Quality Assurance (QA) Associate

Customer Quality Engineer

Production Admin Support

Test Infrastructure Platform Lead (MTest)

Production Supervisor

Senior Process Engineer, Wet

Senior Process Engineer, Dry Etch

Technology Obsolences – Task Force Lead

Senior Analyst, Temenos Triple A+, Wealthsuite (Private Bank & Trade)

Senior Developer, Core Banking/Credit Module – VP 2

Responsibilities: <ul><li>With Supervision, review documents/records and provide batch release authorization to 3PL service provider for products manufactured outside of the US.</li><li>Support Drug Product Complaint management; forwarding to respective drug product manufacturing site and coordinate with corporate QA for investigations.</li><li>Support Drug Product Recall/Field alert management.</li><li>Assist with review of Quality Agreements.</li><li>With supervision, review deviations/investigations related to our client frontend products.</li><li>Assist with SOP management for our client US corporate office.</li><li>Support with quality matters for disposition of product returns.</li><li>Assist during FDA inspections and local regulatory inspections at our client US corporate office.</li></ul> Requirements: <ul><li>Excellent verbal and written communication skills are necessary.</li><li>With supervision and direction, effectively prioritizes competing tasks in a fast-paced and dynamic environment.</li><li>Motivated, results driven with attention to detail, accuracy and clarity.</li></ul> Qualifications: <ul><li>BS degree in Pharmacy, Chemistry, Biology or Microbiology is preferred. 1-2 years of Quality Assurance or related pharmaceutical industry experience is preferred.</li><li>Recent graduates will be considered for this role.</li></ul>

Responsibilities: <ul><li>Quality point of contact for Global strategic customer accounts.</li><li>Leads Quality / Reliability interactions with the customer, including regular communication and escalations.</li><li>Provide the Voice of the Customer feedback with product management, product engineering and manufacturing locations for characteristics that can become quality or application risks to the customer.</li><li>Provides internal and external technical support in evaluating products from a quality and reliability standpoint.</li><li>Leads cross-functional problem-solving teams to investigate quality issues and minimize customer impact, DPPM, cost of poor quality and drive timely resolution.</li><li>Influences without authority in efforts to achieve a robust 5D/8D response within agreed upon timeline.</li><li>Prepare comprehensive failure analysis reports that clearly communicate findings to both technical and non-technical stakeholders.</li><li>Drives systemic corrective action and continual improvement for customers through training and implementation and uses an array of quality improvement tools.</li><li>Regularly reports to management on the overall performance and effectiveness of the assigned global strategic customer account.</li><li>Manage quality issues or inquiries for parts in assigned Global Product Lines. The parts may be made at a company facility or at a sub-tier supplier.</li><li>Supports RMA team functions for disposition of non-conforming products.</li><li>Frequent OEM customer contract manufactures onsite investigations within Vietnam and Southeast Asia as needed to review company product, application use case, problem solve and provide solutions</li><li>Responsible for coordinating and ensuring completion of customer quality requested activities across design qualifications and manufacturing. This includes coordinating globally for all sites, factories, and associated teams within company.</li><li>Ensures compliance with company quality policies and procedures related to customer requirements.</li><li>Partners closely with sales, engineering, and operations to ensure organizational alignment regarding setting targets and achieving quality objectives for our customers.</li><li>Partners with engineering and sales to establish trust with our customers by sharing DDN strategic quality roadmap as well as resolving problems in a timely manner.</li><li>Acts as a liaison between company and the customer for Product Change Notifications and other contractual obligations.</li><li>Regularly conduct reviews with key customers regarding DDNs quality reliability performance.</li><li>Travel within Asia is required to work closely at customer onsite locations and other company locations, including overnight and multi-day trips.</li></ul> Requirements: <ul><li>Bachelor’s Degree with engineering technical focus.</li><li>Minimum 5+ years quality reliability and manufacturing experience working in a regional/global capacity.</li><li>Failure analysis expertise: plan, perform effective and efficient investigations using structured approaches such as fault trees to identify root cause and corrective actions.</li><li>Customer interface quality reliability experience in data center interconnect technology.</li><li>Demonstrated ability to lead teams, forge strong internal relationships, and drive improvement initiatives.</li><li>Knowledge and application of quality system regulations (ISO 9000, 14000 and 18000).</li><li>Experienced in the use Lean Six Sigma,8D methodology, Design of Experiments (DOE), Statistical Process Control (SPC), Process Capability (CpK) techniques, Gage R&amp;R and experience with application FMEAs.</li><li>Possesses strong leadership skills and executive level presence.</li><li>Self-motivated, efficient, ability to work with little or no supervision, and committed to a team approach.</li><li>Strong interpersonal, organization, and project management skills.</li><li>Ability to prioritize responsibilities in a fast-paced work environment.</li><li>Experience in core processes at component level including stamping, molding, plating, and next level assembly such as surface mount technology (SMT), press fit operations, system integrations and product testing.</li></ul>

