Lead Quality Automation Engineer

Finance Manager

Boutique Head

Process Engineer(Functional Litho & Acoustic Litho)

Supplier Compliance & Rick Program Analyst

Business Process Analyst – Purchasing

Business Process Analyst – Warehouse/Logistics

TA Specialist

CEO / Managing Director, Bulk & Corridors

Key Account Manager – DTC

Role Description: <ul><li>We are seeking an experienced Lead Quality Automation Engineer to join our growing Quality Engineering practice in Leeds.&nbsp;</li><li>This role is suited to a highly technical Quality Engineer who enjoys solving complex engineering challenges while working directly with clients across multiple industries.&nbsp;</li><li>You will play a key role in designing automation solutions, driving engineering best practices, mentoring team members, and helping organisations modernise their quality engineering capabilities.&nbsp;</li><li>As a Lead Quality Automation Engineer, you will remain hands-on with automation development while providing technical leadership across delivery teams.&nbsp;</li></ul> Responsibilities:&nbsp; <ul><li>Design, develop and maintain scalable automated testing frameworks for enterprise applications.&nbsp;&nbsp;</li><li>Deliver high-quality automation solutions using modern testing tools and object-oriented programming languages.&nbsp;&nbsp;</li><li>Work collaboratively with software engineers, architects, product owners, and business stakeholders throughout the software development lifecycle.&nbsp;&nbsp;</li><li>Champion Shift-Left Quality Engineering practices by embedding testing early in the development process.&nbsp;&nbsp;</li><li>Analyse application source code to identify defects, improve test coverage, and support overall software quality.&nbsp;&nbsp;</li><li>Contribute to Continuous Integration and Continuous Delivery (CI/CD) pipelines to enable efficient automated testing.&nbsp;&nbsp;</li><li>Apply AI-assisted engineering tools and Generative AI technologies to improve testing efficiency and engineering productivity.&nbsp;&nbsp;</li><li>Provide technical leadership, mentoring, and guidance to junior engineers and project teams.&nbsp;&nbsp;</li><li>Support clients in adopting modern Quality Engineering practices and continuous improvement initiatives.&nbsp;&nbsp;</li><li>Participate in technical discussions, solution design, and engineering governance activities.&nbsp;&nbsp;</li></ul> Requirements: <ul><li>Proven experience in Quality Engineering and Test Automation within enterprise environments.&nbsp;&nbsp;</li><li>Hands-on experience developing and maintaining automation frameworks.&nbsp;&nbsp;</li><li>Strong programming experience in one or more object-oriented languages such as Java, Python, C#, JavaScript, or TypeScript.&nbsp;&nbsp;</li><li>Experience with modern automation frameworks such as Playwright, Selenium, or equivalent.&nbsp;&nbsp;</li><li>Experience working with cloud platforms including AWS, Microsoft Azure, or Google Cloud Platform.&nbsp;&nbsp;</li><li>Good understanding of Continuous Integration and Continuous Delivery (CI/CD) principles.&nbsp;&nbsp;</li><li>Experience working with AI productivity tools such as GitHub Copilot, Claude, or similar technologies.&nbsp;&nbsp;</li><li>Strong understanding of software development lifecycle (SDLC) and Shift-Left Testing methodologies.&nbsp;&nbsp;</li><li>Excellent communication and stakeholder management skills with the ability to work directly with clients.&nbsp;&nbsp;</li><li>Demonstrated ability to work independently while managing multiple priorities.&nbsp;&nbsp;</li></ul> Preferred Qualifications&nbsp; <ul><li>Commercial experience implementing Generative AI solutions within Quality Engineering.&nbsp;&nbsp;</li><li>Experience working within consulting or professional services organisations.&nbsp;&nbsp;</li><li>Knowledge of Agentic AI concepts.&nbsp;&nbsp;</li><li>Familiarity with LangChain and LangGraph.&nbsp;&nbsp;</li><li>Experience mentoring engineers and providing technical leadership.&nbsp;&nbsp;</li><li>Exposure to both public and private sector projects.&nbsp;&nbsp;</li></ul> Personal Attributes&nbsp; The successful candidate will demonstrate:&nbsp; <ul><li>Strong analytical and problem-solving skills.&nbsp;&nbsp;</li><li>Excellent verbal and written communication abilities.&nbsp;&nbsp;</li><li>Adaptability in fast-paced consulting environments.&nbsp;&nbsp;</li><li>A continuous learning mindset with evidence of ongoing professional development.&nbsp;&nbsp;</li><li>A collaborative approach with the ability to influence technical and non-technical stakeholders.&nbsp;&nbsp;</li></ul> Working Arrangement&nbsp; <ul><li>This role follows a hybrid working model with an expectation of approximately two to three days per week onsite, depending on client requirements.&nbsp;</li><li>Some travel to client locations may be required.&nbsp;</li></ul> Security Requirements&nbsp; <ul><li>Candidates must either hold Security Clearance (SC) or be eligible to obtain SC Clearance in accordance with UK Government requirements.&nbsp;</li></ul>

