Systems Engineer

Solutions Engineer - AI Practitioner / Regional Field CTO

Talent Acquisition Partner

Cloud Solutions Architect

IT Support Engineering

Manufacturing Technician IV

Responsibilities: <ul><li>Respond, manage, and escalate (as needed) technical support requests via the ticketing system, telephone calls, and emails either directly or using remote support tools.</li><li>Responsible for supporting Business user end point devices (Laptops/desktops/Smart phones/Tablets /video conferencing services) either directly or using remote support tools on as-needed basis.</li><li>Ensure compliance of regulatory requirements including cGMP standards and site-specific SOPs when completing assigned functional activities.</li><li>Manage and maintain analytical laboratory and computerized manufacturing control systems in a GMP environment according to established regulatory requirements.</li><li>Perform L1 tasks on Server, Network and Telecom Infrastructure in USA &amp; Canada as needed.</li><li>Assist Core teams in performing L1 troubleshooting tasks on Security tools, technologies &amp; platforms like Crowdstrike, Zscaler, Zero Trust, Privileged access management.</li><li>Maintain inventories of endpoint devices, GMP assets and applications.</li><li>Ensure 100% compliance with the GMP Policies and Procedures.</li></ul> Operations: <ul><li>Handle day to day end user support tickets. Provides IT support to VIP users.</li><li>Work with central IT teams to resolve issues reported via helpdesk system.</li><li>Owns end-to-end responsibility for resolving issues in a timely manner.</li><li>Provides updates on Infrastructure health and corrective/preventive actions.</li><li>Maintains an up-to-date inventory of endpoint devices, servers, GMP assets, OT devices and Network devices.</li><li>Flexible to work in a multi-shift operation environment.&nbsp;</li><li>Can be onsite on need basis to assist during any crisis in off-business hours.</li><li>Ensure site IT SOPs are updated and supports site QA and CSV on GMP tasks.</li></ul> Requirements: Education Qualifications:&nbsp; <ul><li>Bachelor’s degree (IT) or similar Desired Certifications.</li><li>Certifications (preferred) – Current JNCIE-ENT, JNCIE, or CCIE certification/ CCNP, CEH, CISSP, MCSA etc.</li></ul> Experience Required: <ul><li>3 – 5 years’ experience working in a GMP compliant pharmaceutical laboratory/manufacturing environment.</li><li>Working Knowledge of Cisco, Juniper, Aruba Technologies &amp; Architectures (examples- Cloud &amp; Cloud Security, Networking- Network Segmentation, Patching, Next-Gen AV, Avaya VOIP, Teams based Conferencing systems)</li><li>Experience managing and maintaining servers, LAN, IP Phone and WAN systems; Switches/ Routers/ Access Points, VPNs; Knowledge of IT-OT Network Segregation.</li><li>Working knowledge of networking concepts such as Routing, Switching, VLANs, VPNs, DHCP and DNS.</li><li>Hands-on experience with Windows 10/11, Microsoft Office tools, common business applications, digital signing applications, Adobe software, Apple devices and L1 knowledge of Windows Server operating systems, Virtualization Hypervisors like VMWare and Wireless Networking devices like Aruba/HPE.</li><li>Has good knowledge for troubleshooting Microsoft 365 and Microsoft Teams rooms (conferencing systems)</li><li>Oversee and ensure timely repair/replacement of faulty hardware including endpoint devices, network hardware and appliances.</li><li>Well versed on GMP Infrastructure and Applications used in Manufacturing and Laboratories.</li><li>Well versed with GMP Procedures</li></ul>

Responsibilities:&nbsp; <ul><li>Prototype models and workflows to demonstrate value.</li><li>Work with sales teams to understand customer needs and tailor AI solutions&nbsp;</li><li>Translate business problems into technical approaches using AI models, data pipelines, and APIs.</li><li>Identify potential clients, understand their specific needs, and provide tailored AI solutions that enhance their business operations</li></ul> Requirements: <ul><li>10+ years of technology consulting experience (preferably in systems, software, data, analytics and AI).</li><li>Good understanding of programming/scripting languages</li><li>You’re motivated by the fast-paced landscape in IT and how AI is changing the world.&nbsp;&nbsp;</li><li>Ability to provide detailed and consumable documentation and standard methodologies for deployment around application acceleration, automation/management efficiencies, enterprise, and AI/ML solutions.</li><li>You are outstanding presenter and can translate complex technical scenarios into a simple east to understand message.&nbsp;</li><li>You encourage those around to use technology in innovative ways and use a hands-on method to demonstrate your ideas..</li><li>Be able to develop and showcase real world examples of how AI technology can help businesses thrive and solve problems.</li><li>Excellent presentation skills – ability to value-sell and deliver engaging workshops to both technical and non-technical audiences on AI and/or infrastructure topics.</li><li>Bachelors Degree in Computer Science, Computer Engineering, Electrical Engineering, or related field. Advanced degree in Data Science is a plus.&nbsp;</li></ul>

