Facilities Supervisor

Sales Manager - DRC

Team Manager

Manager, Industrial and Employee Relations

Project Manager Engineer

Manager Customer Service & Trade Supply chain

Trade Finance Officer

Service Delivery Manager

Software Services Sales Leader

 IIAD / SAD / LAD Artificial Intelligence Engineer

Responsibilities: <ul><li>Supervise day-to-day facility operations, including building, equipment, utilities, and grounds maintenance.&nbsp;</li><li>Manage preventive and corrective maintenance programs to minimize downtime and ensure safety.&nbsp;</li><li>Oversee contractors, vendors, and service providers to ensure quality, cost effectiveness, and compliance with standards.&nbsp;</li><li>Ensure facilities comply with local regulations, EHS standards, and corporate sustainability goals.&nbsp;</li><li>Support plant operations by ensuring reliable supply of utilities such as electricity, water, compressed air, and HVAC systems.&nbsp;</li><li>Lead and develop a team of technicians to drive efficiency, safety, and continuous improvement.&nbsp;</li><li>Prepare and monitor facility budgets, expenses, and project timelines.&nbsp;</li><li>Manage emergency response plans and support safety initiatives across the site.&nbsp;</li><li>Drive facility improvement projects, including space planning, energy efficiency, and workplace optimization.</li></ul> Requirements: <ul><li>Diploma/Degree in Mechanical, Electrical, Facilities Management, or related field.&nbsp;</li><li>Minimum 5 years of facilities management/maintenance experience, preferably in a manufacturing environment.&nbsp;</li><li>Strong knowledge of EHS compliance, building systems, utilities, and facility operations.&nbsp;</li><li>Proven experience supervising teams and managing external contractors/vendors.&nbsp;</li><li>Strong problem-solving, organizational, and project management skills.&nbsp;</li><li>Good communication skills in English and Bahasa Malaysia.&nbsp;</li></ul>

Responsibilities: Revenue and Margin Delivery: <ul><li>Achieve and exceed budgeted volumes and margins as per annual sales plan targets</li><li>Drive aggressive revenue growth through systematic customer acquisition, identifying and converting new accounts across all market segments</li><li>Expand business with existing customers by increasing wallet share, and deepening customer penetration through strategic account planning and relationship management</li><li>Develop and maintain a robust new customer portfolio through targeted prospecting, lead generation, market mapping, and conversion of qualified opportunities into active revenue-generating accounts</li><li>Implement customer retention strategies to minimize churn, protect revenue base, and ensure long-term sustainable relationships with key accounts</li><li>Protect and enhance profit margins through disciplined pricing strategies, value-based selling and resistance to margin erosion in competitive situations</li><li>Negotiate favorable commercial terms with customers that balance volume commitments with margin integrity, ensuring every deal contributes positively to bottom-line profitability</li></ul> Business Performance: <ul><li>Propose strategic market shifts to meet agreed budgets</li><li>Provide market intelligence insights through proactive engagement with contacts</li><li>Share critical information with management regarding strategy, new projects, and market opportunities</li><li>Build and maintain professional relationships with government agencies, statutory authorities, trade groups, business forums, and industry associations</li><li>Implement timely delivery of solutions according to customer needs and objectives</li><li>Conduct sales forecasting aligned with market dynamics and coordinate with Supply team for effective S&amp;OP processes</li></ul> Stakeholder Management: <ul><li>Develop and maintain strong relationships with internal and external stakeholders</li><li>Maintain close working relationships with supply and logistics teams for proper product planning</li><li>Collaborate with Head of Supply and Distribution, Operations Manager, and Business Development</li><li>Manager to translate business strategy into specific objectives and KPIs</li><li>Facilitate regular communication and reporting on sales, debtors, and collections</li></ul> Requirements: Education and Qualification&nbsp; <ul><li>Bachelors degree in Marketing, Commerce, Sales Management, or related business field</li><li>Masters degree in Business Administration (MBA), Marketing, or related field is preferred</li><li>Professional sales certifications, strategic account management training, negotiation skills certifications, or industry-specific qualifications is an added advantage</li><li>At least 6-8 years of progressive sales experience in the oil and gas industry, petroleum products distribution or related B2B industries</li><li>Demonstrated experience managing a diverse customer portfolio</li><li>Deep understanding of the Kenyan oil and gas market, including market structure, key players, competitive landscape, and regulatory environment</li><li class="ql-align-justify">Track record of successfully managing tenders, RFPs, and complex procurement processes with government entities and large corporate accounts</li></ul>