Responsibilities: Financial Planning &amp; Analysis (FP&amp;A): <ul><li>Lead the annual budgeting, forecasting, and long-term financial planning processes;</li><li>Prepare monthly, quarterly, and annual financial forecasts and variance analyses;</li><li>Provide insights and recommendations to senior management to support strategic decision-making;</li><li>Analyse business performance, trends, and key drivers (revenue, costs, margins, cash flow);</li><li>Partner with business leaders to improve financial performance and cost efficiency;</li></ul> Financial Control &amp; Reporting: <ul><li>Ensure accurate and timely month-end, quarter-end, and year-end close processes; Approve monthly Financial Statements in US GAAP ;</li><li>Prepare statutory financial statements in accordance with Danish GAAP and IFRS (if applicable) for Statutory Financial Audit ( each year around November);</li><li>Maintain the general ledger and ensure proper accounting treatment of transactions;</li><li>Oversee and approve reconciliations (balance sheet, bank, intercompany accounts, etc.);</li><li>Ensure compliance with internal controls and company policies;</li><li>Maintain documentation and audit trails for all financial activities;Tax &amp; Compliance (SKAT):</li><li>Ensure compliance with Danish tax regulations (corporate tax, VAT, payroll taxes);</li><li>Review VAT returns and other required filings with SKAT (Danish Tax Agency);</li><li>Coordinate corporate income tax reporting with external advisors;</li><li>Monitor changes in Danish tax legislation and assess business impact;</li><li>Ensure compliance with transfer pricing requirements and documentation;</li><li>Manage communication and correspondence with SKAT authorities;</li></ul> Audit &amp; External Reporting: <ul><li>Act as primary contact for external auditors and manage the annual audit process;</li><li>Coordinate audit schedules and prepare where needed, documentation, and responses to audit queries;</li><li>Ensure timely resolution of audit findings and implementation of recommendations;</li><li>Coordinate with internal audit (if applicable/ needed);</li><li>Ensure statutory filings are completed with Danish authorities (e.g., Danish Business Authority – Erhvervsstyrelsen) ( usual deadline is 30th of March for prior Fiscal year)</li></ul> Administrative &amp; Regulatory Responsibilities: <ul><li>Manage company digital mail system (e-Boks) and ensure timely handling of official correspondence as well as related business partners ( invoices to be forwarded to responsible AP partner, compliance requests, etc);</li><li>Oversee compliance with local statutory requirements and filings;</li><li>Maintain relationships with banks, tax advisors, and regulatory authorities;</li><li>Ensure proper corporate governance documentation and filings;</li></ul> Cash Flow &amp; Treasury Management: <ul><li>Monitor and manage cash flow, liquidity, and working capital;</li><li>Optimize cash management processes and approve forecasting;</li><li>Oversee banking relationships and approvals;</li><li>Manage intercompany funding and vendor related payments;</li></ul> Team Leadership &amp; Stakeholder Management: <ul><li>Lead and develop the local finance team (if applicable);</li><li>Collaborate with global finance and regional teams;</li><li>Act as a strategic business partner to local leadership;</li></ul> Requirements: <ul><li>Bachelor’s or Master’s degree in Finance, Accounting, or related field;</li><li>5–10+ years of experience in FP&amp;A, Financial Controlling, or similar roles;</li><li>Experience managing audits and financial reporting;</li><li>Advanced Excel and financial modelling skills;</li><li>Experience with ERP systems (Oracle, IndustriOS).</li></ul> Preferred qualifications and experience: <ul><li>Experience with Danish accounting standards and tax regulations is a plus.</li><li>Professional qualification (e.g., ACCA, CPA, CMA, or equivalent) preferred;</li></ul>

