Customer Quality Engineer

M365 Lead Workplace Services

Senior Process Engineer, Dry Etch

Product Engineer/Senior - FDC/R2R

Data Security Engineering - Crypto Administrator (VP1)

Account Manager IV - Connected Living Solutions

MFG & Process DVL Engineer I

Mechanical Maintenance Engineer - Automation Technology

Strategic Account Executive

Senior IT Engineer

Responsibilities: <ul><li>Quality point of contact for Global strategic customer accounts.</li><li>Leads Quality / Reliability interactions with the customer, including regular communication and escalations.</li><li>Provide the Voice of the Customer feedback with product management, product engineering and manufacturing locations for characteristics that can become quality or application risks to the customer.</li><li>Provides internal and external technical support in evaluating products from a quality and reliability standpoint.</li><li>Leads cross-functional problem-solving teams to investigate quality issues and minimize customer impact, DPPM, cost of poor quality and drive timely resolution.</li><li>Influences without authority in efforts to achieve a robust 5D/8D response within agreed upon timeline.</li><li>Prepare comprehensive failure analysis reports that clearly communicate findings to both technical and non-technical stakeholders.</li><li>Drives systemic corrective action and continual improvement for customers through training and implementation and uses an array of quality improvement tools.</li><li>Regularly reports to management on the overall performance and effectiveness of the assigned global strategic customer account.</li><li>Manage quality issues or inquiries for parts in assigned Global Product Lines. The parts may be made at a company facility or at a sub-tier supplier.</li><li>Supports RMA team functions for disposition of non-conforming products.</li><li>Frequent OEM customer contract manufactures onsite investigations within Vietnam and Southeast Asia as needed to review company product, application use case, problem solve and provide solutions</li><li>Responsible for coordinating and ensuring completion of customer quality requested activities across design qualifications and manufacturing. This includes coordinating globally for all sites, factories, and associated teams within company.</li><li>Ensures compliance with company quality policies and procedures related to customer requirements.</li><li>Partners closely with sales, engineering, and operations to ensure organizational alignment regarding setting targets and achieving quality objectives for our customers.</li><li>Partners with engineering and sales to establish trust with our customers by sharing DDN strategic quality roadmap as well as resolving problems in a timely manner.</li><li>Acts as a liaison between company and the customer for Product Change Notifications and other contractual obligations.</li><li>Regularly conduct reviews with key customers regarding DDNs quality reliability performance.</li><li>Travel within Asia is required to work closely at customer onsite locations and other company locations, including overnight and multi-day trips.</li></ul> Requirements: <ul><li>Bachelor’s Degree with engineering technical focus.</li><li>Minimum 5+ years quality reliability and manufacturing experience working in a regional/global capacity.</li><li>Failure analysis expertise: plan, perform effective and efficient investigations using structured approaches such as fault trees to identify root cause and corrective actions.</li><li>Customer interface quality reliability experience in data center interconnect technology.</li><li>Demonstrated ability to lead teams, forge strong internal relationships, and drive improvement initiatives.</li><li>Knowledge and application of quality system regulations (ISO 9000, 14000 and 18000).</li><li>Experienced in the use Lean Six Sigma,8D methodology, Design of Experiments (DOE), Statistical Process Control (SPC), Process Capability (CpK) techniques, Gage R&amp;R and experience with application FMEAs.</li><li>Possesses strong leadership skills and executive level presence.</li><li>Self-motivated, efficient, ability to work with little or no supervision, and committed to a team approach.</li><li>Strong interpersonal, organization, and project management skills.</li><li>Ability to prioritize responsibilities in a fast-paced work environment.</li><li>Experience in core processes at component level including stamping, molding, plating, and next level assembly such as surface mount technology (SMT), press fit operations, system integrations and product testing.</li></ul>