Responsibilities: <ul><li>Executive business strategy set by the store manager to deliver business results and targets on clienteling and performance KPIs.</li><li>He/she is the role model and mentor for the team in how to boost and improve:</li><li>The delivery of a couture service, strategic zoning encouraging sales in partnership and OTO appointment routine.</li><li>A colleague centric mindset and a fluid client journey across categories.</li><li>Conversion rate, cross selling, AVT, upselling</li><li>Ensure the inclusion of digital tools and assets in the client journey and in the clientelling routine.</li><li>Ensure suitable product knowledge engaging all team members in training through morning briefs and products brief planning.</li><li>Has a key role in coaching team members to develop their skills in selling techniques and Clienteling, and support store manager in identifying appropriate career paths for every individual.</li><li>Perform effective and motivating Monthly touch bases.</li><li>Capable of being an agent of change with and impeccable colleague team player approach.</li></ul> Requirements: <ul><li>Has effective management and coaching skills, is able to follow up on results, identify, opportunities, motivate people to go beyond their comfort zone and go the extra-mile.</li><li>Communicate transparently and effectively.</li><li>Very good understanding of performance KPIs and ability to implement action plan to improve them.</li><li>Has excellent product and story telling knowledge.</li></ul>

Responsibilities: Grievance &amp; Compliance Leadership: <ul><li>Lead end-to-end employee misconduct investigations (preliminary and detailed), ensuring fairness, consistency, and legal compliance across all cases.</li><li>Own full disciplinary lifecycle: recommend actions, approve issuance of show cause/warning/dismissal letters, and maintain robust, auditable records.</li><li>Drive periodic compliance audits across contract labor suppliers (security, canteen, uniform vendors) and ensure timely corrective action on non-conformities.</li><li>Conduct due diligence and performance reviews of foreign operator agencies; submit data-driven recommendations for contract renewals or terminations.</li></ul> Policy &amp; Process Ownership: <ul><li>Manage centralized document control for all HR policies, procedures, and operational guidelines — ensuring accessibility, version control, and alignment with evolving legal standards.</li><li>Design and deliver compliance training programs for managers and employees, covering HR policy, performance management, and labor law essentials.</li><li>Act as the go-to subject matter expert on employment law, IR best practices, and grievance resolution frameworks.</li></ul> Union Engagement &amp; Strategy: <ul><li>Lead plants transition into a unionized environment: educate leaders and HR on union dynamics, negotiation frameworks, and collaborative engagement models.</li><li>Build and sustain a constructive union relationship — balancing business needs with employee representation through regular dialogue, transparency, and mutual respect.</li><li>Anticipate union-related risks and opportunities; advise leadership proactively on IR positioning and response strategies.</li><li>Drive union readiness programs, including leadership coaching, communication protocols, and scenario planning.&nbsp;</li></ul> Canteen Management: <ul><li>Lead vendor governance for contract labor and canteen operations. Monitor service levels, hygiene, and employee satisfaction; drive timely audits, feedback loops, and improvements.</li></ul> Hostel &amp; Foreign Worker Management (End-to-End): <ul><li>Manage full lifecycle of foreign worker operations: manpower planning, documentation, immigration processes, hostel inspections, welfare coordination, and compliance with regulatory and internal standards.</li><li>Ensure foreign workers are treated with dignity and respect; champion human rights standards and ethical labor practices.</li><li>Coordinate with embassies, Ministry of Home Affairs, Department of Immigration, and labor agencies to ensure seamless processes and timely resolution of issues.</li><li>Oversee hostel living conditions, safety, and welfare programs; act as the primary point of contact for foreign worker concerns.</li></ul> Compliance Audits &amp; Risk Management: <ul><li>Lead and coordinate audits related to labor compliance, human rights, and ethical sourcing across all third-party providers.</li><li>Ensure the plant is audit-ready at all times; track and close findings with urgency and rigor.</li><li>Stay current on evolving labor regulations and proactively adjust policies and practices to mitigate risk</li></ul> Requirements: <ul><li>Bachelors degree in Human Resource Management, Business Administration, Industrial Relations, or related discipline.</li><li>7–10 years of HR experience, with deep exposure to industrial relations, employee relations, labor law, and HR compliance—preferably in a manufacturing, unionized, or FMCG environment.</li><li>Proven track record of managing complex disciplinary cases, union negotiations, and IR matters with sound judgment and integrity.</li><li>Strong working knowledge of Malaysian labor law, Employment Act, Industrial Relations Act, and related regulations.</li><li>Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint); able to prepare reports, dashboards, and present findings with clarity.</li><li>Familiar with HR systems, documentation best practices, and audit standards.</li><li>Excellent stakeholder management and interpersonal skills; able to influence, negotiate, and build trust across all levels—from frontline employees to senior leaders.</li></ul>