Responsibilities: <ul><li>Develop and seek approval on the manpower norms for the store with the ABM</li><li>Develop and implement reporting &amp; review mechanisms to track operational performance and ensure course correction</li><li>Drive the Sales plans, monitor and analyse the sales data in coordination with the Sales Staff to ensure that the store targets are met</li><li>Ensure pay-out of the incentive schemes to the store staff as per individual performance with coordination from the relevant teams and escalate appropriately if needed</li><li>Conduct training need analysis in the store and nominate staff to undergo re-training when required</li></ul> Requirements: <ul><li>8–10 years of luxury retail experience, including 4–5 years in a Store Manager or equivalent leadership role, with a proven track record of achieving sales and business targets.</li><li>Strong experience in driving store operations, including sales planning, inventory management, visual merchandising, compliance, financial controls, and overall store profitability.</li><li>Proven leadership and people management skills, with experience in hiring, coaching, training, performance management, succession planning, and leading high-performing retail teams.</li><li>Excellent customer relationship and stakeholder management skills, with the ability to handle VIP customers, resolve escalations, execute customer engagement initiatives, and collaborate effectively with cross-functional teams.&nbsp;</li><li>A Bachelors degree (Graduation) is mandatory and is an essential eligibility criterion for candidates applying for this position.</li></ul>

Responsibilities: <ul><li>Drive/contribute in cost reduction, weed out unwarranted expenses/wastages, find alternative sources and improve processes with innovative solutions to raise efficiency.</li><li>Drive/contribute in quality investigations and continuous improvement programs to resolve chronic process and quality issues, and institute permanent resolutions to assure product quality and enhance process robustness.</li><li>Enforce on line controls and execution to conform to work instructions and procedures.&nbsp;</li><li>Apply hands-on and with deep involvement at work.</li><li>Monitor and analyse SPC charts and drive process control improvements.</li><li>Effective and timely disposition of on hold lots.</li><li>Regular reviews of OCAP, FMEA and Control Plans.</li><li>Ensure timely update of procedures and effective implementations.</li><li>Guide and train technicians in processes and problem solving and analysis to build up their technical competencies and achieve self-sustenance.</li><li>Take accountability of work and possesses strong sense of responsibility and team work.</li><li>Ensure non-conformance is dealt with in a proper and effective manner.</li><li>Establish, review and perform regular update of FMEA, OCAP, Process control, Risk Assessment and SIPOC on all critical processes to ensure a robust process.</li><li>Compliance with CSR, EHS, QM, ESD, 5S standard and cleanroom protocol.</li></ul> Requirements: <ul><li>Minimum Bachelor’s degree in Physics / Chemistry / Material Science/ Mechanical / Electronic or Electrical Engineering or equivalent.</li><li>Knowledge on semiconductor process technology.</li><li>Possess strong technical competencies in his field of study.</li><li>Good knowledge of statistical and quality tools.</li><li>Able to work under pressure and with strong commitment at work.</li><li>Experience with software applications such as MS Power Point, Excel and Word.</li><li>Experience with Lithography tools (Optional)</li></ul>

