TA Specialist

Strategic Sourcing III – Indirect Procurement

HR Systems and Workforce Analyst

Customer Service Specialist

Demand Planning Analyst

Business Unit Head Medical Device

CEO / Managing Director, Bulk & Corridors

Key Account Manager – DTC

Responsibilities: <ul><li>Select the desired employees and develop, implement, and monitor the programs and processes used in recruitment and selection.&nbsp;</li><li>They source, recruit, screen, interview and recommend external and/or internal candidates to staff open requisitions.&nbsp;</li><li>Utilize the services of employment agencies and/or place employment ads in appropriate sources, including the intranet, Internet, and print media.&nbsp;</li><li>Responsible for developing and implementing recruiting plans and administering talent management efforts and employee referral programs, managing the resume tracking system and ensuring consistent corporate image throughout recruiting campaigns.&nbsp;</li><li>Lead end-to-end recruitment, ensuring alignment with organizational strategy and culture.</li><li>Manage end-to-end hiring process: Source, resume screen, phone screen, schedule interviews, Offer documentation and onboarding</li></ul> Requirements: <ul><li>Minimum 6+ years of experience required for this role.</li><li>Should possess expert knowledge and innovative skills to source and attract active &amp; passive talent from different sourcing channels (job boards, social media, referrals and local outreach to identify potential candidates</li><li>Communication and Stakeholder management is key to be successful in this role as you work with global stakeholders and matrix organization</li><li>Good understanding of the engineering manufacturing industries in the local market, able to map talents, develop business intelligence for sourcing strategies and techniques</li></ul> Qualification <ul><li>Experience in handling end-to-end Talent Attraction Process [Source to Onboard]</li><li>Be able to develop Recruiting Strategies basis the skill demand and complexities</li><li>Expert knowledge and Hands-on in preparing market research, Market/Talent mapping using various tools such as Talent Neuron, Draup, LinkedIn Talent Insight</li><li>Data driven: able to analyse, slice &amp; dice data, develop insights from data and be able to make decisions to drive hiring strategies</li></ul>

Responsibilities: <ul><li>Develop and execute procurement strategies to meet production and project requirements.</li><li>Analyse and provide feedback to appropriate departments on part status / requirements for fulfilling customer demand.</li><li>Manage delivery of critical component parts and product delivery with suppliers and contract manufacturing and critical supply partners to meet customer requirements.&nbsp;</li><li>Escalation of any issues to relevant sourcing analyst.</li><li>Monitor &amp; reporting KPI targets with actions– delivery on time, confirmation of purchase orders.</li><li>Invoice processing, resolving blocked invoices &amp; amendments of purchase orders</li></ul> Requirements: <ul><li>Educational Degree, Bachelor or above, Engineering background is preferred.</li><li>Minimum 5 – 7 years of experience in indirect procurement, experience in manufacturing company is a must.</li><li>Experience in at least 2 commodities including MRO, Facility, Automation line, HR services.</li></ul>