Responsibilities: Project Timeline: <ul><li>Identify and align projects goals and scope with PJM and PM, and breakdown tasks of tooling/process developments and qualification</li><li>Make/align tooling development and qualification timeline, assign tasks to Ops team include tooling development, materials purchase</li><li>Track and manage core team to execute project progress based on committed project schedule</li></ul> Project Cost: <ul><li>Lead Ops to simulate sample cost and production cost to achieve project landing zone target, lead Ops to optimize launch cost to the best</li><li>Budget and control scrap cost though leverage design and manufacturing process to meet project target during NPI phase</li></ul> Project Execution: <ul><li>Guide capacity planning, materials sourcing and manpower to support all builds in the plant.</li><li>Oversee the progression of tooling/process development, identify bottleneck and issues, organize Ops team to improve those bottleneck and issues.</li><li>Oversee risks assessment in project execution, stay interlock with PJM to make multination plan and conduct the planned activities in Ops.</li><li>Finalize the Safe Launch plan for the appropriate mix of product, tool capability and demand with the approval of the PjM, Quality, MDPE, and PjE. a. Lead Safe Launch team meetings to ensure successful HVM startup and manufacturing process qualification for attainment of required metrics for successful G5 handoff.</li><li>Align the budget with the Ops team with the tooling list provided by MPDE-A, control total capital spending against CER.</li><li>Lead and coordinate line setup to conduct LVM sample builds and coordinate HVM tool builds.</li><li>Lead Ops to make ramp up plan, include materials, operations and tool capacity ramp up, ensure manufacture team take over production control smoothly after G5.</li></ul> Product Sustaining: <ul><li>Product migration, as a receiving or sending leader to execute product move in or move out, including project timeline, investment, cost control, machine/material/manpower preparation, safety stock, safe launch, etc.</li><li>Lead product capacity analysis and expand it through re-investment per estimation.</li></ul> Requirements: <ul><li>Bachelor’s degree, engineering background is better</li><li>PMP certification preferred</li><li>At least 5 years related working experience in project management, 1~2 years’ experience in connector/cable/cable assembly is better</li><li>Fluent oral and written/reading in English</li><li>Experience in IT Project Manager, Data Center Business or digital networking project is an advantage.</li></ul>

Responsibilities: Customer Service: <ul><li>Manage a team of 4-5</li><li>Advance best in class customer relations via Quality, Delivery, Innovation and Responsiveness</li><li>Develop/Lead customer engagement projects and processes focused onIncreasing customer forecast accuracy</li><li>Review demand forecasts and order priority with production planning &amp; control team; establish supply schedules for raw material based on production schedule in S&amp;OP meetings</li><li>Resource and capacity planning for work load assessment.</li><li>Developing behavior analytics which enhance proactive customer engagement focused on minimizing waste and increasing the customer experience</li></ul> Trade Supply Chain Management: <ul><li>Manage a team of 4-5</li><li>To focus on part availability, on time delivery to the customer, Quality and Cost Reduction by utilizing resources effectively</li><li>Driving supply chain and logistics excellence and ensuring the compliance of all statutory requirements in order to achieve Business goals</li><li>Provide innovative planning and logistics solutions to find and implement efficiencies with cross-functional teams&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree preferred</li><li>MBA</li><li>15 years + relevant customer experience management background required.</li><li>SAP – 10+ years’ experience</li><li>Extensive transactional working experience in manufacturing industry under CS &amp; Supply chain.</li><li>Knowledge/understanding of Customer Relationship Management/CRM systems.</li><li>Preferred experience of Aerospace and Defense.</li></ul>

