QA Tester

Senior Proactive Engineer

Cloud Engineer

Software Engineering Lead

Consulting/Principal Software Engineer

Head of Key Account, APM

EUC Project Manager

Application Support Lead (Retail & Wholesale)

Software Engineer, Quality Analyst

Product Designer, Salesforce Field Service Management

Responsibilities: <ul><li>Develop detailed test plans based on project requirements and specifications.&nbsp;</li><li>Provide feedback on quality standards, usability, and areas for improvement.</li><li>Automates test scenarios and expected outcomes.&nbsp;</li><li>Conduct regression, integration, user acceptance, and performance testing.</li><li>Conducts comprehensive testing and risk-based assessments of the testing objects.&nbsp;</li><li>He/She uses source documentation as input and contributes to the planning and implementation of testing activities.&nbsp;</li><li>Leads testing components of large and complex projects, assigns tasks, provides direction to resources, and reports progress to project stakeholders.&nbsp;</li><li>He/She creates and selects tools and methodologies for review and approval by management.</li></ul> ﻿Requirements: <ul><li>Bachelors Degree or International equivalent&nbsp;</li><li>Bachelors Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field - Preferred&nbsp;</li><li>comprehensive knowledge of technical skills, principles, practices, and procedures of testing methodologies and working knowledge in planning, designing, and conducting QA reviews and inspections.&nbsp;</li><li>He/She provides expertise for key business functions and supporting technologies.&nbsp;</li><li>Provides mentorship and expertise in technologies and processes for Information Services Management (ISM) and Quality Assurance (QA).&nbsp;</li><li>He/She maintains an awareness of emerging technologies to ensure a competitive advantage.</li><li>Experience with both web and client/server based testing</li><li>Minimum 8 Years of Relevant Experience in IT Test Automation.</li><li>Should have strong Mainframe testing [CICS, JCL, DB2, Cobol]</li><li>Must be able to test and debug batch jobs (JCL).</li><li>Must be able to perform backend testing by executing SQL queries.</li><li>Expertise in APIs &amp; Web Services testing</li><li>Hands-on experience in Selenium, TestNG and Cucumber frameworks</li><li>Good in test execution reporting skills</li><li>Expertise in Test Cases Design and Test Data management</li><li>Expertise in tools like PostMan, SOAP UI, WinSCP, Oracle, Jenkins, GitHub and AppDynamics.</li><li>Should be well versed with Agile testing and Continuous Testing</li><li>Experience with Test Management tools</li><li>Knowledge on AZURE DEVOPS&nbsp;</li><li>Understanding of SAFe Agile methodologies</li><li>Should be solution-oriented and have problem solving aptitude</li><li>Should have excellent communication and presentation skills</li><li>Knowledge on Logistics domain will be an advantage</li><li>Good to have Performance Testing experience.</li><li>Knowledge on JMeter / Performance center will be an advantage.</li><li>Any certifications in test automation</li></ul>

