Failure Analysis Engineer

Consulting Engineer - Collaboration

Consulting Engineer - Routing, Switching, SDWAN

Customer Process Engineer(Mandarin Speaker)

Production Manager

Field Application Engg (FAE)

Senior Manager-Advanced Quality Engineering

Strategic Sourcing Analyst III

Senior Engineer-Advance Quality

Core Operations Manager

Responsibilities: <ul><li>Failure Analysis Engineer will drive the improvements in the accuracy of the fault duplication and isolation</li><li>Provide directions and techniques on customer issues.</li><li>Engage Design engineering and communicate findings and resolutions for HW and SW field issues.</li><li>Coordinate the Failure Analysis cases review meeting with company teams and suppliers.</li><li>Defect detection including containment analysis.</li><li>Work closely with a multi-functional team of Product Leads, Technical Leads and Customer Support to accelerate replicate customer reported issue.</li><li>Articulate key technical issues to stakeholders, sense issues early, identify impact and partner to drive resolution.</li><li>Ensure EMS partners deliver timely and accurate results in duplicating, isolating root cause of customer issues.</li><li>Drive innovation, new technology/processes.</li><li>Organize, plan, track and close-out design, components, manufacturing issues associated with the products.</li><li>Evolving the Product debug document over the Product Life Cycle.</li><li>Responsible for communication on key issues along with quality group to design engineering, accounts and Escalations teams.</li><li>Proactive Engagement with customer facing teams on reducing RMA, rightsizing FA, and getting more debug and troubleshooting information from Field.</li><li>Collaborate with PQE/CEs and drive Corrective/ Preventive action. Design Issue, MFG Issue, Process, supplier issue.</li><li>Participate in initiatives to enhance existing test strategies, methodologies and test/diagnostic coverage for field returns to aim for improvements in the accuracy of the fault duplication and isolation</li></ul> Requirements: <ul><li>Bachelor’s in electrical or computer engineering with 7+ years of related experience.</li><li>Experience with High-Speed Network Interfaces along with previous hands-on board design expertise and familiarity with board design tools such as Cadence Allegro or similar tools.</li><li>Hardware design, schematics generation, and design validation for service provide routing products.</li><li>Experience with sophisticated high speed board design and board bring-up.</li><li>Knowledge of products.</li></ul>

Responsibilities: <ul><li>Work on advanced Collaboration, Webex and strategic customer solutions, driving adoption, optimisation and long-term customer outcomes.</li><li>Engage directly with customers, building trusted relationships and translating business requirements into technical solutions.</li><li>Design, deploy, migrate, integrate, optimise and troubleshoot Collaboration and Webex environments.</li><li>Support complex migrations and integrations across and third-party technologies, ensuring interoperability and optimal performance.</li><li>Troubleshoot complex Collaboration issues across CUCM, Webex Calling, SIP, voice, video, endpoints and network infrastructure, collaborating with TAC and other stakeholders on CAP case resolution.</li><li>Support Executive Briefings and QBRs, providing technical insights and recommendations aligned to customer business priorities and future-state outcomes.</li><li>Create customer-facing technical documentation, implementation guidance and reusable technical content aligned to CX standards.</li><li>Leverage AI, automation, APIs, programmability and orchestration to improve technical delivery, productivity and customer outcomes, while validating AI-generated outputs.</li><li>Explain complex technical concepts to diverse audiences and enable customers to effectively adopt and operate solutions.</li><li>Build knowledge of competitor and third-party technologies to support migration, integration and solution optimisation.</li><li>Contribute to technical knowledge sharing, automation artefacts, documentation templates and continuous improvement of delivery methodologies.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, with 8–12 years of experience in company Contact Center technologies across Enterprise and Service Provider environments.</li><li>Strong expertise in Contact Center solutions, including architecture, design, deployment, and implementation of platforms such as Unified Contact Center Enterprise (UCCE), Intelligent Contact Management (ICM), Customer Voice Portal (CVP), Unified Customer Voice Portal (CVP), Unified Communications Manager (CUCM), Finesse, and Unified Border Element (CUBE).</li><li>Proven experience in designing and implementing company Collaboration Contact Center components, including Agent Desktop, ICM scripting, CVP Call Studio scripting, and Contact Center reporting and analytics solutions.</li><li>In-depth understanding of telephony and call routing technologies, including SIP, H.323, MGCP, SCCP, ISDN PRI, QSIG, FXO, FXS, and POTS, with strong troubleshooting and integration capabilities.</li><li>Solid grasp of call flow design, routing strategies, and voice infrastructure protocols within large-scale enterprise contact center deployments.</li><li>Experience working with company UCS infrastructure and VMware virtualization technologies, including vCenter, ESXi, and vSphere Client.</li><li>Solid grasp of TCP/IP networking fundamentals and supporting infrastructure services/protocols such as DHCP, DNS, TFTP, NTP, and LDAP.</li><li>Experience with Webex Contact Center (Webex CC), including solution planning, migration, deployment, and implementation activities.</li><li>Familiarity with AI-driven capabilities and integrations within UCCE, Webex Contact Center, and Webex Customer Experience solutions</li></ul>