Role Description: <ul><li>The Trade Finance Officer will be responsible for supporting the company’s trade finance operations to ensure timely and accurate execution of import and export transactions.</li><li>The role involves preparing and processing trade finance instruments, coordinating with banks and suppliers, and ensuring compliance with established policies and international trade regulations.</li><li>The role requires strong expertise in letters of credit (LCs), bank guarantees, documentary collections, and other trade finance instruments.</li></ul> Responsibilities Trade Finance Operations: <ul><li>Support the end-to-end processing of trade finance transactions, including Letters of Credit (LCs), guarantees, collections, and other trade products.</li><li>Prepare and review trade documentation to ensure accuracy, completeness, and compliance with UCP 600, Incoterms, and international trade regulations.</li><li>Liaise with banks, suppliers, and internal departments to facilitate the issuance, amendment, and settlement of LCs and guarantees.</li><li>Track and monitor trade finance transactions and facility utilization to ensure timely execution and effective liquidity management.</li></ul> Import Letter of Credit: <ul><li>Preparation &amp; submission of LC Application as per shared PFI, agreed trade terms, and LC draft</li><li>Carrying out Trade Finance Compliance and Due Diligence checks before issuance of LC</li><li>Liaise with banks and suppliers to process LC documentation, amendments, and confirmations as required.</li></ul> Export Letter of Credit: <ul><li>Issue Proforma Invoices (PFIs) to Oil Marketing Companies (OMCs) allocated under the PBPA bid or carrying vessel.</li><li>Share LC drafts and a list of confirming banks with OMCs to ensure the LC is workable and aligned with the applicable UCP version.</li><li>Verify the availability of confirming banks within approved limits before proceeding.</li></ul> Cash Flow &amp; Working Capital Management: <ul><li>Support the optimization of cash flow by accurately processing and tracking trade finance transactions in line with working capital objectives.</li><li>Monitor collections, supplier payments, and financing requirements related to trade operations to ensure timely execution.</li><li>Coordinate with the Treasury team to provide trade-related inputs for liquidity planning and forex management.</li></ul> Requirements: Qualifications &amp; Experience:Education Qualification <ul><li>Bachelor’s degree in Finance, Accounting, Business, or a related field.</li></ul> Professional Qualification <ul><li>Strong knowledge of trade finance instruments, UCP 600, Incoterms, and cross-border&nbsp;payments.</li><li>3–5 years of experience in trade finance, corporate banking, or treasury.</li><li>Experience in liaising with banks, financial institutions, and regulatory.</li><li>Hands-on experience with ERP systems (SAP, Oracle, or similar) and trade finance platforms.</li></ul>

