Front of House Coordinator

Digital Factory Engineer

Country Head

Client Advisor/Senior Client Advisor - Full Time/Part time

Senior Manager, Credit Card Acquisition Strategy

Team Manager / Supervisor - Luxury Fashion

Manager, Industrial and Employee Relations

Manager Customer Service & Trade Supply chain

Account Manager - Sales

Solution Engineer - AI Infrastructure

Role Description: <ul><li>The driving force behind the scanning platform at Client Dive into the forefront of innovation with our Gateway Security team, where we scan massive volumes of email traffic for our customers! Our pioneering Email Platform pushes on the boundaries of what’s possible, leveraging the latest technologies and tooling in AWS. Why Join Our Team? “The Gateway Security team, within the Threat Protection group, is responsible for developing the cutting edge scanning technology at the heart of Client protection stack, scanning over 2 billion emails, files, and URLs daily.</li><li>If you’re interested in solving customer challenges at immense scale, then this is the role for you!”</li></ul> Responsibilities: <ul><li>Initial point of contact for all Client in the Bengaluru office.</li><li>Be part of the global Client facilities team and assist the teams in other regions as required.</li><li>Coordinate first aid and fire safety as per building and statutory requirements.</li><li>Meet and greet clients and visitors, ensure Client visitor processes are followed.</li><li>Ensure effective and professional telephone communications by answering any incoming calls, taking messages and/or forwarding to the individual.</li><li>Sort daily post/deliveries/couriers, manage invoicing from landlord and suppliers.</li><li>Arrange catering for meetings and events as required.</li><li>Ensure daily checks of offices and kitchen areas, purchase office consumables as required, including beverages and food items and refreshment facilities.</li><li>Ensure the office is consistently kept in the best state including periodic checks of cleaning and maintenance with landlord and appointed contractors.</li><li>Liaise with building management, submitting maintenance request’s and raising permits.</li><li>Work with Regional IT and liaise with regional team and suppliers, including issuance of staff access passes, assist with supply and return of IT equipment and access for maintenance contractors.</li><li>Help out with planning of company events.</li><li>Within this position, the successful candidate will also be tagging assets, taking count of returned items - fixed asset management duties are listed in the job spec.</li><li>Including: new assets being purchased and a log of asset tags will need to be maintained.&nbsp;</li></ul> Requirements: <ul><li>2 – 4 years of administrative experience.&nbsp;</li><li>Proficiency with Microsoft Office, Word, Excel, and PowerPoint&nbsp;</li><li>Outstanding organizational skills, accuracy and attention to detail and the ability to multitask.</li><li>Written and verbal skills with strong grammatical, proofreading, typing and note taking skills.</li><li>Ability to work independently, flexibly and use discretion.</li><li>Excellent interpersonal skills, including a pleasant positive demeanor and a proactive approach.</li><li>A solid understanding of the goals and objectives of the business and their own personal goals.</li><li>Recognize that customer satisfaction is a principle measure of our business and our values.</li><li>Instinctively find practical solutions to complex problems.</li><li>Expect to encounter change and take ownership of your job.&nbsp;</li><li>Find new ways to win and share those victories with the team.&nbsp;</li></ul>

Responsibilities: <ul><li>At our client, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.&nbsp;</li><li>Drives the implementation of programs and projects to improve products and processes and develops deployment plans.&nbsp;</li><li>Digital Factory transformation project followed APAC and Internal plant.direction.&nbsp;</li><li>Daily trouble shooting in production, provide short term &amp; long term solution to team.&nbsp;</li><li>Suggest &amp; drive improvements digital solution.&nbsp;</li><li>Support project assignment.&nbsp;</li></ul> Requirements:&nbsp; <ul><li>Plant digitals, cooperate with APAC and our client service team for transformation project.&nbsp;</li><li>Digital factory transformation project implementation, Identify and resolve issue during implementation.&nbsp;</li><li>Training on new digital tools and technologies. Develop training material and provide training to ensure fully utilization.&nbsp;</li><li>Maintain and troubleshooting for exiting digital tools, AGV, Material Calling System, Hydra, dPIM etc.&nbsp;</li><li>Continuous Improvement, identify new opportunities and innovation in operation processes.&nbsp;</li><li>Data analysis and monitoring, Operations Scorecard, Operation Dashboard (SCCOP, SHE, OEE) and advise weakness areas for improvement.&nbsp;</li><li>Handle on CER related /CI working with operations and cross functional team.&nbsp;</li><li>Support operations project assignment.&nbsp;</li></ul> What your background should look like&nbsp; <ul><li>Bachelor’s Degree in Information Technology, Computer science or related field.&nbsp;</li><li>Strong knowledge and experiences in Digital transformation projects.&nbsp;</li><li>Familiarity with digital tools and technologies used in manufacturing.&nbsp;</li><li>Minimum 3 to 6 years working experience in manufacturing sector.&nbsp;</li><li>Knowledge of in cloud technology, virtualization, mobile application, IOT, SQL Server.&nbsp;</li><li>Reporting Services, Power BI, Tableau.&nbsp;</li><li>Good knowledge in Data Storage, Cloud, Microsoft Power Apps.&nbsp;</li><li>Good knowledge in Dashboard creation, Graphic and User Interface (UI) design.&nbsp;</li><li>New enhancement for new functionality in SAP and Hydra.&nbsp;</li><li>OEE, Utilization analysis skill.&nbsp;</li><li>Knowledge and experiences in Enterprise Resource Planning software – SAP/BOM/Routing will be advantage.&nbsp;</li><li>Logical thinking with Project Management Skill.&nbsp;</li><li>Fluent in English and good communication.&nbsp;</li><li>Interpersonal skills.&nbsp;</li></ul>

