Supplier Quality Engineer

Sales Manager - DRC

Sales Executive - Kenya

Sales Executive - Tanzania

Sales Account Executive - Uganda

Manager, Industrial and Employee Relations

Key Account and E-Commerce Manager

Sr. Analyst – Enterprise Systems

HR Manager

DevSecOps Engineer

Responsibilities: <ul><li>Act as a single-point-of-contact for topics and issues related to supplier quality within the Heredia, Costa Rica facility.</li><li>Lead supplier-related activities to ensure incoming quality is proactively planned, prepared, and ensured in advance before production part is approved and released.</li><li>Continually improve supplier performance through coaching, training, consequence enforcement, supplier awards and motivation, supplier restriction and disqualification, etc.</li><li>Measure and communicate supplier performance to those suppliers and the organization.</li><li>Evaluate, qualify, approve appropriate new, competitive suppliers (including search for new suppliers), in collaboration with the procurement teams.</li><li>Review and approve/reject/amend supplier Production Part Approval Process (PPAP) submissions for new product releases and qualifying changes to existing components.</li><li>Monitor quality data within the operating systems to ensure data accuracy and develop reporting systems to accurately document and record supplier trends and performance.</li><li>Periodically monitor quality specifications to ensure supplier compliance.</li><li>Work with engineering to clarify and change specifications regarding incoming goods when necessary.</li><li>Clearly communicate (and enforce) company requirements and expectations to suppliers.</li><li>Solicit, drive, monitor, review, approve, and validate containment/corrective/preventive actions by suppliers.</li><li>Facilitate supplier quality roadmaps leading to improved supplier performance.</li><li>Conduct process and system audits of suppliers and maintain working knowledge of ISO and TS quality system requirements.</li><li>Serve as Supplier Quality Lead / SME during internal audits and 3rd party inspections/audits (FDA, BSI).</li><li>Chair QBRs (Quarterly Business Reviews) with key suppliers.</li><li>Validate manufacturing and supplier processes, including activities associated with equipment installation qualification (IQ), operational qualification (OQ), and performance qualification (PQ).</li><li>Interact with cross-functional teams to resolve supplier-related quality issues.</li></ul> Requirements: Qualifications &amp; Background: <ul><li>Bachelor’s degree in Process Engineering, Manufacturing Engineering, or other engineering discipline plus 5+ years’ experience in a manufacturing environment.</li><li>Working knowledge and understanding of the Food and Drug Administration (FDA) 21 CFR 820 and International Organization for Standardization (ISO) – ISO 13485 and ISO 14971.</li><li>Bilingual (English / Spanish).</li><li>Experience in a Supplier Management role.</li><li>Experience conducting quality audits in a manufacturing environment.</li><li>Lean Six Sigma Green Belt Certification.</li><li>Proficiency in Microsoft Office.</li><li>Strong problem-solving and analytical skills for compiling and analyzing data.</li><li>Knowledge of DOE, SPC, Gage R&amp;R, and sampling plans.</li><li>Effective time management skills, applied to fast-moving and high-pressure environments.</li><li>Ability to work independently with little or no supervision, as well as in teams.</li><li>Willingness to travel (approximately 10%) to visit suppliers.</li></ul>