Responsibilities: Supplier Engagement: <ul><li>Educate suppliers on compliance requirements and conduct training for procurement teams, BU compliance teams, and suppliers.</li><li>Identify root causes of non-compliance and support development of sustainable remediation plans.</li><li>Engage and support effectively with suppliers and business units to drive remediation.</li><li>Support suppliers in developing effective policies and procedures to mitigate supply chain risks.</li><li>Support for supplier capacity building as required.</li><li>Manage ESG incidents, initiatives, and reporting for public-facing and statutory needs (e.g., responsibility reports).</li><li>Drive upstream prevention, mitigation, and capacity building, as well as downstream remediation and exit strategies.</li><li>Supports process documentation and systems management</li></ul> Program Governance: <ul><li>Support in the development and documentation processes for Supplier Compliance &amp; Risk program manual (includes Standard Work Instructions).</li><li>Analyse compliance data and prepare performance reports/scorecards for stakeholders.</li><li>Maintain organization SharePoints and manage subscribed digital platforms to keep data and scorecards current.</li></ul> Compliance Management: <ul><li>Escalate critical findings and ensure closure of remediations activities.</li><li>Support management of ESG Incidents as they arise.</li></ul> Requirements: <ul><li>Global experience in manufacturing, semiconductor, and/or electronics industries.</li><li>10–12 years of core experience in supply chain and supplier-focused roles.</li><li>Strong understanding of Supply Chain Compliance, including strategic alignment, operational modelling, process optimization, and data analytics.</li><li>Expertise in supplier relations, auditing, and capacity-building training.</li><li>Knowledge of supplier code of conduct requirements and experience with programs like Responsible Business Alliance (RBA).</li><li>Proven program management, people management, and stakeholder engagement skills.</li></ul>

Responsibilities: Process Documentation and Modelling: <ul><li>Collaborate with business stakeholders and process owners to understand and document existing processes using BPMN notation.</li><li>Create detailed process maps, workflows, and diagrams that accurately represent the end-to-end processes and related activities (process map should include clear RACI, Tools, WI)</li><li>Ensure that all process documentation is clear, consistent, and follows best practices in BPMN modelling.</li><li>Adopt Single Source of Truth concept, utilize BPMN-tool to create, update, and maintain process documentation in a centralized and accessible manner.</li><li>Ensure process KPI are define &amp; documented</li></ul> Process Analysis and Optimization: <ul><li>Work with process owner to analyse processes &amp; identify inefficiencies, bottlenecks, and areas for improvement.</li><li>Work with process owner &amp; cross-functional teams to propose for process optimizations and enhancements using BPMN-tool capabilities.</li><li>Validate process changes with stakeholders and ensure that process improvements align with organizational goals, including handshake process to cross functional team</li><li>Ability to perform data analysis with big data and summarize into actionable insight</li></ul> System Knowledge &amp; Analysis: <ul><li>Understand D365 system logic &amp; guide users to follow the documented purchasing processes &amp; principles during day-to-day operation</li><li>Able to drill through system data &amp; perform analysis per business request using available analytic tools (PowerBI, Excel, Power Apps, etc)&nbsp;</li></ul> Requirements: <ul><li>Bachelors degree in Supply Chain Management, Business Administration, Management, Purchasing or a related field. Masters degree is a plus.</li><li>Proven experience (typically 5+ years) in business process management, process documentation, or related roles.</li><li>At least 3 years working experience in operational supply chain functions (mainly focus on purchasing)</li><li>Excellent project management skills, planning, prioritization, ability to innovate and execute on solutions that matter, and provide timely updates/recommendations.</li><li>Good analytical, influencing and problem-solving skills and ability to handle team and client discussions.</li><li>Flexible to take on ad-hoc assignment or project as necessary.</li><li>Logical &amp; Analytical mindset with the ability to identify process improvement opportunities through data analysis.</li><li>Excellent communication skills, both written and verbal, to effectively collaborate with stakeholders and present complex concepts.</li><li>Understanding of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering (BPR).</li><li>Familiarity with compliance and regulatory requirements related to business processes.</li><li>Experience with stakeholder management with strong influencing skillset</li></ul>