Responsibilities: <ul><li>Formulate and execute end-to-end recruitment strategies by utilizing various channels to contribute to our digital journey and best-in-class user experience.</li><li>Actively engage as a key team member, overseeing the entire recruitment process, from kick-off meetings with hiring managers to candidate selection, communication, interviews, and offer negotiations.</li><li>Collaborate closely with colleagues to ensure seamless and efficient coordination between candidates and hiring managers, including tasks like job posting, interview scheduling, and job offer processing, onboarding management.&nbsp;</li><li>Utilizes deep knowledge to identify and communicate what sets the company apart from competitors in terms of work environment, career opportunities, and benefits, and leverages a consistent, compelling message to convey the most significant motivators to prospective candidates.</li><li>Own the candidate experience at all phases of the relationship by proactively identifying factors that may adversely impact the candidate and partnering with business leaders to develop mitigation strategies.&nbsp;</li><li>Build robust diverse talent pipelines and develop recruitment strategies to fill pipeline positions in a timely and cost-effective manner while continuously discovering and exploiting new sourcing channels to align with market practices and trends.</li><li>Effectively managing external recruiting vendors/agencies, ensuring alignment with organizational goals, maintaining high standards, and continuously improving vendor performance to support effective talent acquisition.</li><li>Lead local and regional recruiting-related initiatives to support the DEI Strategy while ensuring compliance with local labor regulations and requirements.</li><li>Acting as a representative by creating a localized employment marketing strategies, referral initiatives and fostering regional partnerships through talent attraction programs.&nbsp;</li><li>Actively contribute to Talent Acquisition projects and initiatives and recommend new practices, processes or policies to improve HR function.</li></ul> Market Analysis and Channel Insights: <ul><li>Proactively assess and define talent and diversity gaps, determine the organization’s hiring needs and drive hiring plans and talent acquisition initiatives to attract the desired talent.&nbsp;</li><li>Provide recruiting consultation by conducting a thorough analysis of external market data and channel insights to develop and execute attraction, sourcing, and hiring strategies.</li><li>Offer talent market insights (market trends, competitors, labour market, talent availability) to hiring managers that addresses both business demand and talent availability to support better-informed recruitment decisions.</li></ul> Operational Excellence: <ul><li>Leads the optimization of staffing policies, systems and processes throughout the organization to drive continuous improvement, ensuring adherence to company policies, applicable laws, regulations and RBA.</li><li>Design and oversee processes for talent benchmarking to enable our organization to stay ahead of competitors by adopting best practices and standards throughout the recruitment process.</li><li>Own the KPIs and delivery performance, as well as the strategies to ensure that recruiting metrics are met, including monitoring recruitment progress/hiring quality and identify potential issues by generating and analysing the reports and KPIs to continuously improve recruitment strategies and outcomes.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s Degree or equivalent in Human Resource Management, Business Administration, Marketing or related field of study.</li><li>Minimum 5+ years of experience in full life cycle recruiting, preferably with semiconductor industry.&nbsp;&nbsp;</li><li>Proficiency in Microsoft Office applications (Outlook, PowerPoint, Word, Excel) and Candidate Relationship Management/ Applicant Tracking Systems.&nbsp;</li><li>High level of initiative, structured working methods and joined-up thinking with attention to detail, results-oriented and ability to prioritize and work effectively in a fast-paced environment with competing demands to support business objectives.</li><li>Sound knowledge of interview methodologies.</li><li>In depth knowledge with extensive sourcing experience, utilizing various recruitment strategies including direct and indirect sourcing methods, social media platforms, agency partnership and any other innovative sourcing channel.&nbsp;</li><li>Excellent interpersonal, analytical, negotiation, influencing and communication skills to effectively manage the hiring manager and candidate experience.&nbsp;</li><li>Demonstrated project management and stakeholder management capabilities and able to influence senior-level decisions especially in a matrixed environment.&nbsp;</li></ul>

