Branch Manager - Freight Forwarding

Sales Director - UK

Sales Director - US

Chief Operations Office (COO), Ports & Terminals

Corporate Recruiter

The RoleThe Branch Manager for a Freight Forwarding branch office is responsible for managing all operational and administrative aspects of the branch. The branch manager will be responsible for supporting the commercial team in-country and managing the branch’s finances. This position requires a candidate with strong leadership skills and excellent knowledge of freight forwarding operations. The Branch Manager plays a critical role in driving business growth, ensuring customer satisfaction, and maintaining efficient operations through driving continuous improvement within the branch. The branch manager must drive a collaborative environment and must exhibit the ability to effectively manage a team through coaching and mentoring. Key ResponsibilitiesLeadership and Team Management:Provide strong leadership and guidance to a team of approximately six staff members, including recruitment, training, coaching, mentoring and performance management.Foster a positive and collaborative work environment, promoting teamwork, accountability, and professional development.Delegate responsibilities effectively, ensuring efficient resource allocation and workload distribution. Operations Management:Support in setting up the branch resources, systems and processes.Oversee and coordinate all operational activities within the branch, including import/export processes, customs clearance, documentation, logistics, and transportation.Ensure compliance with relevant regulations, industry standards, and company policies and procedures.Monitor and analyse operational performance metrics, implementing improvements to enhance efficiency and productivity. Sales:Develop and implement strategies to achieve branch-specific sales targets and contribute to the overall growth of the organization.Identify new business opportunities, build relationships with clients and partners, and expand the customer base.Collaborate with the sales team to develop effective marketing and promotional initiatives to increase market share and revenue. Customer Service:Maintain a strong focus on customer satisfaction, ensuring that services are delivered promptly, accurately, and according to customer requirements.Address customer inquiries, concerns, and complaints in a timely and professional manner, resolving issues to maintain positive client relationships.Conduct regular customer meetings to understand their evolving needs and provide appropriate solutions. Financial Management:Must have a good financial acumen.Develop and manage the branchs annual budget, closely monitoring expenses and revenue to ensure financial targets are met.Review and analyze financial reports, identifying areas for improvement and implementing cost saving measures where possible.Collaborate with the finance department to ensure accurate and timely billing, invoicing, and financial reconciliation. OTHERAct as an ambassador at all times when working; promoting and demonstrating positive behaviours in harmony with Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following Code of Conduct and Ethics policies.Responsible for building a strong winning culture, leading with change and building capability in the organization and managing relationships with key stakeholders.The Branch Manager will support the Country Manager in implementing strategies on the floor.To create a culture of high performing teams, grounded in the core values of the organization to ensure high employee engagement.Achieve and exceed financial targets.Accurate and up to date reporting to Country Manager.Proactively manage internal and external risk to the company and Group.Promote and uphold brand and values.Perform other related duties as assigned.Would be required to travel nationally and internationally to visit business partners and clients.&nbsp; Minimum Requirements﻿QUALIFICATIONS&nbsp;▪ Bachelor’s degree in business administration, Logistics, Supply Chain Management, or a related&nbsp;field. Relevant professional certifications are a plus.&nbsp;&nbsp;EXPERIENCE&nbsp;&nbsp;▪ Proven track record and recent experience (4 -6 years) in freight forwarding leadership position,&nbsp;logistics, or a similar industry, with a solid understanding of import/export procedures, customs&nbsp;regulations, and transportation logistics is a must.&nbsp;&nbsp;▪ Must have a comprehensive understanding of incoterms to provide guidance to both business and&nbsp;client.&nbsp;&nbsp;SKILLS&nbsp;&nbsp;▪ Leadership skills – Strong leadership and people management skills, with the ability to motivate&nbsp;and develop a team in a dynamic work environment.&nbsp;▪ Freight Forwarding – Solid and demonstrated working knowledge of the Freight Forwarding&nbsp;Industry.&nbsp;▪ Organization &amp; Problem-Solving skills - Results-driven mindset with a focus on achieving&nbsp;targets and driving business growth. Exceptional organizational and problem-solving abilities, with&nbsp;the capacity to prioritize tasks and handle multiple responsibilities simultaneously.&nbsp;▪ Execution Sales Skills – Ability to research, identify, tackle, grow and close business&nbsp;opportunities ensuring the needed support from product and operations.&nbsp;&nbsp;▪ Agile Skills - Ability to prioritize multiple tasks to meet various deadlines and work under pressure&nbsp;in a fast-paced environment.&nbsp;&nbsp;▪ Computer Skills - Intermediate computer skills with a proficiency in MS Office (Outlook, Word,&nbsp;Excel &amp; PowerPoint, CRM and Freight Forwarding system&nbsp;▪ Communication – Effective verbal, written, and interpersonal skills. Ability to communicate with&nbsp;clients, carriers, other forwarders, vendors. Excellent communication and interpersonal skills, with&nbsp;the ability to build relationships and negotiate effectively with clients, suppliers, and stakeholders.&nbsp;▪ Languages - You speak and write fluent English – additional languages are a bonus, but not a&nbsp;must.&nbsp;&nbsp;&nbsp;7. COMMUNICATIONS AND WORKING RELATIONSHIPS&nbsp;&nbsp;Internal:&nbsp;You will be a solid point of contact on which your Branch’s Operations Team and Network will&nbsp;be relying to liaise and filter with Book of Business Clients.&nbsp;&nbsp; External:&nbsp;You will be a trusted and competent partner towards customers, suppliers, and the business.&nbsp;&nbsp;

