HR Transaction Delivery Analyst

Medical Advisor

Engineer (Equipment Integration and Automation)

Customer Service and Admin (CS&A) Team Lead

Project Engineer – PCIS – GL1

Front Office Support Consultant

Software Engineer, Quality Analyst

Buyer II

Senior Executive Accounts

Responsibilities: <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul>&nbsp;Requirements: Qualifications and Experience Essential: <ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li><li>Minimum of 2 years’ experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills.</li><li>Proficiency in Microsoft Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>High attention to detail with a strong commitment to accuracy and quality.</li><li>Effective communication and interpersonal skills; ability to work well in a team.</li><li>Strong multitasking and prioritization abilities in a fast-paced environment.</li><li>Knowledge of financial regulations and relevant accounting standards.</li></ul> Preferred: <ul><li>Experience with process improvement methodologies and a proactive mindset toward change.</li><li>Ability to quickly adapt to new systems, technologies, and processes.</li></ul> Technical and Functional Skills Preferred: <ul><li>Proficiency in Microsoft Office Suite.</li><li>Experience with Workday HCM modules (Core HR, Talent Management, Recruiting, Payroll).</li><li>Familiarity with ServiceNow modules (HR Service Delivery, Incident Management, Knowledge Management).</li><li>Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP, advanced functions).</li><li>Knowledge of ERP systems for business process automation.</li><li>Understanding of financial regulations and compliance requirements related to transactional services.</li></ul> Languages <ul><li>Cluj, Romania:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech)</li><li>Manila, Philippines:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (Thai, Mandarin, or Spanish)</li><li>TBD, Mexico:</li><li>Fluency in English and Spanish</li></ul>

Responsibilities: <ul><li>The HR Transaction Delivery Analyst is responsible for managing and executing transactions in an efficient and timely manner and supporting the transactional operations within the GBS (Global Business Services) center.</li><li>This role will be based out of the Cluj, Romania / Manila, Philippines / TBD, Mexico office (select applicable location) and will involve performing detailed analysis of transactional data, assisting in the processing of financial transactions, and contributing to the improvement of transactional processes such as accounts payable, accounts receivable, payroll, and other related services.</li></ul> Major Responsibilities <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul> Requirements: <ul><li>A bachelor’s degree in accounting, Finance, Business Administration, or a related field.</li><li>A minimum of 2 years of experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills, with proficiency in Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms and services.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>Attention to detail and a commitment to accuracy and quality in transaction processing.</li><li>Good communication and interpersonal skills, with the ability to work effectively in a team environment.</li><li>Ability to manage multiple tasks and prioritize work in a fast-paced environment.</li><li>Knowledge of financial regulations and accounting standards relevant to transactional services.</li></ul>

Responsibilities: <ul><li>Collaborate with Regional Business Development team and OEMs to have in-depth understanding of medical devices.</li><li>Serve as the primary point of contact for medical advice and technical support regarding medical devices imported from OEMs.</li><li>Review and evaluate documents provided by OEMs to confirm that medical devices adhere to relevant regulatory and medical standards and collaborate with regulatory affairs team to ensure compliance with local regulatory authority.</li><li>Work closely with the sales, and marketing teams to provide medical expertise in the positioning, promotion, and use of medical devices. Participate in product training for sales teams, healthcare professionals, and customers on medical device applications, benefits, and risks.</li><li>Assist in the creation and review of product labelling, user guides, medical and scientific communication, promotional content, and training materials to ensure medical accuracy.</li><li>Work in field along with sales teams to identify customers’ needs, address their queries related to medical concerns, and support Key Opinion Leaders (KOLs).</li><li>Engage Key Opinion Leaders (KOLs) to advocate for the adoption and use of medical devices within their professional community.</li><li>Participation in various conferences / trade shows for engaging KOLs, lead generations for supporting sales team.</li><li>Contribute to medical publications, clinical guidelines, and</li><li>conference presentations to enhance the scientific credibility of the medical devices.</li></ul> ﻿Requirements: <ul><li>M.B.B.S. and MD (Pharmacology).</li><li>Additional qualification in medical device regulation or business management (MBA) are a plus.</li><li>In depth knowledge of medical device industry.</li><li>Strong clinical acumen and understanding of medical device indications, clinical efficacy, and patient safety.</li><li>Excellent written and verbal communication skills, with the ability to communicate complex medical concepts to both clinical and non-clinical audiences.</li><li>Strong analytical and problem-solving skills, with the ability to interpret clinical data and make informed decisions.</li><li>Ability to build relationships with key opinion leaders (KOLs) and healthcare professionals.</li><li>Ability to work independently and manage multiple projects simultaneously.</li><li>Willingness to travel extensively across India.</li></ul> Experience: <ul><li>Minimum of 3-5 years of experience in the medical device industry.</li><li>Experience of working with OEMs.</li></ul>

