Test Infrastructure Platform Lead (MTest)

M365 Lead Workplace Services

MFG & Process DVL Engineer I

Territory Sales Executive

ServiceNow Developer

Revit / BIM Coordinator — Mechanical Services

CEO Executive Assistant

Strategic Accounts Manager

AVP, Channel Marketing

Senior Field Application Engineer (Sr. FAE)

Responsibilities: People Leadership &amp; Team Management: <ul><li>Lead, mentor, and manage a team of approximately 20 team members across Environment Management, Support, and Development functions.</li><li>Drive team performance, engagement, capability development, and succession planning.</li><li>Manage resource planning, workload allocation, and prioritization across multiple initiatives.</li><li>Foster strong collaboration between environment, support, testing, infrastructure, and application delivery teams.</li><li>Establish a culture of accountability, continuous improvement, and service excellence.</li></ul> Environment Services Delivery: <ul><li>Lead and oversee end-to-end test environment delivery and management activities.</li><li>Ensure environments are delivered consistently, securely, and within agreed timelines.</li><li>Drive environment planning, provisioning, configuration, maintenance, and operational readiness.</li><li>Manage competing environment demands across projects, testing cycles, and releases.</li><li>Ensure environment availability and performance to support SIT, UAT, Regression, Performance Testing, and Mock Execution activities.</li></ul> Infrastructure &amp; Technical Oversight: <ul><li>Provide leadership and oversight across:</li></ul> Infrastructure Platforms: <ul><li>Windows Server</li><li>Linux Server</li></ul> Database Platforms: <ul><li>Microsoft SQL Server</li><li>Oracle Database</li></ul> Middleware Platforms: <ul><li>Apache Web Server</li><li>JBoss EAP</li><li>Oracle WebLogic</li></ul> Integration &amp; File Transfer Services: <ul><li>SFTP Services</li><li>IBM MQ issue coordination and triaging</li><li>IBM Sterling Connect: Direct</li></ul> Network &amp; Connectivity Management: <ul><li>Firewall and network access requests</li><li>DNS and connectivity coordination</li><li>Infrastructure dependencies and environment access management</li><li>While hands-on technical expertise is important, the primary focus is leading delivery, governance, support operations, and cross-functional coordination.</li></ul> Support &amp; Service Management: <ul><li>Lead environment and operational support services.</li><li>Oversee incident, problem, and service request management processes.</li><li>Drive root cause analysis and service improvement initiatives.</li><li>Manage escalations and ensure timely resolution of critical issues.</li><li>Monitor service performance, KPIs, SLAs, and operational metrics.</li><li>Ensure support processes and operational controls are consistently followed.</li></ul> Governance &amp; Stakeholder Management: <ul><li>Act as the primary point of accountability for environment governance and service delivery.</li><li>Coordinate activities across Development, Testing, Infrastructure, Security, Database, Middleware, and Business teams.</li><li>Facilitate environment allocation, conflict resolution, prioritization, and risk management.</li><li>Provide regular reporting, updates, and recommendations to management and stakeholders.</li><li>Drive planning and coordination for project releases, environment readiness, and deployment activities.</li></ul> Environment Operations &amp; Continuous Improvement?: <ul><li>Lead environment monitoring, health checks, and operational reviews.</li><li>Coordinate data refresh, migration, restoration, and test data management activities.</li><li>Govern maintenance schedules, outage planning, and stakeholder communications.</li><li>Drive automation, process optimization, and operational excellence initiatives.</li><li>Support Disaster Recovery (DR) planning and execution activities.</li></ul> Requirements: <ul><li>8-12 years of overall IT experience.</li><li>Minimum 5 years of people management experience.</li><li>Proven experience managing teams of approximately 15-20+ resources.</li><li>Experience leading both Development and Support/Operations teams.</li><li>Experience managing environment services in a large enterprise environment.</li><li>Leadership &amp; Service Management</li><li>People management</li><li>Team performance management</li><li>Service delivery management</li><li>Incident and problem management</li><li>Operational governance</li><li>Stakeholder management</li><li>Resource planning and prioritization</li><li>Escalation management</li></ul>

