Customer Service Specialist- Malaysia

Staff Project Manager Engineer

Principal Project Manager Engineer

Senior Project Management Engineer

Product Manager / Senior Product Manager (Hospital & Oncology)

Senior Project Manager Engineer

Staff Quality & Reliability Engineer

Sales Executive - Kenya

Sales Executive - Tanzania

Sales Account Executive - Uganda

Responsibilities: Quote and Order Management&nbsp; <ul><li>Interface with Customers for Quote request or Price inquiries and approval</li><li>Submit quotation request for pricing team approval.&nbsp;</li><li>Sales order entry, order confirmation &amp; expediting orders.</li><li>Order change and backlog price adjustment</li><li>On-going Backlog Management</li><li>Shipment release and follow up</li><li>Report and support past due backlog reduction</li><li>NPI - follow up with PM/Plant/Finance for part master and cost setup</li><li>Handle Sample order</li><li>Process RMA / Goods replacement</li></ul> Customer Service <ul><li>Handle customer enquiries &amp; complaints. Investigate and work with other departments to resolve customer issues in a timely manner.&nbsp;</li><li>Emails/Conference calls / Customer&nbsp;and company Plant Visits for critical delivery issues, expedition or projects.&nbsp;</li><li>Work out solutions on Customer’s special requirements, such as label, Customs process, packing &amp; etc.&nbsp;</li><li>NPS/VOC/Customer Service Survey Improvement Process. Identify and work on corrective actions to recurring issues.&nbsp;&nbsp;</li></ul> Customer Supply Chain Management&nbsp; <ul><li>Initiate Stock Requisition for customer advance order or buffer stock.</li><li>Work with Planning team on capacity adjustment in order to fulfill Customer’s demands</li><li>Consignment Stock Management/ Customer demand forecast monitoring and accuracy analysis</li><li>Manage customer forecast/demand and inventory level, work with Supply Chain to fulfill customer demand.&nbsp;</li><li>Negotiate with Customer for VMI liability and deadstock compensation.</li><li>Resolve logistics and custom issues with relevant functions</li></ul> Customer Credit and Billing Management <ul><li>Billing attainment</li><li>Follow up queries with Account Receivable</li><li>Coordinate with Finance and Customer to solve pass due invoices issue</li><li>Manage customer credit status &amp; escalate for any abnormal status</li><li>Apply credit release</li><li>Process Credit note / Debit Note</li></ul> Requirements: <ul><li>Bachelor’s degree is any related field.</li><li>Minimum 3 year of industry experience in customer service/order management.</li><li>Customer Focus.</li><li>Excellent communication skill. Able to interact with internal and external partners.</li><li>Problem solving skills</li><li>Team player with positive attitude.</li><li>Proactive, responsible and takes ownership of issues.</li><li>Able to work under pressure.</li><li>Self-motivated, independent and able to work with minimum supervision</li><li>Sense of urgency, analytical and able to multi-task under fast paced environment.</li></ul>

