Business Analyst - Interaction Management CX

Actg Staff Consultant

Business Analyst - IM Automation

CRM Executive

Business Development Specialist - TCoE

SAP Success Factors Specialist

Cash Management Analyst

Business Analyst

Vice President, Regional Data Modeler, Group Compliance

Assistant Manager PPC

Role Description: <ul><li>With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions.</li><li>The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke.</li><li>It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future.</li><li>Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty.&nbsp;</li><li>And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives.</li><li>You’ll develop your skills; collaborating across functions, markets and regions.&nbsp;</li><li>If you want to play a part in driving one of the biggest societal changes of our time, there’s no better place!</li><li>For our team in Albarraque – Rio de Muoro (Portugal) we are therefore looking for a Business Analyst Interaction Management CX (IM CX) Product</li><li>The overall purpose of this position will be to define the requirements for the IM CX product. Ensure the most optimal consumer experience, feeding the product quality with non-solicited data from consumers about the performance of our product.</li></ul> Responsibilities: <ul><li>Define requirements the way that it enables the Product Vision for the IM CX Product for the horizon of 5 -7 years.&nbsp;</li><li>Ensure requirements are aligned with the vision of the other Products in the Product Group Care</li><li>Actively contribute into the creation of the roadmap for the IM CX Product.&nbsp;</li><li>Ensure the design of the product enables Constant monitoring of the financial efficiency of the Product.</li><li>Engage with the main stakeholders on the regular basis - Product Care, Consumer Experience, Product Quality, Business Intelligence in order to ensure the requirements incapsulate the strategy enablers.&nbsp;</li><li>Actively contribute to the strategy, exploiting the opportunities enabled by the emerging technologies.</li><li>Maintain the quality of Product Documentation. Ensure the core customers can adopt product in self-service mode relying only on documentation provided</li><li>Influence the Products backlog management. Ensure the backlog prioritization respects the Business Analysis constrains.</li></ul> Requirements:&nbsp;<ul><li>Bachelor’s degree or Master’s preferably in engineering related field.</li><li>Previous experience in the business analysis (BABoK) of the Mass Service Domain.</li><li>Knowledge of CRM platforms used in the Mass Service for Assisted Service.</li><li>Solid knowledge of business process modelling notation (BPMN).</li><li>Experience in using Atlassian tools.</li><li>Fluent English, good sense of humor. Past experience in coding is an advantage.</li></ul> What We Offer: <ul><li>Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join and you too can:&nbsp;</li><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.&nbsp;</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.&nbsp;</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.&nbsp;</li></ul>

Role Description: <ul><li>We are seeking a Debt Capital Markets Analyst to join the Treasury Financial Advisory Department of our client.</li><li>The Debt Capital Markets Analyst will be responsible for analyzing debt capital markets to identify emerging trends in support of our client global financing strategies, ensuring that the group maintains ready access to financial markets to meet its expansionary requirements.</li><li>The position requires extensive knowledge of debt capital markets and will require the candidate to lead many aspects of corporate debt issuances.&nbsp;</li><li>This position involves heavy interaction with senior finance management, as well as project development and bank relationship teams.</li></ul> Responsibilities :&nbsp; <ul><li>Monitor and report on capital markets with a focus on energy-related sectors.</li><li>Assist in the structuring, pricing and negotiation of debt issuances under both conventional and Islamic structures including the renewal of syndicated revolver facilities and bi-lateral credit facilities.</li><li>Devise hedging strategies to mitigate interest rate risk associated with long-term debt issuances.</li><li>Work closely with legal and investor relations teams in the capital markets due diligence process including shelf-registration activities, preparation of information memorandum and associated materials for distribution to potential investors.</li><li>Assist in the formulation and the implementation of financing strategies, policies and procedures to ensure group-level financial flexibly.</li><li>Represent our client, as assigned, on joint venture financing projects and regular or ad hoc committees or task forces pertaining to financing matters.</li><li>Train and develop less-experienced professional staff.</li></ul> Requirements :&nbsp; <ul><li>As the successful candidate, you will hold a Bachelors degree in Finance, Economics, or Accounting. An MBA is preferred.</li><li>You will have a minimum of seven years’ experience in the oil &amp; gas industry or experience leading a debt capital market structuring/syndication team.</li><li>You will have a Financial certification such as a CPA, CMA, CTP, or a CFA.</li><li>You have extensive experience in securing a corporate credit rating or relevant understanding of agencies.</li><li>You are fully capable of interfacing with senior management in an advisory capacity.</li></ul>