Responsibilities: Technical Leadership &amp; Ownership: <ul><li>Act as the technical lead for Microsoft 365, Exchange, and Workplace Infrastructure services.</li><li>Provide technical guidance, mentoring, and knowledge transfer to L2 and L3 engineers.</li><li>Own platform health, availability, capacity planning, and lifecycle management.</li><li>Drive architecture reviews, technical standards, and best practices across workplace technologies.</li><li>Lead continuous service improvement initiatives to enhance operational efficiency and user experience.</li></ul> Platform Administration &amp; Support: <ul><li>Manage and support Microsoft Exchange environments, including:&nbsp;</li><li>Exchange On-Premises</li><li>Exchange Hybrid</li><li>Exchange Online</li><li>Administer and support Microsoft 365 collaboration services.</li><li>Manage and support VMware Horizon VDI infrastructure, including performance tuning, troubleshooting, and capacity management.</li><li>Oversee endpoint management platforms, ensuring device compliance, patch management, and security baseline adherence.</li><li>Provide Level 3 support for critical incidents, complex technical issues, and escalations.</li><li>Perform root cause analysis and implement preventive measures.</li></ul> Unified Communications &amp; Workplace Services: <ul><li>Support and troubleshoot Microsoft Teams voice, video, and collaboration services.</li><li>Work closely with network and voice teams to resolve communication-related issues.</li><li>Ensure a seamless and secure end-user collaboration experience.</li></ul> Security &amp; Compliance: <ul><li>Administer and support enterprise security and mobility solutions including:&nbsp;</li><li>BlackBerry MDM</li><li>Multi-Factor Authentication (MFA)</li><li>Mobile Threat Defense (MTD)</li><li>Trend Micro</li><li>Enterprise Vault</li><li>Ensure compliance with enterprise security standards, policies, and regulatory requirements.</li><li>Manage privileged administrative access through secure IT Admin LAN and Production VDI environments.</li><li>Enforce governance, audit, and privileged access management controls.</li></ul> Automation &amp; Optimization: <ul><li>Develop and maintain PowerShell scripts for automation and operational efficiency.</li><li>Identify opportunities for process automation and proactive monitoring.</li><li>Drive system optimization and reliability improvement initiatives.</li></ul> Incident &amp; Service Management: <ul><li>Lead Major Incident Management (MIM) activities related to workplace services.</li><li>Perform advanced troubleshooting across M365, Exchange, VDI, endpoint, and collaboration platforms.</li><li>Partner with Service Desk and infrastructure teams to ensure timely resolution of incidents and service requests.</li><li>Participate in after-hours support and critical incident escalations when required.</li></ul> Stakeholder Engagement: <ul><li>Collaborate with Infrastructure, Security, Network, and Application teams.</li><li>Act as the technical escalation point for business-critical workplace services.</li><li>Provide technical reports, recommendations, and service improvement plans to management.</li></ul> Requirements: <ul><li>8-12 years of hands-on experience in enterprise workplace infrastructure support and administration.</li><li>Proven experience acting as a Technical Lead, Senior Engineer, or SME within a large enterprise environment.</li><li>Microsoft Exchange (On-Premises, Hybrid, and Exchange Online)</li><li>Microsoft 365 collaboration ecosystem</li><li>VMware Horizon VDI administration and support (mandatory requirement)</li><li>Endpoint management platforms</li><li>Microsoft Teams and Unified Communications support</li><li>PowerShell scripting and automation</li><li>Strong troubleshooting and root cause analysis skills.</li><li>Experience leading major incident management and technical escalations.</li><li>Strong stakeholder management and communication skills.</li><li>Ability to mentor engineers and drive technical best practices.</li></ul>

Responsibilities: <ul><li>Interact with stakeholders regarding tasks, requirements, and clarifications.</li><li>Estimate the work received from stakeholders and align deliverables with the committed timelines.</li><li>Prepare 3D models and 2D drawings in accordance with our client standards.</li><li>Handle basic stamping design and stamping process related activities.</li><li>Demonstrate a proactive approach and apply lateral thinking to solve problems and improve processes.</li><li>Manage work hours and maintain accurate records of tasks and deliverables.</li></ul> Requirements: <ul><li>2 to 4 years of relevant experience.</li><li>Proficient with CAD software – 3D modelling, 2D drafting, and assembly.</li><li>Proficient with MS Office tools.</li><li>Knowledge of basic stamping design and stamping processes.</li><li>Basic knowledge in manufacturing processes.</li><li>Good communication skills for stakeholder interaction; proactive and capable of lateral thinking.</li></ul>