Responsibilities: Revenue and Margin Delivery: <ul><li>Achieve and exceed budgeted volumes and margins as per annual sales plan targets</li><li>Drive aggressive revenue growth through systematic customer acquisition, identifying and converting new accounts across all market segments</li><li>Expand business with existing customers by increasing wallet share, and deepening customer penetration through strategic account planning and relationship management</li><li>Develop and maintain a robust new customer portfolio through targeted prospecting, lead generation, market mapping, and conversion of qualified opportunities into active revenue-generating accounts</li><li>Implement customer retention strategies to minimize churn, protect revenue base, and ensure long-term sustainable relationships with key accounts</li><li>Protect and enhance profit margins through disciplined pricing strategies, value-based selling and resistance to margin erosion in competitive situations</li><li>Negotiate favorable commercial terms with customers that balance volume commitments with margin integrity, ensuring every deal contributes positively to bottom-line profitability</li></ul> Business Performance: <ul><li>Propose strategic market shifts to meet agreed budgets</li><li>Provide market intelligence insights through proactive engagement with contacts</li><li>Share critical information with management regarding strategy, new projects, and market opportunities</li><li>Build and maintain professional relationships with government agencies, statutory authorities, trade groups, business forums, and industry associations</li><li>Implement timely delivery of solutions according to customer needs and objectives</li><li>Conduct sales forecasting aligned with market dynamics and coordinate with Supply team for effective S&amp;OP processes</li></ul> Stakeholder Management: <ul><li>Develop and maintain strong relationships with internal and external stakeholders</li><li>Maintain close working relationships with supply and logistics teams for proper product planning</li><li>Collaborate with Head of Supply and Distribution, Operations Manager, and Business Development</li><li>Manager to translate business strategy into specific objectives and KPIs</li><li>Facilitate regular communication and reporting on sales, debtors, and collections</li></ul> Requirements: Education and Qualification&nbsp; <ul><li>Bachelors degree in Marketing, Commerce, Sales Management, or related business field</li><li>Masters degree in Business Administration (MBA), Marketing, or related field is preferred</li><li>Professional sales certifications, strategic account management training, negotiation skills certifications, or industry-specific qualifications is an added advantage</li><li>At least 6-8 years of progressive sales experience in the oil and gas industry, petroleum products distribution or related B2B industries</li><li>Demonstrated experience managing a diverse customer portfolio</li><li>Deep understanding of the Kenyan oil and gas market, including market structure, key players, competitive landscape, and regulatory environment</li><li class="ql-align-justify">Track record of successfully managing tenders, RFPs, and complex procurement processes with government entities and large corporate accounts</li></ul>

Responsibilities: Sales Execution: <ul><li>Execute sales plans and achieve individual volume and margin targets as assigned</li><li>Identify, prospect, and acquire new customers within assigned territory or product portfolio</li><li>Maintain and grow sales volumes from existing customer accounts through regular engagement and relationship building</li><li>Conduct customer visits, product presentations, and negotiations to close sales deals</li><li>Prepare quotations, sales proposals, and contracts in accordance with company pricing and approval guidelines</li><li>Monitor customer orders and coordinate with supply and logistics teams to ensure timely delivery</li><li>Maintain accurate and up-to-date customer records and sales data in the companys sales management system</li></ul> Customer Relationship Management: <ul><li>Build and maintain strong professional relationships with customers to ensure satisfaction and loyalty</li><li>Respond promptly to customer inquiries, concerns, and requests for information</li><li>Conduct regular follow-ups with customers to identify additional needs and opportunities</li><li>Gather customer feedback and market intelligence to share with the Sales Manager</li><li>Support debt collection activities by maintaining communication with customers on payment terms and following up on overdue accounts</li></ul> Market Intelligence and Reporting: <ul><li>Gather and report market intelligence including competitor activities, pricing trends, and customer needs Provide regular sales reports including achievements against targets, pipeline updates, and customer feedback</li><li>Participate in industry events, trade shows, and networking opportunities to promote the company and identify business opportunities</li><li>Monitor stock levels and product availability in assigned territory</li></ul> Compliance and Administrative Duties: <ul><li>Adhere to all company policies, procedures, and standard operating practices related to sales operations</li><li>Follow credit management and sales approval processes as outlined in company procedures</li><li>Ensure all sales documentation is complete, accurate, and submitted in a timely manner</li><li>Maintain compliance with legal and regulatory requirements in all sales activities</li><li>Complete required sales training and professional development programs</li></ul> Requirements: Education and Qualification: <ul><li>Bachelors Degree in Commerce, Marketing, Business Administration, or related field</li><li>At least 2 years of sales experience, preferably in the Oil Industry or related B2B sector</li><li>Computer literate with proficiency in MS Office applications and CRM systems</li><li>Valid drivers license and willingness to travel within assigned territory</li><li>Strong communication and interpersonal skills</li><li>Basic understanding of credit management and commercial terms</li><li>Self-motivated with ability to work independently and as part of a team</li></ul>