Responsibilities: <ul><li>Lead end-to-end strategy, deployment, and optimization of sophisticated multi-domain solutions across SD-Access, SD-WAN, and Routing &amp; Switching for strategic customers.</li><li>Review and approve designs and deliverables, including guidance to customer hardware/software roadmaps, embedding Resilience and Security by Design.</li><li>Integrate AI, automation, and AIOps into delivery practices; handle the teams knowledge repository, playbooks, and reusable IP.</li><li>Act as the senior escalation point for the most sophisticated technical issues; build advanced customer simulations and lead resolution across vendors and partners.</li><li>Mentor junior Consulting Engineers, build leadership presence through industry events (e.g., Live, IETF), and use competitive insights to differentiate company solutions.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience with 9 years overall experience.</li><li>Experience architecting, deploying, and optimizing enterprise-scale networks.</li><li>Experience crafting and troubleshooting Enterprise solutions with deep expertise in Routing &amp; Switching (BGP, OSPF, IS-IS, MPLS/Segment Routing, VXLAN/LISP, multicast, segmentation).</li><li>Experience with software programmability, automation, orchestration, and AIOps (Python, Ansible, Terraform, CI/CD, NETCONF/YANG, REST APIs).</li><li>An understanding of multi-vendor environments, including DC/Nexus technologies</li></ul>

Responsibilities: <ul><li>Good communicator, able to explain technical concepts to both technical and non-technical audiences and collaborate effectively with global internal teams and customers.&nbsp;</li><li>Establish key customer care abouts and contributes &amp; reviews the product requirements.</li><li>Conducts joint design reviews between company and customers during product development cycles to ensure product specifications are properly defined (Design Objectives).&nbsp;</li><li>Work with local FAE and product engineering teams on new concepts.</li><li>Develop expertise in how company products are applied based on Customer’s manufacturing processes. Translates customer’s assembly process to company product design teams, assisting with crafting company Application Spec documents. Collaborates early and aligns with customers on companys final Application Spec. Conducts signoff review between company and Customer for NPI products.</li><li>Works with company engineering to integrate customer application parameters into product and application specifications.</li><li>Creates application notes, training materials, or documentation to help customers understand how to use company products. Provides product application training.</li><li>Provides internal training to company product and FAE groups showing new process technologies that our customer base is utilizing or experimenting with for future development.</li><li>Assists customers with Test methodologies to test company products. Ensures company test methodologies are consistent with Customer’s requirements.</li><li>Provides onsite support during multiple NPI stages.&nbsp;</li><li>Ensured feedback is provided to design engineers.</li><li>Must understand the SMT processes, pick and place equipment, robotics, cable routing and general PCB processes and procedures.</li><li>Assess/collaborate with customer manufacturing teams during product design phase.</li><li>Troubleshoot technical issues that customers encounter with company products during trials and production.</li></ul> Requirements: <ul><li>BS or MS in Mechanical Engineering required, 6-10 years of experience – design/field.&nbsp;&nbsp;</li><li>Fluent in Mandarin, English will be an added advantage.&nbsp;</li><li>Experience with design reviews, tolerance analysis and root cause problem-solving.</li><li>Experience in PPAP and production startup.&nbsp;</li><li>Ability to assist the Quality group in understanding potential areas of concern and the ability to relay data back to the product design teams.</li><li>Knowledge of regulatory and compliance standards is related to interconnect.</li><li>Proficiency in Creo, Ansys, and test lab equipment.</li><li>Must be able to travel within South Asia mostly.</li></ul>