Responsibilities: <ul><li>Analyze DEX tool data to identify trends, predict issues, and propose proactive interventions to enhance employee digital experience.</li><li>Develop, test, and maintain scripts and tools using PowerShell and Python to automate repetitive tasks and improve system performance.</li><li>Work with data warehouses like Redshift and analytics platforms such as Databricks. Use SQL or another programming language to work with databases and create dashboards to extract insights and develop actionable recommendations.</li><li>Develop dashboards and reporting tools using SysTrack and Microsoft Power BI to provide visibility into key performance metrics.</li><li>Collaborate with IT Service Desk and Desktop Support Teams to identify opportunities for automation and efficiency improvements.</li><li>Proactively engage with stakeholders to understand business requirements and translate them into technical solutions.</li><li>Design and implement innovative ideas to enhance customer service and reduce the mean time to resolution (MTTR).</li><li>Act as a consultant to various teams, providing technical expertise in the use of DEX tools and scripting languages.</li><li>Lead initiatives to integrate new technologies or methodologies that improve the IT environment and employee satisfaction.</li><li>Conduct Root Cause Analysis (RCA) on recurring issues and propose permanent solutions.</li><li>Engage with vendor support resources to resolve complex technical challenges and evaluate new technologies.</li><li>Work with APIs to integrate and enhance system capabilities, ensuring seamless interaction between tools and platforms.</li></ul> Requirements: <ul><li>Proficiency in DEX tools like SysTrack, Nexthink, or similar platforms.</li><li>Strong coding skills in PowerShell and Python.</li><li>Hands-on experience with data analytics platforms, such as Databricks, and data warehouses like Redshift. Proficiency in SQL as a programming language for working with databases and creating dashboards.</li><li>Expertise in Microsoft Power Apps and Power BI for data visualization and automation.</li><li>Experience in working with APIs for system integration and enhancements.</li><li>Deep understanding of IT environments, including endpoint devices, software, and cloud-based tools.</li><li>Ability to interpret data and provide actionable insights to improve digital employee experience.</li><li>Strong problem-solving skills, with experience conducting RCA and developing innovative solutions.</li><li>Demonstrated ability to identify and act on trends and opportunities in emerging technologies.</li><li>Knowledge of IT Service Management frameworks (e.g., ITIL) and their practical application.</li></ul>

Responsibilities:&nbsp; <ul><li>Responsible for the implementation, testing, optimization and virtualization of cloud infrastructure across on-premise, cloud and network infrastructure.</li><li>Performs activities pertaining to cloud infrastructure deployment and performance to ensure delivery of cloud infrastructure solutions in alignment with service standards.</li><li>Perform OS and database hardening according to the Authority’s hardening guide.</li><li>Provision of new workload in a Cloud platform.</li><li>Integration of new workload to existing Common Services (eg backup, monitoring, etc).</li><li>Integration of new workload to AD, DNS and DHCP.</li><li>Collaborating with teams to assess current infrastructure and recommend cloud adoption strategies.</li><li>Work with different OEM/Vendor/subcontractor for implementation and integration.</li></ul> Requirements: <ul><li>Degree/Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.</li><li>Experience in Terraform will be an added advantage</li><li>Minimum 2 to 4 years IT experience.</li><li>Minimum 3 years of experience working as a System engineer within the operations environment.</li><li>Past working experience in Cloud environment is an advantage.</li><li>Excellent scheduling and multitasking skills</li><li>Meticulous and process-oriented.</li><li>Good, hard-working attitude with ability to work well under pressure.</li><li>Good communication skills English (written, spoken).</li><li>Good analytical skills with ability to work with others to resolve problems.</li><li>Good organization skills, with ability to properly document and track information.</li><li>Dynamic, customer oriented, experience working in a fast-paced environment</li></ul> Skills / Knowledge:&nbsp; <ul><li>Proficiency in one or more cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or Oracle Cloud Infrastructure (OCI). Strong knowledge of cloud services, features, and capabilities.</li></ul> Good Knowledge of following products will be advantageous: <ul><li>Linux</li><li>Unix</li><li>Active Directory/DNS</li><li>Good understanding of server, storage and networking concept</li></ul>

