Customer Service Manager

Business Process Manager – Supply Chain Management

Procurement Operations Manager

Finance Controller

Financial Advisor

Senior Financial Advisor

Production Technician I

Product Manager / Senior Product Manager (Hospital & Oncology)

Senior Systems Analyst – DotNet Developer Full stack

Microbiology Technician

Role Description: <ul><li>As a Manager in Solution Center, you will be at the forefront of driving transformational strategies focused on creating exceptional customer experiences.</li><li>Your leadership will be pivotal in establishing our brand as the preferred supplier by fostering strong customer relationships and steering your team towards unparalleled service excellence and growth</li></ul> Responsibilities: <ul><li>Lead with Accountability: Spearhead your team to achieve specific departmental goals, focusing on delivering a superior Customer Experience.</li><li>Cultivate Customer Relationships: Empower your team to enhance and expand customer engagement.</li><li>Talent Acquisition and Development: Recruit and nurture top talent, building a team that embodies our vision and drives organizational transformation.</li><li>Champion of Change: Lead by example in adopting transformation initiatives and fostering a culture of positive change.</li><li>Operational Excellence: Instill a mindset of continuous improvement, enhancing team efficiency and service quality.</li><li>Career Development: Offer opportunities for team growth and development, preparing them for future career advancements.</li><li>Cross-Functional Collaboration: Work seamlessly with internal partners in different BU’s, engineering, planning, and sales to ensure comprehensive customer support</li></ul> Requirements: <ul><li>Experience in a shared service environment.</li><li>Stake Holder management experience</li><li>Track record of successful change management in Customer Care.</li><li>Leadership experience in large, multi-layered teams.</li><li>8 + years in multinational Customer Care operations, with at least 5 years in a relevant role.</li><li>Effective collaboration across all organizational levels.</li><li>Industry-specific experience is advantageous.</li></ul> Skills: <ul><li>Customer-centric mindset.</li><li>Strong business acumen.</li><li>Leadership across international teams.</li><li>Servant Leadership approach.</li><li>Results-oriented with multitasking capabilities.</li><li>Agile and adaptable in driving change. Excellent communication, persuasion, and interpersonal skills.</li><li>Ability to forge strong cross-functional relationships.</li><li>Influential leadership without direct authority.</li><li>Collaborative and proactive attitude.</li></ul> Key Performance Measurements: <ul><li>Strategy, Execution, and Talent (SET) Customer Effort Score.</li><li>First Contact Resolution Efficiency/Productivity Improvement.</li><li>Employee Engagement.&nbsp;</li><li>Attrition Rates.</li></ul>