Responsibilities: <ul><li>Act as a conduit between Global Architecture (Enterprise Architects) and the Engineering teams..</li><li>Work across/with Architects from different organizations.</li><li>Introduce/train teams with new technology.</li><li>Lead teams toward problem-resolution identifying, researching, &amp; coordinating with resources.</li><li>Evaluate new technologies and their applicability to the business.</li><li>Drive technical direction and architecture evolution via reviews and on-floor leadership.</li><li>Actively monitor the Business Unit system health and design and write proposals.</li><li>Proactively monitor new development to discover subsystems</li><li>Proactively research, monitor, learn, and assess industry/technology advancements</li><li>All other duties as assigned.</li></ul> Requirements: <ul><li>Strong understanding of programming languages, code, and database.</li><li>Expert-level knowledge in programming language(s); e.g., .Net, Java, HTML, Perl, C++, C#, PHP, etc.; or expert level in engineering discipline.</li><li>Expert in a plurality of the following technologies: Parallel and Distributed Processing Systems, Information Retrieval, Data Mining,&nbsp;NaturalLanguage Processing, Very Large Scale Databases, Declarative Languages, and High-Performance Computing.</li><li>Solid working knowledge in a plurality of the following areas: Network Design (LAN and WAN), Storage System Architectures,&nbsp;Service.</li><li>Oriented Architecture technologies, XML and XSLT, and Parallel Processing Architectures (such as SMP and NUMA).</li><li>Experience with a plurality of the following operating systems: Windows Server, UNIX (Linux), and z/OS.</li><li>Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.</li><li>Advanced problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.</li></ul>

Responsibilities: <ul><li>Implement and manage Application Allow Listing (AAL).</li><li>Identify, analyze, and remediate malware threats.</li><li>Ensure proper tagging and tracking of IT assets.</li><li>Facilitate smooth operational transitions to local IT.</li><li>Contribute to long-term support planning for cybersecurity activities (0.2 FTE).</li><li>Troubleshoot and resolve IT technical issues.</li><li>Maintain high-quality service delivery and consistent service reliability.</li><li>Collaborate with Fab Operations and other teams.</li><li>Train new support employees, consultants, and temporary staff.</li></ul> Requirements: <ul><li>Proven IT technical support experience.</li><li>Knowledge of AAL, malware remediation, and asset tagging.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Effective collaboration with cross-functional teams.</li><li>Excellent communication and interpersonal skills.</li><li>Proactive, self-motivated, and focused on continuous improvement.</li><li>Efficient handling of requests and incidents.</li><li>Proficiency in IT operating Systems (Windows, Linux), software applications, and hardware components</li><li>Ability to diagnose and resolve technical issues efficiently</li><li>Expertise in handling incidents during tool deployments and configurations, ensuring prompt resolution of unforeseen issues</li><li>Diploma in IT, Network Engineering, or related field</li><li>4-5 years in technical support or related IT field</li><li>Customer service in a manufacturing environment</li><li>IT systems deployment (Carbon Black CB, Baramundi, BeyondTrust)</li><li>Direct working support experience in clean-room environment will be added advantage</li><li>See how you compare with other applicants</li></ul>

Responsibilities: <ul><li>Perform evaluations and/or analyze unique problems that are new to equipment.</li><li>Perform predictive maintenance by analyzing routine failures and determining adjustments and repairs that need to be made.</li><li>Perform training as needed to Lower level Maintenance Techs on troubleshooting and repair techniques utilized with equipment</li><li>Perform specified preventative maintenance on production equipment to prevent equipment downtime.</li><li>Monitor equipment operations to ensure proper usage.</li><li>Construct and/or assemble new equipment.</li><li>Troubleshoot equipment failures and repair as needed.</li><li>Perform specified preventative maintenance on production equipment to prevent equipment down-time.</li><li>Perform Lock Out / Tag Out requirements.</li><li>Help repairing on hydraulic, pneumatic and electromechanical systems.</li><li>Perform other duties as assigned or necessary to meet business conditions or changes.</li><li>Adheres to quality and safety systems or maintenance of quality and safety standards.</li><li>Analyze and improve existing products, equipment, processes as assigned.</li><li>Develop manufacturing methods and processes in the production of components and methods to reduce manufacturing costs.</li><li>Investigate, establish and implement requirements for equipment, tooling, and methods of manufacturing.</li><li>Participate in cost reduction and cost of quality programs.</li><li>Assist manufacturing engineer in solving production constraints.</li><li>Support production through independent review, root cause analysis, corrective action, discrepancy handling, and defect prevention.</li></ul> Requirements: <ul><li>Good communication skills, both oral and written.</li><li>Ability to work independently.</li><li>Working knowledge of Microsoft Windows.</li><li>Must have good or corrected eyesight to ensure quality of work.</li><li>Strong practical technical ability.</li><li>Good mechanical aptitude and troubleshooting ability.</li><li>Ability to work in a fast-paced environment.</li><li>Associate Diploma in a technical discipline or equivalent experience.</li><li>1+ years experience in injection molding maintenance, or mechanical, hydraulic, pneumatic and electrical repair.</li></ul>

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Systems Engineer

Solutions Engineer - AI Practitioner / Regional Field CTO

Talent Acquisition Partner

Cloud Solutions Architect

IT Support Engineering

Manufacturing Technician IV

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Systems Engineer

Solutions Engineer - AI Practitioner / Regional Field CTO

Talent Acquisition Partner

Cloud Solutions Architect

IT Support Engineering

Manufacturing Technician IV

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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