Senior Manager - Customer Experience

Sales Manager, Asia

Financial Analyst - FP&A

Senior Analyst, Temenos Triple A+, Wealthsuite (Private Bank & Trade)

Account Manager IV - Connected Living Solutions

Territory Sales Executive

Quality Analyst (5-4) – Assembly Quality

Account Executive

Strategic Account Executive

Senior SAP CO Consultant

Responsibilities: <ul><li>Provide support to the section head in developing and implementing a strategic vision for the digital channels and customer experience that aligns with the companys overall goals and objectives.</li><li>Develop a roadmap for digital transformation initiatives, including timelines, resources, and budgets</li><li>Identify opportunities to improve digital channels and customer service by staying up-to-date with industry trends and implementing best practices.</li><li>Drive the development and enhancement of customer self-service digital solutions as the Business lead and work along with the IT team – App/ portal, Whatsapp/ Chatbot, Kiosks, Token machines, etc.</li><li>Improve overall customer experience across the prospect and customer journeys from lead generation till sale, and through to post-sale services.</li><li>Revise the processes offered on the self-service channels in context of a digital-first experience.</li><li>Provide the business with customer feedback and insights that enhance customer experience and engagement.</li><li>Ensure all digital touchpoints in the processes, and communications and templates going out to customers and prospects is up to date.</li><li>Collaborate with other departments, such as IT, Marketing, Sales, and Customer care to ensure smooth delivery and operations of digital channels.</li><li>Collaborate with cross-functional teams to drive process improvements for a digital-first approach.</li><li>Lead and oversee transformation projects related to call center operations, including implementing new technology, system upgrades, and process improvements.</li><li>Work closely with the CX team to incorporate customer insights into commercial strategy development, enhancing customer satisfaction and retention.</li><li>Represent the Customer experience team in cross-functional meetings, and provide regular updates to senior management.</li><li>Develop strategies to enhance the customer lifecycle and maximize lifetime value, driving both customer loyalty and revenue growth.</li><li>Leverage advanced analytics to track market performance, customer behavior, and competitive positioning, ensuring decisions are guided by actionable insights.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Management/ Marketing/ Digital Transformation/ Customer Experience/ Business Analytics, or a related field. Master’s degree - preferred</li><li>Certifications in Business Analytics, Customer Journey Mapping, or Service Design - preferred</li><li>Min. 7-8 years relevant experience in digital technologies and tools with minimum 4 years managing teams and developing and implementing digital strategies.</li><li>Proven experience in delivering digital transformation initiatives within complex organizations, including the development and implementation of customer self-service channels such as WhatsApp, chatbots, and customer portals.</li><li>Prior experience in customer experience design or consumer research and/ or real estate industry is an added advantage</li></ul>

Responsibilities: New Business Development: <ul><li>Drive and secure new business in assigned territory/portfolio/segment</li><li>Be the developer of strong customer accounts, focusing on value proposition and sustainable relationships.</li><li>Identify good market opportunities and collaborate with innovation team in ensuring the right solution for our customers and target market</li><li>Be proactive in understanding the competitive environment, implement ways to protect and grow our business.</li></ul> Key Account Management: <ul><li>Be the focal point of contact to our key clients portfolio, ensuring their business and needs are managed professionally.</li><li>Work cross-functionally across Supply Chain Operations, Procurement, Finance, Operations, Customer Service teams to develop and execute on the client strategies in a collaborative way that maximizes the outcomes.</li><li>Deliver key account growth through continuous value-add solution selling and delighting customers via solid KAM management and keeping their service level targets.</li><li>Research and plan opportunities through promotion of right product portfolio, with the aim of continually advancing sales and improve operating profit.</li><li>Create and maintain Tobacco client strategy and price lists under guidance of the line manager</li><li>Involve him/herself fully in the category planning / customer planning process, and deliver actions agreed.</li><li>Ensure all company sales processes and tools are used effectively in the region.</li></ul> Other Commercial Responsibilities: <ul><li>Develop and implement best practices for regional account planning, budgeting, forecasting and pipeline management.</li><li>Engage in and encourage cooperation across all company functional teams</li><li>Prepare reports for meetings, presentations, forecasting, budgeting, sales analysis and strategic planning activities.</li><li>Stay up-to-date on the latest industry trends and supply chain developments, proactively engage and educate our customers and building an engaging relationship with the market.</li></ul> Requirements: <ul><li>At least 10 years’ experience in Sales/Commercial/Business Development roles</li><li>Experience in the tobacco or consumer goods industry is an advantage.</li><li>Aggressive and tenacious in solution selling within a B2B technical sales environment.</li><li>Possess proven experience with sales &amp; business development through sharp hunting capabilities.</li><li>Track record with regional market development &amp; new product implementation will be plus.</li><li>Experience in account management and team working within a B2B technical sales environment.</li><li>Familiarity with sales performance tools &amp; salesforce CRM tools would be relevant</li><li>Conversant with all Microsoft Office applications, Tableau and Power BI would be an added advantage</li><li>Ability to thrive in a fast-paced, dynamic environment and adapt to evolving market trends and customer needs.</li><li>Excellent communication and interpersonal abilities to collaborate effectively with internal teams and external customers.</li><li>Must be proficient in English and Chinese.</li><li>International travel is required including Southeast Asia countries such as Vietnam, Laos, Myanmar, Cambodia &amp; Thailand</li></ul>