Responsibilities: Project Leadership &amp; Execution <ul><li>Lead multiple medium- to high-complexity New Product Development projects with full end-to-end ownership.</li><li>Demonstrate strong cross-functional leadership across global and multicultural teams.</li><li>Promote a diverse and inclusive workplace by recognizing and valuing individual differences and perspectives.</li></ul> Stakeholder &amp; Communication Management <ul><li>Identify stakeholder expectations and establish effective communication cadences.</li><li>Develop and execute the Project Communication Plan.</li><li>Lead periodic management-level project reviews.</li><li>Report project progress, risks, and issues to leadership and stakeholders.</li></ul> Financial &amp; Economic Management <ul><li>Manage project capital, expense, and resource expenditures to meet financial targets.</li><li>Support economic analysis, including alternatives evaluation, variance analysis, and cost calculations.</li><li>Track and report project progress and product costs.</li></ul> Planning, Risk &amp; Change Management <ul><li>Develop detailed project schedules, resource plans, and budget forecasts.</li><li>Execute integrated change management and control processes.</li><li>Perform effective project risk management, including creation, monitoring, and mitigation of risks.</li><li>Identify, address, and resolve project issues and impediments proactively.</li></ul> Continuous Improvement &amp; Collaboration <ul><li>Drive continuous improvement of existing project processes and implementation of new project components.</li><li>Coordinate internal resources across departments to ensure projects are delivered on time, on cost, and on quality.</li><li>Collaborate with cross-functional teams for problem-solving and brainstorming initiatives.</li></ul> Requirements: Education &amp; Critical Experience <ul><li>Bachelor’s degree in Engineering with 12–15 years of professional experience</li><li>Master’s degree in Engineering with 10–12 years of professional experience.</li><li>5–6 years of project management experience in industrial product or hardware .development environments.</li><li>Proven experience managing distributed and multicultural teams.</li></ul> Competencies Must Have <ul><li>In-depth understanding of Toll Gate / Stage Gate product development processes.</li><li>Strong experience in project management strategy and execution.</li><li>Extensive experience in stakeholder and requirements management.</li><li>Exposure to manufacturing processes such as molding, stamping, and plating.</li><li>Excellent verbal and written English communication skills with the ability to communicate .globally at all organizational levels.</li><li>Proven expertise in project planning, execution, and delivery.</li><li>Strong leadership skills to drive collaboration, accountability, and results.</li><li>Ability to develop and manage communication plans and responsibility (RACI) matrices.</li><li>Proficiency in Microsoft Project.</li><li>Proficiency in MS Office tools (Excel, Word, PowerPoint).</li><li>Experience with project ROI analysis (NPV, IRR, Payback Period).</li></ul> Preferred <ul><li>Exposure to regulatory approval processes (UL, CSA, CQC, VDE, etc.).</li><li>Experience in the terminal and connector industry.</li><li>Exposure to Agile Project Management methodologies.</li><li>PMP certification or equivalent project management credentials.</li></ul>

Responsibilities: Project Leadership &amp; Execution <ul><li>Lead and manage 2–3 complex product development projects from initiation through launch.</li><li>Ensure projects align with approved project charters, internal processes, and customer expectations.</li><li>Provide strong leadership to cross-functional and geographically distributed teams.</li><li>Drive a diverse and inclusive workplace, recognizing and valuing individual differences and perspectives.</li></ul> Stakeholder Management <ul><li>Identify, engage, and manage internal and external stakeholders.</li><li>Establish and maintain regular communication cadences to ensure transparency and alignment.</li></ul> Financial &amp; Cost Management <ul><li>Manage project capital, operating expenses, and resource allocations.</li><li>Ensure adherence to project budgets and achievement of financial targets.</li><li>Support economic and financial analyses, including alternatives evaluation, variance analysis, and cost calculations.</li></ul> Risk &amp; Change Management <ul><li>Develop, monitor, and control comprehensive project risk management plans.</li><li>Execute integrated change management and control processes to manage scope, cost, and schedule changes.</li></ul> Planning &amp; Reporting <ul><li>Develop detailed project schedules, resource plans, and budget forecasts.</li><li>Track, monitor, and report project progress, timelines, and product costs.</li><li>Lead management-level project reviews and provide regular status updates.</li></ul> Continuous Improvement <ul><li>Proactively identify and resolve project issues and impediments.</li><li>Drive continuous improvement initiatives and implement new project components, tools, and processes.</li><li>Collaborate with cross-functional teams (CFTs) to support problem-solving and brainstorming activities.</li></ul> Education &amp; Critical Experience <ul><li>Bachelor’s or Master’s degree in Engineering.</li><li>15–18 years of total professional experience.</li><li>Minimum of 8 years of project management experience in industrial product or hardware development.</li><li>Proven experience managing distributed and multicultural teams.</li></ul> Requirements: Core Competencies Must Have <ul><li>In-depth knowledge of Toll Gate / Stage Gate product development processes.</li><li>Strong expertise in project management methodologies and execution.</li><li>Demonstrated leadership in team management, performance management, mentoring, and talent development.</li><li>Extensive experience in stakeholder and requirements management.</li><li>Exposure to manufacturing processes such as molding, stamping, and plating.</li><li>Excellent English communication skills (verbal and written) with the ability to communicate at all organizational levels globally.</li><li>Strong background in project planning, execution, and risk management.</li><li>Proven ability to collaborate across functions and drive results.</li><li>Ability to develop and manage communication plans and RACI matrices.</li><li>Proficiency in Microsoft Project and MS Office tools (Excel, Word, PowerPoint).</li><li>Experience conducting project ROI analysis (NPV, IRR, Payback Period).</li><li>PMP or equivalent project management certification.</li></ul> Preferred <ul><li>Exposure to regulatory approval processes (UL, CSA, CQC, VDE, etc.).</li><li>Experience in the terminal and connector industry or related product domains.</li><li>Familiarity with Agile project management methodologies.</li></ul>

