Senior Database Administrator (Oracle)

AWS Team Lead

O365 Senior Consultant - Delivery

Account Manager - Columbia

Bilingual Accountant

Software Engineer

M365 - Technical Support (Italian /Spanish/French)

Azure Consultant - Poland/Sofia

Associate Consultant - MS Dynamics CRM

IOT Cloud Principal Engineer

Senior Database Administrator (Oracle)&nbsp;Location: Remote (Italy) Hours: 8 Hours per day.&nbsp;Salary: Competitive&nbsp;Due to expansion our client - a leader in professional information, software solutions, and services for the health, tax &amp; accounting, governance, risk &amp; compliance, and legal &amp; regulatory sectors are currently actively recruiting for a Senior Database Administrator to join a remote team based in Italy.&nbsp;&nbsp;As part of this role your responsibilities will include but limited to: <ul><li>Troubleshoot complex database issues in accurate and timely manner.</li><li>Maintain database disaster recovery procedures to ensure continuous availability and speedy recovery.</li><li>Ensure databases are deployed according to GBS standards and business requirements.</li><li>Identify and resolve database issues related to performance and capacity.</li></ul>&nbsp;To qualify for this role, you should have the following skills:<ul><li>Experienced Database professional with at least 5-8+ years of experience in Database Administration.</li><li>Experience with all aspects of setup, maintenance, troubleshooting, monitoring, and security.</li><li>Experience with Upgrade/Migration of database platforms of On-Prem to cloud solutions a plus.</li><li>Take ownership of and proactively seek to improve on existing systems.</li></ul>&nbsp;What the role can offer you:The ability to be part of a close-knit, international, supportive team, working in a fun environment, who are passionate about Technology and Innovation We are looking for committed, independent and solution-oriented applicants who want to join us in shaping our future.If you are ready to take that next step in your career and would like to have a discreet discussion about this role, please contact me directly at <a href="mailto:brian.greaves@whitecrowresearch.com" rel="noopener noreferrer" target="_blank">brian.greaves@whitecrowresearch.com</a> or via LinkedIn: <a href="https://www.linkedin.com/in/brian-greaves1987" rel="noopener noreferrer" target="_blank">linkedin.com/in/brian-greaves1987</a> or alternatively, apply now!&nbsp;

Responsibilities: <ul><li>&nbsp;Manage a team of Cloud Engineers; performance management, developing talent and knowledge;</li><li>Staff planning, workforce management, leading, motivating and coaching, shift schedules preparation;</li><li>Customer Relationship Management – lead regular customer calls and review tickets to ensure service quality is at an acceptable level and work is coordinated effectively;</li><li>Escalation Management – resolve technical as well as customer-initiated escalations. Drive post-mortem meetings and follow-up on the actions agreed;</li><li>Assist in technical decisions around incident and change management, continuous improvement, technological toolset in use;</li><li>Take part in pre-sales discussions to ensure prospects receive a clear picture of the Managed Services System and that the scope and requirements of each project are understood before it is signed;</li><li>Suggest improvements to the customer on-boarding process continuously together with Sales, Professional Services and Engagement Managers to ensure smooth, fast and effective transition of environments to Managed Services.</li></ul> Requirements: <ul><li>Good understanding of technical support in the areas of application, infrastructure, networks, or automation;</li><li>Excellent communication skills with demonstrated ability to find common ground with people of different age, gender, cultural background and on various organisational levels;</li><li>Understands the concept of Infrastructure as Code and has Cloud Practitioner level of AWS understanding as a minimum;</li><li>Excellent customer focus, with very good understanding of the business, successfully managing relationships with 3rd parties.</li><li>Excellent understanding of the ITIL framework and the DevOps methodology.</li></ul> &nbsp;Your language skill<ul><li>Very good level of English&nbsp;- can speak freely and communicate clearly with customers and partners, using the&nbsp;characteristic&nbsp;idioms and expressions of the English language.</li></ul>