Responsibilities: Sales Execution: <ul><li>Execute sales plans and achieve individual volume and margin targets as assigned</li><li>Identify, prospect, and acquire new customers within assigned territory or product portfolio</li><li>Maintain and grow sales volumes from existing customer accounts through regular engagement and relationship building</li><li>Conduct customer visits, product presentations, and negotiations to close sales deals</li><li>Prepare quotations, sales proposals, and contracts in accordance with company pricing and approval guidelines</li><li>Monitor customer orders and coordinate with supply and logistics teams to ensure timely delivery</li><li>Maintain accurate and up-to-date customer records and sales data in the companys sales management system</li></ul> Customer Relationship Management: <ul><li>Build and maintain strong professional relationships with customers to ensure satisfaction and loyalty</li><li>Respond promptly to customer inquiries, concerns, and requests for information</li><li>Conduct regular follow-ups with customers to identify additional needs and opportunities</li><li>Gather customer feedback and market intelligence to share with the Sales Manager</li><li>Support debt collection activities by maintaining communication with customers on payment terms and following up on overdue accounts</li></ul> Market Intelligence and Reporting: <ul><li>Gather and report market intelligence including competitor activities, pricing trends, and customer needs Provide regular sales reports including achievements against targets, pipeline updates, and customer feedback</li><li>Participate in industry events, trade shows, and networking opportunities to promote the company and identify business opportunities</li><li>Monitor stock levels and product availability in assigned territory</li></ul> Compliance and Administrative Duties: <ul><li>Adhere to all company policies, procedures, and standard operating practices related to sales operations</li><li>Follow credit management and sales approval processes as outlined in company procedures</li><li>Ensure all sales documentation is complete, accurate, and submitted in a timely manner</li><li>Maintain compliance with legal and regulatory requirements in all sales activities</li><li>Complete required sales training and professional development programs</li></ul> Requirements: Education and Qualification&nbsp; <ul><li>Bachelors Degree in Commerce, Marketing, Business Administration, or related field</li><li>At least 2 years of sales experience, preferably in the Oil Industry or related B2B sector</li><li>Computer literate with proficiency in MS Office applications and CRM systems</li><li>Valid drivers license and willingness to travel within assigned territory</li><li>Strong communication and interpersonal skills</li><li>Basic understanding of credit management and commercial terms</li><li>Self-motivated with ability to work independently and as part of a team</li></ul>