Responsibilities: <ul><li>To define, initiate, develop, coordinate, manage and evaluate the introduction of Equipment Integration, MES/ Process routing /Automation System in the Factory as a champion of these systems.&nbsp;</li><li>Define and develop system application transfer between Singapore and other factory locations.&nbsp;</li><li>Provide control and validated solution through analysis of various technical aspects through determination of the main reason behind a problem.&nbsp;</li><li>Provide guidance and coach engineers, technician and/or operator in various kinds of system.&nbsp;</li><li>Ensure system improvement projects are completed on-time with accountability and ownership.&nbsp;</li><li>Prepare comprehensive reports on the project activity and end results. Ensure good writing documentation.&nbsp;</li><li>Responsible for choosing and qualifying external suppliers.&nbsp;</li><li>Oversee at least one or more of the systems: MES (UI), MES (Master Data configuration), FE/BE Process routing creation, FE/BE Equipment Integration, AMR robotic</li></ul> Requirements: <ul><li>Experience in software applications such as System MES, Promio, SEMGEM and SQL Programming would be added advantage.&nbsp;</li><li>Capable enough of measuring and analyzing the impact of the decision taken by them during a project execution.&nbsp;</li><li>Bachelor’s Degree preferable in Engineering or equivalent.</li></ul>

Job Description: <ul><li>The Customer Service and Admin (CS&amp;A) Team Lead is responsible for the Customer Service and Admin Organization in the Frontline comprising of the Customer Service (callouts, inbound queries and outbound surveys and core 3 nurturing), Customer Service Admin and Workplace teams.</li><li>CS&amp;A Team Lead actively drives customer centricity in the entire organization, develops the CS&amp;A team and ensures operational excellence in the CS&amp;A teams.</li></ul>&nbsp;Responsibilities: <ul><li>Lead, manages, evaluates, and develops Customer Service and Admin Organization to ensure that the organization’s customer service and administration strategy is implemented effectively, consistently, and according to the established guidelines and budgets</li><li>Assures that daily work performed follows generally stated objectives as well as cost-effectiveness and competitiveness and is completed with quality, on time and within budget.</li><li>Manages general communication and collaboration with FL representatives (e.g. Maintenance Operations Excellence Manager, Offering and Sales Development Managers) and with Shared Service Centers (SSC)</li><li>Distributes tasks and levels the daily workload, if needed</li><li>Manages directly special requests from the FL or helps Customer Service and Admin Organization workforce to answer</li><li>Coaches and drives competence development in the team and makes sure there is a career path for all team members</li><li>Drives Behavior to represent as one team towards the customer</li><li>Uses Customer Service data to bring forward ideas to improve customer experience</li><li>Balances between operational and long-term developments</li><li>Manages FL CS&amp;A operations</li><li>Responsible for managing the customer service and administration activities within budget</li><li>Ensure processes are followed according to defined global processes</li><li>Responsible to implement and ensure proper working of new tools / processes / systems</li><li>Responsible to meet KPI targets</li><li>Create a friendly and desirable working environment to minimize turnover rate</li><li>Responsible to ensure that customers’ and internal queries and complaints are promptly replied and followed up</li></ul>&nbsp;Requirements: <ul><li>University degree in commercial or technical sciences or similar through experience</li><li>Good spoken and written English and local languages</li><li>Basic skills with MS Office tools and applications</li><li>Preferably at least 2 years of experience on leadership</li><li>People Management skills</li><li>Leadership experience</li><li>Solid communication skills (written + spoken)</li><li>Previous work experience in customer service and administration and/or strong understanding of customer needs from a relevant industry</li><li>Experience: 3 to 5 years in customer service and admin team lead position, preferably with one company. From rank and file to leadership role.</li></ul>

