Manager I - R&D Product Development Engineering

Sales Manager

Customer Service Representative

Director, Advanced Packaging Disruptive Technology

Process Engineering Manager (Electroplating)

Assistant Vice President - Principal Engineer

VP, IS Risk - Assurance

Senior Executive - Collections

Role Description: <ul><li>Automotive Industry offers products for vehicle electrification systems like chassis systems, convenience applications, driver information, infotainment solutions, miniaturization solutions, motor and powertrain applications etc.&nbsp;</li><li>The client Automotive BU is focused on developing new and improved vehicle architecture approaches to efficiently address these challenges in Connectivity from power to propulsion and safety.&nbsp;</li><li>The Manager R&amp;D Product development contributes to the development of organizational strategy and supports in implementation of operational plans.</li><li>Being part of Product development team responsible to develop for new products and sustenance of existing product lines of Automotive business unit of client.</li><li>This position drives development of PCB connectors for automotive applications including Board to Board, Wire to Board and Flex to Board connectors.</li></ul> Responsibilities: <ul><li>Managing experienced professional and/or supervisors who exercise independence in their assignments and providing them with the required guidance and also be a strong technical contributor.</li><li>Providing strategic leadership to foster growth of the business.</li><li>Interacting and cooperating with multiple organizational levels to meet schedule and technical expectations.</li><li>Administrating schedules and ensuring performance requirements.</li><li>Providing knowledge of engineering tools such as Creo, etc. and product domain expertise in multiple projects.</li><li>Assist Inside Device Connectivity (InDeCo) engineering teams with New Product Developments across a range of projects and executing on cost optimization/reduction (VA/VE) opportunities for the business.</li><li>Preparing design verification test plans, Design &amp; Process FMEAs.</li><li>Successfully facilitate transfer and support of new product introduction (NPI) into high volume manufacturing.</li><li>Contributing to technical function initiatives across various initiatives.</li><li>Reverse Engineering and benchmarking of competitor products.</li><li>Support product environmental compliance and approvals for all new products and platforms as required by our customers.</li><li>Be a strong technical partner and provide support to Product management teams.</li><li>Attend/support customer meetings, technology days and site visits as required.</li></ul> Requirements: <ul><li>Master’s degree in mechanical engineering or equivalent is preferred with minimum 8 years of experience in related fields.</li><li>Mechanical or equivalent engineering Degree with minimum 10 years of related product development experience.&nbsp;</li><li>Experience with product design of PCB Connector such as Board to Board, Flex to Board, Wire to Board is essential.</li><li>Knowledge in product design of plastic, terminals (sheet metal), fine pitch connectors, rubber components.</li><li>Working knowledge of driving diversity and inclusion, customer/market focus, result orientation, managing multiple priorities, envisioning the future, coaching and developing people and collaborating across boundaries</li><li>Extensive experience executing plans in a disciplined way and in holding people accountable.</li><li>Organized, methodical and self-motivated individual.</li><li>A person with the ability to achieve goals and the highest standards of performance in a dynamic fast paced environment.</li><li>Attention to detail and on time delivery.</li><li>Excellent judgment, timely and high-quality decision-making skills.</li><li>Proven ability to execute engineering deliverables.</li><li>Strong customer service mindset and mentality of delivering quality products and services on time and within company cost and profitability objectives.</li><li>Fluent communication skills facilitate collaboration with own team, customers, internal business leaders and technology leaders to create value.</li><li>Individual must be self-motivated, have strong planning skills and be able to deal with and balance multiple competing priorities.</li></ul> Functional: Mandatory: <ul><li>Working knowledge of product development (Processes, Approaches, Tools and Techniques) &amp; Validation</li><li>Working knowledge of manufacturing processes like injection Mold, plating, assembly &amp; High-speed stamping</li><li>Working knowledge to apply Six Sigma / DFSS methodology to design, development, and delivery of technology products and process.</li><li>Working knowledge in use of CAD systems (CREO Part modeling &amp; Sheet Metal)</li><li>Interpretation of simulation results &amp; translating into product design</li><li>Working knowledge in Design for Manufacturability (DFM) &amp; FMEA&nbsp;</li><li>Proficient in Tolerance stack-up and GD&amp;T</li><li>Ability to generate design concepts and solve design problems&nbsp;</li><li>Working knowledge in prototyping methods</li><li>Working knowledge in Manufacturing process (Molding / Stamping / Plating)</li><li>Understanding of linear and non-linear analysis</li><li>Working knowledge of product life cycle.</li><li>Basic Knowledge in quality tools (8D, Why Why analysis, Fish bone….)</li><li>Awareness of recognition &amp; protection of IP (intellectual property) features</li><li>Basic knowledge of PPAP documentation.</li></ul> Preferred: <ul><li>Knowledge of customer application&nbsp;</li><li>Experience in development of automotive signal and power connectors.</li></ul> Department specific: <ul><li>Exposure to PCB Connector design</li><li>Ability to understand specifications for validation as per US CAR / LV 214 / Similar Specification</li><li>Knowledge about crimping technologies, Ultrasonic welding technologies, Laser welding technologies</li></ul>