Role Description: <ul><li>The role is a key position within sales team to drive sales and business development activities in the region.&nbsp;</li><li>This role’s primary responsibility is to achieve new business targets for our client GR&amp;RS services.</li><li>The candidate will develop relationships with decision-making CxO level executives at commercial and regional banks, as well as drive the sales cycle of all sales opportunities in his / her respective portfolio / territory from initial prospect communication through contract execution working along with service line and solutioning teams which are located both onsite and offshore.</li></ul> Responsibilities: <ul><li>Engage with key clients, prospects, industry experts to build strategic relationships with commercial and regional banks in areas such as corporate and commercial lending, lending operations, structured finance, model risk management, portfolio monitoring, data and risk management.&nbsp;</li><li>Add new logos and mine existing engagements to expand the market share</li><li>Work closely with Global Head of Sales and Service Line leaders to plan and execute market entry strategies for new products and services, ensuring successful traction</li><li>Collaborate with internal teams including presales, marketing, delivery to align sales efforts and deliver a high-quality client experience</li><li>Act as a senior ambassador of the business by representing at industry events, conferences, and seminars in the region</li><li>Prepare and present regular updates on sales performance, market trends to the Global Head of Sales</li></ul> Requirements: <ul><li>Bachelor’s degree in business administration, Sales, Marketing, or a related field; MBA or advanced degree preferred.</li></ul> Skills required <ul><li>8 + plus years of experience with proven expertise in working with Capital Markets Assets buy side.</li><li>Research Houses, PE firm, PE led portfolio companies, start-ups&nbsp;</li><li>people who have worked with C-Suite / stakeholders</li><li>Strong business acumen with a demonstrated track record of driving revenue growth and achieving sales targets in the region</li><li>Excellent communication and interpersonal skills, with an ability to negotiate and influence at all stakeholder levels</li><li>Understanding of customer decision making criteria as it pertains to offshore services, consulting, enterprise solutions</li><li>Willingness to travel to meet customers as needed.</li></ul> Work Location <ul><li>Hybrid</li></ul>

Role Description: <ul><li>The role is a key position within Our client GR&amp;RS (Global Research &amp; Risk solutions) sales team to drive sales and business development activities in the region.&nbsp;</li><li>This role’s primary responsibility is to achieve new business targets for our client GR&amp;RS services.</li><li>The candidate will develop relationships with decision-making CxO level executives at commercial and regional banks, as well as drive the sales cycle of all sales opportunities in his / her respective portfolio / territory from initial prospect communication through contract execution working along with service line and solutioning teams which are located both onsite and offshore.</li></ul> Responsibilities: <ul><li>Engage with key clients, prospects, industry experts to build strategic relationships with commercial and regional banks in areas such as corporate and commercial lending, lending operations, structured finance, model risk management, portfolio monitoring, data and risk management.&nbsp;</li><li>Add new logos and mine existing engagements to expand the market share</li><li>Work closely with Global Head of Sales and Service Line leaders to plan and execute market entry strategies for new products and services, ensuring successful traction</li><li>Collaborate with internal teams including presales, marketing, delivery to align sales efforts and deliver a high-quality client experience</li><li>Act as a senior ambassador of the business by representing at industry events, conferences, and seminars in the region</li><li>Prepare and present regular updates on sales performance, market trends to the Global Head of Sales</li></ul> Requirements: <ul><li>Bachelor’s degree in business administration, Sales, Marketing, or a related field; MBA or advanced degree preferred.</li></ul> Skills required <ul><li>8 + plus years of experience with proven expertise in working with commercial and regional banks</li><li>Experience in corporate/commercial/and wholesale banking</li><li>Strong business acumen with a demonstrated track record of driving revenue growth and achieving sales targets in the region</li><li>Excellent communication and interpersonal skills, with an ability to negotiate and influence at all stakeholder levels</li><li>Understanding of customer decision making criteria as it pertains to offshore services, consulting, enterprise solutions</li><li>Willingness to travel to meet customers as needed.</li></ul> Work Location <ul><li>US- Mid-west/Southeast</li><li>Remote&nbsp;</li></ul>