Responsibilities: Technical Leadership &amp; Ownership: <ul><li>Act as the technical lead for Microsoft 365, Exchange, and Workplace Infrastructure services.</li><li>Provide technical guidance, mentoring, and knowledge transfer to L2 and L3 engineers.</li><li>Own platform health, availability, capacity planning, and lifecycle management.</li><li>Drive architecture reviews, technical standards, and best practices across workplace technologies.</li><li>Lead continuous service improvement initiatives to enhance operational efficiency and user experience.</li></ul> Platform Administration &amp; Support: <ul><li>Manage and support Microsoft Exchange environments, including:&nbsp;</li><li>Exchange On-Premises</li><li>Exchange Hybrid</li><li>Exchange Online</li><li>Administer and support Microsoft 365 collaboration services.</li><li>Manage and support VMware Horizon VDI infrastructure, including performance tuning, troubleshooting, and capacity management.</li><li>Oversee endpoint management platforms, ensuring device compliance, patch management, and security baseline adherence.</li><li>Provide Level 3 support for critical incidents, complex technical issues, and escalations.</li><li>Perform root cause analysis and implement preventive measures.</li></ul> Unified Communications &amp; Workplace Services: <ul><li>Support and troubleshoot Microsoft Teams voice, video, and collaboration services.</li><li>Work closely with network and voice teams to resolve communication-related issues.</li><li>Ensure a seamless and secure end-user collaboration experience.</li></ul> Security &amp; Compliance: <ul><li>Administer and support enterprise security and mobility solutions including:&nbsp;</li><li>BlackBerry MDM</li><li>Multi-Factor Authentication (MFA)</li><li>Mobile Threat Defense (MTD)</li><li>Trend Micro</li><li>Enterprise Vault</li><li>Ensure compliance with enterprise security standards, policies, and regulatory requirements.</li><li>Manage privileged administrative access through secure IT Admin LAN and Production VDI environments.</li><li>Enforce governance, audit, and privileged access management controls.</li></ul> Automation &amp; Optimization: <ul><li>Develop and maintain PowerShell scripts for automation and operational efficiency.</li><li>Identify opportunities for process automation and proactive monitoring.</li><li>Drive system optimization and reliability improvement initiatives.</li></ul> Incident &amp; Service Management: <ul><li>Lead Major Incident Management (MIM) activities related to workplace services.</li><li>Perform advanced troubleshooting across M365, Exchange, VDI, endpoint, and collaboration platforms.</li><li>Partner with Service Desk and infrastructure teams to ensure timely resolution of incidents and service requests.</li><li>Participate in after-hours support and critical incident escalations when required.</li></ul> Stakeholder Engagement: <ul><li>Collaborate with Infrastructure, Security, Network, and Application teams.</li><li>Act as the technical escalation point for business-critical workplace services.</li><li>Provide technical reports, recommendations, and service improvement plans to management.</li></ul> Requirements: <ul><li>8-12 years of hands-on experience in enterprise workplace infrastructure support and administration.</li><li>Proven experience acting as a Technical Lead, Senior Engineer, or SME within a large enterprise environment.</li><li>Microsoft Exchange (On-Premises, Hybrid, and Exchange Online)</li><li>Microsoft 365 collaboration ecosystem</li><li>VMware Horizon VDI administration and support (mandatory requirement)</li><li>Endpoint management platforms</li><li>Microsoft Teams and Unified Communications support</li><li>PowerShell scripting and automation</li><li>Strong troubleshooting and root cause analysis skills.</li><li>Experience leading major incident management and technical escalations.</li><li>Strong stakeholder management and communication skills.</li><li>Ability to mentor engineers and drive technical best practices.</li></ul>

Responsibilities: <ul><li>Process owner of dry etch/plasma ashing equipment</li><li>Drive cost reduction, weed out unwarranted expenses/wastages, find alternative sources and improve processes with innovative solutions to raise efficiency.</li><li>Drive quality investigations and continuous improvement programs to resolve chronic process and quality issues, and institute permanent resolutions to assure product quality and enhance process robustness.</li><li>Enforce on line controls and execution to conform to work instructions and procedures. Apply hands-on and with deep involvement at work.</li><li>Coach, guide and train engineers and technicians in processes and problem solving and analysis to build up their technical competencies and achieve self-sustenance.</li><li>Take accountability of work and possesses strong sense of responsibility and team work.</li></ul> Requirements: <ul><li>Minimum Bachelor’s degree in Physics / Chemistry / Material Science/ Electronic or Electrical Engineering or equivalent.</li><li>Minimum 4 years of related work experience in wafer process engineering and/or equipment maintenance.</li><li>Experience in high volume production of electronics components in an MNC or semi-conductor industry.</li><li>Possess strong technical competencies in his field of study.</li><li>Good knowledge of statistical and quality tools.</li><li>Able to work under pressure and with strong commitment at work.</li><li>Experience with software applications such as MS Power Point, Excel and Word.</li></ul>