Responsibilities: Process Analysis and Evaluation: <ul><li>Conduct comprehensive analysis of existing business processes to identify bottlenecks, inefficiencies, and areas for improvement.</li><li>Summarize from massive &amp; unstructured data/information into presentable format for stakeholders’ review</li><li>Collaborate with stakeholders to understand business requirements and align process changes with strategic goals.</li><li>Utilize data-driven insights to identify key performance indicators (KPIs) and measure process performance and outcomes.</li></ul> Process Design and Implementation: <ul><li>Develop and design streamlined processes and procedures that enhance productivity, reduce costs, and improve overall operational efficiency.</li><li>Ensure that new processes are clearly documented, communicated to relevant teams, and effectively implemented.</li><li>Work with cross-functional teams to gain buy-in and ensure smooth integration of process changes.</li></ul> Process Monitoring and Optimization: <ul><li>Establish mechanisms for ongoing monitoring and evaluation of implemented processes to identify potential issues or deviations.</li><li>Regularly analyze performance data, gather feedback, and adjust as needed to continuously improve processes.</li><li>Implement best practices and industry standards to further optimize business processes.</li></ul> Change Management and Leadership: <ul><li>Lead change management initiatives to foster a culture of continuous improvement and process excellence.</li><li>Engage and educate employees at all levels on process changes, addressing concerns, and promoting adoption.</li><li>Provide guidance and support to teams during the transition phase and ensure adherence to new processes.</li><li>Strong stakeholder management which able to convince stakeholders on proposed improvements for better process across functions</li></ul> Continuous Improvement: <ul><li>Ensure improvements are standardized, documented, and scalable across the organization.</li><li>Identify opportunities to automate processes and integrate technology solutions to streamline workflows and improve operational efficiency.</li><li>Monitor industry trends and best practices related to BPMN and process documentation to drive ongoing improvements.</li><li>Key Performance Indicator (KPIs)</li></ul> End-to-end process maturity: <ul><li>Achievement of process KPI targets</li><li>Consistent service level provided to key stakeholders</li></ul> Requirements: <ul><li>Bachelors degree in Business Administration, Management, Engineering, Supply Chain or a related field. Masters degree is a plus.</li><li>Min 8 years of Industry experience.</li><li>Proven experience (typically 5+ years) in business process management, process improvement, Supply Chain , Manufacturing or related roles.</li><li>Fluent English</li><li>Experience in driving for process improvements in the area of Supply Chain or Manufacturing</li><li>Strong analytical and problem-solving skills with a data-driven approach to decision-making.</li><li>Excellent project management skills with the ability to lead cross-functional teams effectively.</li><li>Strong communication and interpersonal skills to collaborate with diverse stakeholders.</li><li>Knowledge of process improvement methodologies such as Lean, Six Sigma, or BPMN (Business Process Model and Notation).</li><li>Familiarity with process modeling and workflow software tools.</li><li>Ability to adapt to a dynamic and fast-paced work environment</li><li>Need to have experience in program/project management</li><li>Solid experience facilitating and moderating process mapping &amp; improvement workshop</li><li>Consulting experience on any ERP solutions would be ideal</li></ul>

Responsibilities: Primary Function : <ul><li>Lead the procurement function for Pringles plant at Bandar Enstek, Malaysia. Act as focal point between regional procurement and local plant team</li><li>Manage all local procurement activities, including ad hoc sourcing, negotiations and contracting for items not in scope for regional category manager, issue resolution, local supplier management, shipment expediting, materials claim management and etc.</li><li>Support the sourcing strategy of the regional and global procurement sourcing team.</li><li>Connect plant stakeholders with MSP (managed service provider) for IDM STP support (Source-to-PO)</li><li>Advocate the global procurement policies (GPP) and responsible to educate the BU requesters on the GPP policy and compliances</li><li>Work with BU stakeholders, Category Managers, Process and Systems Lead, Procurement Operations Lead to identify efficiency and cost reduction opportunities</li><li>Manage supplier relationship and performance</li></ul> Principal Duties &amp;&nbsp;Responsibilities : <ul><li>Deliver upon targets and KPIs set by snacks supply chain and regional procurement</li><li>Attend plant supply chain deployment meetings</li><li>Comply with GMP and continuously improve our Food Safety Programme</li><li>Participate in Regional Sourcing activities and ensure regional / local execution knowledge and strategic input</li><li>Lead the execution and implementation of procurement sourcing strategy</li><li>Leverage regional procurement team to drive values</li><li>Aid in local supplier searches</li><li>Manage interactions with key suppliers</li><li>Manage financial reporting of procurement function</li><li>Manage transactional coordinators and balances workload within the team</li><li>Ensure compliance with policies and procedures</li><li>Deliver policy and process trainings to key stakeholders</li><li>Work closely with key customers to communicate process</li><li>Use data from Process and Systems team to set targets and drive KPIs</li><li>Work with shared services to standardize and automate tactical activities over time</li><li>Suppliers KPIs and service quality and performance improvement plan</li></ul> Requirements: Professional : <ul><li>Undergraduate Degree Required and minimum of 7 years of related work experience within Procurement</li></ul> Technical/Functional: <ul><li>More of Procurement generalist than a specialist.</li><li>Knowledge of order to payment technologies (P2P, SAP) and other procurement digital tools.</li><li>Sound procurement skills (negotiation, supplier management).</li><li>General knowledge of the supplier market in associated country.</li><li>Comprehensive knowledge of purchasing and basic understanding of supply chain management.</li><li>Financial tracking and reporting skill.</li><li>Team player.</li><li>Passionate about process improvement.</li><li>Strong detail orientation.</li><li>Excels at continuous cost reduction/process improvement.</li><li>Excellent communication skills.</li><li>Strong stakeholder management skill.</li><li>Effective at cross-functional teamwork.</li><li>Computer literate with working knowledge of Microsoft Office including Word, Powerpoint and Excel.</li><li>Ability to navigate with ambiguity.</li><li>Ability to multi-task in a fast paced environment.</li><li>Ability to work independently and with a sense of urgency.</li><li>Comfortable with conflict.</li><li>Strong service oriented approach, with timely responsiveness.</li><li>Ability to engage and collaborate with team members and stakeholders from a distance.</li></ul>

