Sales Representative

Digital Delivery and Innovation Lead

Data Engineer

Account Manager

Customer Experience Manager

Branch Sales Manager-Rest of Maharashtra and MP

Business Head - OTC Brands

ServiceNow Consultant

Junior Counsel

Head of Commercial – Freight  Forwarding

Responsibilities: <ul><li>In this varied position, you will be responsible for maintaining existing customers as well as acquiring new customers in our target markets of tax consulting/SMEs.</li><li>By specifically identifying customer needs, you will ensure that productivity and profitability of customers are increased.</li><li>In close cooperation with our consulting team, you will motivate our customers to continuously develop their processes.</li><li>After the migration has been completed, you will take over the further support and advice of our customers.</li><li>Thanks to regular and close contact with customers, you will develop an understanding of their individual needs and be able to offer further suitable solutions in a targeted manner.</li><li>When our software is updated, you will analyze the existing customer base and identify upsell potential.</li></ul> Requirements: <ul><li>After completing a business administration degree or commercial training (e.g. as a tax clerk), you already have several years of experience in a comparable job in the software or a related industry.</li><li>You enjoy working intensively and long-term with customers, are loyal and know how to build sustainable and reliable business relationships.</li><li>You are familiar with social media channels and know how to use the networks profitably.</li><li>You love to communicate and enjoy being with your customers and prospects on site.</li><li>As a good team player (m/f/d) with a high sense of responsibility, you will nevertheless work independently and proceed methodically and pragmatically.</li></ul>

Responsibilities: <ul><li>Lead the development and execution of digital strategies that enhance business processes, improve customer experience, and drive growth</li><li>Oversee the delivery of digital projects, ensuring they are completed on time, within budget, and meet quality standards.</li><li>Foster a culture of innovation within the organization by identifying emerging technologies, trends, and best practices that can be leveraged to create new business opportunities.</li><li>Collaborate with key stakeholders, including senior leadership, IT, marketing, and operations teams, to ensure alignment and support for digital initiatives.</li><li>Manage and mentor a team of digital professionals, ensuring they have the skills and resources needed to succeed in their roles.</li><li>Identify and mitigate risks associated with digital projects, ensuring compliance with regulatory requirements and industry standards.</li><li>Monitor and report on the performance of digital initiatives, using data and analytics to drive continuous improvement.</li></ul> Requirements: <ul><li>Bachelor’s or Master’s degree in Information Technology, Business Administration, or a related field.</li><li>Proven experience in digital transformation, project management, and innovation leadership.</li><li>Strong understanding of digital technologies, including cloud computing, AI, IoT, and data analytics.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to lead cross-functional teams and manage multiple projects simultaneously.</li></ul>

Responsibilities: <ul><li>Design and implement scalable data pipelines and data warehouse solutions using Informatica PowerCenter.</li><li>Develop ETL processes to ingest data from various sources into the data warehouse.</li><li>Optimize and tune SQL queries for performance improvements.</li><li>Collaborate with cross-functional teams (e.g., Data Scientists, Analysts, Software Engineers) to understand data requirements and deliver solutions.</li><li>Ability to understand and integrate data sources based on different technologies like Streaming Data, Change Data Capture, APIs , Message Queues, Semi-structured(JSON,XML) and unstructured data.</li><li>Analyze raw data to determine optimal solutions for data processing and ingestions</li><li>Implement data quality and validation processes to ensure high data integrity and reliability.</li><li>Monitor and troubleshoot data pipeline issues and implement solutions in a timely manner.</li><li>Document technical designs, data mappings, and configuration management processes.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field.</li><li>3-4 years of hands-on experience in data engineering roles.</li><li>Proficiency in Informatica Informatica IICS (ECDI, CDI CAI, Mass Ingestion etc) for designing and developing ETL workflows.</li><li>Strong SQL programming skills with experience in optimizing queries and database performance.</li><li>Experience working with large-scale data warehousing and data modeling concepts.</li><li>Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their data services is a plus.</li><li>Excellent problem-solving skills and ability to work independently as well as part of a team.</li><li>Strong communication skills and ability to collaborate effectively across teams.</li></ul>