Responsibilities: <ul><li>Lead and manage daily production operations to ensure safety, quality, delivery, and cost targets are achieved.</li><li>Drive continuous improvement initiatives, including Lean Manufacturing, Six Sigma, and Kaizen activities.</li><li>Develop and implement production plans, schedules, and resource allocation to meet customer demand.</li><li>Ensure compliance with company standards, regulatory requirements, and environmental health &amp; safety (EHS) policies.</li><li>Foster a culture of teamwork, accountability, and high performance across production teams.</li><li>Monitor production KPIs (efficiency, scrap, downtime, OEE) and implement corrective actions where necessary.</li><li>Collaborate with cross-functional teams (Engineering, Quality, Supply Chain, Maintenance) to resolve issues and support operational excellence.</li><li>Lead, coach, and develop production supervisors, line leaders, and technicians to build strong leadership capability.</li><li>Support new product introductions (NPI) and transfer projects with minimal disruption to ongoing operations.</li><li>Manage production budgets, manpower planning, and cost optimization initiatives.</li></ul> Requirements: <ul><li>Bachelor’s Degree in Engineering, Manufacturing, or related field.</li><li>Minimum 8–10 years of manufacturing experience, with at least 5 years in a leadership/managerial role.</li><li>Strong background in Lean Manufacturing, Continuous Improvement, and EHS compliance.</li><li>Experience in high-volume manufacturing (preferably cable, electronics, or related industries).</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Proficiency in English; Mandarin is an added advantage.</li></ul>

Responsibilities: <ul><li>Preparation and recommendation of product application documentation such as bills of materials and installation instruction.</li><li>Provide technical application advice to customers and internal sales team.</li><li>Application engineering / customization of existing products to meet customers’ requirements.</li><li>Customer support during introduction and installation of new and existing products on site / at customers’ facilities</li><li>Product demonstration, training, and presentation; this will require jointing skills to be able to install Cable accessories products for High Voltage applications up to 245kV.</li><li>Liaise with Technical Services and Engineering as part of the new product development process providing ideas and customer/application requirements.</li><li>Provide technical input into the tendering process.</li><li>Train the customers on new and existing products.</li><li>Travel domestic/international as required to provide product training and demonstration + customer visits</li><li>Advise and communicate competitive market information and benchmarking from a field perspective (products, services, issues, opportunities</li></ul> Requirements: <ul><li>Qualified cable jointer up to 245kV cable accessories applications</li><li>Engineering background in electrical is preferred</li><li>10+ years of cable accessories installation / application experience.</li><li>Would have served a craft apprenticeship within the electrical engineering field and would be qualified to Degree or HND level in Electrical Engineering, or trade qualified cable jointer</li><li>Ideally would have experience of working within the Power Utility or Cable/accessory industry.&nbsp;</li><li>Highly practical in nature with good hand skills with an aptitude for problem solving.</li><li>Computer literacy and hold a valid driving license.</li></ul>

Responsibilities: <ul><li>Implement quality planning and controls for prototype/sample builds; manage build documentation.</li><li>Conduct Measurement System Analysis (MSA) for inspection systems and gauges.</li><li>Analyze samples and quality issues during development; drive corrective actions.</li><li>Ensure design verification and product qualification testing prior to project Gate 5.</li><li>Perform Process Capability Studies to support Final Tool Approval (FTAR) using CTAR methodology.</li><li>Establish and maintain quality controls and documentation for production environments.</li><li>Monitor process capability and oversee corrective actions as needed.</li><li>Approve measurement and cosmetic inspection criteria.</li><li>Support internal and external audits, including customer quality system audits.</li></ul> Requirements: <ul><li>Bachelor’s degree in Electrical, Mechanical Engineering, or related field.</li><li>10+ years of experience in quality control, preferably in cable assemblies, connectors, sockets, or similar industries.</li><li>Strong leadership capability and experience in managing people leaders across cultures.</li><li>Strong communicator with excellent written and verbal English skills.</li><li>Able to communicate effectively across all levels of the organization.</li><li>Trainer of quality tools and methodologies, with experience delivering workshops or coaching teams.</li><li>Deep understanding of ISO 9001, SPC, FMEA, MSA, and 7 QC tools.</li><li>Proficient in Statistical Process Control and Design of Experiments (DOE).</li><li>Demonstrated knowledge and experience with APQP methodology and requirements.</li><li>Familiarity with Model-Based Dimensioning (MBD) and GD&amp;T standards.</li><li>Expertise in EIA-364 test procedures.</li><li>Certified Internal/External Auditor; Six Sigma Black Belt preferred.</li><li>Skilled in quality software tools such as Minitab or JMP.</li><li>Strong organizational skills, strategic planning ability, and customer focus.</li><li>Proven ability to build effective cross-functional relationships and drive results.</li></ul>