&nbsp;ROLE AND RESPONSIBILITIES The Financial Controller is responsible for the overall financial management of the manufacturing business as well as the regional office in the UAE. Leading a team of 4, the role focuses on business partnering, accounting, budgeting, forecasting, internal controls, compliance, audit, tax and treasury functions. Financial Accounting &amp; Reporting • Lead the Finance team to deliver accurate and timely accounting and reporting • Ensure compliance with local regulations, IFRS and Group policies • Lead annual budgeting and periodic forecasting processes • Provide stakeholders with reports and response to information requests. Business Partnering • Be a strong business partner to the site management team, working closely to grow the business, increase profitability and cash and achieve the Group’s business objectives. • Support the General Manager in analyzing business results and drivers, preparing slides for business reviews with local management team and Group. • Support the Commercial team in securing business including fast turnaround for quotations, new customer set up, having efficient processes as well as collections. • Support the Operations team with analysis and valuable insights, cost and variance reports. Compliance &amp; Controls •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure compliance with local regulations and Group’s policies and procedures such as Code of Ethics, Know Your Customer/Supplier, trade compliance regulations with a high level of integrity •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Implement key controls in accordance with the Groups standards •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Evaluate business processes for efficiency and internal control improvement •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to identify risk and work with stakeholders to mitigate them •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work with external and internal auditors to deliver desired outcomes Treasury &amp; Secretarial •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Compliance with the Group’s Treasury policy •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide accurate cash-flow forecasting •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor and manage working capital, capex and cash •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversee banking, insurance and company secretarial matters Cost Recharge &amp; Transfer Pricing •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversees financial operations for both the Dubai manufacturing site and regional office. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead the cost recharge process for global support activities, ensuring transparency and compliance with intercompany agreements. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with finance teams in Indonesia, Thailand, and Hungary to align cost allocation methodologies. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain robust transfer pricing documentation and ensure alignment with OECD guidelines. Tax Grant Compliance •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Act as the gatekeeper for business activities under the 0% tax grant, ensuring operations remain within approved scope. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor and document business transactions to demonstrate ongoing compliance with grant conditions. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Liaise with legal and tax advisors to manage risks and respond to regulatory inquiries. Risk Management &amp; Governance •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct regular risk assessments across financial operations, including cost recharge, transfer pricing, AR, and banking. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proactively identify and escalate financial risks, and lead cross-functional resolution efforts. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support internal and external audits, ensuring readiness and transparency. Strategic Collaboration •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Partner with global and regional finance teams to drive operational efficiency and financial integrity. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Facilitate knowledge sharing and process harmonization across sites. QUALIFICATIONS AND EDUCATION REQUIREMENTS •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Degree in Accounting •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;More than 15 years of experience with recent years as a Financial Controller in a manufacturing MNC •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hands on experience in costing and manufacturing finance, •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong working knowledge of accounting, reporting, budgeting, forecasting, internal controls, compliance, audit, tax and treasury functions. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with IFRS and UAE regulations •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hands on experience reporting in Hyperion/Cognos •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong business partner to General Manager, Operations Manager and other functional heads •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership, influencing and communication skills, strong drive for results, analytical, good organization and with the ability to work with different cultures and all levels of an organization. •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in ERP systems - SAP and advanced Excel. •Ability to thrive in a fast-paced, matrixed organization.