Responsibilities: <ul><li>Execute the strategy defined by the Strategic Account Executive across assigned regional customer locations and branches.</li><li>Develop and maintain strong relationships with local and regional distributors within the territory.</li><li>Coordinate closely with Enterprise Account Teams to ensure effective coverage of strategic and large enterprise accounts.</li><li>Support and engage key wholesale partners and their branch networks through training, business development, and activation initiatives.</li><li>Deliver product training and technical support across distributor branches and contractor networks.</li><li>Work directly with contractors as key influencers in the sales process, ensuring they are equipped to specify and promote our solutions.</li><li>Implement channel strategies to drive revenue growth and increase market share through distribution partners.</li><li>Negotiate and manage local agreements, pricing structures, and performance metrics with distributors.</li><li>Conduct regular business reviews with partners to track performance and identify growth opportunities.</li><li>Ensure strong alignment and communication between all stakeholders across the value chain.</li><li>Promote client full portfolio, including compressors, controls, electronics, monitoring solutions, and related technologies as part of a complete customer offering.</li><li>Maintain accurate sales activity, pipeline, and account information within Salesforce CRM.</li><li>Travel extensively within the assigned territory to support customers, distributors, and contractors.</li></ul> Requirements: <ul><li>Technical qualification, degree, HNC/HND, apprenticeship, or equivalent experience in Refrigeration, HVAC, Mechanical Engineering, Electrical Engineering, or a related discipline.</li><li>Minimum of 5 years experience in technical sales, application engineering, business development, or channel sales.</li><li>Strong technical understanding of HVAC/R systems, including compressors, controls, electronics, and related solutions.</li><li>Proven experience working with distributors, wholesalers, contractors, and installation partners.</li><li>Excellent communication, relationship-building, and stakeholder management skills.</li><li>Strong commercial acumen with the ability to influence and negotiate effectively.</li><li>Ability to work independently while collaborating effectively within a matrix organization.</li><li>Proficiency in Salesforce or equivalent CRM systems.</li><li>Full UK driving licence and willingness to travel extensively.</li></ul> Preferred Qualifications and Experience: <ul><li>Experience working with enterprise-level customers and complex account structures.</li><li>Previous experience within the HVAC/R, refrigeration, building services, or industrial solutions sectors.</li><li>Exposure to regional or national sales environments.</li><li>Understanding of contractor influence models and specification-driven sales processes.</li><li>Experience delivering technical product training and supporting channel partner development.</li></ul>

Responsibilities: <ul><li>Own end-to-end technical delivery of SAM Pro capabilities including enhancements, defect management, and platform optimization.</li><li>Configure, develop and maintain Service Now modules, including SAM Pro, HAM Pro, and CMDB, in alignment with business requirements.</li><li>Design and maintain integrations with SCCM, Intune, Active Directory, Cloud platforms, and procurement &amp; contract systems.</li><li>Support configuration and tuning of software normalization, reconciliation rules, and license models within SAM Pro.</li><li>Ensure integrity and quality of data across discovery, CMDB, and entitlement sources.</li><li>Develop automation for SAM use cases such as license harvesting, compliance tracking, and request fulfilment optimization.</li><li>Design and implement workflows, Flow Designer automation, business rules, client scripts, UI policies and notifications while following Service now best practices.</li><li>Maintain technical documentation, participate in platform upgrades and releases, and contribute to continuous improvement initiatives focused on platform stability, user experience and efficiency.</li></ul> Requirements: <ul><li>Bachelor’s degree in IT or Computer Science.</li><li>5+ years of total experience, with at least 3 years of hands-on Service Now development experience.</li><li>Experience working with ServiceNow SAM Pro modules including normalization, reconciliation, and content service, is preferred.</li><li>Hands on with JavaScript, ServiceNow scripting, CMDB data model and platform security concepts.</li><li>Experience with Flow Designer, Integration Hub, and REST/SOAP APIs.</li><li>Understanding of Software Asset Management Lifecycle with exposure to discovery tools, software normalization and software reconciliation concepts.</li><li>ServiceNow Certified System Administrator (CSA) is preferred.</li><li>ServiceNow SAM Implementation Specialist (CIS) certification is highly desirable.</li><li>Excellent communication and ability to work independently as an individual contributor and collaborate effectively with cross-functional teams.</li></ul>

