HR Transaction Delivery Analyst

Payroll Specialist - Specialized Service

HR Transaction Delivery Team Lead

SVP Domain Lead Core Banking 

Warehouse and Logistics Supervisor

Quality Manager

Cloud Solutions Architect

Agile Delivery Manager

Agile Lead 

Responsibilities: <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul>&nbsp;Requirements: Qualifications and Experience Essential: <ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li><li>Minimum of 2 years’ experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills.</li><li>Proficiency in Microsoft Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>High attention to detail with a strong commitment to accuracy and quality.</li><li>Effective communication and interpersonal skills; ability to work well in a team.</li><li>Strong multitasking and prioritization abilities in a fast-paced environment.</li><li>Knowledge of financial regulations and relevant accounting standards.</li></ul> Preferred: <ul><li>Experience with process improvement methodologies and a proactive mindset toward change.</li><li>Ability to quickly adapt to new systems, technologies, and processes.</li></ul> Technical and Functional Skills Preferred: <ul><li>Proficiency in Microsoft Office Suite.</li><li>Experience with Workday HCM modules (Core HR, Talent Management, Recruiting, Payroll).</li><li>Familiarity with ServiceNow modules (HR Service Delivery, Incident Management, Knowledge Management).</li><li>Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP, advanced functions).</li><li>Knowledge of ERP systems for business process automation.</li><li>Understanding of financial regulations and compliance requirements related to transactional services.</li></ul> Languages <ul><li>Cluj, Romania:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech)</li><li>Manila, Philippines:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (Thai, Mandarin, or Spanish)</li><li>TBD, Mexico:</li><li>Fluency in English and Spanish</li></ul>

Overview: <ul><li>We are seeking a highly skilled Payroll Specialist at our Cluj, Romania office.&nbsp;</li><li>The ideal candidate will be responsible for timely processing of pay for employees working in multiple countries across the region.&nbsp;</li><li>The candidate will be responsible for managing end-to-end payroll process in collaboration with the managed services payroll vendor, perform analysis and generate various reports of payroll results and metrics, while overseeing and guiding payroll analysts through their tasks.</li></ul> Responsibilities: Accountabilities: <ul><li>Liaise with payroll vendors to ensure payroll is processed accurately and on time.</li><li>Facilitate issue resolution for inbound/outbound integration files between the payroll system and third parties.</li><li>Review payroll output reports and distribute them to key stakeholders as necessary (e.g., bank file, GL file, tax remittance).</li><li>Continuously review and improve payroll processes and procedures to enhance efficiency, reduce errors, and improve service quality.</li><li>Calculate wages based on hours worked and administer payments to employees by processing payroll cycles regularly (e.g., weekly, bi-weekly, monthly).</li><li>Maintain accurate records of payroll transactions, employee information, hours worked, leave balances, and deductions.</li><li>Ensure compliance with federal, state, and local tax laws and regulations, including accurate calculation of taxes, benefits, and other deductions.</li><li>Prepare and submit payroll reports, such as tax filings, wage summaries, and contributions to retirement or health plans.</li><li>Address and resolve payroll discrepancies while answering employee questions regarding wages, deductions, and payroll policies.</li><li>Coordinate with human resources or timekeeping departments to verify employee hours and manage attendance records.</li><li>Assist with internal and external audits by providing payroll records and documentation as needed.</li><li>Handle sensitive and confidential information with discretion, adhering to privacy laws and company policies.</li><li>Identify opportunities for process improvements to enhance payroll efficiency and reduce errors.</li><li>Coordinate with benefits providers and manage employee enrollment in benefits programs related to payroll deductions.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field is often required (MBA preferred)</li><li>Around 2-3 years of relevant experience with processing payroll for multiple countries and / or large populations</li><li>Experience with third party payroll vendor management</li><li>Familiarity with federal, state, and local payroll regulations, tax laws, and compliance requirements</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Verbal and written communication skills for interacting with employees and explaining payroll-related information</li><li>Ability to analyze payroll data, prepare reports, and make recommendations based on findings</li></ul> Preferred: <ul><li>Understanding of process improvement methodologies to enhance payroll operations and efficiency</li><li>Willingness to stay updated with the latest payroll practices, technologies, and regulatory changes</li><li>Good interpersonal skills to work collaboratively with other departments, such as human resources and finance</li><li>Ability to handle sensitive and confidential information with discretion and integrity</li></ul> Technical knowledge and skills: <ul><li>Experience with timekeeping systems</li><li>Experience with configuring ServiceNow HR Service Delivery to manage payroll inquiries and service requests</li><li>Skills in managing and analyzing payroll data within ServiceNow, including reporting on service requests and payroll discrepancies</li><li>Proficiency in Microsoft Office applications</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li><li>Familiarity with Human Resource Information Systems (HRIS) and their integration with payroll systems</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li></ul> Languages:&nbsp; <ul><li>Fluency in English and proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech), both spoken and written, is required.</li></ul>