Role Description: <ul><li>As an advisor, you will have the opportunity to shape the future of financial advice and build lasting relationships with clients, leveraging our innovative, proven approach, proprietary research, and strong reputation—drivers of our significant growth in recent years.</li><li>Expanding our Advisory business is a strategic priority for our retail division, underscoring our commitment to broadening our reach and delivering even greater value to clients.</li></ul> Responsibilities: <ul><li>With general guidance, implements and may assist with developing standard advisory solutions to assigned clients and coordinates internal resources necessary to carry out solutions.</li><li>Prepares financial plans for clients within the following areas, including preretirement, retirement, insurance, tax planning, and estate planning.</li><li>Responsible for positioning discretionary management as a means for clients to implement their recommended plans and to realize the full value within the plan.</li><li>Serves as an enrollment specialist to assist qualified clients in their transition from a self-directed relationship to a managed account relationship.</li><li>Must be able to position the value of discretionary management, overcome objections, and redirect clients to other solutions when discretionary management isn’t appropriate.</li><li>Applies knowledge to ensure an up-to-date knowledge of and fluency in new capabilities related to investment advice, financial planning, and financial education.</li><li>May assist in identifying opportunities for improvement to present to managers for consideration.</li><li>Responsible for client satisfaction regarding a wide variety of basic solutions managed by advisory services for assigned clients and continues to develop and deepen client relationships using consultative skills and ongoing personalized support and recommendations.</li><li>Serves as a client-facing expert on financial planning, portfolio construction, tax-efficient investing, and other advisory matters.</li><li>Has a basic understanding of how to determine a clients appetite for risk and how that aligns with different advice solutions and how to ensure that the implemented solutions are compliant.</li><li>Escalates potential issues to more senior staff.</li></ul> Requirements: <ul><li>Bachelors degree or the equivalent combination of education and relevant experience AND&nbsp;</li><li>2+ years of total relevant work experience.&nbsp;</li><li>Previous success in building relationships, uncovering needs, and recommending solutions.&nbsp;</li><li>Demonstrated organizational skills.&nbsp;</li><li>Strong written and verbal communication skills.</li></ul>

Role Description: <ul><li>As an advisor, you will have the opportunity to shape the future of financial advice and build lasting relationships with clients, leveraging our innovative, proven approach, proprietary research, and strong reputation—drivers of our significant growth in recent years.</li><li>Expanding our Advisory business is a strategic priority for our retail division, underscoring our commitment to broadening our reach and delivering even greater value to clients.</li></ul> Responsibilities: <ul><li>Implements and develop advisory solutions for assigned clients and coordinate internal resources necessary to carry out solutions.</li><li>Prepares financial plans for pre-retirees and retirees, advising in multiple areas, including asset allocation, spending and savings plans, social security strategies, and much more.</li><li>Stays current on market events and is a Subject Matter Expert on various planning topics to advise and educate advisory clients and prospects.</li><li>Contributes suggestions for and may participate in the development of program upgrades as well as future program enhancements; may assist in rolling out new capabilities related to investment advice, financial planning, and financial education.</li><li>Identifies areas for improvement, evaluates existing policy, and partners with peers and management to offer suggestions for change.</li><li>May assist with development and implementation within the department.</li><li>Responsible for client satisfaction regarding complex solutions managed by Advisory Services for assigned clients and maintains and continues to develop and deepen client relationships using consultative skills and ongoing personalized support and recommendations.</li><li>Works directly with less experienced peers to determine the best approach in rectifying a clients dissatisfaction.</li><li>Works with clients to determine their appetite for risk and how that aligns with different advice solutions and how to ensure that the implemented solutions are compliant. May resolve standard risk or compliance issues with the assistance of more senior staff.</li><li>In some cases, they may have limited supervisory responsibilities for a small number of advisory staff, guiding their work, providing feedback, and evaluating. performance.</li></ul> Requirements:&nbsp; <ul><li>Bachelors degree or the equivalent combination of education and relevant experience.</li><li>5+ years of total relevant work experience.</li><li>Previous success in building relationships, uncovering needs, and recommending solutions.&nbsp;&nbsp;</li><li>Demonstrated organizational skills.&nbsp;</li><li>Strong written and verbal communication skills&nbsp;</li></ul>

