Senior Sales Engineer

Technical Delivery Manager, Core Banking

Associate Engineer – Factory Innovation

Market Manager, Food Retail & Cold Storage

Product Manager, Residential Comfort

Portfolio Marketing Manager - Commercial HVAC Solutions

Senior Corporate Strategy Analyst

Senior Manager - Customer Experience

Service Recovery Head (Banking Application Support)

Software Engineer - ERP

Responsibilities: Sales &amp; Business Development <ul><li>Maintain regular contact with customers to ensure company products are specified in their operations.</li><li>Achieve and exceed sales targets by actively identifying and pursuing new business opportunities.</li><li>Increase market share by replacing competitor pump installations, including other peristaltic pump manufacturers and alternative pump technologies.</li><li>Develop proposals for transitioning clients to Bredel pumps through process optimization and de-bottlenecking.</li></ul> Customer &amp; Account Management: <ul><li>Manage and expand the spare parts and replacement pump business for existing clients.</li><li>Oversee spare parts and service programs for all delivered projects to ensure reliability and customer satisfaction.</li><li>Conduct regular on-site audits across target locations in Australia to secure ongoing spare parts and service contracts.</li><li>Build and maintain strong relationships with key personnel in Reliability, Process, and Maintenance across all sites.</li></ul> Sales Planning &amp; Reporting: <ul><li>Develop and execute structured call plans and visit cycles to ensure comprehensive coverage of existing and target accounts.</li><li>Maintain and update the CRM system with accurate customer data, interactions, and sales opportunities.</li><li>Keep the Sector Manager informed of competitor activity encountered in the marketplace.</li></ul> Customer Support &amp; Training: <ul><li>Arrange and conduct customer training sessions and presentations, both on-site and office-based, to enhance product knowledge and engagement.</li><li>Provide technical support to clients, offering solutions that optimize pump performance and overall system efficiency.</li></ul> Quality &amp; Compliance: <ul><li>Conduct all activities in accordance with the company’s Quality Management System to ensure high standards of service and compliance.</li></ul> Requirements: <ul><li>Minimum 8 years’ experience in W&amp;WW sector or project sales</li><li>Mechanical&nbsp;/ Technical sales experience</li><li>Experience in process engineering</li><li>Advanced English writing/reading competencies. Fluent.</li></ul>

Responsibilities: <ul><li>Lead and manage a team working on Core Banking ATM Host Systems and CustomerStatements development</li><li>Lead end-to-end delivery of ATM host and statement solutions, ensuring on-time, quality, and cost-effective delivery.</li><li>Manage the development, maintenance, and enhancements of systems using COBOL, RPG, and DB2 on AS400.</li><li>Oversee deployments using ALDON for automation and version control on AS400 platforms.</li><li>Collaborate with business and technology stakeholders to define project scope, deliverables, timelines, and resources.</li><li>Ensure compliance with security protocols, including encryption standards for ATM transactions.</li><li>Apply DevOps practices to improve automation, deployment, and operations.</li><li>Coordinate cross-functional teams and manage third-party vendors where applicable.</li><li>Monitor delivery progress, risk mitigation, and issue resolution throughout the project lifecycle.</li><li>Provide leadership and mentorship to technical teams and ensure alignment with business goals.</li><li>Support incident management, root cause analysis, and continuous improvement for ATM-related production issues.</li><li>Provide status updates, risk assessments, and delivery timeliness to business and IT stakeholders</li><li>Maintain documentation for release schedules, QA metrics, and issue logs.</li><li>Apply best practices in software development, documentation, and version control.</li><li>Participate in code reviews and ensure adherence to security and coding standards.</li><li>Drive continuous improvement and automation initiatives within the team.</li><li>Provide hands-on guidance and mentoring to junior team members.</li></ul> Requirements: <ul><li>Over 9 years of experience in banking IT systems, with at least 4–5 years in ATM Host system management</li><li>Strong hands-on knowledge of AS400, COBOL, and RPG</li><li>Experience with DB2 and ALDON on AS400</li><li>Good understanding of ATM systems including encryption/security protocols</li><li>Solid knowledge of DevOps tools and practices</li><li>Proven ability to manage complex projects and lead delivery teams</li><li>Strong understanding of system development life cycle (SDLC), Agile, and hybrid methodologies</li></ul>