Role Description: <ul><li>We are seeking an experienced Sales Manager to drive profitable sales growth across Brazil for a global specialist manufacturer of technical solutions serving the tobacco and related industries.</li><li>The role combines new business development, key account management, market development and strategic sales planning.</li><li>The successful candidate will be expected t identify white-space opportunities, establish relationships with new customers, develop existing accounts and build a sustainable commercial pipeline.</li><li>This is a highly autonomous commercial role requiring someone who can operate confidently in a technical B2B environment, build credibility with customers and translate market intelligence into revenue opportunities.</li></ul> Responsibilities: Sales &amp; Business Development <ul><li>Develop profitable sales growth across Brazil.</li><li>Identify and develop new business opportunities.</li><li>Prospect and target priority customers and markets.</li><li>Establish relationships with prospects and convert opportunities into orders.</li><li>Manage the full sales cycle from initial enquiry through qualification, negotiation and order completion.</li><li>Develop and maintain strong relationships with key accounts.</li><li>Identify opportunities to increase revenue, profitability and customer lifetime value.</li><li>Identify opportunities for new products and solutions.</li></ul> Market Development <ul><li>Develop and implement the regional sales plan.</li><li>Identify underpenetrated markets, customer segments and white-space opportunities.</li><li>Conduct market segmentation and customer prioritisation.</li><li>Monitor market trends, competitor activity and pricing.</li><li>Develop customer and market intelligence to support commercial decision-making.</li><li>Identify opportunities to improve profitability, service and market penetration.</li><li>Work with internal teams to develop appropriate customer propositions.</li></ul> Key Account Management <ul><li>Develop and execute account strategies for key customers.</li><li>Engage with customers across relevant commercial and functional levels.</li><li>Coordinate with regional and global account teams.</li><li>Identify additional opportunities within existing customers.</li><li>Develop customer relationship and contact plans.</li><li>Monitor account performance against agreed plans and targets.</li><li>Coordinate internal resources to support customer requirements.</li></ul> Sales Performance &amp; Forecasting <ul><li>Manage the sales pipeline and opportunity tracker.</li><li>Maintain accurate sales forecasts and monthly reporting.</li><li>Track sales and profitability against budget and prior-year performance.</li><li>Monitor opportunity conversion and pipeline development.</li><li>Identify underperformance and implement corrective actions.</li><li>Work closely with customers and internal teams on demand forecasting.</li><li>Maintain accurate customer and opportunity information within CRM systems.</li></ul> Cross-Functional Collaboration <ul><li>Work closely with supply chain, customer service, technical and other internal teams.</li><li>Coordinate customer requirements through the relevant internal support functions.</li><li>Share market and customer knowledge with regional colleagues.</li><li>Support regional and global sales initiatives.</li></ul> Requirements: Essential Experience <ul><li>Bachelors degree, preferably in Business, Marketing, Finance or a related discipline.</li><li>Approximately 8–10 years of relevant B2B account management / technical sales experience.</li><li>Proven experience in a technical, solution-based or industrial B2B sales environment.</li><li>Demonstrated record of new business development and revenue growth.</li><li>Experience managing complex customer relationships and sales processes.</li><li>Strong understanding of sales, supply chain and customer-service processes.</li><li>Willingness to travel frequently internationally.</li></ul> Preferred Industry Experience Experience in one or more of the following would be particularly relevant: <ul><li>Tobacco / nicotine</li><li>Cigarette manufacturing</li><li>Tobacco-related materials</li><li>Filters</li><li>Packaging</li><li>Paper / specialty paper</li><li>Industrial components</li><li>Machinery / equipment</li><li>Other technical B2B industries</li><li>Skills &amp; Attributes</li><li>Strong commercial and analytical capability.</li><li>Excellent presentation and communication skills.</li><li>Strong relationship-building and influencing ability.</li><li>Self-motivated and entrepreneurial.</li><li>Comfortable developing new markets and customers.</li><li>Strong attention to detail and prioritisation skills.</li><li>Ability to manage multiple opportunities simultaneously.</li><li>Strategic and creative approach to business development.</li><li>Comfortable operating with limited market data and using customer/market intelligence to identify opportunities.</li><li>Strong customer orientation and commercial judgement.</li></ul> Languages: <ul><li>Fluent Portuguese and English required.</li><li>Spanish is an advantage.</li></ul>