Responsibilities: <ul><li>Operate, monitor, and adjust sterile manufacturing equipment used for formulation, filling, and packaging of IV bag products in compliance with cGMP and SOPs.</li><li>Perform routine preventive maintenance on production equipment to ensure operational readiness and minimize downtime.</li><li>Support equipment and process qualifications, including execution assistance, documentation support, and adherence to qualification protocols.</li><li>Act as first-line troubleshooting support for mechanical or operational equipment issues, escalating to Engineering or Maintenance as required.</li><li>Assist with isolator technology operations, including cleaning, sterilization, and environmental control procedures.</li><li>Participate in line clearance, changeover, and cleaning activities to maintain continuous production operations.</li><li>Accurately complete batch records, logbooks, and production documentation in compliance with data integrity and cGMP requirements.</li><li>Collaborate with Quality Assurance during in-process checks, deviation investigations, and CAPA activities.</li><li>Adhere to DEA and site procedures for controlled substance handling, including documentation and security protocols.</li><li>Contribute to continuous improvement initiatives focused on safety, efficiency, and product quality.</li><li>Work closely with cross-functional teams, including Engineering, Validation, and Quality, to support operational readiness.</li><li>Comply with all Environmental Health &amp; Safety (EHS) standards and maintain a clean and safe work environment.</li></ul> Key Stakeholders Internal <ul><li>Production Supervisor and Production Manager</li><li>Engineering and Maintenance</li><li>Validation and Quality Assurance</li><li>Materials and Warehouse Teams</li><li>Environmental Health &amp; Safety (EHS)</li></ul> External <ul><li>Equipment vendors and service technicians (as required)</li></ul> Requirements: Qualifications &amp; Experience <ul><li>High school diploma or equivalent required; Associate degree or technical certification in mechanical, engineering, or life sciences preferred.</li><li>Minimum 2 years of experience in pharmaceutical or other regulated manufacturing environments, including compounding, filling, inspection, or secondary packaging.</li><li>Prior experience with sterile products or IV bag manufacturing strongly preferred.</li><li>Strong mechanical aptitude with the ability to perform routine maintenance and troubleshoot equipment issues.</li><li>Experience operating automated production equipment using HMI or SCADA interfaces required.</li><li>Working knowledge of cGMP, aseptic processing, and controlled substance regulations preferred.</li><li>Ability to read, understand, and follow SOPs, maintenance procedures, and qualification protocols.</li></ul> Skills &amp; Competencies <ul><li>Strong technical and mechanical problem-solving skills</li><li>High attention to detail with a commitment to quality and data integrity</li><li>Ability to work effectively in a fast-paced, highly regulated environment</li><li>Strong verbal and written communication skills</li><li>Team-oriented mindset with a collaborative approach</li><li>Comfortable working in cleanroom environments with PPE requirements</li></ul>