Responsibilities:&nbsp; <ul><li>Own and manage the Mechanical Revit model throughout the entire project lifecycle.</li><li>Coordinate Mechanical, Electrical, Architectural, and Structural models to identify and resolve clashes.</li><li>Convert schematic designs into accurate, coordinated, and constructible 3D Revit models.</li><li>Lead and mentor a remote BIM/Revit modelling team, ensuring quality and timely project delivery.</li><li>Act as the client-facing representative, presenting design updates and coordinating technical solutions.</li></ul> Requirements:&nbsp; <ul><li>Strong proficiency in Autodesk Revit with experience in Mechanical Building Services (HVAC) modelling.</li><li>Solid understanding of BIM processes, MEP coordination, and construction workflows.</li><li>Proven experience coordinating multidisciplinary projects and resolving model clashes.</li><li>Experience leading or managing BIM/Revit teams, including remote or distributed teams.&nbsp;</li><li>Excellent communication and stakeholder management skills, with confidence in client-facing meetings and technical discussions.</li></ul>

Responsibilities: <ul><li>Organizes complex and specific travel plans, itineraries, and agendas; creates documents for meetings involving travel; </li><li>Manages an incredibly busy calendar of appointments; completes expense reports; writes and prepares correspondence that is occasionally confidential; and completes other administrative tasks for the CEO.&nbsp;</li><li>Organizes, plans, and makes sure the CEOs schedule is followed. Creates mutually beneficial opportunities for direct access to the CEOs time and office.</li><li>Communicates directly, and on behalf of the CEO, with Board members, staff, and others, on matters related to CEOs operational efforts.</li><li>Become the primary point of contact for all internal and external stakeholders on all issues involving the CEO, even those that are very private or important. </li><li>Establish priorities and choose the best course of action, recommendation, or response, using your judgment to take the CEOs style and organizational policy into account.</li><li>Set priorities for questions and requests while resolving problems; make decisions and suggestions to enable smooth daily interactions.</li><li>Researches, establishes goals and follows up on all issues and requests for information that are sent to the CEO, even those that are private or delicate. </li><li>Decides on a suitable course of action, referral, or response.</li><li>Provides the foundation for effective communication between the CEOs office and internal divisions; exemplifies leadership to keep senior management staffs credibility, trust, and support.</li><li>Maintains keeping the CEO well-informed of impending obligations and responsibilities and follows up accordingly. </li><li>This requires tight collaboration and effectiveness.</li><li>Establishes relationships that are essential to the organizations performance and oversees a range of special projects for the CEO, some of which may have an influence on the organization.</li><li>Completes crucial projects with a hands-on approach, including drafting acknowledgment letters, personal correspondence, and other duties that help the CEO operate the business efficiently.</li><li>Coordinating internal resources with outside providers will ensure seamless project execution.</li><li>Utilize risk management techniques to reduce project risks.</li><li>Maintain communication with the client and any additional relevant parties.</li><li>Establishing and ensuring the execution of efficient project communication plans.</li><li>Maintain track of customer satisfaction during the projects transition.</li><li>Prioritizes various requests; takes prompt, proactive action; and follows through on tasks until they are successfully completed, frequently under deadlines.</li><li>Serves as the CEO’s administrative liaison.</li><li>Assists board members with making necessary arrangements for travel.</li><li>Provide hospitality to all guests and help to create a welcoming environment.</li><li>Ensures that the CEOs profile is maintained consistently and responds to inquiries about the CEO and the organization.</li></ul> Requirements: <ul><li>Bachelor’s degree or equivalent experience.</li><li>5-10 years of experience assisting C-level executives</li><li>Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials.</li><li>A high level of professionalism is required while interacting with various groups of people, such as board members, senior executives, employees, community leaders, funders, and sponsored partners.</li><li>Make appropriate, informed decisions regarding priorities and available time.</li><li>Excellent organizational and time-management skills</li><li>Strong communication skills, both written and verbal</li><li>Ability to work independently and manage competing priorities with little or no guidance.</li><li>Able to handle sensitive material with the utmost integrity and discretion.</li></ul>