Overview: <ul><li>The HR Technology and Integration (T&amp;I) organization was established as part of the HR team’s journey through digital transformation.&nbsp;</li><li>Working as part of our Global HR Technology &amp; Integration team this role to Build, implement and improves global HR systems, data, reporting and analytics platform.&nbsp;</li><li>As a product owner you will Develop and improve existing HR systems in partnership with our Global Talent Rewards &amp; HR Services teams to meet business requirements.</li></ul> Responsibilities: <ul><li>Act as a Global Product Owner to support our Global Total Rewards systems &amp; development.</li><li>Partner closely with our Global Total Rewards team to provide product knowledge &amp; solutions.</li><li>Proactively recommend solutions and ideas to help address technical problems that hinder productivity within Total Rewards.</li><li>Collaborates with Total rewards business teams to analyse requirements, develops and implements various solutions &amp; procedures.</li><li>Provides expertise in the analysis, design, development, and implementation of our Global HRIS system &amp; applications.</li><li>Streamline &amp; continuously improve system configuration to support Global Total Rewards team</li><li>Research solutions to support HR programs and processes.</li><li>Acts as a liaison with IT (Internal &amp; External) on technical issues and projects requiring data integration and other technical support.</li><li>Troubleshoots production issues, including problem research and analysis, and performing steps for resolution.</li><li>Documents system specifications, configurations, processes and procedures.</li><li>Partners with IT, HR and business to ensure effective use of methodologies and communication of test strategies, test results and performance through testing teams</li><li>Audits and reviews changes within HRIS to ensure proper controls and separation of duties and assists in establishing new controls, as needed.</li><li>Contributes to training program development and provides Tier 3 end-user support. Partners with COE’s &amp; Shared Services on enhancements, new rollouts, etc.</li><li>Works with external vendors and other service providers to ensure the efficient, accurate, and timely exchange of information</li></ul> Requirements: <ul><li>Bachelor degree (or equivalent); advanced degree preferred.</li><li>Typically requires minimum of 5+ years of SuccessFactors experience with end to end implementation projects</li><li>SuccessFactors certification with experience and expertise in modules like Compensation and Variable Pay</li><li>Hands on experience with SuccessFactors Employee Central (EC)</li><li>Candidate should ideally have been experience in at least 1 previous global / regional implementation • Provided recommendations with half-yearly and periodic system updates</li><li>Ability to communicate recommendations and solutions to non-technical clients and end users.</li><li>Experience building and executing test scripts for HR information system upgrades and enhancements. • Desired ITIL Service Management Certified</li><li>Advanced proficiency in MS Office, especially Excel</li></ul>

Responsibilities: Customers Management: <ul><li>Handle incoming calls and emails from assigned accounts (customers) for various sales inquiries, including information on orders, lead times, incoterms, and stock availability.</li><li>Proactively communicate with customers to ensure understanding and resolution of all order-related issues.</li></ul> Analyse Demand Forecast/ Revenue &amp; Inventory Control: <ul><li>Analyze demand forecasts for assigned accounts (customers) and review/control inventory in accordance with business unit targets.</li><li>Conduct demand planning and upload forecasts to the system, managing replenishment orders and billing for consignment customer consumption.</li><li>Generate forecast and LE reports promptly and accurately for Monthly Sales Revenue.</li><li>Review customers actual demand and forecasts to meet their requirements and conduct comprehensive analysis to avoid excess inventory or non-moving stock.</li></ul> Customer Documentation &amp; File Management: <ul><li>File all relevant sales transactions, including purchase orders, order proof lists, order acknowledgments, shipping documents, shipment reports, customer&nbsp;</li></ul> Shipment Management: <ul><li>Prepare and process shipments according to customer requests.</li><li>Collaborate with Planning/Logistics to ensure on-time delivery based on customers request dates and confirm dates for STR performance.</li><li>Oversee drop-shipment orders and ensure continuous follow-up on shipment status, particularly for critical issues.</li><li>Submit credit releases to finance for held accounts.</li><li>Coordinate with Account Managers and customers to release shipments that are on hold.</li></ul> Payment Management: <ul><li>Follow up on open disputes/invoice discrepancies with Customer, Finance &amp; Sales to ensure the best possible A/R results. If necessary, issue credit/debit notes to resolve discrepancies.</li></ul> Requirements: <ul><li>Bachelor degree in related field.</li><li>5-10 years minimum in customer service/procurement or production planning, proficient in both written and spoken English, PC literate with Microsoft Window software.</li><li>Self-initiative, perseverance, people oriented and able to travel locally and aboard for short assignment</li></ul>