Responsibilities: <ul><li>PC&amp;IS Project for Process and Packing equipment power electrical system.</li><li>Support the local project team during the greenfield/brownfield site development as well as during projects executed in current facilities (locally)</li><li>Support global standard for projects with regards to:</li><li>Lead implementation and integration of equipment control systems&nbsp;</li><li>Support development of program platform for PLC and HMI for future projects&nbsp;</li><li>Implement Motor control center, and PLC control structure and execution strategy.</li><li>Implement site Digitization and Smart Factory system (equipment &amp; utilities)</li><li>Lead the vendor selection process for the various PC&amp;IS tasks with approval from line manager.</li><li>Oversee electrical installation of all equipment aspects</li><li>Ensure power &amp; utilities authority works in place and handled in compliance</li><li>Act as key representative to of the company technical service team in terms of all electrical and controls matter (utilities, electrical design and installation)</li><li>Projecting multilayer network solution for information system.</li><li>Liaising with multiple vendors for project execution.</li><li>Liase with company global engineering and central functions (EHS, GRC, QFS) to ensure compliance in all aspects</li><li>COP support for operation support in implementing electrical project handover and electrical spare part inventory.</li><li>COP support for electrical &amp; control modification for upgrading projects. Supporting operation &amp; engineering team for electrical related solution.</li><li>Build capability among the technical service team and relevant Plant resources.</li><li>Active participation in the Implementation of the company Work System (KWS) from a support perspective especially with regard to the Technical COE and has a thorough understanding of its content &amp; process.&nbsp;&nbsp;</li></ul> Requirements: <ul><li>Minimum college graduate or completed electrical apprenticeship and attended professional training</li><li>Minimum 2 years of field experience and electrical, control, process &amp; instrumentation aspect.</li><li>Candidates preferred with experience with food processing PC&amp;IS design, implementation &amp; integration, construction and start-up&nbsp;</li><li>Experience in Equipment/Utilities interface design and control systems (Rockwell/ Wonderware/ OSI platform)</li><li>experience in Leading and building capability Typically works independently with some direction from Manager.</li><li>Responsible for own work. Supervision of supporting team members during project execution.</li><li>Travel may be required. In the Asia Pacific Region unless assigned to a location for a project duration.</li><li>Be physically fit and able to travel and work safely on Construction sites.</li><li>Work is performed in area with moderate risk or discomfort that may require special safety precautions, such as wearing protective clothing or gear.</li><li>Equipment - Electrical &amp; instrument used in production lines &amp; utilities.</li><li>Laptop &amp; softwares - Engineering laptop &amp; softwares. Best if the candidates has some knowledge on any of below:</li><li>Rockwell Studio 5000, Rockwell Panel View, OsiSoft Tools, SQL Server Management Studio, Javascript in SAP xMii, AutoCAD, softwares.</li><li>Public contact – Electrical contractors, system integrators, electrical suppliers and vendors.</li><li>Safety of all employees is paramount; therefore the incumbent and their reports must work safely and ensure compliance with all local, state and federal policies and legislation (Work Cover, DECC, Environmental etc).</li><li>Adherence to company policies and procedures is also required.&nbsp;</li><li>Company’s reputation is held in high regard, the incumbent will work in an environment that prides itself on protecting this reputation by ensure our products are of premium quality to maintain customer satisfaction.</li></ul>

