Supervisor II Assembly

Account Executive - Services

Product GTM lead

Sales Manager

Customer Account Manager

Responsibilities: <ul><li>To Plan and establish production work schedule to meet delivery times and best utilize company production capacity by releasing work orders.</li><li>Scheduling for materials and production in Coordination with staff throughout the company to ensure timely delivery to customers by obtaining agreement for product ship dates.</li><li>To take full responsibility of the shift in terms of management of staff, management of production and quality targets and to ensure the smooth running of the production processes, produced within the shift in line with the company’s quality systems, processes and procedures.</li><li>To demonstrate excellent people management skills to develop and motivate direct reporting staff and to ensure that Health and Safety rules and regulations are adhered during the shift in line with the companies Health and Safety policy.</li><li>Confer with other supervisors and managers to coordinate operations and activities within or between departments.</li><li>Monitor, measure, and report on production related process performance/KPI’s, general issues and ensure the team is self-managed (SMT) on problem solving and troubling shooting skills to identify root causes and take fast effective action to resolve the problems in hand.</li><li>Assist in maintaining stock rooms and inventory accuracy and participate in physical inventory counts.</li><li>Demonstrate customer centric approach and adherence to customer expectations to promote a positive company image.</li><li>Responsible for on-the-job training of directs. Play active role in the TEOA plan/Kaizen initiative to achieve plans for future growth within the company.</li><li>Set departmental process and link to ISO procedure.</li><li>Stake holder Management</li></ul> Requirements:&nbsp; Professional Experience <ul><li>5 to 7 Years of experience in the same field and industry.</li><li>Bachelor’s degree in mechanical or Electronics Engineering</li><li>Advanced skills with Microsoft Office, especially Excel</li></ul>&nbsp;Leadership Experience: <ul><li>Deep understanding and professional experience of people management.</li><li>Excellent communication and convincing skills</li><li>Self-driven and detail-oriented</li><li>Desire to solve problems with analytical thinking</li><li>Good at people management and execution skills</li><li>Strong organizational skills and a team player</li></ul>&nbsp;Project Experience: <ul><li>Expert in material and production planning.</li><li>Knowledge of SAP</li><li>Quality and Environmental Management System knowledge</li><li>Excellent people management skills to develop and motivate direct reporting staff and to ensure that Health and Safety rules and regulations are adhered to during the shift in line with the companys Health and Safety policy</li><li>Assist in maintaining stock rooms and inventory accuracy and participate in physical inventory counts.</li><li>Play an active role in the TEOA plan/Kaizen initiative to achieve plans for future growth within the company.</li></ul>&nbsp;Qualifications: <ul><li>Bachelor of Science or above degree and an engineering background.</li><li>Preferably Mechanical, Electrical/Electronics, and Industrial Engineer</li></ul>&nbsp;Other Requirements: <ul><li>3-5+ years’ experience as a practitioner as an Engineer.</li><li>Knowledge in Mechanical, Electrical, and Pneumatic drawings.</li><li>Solid understanding of health and safety regulations and practices.</li><li>Strong decision-making and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Computer literate with capability in email, MS Office, and related communication tools.</li><li>Knowledge in various machines from Stamping, Molding, Plating, and Assembly.</li></ul>

Responsibilities: Build Influential Relationships: <ul><li>Working with customers, channel partners, and account team members to meet business goals and objectives</li><li>using appropriate communication methods to influence others and establish relationships.</li></ul> Customer Focus: <ul><li>Supporting customers during the sales process; seeking and taking appropriate actions on customer requirements while balancing business needs</li><li>resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.</li></ul> Negotiate: <ul><li>Effectively exploring interests and options to reach outcomes that gain the agreement and acceptance of all parties by using legitimate data, objective criteria to support ones proposal.</li></ul> Critical Thinker: <ul><li>Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities</li><li>Taking courses of action based on sound analysis and judgment.</li></ul> Requirements: <ul><li>Graduate, Bachelors Degree</li><li>12+ years of sales experience in IT products or services sales</li></ul>

Responsibilities: <ul><li>Drive creation of Adoption Agreement Templates.</li><li>Create customer Positioning &amp; Targeting (segments, verticals, target audiences).</li><li>Create GTM Phased-Release Plan (segments, verticals, target audiences).</li><li>Create Proof Point &amp; Drive Proof Point Updates.</li><li>Create Sales &amp; Onboarding Content (Pitches, Feature Lists, &amp; Sales Guides) to showcase product values and competitive advantages that truly resonate with our customers.</li><li>Create Solutioning &amp; Support Content (non-technical solutioning, escalations, etc.).</li><li>Identify &amp; define requirements for technical documents needed for integration &amp; technical teams to drive adoption.</li><li>Define scalability requirements &amp; deliverables required of dependent teams.</li><li>Create Sales Playbook Content (Vertical, Use-Case, &amp; Segment).</li><li>Define requirements and validate effectiveness of enablement tools and systems.</li><li>Lead Sales Training &amp; Office Hours (merchant &amp; partner).</li><li>Support Marketing at scale.</li></ul> Requirements: <ul><li>Strong technical background with the ability to understand and discuss architectural concepts, prioritize feature trade-offs, and identify new opportunities with technical team members.&nbsp;</li><li>Excellent oral and written communication skills with the ability to adapt your message to the technical level of the audience.</li><li>Excellent analytical, problem-solving, and decision-making skills.&nbsp;</li><li>Proven ability to lead and influence cross-functional teams in a fast-paced environment.&nbsp;</li><li>Minimum of 4 – 8 years of relevant work experience and a Bachelors degree or equivalent experience.</li><li>MBA or advanced degree preferred.</li></ul>