Role Description: <ul><li>This position is in a fast-paced business environment for B2B customer support team, where in you will handle escalated customer care issues either through direct personal action or by escalating to the proper individual/department.</li><li>You will need to Coordinate with resources for the resolution of system related problems and provide specific feedback to other departments to aid all open issues.</li><li>This responsibility includes collaboration between both on site and virtual resources as necessary. You will also partner on the process improvement projects, developing training material, reports and lead implementation as necessary.</li></ul>&nbsp;Responsibilities:&nbsp;<ul><li>Order Management - Will handle import, exports and local customer’s, Sales order and planning process, i.e. order entry, daily schedule review, shipment processing, invoicing &amp; logistics coordination.</li><li>Commercial Management: maintaining price lists &amp; quotations of all accounts.</li><li>Sales Management: forecasting, pipeline analysis &amp; mapping sales performance.</li><li>Project management: Participate effectively in quality improvement projects and promote co-operative effort between all departments and internal customers.</li><li>Customer visits: leading harness makers to give necessary support where required including forecast fluctuation, shortage / expedition order support, returns, credit/debit &amp; Account Receivable&nbsp;</li><li>Management Reports: To support SCM &amp; demand controllers in collating information regarding orders, deliveries, fluctuation/shortages/increase in demand.</li><li>Stake holder management: To coordinate with global and local functions &amp; Support the manager &amp; Sales in activities to ensure an enhanced customer experience. This includes but is not limited to projects and tasks to enhance the order management &amp; fulfillment process, end to end alignment within cross functions to impart better customer service to stake holders</li><li>Situation handling: Evaluates situations that impact operations and decide level of support and response required.</li></ul> Requirements&nbsp; <ul><li>Any Graduate degree</li><li>3+ years of experience</li><li>Working experience in SAP &amp; MS office</li><li>Extensive transactional working experience in manufacturing industry under CS / Supply chain.</li><li>Experience of effective collaboration in multiple regional teams set up &amp; stake holder management</li><li>Previous experience from automotive / service industry preferred.</li></ul>