Responsibilities: <ul><li>Develop, maintain, and deploy FDC models to monitor equipment health, detect process faults, and identify abnormal tool or process behavior.&nbsp;</li><li>Design and implement R2R control solutions using feed-forward and feedback strategies to improve recipe control, metrology target achievement, and process stability.</li><li>Deploy, validate, standardize, and scale APC/FDC/R2R models and methodologies across production tools, processes. Collaborate with global teams to standardize APC methodologies across manufacturing sites.</li><li>Design and deploy predictive maintenance models to detect early signs of degradation, anomalies, and potential failures of tools.</li></ul> Requirements: <ul><li>Bachelor’s Degree in Computer Science or&nbsp;Electronic/Electrical Engineering, with preferably min. 2 years’ experience in semiconductor field</li><li>Experience deploying production FDC and/or R2R solutions is an added advantage</li><li>Excellent knowledge of applying manufacturing statistics, preferably in Semiconductor industry.</li><li>Foundational knowledge of machine learning models, algorithms, mathematics, and statistics is preferred.</li><li>Excellent knowledge of applying manufacturing statistics, preferably in Semiconductor industry.</li><li>Dynamic, initiative, resourceful, team player and highly self-motivated individual.</li><li>Strong organizational, leadership and interpersonal skills. (Senior/Staff)</li><li>Strong analytical mind. (Senior/Staff)</li></ul>

Responsibilities: <ul><li>Practical experience in data encryption, key management, and cryptographic technologies.</li><li>Understanding of encryption techniques, tools, and best practices.</li><li>Preferred experience with Hardware Security Modules (HSMs), key management systems, and data protection solutions.</li><li>Familiarity with security protocols such as TLS and SSH.</li><li>Proficiency in cryptographic principles, digital certificates, and Public Key Infrastructure (PKI) standards.</li><li>Knowledge of various operating systems and file systems.</li><li>Supports SSL activities such as CSR generation, Certificate Issuance and Cert Injection.</li><li>Support Issuance/Revoke of certificates for Mac OS and other systems.</li></ul> Requirements: <ul><li>Diploma/Degree in engineering/Computer Science / IT/Cyber Security from a recognized education institution.</li><li>5 to 7 years of relevant experience&nbsp;Cryptography, Java.</li><li>Willing to work during weekend or wee hours to support security administration activities.</li><li>Must demonstrate strong analytical and problem solving skills.</li><li>Must be process oriented and organized.</li><li>Effective time management and organizational skills.</li><li>Must be able to communicate ideas, both in written and verbal, in a clear, concise and professional manner; including technical writing skills.</li><li>Team skills, including ability to establish and maintain effective working relationships with all levels within an organization, fostering collaboration internally/externally with vendors and staff.</li></ul>