Role Description: <ul><li>The Software Engineer Lead will be in a position to serve as a subject matter expert for a specific team of Software Engineers.</li><li>In addition to writing code on complex systems and applications, this position provides direction on project plans, schedules, and methodologies.</li><li>The position has direct reports. We are committed to advancing gender diversity within the technology sector and supporting greater representation of women in tech.</li></ul> To further this commitment, we have implemented the following initiatives: <ul><li>Women in Technology (WiT) Mentoring Program: This program is tailored to enhance career development for female talent in tech roles across all our businesses.</li><li>Women’s Network Forum: We offer dedicated forums that foster community, mentorship, and professional growth for women.&nbsp;</li></ul> Inspiring Future Talent: <ul><li>We actively engage with schools, hosting events to inspire young females to consider and pursue careers in technology.</li></ul> Responsibilities: <ul><li>Serve as the initial point of escalation for software development issues within specific area of responsibility.</li><li>Interface with other technical personnel or team members to finalize requirements.</li><li>Write and review portions of detailed specifications for the development of system components of moderate complexity.</li><li>Complete complex bug fixes. Work closely with other development team members to understand moderately complex product requirements and translate them into software designs.</li><li>Successfully implement development processes, coding best practices, and code reviews.</li><li>Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders.</li><li>Resolve complex technical issues as necessary. Mentor and/or train entry-level software engineers as directed by department management, ensuring they are knowledgeable in critical aspects of their roles.</li><li>Keep abreast of new technology developments. Design and work with complex data models. Carry out management responsibilities in accordance with the organization’s policies, procedures, and applicable laws.&nbsp;</li><li>Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.</li><li>Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible.</li><li>Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently.</li><li>Manage and encourage new ideas from staff to foster improvements through innovations.</li><li>Empower the staff to be accountable and responsible for their own actions and decisions.</li></ul> Requirements: <ul><li>Bilingual English and Spanish All Qualified Applicants must reside in Mexico City Able to work in person 2-4 days per week as needed Expertise in object-oriented development languages such as Java or .Net (C#) with an added benefit of having experience in front end technologies such as Angular or React.</li><li>Experience in software development methodologies (e.g., Kahn Bahn and Scrum).</li><li>Ability to partner and lead internal and external technology resources in solving complex business needs.</li><li>Ability to design and work with complex data models. Ability to partner and lead internal and external technology resources in solving complex business needs.</li><li>Test-driven development. Ability to write and review portions of detailed specifications for the development of complex system components.</li><li>Strong skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others.</li><li>Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.</li><li>Strong problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.</li><li>Strong interpersonal, communication, and presentation skills applicable to a wide audience including peers, senior and executive management etc.</li></ul> Other Information: Work in a way that works for you <ul><li>We promote a healthy work/life balance across the organization.</li><li>We offer an appealing working prospect for our people.</li><li>With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.</li><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your well-being and happiness are key to a long and successful career.</li></ul> These are some of the benefits we are delighted to offer:&nbsp; <ul><li>Private Medical/Dental Plan Savings Fund Life Insurance Meal/Grocery Voucher</li></ul>

Role Description: <ul><li>About the Role Our Principal Software Engineer will provide assistance and input to management, develops and leads large multifunctional development activities, solves complex technical problems, writes complex code for computer systems, and serves as a senior source of expertise.</li><li>The position may also provide sizing or budget recommendations to management.</li><li>We are committed to advancing gender diversity within the technology sector and supporting greater representation of women in tech. To further this commitment,&nbsp;</li><li>We have implemented the following initiatives:</li><li>Women in Technology (WiT) Mentoring Program: This program is tailored to enhance career development for female talent in tech roles across all our businesses.</li><li>Women’s Network Forum: We offer dedicated forums that foster community, mentorship, and professional growth for women.</li><li>Inspiring Future Talent: We actively engage with schools, hosting events to inspire young females to consider and pursue careers in technology.</li></ul> Responsibilities: <ul><li>Serve as a primary technical point of contact for external technology resources.</li><li>Provide design input across a product.</li><li>Work directly with customers and end users.&nbsp;</li><li>Serve as acknowledged “go to” person on coding and technical issues.</li><li>Interface with other technical personnel or team members to finalize requirements.</li><li>Write and review portions of detailed specifications for the development of system components of moderate complexity.</li><li>Complete complex bug fixes.&nbsp;</li><li>Design and work with complex data models.</li><li>Mentor lead software developers interested in consultancy on development methodologies and optimization techniques.</li><li>All other duties as assigned.</li></ul> Requirements: <ul><li>10+ years of Software Engineering experience.</li><li>BS Engineering/Computer Science or equivalent experience required; advanced degree preferred.</li><li>Bilingual English and Spanish.</li><li>All Qualified Applicants must reside in Mexico City, able to work in person 2-3 days per week as needed in Reforma, Glorieta del Ahuehuete.&nbsp;</li><li>Expertise in data modeling, design and manipulation, optimization, best practices, tuning, and leading industry trend knowledge.</li><li>Expertise in normalized/dimensional data modeling principles and their application to complex business needs.</li><li>Expertise in test-driven development and maintenance including techniques for applying best practices for overall project benefit.&nbsp;</li><li>Expert knowledge of multiple data storage subsystems.</li><li>Strong budgeting/finance skills.</li><li>Proven expert in partnering and leading internal and external technology resources in solving complex business needs.&nbsp;</li><li>Strong experience with various resource models such as Managed Services and/or Staff Augmentation.</li><li>Strong knowledge in industry best practices in external resource development.</li><li>Solid knowledge of architectural principles.&nbsp;</li><li>Strong proficiency with data manipulation language including optimization techniques.</li><li>Ability to design and work with complex data models.</li><li>Expertise in development languages: .NET- C#, JavaScript (Angular)&nbsp;</li><li>Knowledge in using and developing applicable tool sets.&nbsp;</li><li>Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.&nbsp;</li><li>Advanced problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision- making.</li></ul> Other Information: <ul><li>Work in a way that works for you.</li><li>We promote a healthy work/life balance across the organization.</li><li>We offer an appealing working prospect for our people.</li><li>With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.</li><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive</li><li>Working for you We know that your well-being and happiness are key to a long and successful career.</li></ul> These are some of the benefits we are delighted to offer: <ul><li>Private Medical/Dental Plan.</li><li>Savings Fund.</li><li>Life Insurance.&nbsp;</li><li>Meal/Grocery Voucher Serve as a primary technical point of contact for external technology resources.</li><li>Provide design input across a product.&nbsp;</li><li>Work directly with customers and end users.</li><li>Serve as acknowledged “go to” person on coding and technical issues.</li><li>Interface with other technical personnel or team members to finalize requirements.</li></ul>

