Regional Employee Relations Manager

Senior DevOps Engineer

Consulting Principal AWS Cloud Engineer

Staff Software Engineer - Fullstack

Responsibilities: <ul><li>Lead and manage employee relations activities within the IMEA region, ensuring timely and fair case resolution in alignment with global ER policies and practices.</li><li>Provide direct ER leadership over the India business in particular, as the largest business in the region.</li><li>Support labor/industrial relations strategy across the region, including union engagement, worker committee processes, and required consultation protocols under local law.</li><li>Serve as the primary escalation point for complex and high-risk ER cases, partnering with Legal and other stakeholders as needed.</li><li>Directly manage ER case intake, investigation, resolution, and closure, ensuring a consistent, professional colleague experience across the region.</li><li>Partner with regional Business-Facing HR teams to deliver hybrid ER support where needed, especially in countries with minimal headcount or unique legal complexity.</li><li>Provide day-to-day direction and mentorship to regional ER Advisors, ensuring professional service delivery, skill development, and workload balance.</li><li>Monitor case trends, emerging risks, and workforce issues, delivering actionable insights and recommendations to regional and global leadership.</li><li>Execute the Employee Relations annual governance cycle within the region, including quarterly campaign delivery, stakeholder reporting, and process audits.</li><li>Ensure full adoption of ER case management protocols in ServiceNow, including accurate logging, escalation, documentation, and timely case closure.</li><li>Deliver coaching and education to site leaders on performance management, conflict resolution, workplace expectations, and policy application.</li><li>Collaborate on global ER projects and initiatives, bringing IMEA-specific insights to shape global practices, policies, and processes.</li><li>Support leaders to foster a fair, consistent, and compliant employee experience aligned with our client People Plan.</li></ul> Requirements: <ul><li>Education: Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred.</li></ul> Experience: <ul><li>7+ years of experience in employee relations or HR, including regional or global support experience.</li><li>5+ years of employee relations or HR experience in India</li><li>3+ years managing complex employee relations cases required.</li><li>Experience working in a centralized Employee Relations delivery model preferred.</li></ul> Skills:&nbsp; <ul><li>Strong leadership and delegation skills, excellent problem-solving and conflict resolution skills, team leadership experience, and expertise in handling escalated cases and performance improvement processes.</li><li>Proficiency in English and Marathi required; additional languages based on region are a plus (e.g., Arabic, Hindi, French).</li></ul>

Responsibilities: Cloud Infrastructure Design and Deployment: <ul><li>Architect, design, and implement scalable, reliable, and secure solutions on GCP.</li><li>Deploy and manage GCP services in both development and production environments, ensuring seamless integration with existing infrastructure.</li><li>Implement and manage core services such as BigQuery, Datafusion, Cloud Composer (Airflow), Cloud Storage, Data Fusion, Compute Engine, App Engine, Cloud Functions and more.</li></ul> Infrastructure as Code (IaC) and Automation: <ul><li>Develop and maintain infrastructure as code using Terraform or CLI scripts to automate provisioning and configuration of GCP resources.</li><li>Establish and document best practices for IaC to ensure consistent and efficient deployments across environments.</li></ul> DevOps and CI/CD Pipeline Development: <ul><li>Create and manage DevOps pipelines for automated build, test, and release management, integrating with tools such as Jenkins, GitLab CI/CD, or equivalent.</li><li>Work with development and operations teams to optimize deployment workflows, manage application dependencies, and improve delivery speed.</li></ul> Security and IAM Management: <ul><li>Handle user and service account management in Google Cloud IAM.</li><li>Set up and manage Secrets Manager and Cloud Key Management for secure storage of credentials and sensitive information.</li><li>Implement network and data security best practices to ensure compliance and security of cloud resources.</li></ul> Performance Monitoring and Optimization: <ul><li>Monitoring &amp; Security: Set up observability tools like Prometheus, Grafana, and integrate security tools (e.g., SonarQube, Trivy).</li><li>Networking &amp; Storage: Configure DNS, networking, and persistent storage solutions in Kubernetes.</li><li>Set up monitoring and logging (e.g., Cloud Monitoring, Cloud Logging, Error Reporting) to ensure systems perform optimally.</li><li>Troubleshoot and resolve issues related to cloud services and infrastructure as they arise.</li></ul> Workflow Orchestration: <ul><li>Orchestrate complex workflows using Argo Workflow Engine.</li><li>Containerization: Work extensively with Docker for containerization and image management.</li><li>Optimization: Troubleshoot and optimize containerized applications for performance and security.</li></ul> Requirements:﻿ <ul><li>Bachelors or masters degree in computer science, Information Technology, or a similar field</li><li>Must have 10 + years of extensive experience in designing, implementing, and maintaining applications on GCP and OpenShift</li><li>Comprehensive expertise in GCP services such as GKE, Cloudrun, Functions, Cloud SQL, Firestore, Firebase, Apigee, GCP App Engine, Gemini Code Assist, Vertex AI, Spanner, Memorystore, Service Mesh, and Cloud Monitoring</li><li>Solid understanding of cloud security best practices and experience in implementing security controls in GCP</li><li>Thorough understanding of cloud architecture principles and best practices</li><li>Experience with automation and configuration management tools like Terraform and a sound understanding of DevOps principles</li><li>Proven leadership skills and the ability to mentor and guide a technical team</li></ul>

