International Customer Service Associate

Account Executive

Retail Sales Manager

Strategic Business Development Lead

Staff Mechanical Engineer – Global Facilities

Senior Mechanical Engineer – Global Facilities

Account Manager

Finance Business Partner

Technical Sales Team Manager

Sales Operation Analyst

Responsibilities: <ul><li>Provides dedicated support to International shippers, primarily supporting US operations, ensuring a seamless customer experience.</li><li>Analyzes and resolves Preferred account issues, taking full end-to-end ownership of each case until final resolution.</li><li>Focuses on First Call Resolution by effectively navigating systems, identifying root causes, and coordinating solutions across functions.</li><li>Builds and maintains strong relationships with internal partners (e.g., Billing, Delivery Information, Operations, Brokerage) to facilitate timely and effective issue resolution.</li><li>Develops and maintains trusted relationships with external customers through a strong customer-focused approach and proactive communication.</li><li>Connects the dots across processes, systems, and teams to identify gaps, prevent repeat issues, and drive sustainable solutions.</li><li>Demonstrates out-of-the-box thinking when resolving non-standard or complex customer scenarios.</li><li>Maintains a strong customer advocacy mindset, balancing internal requirements with external customer expectations.</li><li>Makes outbound calls and follow-as needed to ensure clear communication and customer satisfaction throughout the resolution process.</li></ul> Requirements: <ul><li>High school diploma, GED, or international equivalent</li><li>Strong English oral and written communication skills, with the ability to communicate clearly with both internal and external customers</li><li>Strong problem-solving and analytical skills, with the ability to think holistically across end-to-end processes</li><li>Proven customer focus, with the ability to build and maintain effective working relationships with customers and internal stakeholders</li><li>Ability to navigate multiple systems and tools efficiently</li><li>Demonstrated ownership mindset and accountability for results</li><li>Previous customer service experience</li><li>Experience supporting International or US-based operations is an asset</li></ul> Additional Comments: <ul><li>The role will be based in Chennai.</li><li>US working hours required</li></ul>

Responsibilities:&nbsp; <ul><li>Build and sustain trusted customer relationships by identifying customer needs and delivering value-based solutions.&nbsp;</li><li>Manage opportunities and pipeline with discipline, including qualification, progression, forecasting, and follow-through to achieve revenue targets.&nbsp;</li><li>Apply consultative selling techniques to align customer requirements with company products and solutions.&nbsp;</li><li>Build credibility with customers by sharing technical, product, and market knowledge throughout the sales process.&nbsp;</li><li>Communicate clearly and persuasively through customer discussions, proposals, and presentations.&nbsp;</li><li>Use CRM and sales tools consistently to maintain accurate account, pipeline, and forecast information.&nbsp;</li></ul> Requirements: <ul><li>Five (5) or more years of experience in B2B or technical sales roles, specifically in the HVAC/R industry</li><li>Consultative selling and opportunity management skills.&nbsp;</li><li>Ability to identify customer needs and tailor solutions.&nbsp;</li><li>Strong written, verbal, and presentation communication skills.&nbsp;</li><li>Disciplined use of CRM tools to manage pipeline, forecasts, and account activity.&nbsp;</li><li>Legal authorization to work in the country of employment (Australia) – sponsorship will not be provided.&nbsp;</li></ul>

Role Description: <ul><li>The Retail Sales Manager is responsible for the strategic direction, commercial performance, and operational excellence of all retail outlets and kiosks across the region. This role focuses on driving sustainable revenue growth, optimizing the retail footprint, and institutionalizing a premium customer experience.</li><li>The Manager leads the retail leadership team to achieve aggressive sales targets while ensuring brand consistency and operational compliance across all touchpoints.</li></ul>&nbsp;Responsibilities: <ul><li>Strategic Sales Leadership: Define and implement regional retail sales strategies and commercial plans to achieve monthly, quarterly, and annual revenue and subscriber acquisition targets.</li><li>Retail Footprint Optimization: Analyze market trends and footfall data to identify opportunities for new store openings, kiosk relocations, or retail format optimizations.</li><li>P&amp;L &amp; Budget Management: Manage the retail department budget, monitor OpEx, and ensure a high return on investment (ROI) for all retail-led campaigns and store operations.</li><li>Customer Experience Excellence: Establish and monitor Service Level Agreements (SLAs) for customer service; implement Voice of the Customer feedback loops to improve NPS (Net Promoter Score).</li><li>Standard Operating Procedures: Develop and enforce standardized internal procedures for inventory management, cash handling, KYC compliance, and platform usage (CRM/Afrivendas).</li><li>Cross -Functional Synergy: Collaborate with Marketing to ensure seamless deployment of trade marketing materials, campaigns, and product launches across the retail network.</li><li>Performance Coaching: Lead, mentor, and evaluate Retail Team Leaders and Supervisors; oversee the professional development and succession planning for the entire retail workforce.</li><li>Reporting &amp; Business Intelligence: Direct the production of high-level analytical reports regarding sales conversion, productivity per head, and competitor retail activity.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in Business Management, Marketing, or related field.</li><li>An MBA is highly preferred.</li><li>Minimum 7 years in Retail Sales, with at least 3-4 years in a senior management role, preferably within Telecoms, Banking, or high-volume FMCG.</li><li>Advanced understanding of retail economics, inventory management, and CRM systems.</li><li>Clear communication and strong writing.</li><li>Ability to translate complex market data into executable retail strategies and sales incentives.</li><li>Exceptional leadership, negotiation, and stakeholder management skills</li><li>Ability to manage large culturally diverse teams.</li></ul>

