Customer Service Representative

Sales Manager

Account Manager IV - Connected Living Solutions

Consultant Infrastructure & Operations (SAM)

Account Executive

Strategic Account Executive

Territory Sales Executive

Principal Platform Engineering – Digital Integration

Senior Digital Marketing Analyst

Role Description: <ul><li>This position is in a fast-paced business environment for B2B customer support team, where in you will handle escalated customer care issues either through direct personal action or by escalating to the proper individual/department.</li><li>You will need to Coordinate with resources for the resolution of system related problems and provide specific feedback to other departments to aid all open issues.</li><li>This responsibility includes collaboration between both on site and virtual resources as necessary. You will also partner on the process improvement projects, developing training material, reports and lead implementation as necessary.</li></ul>&nbsp;Responsibilities:&nbsp;<ul><li>Order Management - Will handle import, exports and local customer’s, Sales order and planning process, i.e. order entry, daily schedule review, shipment processing, invoicing &amp; logistics coordination.</li><li>Commercial Management: maintaining price lists &amp; quotations of all accounts.</li><li>Sales Management: forecasting, pipeline analysis &amp; mapping sales performance.</li><li>Project management: Participate effectively in quality improvement projects and promote co-operative effort between all departments and internal customers.</li><li>Customer visits: leading harness makers to give necessary support where required including forecast fluctuation, shortage / expedition order support, returns, credit/debit &amp; Account Receivable&nbsp;</li><li>Management Reports: To support SCM &amp; demand controllers in collating information regarding orders, deliveries, fluctuation/shortages/increase in demand.</li><li>Stake holder management: To coordinate with global and local functions &amp; Support the manager &amp; Sales in activities to ensure an enhanced customer experience. This includes but is not limited to projects and tasks to enhance the order management &amp; fulfillment process, end to end alignment within cross functions to impart better customer service to stake holders</li><li>Situation handling: Evaluates situations that impact operations and decide level of support and response required.</li></ul> Requirements&nbsp; <ul><li>Any Graduate degree</li><li>3+ years of experience</li><li>Working experience in SAP &amp; MS office</li><li>Extensive transactional working experience in manufacturing industry under CS / Supply chain.</li><li>Experience of effective collaboration in multiple regional teams set up &amp; stake holder management</li><li>Previous experience from automotive / service industry preferred.</li></ul>

Responsibilities: Regional Sales Management Key Activities:&nbsp; <ul><li>Comprehensive understanding of customer’s market dynamic, regulatory environment, channel structure, segment trends, competitive environment and decision making network in Latin America.</li><li>Develop relationships with customers, prospects and participate in key customer meetings with Regional Sales team.</li><li>Identify and penetrate white-space markets where Our client has limited or no presence, creating a country-by-country access strategy for priority accounts, channels, and decision makers.</li><li>Generate new business and manage the full sales activity to maximize sales opportunities.</li><li>Engage with key accounts and maintain effective customer relationships.</li><li>Provide insights and updates on customers, prospects, market access barriers, competitor positioning, pricing and regional growth opportunities .</li></ul> Sales Planning and Market Development Key Activities: <ul><li>Promote our client value proposition and market presence in priority Latin America countries, with particular focus on underpenetrated and high-potential white-space markets.</li><li>Promote and sell our client solutions by establishing key contracts and developing relationships with target customers.</li><li>Build and maintain a regional stakeholder map covering manufacturers, converters, distributors, tobacco/nicotine industry contacts, packaging players, agents, and other relevant commercial stakeholders.</li><li>Generate new enquiries from existing customers, prospecting of new customers.</li><li>Identify and create new opportunities and pipelines to deliver growth in revenue and profitability.</li><li>Conduct customer preparation and market segmentation matrix</li><li>Perform market trend analysis and competitor activity in the region</li><li>Present relevant products and participate in regional sales meetings</li><li>Translate informal market signals into commercial strategies, including demand capture, customer education, channel selection</li></ul> Performance Management Key Activities: <ul><li>Monitor performance against the annual plan, pipeline targets, opportunity conversion and white space market entry and penetration through salesforce.</li><li>Monthly customers performance progress tracking against monthly forecast and budget&nbsp;</li><li>Work closely with customers to provide forecast and demand.</li><li>Create and execute actions to address underperformance and stimulate sales activity.</li><li>Identify underperformance root causes by country, account, channel, pricing, access, supply, or competitive factor, and execute corrective actions.</li></ul> Requirements: <ul><li>Existing commercial network in Latin America, ideally including tobacco manufacturers, packaging/converting companies, distributors, agents, or related industry stakeholders.</li><li>Experience in tobacco, nicotine, or adjacent regulated industries is strongly preferred. Candidates from tobacco leaf, cigarette manufacturing, filters, packaging, paper, machinery, distribution, or trade-marketing environments may be particularly relevant.</li><li>Bachelor’s degree (preferably in Engineering, Business, or Marketing).</li><li>10 years of industrial B2B technical sales experience.&nbsp;</li><li>Strong analytical, presentation, and communication skills.</li><li>Fluent in English and Spanish. Portuguese is a strong advantage.</li><li>Detail-oriented, self-motivated, and able to manage multiple priorities.</li><li>Willing to travel frequently.</li><li>Strong understanding of sales, supply chain, and customer service processes.</li><li>Creative and strategic thinker with a passion for business growth.</li><li>Comfortable operating in ambiguous markets where reliable data may be limited and where success depends on local intelligence, trusted relationships, persistence, and disciplined qualification.</li></ul>