Responsibilities: <ul><li>Take ownership of the monthly demand planning execution drumbeat which includes the enhancement of statistical forecast and facilitate monthly demand review calls with marketing team for project-driven demand.&nbsp;</li><li>Adjust and validate the forecasts based on the collaborative information from key stakeholders and hold a handshake meeting with commercial office to ensure market and finance alignment.&nbsp;</li><li>Review final output with supply planning prior to forecast upload in preparation of any ramp-up and ramp-down activities to enhance supply readiness and inventory management.&nbsp;</li><li>Be up to date with NPI (New Product Introduction) offers and activities in order to align market expectations and timeline with forecast in the system.&nbsp;</li><li>Coordinate product life cycle changes such as obsolescence, replacements, new offers, projects, or promotions of the business across both commercial and supply chain team.&nbsp;</li><li>Measure and analyse forecast accuracy at multi-levels (material, product line, business) and work with the necessary stakeholders to drive improvement.&nbsp;</li><li>Participate in S&amp;OP activities to monitor demand planning performance and highlight critical product lines or projects that will need support from supply chain team.&nbsp;</li><li>Act as the mediator between supply chain and commercial office on pushing forecast realization, as well as, ensuring supply availability for critical orders/projects.&nbsp;</li><li>Take ownership of the demand planning function and drive actions that are aligned with business goals and KPIs.</li></ul> Requirements: <ul><li>Degree /Diploma in Business, Supply Chain, Industrial Engineering or equivalent.&nbsp;</li><li>SAP (or other ERP software) – 1-2 years.&nbsp;</li><li>SAP Integrated Business Planning software (or other demand planning software) – 1-2 years.&nbsp;</li><li>Understanding of MRP – 1-2 years.&nbsp;</li><li>Planning and experience in Demand Forecasting – 1-2 years.&nbsp;</li><li>Understanding of S&amp;OP – 1-2 years.&nbsp;</li><li>Experience with data management, reporting, and analysis using tools at least using Excel VLOOKUP, Pivot, IF, and mathematical functions.&nbsp;</li><li>Experience with SAP Integrated Business Planning Demand software.&nbsp;</li><li>Excellent analytical and problem-solving skills, with a keen attention to detail. Needs to be detail oriented with given importance to accuracy&nbsp;</li><li>Strong verbal communication and interpersonal skills, with the ability to collaborate effectively and confidently with cross-functional global teams and stakeholders.&nbsp;</li><li>Ability to work in a fast-paced and dynamic environment, managing multiple priorities and following drumbeats and deadlines effectively.&nbsp;</li><li>Able and willing to work necessary hours to meet all project deadlines, travel when necessary.&nbsp;</li><li>Able to modify working hours to accommodate global time zones.&nbsp;&nbsp;</li><li>Develop mutually beneficial, respectful, and effective relationships with peers to ensure seamless coordination between departments, maximize synergy, and maintain a shared vision, strategy, and focus.&nbsp;</li></ul>

Responsibilities: Sales Management (35%): <ul><li>Ensure that the team achieves maximal sales and market share by meeting or exceeding standards in each customer segment</li><li>Recruit and secure suitable trading partners to drive business expansion. Design suitable incentive models for the trading partners in collaboration with Finance Manager</li><li>Participate in developing territory sales targets and resource allocation</li><li>Determine the sales team configuration to maximize territory sales targets and potential</li><li>Conduct routine field visits to understand customer needs and market dynamics to share during business meetings</li><li>Build strong business partnership towards our company’s product portfolio with key opinion leaders and develop new product advocates</li><li>Territory Management and optimize effectiveness and efficiency of sales team</li><li>Ensure effective execution customer targeting with reference to marketing reach and frequency plan</li><li>Regularly analyse team performance qualitatively &amp; quantitatively against KPIs, identify improvement areas to drive corrective actions and provide coaching to improve performance.</li></ul> Marketing Planning and Implementation (35%): <ul><li>Strategic planning and leadership to drive brand performance in ensuring successful market penetration (Pre launch preparedness and go to market strategies)</li><li>Develop programs to maximize field selling efforts such as sample strategy, sales meetings, and all sales force related marketing activities.</li><li>Development of the annual brand business and budget plan, strategy &amp; objectives</li><li>Develop and plan resource allocation effectively to address changing market dynamic and competitions</li><li>Create and enhance relationships, internal and external, that contribute towards establishing the brand (key customers, thought leaders, associations and industry players) and implement establish KOL strategy</li><li>Manage brand budget efficiently</li><li>Timely development of promotional program/ materials that enables effective delivery of marketing messages</li></ul> New portfolio exploration (30%): <ul><li>Conduct market insights for new product (market data analysis, gather insights from HCPs)</li><li>Develop patient flow and product forecast based on the portfolio analysed</li><li>Build business case for the new portfolio encompassing the devices and diagnostic range</li></ul> Requirements: <ul><li>Bachelor’s Degree in Science. Proficient in English.&nbsp;</li><li>Minimum 2 to 4 years of relevant experience in marketing and sales.</li><li>Has experience working as marketer in medical devices MNC companies.</li><li>Has knowledge in these key healthcare channels: GP, private hospital, public hospital</li><li>Customer focused with strong interpersonal skills and able to illustrate agility to work and manage cross-functional teams.</li><li>Able to demonstrate new pilots in the areas of digital and analytics</li><li>Detail oriented and having the ability to actively listen.</li><li>Solid communication skills including presentation, verbal and written abilities. Shortlisted candidates are required to do a business case project.</li><li>Strategically focused, results oriented with strong problem-solving skills</li></ul>