Role Description: <ul><li>We are a global climate technologies company engineered for sustainability.</li><li>We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies.</li><li>We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally.&nbsp;</li><li>Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.</li><li>Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact.</li><li>Join our team and start your journey today!</li></ul> Responsibilities: <ul><li>We are seeking a highly skilled and strategic HR Transaction Delivery Team Lead for our Transaction Delivery team at our Cluj, Romania office.</li><li>The ideal candidate will monitor and manage transaction case volume and workload, manage coordination efforts with key departments, identify process gaps, and improve work efficiencies.</li><li>This role requires a strong leader with a deep understanding of HR operations, excellent communication skills, and the ability to thrive in a fast-paced environment.</li><li>Oversee daily operations of the Transaction Delivery Team, reporting to the Transaction Delivery Supervisor.</li><li>Track and manage transaction case volume to ensure balanced workload and timely processing.</li><li>Facilitate communication and coordination with key departments for seamless transaction processing.</li><li>Analyze current processes to identify gaps and implement improvements for enhanced efficiency and productivity.</li><li>Conduct regular quality checks and audits to ensure accuracy and integrity of transaction data.</li><li>Provide ongoing support, guidance, and constructive feedback to team members for their development and performance.</li><li>Serve as the primary liaison for HR Business Partners and Centers of Excellence, handling escalations to ensure prompt issue resolution.</li><li>Address and resolve complaints in a timely manner to maintain compliance with regulatory requirements and company policies.</li></ul> Requirements: Essential:&nbsp; <ul><li>4+ years of relevant experience</li><li>Proficient in data entry and maintenance in HR systems (Workday preferred).</li><li>Prior experience in leading transactional processing of HR data, including historical and retroactive corrections.</li><li>Experience with Workday and ServiceNow platforms and services.</li><li>Demonstrated ability to communicate effectively with multiple stakeholders.</li><li>Experience in performing quality review of completed personnel and organizational data change actions.</li><li>Experience in HR Shared Services or HR Operations.</li></ul>

Responsibilities: <ul><li>The HR Transaction Delivery Analyst is responsible for managing and executing transactions in an efficient and timely manner and supporting the transactional operations within the GBS (Global Business Services) center.</li><li>This role will be based out of the Cluj, Romania / Manila, Philippines / TBD, Mexico office (select applicable location) and will involve performing detailed analysis of transactional data, assisting in the processing of financial transactions, and contributing to the improvement of transactional processes such as accounts payable, accounts receivable, payroll, and other related services.</li></ul> Major Responsibilities <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul> Requirements: <ul><li>A bachelor’s degree in accounting, Finance, Business Administration, or a related field.</li><li>A minimum of 2 years of experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills, with proficiency in Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms and services.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>Attention to detail and a commitment to accuracy and quality in transaction processing.</li><li>Good communication and interpersonal skills, with the ability to work effectively in a team environment.</li><li>Ability to manage multiple tasks and prioritize work in a fast-paced environment.</li><li>Knowledge of financial regulations and accounting standards relevant to transactional services.</li></ul>