Responsibilities: <ul><li>Work with multiple vendors to resolve daily BAU issues.</li><li>Work with Stakeholders to identify Business requirements and their processes.</li><li>Perform triages to keep updated on the daily issues and as well to prioritize the issues</li><li>The SCD Front Office Resource will be responsible for doing production support for TS/BidFX.</li><li>Perform heath checks for both systems.</li><li>Work closely with vendors and business.</li><li>Enable broker onboarding</li><li>Support incidents</li><li>Support enhancements.</li><li>Co-ordinate with various IT teams to ensure systems are up and running as per SOP.</li><li>Participate in DR and BCP activities.</li><li>Participate in Audit and yearly upgrades</li></ul> Requirements: <ul><li>Strong attention to detail demonstrated by ability to follow and develop specific, outlined, and detailed procedures (must have)&nbsp;</li><li>Any Graduate (Preferably graduated in IT)</li><li>Minimum 10 years’ experience in application/production support</li><li>Experience in supporting third party and internal Applications.</li><li>Experience in trading applications (Trading Screen, BidFX) or other Trade Execution systems</li><li>Monitoring batches</li><li>Broker /LP onboarding</li><li>FIX knowledge</li><li>Business domain knowledge of equities /FX/derivatives</li><li>Can write SQL queries for troubleshooting. 10.	Trade flow and compliance knowledge.</li><li>Have worked with external vendors and business users.</li><li>Knowledge of ITIL process</li><li>Domain knowledge of Financial Asset Classes (Equity, Bond, FX)</li></ul>

Responsibilities: <ul><li>Understand the test requirements and getting the team aligned with the same.&nbsp;</li><li>Participating on all technical aspects, interacting with client for all technical inputs and queries.&nbsp;</li><li>Automation and integration of complex processes.&nbsp;</li><li>Work closely with the development team on becoming the SME of the product.&nbsp;</li><li>Strong Testing Fundamentals , testing tools, reporting and frameworks.&nbsp;</li><li>Build and maintain the automation regression suite for the white box testing of the products.&nbsp;</li><li>Participate in requirement grooming and think form end customer perspective.&nbsp;</li><li>Should own all aspects of Testing, QA Framework for existing Products and Product end-to-end testing across functional, Security and Automation.&nbsp;</li><li>Work in a dynamic Agile environment and come up with solutions to meet project needs.&nbsp;</li><li>Communicate with Client and end customers in written and verbal.&nbsp;</li><li>Should be able to interact with client and customers for Escalated Customer Issues/Bugs.&nbsp;</li></ul> ﻿Requirements: <ul><li>Manual/Automation Testing - DataCom (Networking , Security, L2-L3, L4-L7 Protocols)&nbsp;</li><li>Hands on experience on Networking products Switch Router and Firewall&nbsp;</li><li>Good testing experience in Datacom/IP-Networking/Switching/routing domain.&nbsp;</li><li>Knowledge of Networking (L2/L3 protocols)&nbsp;</li><li>Knowledge of Testing tools : IXIA/SPIRENT&nbsp;</li><li>Security testing tool - Nessus, OpenVas, Achilles, Defensics (Anyone)&nbsp;</li><li>preferably knowledge / hands on in traffic generation tools such as IXIA or Spirent,&nbsp;</li><li>Performance and scalability testing, security, Penetration testing. packet sniffing tools.&nbsp;</li><li>Linux/containers Knowledge&nbsp;</li><li>Good understanding of testing concepts and hands-on experience in functional/sanity/regression testing.&nbsp;</li><li>CI/CD: Jenkins, GitHub, Bitbucket Actions&nbsp;</li><li>Scripting: Python and/or Shell is a must&nbsp;</li><li>Working experience in Routing protocols such as RIP, OSPF, BGP, MPLS VRRP&nbsp;</li><li>Good understanding of Management interface such as SNMP, Web, Yang, Netconf, Rest based interfaces etc&nbsp;</li><li>Good understanding of testing concepts and hands-on experience in functional/sanity/regression testing.</li><li>Strong written and oral communication skills.&nbsp;</li><li>High levels of motivation with a can-do attitude.&nbsp;</li></ul>