Responsibilities: Establish, Own, Execute continuously develop an agreed, sponsored commercial Account Plan that can meet the targets set across: <ul><li>Sales, Orders, Pipeline</li><li>Sales Product Mix</li><li>Margin/Profitability</li><li>Contacts across key functions and levels</li><li>Identify &amp; build positive relations with all account decision makers &amp; influencers who impact current or future business</li><li>Understand in-depth &amp; be able to articulate the client buying process</li><li>Identify, engage, secure revenue opportunities within assigned Account(s)</li><li>Understand &amp; Capture clients challenges &amp; requirements and resolve with reference to portfolio</li><li>Oversee and align the commercial and engineering response to tenders to client requirements</li><li>Finalize commercial process and secure purchase orders and framework agreements</li><li>Oversee effective handover to post order project management, product services &amp; customer support teams</li><li>Maintain oversight to all commercial related engagements for customer success/satisfaction and our performance as vendor</li><li>Knowledgeable on clients business, commercial condition, structure, strategy, operations and challenges. Be able to articulate this in terms of opportunity, growth, risk with respect to business</li><li>Be an effective advocate and communicator of the benefits in supporting your assigned accounts, within organization</li><li>Know and report your account numbers. Be continuously aware of targets and current business levels within the account for both year to date and forecast for order intake &amp; revenue information.</li><li>Responsible for reporting the narrative &amp; the numbers</li><li>Collaborate effectively with other sales and stakeholders at function, country, region and global level. To both gain and provide support so others can function and meet their responsibilities to the account</li><li>Provide all internal stakeholder and functional departments the account specific guidance and insights required so that they can execute their role and add value to the client</li><li>Build a multi-lane bridge between and the client organization. This may include R&amp;D, Product Managers, BU Engineers, BDM, Marketing, PMO, Services, Sales Operations &amp; Order Management, Supply Chain, Leadership &amp; Executive Management</li><li>Request &amp; Support marketing campaigns (ABM) &amp; activity that can grow to Client relations and business</li></ul> Requirements: <ul><li>Bachelor’s Degree or Higher Diploma in Science or Engineering or equivalent Data Centre industry experience</li><li>Relevant experience in the Data Centre business is required</li><li>Demonstrated ability to inspire and coordinate others as the position requires entrepreneurial spirit, high degree of customer affinity and a very strong to influence others</li><li>Demonstrable knowledge of Data Centre design and operations, a technical and engineering presence is preferred</li><li>Able to relate well as a peer to Leaders of target customers</li><li>Knowledgeable on how to identify and implement new tools and processes</li><li>A well rounded professional who knows When to support, When to lead, When to Listen and When to Direct</li></ul>

