Technical Delivery Manager ( Actimize ) - Comp Tech – VP2

AML and Compliance Manager

FVP  - KYC Operations - GWB

Responsibilities: <ul><li>Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule</li><li>Plan &amp; collaborate across different application teams to manage technical dependencies of the solution</li><li>Plan, monitor and manage risks/issues related to technical delivery</li><li>Provide status update related to technical delivery to Project Manager (PM)/ Program Manager</li><li>Partner with System Analysts, Functional Business Analysts and SME’s to collate, understand and finalize functional and technical requirements</li><li>Provide Systems input to specification phase (effort estimates, high level delivery plan) based on impact assessment etc</li><li>Partner with Development Manager in managing application teams to build the enhancements</li><li>Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results</li><li>Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support</li><li>Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions</li><li>Provide timely updates and report to management.</li></ul> Requirements: <ul><li>Degree in Computer Science, Engineering or similar domain; Additional professional/technical qualifications will be advantageous although not mandatory</li><li>Proven working experience in project delivery or equivalent role with at least 6 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance.</li><li>Leadership experience in managing IT delivery teams and implementing large-scale project</li><li>Experience in actual systems development work, with prior coding, functional and technical specifications, systems development and testing experience Tools - JIRA, Confluence, MS Project, Excel, Visio</li><li>Good knowledge in AML policies, procedures, products and industry practices preferred</li><li>Good understanding and experience in software development cycle (Waterfall or Agile best practices)</li><li>Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders</li><li>Good problem solving, analytical, synthesis, system thinking and solutioning skills</li><li>Strong negotiation skills and vendor management skills</li><li>Experience in vendor product management will be an added advantage</li><li>Proficient knowledge in SQL/Oracle and/or Compliance related capabilities</li><li>Experience with UNIX and/or Windows operating system will be an added advantage</li></ul>

Responsibilities: <ul><li>Review KYC files for subscribers, agents, merchants, and corporate partners.</li><li>Verify identification documents, TINs, and onboarding documentation for completeness and accuracy.</li><li>Escalate missing or inconsistent documentation to the Group Compliance Manager.</li><li>Assist in reviewing daily, weekly, and monthly monitoring reports.</li><li>Identify unusual or suspicious patterns based on defined red flags from Group and local management.</li><li>Document findings and escalate cases accordingly.</li><li>Support the preparation of CTRs and STRs in the required regulatory formats.</li><li>Maintain logs of alerts, escalations, and submitted reports.</li><li>Assist in gathering data and evidence for investigations of suspicious activities.</li><li>Ensure strict confidentiality when handling customer or agent information.</li><li>Support responses to requests from the Central Bank, FIU, or auditors.</li><li>Maintain proper filing of regulatory correspondence.</li><li>Participate in AML/CFT and KYC training sessions.</li><li>Promote compliance awareness among partners and staff under supervision.</li><li>Work closely with the Group AML team.</li><li>Share local findings and escalate emerging risks promptly.</li></ul> Requirements: <ul><li>Master degree in Law, Finance, Business Administration, Accounting, Audit or a related field.</li><li>Minimum of 4 years’ experience in compliance role in banking, fintech, mobile money, or a related field</li><li>Strong analytical and problem-solving skills.</li><li>High ethical standards, integrity, and attention to detail.</li><li>Proficiency in English and French (written and spoken).</li><li>Good working knowledge of MS Excel Power point and reporting tools.</li><li>CAMS or ACFCS certifications are considered an advantage.</li><li>Integrity and confidentiality.</li><li>Ability to identify and escalate risks effectively.</li><li>Strong teamwork and collaboration skills.</li><li>Organized, disciplined, and able to meet deadlines.</li></ul>

Responsibilities: <ul><li>Support the Head AFC Ops (COE) in taking ownership, accountability, and execution in overall AML CDD strategic program for the Corporates &amp; Investment Banking segment.</li><li>Consistently review &amp; work with key stakeholders to enhance work processes to achieve operations efficiency while ensuring consistent interpretation and implementation of&nbsp;</li><li>Group Compliance AML/CFT policies and framework</li><li>Revise and update local SOP and workflow processes for operational efficiency and effectiveness</li><li>Provide timely management reporting and conduct AFC related training to the team</li><li>Highlight of potential concerns / risks and proactively share best risk management practices.</li><li>Ensure agreed SLAs supported by the teams are met</li><li>Responsible for checking and signing off complex and high-risk customers due diligence profiles for all jurisdictions</li><li>Work with Head AFC Ops (COE) and Group AFC Ops function to manage queries during External / Internal Audit, Group Compliance and Regulatory Audit for favourable review outcomes</li><li>Oversight and management of the KYC teams performing CDD fulfillments to meet with&nbsp;</li><li>Bank and Regulatory requirements pertaining to the customer’s life cycle with the Bank.</li><li>Focus on procedures and processes to enable the KYC teams to achieve monthly satisfactory score for Key Operational Risk Indicator (KORI) metrics</li><li>Provide oversight to ensure alignment of bank management responsibility and principles for effective risk and controls and connectivity across the teams and with Group AFC Ops</li><li>Manage business efficiency of Overseas Branch Entities via centralization platform by ensuring relevant policies and standards are continuously reviewed and updated to reflect relevant changes and best practice</li><li>Swift KYC Registry maintenance of Bank’s counterparties through the uploading of Bank’s information and responding to RFIs from counterparty Banks’</li><li>Support Group AFC Ops in FACTCA and CRS reporting matters</li></ul> Requirements: <ul><li>A strong track record in risk and regulatory matters pertaining to Know Your Customer (KYC) and financial crimes risks and typologies in ensuring customer due diligence is executed appropriately, with a clear thought process, rather than a tick box exercise.</li><li>At least 10 years of relevant experience in KYC / CDD.</li><li>Experienced in analyzing and quantifying complex strategic issues tied to AML CDD / transactions / activities surveillance.</li><li>To demonstrate relevant experience in the management of people and relationships via supervisory experiences and proven leadership ability. Including the skills to develop, coach and grow teams</li><li>Able to advise senior stakeholders with great skill and a level of confidence, knowledge and stature to provide advice in the handling of customers’ due diligence requirements</li><li>Strong at influencing thinking and behaviors that align with the Bank’s commitment to financial crimes, with the highest level of integrity and the ability to balance commercial objectives with the exercise of independent and prudent judgement</li><li>Certification as an AML specialist (e.g., CAMS / Diploma in AML) with a recognized institution will be an advantage</li></ul>

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Technical Delivery Manager ( Actimize ) - Comp Tech – VP2

AML and Compliance Manager

FVP - KYC Operations - GWB

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Technical Delivery Manager ( Actimize ) - Comp Tech – VP2

AML and Compliance Manager

FVP - KYC Operations - GWB

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