Responsibilities: <ul><li>Analyze business and user requirements in the Future Workplace domain (Microsoft 365, Adoption &amp; Change Management)</li><li>Translate business requirements into functional architecture</li><li>Design and deliver IT solutions (with varying complexity) for our client customers</li><li>Create detailed design and architecture documentation</li><li>Maintain and report on service delivery and project status</li><li>Provide expert guidance to customers, driving solution architecture, and ensuring solution strategy is optimally aligned with business strategy</li><li>Support project management team and other consultants in the planning, management, and delivery of customer engagements</li><li>Support sales teams with effort estimation, proposal creation and/or review, and other pre-sales activities</li><li>Maintain and acquire advanced level technical certification(s) in assigned area</li><li>Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies</li><li>Coordinate and hand over repeatable processes to remote service teams</li></ul> Requirements: <ul><li>Bachelor’s degree in the field of information technology or an equivalent combination of experience and education</li><li>Current Microsoft 365 certifications</li><li>Knowledge or experience in any of the following additional specialty areas (preferred but not required):</li><li>Large-scale SharePoint Online or OneDrive for Business migrations</li><li>Experience adhering to compliance standards</li><li>Microsoft Power Platform</li><li>Migration to Office 365 workloads from non-Microsoft platforms (Google, Box, Dropbox, etc.)</li><li>Cloud-based identity solutions (Okta, etc.)</li><li>Migration tools: BitTitan, Mover.io, Sharegate, etc.</li><li>Security assessments and best practices</li><li>Knowledge of other Cloud Services would be an advantage</li></ul>

Responsibilities: <ul><li>Working with a team to develop an overall territory account plan and maximize opportunities to generate sales activity with customers, partners and publishers</li><li>&nbsp;Identify prospects and new customers in assigned geographic regions</li><li>&nbsp;Lead negotiations, coordinate complex decision-making processes and overcome objections in order to maximize opportunities</li><li>Manage a virtual team around deals and delivery to achieve/exceed monthly sales targets and net profit quotas</li><li>&nbsp;Show insight to our customers and partners regarding software publisher contracts and optimal usage of agreements</li><li>Evaluate software contract spend and utilization in a given organization in order to optimize spending patterns, technology usage, and implementation strategies.&nbsp;&nbsp;&nbsp;</li><li>Develop strong knowledge of industry trends by developing proactive professional relationships with software publisher representatives </li><li>Be the field resource to customers and partners for leading industry volume license offerings from top publishers</li><li>Provide leadership and licensing knowledge to customers and maintain a strong presence in the software industry community</li><li>Generate opportunities for meetings with key decision-making personnel to drive the sales process forward</li></ul> &nbsp;&nbsp;Requirements: <ul><li>3 to 7 years of experience in technology sales.</li><li>Professional sales experience in high-tech or service-related industries, preferably software sales and software licensing experience</li><li>Proven solution selling experience with an emphasis on strong account and territory management</li><li>&nbsp;High level of knowledge of internal organization working and Information Technology trends</li><li>&nbsp;Ability to build relationships and quickly develop trust with C-level executives</li><li>Proven track record of consistently exceeding corporate objectives and quotas</li><li>The ability to thrive in a fast-paced sales environment</li><li>Highly motivated, results-oriented with strong skills in presenting, communicating, organizing, multi-tasking and time management</li><li>Solid problem-solving and consultative skills</li><li>Proficient with productivity tools like Outlook, Word, Excel and PowerPoint</li><li>Higher education preferred</li></ul>We’ll be especially impressed if you have expertise with:<ul><li>Software Licensing, Software Asset Management</li><li>IT professional services with any of those previously listed vendors</li><li>Sales certifications such as MCP, VSP, SAM</li></ul>&nbsp;