Responsibilities: Grievance &amp; Compliance Leadership: <ul><li>Lead end-to-end employee misconduct investigations (preliminary and detailed), ensuring fairness, consistency, and legal compliance across all cases.</li><li>Own full disciplinary lifecycle: recommend actions, approve issuance of show cause/warning/dismissal letters, and maintain robust, auditable records.</li><li>Drive periodic compliance audits across contract labor suppliers (security, canteen, uniform vendors) and ensure timely corrective action on non-conformities.</li><li>Conduct due diligence and performance reviews of foreign operator agencies; submit data-driven recommendations for contract renewals or terminations.</li></ul> Policy &amp; Process Ownership: <ul><li>Manage centralized document control for all HR policies, procedures, and operational guidelines — ensuring accessibility, version control, and alignment with evolving legal standards.</li><li>Design and deliver compliance training programs for managers and employees, covering HR policy, performance management, and labor law essentials.</li><li>Act as the go-to subject matter expert on employment law, IR best practices, and grievance resolution frameworks.</li></ul> Union Engagement &amp; Strategy: <ul><li>Lead plants transition into a unionized environment: educate leaders and HR on union dynamics, negotiation frameworks, and collaborative engagement models.</li><li>Build and sustain a constructive union relationship — balancing business needs with employee representation through regular dialogue, transparency, and mutual respect.</li><li>Anticipate union-related risks and opportunities; advise leadership proactively on IR positioning and response strategies.</li><li>Drive union readiness programs, including leadership coaching, communication protocols, and scenario planning.&nbsp;</li></ul> Canteen Management: <ul><li>Lead vendor governance for contract labor and canteen operations. Monitor service levels, hygiene, and employee satisfaction; drive timely audits, feedback loops, and improvements.</li></ul> Hostel &amp; Foreign Worker Management (End-to-End): <ul><li>Manage full lifecycle of foreign worker operations: manpower planning, documentation, immigration processes, hostel inspections, welfare coordination, and compliance with regulatory and internal standards.</li><li>Ensure foreign workers are treated with dignity and respect; champion human rights standards and ethical labor practices.</li><li>Coordinate with embassies, Ministry of Home Affairs, Department of Immigration, and labor agencies to ensure seamless processes and timely resolution of issues.</li><li>Oversee hostel living conditions, safety, and welfare programs; act as the primary point of contact for foreign worker concerns.</li></ul> Compliance Audits &amp; Risk Management: <ul><li>Lead and coordinate audits related to labor compliance, human rights, and ethical sourcing across all third-party providers.</li><li>Ensure the plant is audit-ready at all times; track and close findings with urgency and rigor.</li><li>Stay current on evolving labor regulations and proactively adjust policies and practices to mitigate risk</li></ul> Requirements: <ul><li>Bachelors degree in Human Resource Management, Business Administration, Industrial Relations, or related discipline.</li><li>7–10 years of HR experience, with deep exposure to industrial relations, employee relations, labor law, and HR compliance—preferably in a manufacturing, unionized, or FMCG environment.</li><li>Proven track record of managing complex disciplinary cases, union negotiations, and IR matters with sound judgment and integrity.</li><li>Strong working knowledge of Malaysian labor law, Employment Act, Industrial Relations Act, and related regulations.</li><li>Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint); able to prepare reports, dashboards, and present findings with clarity.</li><li>Familiar with HR systems, documentation best practices, and audit standards.</li><li>Excellent stakeholder management and interpersonal skills; able to influence, negotiate, and build trust across all levels—from frontline employees to senior leaders.</li></ul>

Role Desscription: <ul><li>The key account and e-commerce manager is responsible for driving the execution of brand and commercial strategies across digital sales channels, ensuring excellence in online presence, promotion and conversion.</li><li>This role acts as the key interface between marketing, sales and eRetailers, translating brand &amp; commercial objectives into shopper-centric initiatives that enhance visibility, engagement, and sell out performance in the digital environment.</li></ul> Responsibilities: <ul><li>Connecting with distributors to drive sales in pure e-commerce players (Lazada, Shopee etc).</li><li>Ensure excellence in execution in e-commerce across pure players and also retail e-commerces.</li><li>Omnichannel execution. Ensure 360 activation of IMC in e-commerce platforms across focus markets in SSEA.</li></ul> Key Accountabilities <ul><li>Digital Channel Strategy Execution: translate brand and sales strategies into tailored online plans for each digital customer (marketplaces, B&amp;C, quick commerce). Align and execute commercial calendars, launches, and campaigns in collaboration with Sales and Marketing teams.</li><li>% of planned activities executed according to the digital commercial calendar.</li><li>Internal alignment score with Sales and Marketing (e.g., internal NPS or feedback in JBP sessions).</li><li>Number of campaigns successfully launched by channel/platform.</li></ul> <ul><li>Visibility and Conversion: Ensure best-in-class product content, imagery, and search optimization across all eRetail platforms.</li><li>Deploy digital trade initiatives (e.g., banners, activations, product sampling) to increase brand visibility and conversion.</li><li>Share of Search (SoS) for top keywords per platform.</li><li>Conversion Rate (CVR) by priority product and platform.</li><li>% of planned digital assets (e.g., banners, feature slots) executed on time.</li></ul> <ul><li>Promo &amp; Investment Planning: Coordinate digital promotional mechanics in line with budget, ROI, and brand guidelines.</li><li>Monitor competitive pricing and promotions to adjust plans accordingly.</li><li>ROI of promotional campaigns (% return on investment).</li><li>Budget adherence rate (% of trade digital budget spent as planned).</li><li>Sell-out growth during promotional periods (vs. pre-promo baseline or LY).</li></ul> <ul><li>Performance Analysis &amp; Reporting:</li><li>Track and analyze key performance indicators (e.g., sell-out, share of shelf, conversion rates, media ROI).</li><li>Generate actionable insights to optimize future campaigns and investments.</li><li>Accuracy of reported data (target: &lt;5% margin of error).</li></ul> <ul><li>Content &amp; Assortment Management:</li><li>Maintain accurate and complete product information, ensuring consistent presence across platforms.</li><li>Support in defining digital assortment priorities and product visibility strategies by platform.</li><li>% of SKUs with compliant, high-quality content live on each platform.</li><li>Time to market for new product content.</li><li>Assortment compliance rate per retailer (e.g., % of priority SKUs listed).</li></ul> Requirements: <ul><li>Experience Capability.</li><li>Graduation Complete.</li><li>MBA (Differential).</li></ul> Language <ul><li>Advanced English</li></ul> Discipline of Knowledge. <ul><li>Administration, Economics, Marketing</li></ul> Specific knowledge of the team you lead. <ul><li>Previous experience in FMCG Industries in E-commerce or in pure e-commerce players.</li><li>Proficiency in Excel and Power Point.</li><li>Project management.</li><li>Knowledge of Tableau (BI and Dashboards) or programming language.</li></ul> Organization <ul><li>Analytical – Working with data Management.</li></ul> Communication <ul><li>Teamwork.</li><li>Resilience and self-motivation.</li><li>Logical reasoning.</li><li>Ability to prioritize and sense of urgency.</li><li>Ability to execute.</li></ul>