Responsibilities: Drives Business Growth <ul><li>Leads commercializing solutions for new process/material innovations into manufacturing facilities.</li><li>Define, plan &amp; execute process trials with R&amp;D developers &amp; Manufacturing team to validate performance, quality, efficiency &amp; stability.&nbsp;</li><li>Identifies &amp; resolves technical &amp; material issues during commercialization.</li><li>Creates process material &amp; process specifications for the plant during handover.&nbsp;&nbsp;</li><li>Collaborates with Product Developers, Technical Service, engineers, supplier &amp; Manufacturing to ensure smooth project handover.&nbsp;</li><li>Supports continuous improvement &amp; standardization of process &amp; material quality specification.&nbsp;</li></ul> Leadership <ul><li>Functions as a Program/Project Manager, Planner, Coordinator, Communicator, and Technical Expert.</li><li>Provides strategic input to cross-functional teams and influences decision-making through technical insights.</li></ul> Innovation / Creativity <ul><li>Identifies &amp; implements process productivity &amp; sustainability improvements workstreams.</li><li>Collaborates with suppliers and global resources for scaling new process solutions.</li></ul> Technical Expertise <ul><li>Serves as the subject matter expert in process engineering (equipment &amp; process flow), raw material specification &amp; Pringle chip finish goods quality.</li><li>Maintains up-to-date knowledge of current operational process technology &amp; finished process quality performance.&nbsp;</li></ul> People Management <ul><li>Manages one direct report, setting performance expectations, conducting evaluations, and supporting career development.</li></ul> Other Duties <ul><li>Based in Enstek Malaysia, with travel (~20%) to manufacturing sites, suppliers, and regional offices.</li><li>May require extended hours, shift work, or weekend support depending on project needs.</li><li>Occasional hands-on operation of process equipment.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering (Chemical, Process, Mechanical, or Food), Food Science/Process /Technology degree or any related field.</li><li>Minimum 3–5 years’ experience in process development or manufacturing within the food industry. Past managerial experience is preferred.&nbsp;</li><li>Fluent in Bahasa Melayu &amp; English language.&nbsp;</li><li>Technical &amp; Process Knowledge</li><li>Strong understanding of food/process engineering principles (e.g., heat transfer, powder flowability, mass balance, rheology, fluid dynamics, drying, mixing, extrusion, etc.).</li><li>Experience with scale-up from lab/pilot plant to full-scale production.</li><li>Knowledge of manufacturing systems, automation, and equipment capability.</li><li>Familiarity with process validation (CQV – Commissioning, Qualification, Validation).</li><li>Commercialisation &amp; Project Execution</li><li>Able to translate R&amp;D prototypes into commercially viable and scalable processes.</li><li>Competence in trial planning, DOE (Design of Experiments), and data analysis to optimize processes.</li><li>Experience with equipment commissioning, line trials, and factory acceptance testing (FAT/SAT).</li><li>Understanding of manufacturing cost drivers and process efficiency. (OEE, yield loss, etc)</li></ul>

