Customer Service / Order Management Specialist

Manufacturing Engineer

Project Management Engineer

Demand Analyst 

R&D/Product Dvl Engineer

Solar Design Engineer

Logistics Analyst

Responsibilities: Order Entry: <ul><li>Download customer orders and forecasts from customer portals, organize, and enter into SAP system.</li><li>Work with customers, sales, and planners to resolve system alerts and ensure order and forecast accuracy.</li></ul> Material &amp; Delivery Tracking <ul><li>Coordinate with internal planners to expedite materials, manage inbound stock, and ensure timely shipment from warehouse.</li><li>Track delivery to customer sites, covering new project samples, mass production, and aftermarket requirements.</li><li>Familiar with VMI/CMI processes; monitor stock levels, replenish in time, and track quantities consumed but not invoiced, as well as received but not yet&nbsp;</li><li>consumed inventory.</li></ul> Accounts Receivable Control: <ul><li>Follow up on overdue payments with customers.</li><li>Support sales in achieving monthly collection targets.</li></ul> Quality Issue Handling: <ul><li>Use SAP to process returns, replacements, or refunds for confirmed quality issues.</li></ul> Customer Special Requirements: <ul><li>Understand customer-specific shipping requirements (labels, delivery notes, returnable packaging, etc.) and prepare work instructions for warehouse in&nbsp;</li><li>advance.</li><li>Perform monthly reconciliation with customer statements and notify Finance for invoicing.</li></ul> Other Support: <ul><li>Assist sales with price applications and adjustments.</li><li>Handle related paperwork such as new account creation, FOC, CR&amp;DR, Rebate, and Cost Claim requests.</li></ul> Requirements: <ul><li>Bachelor’s degree. CET-4 English level or above, with strong written business English skills.</li><li>Minimum 2 years of experience in order management, planning, or similar roles.</li><li>Strong coordination, communication, and problem-solving skills, with ability to work under pressure.</li><li>SAP system experience required.</li><li>Proficiency in MS Office (especially Excel)</li></ul>

Responsibilities: <ul><li>Develop, implement, and optimize manufacturing processes to improve efficiency, quality, and cost-effectiveness.</li><li>Provide technical support for new product introduction (NPI), including process design, tooling, and equipment validation.</li><li>Conduct root cause analysis and lead corrective/preventive actions (CAPA) to&nbsp;</li><li>resolve production issues.</li><li>Collaborate with cross-functional teams (R&amp;D, Quality, Supply Chain, Maintenance) to ensure smooth project execution and production readiness.</li><li>Prepare and maintain process documentation, work instructions, and training materials.</li><li>Monitor key production metrics (yield, scrap, cycle time, downtime) and implement continuous improvement initiatives.</li><li>Participate in lean manufacturing, Six Sigma, and Kaizen activities to drive operational excellence.</li><li>Ensure compliance with safety standards, environmental regulations, and ISO/IATF quality system requirements.</li><li>Support cost reduction projects through process improvement, automation, and supplier collaboration.</li></ul> Requirements: <ul><li>Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or related field.</li><li>3–5 years of relevant experience in manufacturing engineering; automotive or electronics industry experience preferred.</li><li>Strong knowledge of manufacturing processes such as machining, assembly, injection molding, stamping, or PCB assembly (depending on industry).</li><li>Familiarity with APQP, PPAP, FMEA, Control Plan, and other quality tools.</li><li>Proficiency in CAD software (e.g., AutoCAD, SolidWorks, Creo) and MS Office.</li><li>Hands-on experience with Lean Manufacturing and problem-solving methodologies (5Why, 8D, DMAIC).</li><li>Good communication and coordination skills; able to work in cross-functional and multicultural teams.</li><li>English: able to read and write technical documents; spoken English is a plus.</li></ul>

Responsibilities: <ul><li>Manage the overall project process, controlling schedule and quality to ensure timely delivery.</li><li>Develop project plans and set milestones during the initial stage.</li><li>Track progress of tasks, hold meetings when necessary, and drive team members to complete tasks efficiently.</li><li>Coordinate with procurement, cost, logistics, production staff, and suppliers to ensure smooth execution of project activities.</li><li>Review project budgets and costs; conduct tooling strategy meetings.</li><li>Identify alternative resources to reduce costs and make directional decisions based on project requirements.</li><li>Assess potential risks and arrange preventive actions to avoid them.</li></ul> Requirements: <ul><li>5–8 years of solid project management experience, especially with APQP and&nbsp;</li><li>PPAP quality knowledge and related project process management.</li><li>Age: under 40 years old.</li><li>Education: Bachelor’s degree (full-time) in engineering, preferably mechanical engineering or related fields.</li><li>Degrees in business administration, language, or arts will not be considered.</li><li>Work location: Building G1, No. 88 Dongchang Road, Suzhou Industrial Park (Suzhou 2.5 Industrial Park).</li></ul>