Responsibilities:<ul><li>Attendance Management</li><li>Monitor and track employee attendance, clock-in/clock-out records, and shift schedules.</li><li>Review attendance data and investigate discrepancies, missed punches, and attendance exceptions.</li><li>Ensure attendance records are maintained accurately and updated in a timely manner.</li><li>Leave Administration</li><li>Process and maintain employee leave records in accordance with company policies.</li><li>Coordinate with employees and supervisors to ensure proper documentation and approvals for leave applications.</li><li>Timesheet Verification &amp; Payroll Support</li><li>Verify timesheets for accuracy, completeness, and compliance with company requirements.</li><li>Support payroll processing by providing accurate attendance, overtime, and leave-related information.</li><li>Resolve timesheet discrepancies and coordinate with relevant stakeholders when necessary.</li><li>Reporting &amp; Compliance</li><li>Generate regular reports on attendance, overtime, absenteeism, and workforce metrics.</li><li>Ensure compliance with attendance policies, labor regulations, and internal Standard Operating Procedures (SOPs).</li><li>Maintain accurate records and documentation for audit and operational requirements.</li><li>Administrative Support</li><li>Provide day-to-day administrative support to the operations team.</li><li>Assist with data entry, record maintenance, and workforce-related administrative activities.</li></ul> Requirements:<ul><li>Diploma, Certificate, SPM/STPM, or equivalent qualification.</li><li>Minimum 2-3 years of experience in administration, HR coordination, workforce administration, or operations support.</li><li>Able to work 12 hours shift (Day &amp; Night) for the Operations support.</li><li>Good proficiency in Microsoft Excel and other Microsoft Office applications.</li><li>Familiarity with Time &amp; Attendance Systems, HRIS, or workforce management systems.</li><li>Strong attention to detail and accuracy in handling employee records and data.</li><li>Good communication and interpersonal skills.</li><li>Strong organizational and time management skills.</li><li>Ability to multitask and work effectively in a fast-paced manufacturing or operational environment.</li><li>Good problem-solving skills and ability to handle confidential information professionally.</li></ul>