Responsibilities: <ul><li>Focal point of all supply chain initiatives associated with NPD for assigned product lines.</li><li>Develop &amp; implement all integrated supply chain activities for New Product Introduction.&nbsp;</li><li>Fully understand new project background information, including project footprint plan, project commercial information in terms of sample/ramp up/MP schedule and cost target, BOM components technical requirement and etc.&nbsp;</li><li>Develop strategic vision for supply base at conception phase of new products.</li><li>Improve time to market including quotation and sampling activities, driving material standardization,&nbsp;</li><li>Arrange RFQ, analyze and organize SSR meeting to award business based on cost, lead time, core competency, and location.</li><li>Ensure vendor quoted costs meet BOM cost Landing Zone targets. Work with commodity management team and should cost team to achieve the target.</li><li>Design first-time-right supply chains for new products / platforms during development phase</li><li>Promote Dual Source and Localization in new project phase.&nbsp;</li><li>Work with commodity management to leverage supplier capabilities and improve collaboration among company and supply base</li><li>Improve overall service from Procurement to Internal customer e.g. project managers and project core team members.&nbsp;</li><li>Provide strong support for company manufacturing plant(s) for NPI.&nbsp;</li><li>Holds Voice of Customer Sessions with internal customers and utilizes feedback to improve team performance and supply base service.&nbsp;</li><li>Complete special projects as directed by regional or global management.</li></ul> Requirements: <ul><li>6+ years’ experience in NPD Sourcing or project management role.</li><li>Proven Experience in New Product Introduction as a sourcing analyst in a global company is preferred</li><li>Experience in sourcing mechanical components such as stamping, molding, diecasting, machining, and electronics components such as PCB, PCBA, cable. Technical understanding of these commodities is required.</li><li>Education: Bachelor level degree in Business, Supply Chain, Sourcing/ Procurement or related field. Advanced degree a plus.</li><li>Strong communication skills both written and verbal English.</li><li>Self-motivated individual with a positive attitude, able to work well with international teams and individuals.</li><li>Strong analytical skills, comprehensive and logic thinking.&nbsp;</li><li>Demonstrated negotiation skills.</li><li>Proficient in MS office suite; advanced Excel, Power point.</li><li>Lean PD experience is a plus.</li><li>Previous SAP experience or training a plus.</li></ul>

Responsiblities: <ul><li>Design Quality Assurance: Organize and facilitate Design Reviews (DR) and DFMEA sessions to ensure robust product design and risk mitigation.</li><li>Prototype &amp; Sample Build Quality: Implement quality planning and controls for prototype/sample builds, including documentation and build record management.</li><li>Measurement System Validation: Conduct Measurement System Analysis (MSA) for inspection systems and gages used in the project.</li><li>Development Stage Quality Oversight: Analyze samples, address quality issues, and drive improvement actions during product development.</li><li>Verification &amp; Qualification: Lead design verification activities prior to design freeze and manage product qualification testing before Gate 5.</li><li>Tool &amp; Process Validation: Perform process capability studies and support Final Tool Approval (FTAR) using Comprehensive Tool Approval Reports (CTAR).</li><li>Production Quality Control: Establish and maintain quality controls and documentation for the production shop floor.</li><li>Ongoing Quality Monitoring: Monitor process capability and manage corrective actions to ensure sustained quality performance.</li><li>Inspection Review: Review and approve measurement and cosmetic inspection results to ensure compliance with specifications.</li><li>Audit Support: Provide support during customer and internal/external quality system audits.</li><li>Lead the development and implementation of Advanced Quality Planning (AQP) tools and methodologies within cross-functional product development teams.</li><li>Manage and mitigate project risks, ensuring customer requirements are clearly understood and integrated from the outset.</li><li>Conduct design and process audits for NPI projects, ensuring compliance with internal and external standards.</li><li>Collaborate closely with manufacturing sites to ensure seamless transition from design to production, including training facilitation and sharing of best practices and lessons learned.</li><li>Support customer complaint investigations during NPI, including documentation collection, in-process record review, and postmortem analysis.</li><li>Ensure effective deployment of control plans and support supplier development and management to meet quality expectations for NPI shipments.</li></ul> Requirements: <ul><li>Bachelor’s degree or higher in Electrical, Mechanical Engineering, or a related field.</li><li>Min 4 years experience in advanced quality</li><li>Proven quality control experience in cable assemblies, connectors, sockets, or related industries.</li><li>Strong understanding of ISO 9001 and APQP procedures.</li><li>Familiarity with EIA-364 test methods and internal/external auditing practices.</li><li>Knowledge of Model-Based Definition (MBD) and GD&amp;T requirements.</li><li>Proficient in Root Cause Analysis (8D, Fishbone, 5 Whys).</li><li>Skilled in Risk Management (DFMEA/PFMEA), Process Capability (Cp, Cpk, Pp, Ppk), and Tolerance Stack-Up Analysis.</li><li>Experienced in Design of Experiments (DOE) and Six Sigma methodologies (Black Belt preferred).</li><li>Competent in data analytics and visualization tools (Power BI, Tableau, Python/R).</li><li>Skilled in statistical software such as Minitab and JMP.</li><li>Strong organizational and strategic planning abilities.</li><li>Effective communicator with excellent written and verbal English skills.</li><li>Ability to mentor junior engineers and lead cross-functional teams.</li><li>Demonstrated capability in change management and driving continuous improvement.</li><li>Strong interpersonal skills for conflict resolution and stakeholder negotiation.</li><li>Committed to delivering high-quality solutions aligned with customer expectations and business strategy.</li></ul>