Responsibilities: <ul><li>Develop and execute market strategies for the Food Retail &amp; Cold Storage segments across Europe.</li><li>Conduct market sizing, segmentation, trend analysis, and competitive intelligence to support strategic decision-making.</li><li>Develop a deep understanding of the Food Retail landscape, including supermarket operators and grocery chains, and the factors influencing customer purchasing decisions.</li><li>Analyze market trends and growth opportunities within cold storage applications, including distribution warehouses, cold rooms, frozen food storage facilities, dairy storage, and e-commerce logistics networks.</li><li>Understand how purchasing behaviors, sales cycles, and investment priorities differ across Food Retail and Cold Storage segments and leverage these insights to guide business strategy.</li><li>Gather and translate Voice of Customer and market insights into recommendations that influence product roadmaps and business investments.</li><li>Identify emerging technologies and future market developments that could create new opportunities for our client refrigeration and monitoring solutions.</li><li>Partner with Product Management, Portfolio Marketing, Engineering, and Commercial teams to develop strategic growth initiatives.</li><li>Support long-range planning, business strategy development, and investment prioritization through data-driven market analysis.</li><li>Present market intelligence, business cases, and strategic recommendations to senior leadership and executive stakeholders.</li><li>Evaluate adjacent market opportunities and support the expansion of presence across evolving cold chain applications.</li></ul> Requirements: <ul><li>Bachelors degree in Business, Marketing, Economics, Engineering, or a related discipline.</li><li>3-5 years of experience in Market Management, Strategy, Product Marketing, Business Analysis, Consulting, or a similar market-focused role.</li><li>Strong experience in market sizing, forecasting, competitive analysis, and strategic planning.</li><li>Experience working with large datasets and translating insights into clear business recommendations.</li><li>Strong analytical, critical thinking, and problem-solving skills.</li><li>Excellent communication and presentation skills with the confidence to engage senior leadership and executive stakeholders.</li><li>Experience influencing cross-functional teams and driving strategic initiatives.</li><li>International or pan-European business experience.</li><li>Fluent English.</li><li>Ability to travel up to 30%.</li></ul>

Responsibilities: <ul><li>Develop and execute product roadmaps aligned with customer needs, market trends, and business objectives.</li><li>Manage products throughout their entire lifecycle, from concept and development through launch, growth, and phase-out.</li><li>Engage directly with customers to understand challenges, gather requirements, and identify future opportunities.</li><li>Define product specifications and collaborate with engineering teams to develop solutions that address customer and market needs.</li><li>Own product prioritization and support new product development programs.</li><li>Create business cases for new product initiatives, including market analysis, value proposition development, and expected return on investment.</li><li>Support pricing strategies and product positioning to maximize product performance and market success.</li><li>Monitor market trends, competitive activity, and customer feedback to identify growth opportunities and portfolio improvements.</li><li>Work closely with project management teams to ensure successful execution of product development programs.</li><li>Act as the product expert and key stakeholder throughout the development process.</li></ul> Requirements: <ul><li>Bachelors degree in Engineering, Product Management, Business, or a related field.</li><li>Approximately 3-5 years of experience in Product Management, Product Development, Application Engineering, Technical Marketing, or a similar technical-commercial role.</li><li>Strong technical aptitude and the ability to understand complex engineered products.</li><li>Experience managing products through multiple stages of the product lifecycle.</li><li>Experience developing product roadmaps and translating customer needs into product requirements.</li><li>Understanding of pricing, value proposition development, and business case creation.</li><li>Strong analytical, communication, and stakeholder management skills.</li><li>Ability to work effectively across international and cross-functional teams.</li><li>Fluent English language skills.</li></ul>