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

Role Description: <ul><li>Become passionate about your employer and the brand you represent.</li><li>Everything is converging on the Internet, making networked connections more significant than ever before in our lives.</li><li>We have employees with ground breaking ideas that impact everything.</li><li>We take creative ideas from the drawing board to dynamic solutions that have real world impact.</li><li>Youll be part a team that cares about its customers, enjoys having fun, and youll take part in changing the lives of those in our local communities</li><li>Come prepared to be encouraged and inspired.</li><li>You will work with Sales account teams, core services specialists, architecture specialists, renewals team, the CX organization and Practice Delivery &amp; internal cross-functional teams</li></ul> Responsibilities: <ul><li>As a Services Specialist Premium for a set of named accounts, You will lead all aspects of the customer account with respect to Premium Services/Sophisticated Services and drive the execution of customer facing activities to conclusion in a quality, timely, and accurate manner.</li><li>Handle service pricing and margins according to agreed upon terms and work with cross functional teams.</li><li>You will plan and prioritize sales activities and customer/prospect contact towards achieving business objectives around Advanced Services</li><li>You will collaborate with cross-functional teams to create and lead account plans using all relevant data.</li><li>Identify customer business issues, challenges, care-abouts</li><li>You will communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.</li></ul> Requirement: <ul><li>﻿Subject matter expert on Technology &amp; cross-Architecture solutions/Services. Understand customers’ technology landscape (Applications/Infra/Architecture) well &amp; are able to play an advisory role to account teams &amp; customers.</li><li>You Build Influential Relationships: Working with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships.</li><li>You have Customer Focus: Supporting customers during the sales process; seeking and taking appropriate actions on customer requirements while balancing business needs; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.</li><li>You negotiate: Optimally exploring interests and options to reach outcomes that gain the agreement and acceptance of all parties by using legitimate data, objective criteria to support ones proposal.</li><li>You are a Critical Thinker: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking courses of action based on sound analysis and judgment.</li><li>14+ years of sales experience in IT products or services sales</li></ul>

Responsibilities: Agentic AI Development:&nbsp;&nbsp; <ul><li>Design, build, and deploy agentic AI systems using frameworks such as LangChain, Lang Graph, and related libraries.&nbsp;&nbsp;</li><li>Develop and deploy multi-agent systems capable of autonomous decision-making, reasoning, planning, and collaboration.&nbsp;</li></ul> RAG Pipelines:&nbsp; <ul><li>Implement and optimize retrieval-augmented generation (RAG) systems, ensuring agents can access and incorporate external knowledge sources for grounded, accurate responses.&nbsp;</li></ul> LLM Engineering:&nbsp; <ul><li>Fine-tune and prompt-engineer LLMs for task-specific reasoning, planning, and dynamic adaptation.&nbsp;</li><li>Work with LLM/SLM APIs, embeddings, and advanced generative AI techniques.&nbsp;</li></ul> Enterprise AI Platform:&nbsp; <ul><li>Lead the development of enterprise-grade AI platforms integrating LLMs, RAG, embeddings, and agentic AI protocols.&nbsp;</li><li>Implement and standardize Model Context Protocol (MCP) for consistent context management across models and agents.&nbsp;</li></ul> MLOps &amp; Observability:&nbsp; <ul><li>Establish and enforce best practices for MLOps, monitoring, and observability, ensuring scalable and maintainable AI solutions.&nbsp;</li><li>Applied AI Prototyping:&nbsp;</li></ul> Rapidly prototype, experiment, and iterate to improve AI agent capabilities.&nbsp; Collaboration &amp; Research:&nbsp; <ul><li>Participate in the full research cycle: literature review, data exploration, experimentation, and presentation of findings.&nbsp;</li><li>Collaborate effectively with other engineers, researchers, and data scientists.&nbsp;</li><li>Contribute to the documentation and standardization of technical code and practices.&nbsp;</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in Computer Science, Engineering, or a related quantitative field. Master’s or Ph.D. is a strong plus.&nbsp;</li><li>5+ years overall experience in software development, data science, or machine learning.&nbsp;</li><li>1+ year of hands-on experience developing AI applications with LLMs and systems such as retrieval-based methods, fine-tuning, or agent-based architectures.&nbsp;</li><li>1+ year of experience with frameworks like LangChain, LlamaIndex, OpenAI, or similar tools.&nbsp;</li></ul>

Skills

Industry

Location

Jobtitle

139 action planning Jobs found

Facilities Supervisor

Sales Manager - DRC

Team Manager

Manager, Industrial and Employee Relations

Project Manager Engineer

Manager Customer Service & Trade Supply chain

Trade Finance Officer

Service Delivery Manager

Software Services Sales Leader

IIAD / SAD / LAD Artificial Intelligence Engineer

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

139 action planning Jobs found

Facilities Supervisor

Sales Manager - DRC

Team Manager

Manager, Industrial and Employee Relations

Project Manager Engineer

Manager Customer Service & Trade Supply chain

Trade Finance Officer

Service Delivery Manager

Software Services Sales Leader

IIAD / SAD / LAD Artificial Intelligence Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.