Responsibilities: Project Timeline: <ul><li>Identify and align projects goals and scope with PJM and PM, and breakdown tasks of tooling/process developments and qualification</li><li>Make/align tooling development and qualification timeline, assign tasks to Ops team include tooling development, materials purchase</li><li>Track and manage core team to execute project progress based on committed project schedule</li></ul> Project Cost: <ul><li>Lead Ops to simulate sample cost and production cost to achieve project landing zone target, lead Ops to optimize launch cost to the best</li><li>Budget and control scrap cost though leverage design and manufacturing process to meet project target during NPI phase</li></ul> Project Execution: <ul><li>Guide capacity planning, materials sourcing and manpower to support all builds in the plant.</li><li>Oversee the progression of tooling/process development, identify bottleneck and issues, organize Ops team to improve those bottleneck and issues.</li><li>Oversee risks assessment in project execution, stay interlock with PJM to make multigation plan and conduct the planned activities in Ops.</li><li>Finalize the Safe Launch plan for the appropriate mix of product, tool capability and demand with the approval of the PjM, Quality, MDPE, and PjE. a. Lead Safe Launch team meetings to assure successful HVM startup and manufacturing process qualification for attainment of required metrics for successful G5 handoff.</li><li>Align the budget with Ops team with the tooling list provided by MPDE-A, control total capital spending against CER.</li><li>Lead and coordinate line setup to conduct LVM sample builds and coordinate HVM tool builds.</li><li>Lead Ops to make ramp up plan, include materials, operations and tool capacity ramp up, ensure manufacture team take over production control smoothly after G5.</li></ul> Product Sustaining: <ul><li>Product migration, as a receiving or sending leader to execute product move in or move out, including project timeline, investment, cost control, machine/material/manpower preparation, safety stock, safe launch, etc.</li><li>Lead product capacity analysis and expand it through re-investment per estimation.</li></ul> Requirements: <ul><li>Bachelor degree, engineering background is better</li><li>PMP certification preferred</li><li>At least 5 years related working experience in project management, 1~2 years experience in connector/cable/cable assembly is better</li></ul>