Responsibilities: <ul><li>Developing and executing account strategies to meet revenue targets and increase market share for automotive connectors and other key product folio</li><li>Focus on spec in company part into customer new project</li><li>Drive, report, monitor key metrics to achieve sales KPI which aligned with organization goal, which are new business wins (TERP), Revenue achievement and margin</li><li>Building and maintaining strong relationships with existing clients, including regular communication</li><li>Identifying and pursuing new business opportunities with potential clients in the appliance industry for 5 years revenue pipeline</li><li>Drive new business with customer engineer &amp; purchasing through sales &amp; marketing activities plan</li><li>Maintaining up-to-date knowledge of industry trends, competitors, and customer needs to drive sales growth</li><li>Collaborating with cross-functional teams in ASEAN and Global team, including sales, customer service, engineering, production, and quality assurance, to ensure consistent delivery of high-quality products and services, and other Sales KPI</li><li>Negotiating pricing, contracts, and delivery terms with clients to maximize profitability and customer satisfaction</li></ul> Requirements: <ul><li>Bachelor’s Degree required, preferably in Engineering education</li><li>High degree of integrity, Teamwork, Innovation and Accountability</li><li>Language: Excellent in English. Chinese is an advantage</li><li>Able to work in cross cultural especially in ASEAN countries and travelling</li><li>Preferably at least 5 years in sales or related field automotive industry (harness maker production field)</li><li>Customer service orientation</li><li>Demonstrate ability to collaborate cross functionally, cross regions</li><li>Strong verbal and written communication skills including presentation and computer skills (i.e. Power Point, Excel, Word, Salesforce, SAP and other tools)</li><li>Must be ambitious, exhibit strong results-orientation and execution characteristics</li><li>Ability to effectively organize, prioritize and accomplish multiple conflicting tasks, make intelligent, timely decisions and solve problems independently</li><li>Ability and willingness to travel as required, Domestic/ Overseas, 25% is travelling</li></ul>

Responsibilities: <ul><li>Interact with stakeholders regarding tasks, requirements, and clarifications.</li><li>Estimate the work received from stakeholders and align deliverables with the committed timelines.</li><li>Prepare 3D models and 2D drawings in accordance with our client standards.</li><li>Handle basic stamping design and stamping process related activities.</li><li>Demonstrate a proactive approach and apply lateral thinking to solve problems and improve processes.</li><li>Manage work hours and maintain accurate records of tasks and deliverables.</li></ul> Requirements: <ul><li>2 to 4 years of relevant experience.</li><li>Proficient with CAD software – 3D modelling, 2D drafting, and assembly.</li><li>Proficient with MS Office tools.</li><li>Knowledge of basic stamping design and stamping processes.</li><li>Basic knowledge in manufacturing processes.</li><li>Good communication skills for stakeholder interaction; proactive and capable of lateral thinking.</li></ul>

Responsibilities: This position is responsible for mechanical maintenance and assembling automation systems in the manufacturing. <ul><li>Maintenance work on mechanical, electronic and pneumatic systems, including inspections, cleanings and lubrications.</li><li>Creation of machine safety concepts and machine data concepts.</li><li>Design and optimization of automation solutions for production plants using PLC controllers, robotics, industrial image processing, drive technology, testing technology, safety technology and other automation technologies.</li><li>Programming and commissioning of PLC controllers, safety controllers and HMI systems.</li><li>Mechanical design, assembly and wiring of machines and plants.</li><li>Integration of robotic systems and other automated components into existing production processes.</li><li>Functional tests and performance tests on automation systems, troubleshooting and optimization of control programs.</li><li>Preparation of technical documentation, operating instructions and training material.</li><li>Collaboration in planning and implementing projects for modernization and expansion of our production facilities.</li><li>Support in training of new employees in using new automation technologies.</li><li>Introduction of Industry 4.0 technologies (such as 3D printing, AMR, predictive maintenance, simulation, ).</li></ul> Requirements: <ul><li>Bachelors Degree in preferably mechanical engineering, automation engineering, mechatronics or a similar qualification.</li><li>Min 3 years of experience in industrial automation.</li><li>Knowledge of Cam-controlled machines like: Bihler (prefered), Wafios, Finzer.</li></ul>