Responsibilities: <ul><li>As a Domain Lead for Core Banking, you will be responsible for leading the domain by ensuring alignment with the organisations goals and technology strategies for the bank and centre.&nbsp;</li><li>You will manage a team of over 100 members comprising various roles such as Tech Delivery Manager, Analyst, Developers, L3 Prod Support, Release Manager, DevOps team, and Environment support team.</li><li>You will oversee core banking system implementation for project deliveries, quarterly releases (change requests), and Level 3 production support ticket fixes.</li><li>Additionally, you will co-work with Audit, Risk, and Compliance teams for audit and risk assessment for all related deliverables.</li><li>Collaboration with stakeholders, including the SG Application team, IT, Operations, Testing COE, and Business team, is essential to ensure system stability through quality deliverables.</li><li>You will also manage long-term relationships with solution providers and vendors, lead and mentor IH2 Core Banking team members to motivate them towards excellence, and conduct performance reviews for team members as well as contract renewal for contract resources in the team</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s Degree in related Information Technology disciplines; Additional professional/technical qualifications will be advantageous although not mandatory.</li><li>At least 9 years’ experience in relevant Banking / Information Technology.</li><li>Proficient in Core Banking domain knowledge covering applications, architecture, and database.&nbsp;</li><li>Team management &amp; leadership experience in heading a department or functional unit.&nbsp;</li><li>Good understanding and experience in of Software Development Life Cycle (SDLC or AGILE).</li><li>Knowledge of Silverlake’s banking software suite or AS400 (advantageous).</li><li>Planning, tracking, monitoring the delivery timeline and support team members in their daily task.</li><li>Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements to meet the milestone.</li><li>Possess strong quantitative, analytical, problem solving and process design skills to translate analysis into solutions that meet business objectives.</li><li>Curious person with strong problem solving &amp; analytical skills.</li><li>Having open mind set and always keen to learn beyond domains under charge so as to build up more holistic knowledge.</li><li>Excellent communication (written and verbal) and inter-personal skills to manage technical and non-technical stakeholders across multiple business units.</li><li>Able to work independently and have a keen eye on details.</li><li>Resourceful team player, who can work on multiple assignments, with minimal guidance.</li><li>Ability to work in a fast-paced, team-oriented environment.</li><li>Results-oriented person with a focus on delivery.</li></ul>

Responsibilities: <ul><li>Liable for the overall warehouse and logistics operations including receiving, warehousing/inventory control, pick-pack-ship, and distribution of raw material, components, supplies, and finished goods inventory.</li><li>Manages daily site logistics operations, processes, workflows, and escalation through proactive interaction with key stakeholders including production, planning, order fulfilment, materials management, and other supply chain teams.</li><li>Maintain inventory accuracy with appropriate materials transactions and effective communication schedules release data or all other logistics/materials requirement information to buyers, planners, manufacturing, and relevant teams.</li><li>Maintains a high standard of warehouse housekeeping/sanitation, supporting a lean work environment by promoting and delivers continuous improvement processes and programs.</li><li>Administers and accountable for government import &amp; export customs policies, tools, statistical reporting and compliancy to governmental classification &amp; regulatory licensing requirements.&nbsp;</li><li>Accountable to monitor and approve site logistics spend involving freight payment.</li><li>Plan and organize daily or near-term workload to maximize productivity and on time delivery target while supporting the broader organization.</li><li>Collaborates and coordinates with inter-departmental to meet or exceed all KPIs, goals, and objectives.</li><li>Site focal point on escalations involving transportation, warehousing, brokerage operations, and packaging, and crating issue resolution.</li><li>You are responsible to ensure a safe working environment by keeping track of work areas, equipment and tools such as PPE are correctly used.</li><li>Oversee direct reports career growth and development by leading, developing and mentoring, as a contribution to support the development of a strong leadership team and warehouse operation.</li><li>Effective communication with all levels of leadership; internally and externally (customer &amp; vendors).</li></ul> Requirements: <ul><li>Demonstrated leading experience of a warehouse that includes successfully driving a site warehouse’s physical inventory, cycle counts and companywide stock take.</li><li>Experience in leading warehouse in supporting production e.g. like receiving, kitting, outgoing and material handling.</li><li>Experience in leading operational teams involved receiving, warehousing/inventory management, and distribution of materials, supplies, components, equipment, and finished goods.</li><li>Understand warehouse and material handling operational discipline principles and techniques involving warehouse layout, picking, inventory counting, variance resolution and discrepant receipt management.</li><li>Strong leadership and people management.</li><li>Knowledge in WMS, ERP and Microsoft office (especially excel).&nbsp;</li><li>Ability to manage individual contributors (internal and external) performing site logistics operations.</li><li>Fluent in English language and primary local language (written and verbal).</li><li>Bachelor’s degree or equivalent experience preferred with Logistics or related courses.</li><li>Minimum 5 to 8 years’ Warehouse Management and Logistics supervisory experiences in manufacturing environment.</li></ul>