Responsibilities: <ul><li>Ensure period end reporting correctly reflects BU results and HFM reporting&nbsp;</li><li>Prepare the monthly results to SSEA team for consolidated financial statements</li><li>Review of business activities, calculation, set up and posting of accounting journals in accordance with journal policy and support for management accounting in the same.</li><li>Prepare and review of Balance Sheet accounts reconciliations.</li><li>Prepare financial reports, flux analysis and other general accounting duties as required.</li><li>Prepare financial statement as per Indian accounting standards and ensure timely completion of Statutory audit without adverse remarks.</li><li>Support SSEA team with queries relating to India business.</li><li>Participate in meetings to identify and implement process improvements.</li><li>Ensuring compliance with internal controls</li><li>Keeping track of the transactions and monitoring accounts to ensure that ageing is up to date.</li><li>Analyzing vendor aging reports to pay all invoices in a timely manner and works to build sustainable processes between Accounts Payable, the supplier and internal customers.</li><li>Resolving vendor inquiries in a professional manner in a high-demanding environment.</li><li>Working with supply chain team to co-ordinate the sales details and process sales invoice in system. Also, perform revenue recognition activities to ensure the control in place.</li></ul> Requirements: <ul><li>CA or relevant degrees in Accounting or Finance.</li><li>5-8 years of relevant work experience</li><li>Excellent communication skills (written and verbal); fluent in English</li><li>Detail-oriented with a high sense of urgency and exceptional organizational skills</li><li>Excellent interpersonal and conflict management skills with the ability to operate with a global team, customer service, and leadership mentality</li><li>Ability to effectively lead, manage, and prioritize multiple projects, while operating in a fast-paced, complex global organization with shifting schedules and priorities</li><li>Solid working experience and knowledge of SAP, BI tools and office software</li></ul>

Responsibilities: <ul><li>Lead end-to-end system analysis activities, translating business requirements into high-quality functional solutions while ensuring delivery milestones are achieved.</li><li>Act as the key functional expert, bridging business and technology teams to resolve complex functional and technical challenges.</li><li>Drive functional solutioning and ensure requirements are clearly understood across Development, QA, and business teams.</li><li>Partner with testing teams to validate solutions and ensure delivered functionality aligns with approved Functional Specification Documents (FSDs).</li><li>Collaborate with platform vendors and project stakeholders throughout the implementation lifecycle to ensure seamless delivery and successful outcomes.</li><li>Contribute to application solution design, review implementation approaches, and guide teams on best practices.</li><li>Support project governance activities including resource coordination, documentation management, and delivery reporting.</li></ul> Requirements: <ul><li>Strong expertise in Temenos WealthSuite solutions, including EdgeConnect, TCIB, Triple A+ WUI, and OData, with the ability to support and deliver complex business requirements.</li><li>Demonstrated experience in Private Banking and Wealth Management technology initiatives, including participation in at least one full lifecycle implementation from requirements gathering through deployment and post-production support.</li><li>Proven capability in business requirements analysis, solution design, application configuration, and technical review, ensuring alignment with business objectives and architectural standards.</li><li>Excellent stakeholder management and communication skills, with a track record of effectively collaborating with business users, technology teams, project stakeholders, and external vendors.</li><li>Strong understanding of the Software Development Lifecycle (SDLC), quality assurance and testing practices, and Agile delivery methodologies, with experience operating within fast-paced delivery environments.</li></ul>