Responsibilities: <ul><li>Demonstrated ability to drive cultural change and advocate for cloud transformation Key Responsibilities Cloud Strategy &amp; Leadership&nbsp;</li><li>Develop and implement a comprehensive AWS cloud strategy, ensuring alignment with business and technology goals.&nbsp;</li><li>Provide technical leadership and advocacy, championing cloud-native best practices and innovation.&nbsp;</li><li>Lead and drive architectural decisions, ensuring scalability, security, and operational efficiency.</li><li>Cloud Architecture &amp; Design&nbsp;</li><li>Architect secure, scalable, and highly available AWS cloud environments.&nbsp;</li><li>Develop and maintain enterprise-wide cloud blueprints, patterns, and frameworks to drive consistency.&nbsp;</li><li>Research and integrate emerging cloud technologies to foster continuous innovation. Infrastructure as Code &amp; Automation&nbsp;</li><li>Lead adoption and implementation of Infrastructure as Code (IaC) using Terraform, AWS CloudFormation, and Helm.&nbsp;</li><li>Design and optimize CI/CD pipelines to streamline cloud deployments and operations.&nbsp;</li><li>Implement self-healing and automated failover mechanisms to enhance resilience and reliability.</li><li>Kubernetes &amp; Cloud-Native Technologies&nbsp;</li><li>Manage and optimize Kubernetes clusters (EKS, Helm, IAM) for scalability and security.&nbsp;</li><li>Define and enforce best practices for containerized applications and orchestration.&nbsp;</li><li>Improve Kubernetes networking, ingress, and observability solutions to enhance performance. Security &amp; Compliance&nbsp;</li><li>Establish and enforce security best practices for AWS environments, including IAM, WAF, Secret Manager, and encryption.&nbsp;</li><li>Implement zero-trust security models and secure multi-account AWS environments.&nbsp;</li><li>Conduct security audits, incident response, and ensure compliance with industry standards. Monitoring, Logging &amp; Reliability Engineering.</li><li>Deploy and manage monitoring tools (DataDog, Splunk, CloudWatch, Coralogix) to ensure visibility and observability.&nbsp;</li><li>Implement SRE principles to enhance system uptime, reliability, and efficiency.&nbsp;</li><li>Conduct post-mortem analysis and drive continuous improvements in cloud performance. Collaboration &amp; Thought Leadership&nbsp;</li><li>Work closely with software developers, system engineers, and security teams to design and implement cloud solutions.&nbsp;</li><li>Provide mentorship, training, and technical leadership to engineering teams.&nbsp;</li></ul> Requirements: <ul><li>10+ years of experience in IT, with at least 5+ years in AWS cloud engineering and architecture.</li><li>Deep understanding of AWS services, including EC2, EKS, RDS, S3, Lambda, VPC, IAM, Transit Gateway, and CloudFormation.&nbsp;</li><li>Expertise in Kubernetes (EKS, Helm, Daemon Sets, StatefulSets, Karpenter, external-dns, aws-cni).&nbsp;</li><li>Strong experience with Terraform, CloudFormation, and automation scripting (Bash, Python, PowerShell).&nbsp;</li><li>Hands-on experience managing CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps).&nbsp;</li><li>Proficiency in monitoring and logging tools (DataDog, Splunk, Coralogix, CloudWatch).&nbsp;</li><li>Strong networking and security knowledge (DNS, VPC, NAT, Security Groups, IAM).&nbsp;</li><li>Experience designing and developing scalable, production-grade software tools and automation scripts using Python. Preferred Certifications&nbsp;</li><li>AWS Certified Solutions Architect – Professional (or equivalent).&nbsp;</li><li>Additional certifications in Kubernetes (CKA), AWS Security, or DevOps are a plus. Leadership &amp; Soft Skills&nbsp;</li><li>Proven experience leading cloud architecture and strategy initiatives.&nbsp;</li><li>Ability to mentor and guide technical teams in a fast-paced, agile environment.&nbsp;</li><li>Strong problem-solving and troubleshooting skills in complex cloud environments.</li><li>Excellent communication skills with the ability to translate technical concepts for engineering, business, and executive stakeholders.&nbsp;</li></ul>