Responsibilities: <ul><li>Partner with Account Executives / Strategic Account Managers to research prospects, shape pursuit strategies, and drive opportunities from qualification through close (new business and expansion), including positioning, objection handling, driving stakeholder alignment.</li><li>Engage managing partners, practice chairs, firm leadership, and senior in-house counsel to understand priorities and position us as a trusted partner in legal AI and workflow transformation.</li><li>Lead senior-level discovery and structured workflow analysis to diagnose challenges, map decision makers / champions, and identify value levers, inefficiencies, and measurable ROI opportunities.</li><li>Translate legal workflows into clear, commercially compelling use cases and solution strategies, aligned to practice areas and client strategic objectives.</li><li>Design and deliver tailored, insight-led demonstrations and high-impact presentations that connect workflow insight, product capability, and commercial outcomes across 1:1, small group, and large group settings.</li><li>Develop bespoke proof-of-concept engagements to validate value and build confidence; serve as the Voice of the Customer by partnering with product/engineering/marketing/strategy, informed by customer/competitor/market research, and represent us at industry events and executive briefings.</li></ul> Requirements: <ul><li>For US-based employee, have a JD</li><li>For UK-based coverage, be a Qualified Solicitor (England &amp; Wales) with 3+ years PQE • 3+ years of experience in leading law firm (Top 50) or in-house experience in large corporation</li><li>Background in corporate, finance, disputes/litigation, or other complex practice areas with demonstrable client-facing experience (preferred).</li><li>Have experience establishing credibility with partners, firm leadership, and senior in house counsel through strong executive presence, legal expertise, and AI fluency.</li><li>Deliver persuasive, insight-led presentations and demonstrations that engage both legal and business stakeholders (including impromptu whiteboard-style and formal presentations/demos).</li><li>Demonstrate a deep understanding of legal workflows, legal service delivery models, and emerging legal technology trends - able to translate this into tailored, workflow-specific value narratives.</li><li>Demonstrate curiosity, intellectual enthusiasm, and conviction about how AI and legal technology can transform legal workflows and client delivery.</li><li>Operate effectively in a target-driven, revenue-accountable role with a clear commercial mindset (pipeline/revenue ownership).</li><li>Collaborate effectively across teams (sales, marketing, product, client success) to deliver unified client engagement strategies. Sales or customer-facing experience (including law firm business development, secondment, or experience directly managing law firm client matters/relationships) is a plus.</li><li>Partner with Account Executives / Strategic Account Managers to research prospects, shape pursuit strategies, and drive opportunities from qualification through close (new business and expansion), including positioning, objection handling, driving stakeholder alignment.</li><li>Engage managing partners, practice chairs, firm leadership, and senior in-house counsel to understand priorities and position us as a trusted partner in legal AI and workflow transformation.</li><li>Lead senior-level discovery and structured workflow analysis to diagnose challenges, map decision makers / champions, and identify value levers, inefficiencies, and measurable ROI opportunities.</li><li>Translate legal workflows into clear, commercially compelling use cases and solution strategies, aligned to practice areas and client strategic objectives.</li><li>Design and deliver tailored, insight-led demonstrations and high-impact presentations that connect workflow insight, product capability, and commercial outcomes across 1:1, small group, and large group settings.</li><li>Develop bespoke proof-of-concept engagements to validate value and build confidence; serve as the Voice of the Customer by partnering with product/engineering/marketing/strategy, informed by customer/competitor/market research, and represent us at industry events and executive briefings.</li></ul>