Responsibilities: People Leadership &amp; Team Management: <ul><li>Lead, mentor, and manage a team of approximately 20 team members across Environment Management, Support, and Development functions.</li><li>Drive team performance, engagement, capability development, and succession planning.</li><li>Manage resource planning, workload allocation, and prioritization across multiple initiatives.</li><li>Foster strong collaboration between environment, support, testing, infrastructure, and application delivery teams.</li><li>Establish a culture of accountability, continuous improvement, and service excellence.</li></ul> Environment Services Delivery: <ul><li>Lead and oversee end-to-end test environment delivery and management activities.</li><li>Ensure environments are delivered consistently, securely, and within agreed timelines.</li><li>Drive environment planning, provisioning, configuration, maintenance, and operational readiness.</li><li>Manage competing environment demands across projects, testing cycles, and releases.</li><li>Ensure environment availability and performance to support SIT, UAT, Regression, Performance Testing, and Mock Execution activities.</li></ul> Infrastructure &amp; Technical Oversight: <ul><li>Provide leadership and oversight across:</li></ul> Infrastructure Platforms: <ul><li>Windows Server</li><li>Linux Server</li></ul> Database Platforms: <ul><li>Microsoft SQL Server</li><li>Oracle Database</li></ul> Middleware Platforms: <ul><li>Apache Web Server</li><li>JBoss EAP</li><li>Oracle WebLogic</li></ul> Integration &amp; File Transfer Services: <ul><li>SFTP Services</li><li>IBM MQ issue coordination and triaging</li><li>IBM Sterling Connect: Direct</li></ul> Network &amp; Connectivity Management: <ul><li>Firewall and network access requests</li><li>DNS and connectivity coordination</li><li>Infrastructure dependencies and environment access management</li><li>While hands-on technical expertise is important, the primary focus is leading delivery, governance, support operations, and cross-functional coordination.</li></ul> Support &amp; Service Management: <ul><li>Lead environment and operational support services.</li><li>Oversee incident, problem, and service request management processes.</li><li>Drive root cause analysis and service improvement initiatives.</li><li>Manage escalations and ensure timely resolution of critical issues.</li><li>Monitor service performance, KPIs, SLAs, and operational metrics.</li><li>Ensure support processes and operational controls are consistently followed.</li></ul> Governance &amp; Stakeholder Management: <ul><li>Act as the primary point of accountability for environment governance and service delivery.</li><li>Coordinate activities across Development, Testing, Infrastructure, Security, Database, Middleware, and Business teams.</li><li>Facilitate environment allocation, conflict resolution, prioritization, and risk management.</li><li>Provide regular reporting, updates, and recommendations to management and stakeholders.</li><li>Drive planning and coordination for project releases, environment readiness, and deployment activities.</li></ul> Environment Operations &amp; Continuous Improvement?: <ul><li>Lead environment monitoring, health checks, and operational reviews.</li><li>Coordinate data refresh, migration, restoration, and test data management activities.</li><li>Govern maintenance schedules, outage planning, and stakeholder communications.</li><li>Drive automation, process optimization, and operational excellence initiatives.</li><li>Support Disaster Recovery (DR) planning and execution activities.</li></ul> Requirements: <ul><li>8-12 years of overall IT experience.</li><li>Minimum 5 years of people management experience.</li><li>Proven experience managing teams of approximately 15-20+ resources.</li><li>Experience leading both Development and Support/Operations teams.</li><li>Experience managing environment services in a large enterprise environment.</li><li>Leadership &amp; Service Management</li><li>People management</li><li>Team performance management</li><li>Service delivery management</li><li>Incident and problem management</li><li>Operational governance</li><li>Stakeholder management</li><li>Resource planning and prioritization</li><li>Escalation management</li></ul>

Responsibilities: <ul><li>Plan and analyze the WIP, resources and activities in ensuring line continuity.</li><li>Effective line management and lot movement to meet OTD.</li><li>Coordinate with planner in production schedule to maximize the line utilization.</li><li>Implement effective work methodologies to ensure consistently high-quality output and productivity.</li><li>Together with engineering team, effective execution of assigned WI, SOP and target.</li><li>Drive together with Engineers in minimizing scraps and mishandling in the line.</li><li>Establish cross-training plans and proper certifications and re-certifications for respective team.</li><li>Responsible for managing the shift manpower and achieving the turnover target.</li><li>Compliance with CSR, EHS, QM, ESD, 5S standard and cleanroom protocol.</li></ul> Requirements: <ul><li>Minimum a Diploma/Degree in Electronic or Electrical Engineering or equivalent.</li><li>Experience in high volume production of electronics components in an MNC or semi-conductor industry.</li><li>Strong organizational, leadership and interpersonal skills.</li><li>Able to multi-task, set priorities and meet deadlines.</li><li>Experienced with computer systems and proficient with software applications such as MS Power Point, Excel and Word.</li><li>Ability to perform 12 hours shift</li></ul>