Role Overview: <ul><li>The Product Manager / Senior Product Manager – Hospital &amp; Oncology will be responsible for driving strategic and operational marketing initiatives for the Hospital Care portfolio across the Malaysian market.&nbsp;</li><li>This role focuses on developing and executing brand strategies, launching new products, and expanding the business through data-driven insights and strong cross-functional collaboration. The incumbent will play a key role in ensuring successful brand performance, portfolio growth, and alignment with corporate objectives within the hospital and institutional healthcare segments.</li></ul> Responsibilities: Marketing Planning (40%) <ul><li>Lead the development and execution of brand strategies and marketing plans to achieve business objectives and ensure effective market penetration.</li><li>Formulate pre-launch preparedness and go-to-market strategies for new and existing hospital care products.</li><li>Design and implement initiatives to enhance field force effectiveness, including sample strategy, sales meetings, and other sales-related marketing activities.</li><li>Develop and manage the annual brand business plan, including strategic priorities, objectives, and budget allocation.</li><li>Optimize resource planning and allocation to address evolving market dynamics and competitive challenges.</li></ul> New Portfolio Exploration &amp; Business Development (35%): <ul><li>Conduct in-depth product and market analyses to forecast demand, patient flow, and revenue potential for new products.</li><li>Generate actionable market insights through data analysis and engagement with healthcare professionals (HCPs).</li><li>Develop robust business cases for potential new portfolio additions, encompassing both prescription and hospital-based products.</li><li>Present business proposals and feasibility assessments to principals and senior management for approval and alignment.</li></ul> Marketing Implementation (25%): <ul><li>Plan, coordinate, and execute marketing campaigns and customer engagement activities to support product launches and ongoing brand promotion.</li><li>Build and strengthen relationships with key stakeholders including KOLs, hospital administrators, and healthcare associations to enhance brand reputation and visibility.</li><li>Implement and manage KOL engagement strategies aligned with brand objectives.</li><li>Manage brand budgets effectively and ensure timely development and rollout of marketing and promotional materials.</li><li>Support Continuing Medical Education (CME) programs and conduct product training sessions for the sales and medical teams to ensure consistent brand messaging and clinical accuracy.</li></ul> Requirements: <ul><li>Bachelor’s degree in Science or a related field.</li><li>Minimum of 2–3 years of experience as a Product Manager in a multinational pharmaceutical company.</li><li>Prior experience in a generic pharmaceutical company (in sales or product management) is an added advantage.</li><li>Strong understanding of key healthcare channels including general practitioners, private hospitals, public hospitals, and retail pharmacies.</li><li>Proven track record in brand management, product launches, and marketing strategy execution within the hospital or institutional care segment.</li><li>Customer-oriented with excellent interpersonal and communication skills.</li><li>Demonstrated ability to work collaboratively within cross-functional teams.</li><li>Exposure to digital marketing initiatives and analytics-driven campaigns is preferred.</li><li>Highly detail-oriented, with strong problem-solving and analytical skills.</li><li>Excellent verbal, written, and presentation abilities.</li><li>Strategic thinker with a performance-driven approach.</li></ul>

Responsibilities: <ul><li>Primary responsibility is to develop applications which will be used by the operators/technicians in the manufacturing area globally by using .net platform.</li><li>Developing, testing, and maintaining software applications using .NET framework and related technologies.</li><li>Collaborating with cross-functional teams to gather and analyze requirements, and design and implement software solutions.</li><li>Maintain the existing applications and fix issues and explain the user about the timelines in resolving the issues.</li><li>Troubleshooting and debugging software issues, and providing timely resolutions.</li><li>Collaborating with peers to support/design the best solution possible.</li><li>Ensure error-free coding that adheres to best coding practices.</li><li>Implement best practices and methodologies for security, quality, and development approach.</li></ul> Requirements: <ul><li>Client is looking for a Full Stack Developers with 5 - 10years of experience in .net technology.</li><li>Strong written and verbal communication skills, with the ability to work effectively with US- based teams.</li><li>5+ years of recent hands-on experience developing ASP.NET Core and ASP.NET MVC applications.</li><li>Strong understanding of object-oriented programming (OOPs) concepts and software design principles.</li><li>Familiarity with the entire software development lifecycle (SDLC) and development methodologies.</li><li>Hands-on experience in database design, architecture, and integration.</li><li>Proficient with: WebAPI, Entity Framework, ADO.NET, SQL Server, HTML, CSS, JavaScript,jQuery, Ajax</li></ul> Preferred Qualifications: <ul><li>Knowledge in OSI Soft PI tools. - PIMS good to have</li><li>Basic SAP knowledge.</li><li>VB.net windows applications.</li><li>Blazor (server-side and/or WebAssembly) — experience building component-based UIs with Blazor</li><li>AngularJS — experience maintaining or migrating AngularJS single-page applications,VB.NET</li><li>Experience working with modern web technologies and frameworks; ability to evaluate and adopt appropriate tools for project needs.</li></ul>