Responsibilities: <ul><li>Developing and executing account strategies to meet revenue targets and increase market share for automotive connectors and other key product folio</li><li>Focus on spec in company part into customer new project</li><li>Drive, report, monitor key metrics to achieve sales KPI which aligned with organization goal, which are new business wins (TERP), Revenue achievement and margin</li><li>Building and maintaining strong relationships with existing clients, including regular communication</li><li>Identifying and pursuing new business opportunities with potential clients in the appliance industry for 5 years revenue pipeline</li><li>Drive new business with customer engineer &amp; purchasing through sales &amp; marketing activities plan</li><li>Maintaining up-to-date knowledge of industry trends, competitors, and customer needs to drive sales growth</li><li>Collaborating with cross-functional teams in ASEAN and Global team, including sales, customer service, engineering, production, and quality assurance, to ensure consistent delivery of high-quality products and services, and other Sales KPI</li><li>Negotiating pricing, contracts, and delivery terms with clients to maximize profitability and customer satisfaction</li></ul> Requirements: <ul><li>Bachelor’s Degree required, preferably in Engineering education</li><li>High degree of integrity, Teamwork, Innovation and Accountability</li><li>Language: Excellent in English. Chinese is an advantage</li><li>Able to work in cross cultural especially in ASEAN countries and travelling</li><li>Preferably at least 5 years in sales or related field automotive industry (harness maker production field)</li><li>Customer service orientation</li><li>Demonstrate ability to collaborate cross functionally, cross regions</li><li>Strong verbal and written communication skills including presentation and computer skills (i.e. Power Point, Excel, Word, Salesforce, SAP and other tools)</li><li>Must be ambitious, exhibit strong results-orientation and execution characteristics</li><li>Ability to effectively organize, prioritize and accomplish multiple conflicting tasks, make intelligent, timely decisions and solve problems independently</li><li>Ability and willingness to travel as required, Domestic/ Overseas, 25% is travelling</li></ul>