Responsibilities: <ul><li>Drive cost reduction, weed out unwarranted expenses/wastages, find alternative sources and improve processes with innovative solutions to raise efficiency.</li><li>Drive quality investigations and continuous improvement programs to resolve chronic process and quality issues, and institute permanent resolutions to assure product quality and enhance process robustness.</li><li>Enforce online controls and execution to conform to work instructions and procedures. Apply hands-on and with deep involvement at work.</li><li>Coach, guide and train engineers and technicians in processes and problem solving and analysis to build up their technical competencies and achieve self-sustenance.</li><li>Take accountability of work and possesses strong sense of responsibility and teamwork.</li><li>Ensure non-conformance is dealt with in a proper and effective manner.</li><li>Establish, review and perform regular update of FMEA, OCAP, Process control, Risk Assessment and SIPOC on all critical processes to ensure a robust process.</li><li>Compliance with CSR, EHS, QM, ESD, 5S standard and cleanroom protocol.</li></ul> Requirements: <ul><li>Minimum bachelor’s degree in physics / chemistry / Material Science/ Electronic or Electrical Engineering or equivalent.</li><li>Minimum 4 years of related work experience in wafer process engineering and/or equipment maintenance.</li><li>Experience in high volume production of electronics components in an MNC or semi-conductor industry.</li><li>WET Process experience on Wet Etch, WET Resist Strip /Lift off (Single wafer lift off) , Wafer cleaning processes.</li><li>Able to lead and Guide Junior Engineers.</li><li>Able develop new process based on process requirements.</li><li>Good knowledge of wafer fab manufacturing processes, equipment and materials and capable of applying them effectively at work.</li><li>Experience with Microsoft applications.</li></ul>

Responsibilities: <ul><li>Process owner of dry etch/plasma ashing equipment</li><li>Drive cost reduction, weed out unwarranted expenses/wastages, find alternative sources and improve processes with innovative solutions to raise efficiency.</li><li>Drive quality investigations and continuous improvement programs to resolve chronic process and quality issues, and institute permanent resolutions to assure product quality and enhance process robustness.</li><li>Enforce on line controls and execution to conform to work instructions and procedures. Apply hands-on and with deep involvement at work.</li><li>Coach, guide and train engineers and technicians in processes and problem solving and analysis to build up their technical competencies and achieve self-sustenance.</li><li>Take accountability of work and possesses strong sense of responsibility and team work.</li></ul> Requirements: <ul><li>Minimum Bachelor’s degree in Physics / Chemistry / Material Science/ Electronic or Electrical Engineering or equivalent.</li><li>Minimum 4 years of related work experience in wafer process engineering and/or equipment maintenance.</li><li>Experience in high volume production of electronics components in an MNC or semi-conductor industry.</li><li>Possess strong technical competencies in his field of study.</li><li>Good knowledge of statistical and quality tools.</li><li>Able to work under pressure and with strong commitment at work.</li><li>Experience with software applications such as MS Power Point, Excel and Word.</li></ul>