Responsibilities: <ul><li>Perform routine environmental monitoring (viable and non-viable) in classified cleanroom areas (Grade A/B/C/D), including surface and personnel monitoring. Manufacturing is performed inside isolators with surrounding grade C environment.</li><li>Collect and test samples from water systems (e.g., purified water, WFI), compressed gases, and other utilities per GMP and site procedures.</li><li>Support aseptic process simulations (media fills), including preparation, execution, and recovery/interpretation of microbiological data.</li><li>Perform microbiological tests such as bioburden, endotoxin (LAL), and sterility testing for raw materials, in-process samples, and finished products.</li><li>Prepare microbiological media, perform growth promotion testing, and maintain inventory of reagents and supplies.</li><li>Maintain laboratory notebooks, logs, and electronic systems in a compliant and organized manner, ensuring adherence to data integrity standards.</li><li>Support qualification and validation activities including cleanroom and utility qualifications, method validations, and EM qualification mapping.</li><li>Assist in investigations related to microbial excursions or deviations and contribute to the development and implementation of CAPAs.</li><li>Support microbiology lab startup activities including equipment qualification, SOP development, and execution of technical transfer protocols.</li><li>Follow all safety, quality, and regulatory policies, and maintain compliance with cGMP, USP, EU Annex 1, and other applicable guidelines.</li></ul> Requirements: Qualifications/Experience: <ul><li>Associate’s or bachelor’s degree in microbiology, Biology, Life Sciences, or a related field.</li><li>1–3 years of microbiology laboratory experience in a GMP-regulated pharmaceutical or biotechnology manufacturing environment.</li><li>Experience working in sterile environments or supporting aseptic processes preferred.</li><li>Familiarity with environmental monitoring equipment (e.g., particle counters, air samplers), microbiological techniques, and lab instrumentation.</li><li>Knowledge of cGMPs, data integrity principles, and microbiological standards (USP &lt;61&gt;, &lt;62&gt;, &lt;71&gt;, &lt;85&gt;, &lt;1116&gt;).</li></ul> Skills/Competencies: <ul><li>Strong attention to detail and commitment to data accuracy and integrity.</li><li>Ability to work independently while collaborating effectively within a team</li><li>Good time management and organizational skills to support multiple tasks and priorities.</li><li>Proficient in the use of Microsoft Office and basic laboratory software systems.</li><li>Willingness to work flexible shifts or weekends to support aseptic operations and testing schedules, as needed.</li><li>A proactive and patient-focused mindset with a strong sense of ownership and compliance.</li></ul>

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32 air traffic controller tower approach Jobs found

Customer Service Manager

Business Process Manager – Supply Chain Management

Procurement Operations Manager

Finance Controller

Financial Advisor

Senior Financial Advisor

Production Technician I

Product Manager / Senior Product Manager (Hospital & Oncology)

Senior Systems Analyst – DotNet Developer Full stack

Microbiology Technician

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32 air traffic controller tower approach Jobs found

Customer Service Manager

Business Process Manager – Supply Chain Management

Procurement Operations Manager

Finance Controller

Financial Advisor

Senior Financial Advisor

Production Technician I

Product Manager / Senior Product Manager (Hospital & Oncology)

Senior Systems Analyst – DotNet Developer Full stack

Microbiology Technician

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.