The roleAre you commercial, do you want to see quick results and are you a hunter? Do you want to contribute to the growth of a dynamic organization in the B2B market? Then apply as Account Manager Inside Sales (New Business) You may remember us from your school books (the Bosatlas and the Collegebundel probably ring a bell), but today we are the indispensable knowledge partner for Legal, Tax and Public professionals. We offer up-to-date information, software and tools and provide innovative ways to make this information continuously available and accessible. We are making the transition to being a tech company “driven by knowledge”.&nbsp;Customers are increasingly opting for a remote account manager; always available and doing business faster. That is why you will play a crucial role in this role in further expanding our customer base by following up on warm leads (from marketing) and thus generating new business.&nbsp;What are you going to do?As an Account Manager Inside Sales (New Business) you are responsible for translating customer wishes and needs into solutions for prospects who ultimately need to become customers. You sell and advise a selection from the wide portfolio by telephone and via teams... In this way you help to further expand our Inside Sales organization. You will also work with 10 other colleagues from Deventer. In this dynamic position you are responsible for realizing your objectives (turnover, customer expansion and customer satisfaction) based on set targets. You do this mainly by having a lot of contact with your (potential) customers. Prospects you will call work as: Accountant, Lawyer, Tax specialist, Lawyer and Notary.&nbsp; Other tasks and responsibilities include: Portfolio renewal You proactively make proposals for the renewal and improvement of product portfolios based on identified developments at your prospects/customers and in order to increase your sales and turnover. Account management You create an account plan for your market. With this you work your market and prospects/customers. You have and take responsibility for the expansion and further development of your portfolio.&nbsp; Appointments and administration You keep the information you receive on the phone from your prospects/customers accurately, so that all administrative and (after)sales activities can be carried out by the Customer Service department. Think of order entry, invoicing and delivery.Who are you?You are commercially minded, have good communication skills and are an expert in (telephone) sales. You like to go the extra mile, because commerce is in your DNA. You only go home with satisfaction when you know that the prospect/customer is satisfied and you have satisfied them, resulting in you realizing personal goals and targets.Your resume also includes: <ul><li>HBO work and thinking level;</li><li>At least 3 years of work experience in a similar position;</li><li>Affinity with products and services is an advantage (for example experience with online and/or software sales or some basic knowledge of the tax or legal sector).</li></ul>Characteristic of the Inside Sales department is that a high degree of independence and professionalism is required and offered. A premium brand also requires a premium approach and experience of and by customers in the contacts they have with you. As an organization, we like to bind the best people to us and we also invest in that. Our goal is a long-term collaboration, both with our customers and our employees.What do we offer an Account Manager Inside Sales (New Business) ? <ul><li>A market-conform salary based on a 36-hour (full-time) working week;</li><li>8% holiday allowance + 4% PKB (Personal Choice Budget);</li><li>Company laptop and telephone;</li><li>An interesting bonus scheme, consisting of a fixed and variable part – up to 30% of the fixed salary;</li><li>Nice contribution to your pension (as an employer we contribute 2/3);</li><li>The possibility of hybrid working (we work 2 days a week at the office in Deventer);</li><li>We also offer opportunities for personal development and growth in the Netherlands and abroad.</li></ul>The location for this position is Deventer.

Responsibilities: <ul><li>Responsible for setting the strategy and operating a world class Command Center for our customers experience across all digital channels.</li><li>Manage a team of initially 4 operations specialists.\</li><li>Developing and implementing strategies to improve customer interactions across multiple touchpoints and channels</li><li>Analyzing customer feedback, surveys, and data to identify customer pain points and different ways to improve the customer journey and create a positive experience</li><li>Collaborating with cross-functional teams, such as marketing, sales, product development, and the customer service team, to align customer experience efforts with business goals and objectives</li><li>Designing and implementing customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations</li><li>Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization</li><li>Monitoring and measuring key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to senior management and stakeholders</li></ul> Requirements: <ul><li>Experience in working for large organizations and handling complex projects</li><li>For measuring the performance and satisfaction of our customers and users, using various tools and methods such as surveys, feedback, analytics, and social media and configure the experience tracking toolset</li><li>A minimum of a Bachelor’s degree in business administration, marketing, business management, communications, or a related field is beneficial but not required (a Master’s degree is preferred)</li><li>Certifications in customer experience management, such as Certified Customer Experience Professional (CCXP), are advantageous to show a commitment to the field and continuous learning</li></ul>