The RoleAs the Managing Director of Zambia, you will develop and implement the Company strategy in line with the overall Logistics SSA and Bulk &amp; Corridors strategy.&nbsp;The role will be instrumental in growing our existing offering within an end-to-end supply chain by setting and achieving key objectives while ensuring the safety and well-being of employees. This role will be responsible for the leadership, strategic alignment, client fulfilment, efficient, profitable, sustainable operation and commercial coordination within our clients Logistics portfolio in SSA. The role will directly contribute towards the SSA Logistics revenue and appropriate financial targets. The role links and provides client solutions leveraging all our clients capabilities in the region, and is expected to drive strategic growth, innovation, operational excellence, and stakeholder engagement, ensuring alignment with global best practices and sustainability principles. Key Responsibilities1.	Formulate strategies aligned to our clients Bulk &amp; Corridors strategies and KPI’s priorities2.	Set strategic direction for Zambia and associated capabilities and cascade strategic priorities into the Business Units in Zambia.3.	Establish and align the required structures, standards and capabilities to ensure that it supports and enables our clients and SSA logistics objectives and strategy, and drives a high performing team4.	Develop, implement, and take accountability for the Company strategies according to company goals and objectives aiming to accelerate growth, and that positively influence our clients revenue, operating profit and return on invested capital5.	Establish strategic relationships and agreements with clients that create value for both the client and the end user of the product6.	Lead key customer relationships and serve as the expert for logistics solutions. Identify and understand the opportunities, challenges and potential partner priorities to establish mutually beneficial partnerships/commercial relationships7.	Pro-actively work with internal and external stakeholders to ensure that the Logistics SSA Bulk &amp; Corridors service positioning is clear and defined to maximise growth opportunities8.	Support and implement mid-term business development plans including budget and P&amp;L responsibility for Zambia.9.	Ensure that the Company operations (including value-added services), and commercial aspects are coordinated and executed in way that ensures optimal customer service10.	Proactively identify and manage business uncertainties and opportunities, and implement action plans to mitigate supply chain risks11.	Foster a strong, collaborative partnership with the central Commercial function to develop and execute unified go-to-market strategies.&nbsp;12.	Accept joint accountability for revenue generation, customer acquisition, and retention by aligning local operational capabilities with commercial priorities.&nbsp;13.	Ensure that business development, pricing, and solution design are coordinated to deliver value to customers and achieve growth targets across the region.14.	Actively support and empower the Commercial team by providing operational insights, solution innovation, and customer-specific capability deployment to secure and grow strategic accounts.&nbsp;15.	Leverage internal capabilities across all SSA capabilities to co-create and deliver end-to-end value propositions that strengthen our clients competitive positioning and market share in Sub-Saharan Africa.16.	Drive decision making process through integrated business planning with regional stakeholders and senior leaders (Commercial, Finance, etc.) in order to maximize service to customers and meet our clients objectives17.	Build effective relationships and facilitate collaboration across our clients group of companies to drive projects to completion and improve processes18.	Lead key customer relationships to ensure the delivery of the growth strategy over a 3 to 5 year period19.	Continuously evaluate industry, market and technology trends to assess the potential impact on operational and business opportunities. Make recommendations and drive key projects to leverage opportunities20.	Lead the adoption of automation, AI, and smart technologies to enhance performance and competitiveness.21.	Oversee the implementation of digital solutions to provide integrated, end-to-end supply chain services.22.	Formulate the Company budget to ensure that the strategic deliverables are adequately budgeted for&nbsp;23.	Ensure effective fiscal management in compliance with Company standards24.	Lead, define and ensure compliance with budgeted revenue and operating income goals&nbsp;25.	Analyse monthly financial performance indicators and trends, make necessary adjustments to ensure profitability, and submit required reports timeously26.	Ensure strict financial discipline, including monitoring working capital, debt, and cash flow.27.	