Responsibilities: <ul><li>Developing and executing account strategies to meet revenue targets and increase market share for automotive connectors and other key product folio</li><li>Focus on spec in company part into customer new project</li><li>Drive, report, monitor key metrics to achieve sales KPI which aligned with organization goal, which are new business wins (TERP), Revenue achievement and margin</li><li>Building and maintaining strong relationships with existing clients, including regular communication</li><li>Identifying and pursuing new business opportunities with potential clients in the appliance industry for 5 years revenue pipeline</li><li>Drive new business with customer engineer &amp; purchasing through sales &amp; marketing activities plan</li><li>Maintaining up-to-date knowledge of industry trends, competitors, and customer needs to drive sales growth</li><li>Collaborating with cross-functional teams in ASEAN and Global team, including sales, customer service, engineering, production, and quality assurance, to ensure consistent delivery of high-quality products and services, and other Sales KPI</li><li>Negotiating pricing, contracts, and delivery terms with clients to maximize profitability and customer satisfaction</li></ul> Requirements: <ul><li>Bachelor’s Degree required, preferably in Engineering education</li><li>High degree of integrity, Teamwork, Innovation and Accountability</li><li>Language: Excellent in English. Chinese is an advantage</li><li>Able to work in cross cultural especially in ASEAN countries and travelling</li><li>Preferably at least 5 years in sales or related field automotive industry (harness maker production field)</li><li>Customer service orientation</li><li>Demonstrate ability to collaborate cross functionally, cross regions</li><li>Strong verbal and written communication skills including presentation and computer skills (i.e. Power Point, Excel, Word, Salesforce, SAP and other tools)</li><li>Must be ambitious, exhibit strong results-orientation and execution characteristics</li><li>Ability to effectively organize, prioritize and accomplish multiple conflicting tasks, make intelligent, timely decisions and solve problems independently</li><li>Ability and willingness to travel as required, Domestic/ Overseas, 25% is travelling</li></ul>

Responsibilities: <ul><li>Execute the strategy defined by the Strategic Account Executive across assigned regional customer locations and branches.</li><li>Develop and maintain strong relationships with local and regional distributors within the territory.</li><li>Coordinate closely with Enterprise Account Teams to ensure effective coverage of strategic and large enterprise accounts.</li><li>Support and engage key wholesale partners and their branch networks through training, business development, and activation initiatives.</li><li>Deliver product training and technical support across distributor branches and contractor networks.</li><li>Work directly with contractors as key influencers in the sales process, ensuring they are equipped to specify and promote our solutions.</li><li>Implement channel strategies to drive revenue growth and increase market share through distribution partners.</li><li>Negotiate and manage local agreements, pricing structures, and performance metrics with distributors.</li><li>Conduct regular business reviews with partners to track performance and identify growth opportunities.</li><li>Ensure strong alignment and communication between all stakeholders across the value chain.</li><li>Promote client full portfolio, including compressors, controls, electronics, monitoring solutions, and related technologies as part of a complete customer offering.</li><li>Maintain accurate sales activity, pipeline, and account information within Salesforce CRM.</li><li>Travel extensively within the assigned territory to support customers, distributors, and contractors.</li></ul> Requirements: <ul><li>Technical qualification, degree, HNC/HND, apprenticeship, or equivalent experience in Refrigeration, HVAC, Mechanical Engineering, Electrical Engineering, or a related discipline.</li><li>Minimum of 5 years experience in technical sales, application engineering, business development, or channel sales.</li><li>Strong technical understanding of HVAC/R systems, including compressors, controls, electronics, and related solutions.</li><li>Proven experience working with distributors, wholesalers, contractors, and installation partners.</li><li>Excellent communication, relationship-building, and stakeholder management skills.</li><li>Strong commercial acumen with the ability to influence and negotiate effectively.</li><li>Ability to work independently while collaborating effectively within a matrix organization.</li><li>Proficiency in Salesforce or equivalent CRM systems.</li><li>Full UK driving licence and willingness to travel extensively.</li></ul> Preferred Qualifications and Experience: <ul><li>Experience working with enterprise-level customers and complex account structures.</li><li>Previous experience within the HVAC/R, refrigeration, building services, or industrial solutions sectors.</li><li>Exposure to regional or national sales environments.</li><li>Understanding of contractor influence models and specification-driven sales processes.</li><li>Experience delivering technical product training and supporting channel partner development.</li></ul>