Key Responsibilities: <ul><li>Develop, document, implement, and manage the Quality Management System (QMS) for the sub-business unit.</li><li>Foster a Zero Defect Culture and deploy continuous improvement initiatives to enhance operational performance.</li><li>Utilize structured problem-solving techniques to identify root causes and implement corrective actions.</li><li>Serve as a Our client Operating Advantage Champion, driving quality improvement initiatives.</li><li>Implement and refine 1ADM/1CP Quality initiatives, ensuring consistency and efficiency across enterprise-wide procedures.</li><li>Interface with key customers to address concerns related to product and process quality.</li><li>Arrange for QC inspections of incoming and outgoing products and establish AQL procedures through DQIP plans and audits.</li><li>Manage customer complaints (RMAs), ensuring timely investigations, root cause analysis, and resolution.</li><li>Engage in ADM QPL Committee to uphold compliance with military specifications (Mil-Spec) for government agencies such as DLA and Nav-Air.</li><li>Build team capabilities by developing robust succession plans and talent pipelines.</li><li>Report directly to the our client Hauppauge Plant Manager with a dotted-line report to the Regional Senior Quality Manager.</li></ul> Requirements: Qualifications &amp; Experience <ul><li>Education: Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Manufacturing Engineering, or a related technical/quality discipline.</li><li>A graduate degree is a plus.</li><li>Experience:</li><li>Minimum 8 years of quality management experience in a discrete manufacturing environment.</li><li>Experience in Aerospace products markets is a plus.</li><li>Minimum 5 years of global leadership experience is preferred.</li></ul> Skills &amp; Competencies: <ul><li>Strong understanding of our client ADM business unit and Relay &amp; Contactors Plant Groups.</li><li>Ability to operationalize strategies for the Global Quality organization.</li><li>Strong leadership abilities in building effective teams and aligning them with company mission and standards.</li><li>Exceptional problem-solving, analytical, and technical writing skills.</li><li>Excellent communication, planning, and time management skills.</li><li>Ability to work at all levels of the organization with influence and strategic insight</li></ul>

Responsibilities: <ul><li>Act as a conduit between Global Architecture (Enterprise Architects) and the Engineering teams..</li><li>Work across/with Architects from different organizations.</li><li>Introduce/train teams with new technology.</li><li>Lead teams toward problem-resolution identifying, researching, &amp; coordinating with resources.</li><li>Evaluate new technologies and their applicability to the business.</li><li>Drive technical direction and architecture evolution via reviews and on-floor leadership.</li><li>Actively monitor the Business Unit system health and design and write proposals.</li><li>Proactively monitor new development to discover subsystems</li><li>Proactively research, monitor, learn, and assess industry/technology advancements</li><li>All other duties as assigned.</li></ul> Requirements: <ul><li>Strong understanding of programming languages, code, and database.</li><li>Expert-level knowledge in programming language(s); e.g., .Net, Java, HTML, Perl, C++, C#, PHP, etc.; or expert level in engineering discipline.</li><li>Expert in a plurality of the following technologies: Parallel and Distributed Processing Systems, Information Retrieval, Data Mining,&nbsp;NaturalLanguage Processing, Very Large Scale Databases, Declarative Languages, and High-Performance Computing.</li><li>Solid working knowledge in a plurality of the following areas: Network Design (LAN and WAN), Storage System Architectures,&nbsp;Service.</li><li>Oriented Architecture technologies, XML and XSLT, and Parallel Processing Architectures (such as SMP and NUMA).</li><li>Experience with a plurality of the following operating systems: Windows Server, UNIX (Linux), and z/OS.</li><li>Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.</li><li>Advanced problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.</li></ul>