Oversee asset management and capital expenditure, ensuring ROI-driven investments.28.	Drive long-term value creation through strategic financial planning and effective resource allocation.29.	Embed sustainability, carbon reduction, and environmental responsibility into core operations.30.	Lead green initiatives, renewable energy adoption, and emission-reduction projects.31.	Implement risk management frameworks to mitigate financial, operational, environmental, and reputational risks.32.	Lead the development of crisis management and business continuity strategies.33.	Uphold the highest standards of corporate governance, transparency, and integrity.34.	Drive a strong ethical culture, ensuring accountability at all levels.35.	Lead our clients People agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with Group policies and procedures36.	Drive the development of a healthy, high-performance culture across the Company, in alignment with our clients cultural objectives37.	Ensure, and assume ultimate accountability for the implementation of continuous improvement, health, employee wellbeing and sustainability best practices for the Company38.	Interpret and ensure compliance to regulatory requirements across the Company in the various countries/jurisdictions we operate. Minimum Requirements QUALIFICATIONS	Relevant Bachelors degree&nbsp; EXPERIENCE&nbsp;	Minimum 10 years’ experience in the supply chain industry, including experience managing supply chain activities	Up to 8 years’ in a similar or senior executive role for a global supply chain multinational	Proven experience and demonstrable success in leading end to end supply chain companies, and team enablement SKILLS&nbsp;	Proven ability operate and navigate a multinational, matrixed organization	Strategic Orientation: The ability to evaluate and redirect organisation’s strategy, value proposition, and business strategy aimed at conceptualising a desired future state that promotes the viability of the organisation.	Business Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trends	Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.	Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision-makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation &amp; profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.	Business and Operations Management: Understands how to effectively plan and manage business operations including service delivery. Expert understanding of the alignment of resources, planning and priorities at an organisational level. Able to interpret business intelligence and apply it in the development of long term strategic plans to ensure effective business and organisation management in the organisation. Drives the setting of measurements that encourage raising organisational performance and measured return on investment.	Financial Management: Extensive knowledge and understanding of key financial planning, budgeting, and forecasting process and management.&nbsp;Understands the link between budgets and strategic objectives of the organisation. Understands complex budgeting and financial management issues.&nbsp;Extensive knowledge on asset control procedures and management. Understands key financial performance indicators.&nbsp;Able to analyse financial statements and reports.	Strong communication skills: You are an exceptional listener.&nbsp;You communicate clearly.&nbsp;You write exceptionally well and you speak eloquently. You can explain just about anything to anyone.&nbsp;You’re comfortable on the phone or to groups of people – at any level.&nbsp;You are incredibly tactful when delivering the facts.&nbsp;&nbsp;&nbsp;	Leadership - The ability to inspire, motivate and direct individuals to take ownership of-, and achieve desired outputs.	Supply Chain Management - In-depth knowledge of supply chain management function policies and procedures, as well as the legislative framework governing the supply chain management function. Able to analyse the effectiveness of the supply chain and recommend improvements. Demonstrates in-depth understanding of costs and cost efficiencies within a supply chain, sustainable supply chain practices.	Exceptional critical thinking skills: you can identify gaps in logic and underlying causes of issues; You think on your feet.&nbsp;You like learning new things, and you can learn quickly.&nbsp;	Strong collaborator: You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organised.	Results oriented: You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.	Confidentiality: You consider and protect the confidentiality of company data at ALL times.	IT skills: You are highly proficient in the full Microsoft Office Suite: Word, Excel, Powerpoint and Visio.	Flexibility to travel: You are ready to travel between 30 - 50% of the time across the globe to our operations and clients.