Role Overview: <ul><li>The Product Manager / Senior Product Manager – Hospital &amp; Oncology will be responsible for driving strategic and operational marketing initiatives for the Hospital Care portfolio across the Malaysian market.&nbsp;</li><li>This role focuses on developing and executing brand strategies, launching new products, and expanding the business through data-driven insights and strong cross-functional collaboration. The incumbent will play a key role in ensuring successful brand performance, portfolio growth, and alignment with corporate objectives within the hospital and institutional healthcare segments.</li></ul> Responsibilities: Marketing Planning (40%) <ul><li>Lead the development and execution of brand strategies and marketing plans to achieve business objectives and ensure effective market penetration.</li><li>Formulate pre-launch preparedness and go-to-market strategies for new and existing hospital care products.</li><li>Design and implement initiatives to enhance field force effectiveness, including sample strategy, sales meetings, and other sales-related marketing activities.</li><li>Develop and manage the annual brand business plan, including strategic priorities, objectives, and budget allocation.</li><li>Optimize resource planning and allocation to address evolving market dynamics and competitive challenges.</li></ul> New Portfolio Exploration &amp; Business Development (35%): <ul><li>Conduct in-depth product and market analyses to forecast demand, patient flow, and revenue potential for new products.</li><li>Generate actionable market insights through data analysis and engagement with healthcare professionals (HCPs).</li><li>Develop robust business cases for potential new portfolio additions, encompassing both prescription and hospital-based products.</li><li>Present business proposals and feasibility assessments to principals and senior management for approval and alignment.</li></ul> Marketing Implementation (25%): <ul><li>Plan, coordinate, and execute marketing campaigns and customer engagement activities to support product launches and ongoing brand promotion.</li><li>Build and strengthen relationships with key stakeholders including KOLs, hospital administrators, and healthcare associations to enhance brand reputation and visibility.</li><li>Implement and manage KOL engagement strategies aligned with brand objectives.</li><li>Manage brand budgets effectively and ensure timely development and rollout of marketing and promotional materials.</li><li>Support Continuing Medical Education (CME) programs and conduct product training sessions for the sales and medical teams to ensure consistent brand messaging and clinical accuracy.</li></ul> Requirements: <ul><li>Bachelor’s degree in Science or a related field.</li><li>Minimum of 2–3 years of experience as a Product Manager in a multinational pharmaceutical company.</li><li>Prior experience in a generic pharmaceutical company (in sales or product management) is an added advantage.</li><li>Strong understanding of key healthcare channels including general practitioners, private hospitals, public hospitals, and retail pharmacies.</li><li>Proven track record in brand management, product launches, and marketing strategy execution within the hospital or institutional care segment.</li><li>Customer-oriented with excellent interpersonal and communication skills.</li><li>Demonstrated ability to work collaboratively within cross-functional teams.</li><li>Exposure to digital marketing initiatives and analytics-driven campaigns is preferred.</li><li>Highly detail-oriented, with strong problem-solving and analytical skills.</li><li>Excellent verbal, written, and presentation abilities.</li><li>Strategic thinker with a performance-driven approach.</li></ul>

Responsibilities: <ul><li>Take full ownership of one or more New Product Development (NPD) projects.</li><li>Lead core teams toward achieving common project objectives.</li><li>Manage project resources effectively to ensure projects are “staffed for success.”</li><li>Collaborate and negotiate with functional managers and the Project Approval Committee (PAC) to address and resolve resource constraints.</li><li>Ensure adherence to the defined product development process and maintain project discipline.</li><li>Keep the team focused on priorities and individual responsibilities.</li><li>Present regular project status updates to the PAC following the contract date.</li><li>Proactively identify risks and drive timely actions to maintain project momentum.</li><li>Resolve conflicts and manage controversial issues constructively.</li></ul>&nbsp;Requirements: Qualifications &amp; Experience <ul><li>Education: Bachelor’s degree required.</li><li>Experience: 5–10 years of experience in project management or a related field.</li><li>Industry Experience: Manufacturing experience is required.</li><li>Proven leadership skills in developing and managing cross-functional teams.</li><li>Demonstrated ability to create effective project plans, manage risks, and handle uncertainties.</li><li>Solid understanding of project management techniques, tools, and best practices.</li><li>Knowledge of manufacturing processes and operations.</li><li>Experience working in a matrix organization and navigating cross-functional dynamics.</li><li>Expertise in balancing time-to-market goals with quality commitments.</li><li>Strong critical thinking, problem-solving, and decision-making skills.</li><li>Excellent verbal communication skills (English proficiency required).</li><li>Certifications: Qualification in Project Management or equivalent; PMP certification preferred.</li></ul>