Role Description: <ul><li>Reporting to the Regional Business Development Manager, Southern Corridor, the Sales Manager is responsible for developing and managing the country sales and marketing initiatives in line with Group strategy and ensure delivery of Plan/Budget Volumes, Margins and operational KPI’s in Zambia.&nbsp;</li></ul> Responsibilities: Financial: <ul><li>Achieve budgeted volumes and margins as per the annual Sales plans targets for Zambia.</li><li>Strict adherence to credit management as stipulated in the company’s standard operating procedures.</li><li>Timely debt collection from all customers and adhere hence to the signed off contractual agreement with all customers.</li></ul> Business Performance <ul><li>Manage sales and marketing activities, creating wide portfolio of clientele, tenders and propose shift in market strategies from time to time to meet the agreed budgets.</li><li>Provide Market intelligence insights by proactive involvement with various contacts to extract relevant information and through research to drive profitability.</li><li>Monitoring sales, stock, supply to the region for trading business and publish a management reporting on regular basis.</li><li>Share information with management critical for strategy and any new information on new projects and various opportunities in the market.&nbsp;</li></ul> Compliance <ul><li>Ensure the company is in compliance with legal and other regulatory requirements regarding sales in order to avoid any breach of law or policy.</li><li>Carry out proper mapping of policies, procedures and process parameters with accounting system</li></ul> Stakeholder Management <ul><li>Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.</li><li>Maintain close working relationships with the supply and logistics team to ensure proper planning of product to achieve business target satisfying the customers’ needs</li></ul> Requirements: Knowledge; Skills and Experience required for this Role <ul><li>University Degree in Business Development / Marketing /Commerce or related field</li><li>At least 5 years demonstrated experience in Oil Industry / Related Industry</li><li>Computer literate</li><li>Strong business negotiation skill</li></ul>

Responsibilities:&nbsp; <ul><li>Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations&nbsp;</li><li>Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines.&nbsp;</li><li>Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits.&nbsp;&nbsp;</li><li>Ensures supply chain/purchasing has current up to date data and support purchasing requirements.&nbsp;</li><li>Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice.&nbsp;&nbsp;</li><li>Communicates the customer goals and represents the customer interests to the local GGI team.&nbsp;&nbsp;</li><li>Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval.&nbsp;&nbsp;</li><li>Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis.&nbsp;&nbsp;</li><li>Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.).&nbsp;</li><li>Owner of T-minus schedule to facilitate changes and bringing all departments together for success.&nbsp;</li><li>Maintains a professional appearance at all times. Treats the customer with dignity and respect.&nbsp;</li></ul>&nbsp;Internal &amp; External Communication:&nbsp; <ul><li>Daily reconciliation of delays and communications need activities as required.&nbsp;</li><li>Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis.&nbsp;&nbsp;</li><li>Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility)&nbsp;</li><li>Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise.&nbsp;&nbsp;</li><li>Weekly inventory status checks. SR&nbsp;&nbsp;</li><li>Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations.&nbsp;&nbsp;</li></ul>&nbsp;Inventory Management: <ul><li>Ensures customer inventory sheet to be current and up to date par levels.&nbsp;</li><li>Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR&nbsp;</li><li>Provides customer feedback to help customer reduce costs through inventory management.&nbsp;</li><li>Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR&nbsp;</li><li>Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR&nbsp;</li></ul>&nbsp;Quality: <ul><li>Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety).&nbsp;&nbsp;</li><li>Compares FACs against goals.&nbsp;&nbsp;</li><li>Ownership of CSI and drives the process as outlined in GG policy and procedures.&nbsp;</li></ul>&nbsp;Cost Management: <ul><li>Conducts weekly documented billing checks to ensure items billed.&nbsp;</li><li>Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force.&nbsp;</li></ul>&nbsp;Targets: <ul><li>Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM&nbsp;</li><li>Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR&nbsp;</li></ul>&nbsp;Requirements: Education:&nbsp; <ul><li>High School Diploma or GED required&nbsp;&nbsp;</li><li>Associates degree or degree from a 4 year university or college is preferred&nbsp;</li></ul>&nbsp;Work Experience:&nbsp; <ul><li>Proven Account Management skills required in order to create, maintain, and enhance customer relationships&nbsp;&nbsp;</li><li>Minimum of 3 years of account/project management experience.&nbsp;&nbsp;</li></ul>&nbsp;Technical Skills: (Certification, Licenses and Registration)&nbsp; <ul><li>Extremely detail oriented&nbsp;&nbsp;</li><li>Technical and analytical competence (understands software, hardware, networks, etc.)&nbsp;</li><li>Motivated, goal oriented, and persistent&nbsp;&nbsp;</li><li>High level of initiative and works well in a fast paced, team environment&nbsp;</li><li>Handles stressful situations and deadline pressures well&nbsp;&nbsp;</li><li>Plans and carries out responsibilities with minimal direction&nbsp;&nbsp;</li><li>Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:&nbsp;</li><li>Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool.&nbsp;&nbsp;</li><li>United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info)&nbsp;</li><li>American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS &amp; Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process.&nbsp;&nbsp;</li><li>British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change&nbsp;</li><li>Virgin Airlines: Take weekly photos of menu items and submit them to Virgin; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ.&nbsp;&nbsp;</li></ul>&nbsp;Language / Communication Skills:&nbsp; <ul><li>Excellent written and oral communication skills&nbsp;&nbsp;</li><li>Bilingual is a plus.&nbsp;&nbsp;</li></ul>

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5 agreement Jobs found

Supervisor II Assembly

Account Executive - Services

Product GTM lead

Sales Manager

Customer Account Manager

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5 agreement Jobs found

Supervisor II Assembly

Account Executive - Services

Product GTM lead

Sales Manager

Customer Account Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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