Responsibilities: Task Force Leadership &amp; Coordination. <ul><li>Establish and lead the Technology Obsolescence Task Force, comprising application, infrastructure, security, architecture, procurement, and finance stakeholders</li><li>Define task force scope, success criteria, timelines, and governance</li><li>Ensure rapid issue resolution, escalation, and decision-making</li></ul> Obsolescence Identification &amp; Assessment. <ul><li>Conduct accelerated assessments to identify end-of-life (EOL), end-of-support (EOS), and obsolete technologies</li><li>Classify obsolescence risks by severity, business impact, and urgency</li><li>Evaluate operational, security, compliance, and financial risks</li></ul> Remediation Planning &amp; Execution. <ul><li>Develop prioritized remediation action plans (upgrade, replace, migrate, isolate, or decommission)</li><li>Drive execution of critical remediation initiatives within agreed timelines</li><li>Coordinate dependencies across teams to avoid delivery blockers</li><li>Track execution progress and intervene where delays or risks emerge</li></ul> Risk &amp; Stakeholder Management. <ul><li>Act as the single point of accountability for obsolescence-related risks within the task force scope</li><li>Communicate risk posture, trade-offs, and remediation status to senior stakeholders</li><li>Facilitate informed decisions where technical, cost, or timing constraints exist</li></ul> Governance, Reporting &amp; Closure. <ul><li>Define task force metrics, dashboards, and reporting cadence</li><li>Provide regular status updates to steering committees or executive sponsors</li></ul> Requirements: <ul><li>Technical &amp; Domain Expertise</li><li>Strong experience in technology lifecycle management, obsolescence management, and technical debt remediation.</li><li>Hands-on experience with CMDB (Configuration Management Database) governance, asset inventory management, and technology dependency mapping.</li><li>Strong understanding of IT infrastructure environments, including servers, operating systems, databases, middleware, networks, cloud platforms, and end-user computing technologies.</li><li>Experience leveraging ORSA (Operational Risk and Self-Assessment) frameworks, risk registers, and control assessments to identify, assess, and mitigate technology obsolescence risks.</li><li>Broad understanding of infrastructure, platforms, applications, and vendor support lifecycle models, including End-of-Life (EOL) and End-of-Support (EOS) management.</li><li>Familiarity with cybersecurity, regulatory, audit, and operational risk implications associated with obsolete technologies.</li><li>Ability to assess technology risk exposure and prioritize remediation activities based on business criticality, operational impact, and regulatory requirements.</li><li>Leadership &amp; Delivery Experience</li><li>10-12+ years of experience in IT leadership, infrastructure management, technology risk, architecture, or enterprise program delivery roles.</li><li>Proven experience leading cross-functional remediation programs, technology refresh initiatives, infrastructure modernization efforts, or crisis response task forces.</li><li>Strong execution mindset with the ability to drive outcomes under tight timelines and elevated risk conditions.</li><li>Experience managing senior stakeholder governance, reporting, and risk escalation processes.</li><li>Stakeholder &amp; Communication Skills</li><li>Ability to influence stakeholders across Infrastructure, Application Development, Security, Risk, Architecture, Operations, and Business teams without formal authority.</li><li>Strong communication and presentation skills for both technical and non-technical audiences.</li><li>Ability to translate complex technology obsolescence risks into clear business impacts and actionable remediation plans.</li><li>Experience presenting technology risk posture, ORSA findings, and remediation progress to senior management, risk committees, and auditors.</li></ul>

Responsibilities: <ul><li>Lead end-to-end system analysis activities, translating business requirements into high-quality functional solutions while ensuring delivery milestones are achieved.</li><li>Act as the key functional expert, bridging business and technology teams to resolve complex functional and technical challenges.</li><li>Drive functional solutioning and ensure requirements are clearly understood across Development, QA, and business teams.</li><li>Partner with testing teams to validate solutions and ensure delivered functionality aligns with approved Functional Specification Documents (FSDs).</li><li>Collaborate with platform vendors and project stakeholders throughout the implementation lifecycle to ensure seamless delivery and successful outcomes.</li><li>Contribute to application solution design, review implementation approaches, and guide teams on best practices.</li><li>Support project governance activities including resource coordination, documentation management, and delivery reporting.</li></ul> Requirements: <ul><li>Strong expertise in Temenos WealthSuite solutions, including EdgeConnect, TCIB, Triple A+ WUI, and OData, with the ability to support and deliver complex business requirements.</li><li>Demonstrated experience in Private Banking and Wealth Management technology initiatives, including participation in at least one full lifecycle implementation from requirements gathering through deployment and post-production support.</li><li>Proven capability in business requirements analysis, solution design, application configuration, and technical review, ensuring alignment with business objectives and architectural standards.</li><li>Excellent stakeholder management and communication skills, with a track record of effectively collaborating with business users, technology teams, project stakeholders, and external vendors.</li><li>Strong understanding of the Software Development Lifecycle (SDLC), quality assurance and testing practices, and Agile delivery methodologies, with experience operating within fast-paced delivery environments.</li></ul>