Responsibilities: <ul><li>Software Asset Lifecycle Management: Own end-to-end software asset lifecycle management from request, deployment, usage, optimization, and retirement. Maintain accurate and audit-ready software inventories and entitlement records. Ensure effective software normalization and reconciliations</li><li>License Compliance &amp; Audit Management: Ensure ongoing compliance with software licensing agreements by identifying and remediating compliance gaps and over deployment risks</li><li>Cost Optimization: Analyse software usage data to identify optimization and cost reduction opportunities, support contract renewals, license negotiations, and true-up planning with data-driven insights</li><li>Tools &amp; Data Management: Administer and operate SAM tools, ensure data accuracy across systems, and report for license compliance, deployment, and spend visibility</li><li>Process &amp; Continuous Improvement: Maintain and continuously improve SAM policies, standards, and operating procedures aligning with ISO/IEC 19770, ITIL and internal governance frameworks</li></ul> Requirements: <ul><li>Bachelor’s degree in IT or Computer Science from Tier 1 Engineering institute</li><li>6+ years of hands-on experience in Software Asset Management</li><li>Deep understanding of software licensing models and metrics (user, device, core, processor, subscription, BYOL, SaaS)&nbsp;</li><li>Proven experience handling complex enterprise software estates and managing publisher audits independently</li><li>Hands-on experience working with SAM tools such as Flexera, ServiceNow SAM Pro.</li><li>Experience working on high-impact global projects, strategic initiatives, and change management initiatives</li><li>Excellent communication and ability to work independently as an individual contributor and collaborate effectively with cross-functional teams</li></ul>

Responsibilities:&nbsp; <ul><li>Responsible for developing and maintaining relationships with local and regional distributors, contractors within assigned territory</li><li>Manage opportunities and pipeline with discipline, including qualification, progression, forecasting, and follow-through to achieve revenue targets.&nbsp;</li><li>Build credibility with customers by sharing technical, product, and market knowledge throughout the sales process.&nbsp;</li><li>Communicate clearly and persuasively through customer discussions, proposals, and presentations.&nbsp;</li><li>Use CRM and sales tools consistently to maintain accurate accounts, pipeline, and forecast information.&nbsp;</li><li>Identify new customers and develop strategies for business development to Leads to convert into business</li><li>Proactively cover top contractors in assigned territory and educate them on company portfolio as influencers in the sales process</li><li>Implement channel strategies to drive sales growth and market share through regional distribution partners</li><li>Negotiate and manage agreements, pricing, and performance metrics with local distributors</li><li>Conduct regular business reviews with channel partners to assess performance and identify growth opportunities</li><li>Manage and update pipeline of opportunities in CRM system, ensuring all interactions are recorded and forecast is accurately maintained</li><li>Serve as the main point of contact for assigned accounts; route inquiries as necessary to Customer Success Reps</li></ul> Requirements: <ul><li>Five (5) or more years of experience in B2B &amp; B2C or technical sales roles.&nbsp;</li><li>Consultative selling and opportunity management skills.&nbsp;</li><li>Ability to identify customer needs and tailor solutions.&nbsp;</li><li>Strong written, verbal, and presentation communication skills.&nbsp;</li><li>Disciplined use of CRM tools to manage pipeline, forecasts, and account activity.&nbsp;</li></ul>

Responsibilities:&nbsp; <ul><li>Develop and execute long‑term, account‑specific growth strategies for assigned strategic customers.&nbsp;</li><li>Build and sustain executive‑level relationships across customer organizations, serving as a trusted advisor.&nbsp;</li><li>Lead complex, multi‑stakeholder sales opportunities using consultative solution‑selling practices.&nbsp;</li><li>Coordinate cross‑functionally with sales, engineering, and services teams to deliver integrated customer solutions.&nbsp;</li><li>Apply deep market, customer, and technical insight to identify growth opportunities and mitigate risk.&nbsp;</li><li>Maintain accurate forecasts, opportunity plans, project pipeline and account strategies within CRM systems.&nbsp;</li><li>Responsible for developing and maintaining relationships with key HVAC OEM stakeholders</li><li>Develop deep understanding of customer strategy to champion appropriate support needs and HVAC product opportunities</li><li>Collaborate with and orchestrate internal account team members (e.g., Systems Engineer, Technical Sales Engineer, etc.) to ensure value propositions are appropriately delivered</li><li>Conduct periodic account planning to strategically identify expansion &amp; cross-sell opportunities</li><li>Lead contract and pricing negotiations with OEM customers</li><li>Serve as main point of contact for set of assigned accounts; route inquiries as necessary to Customer Success Reps</li><li>Conduct regular field visits to better understand customer processes and needs</li><li>Actively engages to stay updated on HVAC industry trends and competitor activity</li></ul> Requirements: <ul><li>Eight (10) or more years of experience in B2B or technical sales roles supporting complex customer environments.&nbsp;</li><li>Demonstrated success managing strategic or enterprise‑level customer accounts.&nbsp;</li><li>Advanced consultative selling, opportunity management, and negotiation skills.&nbsp;</li><li>Ability to engage and influence executive‑level customer stakeholders.&nbsp;</li><li>Strong written, verbal, and presentation communication skills.&nbsp;</li><li>Disciplined use of CRM tools to manage pipeline, forecasts, and account plans</li></ul>