Responsibilities: Customer relationship and account management: <ul><li>Act as the primary interface between and STEA (Strategic Enterprise Accounts) within the Area.</li><li>Manage and develop relationships at both Area and FL levels, ensuring close collaboration with the Global Account Head, local Key Account Managers and BL sales development directors.</li><li>Develop strong C-suite relationship which may be fostered across Area and Global level executive leadership team and EXB-1.</li><li>Execute and oversee Area-specific account plans, ensuring they are aligned with Global strategies and tailored to meet regional customer needs.</li><li>Lead efforts to strengthen position as a Trusted Partner of Choice through all phases of the customer lifecycle, including new installations, service, and modernization.</li><li>Oversee agreement deployment across the Area, maximizing opportunities and ensuring compliance with customer requirements.</li><li>Generate a clear understanding of the customer’s web of influence.</li><li>Proactively manage escalations and address customer issues, promoting strong collaboration and service excellence.</li><li>Monitor and ensure that appropriate governance structures are in place for effective account management.</li><li>Host regular webinars to build the brand within the Area.</li><li>Represent at industry events, conferences, and customer meetings to strengthen relationships, promote offerings, and expand networks.</li><li>Actively participate in and support customer-focused events and marketing initiatives to raise brand awareness and generate new leads.</li></ul> Sales and growth management: <ul><li>Drive sales growth by actively managing the opportunity pipeline and sales funnel, ensuring that the account portfolio is well-positioned for both short- and long-term success.</li><li>Lead tenders and negotiations at the Area level, working closely with Global and local teams to ensure successful outcomes.</li><li>Establish oversight processes to track and monitor key opportunities and projects.</li><li>Collaborate with internal teams to develop and execute strategies that drive customer value and account profitability.</li><li>Identify innovation pilot sites in collaboration with the Global Innovation and Global Business Development teams, and lead to full development stage and potential scale.</li><li>Maintain a strong understanding of competitive dynamics and industry trends to position effectively in the marketplace.</li></ul> Performance and financial oversight: <ul><li>Track, analyze, and report on Area-level KPIs, focusing on OR/sales growth, profitability, customer satisfaction, and overall account health.</li><li>Manage budgeting, forecasting, and financial performance across all business lines, ensuring profitability and compliance with targets.</li><li>Ensure effective management of billing, debt collection, contract administration, and Area-level spend reporting (including rebates when not coordinated by Global).</li></ul> Operational and asset management: <ul><li>Implement and oversee Asset Management Plans, ensuring they meet customer needs and maximize the value of customer assets.</li><li>Support ad hoc contractual requirements, such as condition reports, additional testing, and inspections.</li><li>Ensure smooth operational execution, including customer-specific contractual tasks and compliance with agreed-upon deliverables.</li><li>Collaborate with internal and external stakeholders to ensure the efficient deployment and maintenance of customer assets, identifying opportunities for operational improvements and cost optimization.</li></ul> Leadership and collaboration: <ul><li>Lead and coach FL Key Account Managers, in a matrix, ensuring alignment with Area strategies and fostering cross-functional collaboration.</li><li>Facilitate information sharing and coordination between Global, Area, and FL teams to ensure transparency and strategic alignment.</li><li>Drive brand visibility within the STEA at the Area level, focusing on strategic initiatives such as digital, sustainability, and innovation.</li></ul> ﻿Requirements: <ul><li>10 years direct experience in global account in the area/ region</li><li>Experience working in building industry or building maintenance</li><li>Excellent leadership &amp; customer relationship management</li></ul>