Responsibilities:&nbsp; <ul><li>Develop and execute long‑term, account‑specific growth strategies for assigned strategic customers.&nbsp;</li><li>Build and sustain executive‑level relationships across customer organizations, serving as a trusted advisor.&nbsp;</li><li>Lead complex, multi‑stakeholder sales opportunities using consultative solution‑selling practices.&nbsp;</li><li>Coordinate cross‑functionally with sales, engineering, and services teams to deliver integrated customer solutions.&nbsp;</li><li>Apply deep market, customer, and technical insight to identify growth opportunities and mitigate risk.&nbsp;</li><li>Maintain accurate forecasts, opportunity plans, project pipeline and account strategies within CRM systems.&nbsp;</li><li>Responsible for developing and maintaining relationships with key HVAC OEM stakeholders</li><li>Develop deep understanding of customer strategy to champion appropriate support needs and HVAC product opportunities</li><li>Collaborate with and orchestrate internal account team members (e.g., Systems Engineer, Technical Sales Engineer, etc.) to ensure value propositions are appropriately delivered</li><li>Conduct periodic account planning to strategically identify expansion &amp; cross-sell opportunities</li><li>Lead contract and pricing negotiations with OEM customers</li><li>Serve as main point of contact for set of assigned accounts; route inquiries as necessary to Customer Success Reps</li><li>Conduct regular field visits to better understand customer processes and needs</li><li>Actively engages to stay updated on HVAC industry trends and competitor activity</li></ul> Requirements: <ul><li>Eight (10) or more years of experience in B2B or technical sales roles supporting complex customer environments.&nbsp;</li><li>Demonstrated success managing strategic or enterprise‑level customer accounts.&nbsp;</li><li>Advanced consultative selling, opportunity management, and negotiation skills.&nbsp;</li><li>Ability to engage and influence executive‑level customer stakeholders.&nbsp;</li><li>Strong written, verbal, and presentation communication skills.&nbsp;</li><li>Disciplined use of CRM tools to manage pipeline, forecasts, and account plans</li></ul>

Responsibilities:&nbsp; <ul><li>Support the implementation and enhancement of Enterprise Datahub using Databricks, ensuring seamless integration with existing BI and ERP systems.</li><li>Support complex BI and data platform initiatives while maintaining quality, delivery timelines, and alignment with organizational goals.</li><li>Collaborate with business stakeholders, architects, developers, and analysts to translate requirements into solutions.</li><li>Design, implement, test, and optimize moderately complex data pipelines, ETL/ELT flows, semantic layers, and report solutions with the development team.</li><li>Apply technical knowledge and AI-driven optimization opportunities to improve data quality, validation, reliability, and operational efficiency across supported solutions.</li><li>Develop new and impactful ideas, approaches, and automation opportunities that improve the platform, processes, and user experience.</li><li>Communicates moderately complex information clearly, accurately, and in a timely manner, adapting the message to the audience.</li></ul> Requirements: <ul><li>Degree in Business Informatics, Information Technology, Data Engineering/Analytics, Engineering, or a related field.</li><li>Proven experience in data engineering, application support, BI analytics, or related technical roles.</li><li>Strong expertise in Databricks, GitHub, dbt, ETL, Tableau, Power BI, and SQL.</li><li>Familiarity with Generative AI tools (e.g., Copilot, LLM-based assistants) to enhance productivity, development, and documentation.</li><li>Ability to analyze moderately complex problems independently and drive resolution with minimal supervision.</li><li>Strong stakeholder management, teamwork, and clear written and verbal communication skills.</li><li>Experience contributing to technical improvements, process optimization, and operational quality.Proficiency in English, both written and spoken.</li></ul>

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124 asc fire protection engineer Jobs found

Customer Quality Engineer

M365 Lead Workplace Services

Senior Process Engineer, Dry Etch

Product Engineer/Senior - FDC/R2R

Data Security Engineering - Crypto Administrator (VP1)

Account Manager IV - Connected Living Solutions

MFG & Process DVL Engineer I

Mechanical Maintenance Engineer - Automation Technology

Strategic Account Executive

Senior IT Engineer

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124 asc fire protection engineer Jobs found

Customer Quality Engineer

M365 Lead Workplace Services

Senior Process Engineer, Dry Etch

Product Engineer/Senior - FDC/R2R

Data Security Engineering - Crypto Administrator (VP1)

Account Manager IV - Connected Living Solutions

MFG & Process DVL Engineer I

Mechanical Maintenance Engineer - Automation Technology

Strategic Account Executive

Senior IT Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.