Responsibilities: Process Documentation and Modelling: <ul><li>Collaborate with business stakeholders and process owners to understand and document existing processes using BPMN notation.</li><li>Create detailed process maps, workflows, and diagrams that accurately represent the end-to-end processes and related activities (process map should include clear RACI, Tools, WI)</li><li>Ensure that all process documentation is clear, consistent, and follows best practices in BPMN modelling.</li><li>Adopt Single Source of Truth concept, utilize BPMN-tool to create, update, and maintain process documentation in a centralized and accessible manner.</li><li>Ensure process KPI are documented</li></ul> Process Analysis and Optimization: <ul><li>Work with process owner to analyse processes &amp; identify inefficiencies, bottlenecks, and areas for improvement.</li><li>Work with process owner &amp; cross-functional teams to propose for process optimizations and enhancements using BPMN-tool capabilities.</li><li>Validate process changes with stakeholders and ensure that process improvements align with organizational goals, including handshake process to cross functional team</li></ul> System Knowledge &amp; Analysis: <ul><li>Understand D365 system logic &amp; guide users to follow the documented planning processes &amp; principles during day-to-day operation</li><li>Able to drill through system data &amp; perform analysis per business request using available analytic tools</li></ul> Requirements: <ul><li>Bachelors degree in Supply Chain Management, Business Administration, Management, Information Technology, Warehouse/Logistic or a related field. Masters degree is a plus.</li><li>Proven experience (typically 5+ years) in business process management, process documentation, or related roles.</li><li>At least 3 years working experience in operational supply chain functions (Warehouse/Logistic)</li><li>Excellent project management skills, planning, prioritization, ability to innovate and execute on solutions that matter, and provide timely updates/recommendations.</li><li>Good analytical, influencing and problem-solving skills and ability to handle team and client discussions.</li><li>Flexible to take on ad-hoc assignment or project as necessary.</li><li>Logical &amp; Analytical mindset with the ability to identify process improvement opportunities through data analysis.</li><li>Excellent communication skills, both written and verbal, to effectively collaborate with stakeholders and present complex concepts.</li><li>Understanding of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering (BPR).</li><li>Familiarity with compliance and regulatory requirements related to business processes.</li></ul>

Responsibilities: <ul><li>Select the desired employees and develop, implement, and monitor the programs and processes used in recruitment and selection.&nbsp;</li><li>They source, recruit, screen, interview and recommend external and/or internal candidates to staff open requisitions.&nbsp;</li><li>Utilize the services of employment agencies and/or place employment ads in appropriate sources, including the intranet, Internet, and print media.&nbsp;</li><li>Responsible for developing and implementing recruiting plans and administering talent management efforts and employee referral programs, managing the resume tracking system and ensuring consistent corporate image throughout recruiting campaigns.&nbsp;</li><li>Lead end-to-end recruitment, ensuring alignment with organizational strategy and culture.</li><li>Manage end-to-end hiring process: Source, resume screen, phone screen, schedule interviews, Offer documentation and onboarding</li></ul> Requirements: <ul><li>Minimum 6+ years of experience required for this role.</li><li>Should possess expert knowledge and innovative skills to source and attract active &amp; passive talent from different sourcing channels (job boards, social media, referrals and local outreach to identify potential candidates</li><li>Communication and Stakeholder management is key to be successful in this role as you work with global stakeholders and matrix organization</li><li>Good understanding of the engineering manufacturing industries in the local market, able to map talents, develop business intelligence for sourcing strategies and techniques</li></ul> Qualification <ul><li>Experience in handling end-to-end Talent Attraction Process [Source to Onboard]</li><li>Be able to develop Recruiting Strategies basis the skill demand and complexities</li><li>Expert knowledge and Hands-on in preparing market research, Market/Talent mapping using various tools such as Talent Neuron, Draup, LinkedIn Talent Insight</li><li>Data driven: able to analyse, slice &amp; dice data, develop insights from data and be able to make decisions to drive hiring strategies</li></ul>