Responsibilities:&nbsp; <ul><li>Develop and execute go-to-market strategies, including portfolio positioning, target audiences, messaging frameworks, launch plans, and KPIs.&nbsp;</li><li>Translate market, customer, and product insights into clear, differentiated value propositions.&nbsp;</li><li>Lead commercialization activities for new product introductions and portfolio growth initiatives.&nbsp;</li><li>Create and manage marketing campaigns tailored to different customer segments, personas, and buying journeys.&nbsp;</li><li>Conduct persona mapping and customer journey analysis to better understand decision-making processes and engagement needs.&nbsp;</li><li>Develop sales enablement tools, competitive insights, presentations, training materials, and customer-facing content.&nbsp;</li><li>Train and support sales teams on value propositions, market positioning, and customer engagement strategies.&nbsp;</li><li>Support business development activities by equipping sales teams with the tools and insights needed to identify and win opportunities.&nbsp;</li><li>Prioritize and support the development of digital tools such as ROI calculators, product selection tools, and competitive comparison resources.&nbsp;</li><li>Coordinate input from Product Management, Sales, Marketing, Engineering, and Supply Chain teams to deliver cohesive commercialization plans.&nbsp;</li><li>Continuously optimize go-to-market strategies using customer feedback, market insights, and performance data.&nbsp;</li><li>Monitor market trends and customer needs to identify growth opportunities and strengthen portfolio performance.&nbsp;</li></ul>&nbsp;Requirements:&nbsp; <ul><li>University education in&nbsp;&nbsp;Engineering, Marketing, Business, or a related field.&nbsp;</li><li>3 to 8 years of experience within the HVAC industry.&nbsp;</li><li>Background in product marketing, portfolio marketing, technical marketing, application engineering, sales, or a related commercial role.&nbsp;</li><li>Strong understanding of the commercial HVAC sales channel and customer buying process.&nbsp;</li><li>Experience supporting product launches, commercialization activities, and go-to-market initiatives.&nbsp;</li><li>Excellent communication, presentation, and stakeholder management skills.&nbsp;</li><li>Customer-oriented mindset, analytical skills, business acumen and strong execution skills&nbsp;&nbsp;&nbsp;</li><li>Ability to translate technical concepts into compelling customer-focused messages and value propositions.&nbsp;</li><li>Strong commercial awareness and customer-centric mindset.&nbsp;</li><li>A proactive, hands-on approach and a strong sense of ownership.&nbsp;</li><li>Excellent stakeholder management and influencing skills.&nbsp;</li><li>Fluent in English. Other European languages are an asset.&nbsp;&nbsp;</li></ul>

Role Description: <ul><li>This role is part of the Strategy function for the Industrial Solutions Segment, will work on the most important strategic initiatives across the business and will report to strategy manager. </li><li>This position will be based in the city of Bangalore (India) and require 10-20% travel to client locations worldwide to meet colleagues, visit sites, and attend industry conferences. </li><li>India is an important business hub for client, with over 2,000 employees, including R&amp;D, Engineering, Strategy, and other functions.</li><li>This role is part of the Strategy function for the Industrial Solutions Segment, will work on the most important strategic initiatives across the business and will report to strategy manager. </li><li>This position will be based in the city of Bangalore (India) and require 10-20% travel to client locations worldwide to meet colleagues, visit sites, and attend industry conferences. India is an important business hub for client, with over 2,000 employees, including R&amp;D, Engineering, Strategy, and other functions.</li></ul> Responsibilities: <ul><li>In this critical role, the Strategy Analyst will support in developing strategies through key responsibilities in four major areas</li><li>Help to develop strategies that drive above-market organic and inorganic growth</li><li>Gather real-time input as the external environment evolves (e.g., technology, customer needs, regulations, competitors, etc.)</li><li>Help identify new growth platforms, growth opportunities through the identification of attractive market spaces, determining what it takes to win, assessing competitive position and business models, and then helping the organizing to align on the strategic direction and execution plan</li><li>Drive change – helping to implement projects to execute on strategic objectives</li></ul> Additional responsibilities include <ul><li>Collaborate with Corporate Strategy, and business units’ strategy teams to solve complex business problems</li><li>Translate business requests into well-defined problems</li><li>Develop strategies and approaches to fulfil complex project assignments in creative and meaningful ways</li><li>Perform market and competition analyses to generate impact driven insights at global and regional levels</li><li>Identify key trends across markets, industries, and competitors that affect our businesses</li><li>Create analytical models to address key business questions and translate outputs into clear findings and recommendations</li><li>Create compelling storylines to support leadership fact-based decision making</li><li>Support the successful development and deployment of the annual strategy development process</li><li>Track execution of the long-term strategy through a select set of strategy-to-execution KPIs, synthesize implications to the strategic plan and recommend potential course corrections</li></ul> Requirements: <ul><li>Bachelor’s degree, with strong quantitative skills</li><li>An MBA or a Masters degree are desirable but not required.</li><li>Experience in market research, quantitative analysis, management consulting or corporate strategy, as well are a plus</li><li>Experience creating presentations and communicating ideas and plans</li><li>Excellent proficiency in data analytics</li><li>Track record of demonstrated leadership potential through academic, work, and/or community activities</li><li>Strong sense of tact, confidentiality, and maturity</li></ul>