Role Description: <ul><li>This position is in a fast-paced business environment for B2B customer support team, where in you will handle escalated customer care issues either through direct personal action or by escalating to the proper individual/department.</li><li>You will need to Coordinate with resources for the resolution of system related problems and provide specific feedback to other departments to aid all open issues.</li><li>This responsibility includes collaboration between both on site and virtual resources as necessary. You will also partner on the process improvement projects, developing training material, reports and lead implementation as necessary.</li></ul>&nbsp;Responsibilities:&nbsp;<ul><li>Order Management - Will handle import, exports and local customer’s, Sales order and planning process, i.e. order entry, daily schedule review, shipment processing, invoicing &amp; logistics coordination.</li><li>Commercial Management: maintaining price lists &amp; quotations of all accounts.</li><li>Sales Management: forecasting, pipeline analysis &amp; mapping sales performance.</li><li>Project management: Participate effectively in quality improvement projects and promote co-operative effort between all departments and internal customers.</li><li>Customer visits: leading harness makers to give necessary support where required including forecast fluctuation, shortage / expedition order support, returns, credit/debit &amp; Account Receivable&nbsp;</li><li>Management Reports: To support SCM &amp; demand controllers in collating information regarding orders, deliveries, fluctuation/shortages/increase in demand.</li><li>Stake holder management: To coordinate with global and local functions &amp; Support the manager &amp; Sales in activities to ensure an enhanced customer experience. This includes but is not limited to projects and tasks to enhance the order management &amp; fulfillment process, end to end alignment within cross functions to impart better customer service to stake holders</li><li>Situation handling: Evaluates situations that impact operations and decide level of support and response required.</li></ul> Requirements:&nbsp;<ul><li>Any Graduate degree</li><li>3+ years of experience</li><li>Working experience in SAP &amp; MS office</li><li>Extensive transactional working experience in manufacturing industry under CS / Supply chain.</li><li>Experience of effective collaboration in multiple regional teams set up &amp; stake holder management</li><li>Previous experience from automotive / service industry preferred.</li></ul>

Responsibilities: Regional Sales Management Key Activities:&nbsp; <ul><li>Comprehensive understanding of customer’s market dynamic, regulatory environment, channel structure, segment trends, competitive environment and decision making network in Latin America.</li><li>Develop relationships with customers, prospects and participate in key customer meetings with Regional Sales team.</li><li>Identify and penetrate white-space markets where Our client has limited or no presence, creating a country-by-country access strategy for priority accounts, channels, and decision makers.</li><li>Generate new business and manage the full sales activity to maximize sales opportunities.</li><li>Engage with key accounts and maintain effective customer relationships.</li><li>Provide insights and updates on customers, prospects, market access barriers, competitor positioning, pricing and regional growth opportunities .</li></ul> Sales Planning and Market Development Key Activities: <ul><li>Promote our client value proposition and market presence in priority Latin America countries, with particular focus on underpenetrated and high-potential white-space markets.</li><li>Promote and sell our client solutions by establishing key contracts and developing relationships with target customers.</li><li>Build and maintain a regional stakeholder map covering manufacturers, converters, distributors, tobacco/nicotine industry contacts, packaging players, agents, and other relevant commercial stakeholders.</li><li>Generate new enquiries from existing customers, prospecting of new customers.</li><li>Identify and create new opportunities and pipelines to deliver growth in revenue and profitability.</li><li>Conduct customer preparation and market segmentation matrix</li><li>Perform market trend analysis and competitor activity in the region</li><li>Present relevant products and participate in regional sales meetings</li><li>Translate informal market signals into commercial strategies, including demand capture, customer education, channel selection</li></ul> Performance Management Key Activities: <ul><li>Monitor performance against the annual plan, pipeline targets, opportunity conversion and white space market entry and penetration through salesforce.</li><li>Monthly customers performance progress tracking against monthly forecast and budget&nbsp;</li><li>Work closely with customers to provide forecast and demand.</li><li>Create and execute actions to address underperformance and stimulate sales activity.</li><li>Identify underperformance root causes by country, account, channel, pricing, access, supply, or competitive factor, and execute corrective actions.</li></ul> Requirements: <ul><li>Existing commercial network in Latin America, ideally including tobacco manufacturers, packaging/converting companies, distributors, agents, or related industry stakeholders.</li><li>Experience in tobacco, nicotine, or adjacent regulated industries is strongly preferred. Candidates from tobacco leaf, cigarette manufacturing, filters, packaging, paper, machinery, distribution, or trade-marketing environments may be particularly relevant.</li><li>Bachelor’s degree (preferably in Engineering, Business, or Marketing).</li><li>10 years of industrial B2B technical sales experience.&nbsp;</li><li>Strong analytical, presentation, and communication skills.</li><li>Fluent in English and Spanish. Portuguese is a strong advantage.</li><li>Detail-oriented, self-motivated, and able to manage multiple priorities.</li><li>Willing to travel frequently.</li><li>Strong understanding of sales, supply chain, and customer service processes.</li><li>Creative and strategic thinker with a passion for business growth.</li><li>Comfortable operating in ambiguous markets where reliable data may be limited and where success depends on local intelligence, trusted relationships, persistence, and disciplined qualification.</li></ul>