Responsibilities: <ul><li>Coordinate internal resources and third parties/vendors for the flawless execution of projects</li><li>Ensure that all projects are delivered on-time, within scope and within budget</li><li>Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility</li><li>Ensure resource availability and allocation</li><li>Develop a detailed project plan to track progress</li><li>Use appropriate verification techniques to manage changes in project scope, schedule and costs</li><li>Measure project performance using appropriate systems, tools and techniques</li><li>Report and escalate to management as needed</li><li>Manage the relationship with the client and all stakeholders</li><li>Perform risk management to minimize project risks</li><li>Establish and maintain relationships with third parties/vendors</li><li>Create and maintain comprehensive project documentation</li><li>Key Responsibilities and Key performance indicators&nbsp;</li><li>Deliver the project following the project governance set by client in stipulated time</li><li>Manage Stakeholders and update them regularly</li><li>Manage Project resources and track the delivery of project</li><li>Ensure any risk or issues are brought to Stakeholders attention</li><li>Ensure cost of the project is tracked and any increase in scope is accounted</li><li>Completion of project and deliverables to client in timely manner</li></ul> Requirements: <ul><li>Bachelors in Computer related discipline.</li><li>Minimum 8 years of experience.</li><li>Great educational background, preferably in the fields of computer science or engineering for technical project managers</li><li>Proven working experience as a project administrator in the information technology sector</li><li>Solid technical background, with understanding or hands-on experience in software development and web technologies</li><li>Excellent client-facing and internal communication skills</li><li>Excellent written and verbal communication skills</li><li>Solid organizational skills including attention to detail and multi-tasking skills</li><li>Strong working knowledge of Microsoft Office</li><li>PMP / PRINCE II certification is a plus</li></ul>