Responsibilities: <ul><li>Liaise with clients and peers within Performance Marketing to deliver complex channel requests &amp; problem-solving (e.g., new clients, new offers/products, escalated requests related to timeline or complexity).</li><li>Drive the re-imagination of channel execution, transforming to become more flexible, and agile, and deliver expedited cross-channel campaign solutions for all portfolios.</li><li>Scrum Master of Pod; runs stand-ups, assigns workload, trains Pod members on portfolio nuances, and ensures completion of all work.</li><li>Manage , train &amp; mentor/coach team members to ensure competency in multi-channel execution, career growth pathing and enhance performance.</li><li>Act as subject matter expert for advanced email skillsets (e.g., data, execution processes, platforms, suppliers/agencies).</li><li>Manage project initiatives as assigned (e.g., temporary resources, supplier/agency reviews, platform upgrades, client initiatives, cross-channel strategy).</li><li>Manage file selection and segmentation of channel marketing campaigns and facilitate accurate execution of “file only” requests.</li><li>Collaborate with client marketers on optimal design, creative, and segmentation to drive email touchpoints, assisting clients with the agency creative process and legal approval.</li><li>Work within designated email platforms to build and launch email marketing campaigns, adopting AI features to streamline build processes and improve campaign effectiveness.</li><li>Audits high complexity and/or flagged campaigns, including approving campaign requirements.</li><li>Shares campaign performance metrics back to client teams and account managers for continuous campaign improvement.</li><li>Investigate, develop, and champion pilot strategies for next-generation channel optimization.</li><li>Ensure all campaigns meet required campaign documentation requirements.</li><li>Drive advancement and adoption of responsive design for mobile optimization.</li><li>Ensure adherence to purchase order and invoice management procedures.</li><li>Drive continued adoption and consistent usage of Performance Marketing process tools by team and clients, including compliance with records retention.</li><li>Perform other duties and/or special projects as assigned, with a focus on exploring and integrating AI-driven innovations to improve overall marketing operations.</li></ul> Requirements: <ul><li>Bachelor’s degree with overall 5+ years of experience with the financial services industry or Marketing or Digital experience; In lieu of degree overall 7+ years of experience with the financial services industry or Marketing or Digital experience</li><li>Minimum 5+ Years of email with hands-on experience of building and deploying commercial emails leveraging Agile methodology</li><li>Minimum 5+ years of experience with the enterprise email service platform: Zeta (Athena, Workflow Automation, Channel path optimization, Experience Builder, Propensity &amp; Moment scoring, etc)</li><li>5+ years of experience working with US stakeholders and cross-functional teams</li><li>Exposure to project management tool: COSMOS Workfront (or) MRM (or) Jira (or) ProofHub etc.</li><li>Strong project management skills, attention to detail, and ability to work under tight deadlines</li><li>Proficient with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint</li><li>Strong Change Management skills - effective communicator, good at holding "crucial conversations" with clients and internal partners</li><li>Strong written &amp; verbal communication skills</li><li>Good team player</li></ul>

Role Description: <ul><li>As a Senior Field Applications Engineer (FAE) at our client, you will be the technical face of ICT new technology connector solutions.</li><li>You will partner closely with account managers, product managers and end customers to drive new business through engineering and design-in support.</li><li>This role bridges our client products and customer designs, guiding requirements discovery, product selection, specification, and validation.</li><li>Core focus areas: e-mobility, high-speed data connectivity, low voltage and electromechanical solutions.</li><li>You will capture Voice of Customer insights to influence roadmaps and identify application opportunities.</li></ul> Responsibilities: <ul><li>Partner with account managers to support customers with engineering and design-in guidance.</li><li>Translate application requirements into connector and interconnect solutions.</li><li>Lead technical discussions in customer engagements.</li><li>Support specification and validation activities.</li><li>Capture Voice of Customer, market trends, and competitive benchmarks.</li><li>Support events like customer Techdays and trade shows.</li><li>Manage multiple stakeholders and collaborate cross-functionally with sales, product management, and engineering.</li></ul> Requirements: Experience Required: <ul><li>5+ years of experience in applications engineering, FAE, or technical sales.</li><li>Engineering degree preferred (Mechanical, Electrical, or similar STEM discipline).</li><li>Experience with connectors/interconnect systems preferred.</li><li>Strong customer-facing communication and influencing skills.</li><li>Ability to work independently and manage multiple priorities.</li></ul> Additional Qualifications <ul><li>Strong technical knowledge of connectors and cable assemblies.</li><li>Experience translating customer requirements into product specifications.</li><li>Exposure to e-mobility, high-speed data, and electromechanical systems.</li><li>Experience with Voice of Customer and competitive benchmarking.</li><li>Strong organizational and stakeholder management skills.</li><li>Willingness to travel.</li></ul>

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99 client engagement Jobs found

Test Infrastructure Platform Lead (MTest)

M365 Lead Workplace Services

MFG & Process DVL Engineer I

Territory Sales Executive

ServiceNow Developer

Revit / BIM Coordinator — Mechanical Services

CEO Executive Assistant

Strategic Accounts Manager

AVP, Channel Marketing

Senior Field Application Engineer (Sr. FAE)

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99 client engagement Jobs found

Test Infrastructure Platform Lead (MTest)

M365 Lead Workplace Services

MFG & Process DVL Engineer I

Territory Sales Executive

ServiceNow Developer

Revit / BIM Coordinator — Mechanical Services

CEO Executive Assistant

Strategic Accounts Manager

AVP, Channel Marketing

Senior Field Application Engineer (Sr. FAE)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.