Responsibilities: <ul><li>Support migration of Indirect Procurement processes from other Global countries to Alabang and prepare Indirect Procurement related process documentation (process maps and work instructions)</li><li>Become a Subject Matter Expert for Indirect Procurement related topics</li><li>Handle and resolve escalated procurement processing issues</li><li>Answer and resolve suppliers, stakeholders and AP queries to ensure timely resolution&nbsp;</li><li>Maintain supplier master data information in relevant systems</li><li>Ensure proper processing of PR’s and PO’s</li><li>Perform compliance checks&nbsp;</li><li>Expedite POs&nbsp;</li><li>Answer tickets (Procurement Helpdesk)</li><li>Manage invoice pricing issues</li><li>Create, maintain Info Record &amp; source lists</li><li>Spot Buy / Requisition Based Sourcing</li><li>Execute all procurement activities in-scope</li><li>Prepare and process eRFQ’s</li><li>Smaller Contract (value/complexity) negotiation &amp; execution&nbsp;</li><li>Execution of Projects assigned by Commodity Management&nbsp;</li><li>Desk Research and Price Comparison</li><li>Supplier training on tools</li><li>End-user Trainings</li><li>Savings reporting</li><li>Maintain communication with suppliers, stakeholders and other Indirect Procurement members</li><li>Execute periodically PR/PO audit queries or upon request KPI’s measurements</li><li>Ensure compliance with applicable company policies&nbsp;</li><li>Contribute to continuous improvement initiatives within the function, ensuring that improvements are incorporated in the work routine</li><li>Support robust compliance environment with applicable policies, procedures and processes</li><li>Build relationship with key stakeholders including suppliers</li><li>Support local BU owners, Function representatives or other Procurement team members to solve issues in a timely manner,</li><li>Build strong relationship with key stakeholders,</li><li>Attend team meetings and trainings as required.</li></ul> Requirements: <ul><li>Good Experience in Indirect Procurement (5+ years)</li><li>Previous experience in shared service environment</li><li>Good of MS office; very good Excel and other relevant tools for the function</li><li>SAP PR2, S/4</li><li>Good communication skills&nbsp;</li><li>Very good English language skills in speech and writing + additional language on top of Filipino</li><li>preferred (Chinese, Spanish, German, French, etc.)</li><li>Diversified Industrial Products/Manufacturing industry experience preferred</li><li>Good command of other languages is a very important asset</li></ul>

Responsibilities: <ul><li>Day to day activities of Accounts and Finance Interaction with Statutory auditor.</li><li>Helping superiors while monthly MIS.</li><li>Ledger Scrutiny with observations to reporting authority.</li><li>Fixed Assets register handling and updating the same periodically.</li><li>Coordination with factories for requirements and queries</li></ul> ﻿Requirements: <ul><li>M Com / CMA Inter / CA Inter with Commerce Background</li><li>2-3 yrs experience in relevant profile &amp; Industry</li><li>Having knowledge of Finance &amp; Treasury.</li><li>Other requirements as &amp; when assigned</li></ul>

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HR Transaction Delivery Analyst

HR Transaction Delivery Analyst

Medical Advisor

Engineer (Equipment Integration and Automation)

Customer Service and Admin (CS&A) Team Lead

Project Engineer – PCIS – GL1

Front Office Support Consultant

Software Engineer, Quality Analyst

Buyer II

Senior Executive Accounts

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24 sql queries Jobs found

HR Transaction Delivery Analyst

HR Transaction Delivery Analyst

Medical Advisor

Engineer (Equipment Integration and Automation)

Customer Service and Admin (CS&A) Team Lead

Project Engineer – PCIS – GL1

Front Office Support Consultant

Software Engineer, Quality Analyst

Buyer II

Senior Executive Accounts

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

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WhiteCrow is on a mission to connect companies with the best talent across the globe.