Responsibilities: <ul><li>Provide support for the financial information of the organization including daily, weekly and monthly accounting functions/transactions.&nbsp;</li><li>Maintain the general ledger accounts by monitoring journal entry preparation; prepare monthly accruals and entries and reconcile accounts monthly.&nbsp;</li><li>Responsible for reconciling specific vendor invoices and research discrepancies.&nbsp;</li><li>Review and post customer purchase returns, credits and issue refunds.&nbsp;</li><li>Responsible for recording intercompany transactions and preparing the monthly reconciliations.&nbsp;</li><li>Complete VAR accruals for Canada and International.&nbsp;</li><li>Inventory control &amp; Audits – tracking of inventory for shipments, receipts and returns.&nbsp;</li><li>Review Inventory and Open Orders - NIVOL &amp; NICOL reports.&nbsp;</li><li>Conduct financial analysis and Ad Hoc reporting as required.&nbsp;</li><li>Assist with and implement internal audit recommendations as necessary.&nbsp;</li><li>Assist with department training and employee development programs.&nbsp;</li></ul>&nbsp; Requirements: <ul><li>3 - 5 years of prior experience in the Accounting field.&nbsp;</li><li>Bachelor’s degree in accounting or comparable. &nbsp;</li><li>Prior experience working with an ERP system – Navision preferred.&nbsp;</li><li>Knowledge of finance, accounting, budgeting, and cost control principles including Generally Accepted Accounting Principles as well as International Financial Reporting Standards.&nbsp;</li><li>MS Office experience required including extensive Excel knowledge.&nbsp;</li><li>CPA preferred, not required.&nbsp;</li><li>Important: Experience in large corporations, not just local background: tax, processes, etc.&nbsp;</li><li>Super plus: Experience working for Canada or Noram, or Anglo-Saxon countries.&nbsp;</li></ul> Your Language Skill &nbsp;Written and verbal English Skill is a must. &nbsp;

Responsibilities: <ul><li>Support the vision and guide a team of engineers to build and support digital products and services (DPS) across S&amp;T core priorities</li><li>Partner with User Experience, Product Management, IT, Data &amp; Analytics, Emerging Tech, Innovation, and Process Engineering teams to deliver the Digital Products portfolio</li><li>Support software development strategy utilizing industry standards.</li><li>Create roadmap and timing of implementation of the roadmap based on business requirements and strategy.</li><li>Support expanding DPS capabilities through a customer obsessed, services-driven digital solutions platform that leverages data and AI to deliver automated and personalized experiences</li><li>Help problem solve delivery impediments, risks, issues, and changes tied to the engineering initiatives to the stakeholders</li><li>Interact with key business partners to recommend solutions that best meet the strategic needs of the business</li><li>COVID-19 vaccination is a condition of employment for this role. </li><li>Please note that all such company vaccine requirements provide the opportunity to request an approved accommodation or exemption under applicable law</li></ul> Requirements: <ul><li>A Bachelor’s Degree in Computer Science, Engineering, or a related field&nbsp;</li><li>Master’s or PhD in Computer Science or Engineering preferred</li><li>Minimum of 3 years of relevant software development and engineering management experience</li><li>Commanding knowledge of data structures, algorithms, and object-oriented design&nbsp;&nbsp;</li><li>Expertise in Java and Spring / Spring Boot ecosystem, JUnit, Backend Microservices, Serverless Computing, Creating REST API’S</li><li>Experience with Azure (preferred), Google Cloud, or Amazon Web Services (AWS) and cloud specific PaaS and SaaS solutions&nbsp;</li><li>Experience with JavaScript/TypeScript, Node.js, React / React Native Frontend frameworks&nbsp;</li><li>Experience with Azure (preferred), Google Cloud, or Amazon Web Services (AWS) and cloud specific PaaS and SaaS solutions&nbsp;</li><li>Full stack engineering experience w React / React Native Frontend frameworks + Java or Python</li><li>Experience with Azure (preferred), Google Cloud, or Amazon Web Services (AWS) and cloud specific PaaS and SaaS solutions&nbsp;</li><li>Experience with mission critical, 24x7 systems&nbsp;</li><li>Experience with high throughput cloud native distributed systems&nbsp;</li><li>Experience implementing and consuming large-scale web services&nbsp;</li><li>Deep knowledge of design patterns&nbsp;</li><li>Strong attention to detail and extremely well-organized</li><li>Ability to work cross-functionally with the product, service design, and operations across the organization</li><li>Demonstrated passion for excellence with respect to Engineering services, education, and support</li><li>Strong interpersonal skills, ability to navigate through a complex and matrixed internal environment</li><li>Ability to work collaboratively with regional and global partners in other functional units</li><li>Ability to navigate a complex organization</li></ul>