Role Summary:Development and implementation of channel strategies for the assigned states to generate revenue through primary and secondary sales of company's Brand and grow the contribution.Responsibilities:Sales Strategy and Planning:Execute the sales strategy for the area in alignment with the business plan and in consultation with the Branch Head.Increase sales revenue through implementation of appropriate Go To Market strategiesUnderstand and analyze the market trends, potential and competition information to leverage and explore sources of business growth and profitability.Sales Operations:Drive the team in the area effectively to realize sales targetsEnsure overall and efficient administration in the areaEnsure execution of customized BTL activities through the teamDrive operational efficiencies by closely working with other concerned stakeholdersDistribution Management:Drive Distribution Infrastructure [Appointment, Review, Planning and Management]Consolidate and analyze distributors’ feedback to drive corrective actionsSupport the team in ensuring product/ range availability to all the retail points of sales & manage stock at the distributor level and address any concerns from the team.Reporting and process management:Analyze sales reports and drive weekly sales planDrive data insights led corrective actions in the areasDrive implementation of sales systems and processes in the areasPeople management:Coach team members to deliver on their sales performance and looking towards future growthEnsure a well-trained sales team to deliver superior sales performanceReporting Relationships :Reports To: Branch HeadSupervises : Area Sales Managers/ Senior Sales ManagersRequirements:﻿10-15 years + ExperienceExperience in Inner wear or Apparel or FMCG IndustryExperience handling Rest of Maharashtra and MP

Responsibilities:Account Management: Partner with distributors to create marketing programs and manage key accounts.Sales and Marketing: Develop and execute trade marketing strategies with the support of digital and social media campaigns.Distribution Expansion: Contribute to the launch and growth of our products in the US market and to win new distribution accounts in the US.Relationship Building: Strengthen internal and external relationships to increase lead generation and market share.Financial Acumen: Understand product margin, value chain, and sales P&L to inform marketing and sales strategies.Strategic Planning:Develop and implement the overall strategy for OTC brands to drive growth, market share, and profitability.Identify new market opportunities and trends to keep the brand portfolio competitive.Product Management:Oversee the lifecycle of OTC products, including development, launch, and ongoing management.Collaborate with R&D, regulatory, and quality assurance teams to ensure product standards and compliance.Customer Focus:Understand and address customer needs and preferences to enhance product offerings and customer satisfaction.Implement feedback mechanisms to continuously improve products and services.Requirements:Qualifications:Education: Bachelor’s degree in Sales, Marketing, Business administration, or related field. An MBA is a plus.Experience:7-10 years in sales or marketing, with a focus on consumer/retail, branded healthcare, OTC products, or consumer services.Experience in working with digital media and social media marketing is desirable.Experience in a start-up division or a young growth company is highly preferred.Skills:Strong relationship management and negotiation skills.Excellent presentation and communication skills.Strategic planning and big-picture thinking.Effective organisational skills and the ability to communicate concisely about products/services.Basic financial and business acumen.Enthusiasm, sincerity, and a fast learner.Familiarity with technology and platforms relevant to the field.Articulate and able to present effectively in front of key accounts.Experience with social media marketing or e-commerce (e.g., Amazon) is desirable but not mandatory.Location:Brunswick,New Jersey,United States

Responsibilities:Strong functional knowledge and implementation experience of ITSM , ITOM (CMDB, Discovery, Event management),ITAM, GRC modules.Design, develop, and implement custom ServiceNow applications and solutions.Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, and CMDB.Create and manage workflows, UI policies, business rules, UI actions, and client scripts.Integrate ServiceNow with external systems via APIs, web services, and other technologies.Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance.Troubleshoot and resolve issues related to the ServiceNow platform.Work closely with business stakeholders to gather and analyze requirements.Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.Implement ServiceNow best practices for development and administration.Maintain comprehensive documentation for system configurations, processes, and procedures.Requirements: Bachelor’s Degree in Computer Science, Information Technology or related field.8+ years of experience in ServiceNow development and administration.Strong functional knowledge and implementation experience of ITSM , ITOM (CMDB, Discovery, Event management),ITAM, GRC modules is mandatoryStrong communication and interpersonal skills.Experience with Java Script, Flow Designer, Orderguide.