Responsibilities : <ul><li>Facilitate the global Sales and Operating Planning (S&amp;OP) process by conducting a reliable and efficient monthly demand review for the designated territory and product lines.</li><li>Collaborate with the sales team and product management to create an accurate and comprehensive consensus forecast, which includes organizing formal monthly demand review meetings.</li><li>Partner with the sales organization, global product management team, and Finance team in the quarterly commit sales forecasting process and annual sales budgeting process.</li><li>Deliver monthly product mix forecasts to the operations and supply chain teams, highlighting potential opportunities for growth as well as any associated risks</li><li>Track the demand plan against actual results on a monthly basis, assessing forecast accuracy and providing detailed insights to operations. Hold key contributors - such as product management, sales, and operations - accountable for their performance.</li><li>Drive continuous improvement on processes and methodologies for collecting information and predicting demand.</li><li>Consistent attendance, understanding of, and compliance with company policies, rules, and regulations.</li></ul> Requirements: <ul><li>Bachelor’s degree, or its equivalent, in a related field, such as finance, marketing, business administration, supply chain, operations management, or industrial engineering required. APICS or other certification is preferred.&nbsp;</li><li>Excellent analytical and advanced computer skills (such as Excel), with the ability to mine data and derive critical and salient information from diverse inputs.&nbsp;</li><li>Experience with analytical systems and tools (IBP/SAP/Data Warehouse, etc.) preferred.</li><li>Quick learner, capable of adapting to new systems and developing and continuously improving processes.</li><li>Excellent communication skills (clear, concise oral and written presentations), interpersonal skills, effective negotiation and influencing skills, capable of being unbiased and fair in achieving compromise solutions and consensus positions.&nbsp;</li><li>3-5 years experience in S&amp;OP, demand planning, supply chain, material planning, or capacity planning.&nbsp;</li><li>Fluent in Putonghua and English.</li><li>Project management and problem-solving skills.</li><li>Ability to work independently in an international environment and willing to travel periodically (short periods) including abroad if needed.</li></ul>

Responsibilities: <ul><li>Technical communication to customer, confirm customer application and technical requirement</li><li>Translate customer’s requirement into engineering specification and provide new product design solution in time</li><li>Responsible for part list/BOM building, 3D models and 2D drawings, product specifications, application specifications, DFMEA, DVPR, SC/CC list etc.&nbsp;</li><li>Lead the design review for compliance with engineering principles, high voltage standards, customer contract requirements, verification and related specifications.</li><li>Lead design review with cross functional teams to confirm the manufacturing and quality control feasibility.&nbsp;&nbsp;</li><li>Leads DV/PV test, responsible for resolving product design and test problems.&nbsp;&nbsp;</li><li>Responsible for FAI review, work with project team to release product in time.&nbsp;</li><li>Interacts with customers, vendors, marketing and sales personnel, and other engineering areas during the preproduction stages of new product</li></ul> Requirements:﻿ <ul><li>Education: Bachelor’s degree or above in Mechanical Engineering or equivalent majors.</li><li>3 years of relevant mechanical engineering work experience with electrical components, Motor vehicle connector design.</li><li>Working knowledge in industry standard (USCAR LV214,LV215，USCAR 2.0 ) and related product application</li><li>Knowledge in relevant mechanical design and development, including but not limited to, resin and metal material selection, fundamentals of statics, DFMEA, product qualification, etc.</li><li>Expert in 3D Design Applications (such as Creo, Spaceclaim, etc.)</li><li>Proficient in geometric dimensioning &amp; tolerancing (GD&amp;T). Proficient at limit and fit analysis including statistical tolerance analysis.</li><li>Proficient in developing and writing design objectives for product specifications</li><li>In depth knowledge in manufacturing process (machining, molding, stamping, plating, assembly, etc.) with experience driving Design for Manufacturing (DFM)</li><li>Fluent in English (both verbal and written) to facilitate global communication both internally and with external customers.</li><li>Ability to work in a global environment – able to accommodate varying time zones and capable of collaborating with individuals across geographies.</li><li>Optimistic when facing difficulties and team work spirit</li></ul>