Responsibilities: <ul><li>Support bulk cable team by tracking quality, compiling reports, assist with DOEs and product qualification</li><li>Organize and facilitate Design Review (DR) and Design Failure Modes &amp; Effects Analysis (DFMEA) reviews.</li><li>Implement quality planning and controls for prototype and/or sample builds.</li><li>Complete measurement system analysis for inspection systems and gages to be utilized for the project.</li><li>Review and analyze samples, quality issues and improvement actions during prototype making and CTAR/Qualification.</li><li>Coordinate sample preparation and certification for product verification and qualification testing.</li><li>Conduct and analyze process capability studies in support of Final Tool Approval (FTAR) for all tools and production lines associated with the project using the Comprehensive Tool Approval Report (CTAR).</li><li>Collaborate with MPDE, monitor process capability/data and oversee ongoing corrective actions as required.</li><li>Collaborate with corporate UL team / UL engineer/PJE/PQE for new certification. -Collaborate with PDE, analyze physical/SI data and make qualification report.</li><li>Collaborate with PDE, CA PDE/SI/MPDE, support SQE on outsourced cable quality control and improvement from bulk cable engineering side.</li><li>Preparation for prototype/sample making: -Organize and facilitate Design Review (DR) and Design Failure Modes &amp; Effects Analysis (DFMEA) reviews.</li><li>Complete measurement system analysis for inspection systems and gages to be utilized for the project.</li><li>Data Analysis:Monitor process physical/SI data.</li><li>Review and analyze samples, quality issues and improvement actions during prototype making and CTAR/Qualification.</li><li>Review 108 and finish 501 documents per customer requirement and industrial standards.</li><li>Coordinator during prototype/sample making: -Monitor process capability and oversee ongoing corrective actions as required.</li><li>Support MPDE on FACA.</li><li>Support PDE on design improvement.</li><li>Coordinator during outsourced cable qualification process:Review outsourced cable Physical data, SI data, Reliability data, stability data, give comments from bulk cable engineering side on supplier quality and product quality.</li></ul> Requirements:﻿ <ul><li>Bachelors or Masters Degree in science or technology.</li><li>10 years min. working experience in bulk cable design or manufacturing.</li><li>3 years team management experience.</li><li>Familiar with bulk cable knowledge, bulk cable manufacturing knowledge and machines knowledge.</li><li>Can work under the pressure.</li><li>Drive for results, good problem solving skills</li><li>Good communication skill, integrity, accountability and passion, Integrity, ccountability, team work</li><li>Good communication, interpersonal and management skills</li></ul>

Responsibilities: Sales Execution: <ul><li>Execute sales plans and achieve individual volume and margin targets as assigned</li><li>Identify, prospect, and acquire new customers within assigned territory or product portfolio</li><li>Maintain and grow sales volumes from existing customer accounts through regular engagement and relationship building</li><li>Conduct customer visits, product presentations, and negotiations to close sales deals</li><li>Prepare quotations, sales proposals, and contracts in accordance with company pricing and approval guidelines</li><li>Monitor customer orders and coordinate with supply and logistics teams to ensure timely delivery</li><li>Maintain accurate and up-to-date customer records and sales data in the companys sales management system</li></ul> Customer Relationship Management: <ul><li>Build and maintain strong professional relationships with customers to ensure satisfaction and loyalty</li><li>Respond promptly to customer inquiries, concerns, and requests for information</li><li>Conduct regular follow-ups with customers to identify additional needs and opportunities</li><li>Gather customer feedback and market intelligence to share with the Sales Manager</li><li>Support debt collection activities by maintaining communication with customers on payment terms and following up on overdue accounts</li></ul> Market Intelligence and Reporting: <ul><li>Gather and report market intelligence including competitor activities, pricing trends, and customer needs Provide regular sales reports including achievements against targets, pipeline updates, and customer feedback</li><li>Participate in industry events, trade shows, and networking opportunities to promote the company and identify business opportunities</li><li>Monitor stock levels and product availability in assigned territory</li></ul> Compliance and Administrative Duties: <ul><li>Adhere to all company policies, procedures, and standard operating practices related to sales operations</li><li>Follow credit management and sales approval processes as outlined in company procedures</li><li>Ensure all sales documentation is complete, accurate, and submitted in a timely manner</li><li>Maintain compliance with legal and regulatory requirements in all sales activities</li><li>Complete required sales training and professional development programs</li></ul> Requirements: Education and Qualification: <ul><li>Bachelors Degree in Commerce, Marketing, Business Administration, or related field</li><li>At least 2 years of sales experience, preferably in the Oil Industry or related B2B sector</li><li>Computer literate with proficiency in MS Office applications and CRM systems</li><li>Valid drivers license and willingness to travel within assigned territory</li><li>Strong communication and interpersonal skills</li><li>Basic understanding of credit management and commercial terms</li><li>Self-motivated with ability to work independently and as part of a team</li></ul>