Responsibilities: Disruptive Pathfinding &amp; Technology Strategy <ul><li>Define and execute long-range (N+2 and beyond) pathfinding roadmap for advanced packaging, identifying next inflection points in integration, interconnect, materials, and architectures.</li><li>Drive concept incubation and feasibility exploration for disruptive packaging approaches beyond existing platforms (e.g., novel interconnect schemes, heterogeneous integration architectures, advanced substrate innovations).</li><li>Evaluate emerging technology options and guide make/buy/partner decisions to establish differentiated capability ahead of industry adoption cycles.</li><li>Anticipate and define technology inflections aligned to AI, HPC, memory integration, chiplet ecosystems, and future system architectures.</li></ul> Innovation Leadership &amp; Team Building <ul><li>Build, lead, and inspire a world-class pathfinding and innovation team, fostering a culture of bold thinking, experimentation, and calculated risk-taking.</li><li>Instill an innovation-first mindset, encouraging teams to challenge existing assumptions and explore unconventional solutions.</li><li>Establish structured frameworks for idea generation, incubation, rapid prototyping, and down-selection.</li><li>Mentor technical leaders and create a pipeline of innovation talent capable of sustaining long-term differentiation.</li></ul> Customer &amp; Market-Driven Innovation <ul><li>Translate customer roadmaps, system architecture trends, and market inflections into actionable technology development strategies.</li><li>Engage deeply with key customers to identify latent needs and unmet challenges not addressed by current packaging solutions.</li><li>Drive creation of new product concepts and technology platforms that deliver step-function improvements in performance, cost, power, and scalability.</li><li>Position offerings to create clear value differentiation and long-term competitive advantage.</li></ul> Ecosystem Development &amp; Strategic Partnerships <ul><li>Build and lead a collaborative innovation ecosystem across materials suppliers, substrate vendors, OSATs, foundries, equipment partners, and research institutions.</li><li>Identify and activate disruptive partnerships that accelerate innovation cycles and enable early validation of emerging technologies.</li><li>Drive joint development programs and consortia engagement to shape industry direction and standards.</li></ul> Program Leadership &amp; Execution Governance <ul><li>Establish governance models for early-stage technology programs, balancing exploration with execution discipline.</li><li>Drive alignment across engineering, product, and business units to transition pathfinding concepts into development pipelines.</li><li>Develop executive-level narratives and decision frameworks to communicate technology trade-offs, investments, and strategic priorities.</li><li>Ensure learnings from early exploration are captured, scaled, and leveraged across the organization.</li></ul> Leadership Expectations <ul><li>Visionary Technology Leader: Anticipates industry disruption and defines future-state architectures ahead of the market.</li><li>Innovation Catalyst: Creates an environment where breakthrough ideas are generated, tested, and scaled.</li><li>Strategic Connector: Bridges customer roadmaps, internal capabilities, and ecosystem innovations into cohesive strategies.</li><li>Builder of Teams &amp; Culture: Attracts, develops, and retains top talent while fostering collaboration and accountability.</li><li>Decisive Change Agent: Operates effectively in ambiguity, making high-impact decisions with incomplete data.</li></ul> Requirements: <ul><li>15+ years of experience in semiconductor technology, including advanced packaging, front-end processing, or adjacent domains.</li><li>Demonstrated leadership in technology pathfinding, innovation strategy, or early-stage platform development.</li><li>Strong understanding of current advanced packaging technologies (D2W, RDL, CoWoS, TSV, etc), with the ability to think beyond existing paradigms.</li><li>Proven experience building and leading cross-functional or exploratory R&amp;D teams.</li><li>Ability to translate complex technology concepts into business impact and strategic direction.</li></ul>