Responsibilities: Team Leadership:&nbsp; <ul><li>Guide a team of Agile Leads, fostering professional growth and a positive work environment.</li></ul> Agile Expertise:&nbsp; <ul><li>Develop and refine processes and methodologies for product and project delivery, ensuring quality and efficiency.</li></ul> Collaboration:&nbsp; <ul><li>Facilitate cross-domain communication to promote innovation and knowledge sharing.</li></ul> Performance Analysis:&nbsp; <ul><li>Analyze KPIs and performance metrics to identify trends for continuous improvement.</li></ul> Project Support:&nbsp; <ul><li>Assist in defining and executing small projects, ensuring effective governance and stakeholder communication.</li></ul> Risk Management:&nbsp; <ul><li>Proactively identify and manage risks, ensuring timely escalation and intervention.</li></ul> Continuous Improvement:&nbsp; <ul><li>Foster a culture of ongoing learning and refinement in processes and practices.</li></ul> Conflict Resolution: <ul><li>Address and resolve conflicts, ensuring a focus on delivering business outcomes.</li></ul> Requirements: <ul><li>Strong understanding of Agile methodologies and frameworks.</li><li>Proven experience in leading organizational transformation and change management.</li><li>Proficient in Continuous Improvement strategies.</li><li>Knowledge of Governance &amp; Assurance principles.</li><li>Data-driven problem solver with strong analytical skills.</li><li>Ability to create and communicate clear goals aligned with business strategy.</li><li>Experience in talent recruitment, development, and retention.</li></ul>

Responsibilities: <ul><li>Ensures all team Agile ceremonies are taking place and facilitated to a high standard.</li><li>Supports the team in completing robust, realistic, and achievable plans.</li><li>Encourages team to drive collectively towards sprint goals and targets.</li><li>Drives value and optimises performance.</li><li>Facilitates the identification, mitigation and resolution of risks and impediments that could impact the team’s success.</li><li>Focuses on introducing and managing metrics that monitor the team’s performance, health and highlight areas of improvement.</li><li>Facilitates effective retrospectives to gain open and honest feedback that drives impactful continuous improvement.</li><li>Ensures quality team data is available, so that the team’s progress versus agreed plans can be tracked and addressed appropriately.</li><li>Utilises effective coaching and mentoring to empower and trust teams to take ownership and be self-organising.</li><li>Embraces change and challenges, adapting as guided by Agile values and principles.</li><li>Driven by an Agile mindset, fosters effective collaboration and clear communication.</li></ul> Requirements: <ul><li>Expertise in Agile methodologies.</li><li>Skilled in sprint events and stakeholder management.</li><li>Experience in Program Increment Planning and problem-solving.</li><li>Commitment to continuous improvement and risk management.</li><li>Strong interpersonal skills.</li><li>Proficient in OKR strategy and Agile development.</li><li>Advanced in KPI/metric monitoring.</li><li>Experience with microservices and SOA.</li><li>Awareness of security best practices (OWASP).</li></ul>

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31 ticket resolution Jobs found

HR Transaction Delivery Analyst

Payroll Specialist - Specialized Service

HR Transaction Delivery Team Lead

HR Transaction Delivery Analyst

SVP Domain Lead Core Banking

Warehouse and Logistics Supervisor

Quality Manager

Cloud Solutions Architect

Agile Delivery Manager

Agile Lead

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31 ticket resolution Jobs found

HR Transaction Delivery Analyst

Payroll Specialist - Specialized Service

HR Transaction Delivery Team Lead

HR Transaction Delivery Analyst

SVP Domain Lead Core Banking

Warehouse and Logistics Supervisor

Quality Manager

Cloud Solutions Architect

Agile Delivery Manager

Agile Lead

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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