Role Description: <ul><li>With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions.</li><li>The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke.</li><li>It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future.</li><li>Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives.</li><li>You’ll develop your skills; collaborating across functions, markets and regions. If you want to play a part in driving one of the biggest societal changes of our time, there’s no better place!</li><li>For our team in Albarraque – Rio de Muoro (Portugal) we are therefore looking for a Business Analyst for the product “Interaction Management Automation” (IM Automation).</li><li>The overall purpose of this position will be to define the requirements for the IM Automation product. Ensure the most optimal consumer experience, feeding the product quality with the non-solicited data from consumers about the performance of our product.</li></ul> Responsibilities:&nbsp;<ul><li>Define requirements the way that it enables the Product Vision for the IM Automation Product for the horizon of 5 -7 years. Ensure requirements are aligned with the vision of the other Products in the Product Group Care</li><li>Actively contribute to the creation of the roadmap for the IM Automation Product. Ensure the design of the product enables Constant monitoring of the financial efficiency of the Product.</li><li>Engage with the main stakeholders on the regular basis - Product Care, Consumer Experience, Product Quality, Business Intelligence in order to ensure the requirements incapsulate the strategy enablers. Actively contribute the strategy, exploiting the opportunities enabled by the emerging technologies.</li><li>Maintain the quality of Product Documentation. Ensure the core customers can adopt product in self-service mode relying only on documentation provided</li><li>Influence the Products backlog management. Ensure the backlog prioritization respects the Business Analysis constraints.</li></ul> Requirements:&nbsp;<ul><li>Bachelor’s degree or Master’s preferably in engineering related field.</li><li>Previous experience in the business analysis (BABoK) of the Mass Service Domain.</li><li>Solid knowledge of AI Engines used in the Mass Services Domain (Generative AI, NLU sub-domain, etc.).</li><li>Solid knowledge of business process modelling notation (BPMN).</li><li>Experience in using Atlassian tools.</li><li>Fluent English, good sense of humor. Past experience in coding is an advantage</li></ul>

Responsibilities: <ul><li>You are an expert in CRM and the central point of contact for all CRM-related marketing topics.</li><li>You support and execute local multi-channel campaigns within the CRM team (e.g. for product launches and lifecycle campaigns).</li><li>You will be responsible for the coordination and management of all campaigns for the German market in cooperation with the international headquarters in Lausanne.</li><li>You advise on the concept development of new campaigns (creative, technical and mechanical briefing for conversion optimization based on performance goals, selection of consumer segments, etc.)</li><li>You create reports as well as holistic campaign analyses for performance optimization.</li><li>You work closely with the departments involved (CX, Care, Brand) and manage a number of agencies.</li></ul> Requirements: <ul><li>Successfully completed studies in economics or communication, ideally with a focus on marketing.</li><li>At least 2-3 years of professional experience in Digital Marketing, Campaign Management &amp; Design / Email Marketing / Salesforce CRM Platform; Knowledge of Marketing Cloud is an advantage.</li><li>Very good communication, presentation and organizational skills.</li><li>Experience in project management, preferably in a digital/IT-related environment and on a global scale.</li><li>IT skills (Salesforce certifications and achievements in Salesforce Cloud Pro)Marketing Cloud and advanced MS Office tools, especially Excel and PowerPoint).</li><li>Fluent in German and English, both written and spoken.</li></ul>