Responsibilities: Project Leadership <ul><li>Lead design and execution of regional construction and expansion projects</li><li>Review and approve site capital expenditures for capacity and sustainability initiatives</li><li>Ensure alignment with global facility standards and sustainability goals</li></ul> Reliability and Continuous Improvement <ul><li>Lead system reliability programs, including quality improvements and equipment lifecycle replacements</li><li>Drive implementation of preventive and predictive maintenance frameworks</li><li>Standardize reliability practices across sites such as SPC, MOC, and 8D</li></ul> Strategy and Governance <ul><li>Prioritize facility improvement investments based on business needs</li><li>Support major engineering reviews such as SIPP</li><li>Align programs including business continuity, quality systems, and critical specifications</li><li>Cross-functional Leadership</li><li>Collaborate with global teams including construction, planning, engineering, and operations</li><li>Provide technical consultation to resolve complex issues</li><li>Mentor and guide junior engineers</li></ul> Requirements: <ul><li>Bachelor’s Degree in Mechanical Engineering or related field</li><li>8 or more years of facility engineering experience</li><li>Expertise in mechanical systems design and operations</li><li>Experience in construction execution and capital project management</li><li>Knowledge of reliability engineering and system optimization</li></ul>

Responsibilities: Project and Engineering Support <ul><li>Support design and construction of facility mechanical systems for site projects and expansions</li><li>Contribute to sustainability and technology transfer initiatives (Alpha to Beta)</li><li>Review and support approval of facility-related capital expenditure projects</li><li>Collaborate with central engineering, construction, and planning teams</li></ul> Reliability and Operations <ul><li>Support system reliability improvement projects, including quality improvements and end-of-life replacements</li><li>Participate in root cause analysis and failure investigations</li><li>Contribute to preventive and predictive maintenance programs</li><li>Analyze system and equipment performance and recommend improvements</li></ul> Collaboration and Communication <ul><li>Work closely with site engineering and operations teams on system performance</li><li>Support cross-functional initiatives such as business continuity, quality improvement, and safety programs</li><li>Share lessons learned and best practices across sites</li></ul> Requirements: <ul><li>Bachelor’s Degree in Mechanical Engineering or related field</li><li>5 to 8 years of facility engineering experience</li><li>Mechanical systems design and operations</li><li>Understanding of reliability engineering and maintenance strategies</li><li>Experience with SPC, root cause analysis, or system improvement</li></ul>

Role Description: <ul><li>The Account Manager will be responsible for driving sales growth and managing customer relationships for the Industrial &amp; Commercial Transportation (ICT) Business Unit in West India. The role focuses on developing strong relationships with existing and new OEM and Tier-1 customers, identifying new business opportunities, increasing market share and ensuring customer satisfaction.</li><li>The Account Manager will work closely with cross-functional teams to support customers from concept development through production. </li><li>The Account Manager, West India – ICT Business Unit will be responsible for driving business growth and customer engagement in alignment with our client SET Methodology – Strategy, Execution, and Talent.</li></ul> Responsibilities: Strategy <ul><li>Develop and maintain strong long-term relationships with OEM and Tier-1 customers across the region.</li><li>Understand customer roadmaps, market trends and industry developments to identify growth opportunities.</li><li>Create and execute account strategies that support our client business objectives.</li><li>Identify new customers, applications and programs that can drive growth.</li><li>Increase our client market share through product spec-in, product conversion and competitive replacement opportunities.</li><li>Promote our client proposition and strengthen brand presence within customer organizations.</li><li>Monitor competitor activities and provide market intelligence to support business decisions.</li><li>Support value engineering and cost optimization initiatives that create mutual benefit for customers and our client .</li></ul> Execution <ul><li>Achieve assigned sales, revenue and growth targets.</li><li>Develop and maintain a strong opportunity pipeline and ensure timely conversion of opportunities.</li><li>Manage customer opportunities from concept stage through production launch.</li><li>Prepare accurate sales forecasts and support business planning activities.</li><li>Lead commercial discussions including pricing, negotiations and agreement execution.</li><li>Coordinate with Engineering, Product Management, Operations, Supply Chain and Customer Service teams to ensure customer requirement are fulfilled.</li><li>Drive timely collection of receivables and support healthy financial performance.</li><li>Prepare and maintain account plans for key customers.</li><li>Ensure accurate reporting and opportunity management through Salesforce (SFDC).</li><li>Deliver an exceptional customer experience through proactive engagement.</li></ul> Talent <ul><li>Build strong working relationships across regional and global teams.</li><li>Collaborate effectively with cross-functional stakeholders to achieve business objectives.</li><li>Share customer insights and market knowledge with internal teams to support strategic decision making.</li><li>Demonstrate our client values through teamwork, accountability, integrity and customer focus.</li><li>Act as a trusted advisor to customers and an effective representative of our client in the market.</li><li>Continuously develop commercial, technical, and industry knowledge to support long-term business growth.</li></ul> Requirements: EDUCATION/KNOWLEDGE <ul><li>Bachelors Degree (BE/B.Tech) in Mechanical, Electrical, Electronics, Mechatronics or related Engineering discipline.</li><li>MBA is preferred but not mandatory.</li><li>3–5 years of experience in Sales, Business Development, Account Management or Application Engineering.</li><li>Experience in the Automotive, Commercial Vehicle, Off-Highway, Industrial Vehicle or Automotive Components industry is preferred.</li><li>Exposure to OEM and Tier-1 customer management will be an advantage.</li><li>Strong commercial understanding and customer-facing experience.</li><li>Knowledge of automotive product development cycles is desirable.</li><li>Familiarity with CRM tools such as Salesforce is preferred.</li></ul>