The RoleLead Luanda Ports &amp; Terminals Operations. Control daily Container, GC/Bulk operations, Planning, and Safety; plan and monitor terminal capacity to ensure the necessary capacity based on business forecasts and to achieve the Companys profit, revenue, and operational goals.The position is responsible for overseeing daily port activities, ensuring efficient operations, compliance with safety standards, and alignment with business goals. This role includes strategic planning, capacity management, stakeholder engagement, and promoting a culture of safety and excellence in line with policies and Principles.&nbsp; Key Responsibilities• Implement, direct, and administer the general policies established; develop the Business Units annual and long-term (business) plans, and plan, develop, and approve specific policies, programs, procedures, and operational methods in line with the general policies.• Ensure there are adequate resources, skilled labour, and equipment to sufficiently support daily operations.• Plan, develop, and implement strategies to accommodate terminal capacity expansion to meet current and future organizational needs.• Take a leadership role in establishing performance indicators for all operational directorate functions and monitor performance against operational goals.• Conduct weekly meetings to report on terminal performance and other significant activities.• Maintain close contact with shipping companies, logistics firms, customs agents, transportation companies, customs authorities, port authorities, and other legal authorities to ensure their requirements are met.• Establish port operations according to plans, standards, and procedures consistent with global policies.• Establish and implement current and long-term goals, objectives, plans, and policies for port operations, technical activities, and expansion.• Provide input for effective strategies to operate the terminal at optimal levels within operational opportunities and constraints.• Be responsible for leading most of the main functions of the Port, maintaining and creating safe working conditions while ensuring and maintaining high productivity and economical operations.• Take a leadership role in selecting, negotiating, and finalizing agreements with suppliers and customers, and where appropriate, be responsible for executing and maintaining agreed service levels.• Provide a working strategy for the IT function and support and contribute to technological and systems development as applicable to improve cost efficiency, productivity, and customer service.• Ensure compliance with HSE (Health, Safety, and Environment) policies and procedures.&nbsp; OTHER• Act as an ambassador at all times when working; promoting and demonstrating positive behaviours in harmony with the companys Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following Code of Conduct and Ethics policies.• Perform other related duties as assigned.• Implement improvements in work methods, making the necessary recommendations and changes to achieve greater operational efficiency;• Operational Planning Minimum RequirementsQUALIFICATIONS• Relevant tertiary qualification EXPERIENCE• Minimum of 8-10 years relevant work experience, in a Ports &amp; terminals environment.• Fluent in Portuguese and English• Good computer skills at the user level;• Strong knowledge of port activities.• Organizational skills.• Ability to work under pressure.• Proactive and adaptive profile;• Commitment to confidentiality.&nbsp; SKILLS• Business acumen: The ability to understand financial and economic concepts and principles; to identify, create and/or exploit opportunities, and evaluate business growth and sustainability.• Client centricity: Invest in building relationships, understand client requirements and ensure high standards of quality outputs. Ensure continuous tracking of trends, market information and development to meet future client needs.• Improvement orientation: The ability to explore, identify, learn and implement new and creative ways to improve processes, value chain effectiveness, service delivery and cost optimisation.• Interpersonal effectiveness: Establish effective interpersonal relations with key stakeholders to enable functional integration. Establish a culture that values and embraces diversity and inclusiveness of people and ideas.• Personal courage: Provides constructive feedback in a manner that inspires accountability and self-redirection amongst colleagues and subordinates. Provides an environment for robust debate and open discussion amongst colleagues within a functional area.• Strategic orientation: Analyse and evaluate the commercial environment and business factors through systematic processes and incorporating these insights towards building a viable operational strategy at a multiple value chain level. Translates the enterprise strategy into targets &amp; operational plans for a multiple value chain function. Develops and implements solutions at a functional level to address actions emanating from insights, either to mitigate critical risk or capitalise on opportunity. Explains the strategic direction of the organisation to others.• Written and verbal communication, including technical writing skills and ability to effectively communicate complex concepts to clients and internal teams.• Time management: comfortable working under pressure with stringent deadlines and complex deliverables. Flexible hours to achieve deliverables (sometimes required to work in addition to/outside of normal business hours).• Plan, manage and be responsible for own time management according to tasks priorities with a high attention to detail.• Self-motivated and proactive.• Able to think logical and objectively with the ability to be innovative in approach and solution design / problem solving.• Exceptional analytical skills.

Corporate Recruiter - Alphen aan den Rijn / remote - 32 - 36 hoursResponsibilities:As a Recruiter, within a team of 18 Talent Acquisition Specialists in EMEA, you will focus on recognizing and attracting top talent within both the Netherlands and Europe.You know how to attract and inspire this talent and take your applicants on the best Candidate Journey they have ever experienced.In this role you are a true business partner in recruitment. So, what will you be doing?Developing and implementing recruitment strategies for a diverse and high-potential candidate poolManaging end to end recruitment processes for various roles and departments (Sales, Consultancy, Tech, Marketing, Finance…).Building and maintaining relationships with your Hiring Managers at all levels.Endless room for your initiatives and ideas, for example in being our brand ambassador (on socials) or on how we can improve our processes and candidate experience!Requirements:A bachelor's or master's degreeMinimum of 2 years' experience as a Recruiter, ideally in a large, international organizationFluency in Dutch and English (Do you also speak another European language? That's a plus!)

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5 ambassador Jobs found

Branch Manager - Freight Forwarding

Sales Director - UK

Sales Director - US

Chief Operations Office (COO), Ports & Terminals

Corporate Recruiter

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Branch Manager - Freight Forwarding

Sales Director - UK

Sales Director - US

Chief Operations Office (COO), Ports & Terminals

Corporate Recruiter

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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