The RoleAs the Managing Director of Zambia, you will develop and implement the Company strategy in line with the overall Logistics SSA and Bulk &amp; Corridors strategy.&nbsp;The role will be instrumental in growing our existing offering within an end-to-end supply chain by setting and achieving key objectives while ensuring the safety and well-being of employees. This role will be responsible for the leadership, strategic alignment, client fulfilment, efficient, profitable, sustainable operation and commercial coordination within our clients Logistics portfolio in SSA. The role will directly contribute towards the SSA Logistics revenue and appropriate financial targets. The role links and provides client solutions leveraging all our clients capabilities in the region, and is expected to drive strategic growth, innovation, operational excellence, and stakeholder engagement, ensuring alignment with global best practices and sustainability principles. Key Responsibilities1.	Formulate strategies aligned to our clients Bulk &amp; Corridors strategies and KPI’s priorities2.	Set strategic direction for Zambia and associated capabilities and cascade strategic priorities into the Business Units in Zambia.3.	Establish and align the required structures, standards and capabilities to ensure that it supports and enables our clients and SSA logistics objectives and strategy, and drives a high performing team4.	Develop, implement, and take accountability for the Company strategies according to company goals and objectives aiming to accelerate growth, and that positively influence our clients revenue, operating profit and return on invested capital5.	Establish strategic relationships and agreements with clients that create value for both the client and the end user of the product6.	Lead key customer relationships and serve as the expert for logistics solutions. Identify and understand the opportunities, challenges and potential partner priorities to establish mutually beneficial partnerships/commercial relationships7.	Pro-actively work with internal and external stakeholders to ensure that the Logistics SSA Bulk &amp; Corridors service positioning is clear and defined to maximise growth opportunities8.	Support and implement mid-term business development plans including budget and P&amp;L responsibility for Zambia.9.	Ensure that the Company operations (including value-added services), and commercial aspects are coordinated and executed in way that ensures optimal customer service10.	Proactively identify and manage business uncertainties and opportunities, and implement action plans to mitigate supply chain risks11.	Foster a strong, collaborative partnership with the central Commercial function to develop and execute unified go-to-market strategies.&nbsp;12.	Accept joint accountability for revenue generation, customer acquisition, and retention by aligning local operational capabilities with commercial priorities.&nbsp;13.	Ensure that business development, pricing, and solution design are coordinated to deliver value to customers and achieve growth targets across the region.14.	Actively support and empower the Commercial team by providing operational insights, solution innovation, and customer-specific capability deployment to secure and grow strategic accounts.&nbsp;15.	Leverage internal capabilities across all SSA capabilities to co-create and deliver end-to-end value propositions that strengthen our clients competitive positioning and market share in Sub-Saharan Africa.16.	Drive decision making process through integrated business planning with regional stakeholders and senior leaders (Commercial, Finance, etc.) in order to maximize service to customers and meet our clients objectives17.	Build effective relationships and facilitate collaboration across our clients group of companies to drive projects to completion and improve processes18.	Lead key customer relationships to ensure the delivery of the growth strategy over a 3 to 5 year period19.	Continuously evaluate industry, market and technology trends to assess the potential impact on operational and business opportunities. Make recommendations and drive key projects to leverage opportunities20.	Lead the adoption of automation, AI, and smart technologies to enhance performance and competitiveness.21.	Oversee the implementation of digital solutions to provide integrated, end-to-end supply chain services.22.	Formulate the Company budget to ensure that the strategic deliverables are adequately budgeted for&nbsp;23.	Ensure effective fiscal management in compliance with Company standards24.	Lead, define and ensure compliance with budgeted revenue and operating income goals&nbsp;25.	Analyse monthly financial performance indicators and trends, make necessary adjustments to ensure profitability, and submit required reports timeously26.	Ensure strict financial discipline, including monitoring working capital, debt, and cash flow.27.	