Responsibilities: <ul><li>Create technical design documents and solution specifications.</li><li>Compile timely, comprehensive, and accurate documentation, reports, and project deliverables.</li><li>Develop and maintain system documentation to capture key design decisions and application architecture.</li><li>Perform analysis, design, development, testing, and implementation of applications according to project and change request requirements.</li><li>Design, develop, and maintain software databases and tables, including application data structures, interfaces, and communication processes.</li><li>Develop, enhance, and support applications using AS400/IBM i technologies, RPGLE, Free Format RPG, SQLRPGLE, CL, COBOL, and DB2.</li><li>Utilize ARCAD and Rational Developer for i (RDi) for source management, development, build, deployment, and software lifecycle management.</li><li>Manage software releases, deployments, and DevOps-related activities for IBM i applications.</li><li>Review code changes delivered by contract developers and ensure adherence to development standards and best practices.</li><li>Manage vendor deliverables to ensure quality, compliance, and timely completion.</li><li>Test, maintain, troubleshoot, and recommend software improvements to optimize system stability and performance.</li><li>Collaborate with production support teams to perform root cause analysis, resolve production incidents, conduct code reviews, and execute unit testing.</li><li>Independently install, customize, integrate, and support software packages and applications.</li><li>Work effectively within cross-functional Agile delivery teams, utilizing project management and collaboration tools.</li><li>Support concurrent project deliveries, production issues, and change requests while maintaining high-quality standards and meeting business commitments</li></ul> Requirements: <ul><li>Bachelor’s degree/University degree in Computer Science, Engineering, or equivalent experience.</li><li>6–9 years of experience in Core Banking support and development.</li><li>Strong experience in AS400/IBM i development using RPGLE, Free Format RPG, SQLRPGLE, CL, COBOL, and DB2.</li><li>Experience with ARCAD and Rational Developer for i (RDi) development environments and deployment processes.</li><li>Knowledge of Global CIF (Customer Information File) systems and customer data management processes would be highly advantageous.</li><li>Extensive experience in production support, incident management, and service management environments.</li><li>Proven ability to manage and deliver multiple projects, enhancements, and change requests simultaneously.</li><li>Experience working with Agile delivery methodologies and DevOps practices will be an added advantage.</li><li>Strong knowledge of IBM i architecture, database design, performance tuning, and software lifecycle management.</li><li>Experience with ALDON change management tools is advantageous.</li><li>Knowledge of Silverlakes banking software suite will be an added advantage.</li><li>Prior experience in team leadership, technical leadership, vendor management, or people management would be a plus.</li></ul>

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265 associate i quality operations Jobs found

Quality Assurance (QA) Associate

Customer Quality Engineer

Production Admin Support

Test Infrastructure Platform Lead (MTest)

Production Supervisor

Senior Process Engineer, Wet

Senior Process Engineer, Dry Etch

Technology Obsolences – Task Force Lead

Senior Analyst, Temenos Triple A+, Wealthsuite (Private Bank & Trade)

Senior Developer, Core Banking/Credit Module – VP 2

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265 associate i quality operations Jobs found

Quality Assurance (QA) Associate

Customer Quality Engineer

Production Admin Support

Test Infrastructure Platform Lead (MTest)

Production Supervisor

Senior Process Engineer, Wet

Senior Process Engineer, Dry Etch

Technology Obsolences – Task Force Lead

Senior Analyst, Temenos Triple A+, Wealthsuite (Private Bank & Trade)

Senior Developer, Core Banking/Credit Module – VP 2

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.