Responsibilities: <ul><li>Configure, implement, enhance, support, and test applications supporting global SAP Finance functions.</li><li>Develop and improve a new global SAP S4 template, with a rollout planned over the next 3–5 years.</li><li>Participate in SAP implementation projects, focusing on Finance and Controlling areas and integration points with logistics modules (SD/MM/PP).</li><li>Prepare and execute master data and transactional data migration activities.</li><li>Define Finance data standards and governance rules.</li><li>Provide training to business and project teams as required.</li><li>Identify, evaluate, and implement opportunities to improve systems and procedures, including documenting business requirements, designing, and implementing solutions.</li><li>Prepare development specifications and collaborate with technical experts to design and test new programs or changes to existing programs. Serve as a project lead on SAP projects as required.</li><li>Work closely with all levels of staff within shared service finance and Business Unit (BU) controlling organizations.</li><li>Collaborate with the external AMS provider to continuously improve services for our client SAP ECC platforms and S4 system.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Information Systems, Business Administration with a Finance concentration, or equivalent experience.</li><li>Experience in SAP S4 with a complete project cycle.</li><li>Experience in SAP ECC Finance and Controlling.</li><li>Ability to work independently while meeting shifting deadlines.</li><li>Strong interpersonal skills to interact with staff and management at various levels.</li><li>Ability to understand and translate business needs into technical solutions.</li><li>Project management skills.</li><li>Strong analytical skills to investigate user issues and provide resolutions.</li><li>Ability to adapt to changing user requirements and business environments.</li></ul>