Responsibilities: <ul><li>This role supports the Legal &amp; Privacy Head’s daily functions and is a strong ambassador to the trusted ‘gate-keeper’ objectives across sales, marketing, operations, purchasing and other business stakeholders.&nbsp;</li><li>The activities include handling the day-to-day legal team administration linked to business needs.</li><li>Co-ordinate the roll-out of legal / compliance training across all regional hub offices with key focus across commercial, purchasing, and regulatory forms related to the distribution of consumer goods globally in Chinese and English.&nbsp;</li><li>Knowledge of the travel retail distribution channel an advantage.</li><li>Multi-task and be organised across various delegations, ‘ad-hoc’ administrative tasks and assignments.</li><li>Take part in developing internal control initiatives whilst anticipating legal and reputational risks, actively listening, reviewing, and drafting forms, as required.</li><li>Develop and roll-out contract life cycle processes with company stakeholders to finalise forms externally.&nbsp;</li><li>Constructively challenging the status-quo and breaking barriers for effective ‘ways-of-working’.</li><li>Facilitate various projects through the co-ordination, drafting forms and checking thoroughly the processes for compliance.</li><li>Have attention to detail with a proven ability to optimise limited business resources, work collaboratively with different cultures and adapt to agile ways-of-working.</li></ul>&nbsp;Requirements: <ul><li>2 to 4 years of work experience with relevant university qualifications in Law.&nbsp;</li><li>Additional qualifications in business, political science, tax, compliance, languages and communications, will be highly regarded.</li><li>Mandarin Chinese (written + spoken, preferably) to assist in China Hub local form review and staff training.</li><li>Detail-oriented, self-starter and comfortable working independently (in a small team setting) with relevant private practice training and in-house work experience, having proven stakeholder management with a ‘can-do’ mindset.</li><li>Strong awareness and interest in the business of luxury and FMCG brands. Has an entrepreneurial mindset with curiosity across all aspects of B-2-B retail and the end-consumer journeys. Knowledge of the digital marketing and social platform space (i.e., AliPay, Douyin, WeChat, Weibo, Ctrip, etc.) is an advantage.</li><li>Displaying strong awareness over legal issues and curiosity on global consumer trends in the Asia-Pacific region (i.e., digital retail, data-privacy protections, competition, bribery/corruption, customs/trade, etc.).</li><li>Direct mentorship opportunities from daily business interactions across the organisation as well as continuous professional development offered on various topics (i.e., business, soft-skills, etc.)</li></ul>