Responsibilities: <ul><li>The Finance Business Partner, Operations will be providing timely, relevant and accurate information and insightful analysis to facilitate decision-making of senior management.</li><li>Developing the capability to drive swift data extraction and visualization bringing visibility and transparency of key business metrics.</li><li>Focused on finding meaningful insights to support continued and sustainable profitable growth of the our client business.</li><li>Drive improvement in the conversion cost and site fixed overhead vs budget and historical periods.</li><li>Also, bringing actionable insights, identity focus areas and run simulations for site management to optimize the cost level, in line with forecasted business activity.</li><li>Need monthly tracking and action monitoring, working collaboratively with site teams across different functions, and create visibility with global manufacturing team on the improvement actions.</li><li>Drive digital transformation journey of finance function and be instrumental in increasing utilization of BI tools, especially Power BI.</li><li>To include developing the dashboards and power query models required to achieve efficiency in data extraction and visualization.</li><li>Understand diverse internal and external data source and its architecture.</li><li>Able to integrate various data source for seamless automation of business analysis resulting in optimization of core financial workflows, enhancing efficiencies.</li><li>Able to perform analysis using large complex dataset, enhance the reports to improve performance tracking against targets and trend identification.</li><li>Effective contribution in annual budgeting and monthly forecasting process, such as developing templates for end-to-end budget planning and forecasting process.</li><li>Build and foster strong cross-functional relationships across business constituencies and stakeholders specially group support functions like Supply Chain, Manufacturing Ops and Procurement. Help the company understand how the pieces fit together to drive performance and strengthen the team’s partnership and influencing skills in pursuit of growth.</li><li>Price, Mix and Volume Analysis for Margin Improvements</li><li>Proactive participation in various business improvement/ad hoc projects.</li><li>Manages the overall Financial Reporting and Analysis activities in the production and delivery of all standard reporting (including template and chart updates), ad hoc reporting, presentation materials; and non-pricing / profitability (costing) analysis for the business, in accordance with defined standards.</li></ul> Requirements: <ul><li>At least 8-10 years’ work experience in Finance with at least 6 years’ experience in FP&amp;A</li><li>Experience working in manufacturing environment is a must</li><li>Strong business acumen.</li><li>Strong financial, technical, and quantitative analytical skills</li><li>In-depth knowledge of accounting principles, practices and regulatory issues and their application to a wide variety of areas</li><li>Ability to take ownership of a task or process, and see it through from inception to completion</li></ul> Preferred Skills <ul><li>Proven track record of developing and implementing value-added financial analysis</li><li>Self-awareness and ability to handle tight deadlines and manage complex business challenges</li><li>Demonstrated experience in analyzing and synthesizing complex financial data into meaningful executive summary statements</li><li>Excellent verbal and written skills, analytical thinker / problem solver, interpersonal skills, attention to details</li><li>Advance Excel skill, MS office and data management, Power BI skill is added advantage</li></ul> Key Relationships with Internal and External Stakeholders <ul><li>Operational Leadership</li><li>Site Finance Controllers</li><li>Group Finance Team</li><li>Site GMs and Operation team</li></ul> Additional Notes <ul><li>Sound financial knowledge with Chartered Accountant background</li></ul>