Responsibilities: <ul><li>Ensure process controls adherence to meet product quality requirements</li><li>Handling non-conformity on shop floor and ensuring corrective actions with systematic approach</li><li>Management of Customer complaints, queries &amp; Customer audits&nbsp;</li><li>Driving continuous improvement projects through problem solving approach to reduce COPQ&nbsp;</li><li>Monitor critical and special characteristics during the assembly process.&nbsp;</li><li>Lead a team of quality inspectors and allocate inspection responsibilities</li><li>Preparation of Control plan, Quality Guide, Poka-Yoke Sheets etc. relevant to Quality Controls</li><li>Training the shop floor team on product quality as per requirements</li><li>Coordinate containment activities for internal and customer quality issues</li><li>Support customer audits, certification audits, and process audits.</li></ul> Requirements: <ul><li>Hands-on experience in Assembly process, specifically in automotive industry</li><li>Excellent problem solving and analytical Skills</li><li>Knowledge of PPAP, Control plan, FMEA, MSA &amp; SPC</li><li>Demonstrated experience of working in a fast paced and changing environment with tight deadlines</li><li>Knowledge and practical experience of Six sigma Green Belt (Preferrable)</li><li>Knowledge of IATF19649 &amp; ISO 9001 standard requirements</li><li>Strong technical aptitude with willingness to explore &amp; learn new Technologies</li><li>Good English communication along with hands on experience in MS Office tool.&nbsp;</li><li>B.E./ B.Tech. in Mechanical / Production / Automobile engineering and 3+ years of working experience</li></ul>

Responsibilities:&nbsp; <ul><li>Responsible for developing and maintaining relationships with local and regional distributors, contractors within assigned territory</li><li>Manage opportunities and pipeline with discipline, including qualification, progression, forecasting, and follow-through to achieve revenue targets.&nbsp;</li><li>Build credibility with customers by sharing technical, product, and market knowledge throughout the sales process.&nbsp;</li><li>Communicate clearly and persuasively through customer discussions, proposals, and presentations.&nbsp;</li><li>Use CRM and sales tools consistently to maintain accurate accounts, pipeline, and forecast information.&nbsp;</li><li>Identify new customers and develop strategies for business development to Leads to convert into business</li><li>Proactively cover top contractors in assigned territory and educate them on company portfolio as influencers in the sales process</li><li>Implement channel strategies to drive sales growth and market share through regional distribution partners</li><li>Negotiate and manage agreements, pricing, and performance metrics with local distributors</li><li>Conduct regular business reviews with channel partners to assess performance and identify growth opportunities</li><li>Manage and update pipeline of opportunities in CRM system, ensuring all interactions are recorded and forecast is accurately maintained</li><li>Serve as the main point of contact for assigned accounts; route inquiries as necessary to Customer Success Reps</li></ul> Requirements: <ul><li>Five (5) or more years of experience in B2B &amp; B2C or technical sales roles.&nbsp;</li><li>Consultative selling and opportunity management skills.&nbsp;</li><li>Ability to identify customer needs and tailor solutions.&nbsp;</li><li>Strong written, verbal, and presentation communication skills.&nbsp;</li><li>Disciplined use of CRM tools to manage pipeline, forecasts, and account activity.&nbsp;</li></ul>