Responsibilities :&nbsp; <ul><li>The Business Development Analyst primary role is to support the screening, planning, development, and execution of new business ventures by applying extensive knowledge in the area of business development and formation of commercial entities.</li><li>The Business Development Analyst independently evaluates new business proposals and participates in the development of new business ventures.</li><li>The Analyst also extends support beyond business analysis and planning and may be involved in the structuring and negotiation of deals to achieve final deal closure</li><li>Work Experience – candidates from these sources would be the primary target</li><li>Investment banking – valuation or buy/sell side analyst, customer facing and in the front office (not back office staff or experience in exchange / commodities trading or risk)</li><li>Management consulting – analyst / associate with experience in company strategy, post transaction setup, joint ventures and business optimization.</li><li>Business development / mergers &amp; acquisitions at NOC or IOC or at a major corporation</li><li>Private equity – buy / sell side with valuation experience &amp; portfolio/investment management.</li><li>Venture capital - buy / sell side with valuation experience &amp; portfolio/investment management.</li></ul> Requirements :&nbsp; <ul><li>The successful candidate will hold a Bachelor’s degree in Accounting or Business Administration from a recognized and approved program.</li><li>An advanced degree such as Masters of Business Administration or a relevant charter such as Chartered Financial Analyst (CFA) or Chartered Accountant (CA) is preferred.</li><li>Minimum of eight to ten years of experience in commercial or business development, investment banking, management consulting &amp; advisory; preferably with at least three to five years in investment / portfolio management.</li><li>A degree in finance, Business; MBA preferred</li><li>Investment portfolio management</li><li>Joint venture / affiliate coordination and support</li><li>Buy / sell side transactions</li><li>Business development / mergers &amp; acquisitions</li><li>Company valuation</li><li>Financial modeling</li><li>Strategy development</li><li>Post transaction setup &amp; readiness</li><li>Transaction management and oversight</li><li>Business optimization</li><li>Solid understanding of business model</li><li>Experience with risks analysis, reporting and risks dashboards</li><li>Understanding of portfolio management principles</li><li>Solid understanding of accounting fundamentals and financial statements</li><li>Commercial due diligence</li><li>Economic evaluation</li><li>Pre-gate compliance assurance</li><li>Commercial deal structuring</li><li>Negotiation strategy</li><li>Sensitivity analysis</li><li>Governance structuring</li><li>Exit strategies</li><li>Post transaction setup and readiness plans</li><li>Portfolio management</li><li>Board of director preparations</li><li>Performance &amp; KPI reporting</li><li>IPO / exit readiness &amp; assessments</li></ul>

Responsibilities&nbsp; <ul><li>As an SAP SuccessFactors IT Business Analyst you work in a team of highly skilled Business Cloud Application specialists.&nbsp;</li><li>The Business Cloud Management team is responsible for solutions such as SAP S4 Hana Cloud, SAP SuccessFactors, SAP Concur, SAP Ariba, SAP Business Technology Platform, Service Now, RPA and more.&nbsp;</li><li>The Business Cloud Management team already has one SAP SuccessFactors IT Business Analyst who youll be closely working alongside supporting the business, maintaining the SuccessFactors environment and implementing/applying new innovations.</li></ul> Requirements <ul><li>Ideally 3+ years of SAP Success Factors experience with 7-10 years overall as an IT Analyst.</li><li>Bachelor’s degree or higher qualification in Computer science, Business informatics, Human Resource Management or other related area.</li><li>Must be able to communicate and comprehend accurately, clearly and concisely in English at a level required to perform the job responsibilities as outlined.</li><li>Highly developed interpersonal skills with ability to effectively communicate and influence decision-making with senior management.</li><li>You have good understanding HR business processes.</li><li>You have 3+ years of experience as an SAP SuccessFactors Consultant.</li><li>You have good understanding HR business processes.</li><li>You have 3+ years of experience as an SAP SuccessFactors Consultant.</li><li>You identify and implement opportunities for improvement in processes, procedures, and systems within HR</li><li>You can lead workshops.</li></ul>

Responsibilities: <ul><li>Manage the countrys treasury operations</li><li>Ensure the day-to-day cash management with a reconciliation of actual / forecasted flows and daily pooling of cash</li><li>Anticipate and plan the treasury flows as well as the cash flow statement of the Country</li><li>Set up the necessary financing, deposits, and bank guarantees</li><li>Contribute to the process of attribution of the banking powers</li><li>Process and track payments and resolve errors or exceptions on web banking applications</li></ul> Requirements: <ul><li>Responsible for cashflow forecast – daily, weekly, monthly, annually.</li><li>Cashflow pooling Managing movement of cashflow</li><li>Experience managing APAC countries within SSC environment&nbsp;</li><li>Cash flow forecast, manage cash surplus, handle cash pooling, manage funding, etc.</li><li>For the 1x Non-Foreign Language Speaker: 3-4 years of experience in same capacity in an MNC OR SSC (Prefers MY based or PH based candidates.</li><li>Hiring manager is open to consider candidates with general accounting experience/ General Ledger + a relevant Degree in Accounting or Finance so long as they have interest in a Treasury role&nbsp;</li></ul>