Responsibilities: <ul><li>Understanding and supporting M365 core workloads : Exchange Online. Sharepoint, OneDrive , Teams (non UC)</li><li>Knowledge of underlying Microsoft Core Infrastructure</li><li>Troubleshooting core Microsoft Security related technologies</li><li>Email integration -able to troubleshoot, within the extent of the admin console and access limitations, Exchange with any existing security and mail gateways the customer may have e.g. Mimecast, Barracuda etc</li><li>Mobile Device Management - able troubleshoot Intune policy related issues which may impact customers access to their environment</li><li>PowerShell scripting skills&nbsp;</li><li>Good knowledge on ADFS</li><li>Enable and disable application mail relay via exchange environment and provide access</li><li>Message Tracking in both Office 365 and Exchange On-Premise</li><li>Good knowledge of user account administration (Microsoft Office 365 / Azure Active Directory).</li></ul> Requirements: <ul><li>The role is focused on the Microsoft suite</li><li>The team which you work in provides support services focused on cloud technologies across Workplace, Data Center and Security.</li><li>As a member of this team, you will be expected to, supported and encouraged to keep your skills&nbsp;up to date and develop your deep technical knowledge across M365 by obtaining and maintaining vendor certifications.&nbsp;</li><li>You will be working in a fast-paced environment supporting our client customers around the world.</li><li>As a Level 2 Associate Consultant – Cloud Managed Services you will provide European Time Zone support and work within a team which provides 24x7 technical support for issues that involve our Cloud Support customers. You will operate under pressure to isolate problems which are directly affecting our customer systems.</li><li>Working hours will be specific to EMEA Time Zone only, day shift only. Depending on your location this can vary between 9:00 - 19:00&nbsp;</li><li>Using your experience and sound technical knowledge you will assess issues and provide solutions.&nbsp;As the technical consultant you are expected to drive issues through to resolution in a timely fashion. If an escalation is needed when troubleshooting, you have the support of Level 3 as well as the Team Lead</li><li>You will apply advanced troubleshooting techniques to provide unique solutions to our customers individual needs</li><li>Follow quality / security process defined for the engagement</li><li>Ensure proper communication and quick resolution of tickets</li><li>Drive customer communication during critical events</li><li>Take corrective actions based on the customer satisfaction surveys</li><li>Work in line with service improvement programs</li><li>You will drive customer communication during critical events.</li><li>Your excellent written English skills will be used to develop &amp; review Knowledge Base Articles and maintain system documentation.</li><li>Your spoken English language skills will be used for communication with customers as required; keeping them informed of incident progress, notifying them of updates for Service Requests.</li></ul>

Responsibilities: <ul><li>Leading the implementation of delivery in small, mid and large multi-national engagements within and across countries</li><li>Execution of high complex consulting services based on best practice</li><li>Proposing problem solving activities and approaches for dynamic customer challenges within engagements</li><li>Conducting remote workshops with customers including</li><li>Technology and business enablement advocate to advise the best practice methods in how to utilise IT to drive competitive advantage.</li><li>Provide expert guidance to customers, driving solution architecture, and ensuring solution strategy is optimally aligned with business strategy.</li><li>Ability to develop detailed project plans and work breakdown structures.</li><li>Ability to develop Architecture Specification deliverables that map customer business requirements to solution/technologies.</li><li>Create and implement a solution roadmap and select the right infrastructure and technology platform or product based on in-depth knowledge of one and broad knowledge of other technologies and/or alliance product landscape.</li><li>Design sessions to create customer specific Governance and Infrastructure Design</li><li>Implementing Cloud Resources in Azure including:</li><li>Design for high availability and establish disaster recovery capabilities</li><li>Monitor, measure, report, analyze and systematically improve system performance and uptime</li><li>Conducting Azure Cloud Migrations</li><li>Facilitate cloud migration preparations</li><li>Conduct Assessments and Report Creation</li><li>Coordinating cloud migration (application owners, vendor support, customer infrastructure support, etc.)</li><li>Responsible for Conduct cutovers</li><li>Facilitate testing</li><li>Facilitate handover</li></ul> Requirements: <ul><li>5+ years of experience</li><li>Cloud Fundamentals Workshops for Azure</li><li>Cloud Management Workshops for Azure</li><li>Azure Fundamentals (Enrollment, Subscription, Management Group, RBAC, Tagging, Blueprints)</li><li>Strong knowledge and exposure working across various services and components in Azure</li><li>Knowledge on Cloud Architectures - IaaS, PaaS and SaaS, Docker.</li><li>Datacentre Infrastructure Administration</li><li>Strong oral and written communication skills in English</li><li>Azure Compute (VMs, Scale Sets, Cloud Services - Worker/Web)</li><li>Azure Storage (Blob, Files, Disk)</li><li>Azure Networking (Load Balancer, Application Gateway, DNS, VPN)</li><li>Azure Security (Firewalls, Azure Security Center, WAF, IDS, IPS, NSG)</li><li>Knowledge on Azure Migrate and Azure Site Recovery</li><li>Facilitate rollbacks/rescheduling if required</li><li>Migration Status reporting</li><li>Document deliverables</li><li>Lead customers in remote meeting</li><li>Communicates clearly and tactfully</li><li>Ensures information is accurate and complete</li><li>Motivated and quick learner</li><li>Willingness mentor, teach, share knowledge with team members and other operational teams</li></ul> Certification: <ul><li>AZ-103/104</li><li>AZ 303/304, AZ-500, AZ-140 would be an advantage</li><li>Working knowledge in the following areas of Azure</li><li>Azure Active Directory</li><li>Azure Identity (Authentication &amp; Authorization)</li><li>Azure Compute (VMs, ScaleSets, Cloud Services - Worker/Web)</li><li>Azure Storage (Blob, Files, Disk)</li><li>Azure Networking (Load Balancer, Application Gateway, DNS, VPN)</li><li>Azure Security (Firewalls, Azure Security Center, WAF, IDS, IPS, NSG)</li><li>Azure SQL Migration</li><li>Authoring Azure Resource Manager (ARM) Templates</li><li>Experience with AWS/GCP/AzureStack/OpenStack will be advantageous</li><li>Language skills – Polish, English, Ukrainian would be an advantage</li></ul>

