6 years in EUC environment.</li><li>2 to 3 years of experience with skilled and experienced M365 Engineer and responsible for setting up, configuring, managing, and operating our M365 tenant and workloads. This role requires a deep understanding of Microsoft 365 services.</li></ul>

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23 singapore Jobs found

Desktop Support Engineer

Technical Sales Engineer

Solution Architect

AVP Solution Consultant/SAP

Assistant Vice President (AVP) - Strategic Accounts

Sales Director - Public Sector

Senior Solution Account Manager

Senior Developer (IBM Maximo)

Service Center Coordinator

EUC Consultant M365

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Skills

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23 singapore Jobs found

Desktop Support Engineer

Technical Sales Engineer

Solution Architect

AVP Solution Consultant/SAP

Assistant Vice President (AVP) - Strategic Accounts

Sales Director - Public Sector

Senior Solution Account Manager

Senior Developer (IBM Maximo)

Service Center Coordinator

EUC Consultant M365

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.