Responsibilities: <ul><li>Manage engineers in utilizing techniques to characterize hardware, define methods and new technologies and apply them to characterize hardware, and/or perform hardware characterization on significantly complex systems for entire range of products</li><li>Manage, develop, plan and execute process engineering projects for entire range of products</li><li>Interact with key customers to resolve significantly complex process engineering issues for entire range of products</li><li>Develop and implement new technology, products and analytical instrumentation</li><li>Train, define and implement new methodologies, define and apply new technologies, and/or troubleshoot, perform Root Cause Analysis, and resolve significantly complex process engineering issues for entire range of products</li><li>Generate internal and external documentation for products, presentations and technical reports for integrated products and generate and/or validate process engineering specifications for integrated products</li><li>Contributes to market share gains through technology improvement</li></ul> Requirements: <ul><li>Bachelor’s, Master’s or PhD in Chemical Engineering, Materials Science, Chemistry, Electrical Engineering, or related field.</li><li>8+ years of semiconductor process engineering experience, including hands-on expertise in electroplating/electrochemical deposition technologies.</li><li>Strong knowledge of copper plating, wafer-level packaging, RDL, copper pillars, TSVs, and advanced packaging applications.</li><li>Proven experience leading process development, technology innovation, and product qualification in an R&amp;D environment.</li><li>Demonstrated people leadership experience, with the ability to develop and mentor engineering teams.</li><li>Expertise in process characterization, DOE, statistical analysis, troubleshooting, and root cause analysis.</li><li>Strong understanding of plating chemistry, deposition uniformity, defect reduction, and process optimization.</li><li>Experience collaborating with customers and cross-functional teams to resolve complex technical challenges.</li><li>Excellent communication skills with the ability to prepare technical reports, specifications, and executive presentations.</li></ul>

Responsibilities: <ul><li>Lead the design and architect solutions that meet SYF business requirements to deliver business value by enabling rapid innovation through modern software development practices and product delivery through rapid innovation and continuous integration. In-depth knowledge of credit application and web application platforms.</li><li>Perform Technology Alternate Assessment, create Proof-of-Concept (as necessary) Provides guidance and direction to product teams to ensure compliance with the standards and best practices Work collaboratively with Product Management and Platform Engineering teams during development, launch and continuing refinement of products iteratively</li><li>Lead Agile sprints as the technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create high performing and reliable application components.</li><li>Work with third party vendors to develop software and/or integrate their software into the companys products</li><li>Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack.</li><li>Maintain deep hands-on technical knowledge of evaluating trends in modern software development practices.</li></ul> Requirements: <ul><li>Bachelor’s degree and a minimum 7 years of experience with software engineering OR, in lieu of degree 9 years of experience with software engineering.</li><li>5+ years of applied Java experience</li><li>5+ years of hands-on experience in Credit Card Acquisition platform with ample knowledge in credit card application processing and decisioning systems.</li><li>Experience in Front End UI (JavaScript/Typescript) development and Backend Java programming.</li><li>Critical Thinking, creativity and problem-solving skills.</li><li>Strong analytical and problem-solving skills.</li><li>Excellence in technical communication with technical and non-technical peers.</li><li>Basic understanding of Artificial Intelligence.</li></ul>

Responsibilities: <ul><li>Oversee and execute end to end control assurance activities for all sub functions within Information Security</li><li>Formalize, Pilot and execute first line of defence (1LOD) assessments for Information Security to proactively identify risks to the business</li><li>Lead the client assessments program by liaising with internal client partners to ensure is meeting client expectations for Information Security Assessments and Audits</li><li>Collaborate with Sourcing and Legal teams to review third-party supplier contracts, ensuring contractual terms align with the defined scope of services and comply with applicable regulatory requirements and governance frameworks</li><li>Support execution of FedLine and other assessments by working with internal SMEs, Second and Third Line of defense teams</li><li>Support renewal of Cyber Insurance for the organization by working with insurance brokers and key internal stakeholders</li><li>Develop Financial Security Assurance specific security standards and procedures</li><li>Perform other duties and/or special projects as assigned.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Engineering or related field, with a minimum of 10+ years of experience in Information Security OR in lieu of the Bachelors degree, a minimum of 12+ years of experience in Information Security.</li><li>8+ years of progressive experience in information security, technology risk, security controls assurance, or audit, including 5+ years leading teams.</li><li>Good understanding of IS Risk Management Concepts</li><li>Strong working knowledge of IT related US Banking regulations &amp; industry best practices (NIST, PCI DSS, HIPAA, CRI etc.)</li><li>Demonstrated experience designing and executing control testing/assurance programs across multiple security domains</li><li>Exposure to working with external attack surface monitoring tools to partner with internal stakeholders to remediate external risk exposure to the organization</li><li>Proven ability to influence and partner across Information Security, Technology, Risk, Compliance, and Audit functions</li><li>Excellent executive communication skills—able to synthesize complex findings into clear, actionable insights.</li><li>Excellent interpersonal skills with ability to influence team members, management &amp; external groups</li><li>Self-motivated &amp; able to work independently or in a team environment &amp; work with virtual teams</li></ul>