Responsibilities: <ul><li>As an Associate Consultant – Cloud Managed Services you will provide 24x7 technical support for issues that involve our Cloud Support customers cloud services.&nbsp;</li><li>You will operate under pressure to isolate problems which are directly affecting our customer systems.</li><li>Using your experience and sound technical knowledge you will assess issues and provide solutions for problems that cannot be handed by your tier 1 peers.&nbsp;</li><li>If an escalation is needed when troubleshooting, you have the support of the Escalation Lead.</li><li>You will be working in a fast-paced environment supporting out customers around the world.&nbsp;</li><li>You will need to keep your skills up-to-date and relevant for the cloud technologies which we offers services for.</li><li>You will monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets.&nbsp;</li><li>The team which you work in provides support services focused on cloud technologies across Workplace, Data Center and Security.</li><li>s a member of this team you will have the opportunity to develop your deep technical knowledge or broaden your skills across the different Practice areas.</li></ul> Requirements: <ul><li>Desire to work in fast-paced, challenging environment</li><li>Awareness that this is a 24x7 environment and a willingness to work across shifts during this time frame</li><li>Previous experience in a customer support role</li><li>Being present and available to clients requiring technical assistance</li><li>Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations</li><li>Positive attitude, highly motivated and results-oriented</li><li>Ability to converse with senior stakeholders</li><li>Excellent communication skills with the ability to manage challenging conversations in a professional manner</li><li>Methodical approach to troubleshooting</li><li>Passion for technology and view cloud technologies as an exciting opportunity</li><li>Active listener and effective communicator</li><li>Ability to prioritize and demonstrate relentless discipline in achieving goals</li><li>Willingness to contribute to the central escalation knowledgebase</li></ul> Job Specifics &amp; Technical Requirements: <ul><li>Should be able to handle first point escalation for all technical and process issues</li><li>Provide technical subject matter expertise wherever required and ensure proper communication and quick resolution as incident manager</li><li>Plan and schedule changes while coordinating with different stakeholders</li><li>Follow quality / security process defined for the engagement</li><li>Work in line with service improvement programs</li><li>Knowledge of Dynamics 365 - CRM with hands on experience</li><li>Working experience using CRM SDK</li><li>Workflow and Plugin differentiation</li><li>Web API and OData</li><li>CRM integration knowledge like SharePoint, Outlook etc.</li><li>Server side synchronization</li><li>Customizing and creating CRM entities</li><li>Knowledge of Dynamics NAV and AX modules would be an added advantage</li><li>PowerApps: Form, field, Business Rules, Workflows, Actions, Solutions</li><li>PowerBI: Dashboards, Reports, Capacity management, gateway connections.</li><li>Knowledge on MS Flow</li></ul> Other Requirements: <ul><li>University graduate, preferably with an Engineering degree in Electronics and Telecommunications or Information Technology</li><li>Previous role within the support services</li><li>Relevant certifications in Dynamics CRM and Power Platforms are desirable.</li><li>Your excellent written English skills will be used to develop Knowledge Base Articles and maintain system documentation.</li><li>Your spoken English language skills will be used for communication with customers as required; keeping them informed of incident progress, notifying them of updates for Service Requests.</li></ul>