Responsibilities: <ul><li>Lead, coach, and develop a team of Technical Sales Engineers across multiple regions and segments</li><li>Manage a growing international team, ultimately overseeing 11 team members including remote employees in the Philippines and Europe</li><li>Provide strong day-to-day leadership with a high degree of autonomy and accountability</li><li>Support the development and execution of robust technical sales strategies that strengthen customer support and brand positioning</li><li>Enable the team to achieve assigned sales support targets and operational objectives</li><li>Understand customer requirements and guide team members in delivering effective, tailored technical solutions</li><li>Participate in and support high-opportunity sales pursuit calls when required</li><li>Collaborate closely with Technical Specialist leadership to improve alignment and partnership between Sales and Technical Sales Engineering teams</li><li>Drive continuous improvement across processes, customer engagement, and technical support delivery</li></ul> Requirements: <ul><li>Proven leadership experience managing technical or sales support teams</li><li>Previous experience within refrigeration systems, cold chain, or related cooling technologies</li><li>Strong technical understanding of refrigerant systems is essential</li><li>Ability to balance technical depth with commercial and customer-facing responsibilities</li><li>Strong coaching, communication, and stakeholder management skills</li><li>Ability to work independently and lead within an international, remote team structure</li><li>Fluent English language skills are required</li><li>Willingness to travel regularly to Aachen, typically 1–2 days per week</li></ul>

Responsibilities: <ul><li>Support performance analysis: Assist in conducting in-depth analysis across sales representatives, segments and territories.&nbsp;</li><li>You will help identify trends, pinpoint growth opportunities and diagnose execution gaps to support data-driven improvements.</li><li>Assist with compensation planning: Collaborate with sales operations, leadership and compensation teams.&nbsp;</li><li>You will help gather data and provide analysis for incentive and compensation plans that align with strategic goals and recognize high performance.</li><li>Contribute to quota planning: Support quota planning and development processes.&nbsp;</li><li>You will help with data reviews to ensure transparent and equitable business goals that reflect current market realities.</li><li>Maintain data hygiene: Assist in establishing and following protocols for data accuracy, consistency and security to support trustworthy decision-making across the commercial organization.</li><li>Provide dashboard and reporting support: Contribute to the design, build and maintenance of advanced dashboards and reports.&nbsp;</li><li>You will help ensure sales teams and senior leadership have access to actionable intelligence for business decisions.</li><li>Support market research efforts: Help conduct customer, market and competitor research.&nbsp;</li><li>You will assist in generating timely insights that guide commercial strategies and position company for long-term growth in a competitive market.</li><li>Assist with win/loss analysis: Help analyze deals won and lost to provide strategic insights on pricing.&nbsp;</li><li>You will support identifying drivers of sales outcomes and share recommendations for competitive approaches and sustainable growth.</li><li>Aid in forecast planning: Work with business leaders to support and improve sales forecast planning.&nbsp;</li><li>You will assist in integrating performance metrics, pipeline insights and external market trends to inform resource allocation.</li></ul> Requirements: <ul><li>Relevant educational background in data analytics, sales, revenue operations, marketing, finance, or a related field, including hands-on experience through coursework, projects, or internships.</li><li>Exceptional analytical skills with the ability to solve complex problems using clear and actionable data while translating into actionable business insights</li><li>Excellent communication skills, with the ability to clearly present data insights and recommendations to cross-functional teams and business leaders</li><li>Advanced Microsoft Excel skills, including experience with formulas, pivot tables, data modeling, and large dataset analysis</li><li>Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment</li><li>Deep commitment to ownership, continuous learning and taking proactive steps to improve business outcomes.</li></ul>

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183 account planning Jobs found

International Customer Service Associate

Account Executive

Retail Sales Manager

Strategic Business Development Lead

Staff Mechanical Engineer – Global Facilities

Senior Mechanical Engineer – Global Facilities

Account Manager

Finance Business Partner

Technical Sales Team Manager

Sales Operation Analyst

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Skills

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183 account planning Jobs found

International Customer Service Associate

Account Executive

Retail Sales Manager

Strategic Business Development Lead

Staff Mechanical Engineer – Global Facilities

Senior Mechanical Engineer – Global Facilities

Account Manager

Finance Business Partner

Technical Sales Team Manager

Sales Operation Analyst

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.