Responsibilities: Provide technical leadership and guidance to a team of software engineers, fostering a culture of collaboration, innovation, and continuous improvement. Demonstrate end-to-end ownership of features, projects, modules, and services that you and your team deliver in all phases of the software development lifecycle. Lead your team’s design and implementation of end-to-end solutions towards client-side applications using JavaScript, Node.js, React, GraphQL, and other relevant technologies. Lead architectural discussions and contribute to the overall technical direction of the client-side applications, advocating for best practices and innovative solutions. Optimize software performance, identifying and resolving bottlenecks via monitoring, logging, and metrics to enhance the user experience. Act as a strong advocate for clean, scalable, high-performing, secure, and reliable software services, in all areas, including coding, documentation, automation, etc. Identify and implement critical non-functional requirements (Availability, Security, Performance, Scalability, and Observability), and improve automated test strategies, build and deploy processes to enable speedy and reliable continuous integration. Collaborate with other development teams to ensure seamless integration and deployment of client-side applications, automating and enhancing build, test, and deployment processes. Communicate effectively with all technical and non-technical partners and stakeholders (Architecture, Developer Experience, Product, Design, Analytics, Legal, Marketing, etc.) as well as within your team to ensure shared understanding around the new products and features under consideration. Conduct formal and informal code reviews, providing constructive feedback to team members to ensure code quality and adherence to clean and scalable coding principles. Mentor and guide junior engineers, fostering their professional growth and promoting a collaborative and knowledge-sharing environment. Stay up-to-date with the latest industry standards, tools, and technologies related to client-side development, observability, and DevOps practices, and drive their adoption within the team. Participate in program planning, influencing the product and technology roadmap and driving outcomes. Requirements: 6+ years of professional experience in software development, with a strong emphasis on the development of large-scale and performant Web applications. High proficiency in JavaScript, Node.js, React, GraphQL, or similar frameworks and libraries.  Solid understanding of the possibilities and limitations of the modern web across all device types and form factors  Experience in building responsive, accessible, and mobile-friendly user interfaces  Strong attention to detail, as well as a passion for delivering high-quality software solutions and compelling customer experiences Strong problem-solving skills, possessing the ability to work independently or collaboratively to analyze and address complex technical challenges  Ability to mentor and up level team members  Excellent communication skills with the ability to collaborate effectively with cross-functional teams and those in non-technical roles, such as marketing, finance, and legal Experience with modern software development practices, version control systems, and agile methodologies 

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Regional Employee Relations Manager

Senior DevOps Engineer

Consulting Principal AWS Cloud Engineer

Staff Software Engineer - Fullstack

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Regional Employee Relations Manager

Senior DevOps Engineer

Consulting Principal AWS Cloud Engineer

Staff Software Engineer - Fullstack

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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