Responsibilities&nbsp; <ul><li>Envision and develop end-to-end solution architecture for IoT-based solutions spanning devices, gateways, connectivity, cloud, apps, integration, analytics and security layers, addressing functional and non-functional aspects.</li><li>Lead team and personally contribute to development of cloud services for data ingest and device management for real-time telematics solutions.</li><li>Support the integration of new IoT devices, cloud platforms and other data sources through acquisition and aggressive organic growth.</li><li>Support customer Proof-of-Concepts, issue resolution and other technical discussions.</li><li>Collaborate with firmware/hardware teams to design new features and solutions related to device management.</li><li>Document development plans, processes, and overall applications from a technical perspective.</li><li>Lead team in development using Agile methodologies</li><li>Lead sizing of solution components, working out costing, deriving key commercial metrics like TCO, CAPEX and OPEX, providing trade-offs, and contributing to pricing strategies.</li></ul> Knowledge&nbsp; <ul><li>Expert level knowledge of cloud IaaS architecture and API development for IoT cloud PaaS and SaaS systems</li><li>Knowledge and awareness on IoT gateways products, agents, sensors and devices.</li><li>Implementation experience in MS Azure and AWS.</li><li>Knowledge of End-to-end security for IoT security spanning across edge layer security, application, transport, network, cloud and infrastructure security controls, Identity and Access Management (IDAM) as well as data privacy and protection controls.</li><li>Experience in developing real-time data or telematics services on Serverless Application Model and/or container orchestration environments</li><li>Design intuitive, well-modeled API endpoints for both internal and user-facing consumption that conform to RESTful concepts. Use Postman for testing APIs.</li><li>Experience in platform architecture and engineering non-functional requirements including availability, scalability, reliability, performance, interoperability.</li><li>Own and establish best practices in architecture, design and development, DevOPs process and tools. Mentor development team members in achieving best practices in engineering and software development.</li><li>Knowledge of broad spectrum of IoT and Digital technologies including but not limited to below:</li><li>Kafka, Spark, PostgreSQL, Java, Python, Docker, Kubernetes, Linux, Messaging frameworks like (RabbitMQ, Mosquito etc.)</li><li>Azure Services including IoT hub, Event Hub, API management, PowerBI, Blob storage, Azure VMS, VNETs and Azure Load balancers</li><li>AWS Services including: API Gateway, Iot Core, Cognito, Lambda, CloudWatch, DynamoDB, S3, Elemental MediaConvert, Kinesis/Kinesis Video Streams, OpenSearch, Glue, SQS, SNS.</li><li>IoT Network technologies, protocols such as MQTT, REST, AMQP, HTTPS, Websockets</li><li>Practical knowledge and applicability of architecture techniques, methods and patterns including, but not limited to, Micro-Services, reactive programming, Event Driven, Data Sharding and standard enterprise integration patterns.</li></ul> Requirements: <ul><li>A university degree and 8+ years of relevant experience (i.e. Bachelors degree) or a graduate degree and 4-6 years of experience (i.e. Masters degree) or a higher level degree</li><li>Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands</li><li>Must have demonstrated leadership skills in both technology and people arenas</li><li>Strong communication skills; oral, written and presentation</li><li>Strong organization, planning and time management skills to achieve results</li><li>Strong personal and professional ethical values and integrity</li><li>Holds self-accountable to achieving goals and standards</li><li>Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, Excel and Visio)</li><li>Strong interpersonal &amp; collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers</li></ul>

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