Responsibilities:&nbsp; <ul><li>Develop and execute long‑term, account‑specific growth strategies for assigned strategic customers.&nbsp;</li><li>Build and sustain executive‑level relationships across customer organizations, serving as a trusted advisor.&nbsp;</li><li>Lead complex, multi‑stakeholder sales opportunities using consultative solution‑selling practices.&nbsp;</li><li>Coordinate cross‑functionally with sales, engineering, and services teams to deliver integrated customer solutions.&nbsp;</li><li>Apply deep market, customer, and technical insight to identify growth opportunities and mitigate risk.&nbsp;</li><li>Maintain accurate forecasts, opportunity plans, project pipeline and account strategies within CRM systems.&nbsp;</li><li>Responsible for developing and maintaining relationships with key HVAC OEM stakeholders</li><li>Develop deep understanding of customer strategy to champion appropriate support needs and HVAC product opportunities</li><li>Collaborate with and orchestrate internal account team members (e.g., Systems Engineer, Technical Sales Engineer, etc.) to ensure value propositions are appropriately delivered</li><li>Conduct periodic account planning to strategically identify expansion &amp; cross-sell opportunities</li><li>Lead contract and pricing negotiations with OEM customers</li><li>Serve as main point of contact for set of assigned accounts; route inquiries as necessary to Customer Success Reps</li><li>Conduct regular field visits to better understand customer processes and needs</li><li>Actively engages to stay updated on HVAC industry trends and competitor activity</li></ul> Requirements: <ul><li>Eight (10) or more years of experience in B2B or technical sales roles supporting complex customer environments.&nbsp;</li><li>Demonstrated success managing strategic or enterprise‑level customer accounts.&nbsp;</li><li>Advanced consultative selling, opportunity management, and negotiation skills.&nbsp;</li><li>Ability to engage and influence executive‑level customer stakeholders.&nbsp;</li><li>Strong written, verbal, and presentation communication skills.&nbsp;</li><li>Disciplined use of CRM tools to manage pipeline, forecasts, and account plans</li></ul>

Responsibilities: <ul><li>Strategic Execution: Orchestrate end-to-end SAP CO solution design to meet global finance requirements, while fostering strategic alignment with upstream and downstream IT workstreams to ensure holistic aligned solution.</li><li>Analytical Expertise: Apply deep analytical skills to evaluate complex business requirements, modeling gaps and data into sound architecture E2E solutions across a multi-workstream and multi-region transformation programme.</li><li>Clear communication: Translates complex SAP CO technical concepts into business-friendly language, ensuring stakeholders share a clear and common understanding.</li><li>Collaborative Teamwork: Partner with Finance, Accounting Shared Service, Supply chain functions, manufacturing, and IT teams across Europe, India, APAC to ensure seamless integration of SAP solutions and business processes</li><li>Coaching &amp; Development: Actively pursues personal growth by seeking feedback and embracing learning opportunities, while providing leadership and coaching to team members on complex SAP/Non-SAP topics. Aligns team technical and professional development with broader organizational goals to build sustainable internal capability.</li></ul> Requirements: <ul><li>3+ years of IT-related work experience with a Bachelors degree or 5+ years of IT-related work experience without a Bachelor’s degree.</li></ul> Functional Knowledge: Apply proficient SAP CO knowledge with a strong emphasis on: <ul><li>SAP S/4 HANA Universal Journal (ACDOCA), Fiori apps</li><li>Product costing in cost estimates, cost variants both in legal and group valuation</li><li>Material Ledger actual costing</li><li>Revenue accounting in context of intercompany sales</li></ul>

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118 asc downstream market analyst Jobs found

Senior Manager - Customer Experience

Sales Manager, Asia

Financial Analyst - FP&A

Senior Analyst, Temenos Triple A+, Wealthsuite (Private Bank & Trade)

Account Manager IV - Connected Living Solutions

Territory Sales Executive

Quality Analyst (5-4) – Assembly Quality

Account Executive

Strategic Account Executive

Senior SAP CO Consultant

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118 asc downstream market analyst Jobs found

Senior Manager - Customer Experience

Sales Manager, Asia

Financial Analyst - FP&A

Senior Analyst, Temenos Triple A+, Wealthsuite (Private Bank & Trade)

Account Manager IV - Connected Living Solutions

Territory Sales Executive

Quality Analyst (5-4) – Assembly Quality

Account Executive

Strategic Account Executive

Senior SAP CO Consultant

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.