Role Description: <ul><li>The Country Head is the most senior commercial executive and face of our petroleum business in Country.</li><li>This role serves as the primary growth driver and central leadership authority for business operations within the market.</li><li>This role is laser-focused on aggressively expanding market share, revenue, and profitability while providing inspirational leadership and strategic direction to all country-based teams.</li><li>The Country Head has direct line management responsibility for the sales organization and exercises influential leadership over all other functions to ensure cohesive execution of growth strategies and achievement of growth ambitions as articulated in Destination 2030 Strategy.</li></ul> Responsibilities: Growth Leadership and Market Expansion <ul><li>Develop and execute robust growth strategies to grow the Company’s market share and drive revenue growth.</li><li>Lead market penetration initiatives, identifying and capitalizing on new business opportunities, customer segments, and geographic expansion possibilities.</li><li>Set the Country’s growth targets for the team, drive relentless execution and high team performance in country.</li><li>Conduct competitive intelligence and market analysis to identify growth opportunities and competitive advantages.</li><li>Champion innovative go-to-market strategies, pricing optimization, and value proposition development.</li><li>Drive customer acquisition and retention strategies, focusing on high-value accounts and strategic partnerships.</li><li>Lead major deal negotiations and strategic customer relationships that positively impact business growth.</li><li>Represent the company at industry events, government forums, and key customer and regulator engagements to enhance market position.</li><li>Develop comprehensive country business plans that align with Energy BU strategies.</li><li>Identify and evaluate strategic partnerships, joint ventures, and acquisition opportunities.</li><li>Drive business development initiatives including new market entry strategies.</li><li>Conduct regular business reviews and adjust strategies based on market dynamics and performance.</li><li>Manage key stakeholder relationships including government officials, regulatory bodies, and industry associations.</li></ul> Sales Organization Leadership <ul><li>Directly manage and inspire the sales team to achieve exceptional performance and exceed sales targets.</li><li>Recruit, develop, and retain top-tier sales talent while building a high-performance sales culture.</li><li>Establish sales strategies, territory management, and account planning frameworks.</li><li>Implement sales processes, performance metrics, and incentive structures that drive results.</li><li>Provide hands-on coaching and mentoring to sales team members to maximize their potential.</li><li>Lead sales forecasting, pipeline management, and performance review processes.</li><li>Drive sales team accountability through regular performance monitoring and corrective action when needed.</li></ul> Performance Management and Results Delivery <ul><li>Take full accountability for country P&amp;L performance at gross margin level.</li><li>Partner with functional leaders to jointly set KPIS for all functions in country.</li><li>Ensure closure of receivables in a timely manner.</li><li>Ensure compliance with all regulatory requirements and company policies.</li><li>Implement risk management strategies and contingency planning for business continuity.</li><li>Report regularly to Petroleum leadership team on performance, challenges, and growth opportunities.</li></ul> Stakeholder Management &amp; External Relations <ul><li>Build and maintain strategic relationships with key government officials, regulatory authorities, and industry leaders.</li><li>Represent the companys interests in industry associations, chambers of commerce, and policy forums.</li><li>Ensure positive brand reputation and stakeholder confidence in the market.</li></ul> Requirements: <ul><li>Bachelors degree in Engineering, or business related field.</li><li>Masters degree (MBA) is a plus.</li><li>Industry-specific certifications or executive education programs advantageous.</li><li>Minimum 10-12 years of progressive leadership experience in petroleum, oil &amp; gas, or related energy industries.</li><li>At least 3 years’ experience in a leadership role.</li><li>Proven track record of driving significant business growth and market share expansion.</li><li>Experience managing sales organizations and achieving ambitious revenue targets.</li><li>Experience working in emerging markets or similar economic environments.</li></ul>