Responsibilities&nbsp;<ul><li>Developing and growing relationships with wholesale and distribution partners.</li><li>Identifying and securing new business opportunities within assigned territories.</li><li>Driving channel sales growth.</li><li>Managing existing customer relationships while expanding market share.</li></ul>&nbsp;Requirements&nbsp;<ul><li>Must have experience in Wholesale, distribution, or channel sales environments.</li><li>Candidate should have experience in Industrial sales and solution selling.</li><li>Should be experienced in B2B sales roles involving technical or engineered products.</li><li>Candidate can have experience in industries like Machinery sales, Industrial equipment sales, Mechanical products, Technical solutions sales or Related industrial sectors.</li><li>A mechanical engineering background would be advantageous but is not considered essential.</li><li>The primary requirement is strong sales capability, particularly the ability to prospect, develop, and win new business opportunities while effectively managing existing accounts.</li></ul>

Responsibilities:&nbsp; <ul><li>Build and sustain trusted customer relationships by identifying customer needs and delivering value-based solutions.&nbsp;</li><li>Manage opportunities and pipeline with discipline, including qualification, progression, forecasting, and follow-through to achieve revenue targets.&nbsp;</li><li>Apply consultative selling techniques to align customer requirements with company products and solutions.&nbsp;</li><li>Build credibility with customers by sharing technical, product, and market knowledge throughout the sales process.&nbsp;</li><li>Communicate clearly and persuasively through customer discussions, proposals, and presentations.&nbsp;</li><li>Use CRM and sales tools consistently to maintain accurate account, pipeline, and forecast information.&nbsp;</li></ul> Requirements: <ul><li>Five (5) or more years of experience in B2B or technical sales roles, specifically in the HVAC/R industry</li><li>Consultative selling and opportunity management skills.&nbsp;</li><li>Ability to identify customer needs and tailor solutions.&nbsp;</li><li>Strong written, verbal, and presentation communication skills.&nbsp;</li><li>Disciplined use of CRM tools to manage pipeline, forecasts, and account activity.&nbsp;</li><li>Legal authorization to work in the country of employment (Australia) – sponsorship will not be provided.&nbsp;</li></ul>

Responsibilities: <ul><li>Technical Leadership &amp; Strategy: Create long-term Integration Strategy and Roadmap, Define and implement Integration patterns &amp; standards</li><li>Technology Evaluation: Research, evaluate, and adopt emerging technologies, tools, and industry trends to enhance integration capabilities</li><li>Solution Architecture: Design scalable and reusable middleware components, including API gateways, message brokers, iPaas and application servers</li><li>Infrastructure Management: Deploy, manage and monitor integration solutions to ensure high availability, optimal performance and minimal downtime</li><li>Governance &amp; Standards: Establish and enforce best practices, security measures, and documentation standards for middleware platforms</li><li>Collaboration &amp; Leadership: Ability to work across teams, mentor engineers, and communicate technical strategies to stakeholders.</li><li>Experience: Substantial experience in multiple middleware technologies for architecture design, software development and system administration in both cloud-native and hybrid environments</li><li>Systems Thinking: Ability to evaluate, design and maintain future ready, secure, scalable digital integration solutions.</li></ul> Requirements: <ul><li>Minimum requirement of 8 years of relevant work experience. Typically reflects 12 years or more of relevant experience.</li><li>Technical Expertise: Strong proficiency with middleware technologies such as</li><li>Integration Platforms: Boomi, SAP BTP, MuleSoft</li><li>API Gateways: Kong, Layer7, Apigee</li><li>B2B/EDI: Open Text, Boomi, IBM Sterling</li><li>Messaging Queue: Kafka, Solace, Pulsar</li><li>Web/App Servers: WebLogic, WebSphere, Tomcat</li><li>Technical Services: Jira, GitHub, Azure DevOps, Datadog, AppDynamics</li></ul>