Role Description: <ul><li>We are looking for an experienced Credit Manager to oversee credit management, accounts receivable and collections activities within a hospitality environment.&nbsp;</li><li>The role will be responsible for managing credit exposure, ensuring timely collections, improving cash flow and maintaining strong relationships with corporate and trade customers.</li><li>The ideal candidate will have strong experience in hotel/hospitality credit management, with a solid understanding of city ledger operations, credit assessment, receivables, ageing, collections and credit risk.</li></ul> Responsibilities: <ul><li>Manage the end-to-end credit control and Accounts Receivable function.</li><li>Oversee city ledger, corporate, travel trade and other receivable accounts.</li><li>Establish, review and monitor credit limits, payment terms and credit facilities.</li><li>Conduct credit assessments and evaluate the financial standing and payment history of customers.</li><li>Monitor AR ageing, overdue balances, DSO and credit exposure and take appropriate collection actions.</li><li>Develop and implement effective collection and recovery strategies to minimise bad debt and improve cash flow.</li><li>Follow up on outstanding payments and resolve billing discrepancies and customer disputes in collaboration with Sales, Finance and Operations.</li><li>Prepare regular AR, ageing, collection, DSO and credit-risk reports for management.</li><li>Monitor doubtful debts, provisions and potential credit risks.</li><li>Ensure accurate billing, account reconciliation, payment allocation and maintenance of the city ledger.</li><li>Work closely with Sales, Revenue, Front Office and Finance teams on credit-related matters.</li><li>Ensure compliance with company credit policies, internal controls and audit requirements.</li><li>Support process improvements and implementation of effective credit-control procedures and SOPs.</li><li>Lead, coach and develop the Accounts Receivable/Credit team where applicable.</li></ul> Requirements: <ul><li>6–8+ years of relevant experience in Credit Control, Credit Management or Accounts Receivable.</li><li>Strong experience within the hospitality / hotel industry is highly preferred.</li><li>Proven experience managing corporate and high-value customer accounts.</li><li>Strong knowledge of credit risk assessment, collections, AR ageing, DSO and bad debt management.</li><li>Experience with city ledger and hotel receivables.</li><li>Good understanding of credit policies, payment terms and credit-limit management.</li><li>Strong stakeholder-management and negotiation skills.</li><li>Ability to work closely with Sales, Finance and Operations teams.</li><li>Experience managing or mentoring a team would be an advantage.</li><li>Strong analytical and reporting skills.</li><li>Experience with Opera/SUN or similar hotel finance systems is advantageous.</li></ul>

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172 agile environment Jobs found

Manager I - R&D Product Development Engineering

Sales Manager

Customer Service Representative

Customer Service Representative

Sales Manager

Director, Advanced Packaging Disruptive Technology

Process Engineering Manager (Electroplating)

Assistant Vice President - Principal Engineer

VP, IS Risk - Assurance

Senior Executive - Collections

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172 agile environment Jobs found

Manager I - R&D Product Development Engineering

Sales Manager

Customer Service Representative

Customer Service Representative

Sales Manager

Director, Advanced Packaging Disruptive Technology

Process Engineering Manager (Electroplating)

Assistant Vice President - Principal Engineer

VP, IS Risk - Assurance

Senior Executive - Collections

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WhiteCrow is on a mission to connect companies with the best talent across the globe.