Responsibilities: <ul><li>Provide technical leadership in support of the organizations digital bank implementation.</li><li>Responsible for overall delivery of the mobile/internet banking platform or country implementation of a digital banking platform.</li><li>Provide management oversight to IT area leads, Chapter Leads and other senior IT professionals. Maintain strong collaboration and partnership with business and product teams.</li><li>Provide thought leadership and facilitate the sharing of knowledge between digital bank team and across other organizations teams to strengthen capabilities and the organizations ability to respond to business and customer needs. Drive strategies, technical roadmaps and implementation of digital bank portfolio.</li><li>Drive digital transformation – support and drive digital business and technology change through organisational, cultural, behavioural and process changes.</li><li>Champion change initiatives and provide guidance and support on the design, implementation and communication of each initiative.</li><li>Support the Team - Build up the right capabilities and people, equip them with the skills, tools, and standard approaches to deliver functional excellence, and ensure that they are deployed to value-creation opportunities — sometimes in long-term roles supporting the business, but more often to the small, independent squads.</li><li>Build Capabilities - Responsible for building a “capability” to support a value-creation line; shepherding people along their career paths; evaluating and promoting people; and building standard tools, methods, and ways of working in collaboration with the Chapters and the Platform/Tribe Coaches.</li><li>Manage By Empowering - The ITAL must manage external (vendors) and internal resources, must evaluate, promote, coach, and develop his or her people, but without traditional direct oversight. The ITAL is not involved in the day-to-day work of squads for “value creation standpoint” but has the responsibility to supervise the day-to-day (quality, velocity, productivity, resourcing, vendor management) in collaboration with team members and the Platform/Tribes/Squad business leads.</li></ul> Requirements: <ul><li>Bachelor’s degree/University degree in Computer Science, Engineering, or equivalent experience 9+ years technical and delivery experience, preferably in a banking or wholesales banking environment.</li><li>Experience in mixed development methodology development waterfall and Agile delivery</li><li>Strong organizational and leadership skills.</li><li>Ability to transform traditional development organisations into high performance squads.</li><li>Ability to nurture individual tribe leads / IT area leads into high performing rockstars.</li><li>In depth experience on 1 or more programming languages, such as Java, React.JS</li><li>Familiar with application hosting technologies, such as Apache, JBOSS, Weblogic.</li><li>Experienced in: o Various API design (RESTFUL, SOAP) and microservices architecture o Hybrid mobile solution. o Digital banking solution for SME/ corporate banking. o Developing web applications using Java/J2EE technologies o Configuration, deployment of enterprise applications with JBOSS o All the phases of Software Development Life Cycle from Analysis to Production support o Developing micro services and consuming RESTful web services.</li><li>Ensures technical execution, planning, advice, support, and mentoring of developers, architects and analysts</li><li>Strong knowledge on: o Web applications security, such as authentication &amp; authorisation, session management, data security and other best practice to protect web applications from vulnerabilities and threats o Identifying backend performance bottlenecks on both application &amp; integration layers, and performs relevant optimizations. o Design principles and design patterns. o All architecture layers.</li><li>Familiar with server-side Frameworks – Core-Java, Apache Camel, Maven, Spring framework, Spring Boot, Multi-threading, JDBC, JMS, Hibernate, JPA, JSON, Mockito, Swagger, OpenShift, Kubernetes.</li><li>Familiar with database technologies such as Oracle, MariaDB. Performing design and code review for other team members.</li></ul>

Responsibilities: <ul><li>Understand the test requirements and getting the team aligned with the same.&nbsp;</li><li>Participating on all technical aspects, interacting with client for all technical inputs and queries.&nbsp;</li><li>Automation and integration of complex processes.&nbsp;</li><li>Work closely with the development team on becoming the SME of the product.&nbsp;</li><li>Strong Testing Fundamentals , testing tools, reporting and frameworks.&nbsp;</li><li>Build and maintain the automation regression suite for the white box testing of the products.&nbsp;</li><li>Participate in requirement grooming and think form end customer perspective.&nbsp;</li><li>Should own all aspects of Testing, QA Framework for existing Products and Product end-to-end testing across functional, Security and Automation.&nbsp;</li><li>Work in a dynamic Agile environment and come up with solutions to meet project needs.&nbsp;</li><li>Communicate with Client and end customers in written and verbal.&nbsp;</li><li>Should be able to interact with client and customers for Escalated Customer Issues/Bugs.&nbsp;</li></ul> ﻿Requirements: <ul><li>Manual/Automation Testing - DataCom (Networking , Security, L2-L3, L4-L7 Protocols)&nbsp;</li><li>Hands on experience on Networking products Switch Router and Firewall&nbsp;</li><li>Good testing experience in Datacom/IP-Networking/Switching/routing domain.&nbsp;</li><li>Knowledge of Networking (L2/L3 protocols)&nbsp;</li><li>Knowledge of Testing tools : IXIA/SPIRENT&nbsp;</li><li>Security testing tool - Nessus, OpenVas, Achilles, Defensics (Anyone)&nbsp;</li><li>preferably knowledge / hands on in traffic generation tools such as IXIA or Spirent,&nbsp;</li><li>Performance and scalability testing, security, Penetration testing. packet sniffing tools.&nbsp;</li><li>Linux/containers Knowledge&nbsp;</li><li>Good understanding of testing concepts and hands-on experience in functional/sanity/regression testing.&nbsp;</li><li>CI/CD: Jenkins, GitHub, Bitbucket Actions&nbsp;</li><li>Scripting: Python and/or Shell is a must&nbsp;</li><li>Working experience in Routing protocols such as RIP, OSPF, BGP, MPLS VRRP&nbsp;</li><li>Good understanding of Management interface such as SNMP, Web, Yang, Netconf, Rest based interfaces etc&nbsp;</li><li>Good understanding of testing concepts and hands-on experience in functional/sanity/regression testing.</li><li>Strong written and oral communication skills.&nbsp;</li><li>High levels of motivation with a can-do attitude.&nbsp;</li></ul>