Responsibilities: <ul><li>Provide support to the section head in developing and implementing a strategic vision for the digital channels and customer experience that aligns with the companys overall goals and objectives.</li><li>Develop a roadmap for digital transformation initiatives, including timelines, resources, and budgets</li><li>Identify opportunities to improve digital channels and customer service by staying up-to-date with industry trends and implementing best practices.</li><li>Drive the development and enhancement of customer self-service digital solutions as the Business lead and work along with the IT team – App/ portal, Whatsapp/ Chatbot, Kiosks, Token machines, etc.</li><li>Improve overall customer experience across the prospect and customer journeys from lead generation till sale, and through to post-sale services.</li><li>Revise the processes offered on the self-service channels in context of a digital-first experience.</li><li>Provide the business with customer feedback and insights that enhance customer experience and engagement.</li><li>Ensure all digital touchpoints in the processes, and communications and templates going out to customers and prospects is up to date.</li><li>Collaborate with other departments, such as IT, Marketing, Sales, and Customer care to ensure smooth delivery and operations of digital channels.</li><li>Collaborate with cross-functional teams to drive process improvements for a digital-first approach.</li><li>Lead and oversee transformation projects related to call center operations, including implementing new technology, system upgrades, and process improvements.</li><li>Work closely with the CX team to incorporate customer insights into commercial strategy development, enhancing customer satisfaction and retention.</li><li>Represent the Customer experience team in cross-functional meetings, and provide regular updates to senior management.</li><li>Develop strategies to enhance the customer lifecycle and maximize lifetime value, driving both customer loyalty and revenue growth.</li><li>Leverage advanced analytics to track market performance, customer behavior, and competitive positioning, ensuring decisions are guided by actionable insights.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Management/ Marketing/ Digital Transformation/ Customer Experience/ Business Analytics, or a related field. Master’s degree - preferred</li><li>Certifications in Business Analytics, Customer Journey Mapping, or Service Design - preferred</li><li>Min. 7-8 years relevant experience in digital technologies and tools with minimum 4 years managing teams and developing and implementing digital strategies.</li><li>Proven experience in delivering digital transformation initiatives within complex organizations, including the development and implementation of customer self-service channels such as WhatsApp, chatbots, and customer portals.</li><li>Prior experience in customer experience design or consumer research and/ or real estate industry is an added advantage</li></ul>