Oversee asset management and capital expenditure, ensuring ROI-driven investments.28.	Drive long-term value creation through strategic financial planning and effective resource allocation.29.	Embed sustainability, carbon reduction, and environmental responsibility into core operations.30.	Lead green initiatives, renewable energy adoption, and emission-reduction projects.31.	Implement risk management frameworks to mitigate financial, operational, environmental, and reputational risks.32.	Lead the development of crisis management and business continuity strategies.33.	Uphold the highest standards of corporate governance, transparency, and integrity.34.	Drive a strong ethical culture, ensuring accountability at all levels.35.	Lead our clients People agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with Group policies and procedures36.	Drive the development of a healthy, high-performance culture across the Company, in alignment with our clients cultural objectives37.	Ensure, and assume ultimate accountability for the implementation of continuous improvement, health, employee wellbeing and sustainability best practices for the Company38.	Interpret and ensure compliance to regulatory requirements across the Company in the various countries/jurisdictions we operate. Minimum Requirements QUALIFICATIONS	Relevant Bachelors degree&nbsp; EXPERIENCE&nbsp;	Minimum 10 years’ experience in the supply chain industry, including experience managing supply chain activities	Up to 8 years’ in a similar or senior executive role for a global supply chain multinational	Proven experience and demonstrable success in leading end to end supply chain companies, and team enablement SKILLS&nbsp;	Proven ability operate and navigate a multinational, matrixed organization	Strategic Orientation: The ability to evaluate and redirect organisation’s strategy, value proposition, and business strategy aimed at conceptualising a desired future state that promotes the viability of the organisation.	Business Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trends	Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.	Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision-makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation &amp; profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.	Business and Operations Management: Understands how to effectively plan and manage business operations including service delivery. Expert understanding of the alignment of resources, planning and priorities at an organisational level. Able to interpret business intelligence and apply it in the development of long term strategic plans to ensure effective business and organisation management in the organisation. Drives the setting of measurements that encourage raising organisational performance and measured return on investment.	Financial Management: Extensive knowledge and understanding of key financial planning, budgeting, and forecasting process and management.&nbsp;Understands the link between budgets and strategic objectives of the organisation. Understands complex budgeting and financial management issues.&nbsp;Extensive knowledge on asset control procedures and management. Understands key financial performance indicators.&nbsp;Able to analyse financial statements and reports.	Strong communication skills: You are an exceptional listener.&nbsp;You communicate clearly.&nbsp;You write exceptionally well and you speak eloquently. You can explain just about anything to anyone.&nbsp;You’re comfortable on the phone or to groups of people – at any level.&nbsp;You are incredibly tactful when delivering the facts.&nbsp;&nbsp;&nbsp;	Leadership - The ability to inspire, motivate and direct individuals to take ownership of-, and achieve desired outputs.	Supply Chain Management - In-depth knowledge of supply chain management function policies and procedures, as well as the legislative framework governing the supply chain management function. Able to analyse the effectiveness of the supply chain and recommend improvements. Demonstrates in-depth understanding of costs and cost efficiencies within a supply chain, sustainable supply chain practices.	Exceptional critical thinking skills: you can identify gaps in logic and underlying causes of issues; You think on your feet.&nbsp;You like learning new things, and you can learn quickly.&nbsp;	Strong collaborator: You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organised.	Results oriented: You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.	Confidentiality: You consider and protect the confidentiality of company data at ALL times.	IT skills: You are highly proficient in the full Microsoft Office Suite: Word, Excel, Powerpoint and Visio.	Flexibility to travel: You are ready to travel between 30 - 50% of the time across the globe to our operations and clients.