Role Description:The Head of Freight Forwarding Commercial SSA is responsible for developing the business within assigned industry verticals in SSA, focusing on new customers, geographic development, and Freight Forwarding sales activities across the SSA Region.This role will involve leading the creation of trade lane strategies and products, leveraging Freight Forwarding and other relevant capabilities in the Region, and developing specific products to enhance trade through key assets and capabilities in the Region. This role will foster design build and integrate products and solutions that bring Africa to the world to Africa.Responsible for integrating sales and operations planning for accurate strategy development and forecasting, and providing relevant reporting to stakeholders to guide and measure sales strategies and impact.Collaboration and integration with Regional and Global business development teams will be key, and the role will require strong focus on innovation, customer satisfaction, team leadership and managing key strategic Regional accounts.In addition he/she will be tasked with maintaining and growing the existing book of business for the defined regional accounts through successful contract renewal strategies and addressing scope change opportunities commercially within the existing business. Responsibilities:Lead the creation, implementation, and oversight of a comprehensive business development and sales strategy for the Freight Forwarding capability for our client. This includes identifying new market opportunities, cultivating customer relationships, and driving sales growth to achieve and exceed revenue targets. Ensure strategic alignment with organizational goals and maintain a competitive edge in the market through innovative solutions and effective execution.Lead the development and implementation of trade lane strategies and products, and ensure multiple regional interactions and integration. Oversee the discovery, planning, and execution of these strategies and creating, defining, and monitoring key initiatives.Ensure that external regions are aligned to the trade lane strategies and multi-regional trade lane teams are established to drive aligned outcomes.Design and develop solutions for products that enable increased trade across the Region, and deploy sales teams and/or industry vertical solution teams accordingly.Develop strategies and solutions that enable FF to become the integrating capability across both regions and capabilities within regions – measurement of share of wallet captured for FF customers must increase 9through the development of cross selling strategies)Integrate sales and operations planning within the SSA Freight Forwarding capability, and also with the broader SSA commercial and global commercial teams to ensure we drive the SSA end-to-end strategy and optimise the sales teams that we have in place.Oversee the accurate and timely reporting of business development and sales performance metrics. This includes preparing regular reports, analyzing data to identify trends, and providing actionable recommendations to sales teams and other stakeholders to inform strategic and operational decision-making and ensure alignment with business objectives.Oversee and provide guidance to branch level sales teams, leveraging their data and insights to develop and refine products and solutions that align with market demands and drive business growth.Foster and maintain collaborative relationships across departments and external stakeholders to align business development and sales strategies with organizational objectives. Drive cross- functional teamwork to enhance market penetration, customer satisfaction, and revenue growth.Act as the Develop and distribute a monthly trade lane pack containing critical insights for the sales team.Identify and analyze specific products, trade flows, and customer data in monthly reports to facilitate regional connectivity and strategic planning.Act as custodian for SSA trade lane data and ensure the accuracy and relevance of data through regular maintenance and updates to support informed strategic decision-making. Develop and distribute a monthly trade lane pack containing critical insights for relevant stakeholders and sales teams.Meet and exceed financial growth targets for the assigned industry verticals, countries and expand our geographic and solutions offering footprint with these accounts across our client's service portfolio.Identify and develop relationships with key decision makers at all levels within a customer.Maintain understanding of customers’ expectations relative to operational solutions, costs and results.Understand the customer's business (strategically, operationally, financially).Understand the customer's buying process and identify all influences, intimately understanding their requirements.Maintain an up-to-date pipeline of current and future opportunities, quantifying number of opportunities, value of the opportunity and managing the probability to win.Coordinate RFQs for new business opportunities and renewals of existing business with assigned accounts engaging other functions as required and own the commercial relationship and contract negotiations.Follow the internal commercial process, procedures and thresholds.Support commercial, pricing and freight desk functions.Partners with colleagues in other regions on broader opportunities for select customers.Lead the our client's HR agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with policies and proceduresDrive the development of a healthy, high performance culture across the Commercial capability, in alignment with our client's cultural objectives.Lead the our client's Technology agenda, including key digital projects such as defining and supporting the implementation of best-in-class commercial/sales processes and systems (e.g. CRM – Customer Relationship Management, etc.).Ensure, contribute and manage the implementation of continuous improvement, health, safety and sustainability best practice projects relevant to the Commercial capability.Interpret and ensure compliance to relevant regulatory requirements.Requirements:QUALIFICATIONSBachelor’s degree or equivalent in business administration for Freight Forwarding and LogisticsProven track record of having consistently achieved on a sales quota at a relevant scale EXPERIENCEHave a minimum of 8 years’ experience within the transport, logistics, or freight forwarding industry, or similar service industrySignificant sales experience • Leading and managing a teamWork experience in Africa for at least 5 yearsExperience in Freight Forwarding Industry across multiple verticalsExposure to and working knowledge of all facets of contractual requirements SKILLSBusiness Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trends. In-depth understanding of the freight forwarding and logistics industry, including knowledge of international trade regulations, shipping practices, and market dynamics.Strategic Thinking: Ability to develop and implement strategic business development plans that align with company objectives and market trends, including identifying growth opportunities and competitive positioning.Sales Leadership: Strong leadership skills to effectively manage and motivate sales teams across multiple locations, setting clear goals, providing coaching, and driving performance to achieve revenue targets.Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision- makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation & profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.Strong communication skills - You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.Problem solving - You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it. • Exceptional critical thinking skills - you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful, and incredibly organised.Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.Confidentiality - You consider and protect the confidentiality of company data at ALL times.IT skills - You are highly proficient in the full Microsoft Office Suite: Word, Excel and PowerPoint.Flexibility to travel - You are ready to travel between 40 - 50% of the time. Languages - You speak and write fluent English – additional languages are a bonus. 

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63 administration Jobs found

Sales Representative

Digital Delivery and Innovation Lead

Data Engineer

Account Manager

Customer Experience Manager

Branch Sales Manager-Rest of Maharashtra and MP

Business Head - OTC Brands

ServiceNow Consultant

Junior Counsel

Head of Commercial – Freight Forwarding

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63 administration Jobs found

Sales Representative

Digital Delivery and Innovation Lead

Data Engineer

Account Manager

Customer Experience Manager

Branch Sales Manager-Rest of Maharashtra and MP

Business Head - OTC Brands

ServiceNow Consultant

Junior Counsel

Head of Commercial – Freight Forwarding

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.