Responsibilities: <ul><li>Develops store business through excellent clienteling and KPIs performance (conversion rate, cross selling, AVT, upselling, strategic zoning).</li><li>Offer and excellent level couture service at all times across all categories.</li><li>Mentors other client advisors on journey and KPI improvement and is a key teamplayer</li><li>Foster sales in partnership and OTO appointment routine.</li><li>Naturally integrates digital tools in selling and clienteling activities.</li></ul> Requirements: <ul><li>Has a proven selling and clienteling skills.</li><li>Has a collaborative mindset.</li><li>Has excellent communication and story telling skills.</li><li>Is able to sell all categories.</li><li>Strong product knowledge to support the team in product maintenance, replenishment, display.</li><li>Is a contributor to the correct operations of the store.&nbsp;</li></ul>

Role Description: <ul><li>Lead initiatives to acquire new credit card accounts profitably.</li><li>Deep understanding of credit card economics and P&amp;L drivers</li><li>Collaborate with marketing, credit risk, analytics, product management, and other teams.</li><li>Use data-driven strategies and A/B testing to optimize account acquisition.</li><li>Partner with Product and Marketing to launch credit card-related initiatives focusing on acquisition, activation, and early engagement.</li><li>Implement marketing programs across multiple digital channels (our client App, email, affiliates, paid search, Martech/CRM).</li></ul> Responsibilities: <ul><li>Develop new credit card features by assessing competition, customer needs, and research findings.</li><li>Drive adoption of our client Credit Cards alongside internal teams and external bank partners.</li><li>Manage forecasting, KPIs, OKRs, campaign analysis, and incentive strategies related to new accounts.</li><li>Oversee day-to-day management of all projects to ensure timely and risk mitigated delivery.</li><li>Maintain awareness of the competitive landscape to inform program and feature development.</li></ul> Requirements: <ul><li>10+ years in the credit card industry, especially revolving credit products.</li><li>Proven experience managing credit card P&amp;Ls, forecasting, and target management.</li><li>Strong leadership skills, specifically in cross-functional collaboration and indirect leadership.</li><li>Excellent influencing and senior-level communication abilities.</li><li>Expertise in project management with tools like Confluence and Jira.</li><li>Strong organizational skills and ability to thrive in a fast-paced, dynamic environment.</li><li>Proficiency in Microsoft Suite and advanced PowerPoint skills.</li><li>Familiarity with our client and consumer credit products.</li></ul>

Responsibilities: <ul><li>Executive business strategy set by the store manager to deliver business results and targets on clienteling and performance KPIs.</li><li>He/she is the role model and mentor for the team in how to boost and improve:</li><li>The delivery of a couture service, strategic zoning encouraging sales in partnership and OTO appointment routine.</li><li>A colleague centric mindset and a fluid client journey across categories.</li><li>Conversion rate, cross selling, AVT, upselling</li><li>Ensure the inclusion of digital tools and assets in the client journey and in the clientelling routine.</li><li>Ensure suitable product knowledge engaging all team members in training through morning briefs and products brief planning.</li><li>Has a key role in coaching team members to develop their skills in selling techniques and Clienteling, and support store manager in identifying appropriate career paths for every individual.</li><li>Perform effective and motivating Monthly touch bases.</li><li>Capable of being an agent of change with and impeccable colleague team player approach.</li></ul> Requirements: <ul><li>Has effective management and coaching skills, is able to follow up on results, identify, opportunities, motivate people to go beyond their comfort zone and go the extra-mile.</li><li>Communicate transparently and effectively.</li><li>Very good understanding of performance KPIs and ability to implement action plan to improve them.</li><li>Has excellent product and story telling knowledge.</li></ul>