Responsibilities: <ul><li>Market Research: Conduct comprehensive market research using a variety of sources, including surveys, interviews, data analysis, and secondary research, to understand market dynamics, consumer behaviour and emerging trends.</li><li>Competitive Analysis: Monitor and analyze the activities of competitors to identify strengths, weaknesses, opportunities, and threats in the market. Provide regular reports on competitor strategies and market positioning.</li><li>Data Analysis: Utilize statistical methods and data analysis tools to interpret complex datasets and transform them into actionable insights for business growth.</li><li>Product and Service Evaluation: Evaluate the performance of existing products and services and provide recommendations for improvements or potential new offerings based on market demands.</li><li>Report Generation: Prepare comprehensive and visually appealing reports, dashboards, and presentations to effectively communicate research findings and business recommendations to stakeholders at all levels.</li><li>Project Planning: Collaborate with project managers and stakeholders to develop detailed project plans, including scope, objectives, deliverables, timelines, and budget estimates.</li><li>Technical Documentation: Prepare and maintain comprehensive project documentation, including drawings, specifications, reports, and progress updates.</li><li>Project Reporting: Generate periodic progress reports and presentations for management and clients, highlighting key milestones, achievements, and challenges.</li><li>Calendar and Schedule Management: Maintain the executives calendar, schedule appointments, meetings, and events, and proactively handle any scheduling conflicts or changes.</li><li>Travel Coordination: Arrange all travel logistics, including flight bookings, accommodation, ground transportation, and itineraries, ensuring seamless travel arrangements for the executive.</li><li>Meeting Preparation: Prepare meeting materials, agendas, and presentations. Attend meetings, take minutes, and track action items, following up with stakeholders to ensure timely completion.</li><li>Project Support: Assist in various projects and initiatives, collaborating with other team members to drive successful outcomes.</li><li>Event Coordination: Plan and coordinate executive-level events, conferences, and special gatherings, ensuring smooth execution and attendee satisfaction.</li><li>Personal Assistance: Provide personal assistance and support to the executive, which may include managing personal appointments, planning arrangements, and other ad-hoc tasks.</li></ul> Requirements: <ul><li>Bachelors degree or equivalent work experience.</li><li>Exceptional organizational skills and attention to detail.</li><li>Strong written and verbal communication skills, with a professional and courteous demeanor.</li><li>Effective communication and interpersonal skills to collaborate with diverse teams and stakeholders.</li><li>Ability to handle multiple tasks simultaneously and prioritize effectively.</li><li>Proficiency in using office software, such as Microsoft Office Suite, data analysis tools such as Excel, SPSS, SAS, or similar software.</li><li>Discretion and ability to handle sensitive and confidential information.</li><li>Flexibility and adaptability to work in a dynamic and fast-paced environment.</li><li>Strong problem-solving skills and the ability to think proactively.</li><li>Excellent time management skills and ability to meet deadlines.</li></ul>

Responsibilities: Responsible for building our client’s AFC analytical capabilities in response to external and internal requests; developing, maintaining, and upgrading in-house AFC analytical models when needed&nbsp; Support model maintenance: <ul><li>Liaise with Business Analyst to receive and understand business feedback on model performance and incorporate feedback into models&nbsp;</li><li>Re-train and recalibrate existing AFC analytical models to prevent model drift periodically or as needed&nbsp;</li></ul> New model development: <ul><li>Work closely with model end-users and other key stakeholders (e.g., Head of Modelling, Business Analyst, Data and Ops Engineer, GC) to identify additional areas which require analytics support or future model build and include those models in development pipeline&nbsp;</li><li>Develop model narratives (e.g., purpose, logic, parameters, data requirements, output surfacing / structuring) in collaboration with the business and other relevant stakeholders&nbsp;</li><li>Work closely with other Data Scientist(s) and Business Analyst, and undertake the end-to-end AFC model development, including data wrangling, exploratory data analysis, feature selection, model selection, training, testing, etc.&nbsp;</li><li>Build a range of models (rule-based, supervised / unsupervised models, etc.) on structured, semi-structured, and/or unstructured data if needed&nbsp;</li></ul> Special projects: <ul><li>Support special / high-priority projects, including building AFC analytical capabilities in response to external (e.g., regulatory) requests or internal intelligence, or based on gaps identified for existing analytical capabilities / models&nbsp;</li><li>Keep abreast with the latest, cutting-edge developments in data science and advanced analytics and recommend adoption of best practices within the bank, in relation to AFC / AML&nbsp;</li><li>Communicate with Business Analyst to understand new regulatory requirements / policy updates relating to the areas / risks covered by the AFC analytical models and work with the relevant teams to ensure that these updates are appropriately reflected in those models&nbsp;</li></ul> Model governance: <ul><li>Support the Head of Modelling in identifying enhancements to existing model governance policies and processes, particularly in relation to newly built models&nbsp;</li><li>Participate in the model governance process, including but not limited to model testing, assessing models for biases and for compliance with applicable ethics standards&nbsp;</li></ul> Requirements: <ul><li>5 –10 years of experience working in the technology space and preferably 2 –4 years of data science / data analytics experience&nbsp;</li><li>1 –2 years of experience working with advanced analytical models/tools/applications (e.g., machine learning)&nbsp;</li><li>Prior experience working on large-scale analytics projects</li><li>Experience in or familiarity with analytics related to AML/AFC/compliance risks&nbsp;</li><li>Ability to clearly communicate technical results in an easy-to-understand mannerand tailoring them to different audiences&nbsp;</li><li>Ability to handle multiple priorities and work under pressure&nbsp;</li><li>Bachelor’s degree, or equivalent, in Computer Science, Engineering, Statistics, Mathematics, Business Analytics etc.</li></ul> Technical skills:&nbsp; <ul><li>R and Python for data science, with practical knowledge of data wrangling and machine learning libraries (e.g., Pandas, Keras, Tensorflow, Sklearn)&nbsp;</li></ul> Other details: <ul><li>This is an Individual contributor role.</li><li>Candidate must have strong experience in Data Analytics – Big Data, Hadoop etc.</li><li>Would be responsible for developing and designing the model from scratch.&nbsp;</li><li>AML, AFC experience preferred, not a must have.</li><li>Other non-banking industries can be looked at provided strong technical background.&nbsp;</li></ul>