Responsibilities: <ul><li>Work with cross functional teams to transform VOC into internal specifications and design features, documented properly as Product Requirements Document.</li><li>Design and develop new products for renewable applications using metallic and polymeric material to meet customer requirements</li><li>Assess technical risk and compliance of project</li><li>Prototype sample development for feasibility studies</li><li>Product Data management of engineering bill of materials</li><li>Executing on cost optimization/reduction (VA/VE) opportunities for the business</li><li>Engineering communication with global team and localize global product teams in China</li><li>Preparing design verification test plans, Design C Process FMEAs, FEAs</li><li>Engineering sample preparation for design and process verification tests</li><li>Executing test plan within the lab, ensuring successful product testing and verification results</li><li>Perform failure mode analyses and improvements to optimize product</li><li>Recording results of design reviews, design decision meetings, and writing technical summaries</li><li>Assisting with product compliance and approvals for all new products and platforms</li><li>Work with FAI approvals, Process Capability Study, judging manufacturing deviations and make decisions on deviation acceptance</li></ul> Requirements: <ul><li>Must have a minimum of an Bachelors degree in a discipline of Engineering</li><li>More than 5 years design experience on connector, plug or terminal. Solar or battery energy storage relevant or power / utility design experience is plus,not must</li><li>Ability to develop connectors to meet critical global standards, such as ANSI, UL, IEEE, and IEC</li><li>Component material selection to optimize strength, electrical insulation, stability, and longevity, while meeting the product and standard requirements</li><li>Basic knowledge of product development processes in a stage-gate approach</li><li>A basic understanding of manufacturing processes, such as molding, stamping, plating, and assembly processes</li><li>Possesses high degree of initiative, technical competence, engineering process knowledge and strong communication skills</li><li>Fluent communication with own team, customers, internal business leaders and technology leaders in English (CET-4 or above)</li><li>LDFSS or DMAIC 6-sigma black or green belt an advantage</li><li>Familiarity of engineering software: Creo or Pro/E</li><li>Mastery of office software, such as Word, Excel, PPT, etc.</li></ul>

Responsibilities:﻿ <ul><li>Process freight invoices for payment. Investigating and resolving freight invoices that are on hold for review.</li><li>Ensure transportation carriers are paid within established payment terms.</li><li>Audit rates and freight invoices for accuracy. Ensure systems are updated with missing and incorrect information.</li><li>Interface with transportation providers and company Transportation Associates to resolve invoice discrepancies and communicate payment details.</li><li>Run and distribute reports as required. Need to be MIS report savvy with understanding of all latest tools.</li><li>Support all financial audit request related to internal and external audit of freight payments.</li><li>Ensure to monitor &amp; work on open accruals &amp; thereby ensuring aging between accruals vs invoice postings is kept to 30days or less.</li><li>Drive, monitor &amp; track the hard copies against the transaction entries in SAP with an objective to ensure on-time payment.</li><li>Involve in VAS handling validation &amp; be primary face of contact for carriers. Proactively drive &amp; address all open issues/queries in an organized manner.</li><li>Initiate &amp; drive process improvements by standardizing &amp; defining the process.</li><li>Work in testing and give feedback.</li><li>Support on Project related queries &amp; be backup to project team member</li></ul> Requirements: <ul><li>Bachelor’s Degree in Logistics or Finance related Professional Experience (in what processes and function)</li><li>0-3 years relevant experience in logistics or accounting related activities in product/manufacturing/ Shared Services.</li><li>Knowledge of accounts payable functions and procedures.</li><li>Expertise on advanced excel &amp; other Microsoft tools.</li><li>Familiarity with electronic invoicing.</li><li>Prior experience with transportation / logistics software a plus</li><li>Strong Documenting knowledge backed up with analytical skills.</li><li>Excellent interpersonal and communication skills</li></ul>

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7 suzhou Jobs found

Customer Service / Order Management Specialist

Manufacturing Engineer

Project Management Engineer

Demand Analyst

R&D/Product Dvl Engineer

Solar Design Engineer

Logistics Analyst

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7 suzhou Jobs found

Customer Service / Order Management Specialist

Manufacturing Engineer

Project Management Engineer

Demand Analyst

R&D/Product Dvl Engineer

Solar Design Engineer

Logistics Analyst

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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