Responsibilities: Grievance &amp; Compliance Leadership: <ul><li>Lead end-to-end employee misconduct investigations (preliminary and detailed), ensuring fairness, consistency, and legal compliance across all cases.</li><li>Own full disciplinary lifecycle: recommend actions, approve issuance of show cause/warning/dismissal letters, and maintain robust, auditable records.</li><li>Drive periodic compliance audits across contract labor suppliers (security, canteen, uniform vendors) and ensure timely corrective action on non-conformities.</li><li>Conduct due diligence and performance reviews of foreign operator agencies; submit data-driven recommendations for contract renewals or terminations.</li></ul> Policy &amp; Process Ownership: <ul><li>Manage centralized document control for all HR policies, procedures, and operational guidelines — ensuring accessibility, version control, and alignment with evolving legal standards.</li><li>Design and deliver compliance training programs for managers and employees, covering HR policy, performance management, and labor law essentials.</li><li>Act as the go-to subject matter expert on employment law, IR best practices, and grievance resolution frameworks.</li></ul> Union Engagement &amp; Strategy: <ul><li>Lead plants transition into a unionized environment: educate leaders and HR on union dynamics, negotiation frameworks, and collaborative engagement models.</li><li>Build and sustain a constructive union relationship — balancing business needs with employee representation through regular dialogue, transparency, and mutual respect.</li><li>Anticipate union-related risks and opportunities; advise leadership proactively on IR positioning and response strategies.</li><li>Drive union readiness programs, including leadership coaching, communication protocols, and scenario planning.&nbsp;</li></ul> Canteen Management: <ul><li>Lead vendor governance for contract labor and canteen operations. Monitor service levels, hygiene, and employee satisfaction; drive timely audits, feedback loops, and improvements.</li></ul> Hostel &amp; Foreign Worker Management (End-to-End): <ul><li>Manage full lifecycle of foreign worker operations: manpower planning, documentation, immigration processes, hostel inspections, welfare coordination, and compliance with regulatory and internal standards.</li><li>Ensure foreign workers are treated with dignity and respect; champion human rights standards and ethical labor practices.</li><li>Coordinate with embassies, Ministry of Home Affairs, Department of Immigration, and labor agencies to ensure seamless processes and timely resolution of issues.</li><li>Oversee hostel living conditions, safety, and welfare programs; act as the primary point of contact for foreign worker concerns.</li></ul> Compliance Audits &amp; Risk Management: <ul><li>Lead and coordinate audits related to labor compliance, human rights, and ethical sourcing across all third-party providers.</li><li>Ensure the plant is audit-ready at all times; track and close findings with urgency and rigor.</li><li>Stay current on evolving labor regulations and proactively adjust policies and practices to mitigate risk</li></ul> Requirements: <ul><li>Bachelors degree in Human Resource Management, Business Administration, Industrial Relations, or related discipline.</li><li>7–10 years of HR experience, with deep exposure to industrial relations, employee relations, labor law, and HR compliance—preferably in a manufacturing, unionized, or FMCG environment.</li><li>Proven track record of managing complex disciplinary cases, union negotiations, and IR matters with sound judgment and integrity.</li><li>Strong working knowledge of Malaysian labor law, Employment Act, Industrial Relations Act, and related regulations.</li><li>Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint); able to prepare reports, dashboards, and present findings with clarity.</li><li>Familiar with HR systems, documentation best practices, and audit standards.</li><li>Excellent stakeholder management and interpersonal skills; able to influence, negotiate, and build trust across all levels—from frontline employees to senior leaders.</li></ul>

Responsibilities: Customer Service: <ul><li>Manage a team of 4-5</li><li>Advance best in class customer relations via Quality, Delivery, Innovation and Responsiveness</li><li>Develop/Lead customer engagement projects and processes focused onIncreasing customer forecast accuracy</li><li>Review demand forecasts and order priority with production planning &amp; control team; establish supply schedules for raw material based on production schedule in S&amp;OP meetings</li><li>Resource and capacity planning for work load assessment.</li><li>Developing behavior analytics which enhance proactive customer engagement focused on minimizing waste and increasing the customer experience</li></ul> Trade Supply Chain Management: <ul><li>Manage a team of 4-5</li><li>To focus on part availability, on time delivery to the customer, Quality and Cost Reduction by utilizing resources effectively</li><li>Driving supply chain and logistics excellence and ensuring the compliance of all statutory requirements in order to achieve Business goals</li><li>Provide innovative planning and logistics solutions to find and implement efficiencies with cross-functional teams&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree preferred</li><li>MBA</li><li>15 years + relevant customer experience management background required.</li><li>SAP – 10+ years’ experience</li><li>Extensive transactional working experience in manufacturing industry under CS &amp; Supply chain.</li><li>Knowledge/understanding of Customer Relationship Management/CRM systems.</li><li>Preferred experience of Aerospace and Defense.</li></ul>