Responsibilities: Corporate Level&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;: <ul><li>Collection of forecast from all Business verticals</li><li>Forecast compilation</li><li>Generation of RM requirement – Manual</li><li>Sourcing planning for the month</li><li>Follow up with central purchase for RM’s</li><li>Monitoring of Sales and Pending SO on daily basis</li><li>Interaction with Plant PPC for daily planning and execution on daily basis</li><li>Follow up with plan PPC/Plant Head for execution of pending orders</li><li>RM planning in case of spike orders in coordination with sales and purchase</li><li>Interaction with sales team regarding pending orders follow up on daily basis</li><li>Short term and long term capacity planning as and when required</li><li>Forecast analysis and MIS to all sales verticals</li><li>Other business value addition MIS ( Historical Data,OTIF for Key customers, Forecast vs Consumption)</li><li>Collection of S&amp;OP ( Sales and Operations Planning ) data from all plants for the last month</li><li>Compilation of S&amp;OP data in coordination with plant PPC/head</li><li>Correction of S&amp;OP data in coordination with plant head/PPC</li><li>Follow up with finance team for inventory and stock details for S&amp;OP</li><li>S&amp;OP PPT Preparation for all Business verticals/Plants for last month</li><li>Organising S&amp;OP schedule &amp; conducting the same.</li><li>Collection of inventory details.</li><li>Compilation of Inventory details and MIS for Inventory Days for Group Wise/Location</li></ul> Plant: <ul><li>Daily review of Sales order punched by sales.</li><li>Daily updating of POS. ( DOD Vs ETD )</li><li>Check the availability of R/M, P/M, Ink &amp; Cylinder for the existing orders and communicated to concern dept.</li><li>Rake the work order and issued printing plan / Production plan on daily basis.</li><li>Daily updating of Lead time details of every jobs.</li><li>Liaison between marketing to production and logistics.</li><li>Execution of planned jobs and prioritize as per sales demand.</li><li>Daily chasing with production to dispatch the material as per commitment to marketing.</li><li>Daily requirement given to purchase for packing material like Corrugated boxes , Cores &amp; card boards.</li><li>Making S &amp; OP data for monthly meeting.</li><li>Follow up with central planning for RM’s.</li><li>Forecast Vs Actual data preparation.</li></ul> Requirements: <ul><li>Education:-BE/BTech, Diploma</li><li>Experience:- 8-12 years</li><li>Should have worked in Production, Planning and Control function&nbsp;</li><li>Well versed with XL, PPT and decision-making tools.</li><li>Cross functional Interaction and management skills</li><li>Good verbal and written communication skills</li><li>Teamwork and team building skills.</li></ul>

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670 business analyst interaction management cx Jobs found

Business Analyst - Interaction Management CX

Actg Staff Consultant

Business Analyst - IM Automation

CRM Executive

Business Development Specialist - TCoE

SAP Success Factors Specialist

Cash Management Analyst

Business Analyst

Vice President, Regional Data Modeler, Group Compliance

Assistant Manager PPC

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Skills

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670 business analyst interaction management cx Jobs found

Business Analyst - Interaction Management CX

Actg Staff Consultant

Business Analyst - IM Automation

CRM Executive

Business Development Specialist - TCoE

SAP Success Factors Specialist

Cash Management Analyst

Business Analyst

Vice President, Regional Data Modeler, Group Compliance

Assistant Manager PPC

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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WhiteCrow is on a mission to connect companies with the best talent across the globe.