Responsibilities: <ul><li>Conduct user interviews, surveys, and usability testing to understand the pain points of field service workers, dispatchers, and managers.</li><li>Collaborate with customer support teams to gather feedback and pain points directly from the end-users.</li><li>Analyze market trends and competitors to ensure that Salesforce FSM is competitive and meets the needs of various industries.</li><li>Develop user personas, user journeys, and detailed workflows based on research and business requirements.</li><li>Define and document design specifications, including wireframes, prototypes, and high-fidelity mockups.</li><li>Work closely with product managers and engineers to align the design vision with technical and business constraints.</li></ul> Requirements: <ul><li>M.Sc. degree or equivalent</li><li>Expertise and hands on experience in Salesforce Field Service Lightning and Service Cloud products and their implementation</li><li>Expertise and hands on experience in custom mobile architectures</li><li>Good knowledge of handling &amp; simplifying Salesforce data integration designs with backend systems like SAP, IoT etc.</li><li>Salesforce App Builder and Developer certification(s). Other Salesforce certification(s) are an added advantage</li><li>Salesforce Platform Experience :A strong understanding of Salesforce core features, data models, security settings, and integration capabilities is necessary.</li><li>Strong technical and functional proficiency in Salesforce administrative tasks</li><li>Data Standards &amp; Modelling: A good understanding of Salesforce data models is essential for success in this role.</li><li>Declarative Development: Proficiency with Salesforce declarative tools such as Process Builder, Flows, and Validation Rules is a strong asset.</li><li>Custom Development Knowledge: Familiarity with Salesforce development frameworks like Apex, Lightning Web Components (LWC), and Visualforce will provide an advantage.</li><li>Integration &amp; APIs: Experience with Salesforce integration methods (REST/SOAP APIs) and familiarity with middleware solutions is a plus&nbsp;</li><li>Salesforce Field Service Expertise: This is a desirable skill but not mandatory. On-the-job learning will be supported.</li></ul> Certifications (Preferred): <ul><li>Salesforce Certified Administrator: Validates the ability to configure and manage the Salesforce platform.</li><li>Salesforce Certified Platform App Builder: Demonstrates proficiency in declarative development and application design.</li><li>Salesforce Certified Platform Developer: For candidates with custom development experience in Apex, LWC, and Visualforce.</li><li>Salesforce Certified Field Service Consultant: Demonstrates expertise in designing and implementing Salesforce Field Service solutions.</li></ul>

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QA Tester

Senior Proactive Engineer

Cloud Engineer

Software Engineering Lead

Consulting/Principal Software Engineer

Head of Key Account, APM

EUC Project Manager

Application Support Lead (Retail & Wholesale)

Software Engineer, Quality Analyst

Product Designer, Salesforce Field Service Management

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18 angular web apps Jobs found

QA Tester

Senior Proactive Engineer

Cloud Engineer

Software Engineering Lead

Consulting/Principal Software Engineer

Head of Key Account, APM

EUC Project Manager

Application Support Lead (Retail & Wholesale)

Software Engineer, Quality Analyst

Product Designer, Salesforce Field Service Management

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

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Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.