Responsibilities: <ul><li>Core Network Operations: Manage and monitor the day-to-day operations of the core network elements, including MSC (Mobile Switching Center), GGSN/SGSN, EPC (Evolved Packet Core), and IMS (IP Multimedia Subsystem), to ensure high availability and quality of service.</li><li>Performance Optimization: Regularly assess and optimize network performance. Work with network engineers to analyze key performance indicators (KPIs) and implement improvements to enhance network reliability and efficiency.</li><li>Troubleshooting &amp; Incident Management: Lead the troubleshooting of core network issues, coordinating with technical teams to resolve incidents quickly and minimize service disruption.</li><li>Capacity Planning: Monitor and analyze traffic patterns to ensure that core network capacity meets current and projected demands.&nbsp;</li><li>Propose and implement capacity expansion plans as needed.</li><li>Vendor Coordination: Coordinate with external vendors for the maintenance, upgrades, and support of core network equipment.&nbsp;</li><li>Ensure that vendor service level agreements (SLAs) are met and that any issues are escalated and resolved efficiently.</li><li>Project Implementation: Support the implementation of network projects, including network upgrades, technology rollouts (e.g., 4G/5G), and new service introductions. Collaborate with project managers and other stakeholders to ensure successful project delivery.</li><li>Network Security &amp; Compliance: Ensure compliance with security protocols and regulatory standards, safeguarding the core network against cyber threats and maintaining data integrity.</li><li>Reporting &amp; Documentation: Maintain accurate documentation of core network architecture, configurations, and changes. Prepare regular reports on network performance, incidents, and capacity planning.</li><li>Continuous Improvement: Identify and recommend new technologies, tools, and practices to enhance core network operations and stay current with industry standards.</li></ul> Requirements: <ul><li>Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Science, or a related field.</li><li>Professional certifications such as CCNA, CCNP, or certifications specific to mobile core network technologies.</li><li>8+ years of experience in telecommunications, with a focus on core network management in a mobile operator setting.</li><li>Proven experience with troubleshooting and incident resolution within mobile core networks.</li><li>Experience with 5G core network components and technologies.</li><li>Project management experience or certifications (e.g., PMP, …).</li><li>In-depth knowledge of core network architecture and protocols, including GSM, UMTS, LTE, IMS, and EPC.</li><li>Strong understanding of core network protocols such as SIP, Diameter, GTP, and IP routing.</li><li>Familiarity with network monitoring and management tools.</li><li>Knowledge of network security and compliance regulations.</li><li>Good communication and teamwork skills, with the ability to work across multiple teams and coordinate with vendors.</li><li>Strong organizational and project management skills, with the ability to prioritize tasks effectively.</li><li>Strong analytical and problem-solving skills for rapid issue resolutions.</li><li>Attention to detail with a proactive approach to identifying and addressing network issues.</li><li>Ability to work well in a fast-paced, dynamic environment.</li><li>Strong sense of responsibility and commitment to service quality.</li></ul>

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20 cable routing Jobs found

Failure Analysis Engineer

Consulting Engineer - Collaboration

Consulting Engineer - Routing, Switching, SDWAN

Customer Process Engineer(Mandarin Speaker)

Production Manager

Field Application Engg (FAE)

Senior Manager-Advanced Quality Engineering

Strategic Sourcing Analyst III

Senior Engineer-Advance Quality

Core Operations Manager

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20 cable routing Jobs found

Failure Analysis Engineer

Consulting Engineer - Collaboration

Consulting Engineer - Routing, Switching, SDWAN

Customer Process Engineer(Mandarin Speaker)

Production Manager

Field Application Engg (FAE)

Senior Manager-Advanced Quality Engineering

Strategic Sourcing Analyst III

Senior Engineer-Advance Quality

Core Operations Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.