Responsibilities: <ul><li>Develop and execute strategic sales plans to drive business growth within your assigned territory and specific customer base.</li><li>Work closely with our partners on joint account plans aligned to your customer short and long term business objectives.</li><li>Identify, qualify, and close sales opportunities by engaging with key stakeholders and decision-makers.</li><li>Build and maintain positive relationships with customers, understanding their business challenges and technology needs.</li><li>Collaborate with internal teams, including technical specialists in Cloud &amp; AI, Collaboration, Security, Enterprise Networking and Observability to deliver customer-centric solutions.</li></ul> Requirements: <ul><li>8+ years of field sales or account management experience in the technology industry.</li><li>Consistent track record of achieving and exceeding sales targets within a customer base.</li><li>Strong ability to manage complex sales cycles and engage with senior-level stakeholders.</li><li>Experience working with channel partners and a deep understanding of the partner ecosystem.</li></ul> Preferred Qualifications <ul><li>Passion for technology and a strong understanding of networking, security, observability, collaboration, and cloud &amp; AI solutions.</li><li>Proven experience in growing revenue within accounts and competitor displacement.</li><li>Experience using CRM tools such as Salesforce for pipeline management and reporting.</li><li>Bachelor’s degree in business, technology, or a related field, or equivalent experience.</li><li>Develop and execute strategic sales plans to drive business growth within your assigned territory and specific customer base.</li></ul>

Responsibilities: <ul><li>We are seeking a Solutions Engineer - Artificial Intelligence (AI) Practitioner to join our dynamic sales team. As an SE (AI Practitioner), you will consult and drive the adoption of our AI solutions across various industries.</li><li>You will identify potential clients, understand their specific needs, and provide tailored AI solutions that enhance their business operations.</li><li>This role requires a deep understanding of AI technologies, real world deployment experience and expert capability to relay business and technical concepts to a diverse audience.</li><li>The Cloud and AI Infrastructure team is responsible for helping customers change their business using Client technology in the data center and on cloud. The team works with customers, partners and engineering teams to take customer problems and turn them into business advantage.</li></ul> Requirements: Minimum Qualifications: <ul><li>10+ years of technology consulting experience (preferably in systems, software, data, analytics and AI).</li><li>Good understanding of programming/scripting languages</li><li>Ability to provide detailed and consumable documentation and standard methodologies for deployment around application acceleration, automation/management efficiencies, enterprise, and AI/ML solutions.</li><li>Be able to develop and showcase real world examples of how AI technology can help businesses thrive and solve problems.</li><li>Excellent presentation skills – ability to value-sell and deliver engaging workshops to both technical and non-technical audiences on AI and/or infrastructure topics. Preferred</li><li>Bachelors Degree in Computer Science, Computer Engineering, Electrical Engineering, or related field. Advanced degree in Data Science is a plus.</li><li>Experience with AI relevant infrastructure, including Networking (InfiniBand and RoCE), Storage (FC, IP and scale out) and AI accelerators (GPUs etc).</li><li>In-depth understanding of AI models, including but not limited to GPT, Llama, Resnet or similar.</li><li>Experienced with data storage and management (SQL, NOSQL, Vector, BigQuery etc) and AI/ML frameworks (scikit-learn, TensorFlow, PyTorch, Jupyter, NIMS and NVAIE etc).</li><li>Expertise in training and fine-tuning AI models on premise or in cloud environments.</li><li>Familiarity with containerization (k8 etc).</li></ul>

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72 client relations Jobs found

Front of House Coordinator

Digital Factory Engineer

Country Head

Client Advisor/Senior Client Advisor - Full Time/Part time

Senior Manager, Credit Card Acquisition Strategy

Team Manager / Supervisor - Luxury Fashion

Manager, Industrial and Employee Relations

Manager Customer Service & Trade Supply chain

Account Manager - Sales

Solution Engineer - AI Infrastructure

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Skills

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Location

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72 client relations Jobs found

Front of House Coordinator

Digital Factory Engineer

Country Head

Client Advisor/Senior Client Advisor - Full Time/Part time

Senior Manager, Credit Card Acquisition Strategy

Team Manager / Supervisor - Luxury Fashion

Manager, Industrial and Employee Relations

Manager Customer Service & Trade Supply chain

Account Manager - Sales

Solution Engineer - AI Infrastructure

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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JOBS BY INDUSTRY

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.