Overview: <ul><li>As a Key Account Manager for our direct-to-consumer (DTC) business, you will play a pivotal role in maintaining and expanding relationships with our most important clients.&nbsp;</li><li>You will be responsible for driving sales growth, ensuring customer satisfaction, and managing key accounts effectively to meet and exceed business objectives.</li></ul> Responsibilities: Client Relationship Management: <ul><li>Develop and maintain strong relationships with key accounts to understand their needs and business goals.</li><li>Serve as the main point of contact for key clients, addressing inquiries and resolving issues promptly.</li><li>Manage business discussion/negotiations, including TTA, DA, etc to ensure effective sales &amp; achieving business targets and directions.</li><li>Conduct quarterly business review and business progress updates for assigned customers</li><li>Leverage key customer relationships to gain market intelligence and to assist successful formulary listing</li></ul> Sales Strategy Development: <ul><li>Collaborate with the sales &amp; marketing team to create strategic plans for key accounts, identifying opportunities for growth and upselling.</li><li>Analyze market trends and customer needs to inform sales strategies.</li><li>Develop and implement processes and strategies (local go-to-market strategies, sales strategies, and customer strategies) for assigned customers to ensure achievement of sales objectives.</li><li>Manage sales projection (sell in &amp; sell out), stocks forecast and stocks holding. Evaluate trends and divide business output to support strategic growth and profitability.</li></ul> Performance Tracking: <ul><li>Monitor and report on key account performance, sales metrics, and customer satisfaction.</li><li>Prepare regular reports and presentations for internal stakeholders.</li><li>Manage and monitor assigned customer A&amp;P trade fund/ TTA based investment according to annual budget to ensure efficient &amp; effective usage.</li><li>Analyse key accounts’ needs through data driven methods and structured planning &amp; provide trade activation post evaluation analysis for review of improvement and action plan (if any).&nbsp;</li></ul> Cross- Functional Collaboration: <ul><li>Work closely with marketing, product development, and customer service teams to ensure alignment on client expectations and deliverables.</li><li>Coordinate with logistics and supply chain teams to ensure timely product delivery. Negotiation and Contract Management:</li><li>Lead negotiations for trading terms and pricing agreements with key accounts to ensure mutually beneficial terms.</li><li>Manage renewals and extensions of contracts in a timely manner.</li></ul> Customer Advocacy: <ul><li>Act as the voice of the key customer within the organization, advocating for their needs and preferences.</li><li>Gather feedback and insights from clients to inform product development and service improvements.</li></ul> Requirements: Education: <ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field</li></ul> Experience: <ul><li>5+ years of experience in account management or sales within the DTC sector</li><li>Proven track record of managing key accounts and achieving sales targets Skills:</li><li>Excellent interpersonal and communication skills, with the ability to build rapport with clients</li><li>Strong analytical and problem-solving abilities</li><li>Proficiency in CRM software and Microsoft Office Suite Attributes:</li><li>Self-motivated and results-oriented with a strong sense of urgency</li><li>Ability to work collaboratively in a fast-paced environment</li><li>Strategic thinker with a customer-centric approach</li></ul>

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8 analyse Jobs found

TA Specialist

Strategic Sourcing III – Indirect Procurement

HR Systems and Workforce Analyst

Customer Service Specialist

Demand Planning Analyst

Business Unit Head Medical Device

CEO / Managing Director, Bulk & Corridors

Key Account Manager – DTC

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8 analyse Jobs found

TA Specialist

Strategic Sourcing III – Indirect Procurement

HR Systems and Workforce Analyst

Customer Service Specialist

Demand Planning Analyst

Business Unit Head Medical Device

CEO / Managing Director, Bulk & Corridors

Key Account Manager – DTC

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.