Responsibilities: <ul><li>Lead the HR function at the site to support business objectives and compliance with HR best practices.</li><li>Serve as a trusted advisor to site leadership on workforce planning, employee relations, and organizational development.</li><li>Partner with corporate HR, Quality, EHS, and Operations to align policies, procedures, and culture-building initiatives.</li><li>Initiate and nurture a positive employee relations environment through coaching, communication, and conflict resolution.</li><li>Ensure compliance with federal, state, and local labor laws, as well as cGMP and safety-related employee policies.</li><li>Maintain accurate and confidential employee records, including training and medical surveillance, in cooperation with the EHS Lead.</li><li>Develop, implement, and manage the Learning Management System (LMS) for GMP and technical training.</li><li>Implement employee engagement strategies to nurture a culture of integrity, teamwork, and compliance.</li><li>Administer compensation and benefits programs, including health, retirement, and wellness plans</li><li>Manage payroll coordination with Finance team.</li><li>Monitor and report on key HR metrics (e.g. headcount, turnover, training compliance, absenteeism, engagement)</li><li>Lead the annual organizational review and individual development program.</li></ul> Key Stakeholders: Internal: <ul><li>Site Leadership Team (Operations, Quality, Engineering, Warehouse, Finance, EHS)</li><li>Corporate HR</li><li>Manufacturing and Technical Services Teams</li><li>Validation and Project Management Teams</li></ul> External: <ul><li>FDA and other regulatory agencies</li><li>Third-party auditors and certifying bodies</li><li>External HR service providers</li><li>Customers and business partners</li></ul> Requirements: <ul><li>Bachelor’s degree in human resources, Business Administration, or related field (Master’s or HR certification preferred).</li><li>Minimum 5–10 years of progressive HR experience, including at least 3 years in a manufacturing or GMP-regulated environment and 3 years on site leadership team (pharma, biotech, or medical device strongly preferred).</li><li>Experience supporting high-growth or startup operations is highly desirable.</li></ul> Skills / Competencies: <ul><li>Strong understanding of HR compliance, labor laws, and best practices.</li><li>Demonstrated ability to build HR systems, processes, and policies from the ground up.</li><li>Demonstrated ability to improve HR systems and drive improved engagement and performance.</li><li>Excellent interpersonal, communication, and problem-solving skills.</li><li>Comfortable working in a fast-paced, evolving environment where agility and adaptability are key.</li><li>Strong leadership presence with demonstrated ability to build high-performing teams and compliance culture.</li><li>Effective communication, collaboration, and influencing skills across multiple stakeholders.</li></ul>

Responsibilities: <ul><li>﻿Support and maintain Kubernetes environments.</li><li>Design, implement, and maintain the infrastructure and deployment pipelines to support the development and deployment of our applications. </li><li>Collaborate with software engineers, system administrators, and other team members to identify and implement efficient and reliable solutions. </li><li>Automate processes and tasks to improve efficiency and scalability. </li><li>Provide technical support and assistance to the development team. </li><li>Monitor, analyze, and optimize system performance, ensuring high availability, scalability, and security. </li><li>Timely respond to incidents. </li><li>Maintain and enhance the security of our infrastructure, applications, and systems, ensuring compliance with industry best practices and regulatory requirements. </li><li>Provide On-call Weekly/Weekend off-hour L3-4 support on a rotational schedule with other team members.</li></ul> Requirements: <ul><li>6+ years of hands-on experience in DevSecOps or a similar role.</li><li>Strong knowledge of cloud platforms such as Azure and GCP and their security features.</li><li>Strong knowledge of SDLC, CI/CD pipelines, and infrastructure automation.</li><li>Strong knowledge of CI/CD tools such as Azure DevOps or an equivalent.</li><li>Confident knowledge of IaC approach, testing techniques and strong hands-on experience with infrastructure management tools such as Terraform.</li><li>Good understanding of Configuration Management and hands-on experience with CM tools such as Ansible.</li><li>Strong understanding of networking concepts, including the OSI model (protocols, etc.).</li><li>Expertise in system administration for both Linux and Windows environments.</li><li>Ability to comprehend the objectives of a task, propose and advocate for solutions, and successfully implement them.</li></ul>

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37 administration Jobs found

Supplier Quality Engineer

Sales Manager - DRC

Sales Executive - Kenya

Sales Executive - Tanzania

Sales Account Executive - Uganda

Manager, Industrial and Employee Relations

Key Account and E-Commerce Manager

Sr. Analyst – Enterprise Systems

HR Manager

DevSecOps Engineer

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37 administration Jobs found

Supplier Quality Engineer

Sales Manager - DRC

Sales Executive - Kenya

Sales Executive - Tanzania

Sales Account Executive - Uganda

Manager, Industrial and Employee Relations

Key Account and E-Commerce Manager

Sr. Analyst – Enterprise Systems

HR Manager

DevSecOps Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.