Overview: <ul><li>As a Key Account Manager for our direct-to-consumer (DTC) business, you will play a pivotal role in maintaining and expanding relationships with our most important clients.&nbsp;</li><li>You will be responsible for driving sales growth, ensuring customer satisfaction, and managing key accounts effectively to meet and exceed business objectives.</li></ul> Responsibilities: Client Relationship Management: <ul><li>Develop and maintain strong relationships with key accounts to understand their needs and business goals.</li><li>Serve as the main point of contact for key clients, addressing inquiries and resolving issues promptly.</li><li>Manage business discussion/negotiations, including TTA, DA, etc to ensure effective sales &amp; achieving business targets and directions.</li><li>Conduct quarterly business review and business progress updates for assigned customers</li><li>Leverage key customer relationships to gain market intelligence and to assist successful formulary listing</li></ul> Sales Strategy Development: <ul><li>Collaborate with the sales &amp; marketing team to create strategic plans for key accounts, identifying opportunities for growth and upselling.</li><li>Analyze market trends and customer needs to inform sales strategies.</li><li>Develop and implement processes and strategies (local go-to-market strategies, sales strategies, and customer strategies) for assigned customers to ensure achievement of sales objectives.</li><li>Manage sales projection (sell in &amp; sell out), stocks forecast and stocks holding. Evaluate trends and divide business output to support strategic growth and profitability.</li></ul> Performance Tracking: <ul><li>Monitor and report on key account performance, sales metrics, and customer satisfaction.</li><li>Prepare regular reports and presentations for internal stakeholders.</li><li>Manage and monitor assigned customer A&amp;P trade fund/ TTA based investment according to annual budget to ensure efficient &amp; effective usage.</li><li>Analyse key accounts’ needs through data driven methods and structured planning &amp; provide trade activation post evaluation analysis for review of improvement and action plan (if any).&nbsp;</li></ul> Cross- Functional Collaboration: <ul><li>Work closely with marketing, product development, and customer service teams to ensure alignment on client expectations and deliverables.</li><li>Coordinate with logistics and supply chain teams to ensure timely product delivery. Negotiation and Contract Management:</li><li>Lead negotiations for trading terms and pricing agreements with key accounts to ensure mutually beneficial terms.</li><li>Manage renewals and extensions of contracts in a timely manner.</li></ul> Customer Advocacy: <ul><li>Act as the voice of the key customer within the organization, advocating for their needs and preferences.</li><li>Gather feedback and insights from clients to inform product development and service improvements.</li></ul> Requirements: Education: <ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field</li></ul> Experience: <ul><li>5+ years of experience in account management or sales within the DTC sector</li><li>Proven track record of managing key accounts and achieving sales targets Skills:</li><li>Excellent interpersonal and communication skills, with the ability to build rapport with clients</li><li>Strong analytical and problem-solving abilities</li><li>Proficiency in CRM software and Microsoft Office Suite Attributes:</li><li>Self-motivated and results-oriented with a strong sense of urgency</li><li>Ability to work collaboratively in a fast-paced environment</li><li>Strategic thinker with a customer-centric approach</li></ul>

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10 analyse Jobs found

Lead Quality Automation Engineer

Finance Manager

Boutique Head

Process Engineer(Functional Litho & Acoustic Litho)

Supplier Compliance & Rick Program Analyst

Business Process Analyst – Purchasing

Business Process Analyst – Warehouse/Logistics

TA Specialist

CEO / Managing Director, Bulk & Corridors

Key Account Manager – DTC

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Lead Quality Automation Engineer

Finance Manager

Boutique Head

Process Engineer(Functional Litho & Acoustic Litho)

Supplier Compliance & Rick Program Analyst

Business Process Analyst – Purchasing

Business Process Analyst – Warehouse/Logistics

TA Specialist

CEO / Managing Director, Bulk & Corridors

Key Account Manager – DTC

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