Role Description: <ul><li>The Senior Digital Marketing Analyst is responsible for elevating digital experience, improving website navigation &amp; content findability, and driving search performance (onsite search, SEO, GEO) for the DDN business.</li><li>This role focuses on continuous digital experience optimization—identifying customer journey insights, improving content discoverability, increasing engagement, and partnering across COE, product, sales, and engineering teams to ensure DDN delivers an excellent digital experience for target customers.</li><li>In addition, this analyst will also support execution of DDN’s Account-based Marketing and Account-based Experience strategies.</li><li>The ideal candidate brings experience in web experience management, SEO, website &amp; customer journey analytics, digital UX improvements (ABM experience is a plus)—with a strong bias for data driven decision making and cross functional collaboration</li></ul> Responsibilities: 1. Website &amp; Digital Experience Ownership <ul><li>Own and manage DDN pages on client website, ensuring content clarity, navigation ease, and improved user experience.</li><li>Lead Digital Experience Enhancement Programs for DDN, including strategic planning, execution and measurement.</li><li>Identify and implement enhancements across customer journeys to improve engagement, path to product, and conversion.</li><li>Partner with COE for overall client website enhancements</li></ul> 2. Search &amp; Findability&nbsp; <ul><li>Lead search optimization efforts (internal client website search + external SEO/GEO) to improve content discoverability and product visibility.</li><li>Conduct keyword research, search insights analysis, and content optimization to increase targeted traffic.</li><li>Partner with COE Search and Product Data teams to improve taxonomy, product data quality, and metadata.</li></ul> 3. Digital Insights &amp; Customer Journey Analytics&nbsp; <ul><li>Analyze digital behavior using Adobe/Google Analytics to identify friction points and recommend improvements.</li><li>Develop insights dashboards and regular reporting on engagement, conversions, and client website performance.</li><li>Drive data driven recommendations to influence content strategy, navigation design, and digital channel optimization.</li></ul> 4. Cross Functional Digital CX Programs&nbsp; <ul><li>Partner with Product, Engineering, Sales and COE to align and execute digital experience improvement programs.</li><li>Support ABM and campaign teams by ensuring landing pages, product pages, and navigational flows are optimized for target personas.</li></ul> 5. Promotion &amp; Engagement Support <ul><li>Support digital promotions, sample campaigns and pipeline generation programs through website/UI enhancements.</li><li>Monitor client performance regularly and proactively suggest tests or improvements (A/B testing, content structure, CTA updates).</li></ul> Requirements: Qualifications <ul><li>Bachelor’s degree or above in Digital, Marketing or related field.</li><li>8+ years of experience in digital experience/marketing (B2B preferred).</li><li>Hands‑on experience with:</li><li>Website CMS (AEM preferred)</li><li>Analytics platforms (Adobe Analytics, Google Analytics)</li><li>SEO/SEM tools (SEMrush, Google Ads, Search Console)</li><li>UX research, customer journey mapping</li><li>HTML code is a plus</li><li>Strong analytical mindset with ability to translate insights into concrete actions.</li><li>Excellent communication and collaboration skills with experience influencing cross‑functional stakeholders.</li><li>Self‑driven, detail‑oriented, and comfortable working in a matrixed and fast-paced global organization.&nbsp;</li></ul>

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16 b2b saas Jobs found

Customer Service Representative

Sales Manager

Account Manager IV - Connected Living Solutions

Consultant Infrastructure & Operations (SAM)

Account Executive

Strategic Account Executive

Territory Sales Executive

Account Executive

Principal Platform Engineering – Digital Integration

Senior Digital Marketing Analyst

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Skills

Industry

Location

Jobtitle

16 b2b saas Jobs found

Customer Service Representative

Sales Manager

Account Manager IV - Connected Living Solutions

Consultant Infrastructure & Operations (SAM)

Account Executive

Strategic Account Executive

Territory Sales Executive

Account Executive

Principal Platform Engineering – Digital Integration

Senior Digital Marketing Analyst

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.