Responsibilities: Incident Management: <ul><li>Monitoring: Continuously monitor banking systems for any issues or anomalies.</li><li>Resolution: Quickly respond to and resolve incidents to minimize downtime and impact on business operations.</li><li>Escalation: Escalate unresolved issues to higher-level support or development teams.</li></ul> Problem Management: <ul><li>Root Cause Analysis: Investigate recurring issues to identify root causes and implement permanent fixes.</li><li>Documentation: Maintain detailed records of problems and solutions for future reference.</li></ul> Change Management: <ul><li>Review: Assess and approve changes to banking systems to ensure they do not disrupt operations.</li><li>Implementation: Coordinate and oversee the implementation of changes.</li></ul> Service Management: <ul><li>SLA Compliance: Ensure that service level agreements (SLAs) are met.</li><li>Reporting: Generate regular reports on system performance and incidents.</li></ul> Communication: <ul><li>Stakeholder Interaction: Communicate effectively with stakeholders, including business users, IT teams, and vendors.</li><li>Status Updates: Provide regular updates on system status and ongoing issues.</li></ul> Team Leadership: <ul><li>Mentoring: Guide and mentor junior support staff.</li><li>Coordination: Coordinate activities within the support team to ensure efficient operation.</li></ul> Continuous Improvement: <ul><li>Process Optimization: Identify opportunities to improve support processes and system performance.</li><li>Training: Conduct training sessions for staff on new systems and procedures.</li></ul> Requirements: <ul><li>Degree in computer science/engineering or related disciplines.</li><li>Have 12 + years of hands on application support with minimum 6 year experience in the banking industry.</li><li>Have extensive experience leading a group of 4 team leads and 40+ application support engineer (L2/L3)</li><li>Be independent, proactive and self-starter with excellent interpersonal and communication skills.</li><li>Have great analytical and good problem-solving skills.</li><li>Have ability to work in a fast-paced and team-oriented environment.</li><li>Have good functional and technical knowledge of different banking domains (retail, wholesale, investment banking, Global Markets etc)</li></ul>

Responsibilities; <ul><li>Application Development: Partners design and develop high-quality applications in SAP Functional modules COM/FIN/OPERATIONS.</li><li>Automation: Applies internal software deployment platform, methodologies, and tools to automate the deployment process, ensuring smooth and reliable releases.</li><li>Collaboration: Partners with cross-functional teams of product managers, designers, vendors, and other engineers to gather moderately complex requirements and deliver solutions that meet business needs.</li><li>Testing &amp; Debugging: Writes and maintains moderately complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software.</li><li>Continuous Improvement: Makes suggestions for improving deployment processes and implements approved standards to improve efficiency and reliability.</li><li>Documentation: Drafts and maintains comprehensive documentation for moderately complex software applications, deployment processes, and system configurations.</li><li>Technical Support: Provides technical support and troubleshooting for moderately complex issues with deployed applications to ensure minimal downtime and fast resolution.</li><li>Configuration: configuring, troubleshooting, and solutioning SAP Functional modules.</li><li>Service Management: Looks for continuous improvement opportunities in Incident and Service Request processes based on trend analysis.</li><li>ITSM: ServiceNow support, including process definitions and reporting, including developing and designing reports. Leads process implementation and governance across all ITIL processes, including Incident, Problem, Change, Knowledge, etc.</li><li>Vendor Governance: Monitors and governs all performance metrics of Managed Services Partners.</li></ul> Requirements: <ul><li>Experience: Minimum 7 years of total IT work experience with roughly 5+ years of relevant hands-on SAP/ERP and configuration experience.</li><li>Education: Bachelor’s degree in Computer Science or equivalent practical experience.</li><li>Certifications: ITIL certification is preferred for service management and process governance.</li></ul>

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148 backup solutions Jobs found

Senior Sales Engineer

Technical Delivery Manager, Core Banking

Associate Engineer – Factory Innovation

Market Manager, Food Retail & Cold Storage

Product Manager, Residential Comfort

Portfolio Marketing Manager - Commercial HVAC Solutions

Senior Corporate Strategy Analyst

Senior Manager - Customer Experience

Service Recovery Head (Banking Application Support)

Software Engineer - ERP

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Skills

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148 backup solutions Jobs found

Senior Sales Engineer

Technical Delivery Manager, Core Banking

Associate Engineer – Factory Innovation

Market Manager, Food Retail & Cold Storage

Product Manager, Residential Comfort

Portfolio Marketing Manager - Commercial HVAC Solutions

Senior Corporate Strategy Analyst

Senior Manager - Customer Experience

Service Recovery Head (Banking Application Support)

Software Engineer - ERP

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.