Responsibilities: Sales Execution: <ul><li>Execute sales plans and achieve individual volume and margin targets as assigned</li><li>Identify, prospect, and acquire new customers within assigned territory or product portfolio</li><li>Maintain and grow sales volumes from existing customer accounts through regular engagement and relationship building</li><li>Conduct customer visits, product presentations, and negotiations to close sales deals</li><li>Prepare quotations, sales proposals, and contracts in accordance with company pricing and approval guidelines</li><li>Monitor customer orders and coordinate with supply and logistics teams to ensure timely delivery</li><li>Maintain accurate and up-to-date customer records and sales data in the companys sales management system</li></ul> Customer Relationship Management: <ul><li>Build and maintain strong professional relationships with customers to ensure satisfaction and loyalty</li><li>Respond promptly to customer inquiries, concerns, and requests for information</li><li>Conduct regular follow-ups with customers to identify additional needs and opportunities</li><li>Gather customer feedback and market intelligence to share with the Sales Manager</li><li>Support debt collection activities by maintaining communication with customers on payment terms and following up on overdue accounts</li></ul> Market Intelligence and Reporting: <ul><li>Gather and report market intelligence including competitor activities, pricing trends, and customer needs Provide regular sales reports including achievements against targets, pipeline updates, and customer feedback</li><li>Participate in industry events, trade shows, and networking opportunities to promote the company and identify business opportunities</li><li>Monitor stock levels and product availability in assigned territory</li></ul> Compliance and Administrative Duties: <ul><li>Adhere to all company policies, procedures, and standard operating practices related to sales operations</li><li>Follow credit management and sales approval processes as outlined in company procedures</li><li>Ensure all sales documentation is complete, accurate, and submitted in a timely manner</li><li>Maintain compliance with legal and regulatory requirements in all sales activities</li><li>Complete required sales training and professional development programs</li></ul> Requirements: Education and Qualification&nbsp; <ul><li>Bachelors Degree in Commerce, Marketing, Business Administration, or related field</li><li>At least 2 years of sales experience, preferably in the Oil Industry or related B2B sector</li><li>Computer literate with proficiency in MS Office applications and CRM systems</li><li>Valid drivers license and willingness to travel within assigned territory</li><li>Strong communication and interpersonal skills</li><li>Basic understanding of credit management and commercial terms</li><li>Self-motivated with ability to work independently and as part of a team</li></ul>

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22 budgetory approval Jobs found

Customer Service Specialist- Malaysia

Staff Project Manager Engineer

Principal Project Manager Engineer

Senior Project Management Engineer

Product Manager / Senior Product Manager (Hospital & Oncology)

Senior Project Manager Engineer

Staff Quality & Reliability Engineer

Sales Executive - Kenya

Sales Executive - Tanzania

Sales Account Executive - Uganda

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Skills

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22 budgetory approval Jobs found

Customer Service Specialist- Malaysia

Staff Project Manager Engineer

Principal Project Manager Engineer

Senior Project Management Engineer

Product Manager / Senior Product Manager (Hospital & Oncology)

Senior Project Manager Engineer

Staff Quality & Reliability Engineer

Sales Executive - Kenya

Sales Executive - Tanzania

Sales Account Executive - Uganda

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

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MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.